Hdfc Bank — closing of the account and waiving off the balance charged
Papatira on Jan 7, 2019
This is in regards to the closing of my bank account number : [protected]
This was my salary account in noida (Steria india pvtltd). I need the closure of this account. Also, i want to mention that i have been charged amount rs -4350.41. When called the customer care i was told that these charges are for not maintaining the balance but i want to bring to your notice that i have not recieved any prior message for maintaining the balance, i was not aware only about this. Also, this account is not in use since 3 years, i have left my job.
Currently i am residing in mumbai when asked in my nearest hdfc bank about this, they told that the waiver can be done from your home branch only.
I have several times called phonebanking, visited nearest hdfc bank and this process is going on since months.
Can you please look into this on priority as the amount is increasing and i request you to please waive off the amount charged and close the account.
[Jan 07, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response, Jan 08, 2019
We would like to inform you that there is outstanding charges on your account to be recovered. Hence we request you to maintain a sufficient balance in your savings account or visit your account branch to have your account closed.
HDFC Bank Customer Assistance
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