HDFC Bank Complaints & Reviews

I would like to file fraud case against hdfc bank ltd, barasat, knc road.

I opened s/b with hdfc bank in december, 2018 and when their executive approached me for opening s/b account, he did not give me any information regarding demat account linked to it. They are deducting rs 1299 annually as annual maintenance charges whereas i am never aware of that i have such account. I only got to know in jan, 2019 when i saw my mini statement where it was mentioned that rs 1299 has been deducted as depository charges. It's typical fraud case where executive did not educate customer with all the details.

Re - hbl=[protected]

My name is galla naresh, i have a credit card which is already expired but still you people are sending me to pay 584 rupees on renewal charge. How stupidity is this card expired and i don't have new card. You want me to pay bills for yearly renewal charge's. Immediatley close my credit card. I have already mailed closure form and diagonally cut card. Otherwise i will proceed legally.

Thanks
Galla naresh

Hello,

I would like to make a complaint regarding the hdfc bank debit card annual fee on my account. They deducted 885 inr from bank account without my notice.
I am using hdfc bank platinum debit card. I had never requested hdfc bank executives for platinum debit card and they did not inform me about platinum card annual fee during the creation of bank account.

I want full refund now of 885 inr.
I use hdfc account to deposit cash and i don't need higher credit limit debit card.
Expecting to solve my issues asap.

Vinod
[protected]

Dear sir/madam,

This is in regards to the closing of my bank account number : [protected]
This was my salary account in noida (Steria india pvtltd). I need the closure of this account. Also, i want to mention that i have been charged amount rs -4350.41. When called the customer care i was told that these charges are for not maintaining the balance but i want to bring to your notice that i have not recieved any prior message for maintaining the balance, i was not aware only about this. Also, this account is not in use since 3 years, i have left my job.

Currently i am residing in mumbai when asked in my nearest hdfc bank about this, they told that the waiver can be done from your home branch only.
I have several times called phonebanking, visited nearest hdfc bank and this process is going on since months.

Can you please look into this on priority as the amount is increasing and i request you to please waive off the amount charged and close the account.

I am kahkashan and i need to complain that hdfc bank of bangalore hsr layout ii branch has been deducting monthly penalty fees ranging from 150 to 600 for non maintenance of minimum balance of rs 10, 000 in my account. I have had balance upto 15, 000 in the same account and withdrawn at the time o[censored]se. They have chosen those days and deducted my hard earned cash.in total of 1190 rupees till now. I already complained about it because my account was a salary account and it got converted to normal after i left my job. It's unfair to charge such heavy amount from a person who is unemployed at the moment. They have asked me to close the account or change the branch but i requested for refund of the cash first. I need to get the amount deducted sent to my account because there should be some sort of notification sent as a warning for such penalty. I wasn't even notified about the minimum balance when the account got converted. It's just unfair even though i had the minimum amount required in my account for majority of days.

I keep getting lot of calls from hdfc bank to take loans. I always refuse and requested them to remove my number from the list, to which they agree. But next day i keep getting the same calls. I am not interested in their loans.

Secondly, hdfc banks literally rob their customers by charging them for every little service, but have no qualms about harassing their customers with unsolicited calls. There should be a mechanism to...

Hi,

I have cancelled a product from amazon for which i already paid 679.00/-.
I got a mail from amazon that my refund has been processed and it should reflect in my bank account by now, however i am unable to see the refund amount in my bank account.
This is the refrence number.
Kindly check and let me know by when i can expect it to come?

Refund reference #[protected]

The following is the sequence of the events:

1. I received sms on 22.11.2017 at 7.01 pm stating that free access to indian airport lounges under priority pass are not allowed and will be charged.

2. I immediately sent a e-mail & letter dt: 23.11.2017 mentioning about the sudden action and not to debit priority pass charges without my acceptance. This has been acknowledged by the bank. Prior to 22.11.2017 sms, i have not received any communication from hdfc bank by sms, e-mail, etc.,

3. Infact, i have not received original monthly statement by courier for several months in 2017 and no original statement from jan’2018 onwards. Only after giving a complaint ref. No.[protected] i received statements by courier.

