Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 441

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vinit_singh
Apr 25, 2020
Resolved
Report
Copy
Resolved

Address: Sector 18 Noida

I have bought an i pad on 11 december 2019 from i crest (Apple varified retailer)
And there is an offer that if you spend more than 26000 or some from your hdfc debit or credit card you will get 3000 cashback and i have bought the i pad with the sum of total 29000 from my hdfc debit card. I read all the terms carefully but till now i have not get any update about cashback.
Even i mailed hdfc their response is not satisfied.
May 29, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nandini456
    Apr 25, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: House no 84 ward no 12 tehsil Naraingarh distt ambala state haryana pin 134203

    I purchased new i phone 11 on 7 December 2019from chandigarh authorised apple store ”icrescent “with my hdfc bank regalia credit card and today till 25 april 2020, I have not received any cashback. Try to call many times bt unable to talk. Kindly look into this matter and resolve it asap. Cashback amount was rs 6000 and I purchased i phine 11 white 64 gb for 64, 900..it should be credited into my account by now. Kindly look into the matter.
    May 7, 2020
    Complaint marked as Resolved 
    I mail officially to hdfc and also share important stuff here regarding my complaint. And i got cashback within 10 days. Happy 😊
    HDFC Bank customer support has been notified about the posted complaint.
    Apr 25, 2020
    Updated by Nandini456
    Thanks for updating the bank.looking forward for prompt reply !! I have been an old member of this bank. And this is the first time i face any issue, rest my overall experience with ur is very nice. I am attaching my bill as well.
    Purchase date 7 Dec 2019.

    Verified Support
    May 05, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We request you to provide us with the complete offer details received from the bank along with the header and footer and the transaction details such as transaction date, merchant name, the amount by clicking on https://t.co/N2sk0voO2e to enable us to assist you. Please mention reference number TT[protected] for us to promptly respond to you via email.
    -Nadia
    HDFC Bank Customer Assistance
    May 05, 2020
    Updated by Nandini456
    I tried to upload my complaint details on the link you provide bt this was not possible as when i was entering reference number error shows to enter properly so i am sending details here. Or send me some mail id where i can share all details .
    I am attaching pic also of the form which was not getting submitted coz of reference number problem.
    Transaction date:- 07/12/2019.
    Merchant name:- icrescent (a unit of Anmol watches &ElectronicsP.Ltd)
    Store address :- SCO 1015, sector 22-B, Chandigarh.
    Mobile no of merchant:- [protected].
    Email :- [protected]@gmail.com

    I bought new i phone 11 white on 7 December 2019 and till date I haven’t received any cashback which was promised by hdfc bank of RS 6000.
    I have already send pictures of my bill along with bill slip mentioning that i am eligible for a cashback of Rs 6000 and it will be posted in my account with in 120 days.

    But till date there is no cashback received.

    I am not able to paste picture here. Let me where can i send offer details and bill Picture along with slip mentioning that i will receive cashback within 120 days.

    May 05, 2020
    Updated by Nandini456
    This is reference number which I received from bank.

    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rupa barodia
      Apr 25, 2020
      Report
      Copy

      Hello.
      Kindly change my Rm in hdfc bank jhansi
      MI am not at all satisfied with my Rm service and behaviour.
      Very rude and number of times never answers n returns my calls.
      If asked she starts fitigting and talking rudely.
      Please I want to change my Rm in hdfc as soon as possible.
      Thnx.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Moumita Chanda
        Apr 25, 2020
        Nov 12, 2023
        This thread was updated on Nov 12, 2023
        Report
        Copy

        Cannot change mobile number through netbanking. Due to Covid 19, no one is available to take calls.What is this behaviour!It is already hard during lockdown, now i cant even access my own money from my own account as my sim card got blocked because i hadnt recharged it for sometime.
        Hi Moumita, I am facing the same issue, I have to update my mobile number online since it is lost, and I am abroad. Could you please share if this got sorted and you were able to change it online? or through some other process?
        Thanks!
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Aasheesh Vats
          Apr 25, 2020
          Resolved
          Report
          Copy
          Resolved