4. As per the statements; bank has unilaterally debited rs.1742.04 plus cgst rs.156.78 plus sgst rs.156.78 on 9th jan’18 for priority pass alleged usage on 6th oct’2017. (15th jan 2018 statement).

5. I have sent e-mails and letter dt: 29 & 30.1.2018 to reverse this unilateral debit of priority charges. This has been acknowledged by the bank

6. The wrong claim of priority pass of rs.1742.04 was reversed by the bank on 5th feb’2018. However the cgst & sgsct charges were not revised by the bank,

7. In the statement of 15.2, 2018; bank has unilaterally debited rs.1746.09 plus cgst rs.157.15 plus sgst rs.157.15 on 1st feb ’18

8. I have sent an e-mail and letter dt:26.2.2018 to reverse this unilateral debit of priority charges. This has been acknowledged by the bank

9. In the statement of 15.3.2018 bank has unilaterally debited rs.1287.19 as finance charges.

10. I have sent e-mails and letter dt: 23.3.2018 to reverse this unilateral debit of finance charges. This has been acknowledged by the bank.

11. On 26th march 2018, the bank has reversed the wrongly debited finance charges of rs. 1287.19

12. In the statement of 15.4.2018 bank has unilaterally debited cgst of rs.115.85 plus sgst of rs.115.85 against the finance charges of rs.1287.19???

13..in the statement of 15.4.2018 bank has unilaterally debited rs.4637.37 as finance charges plus cgst & sgst???

14. Seeing the above self serving pattern of the bank without any consideration for the longstanding customer and gross deficiency in service causing unnecessary harassment agony, i decided and sent a mail to the md & head of cards on 26.4.2018.

15. If the bank continues in the same pattern i will be forced to approach the banking ombudsman and the press.

Sincerely,

Jitendra goenka.

The portfolio section of the trading account is not at all working and the response by the customer care executive is highly disgraceful.in order to get to the customer care i had waited for 10 mins and then the call got connected which was not fruitful in any way.

Being a reputed brokerage firm, it's a bad experience i had faced and would like to get it compensated.

Hi,
I applied for personal loan in hdfc Bank. But approved amount and rate of interest is mismatch as I requested and committed with them. I requested 10Lakhs. But they approved 15 Lakhs. Sales manager committed rate of interest is 11.25%. But message got like 11.49%. Amount not disbursed. Please help me to cancel the loan.

Since, very long time i am contacting hdfc customer care, nobody wants to help. It's been more than 2 months, still i have not received my credit card. Moreover, i gave them my father's number for contact because i do job in bpo where we are not allowed to access mobile phones. They never called my father. Every time i am saying please send my credit card at my residential address instead of my office address. Otherwise send it to my hdfc branch so that i could visit there for pick up. I sent my adhar card scanned copy and my office id proof snapshot too for credential verification over email addresses:- 1. [protected]@hdfcbank.com, 2. Escalation. [protected]@hdfcbank.com, 3. Customerservices. [protected]@hdfcbank.com.

My email reference numbers are [protected], [protected], [protected]
Hbl=[protected]
Hbl=[protected]

Everyone tried to escape from doing help. I am done with you guys now. I am very much frustrated and upset. I have done a very big mistake to switch to hdfc bank over kotak mahindra otherwise i was very happy with kotak mahindra bank service. They never disappointed me. You guys have a very worst customer service.

A very big thanks!!!
Neelam kumari

Took pl from hdfc after approval back forced me to open savings account.

All hdfc employees says its mandatory and i opened savings account due to shortage of time.

My question is why hdfc forced me to open account when its not mandatory?
Why they charged me gap interest??

I need to close this frustrating account of hdfc and need this amount stolen by hdfc as gap interest.

More over in queries sections pdf i could see useless section for "external loan customer".