          I purchased iphone 11 on 26th dec 2019 and was told to get a cashback of 6000₹ within 120 days of purchase.
          Today is the last day and i’m yet to receive the cashback.
          I tried reaching out to reliance digital from where i purchased it but they said it should be resolved by the bank only as it was bank offer.
          Let me know the issue and try to resolve it asap.
          May 8, 2020
          Complaint marked as Resolved 
          HDFC resolved my complaint and posted the cashback after reaching them out at [email protected] with details.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 25, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

          -Bejoy
          HDFC Bank Customer Assistance
          Apr 27, 2020
          Updated by Aasheesh Vats
          Where can I find the reference number ?
          May 08, 2020
          Updated by Aasheesh Vats
          Cashback posted, thank you HDFC.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rajashree NagDas
            Apr 25, 2020
            Resolved
            Report
            Copy
            Resolved

            Alert:rs.129.00 spent via credit card xx9494 at amazon1258399 on[protected]:21:14:47
            I can't understand without my prior knowledge someone has used my card details in amazon that is also without any otp notification. Pls solve the problem and i want the above mentioned amount to be credited in my account. It is a serious issue, if not solved i will block my card and will making further payment of my outstanding dues.
            Thanks and regards.
            May 26, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Apr 25, 2020
            Updated by Rajashree NagDas
            If not solved will stop making further payment of outstanding dues
            Verified Support
            Apr 25, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rupa barodia
              Apr 25, 2020
              Report
              Copy

              Requesting you to kindly change my Relationship manager in Hdfc bank Jhansi.
              As soon as possible.
              Actually a number of times my RM has started talking to me rudely n talks very badly.
              We are prone customers and if we have any query how come they talk n reply so arrogantly.
              Pls understand my prob and change my RM.
              PLEASE
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                mudgilkamal
                from Mumbai, Maharashtra
                Apr 25, 2020
                Resolved
                Report
                Copy
                Resolved

                Hi,
                I am kamal sharma policy holder of hdfc pro growth plus no[protected], i am also an account holder in hdfc bank with account number - [protected].
                I am writing in regard to inform you that i have been cheated by hdfc life with my policy and i want my money back with interest and the inconvenience caused and i request to to do this on top priority.
                I am writing this in detail as i am a student and was unaware about the lies that were told to me when i went open a savings account with hdfc bank and never wanted all these problems in my life with worrying about the insurance policy and the money which i am losing in this and now the company is harassing me by calling ten times a day to make the payment second time which i am not going to do. All the details that are mentioned in the policy that i am in administration and i am a consultant with annual income of 5, 00, 000 are all misleading by your so called agents or financial consultants. Just refund my money or else i will have to close all my accounts and fixed deposits, credit cards and also by the way i am a preferred customer and the negative publicity from my mouth for the rest of life and the complete story on the social media say instagram, facebook, twitter etc.
                Please respond as soon as possible
                Thanks
                Aug 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Abrar Raakin’s
                  Apr 25, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Flat no 110 yerramukkapalli kadapa

                  I have bought my iphone11 with hdfc bank debit card on 09/01/2020 in reliance digital kadapa as mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in reliance digitals they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible
                  May 29, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 25, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sankalpthakur
                    Apr 24, 2020
                    Report
                    Copy

                    I purchased an iPhone 11 from iNSPiRE Indore on 8th December 2019 with an HDFC debit card. The Rs6000 cashback is not yet received.
                    I tried to contact bhopal office through email but received no response. It has been 2 weeks already. Kindly look into it
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      monikanyra
                      Apr 24, 2020
                      Report
                      Copy

                      Cash back
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Avijit Burman
                        Apr 24, 2020
                        Report
                        Copy

                        Address: Burdwan

                        My id number loss plz take a id number
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Avijit Burman
                          Apr 24, 2020
                          Report
                          Copy

                          I take a cradit card. In 2005 and 2006. I pay instalment but amonut not redues. I stop ppayment and I now continue tha card and payment. Bank
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shammanish
                            Apr 24, 2020
                            Report
                            Copy

                            Address: Chennai

                            I Did Not Ask ONE ASSIST MFEE so how can deduct Rs, 1899 / - without my consent from my card. better refund my money Rs. 1899 / - which has been deducted from my card on 14, 04, 2020 immediately and cancel this subscription or plan from my card. I don't need it.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              krishnanyra
                              Apr 24, 2020
                              Report
                              Copy

                              I have done payment through HDFC Credit card via Payzapp to the merchant M/S SAI Tyre Banglore IND was successfully done and amount was debited from my HDFC credit card too but neither merchant's account was credited nor amount refunded in my account ever.
                              it's been almost 9 months completed to my complain in which i have provided each & every document requested by HDFC Bank.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 05, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and proof of non-receipt of payment from the merchant to enable us to assist you.