Steps for external loan customers:
Visit the netbanking website on https://netbanking.hdfcbank.com /netbanking/
Below the login details section, you will nd a retail loan customers section
Click on the ‘click here’ button. Fill in the details if you are an existing user else click on ‘register here’
In the new user section
Choose a login id and ll in the relevant loan details and create alphanumeric password
Acknowledge the t&cs and proceed"

Hi,
I have been using credit card since Aug, 2017. I was lured to take credit card by offering me lifetime free membership. I asked them thoroughly that is there any hidden term and condition for which i will be charged. They cleary denied that i will never be charged for my membership. In September, 18 month i saw in my credit card statement a transaction of 500 rupees in addition to rs.90 igst for membership renewal fees. Since the words from my bank are now broken, i feel the strong urge to make them correct this as per the offer they gave me. I request bank to turnoff this transaction and not charge me for the membership fees, but bank is not doing that & now the amount becomes 1500 including late fees
Kindly look into it and resolve the issue.

Respected sir
I am a senior citizen and undergoing problem with hdfc credit card deprtment.
I have made payment of rs 4014/_ to mira bhyander municipality on 29/09/2018. Payment. Was showed not successful even than i was charged rs 4014/_ in my bill dated 03/10/2018. Many times i gave complain to call center. I was told i will get after 90 days. Now even after 95 days i have not got refund entry in bill dated 03/01/2019. I have also send dispute form filled in through mail box of miraroad poona complex branch but there is no reply from their side. I also tried to send dispute form from my email i'd bu it gets rejected stating address not found. Please help me in the matter and oblige
Yours faithfully
Card holder
Mrs. Freny j anklesaria

I have done a transfer on 4 jan 2019 of rs.4000 and the amount is debited from the card and not credited in the payzapp wallet. The icici customer service officer told me that the fund is not settled by the merchant and they can't able to refund. The payzapp have to decline the transaction. I am trying to contact from that time onwards and the call is waiting, not a single officer is attending. Kindly take this complaint and do the needful.
I need the refund of amount to the card at the earliest

Hi,
This is to inform you that i did a transaction on 5th jan 2019 from hdfc bank.
I added 5000 rs twice from my hdfc bank credit card to my payzapp app money got deducted from my bank but there is no trace of transaction history in payzapp app, i contacted hdfc bank for the same the money got deducted from their end and they said there is a issue with a payzapp app and i contacted 20-30 times at the customer care of payzapp but the number was continuosly busy, i emailed then multiple times but did’nt got a reply back from them, such a pathetic app and services you people are providing us how can we people trust on such a big branf like hdfcccccc, please do the needfull on priority otherwise i’ll sue you peopleeee, when can i expect a reply back from you people i want this money to be reflected into my bank asap and on a priority basiss.
This is a scammm

Hdfc bank has enqured on my cibil twice without even informing me. I have raised dispute on cibil earlier regarding this but bank denied that it's their fault. Now today also when i logon to my cibil, there is one more enquiry of rs. 1000 loan. It's unauthorized use of personal documents by hdfc. I want clarification regarding this and want hdfc to remove the enquiries. I will take legal action if it continues.

I went for purchase and used my debit card on merchant machine. My amount 149500.80 accidentally debited instead of 1495 on otto showroom. Hdfc customer said like amount will be refunded within 2 hours. But still i didn't received my amount. Transaction is cancelled but amount is not credit to my account. Customer care should take immediate response.

Dear sir
From last October 18 every month Rs 911being taken from my credit card in 5th, today also it was happened by Amazon prime.. In my Amazon prime member account I have not made any transaction or given permission for this.
Regarding this I told in my branch Preferred customer manager also. He told to report to Amazon prime. But it is showing no purchase. Even I called HDFC call centre and the told they can cancel only in that line, but can't stop the payment.
I request you sir to make Stop payment and get back my money back.
Regards
R Kanchana

I have 9 years relation ship with hdfc bank ltd but unhappy with all the services and communication to the customer is very bad. If i visited the branch after all confirmation from the bank side to receive card, but bank employees informed as the card is returned back. This is one incident telling here, but it happened in many other services too. Overall the service is very bad i decided to change the bank and i did. To change the current address they took 2 months and that to after 3 times visited to the branch.
U can't take the dd easily even if you visit your home branch, they will tell you many rules even if you have all the valid documents. Don't prefer hdfc bank for any kind of your emergency and if you give value to your time.