                              -Nadia
                              HDFC Bank Customer Assistance
                              May 06, 2020
                              Updated by krishnanyra
                              Hi,

                              Payment done from my side but merchant not received/deny to received payment, and provided account details which was of HDFC. also visit to his branch to HDFC Bank, and discussed to branch manager for this transaction but as per branch manager, merchant not received same amount.

                              What can you do regarding this transaction please.

                              Thanks & Regards,
                              S.K Yadav
                              May 22, 2020
                              Updated by krishnanyra
                              Now making a finance charge by HDFC bank credit card.
                              Please help me.

                              Thanks & Regards,
                              S.K Yadav
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                Lokeswar Reddy Byni
                                Apr 24, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: P9, PRABHAVATHI WOODS, 7TH CROSS ST,

                                We are unable to liquidate your fixed deposit since the source account from which your fd was originally booked is closed/blocked. Please visit your hdfc bank branch for liquidating the fixed deposit.

                                There is employee available to reply my query and no option to get the amount.

                                Due to lockdown effect, no one available for reply and they blocked my amount simply.

                                Bank people should notify, if they are taking such actions, in locking period how can i get my money and utilize for treatment.
                                May 25, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 24, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  puneetbhuntal
                                  Apr 24, 2020
                                  Report
                                  Copy

                                  Address: 383 ADARSH NAGAR MODEL TOWN PANIPAT

                                  I took a personal loan from hdfc bank a few years ago. I was able to pay my loan at the emi time, but 1 year ago, some of the family's problems did not pay their loan emi. My loan emi would have been pay from my axis bank account. But hdfc has held my hdfc bank saving account.ac. No is [protected]. I made a lot of requests from the bank please removed the hold from my bank account. I was already pay my pending emi with interest. But they did not remove the hold from the account.

                                  I am neither able to send money or get money from anyone because of my bank account held. I'm also having a lot of trouble getting into my everyday household expenses.

                                  At this time, situation is very critical due to lockdown. I am not able to do money from any other account. So that i am not able to meet my daily needs. I request to you that. Please remove held from my account. So that i can complete my essentials and your emi has also been successful in time.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 25, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Apr 26, 2020
                                  Updated by puneetbhuntal
                                  i have no reference no. because already i am sent mail to HDFC complaint service but till time i have not receive any response from your side. so please help and solve my issue.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    anu231183
                                    Apr 27, 2020
                                    Report
                                    Copy

                                    First time my feb hdfc charge 2500 membership charge on my card 9566 last 4 digit, feb 15 bill
                                    i try to conect custumer care service many time no person wil attend me, and then i pay all due amount as per due date, now i want revert from hdfc bank soon
                                    first time i got charges from my credit card, its amount too high, not buddy concern me before that
                                    ...
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      anu231183
                                      Apr 24, 2020
                                      Report
                                      Copy

                                      Address: paschim vihar

                                      I have bought my iphone11 with hdfc bank credit card on 26/1/2020 in apple iphone delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120days from the transactional month end) i haven’t received my cashback till now,. I have asked in apple iphone, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 27, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the required details along with the last four digits of your credit card no., offer details, transaction details, and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Preethi
                                      HDFC Bank Customer Assistance
                                      Apr 27, 2020
                                      Updated by anu231183
                                      already done
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Param Kothari
                                        Apr 24, 2020
                                        Report
                                        Copy

                                        I had bought my Iphone XR in the last week of December through HDFC credit card as there was an offer of 10 percent cashback it. I was told that I will receive a cashback within 90 days of the purchase m. It has been 4 months, I haven't received my cashback yet. Please look into this as soon as possible. Thankyou
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit