[Resolved] HDFC Bank — closing of the account and waiving off the balance charged

8 Reviews
Noida, Gautam Buddh Nagar District, Uttar Pradesh, India
 patira on Jan 7, 2019
Dear sir/madam,

This is in regards to the closing of my bank account number : [protected]
This was my salary account in noida (Steria india pvtltd). I need the closure of this account. Also, i want to mention that i have been charged amount rs -4350.41. When called the customer care i was told that these charges are for not maintaining the balance but i want to bring to your notice that i have not recieved any prior message for maintaining the balance, i was not aware only about this. Also, this account is not in use since 3 years, i have left my job.

Currently i am residing in mumbai when asked in my nearest hdfc bank about this, they told that the waiver can be done from your home branch only.
I have several times called phonebanking, visited nearest hdfc bank and this process is going on since months.

Can you please look into this on priority as the amount is increasing and i request you to please waive off the amount charged and close the account.

Complaint marked as Resolved Feb 8, 2019

Complaint Status

[Jan 07, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Jan 08, 2019
Dear Customer,

We would like to inform you that there is outstanding charges on your account to be recovered. Hence we request you to maintain a sufficient balance in your savings account or visit your account branch to have your account closed.

HDFC Bank Customer Assistance
Complaint comments  7 Comments     Updated: Share0Tweet0


Dear sir I had applied for personnel loan in HDFC bank and application number is 63648612.

I want to know the reason why it has been cancelled.

But I have submitted all the documents required.

Sabirniyazi's reply, Jan 7, 2019
Dear team

I got a call from the customer complaints. In where executive is asking for debit card details and he was on call from +917980457971 this number and has forwarded a link from +91 89679 92688 this number and asked me to forward link on +91 9223274424 number.

I have not forwarded any link because I think its an fake call not any official number.

I also asked him to mail from official mail id or telephone number for which he has refused.

Kindly help me oit
I Forgot my HDFC Credit Card PIN number. Kindly arrange to re-send me OTP to my registered Mobile number.
I have opened PPF account through HDFC. I want to know the How will I transfer money in PPF account through HDFC netbanking.

If it is NEFT payment then tell me the IFSC details
I applied personal loan and ref num is 64109355, due to some reasons I don't want to process this loan application. Can u plz cancel my loan application
I had applied for a credit card though HDFC bank, meanwhile you had send it to me also through Blue Dart Courier, the AWB No. for my card is :-[protected]. It has not been delivered to me, Kindly look at this issue and help me out.
My credit card ending 9938 is expiring by 31.12.2018. Till now I did not get the new card. I could not contact the customer care also. Tried many times. Please help me renewing the card. call me on [protected]
I am unable to change my address as I don't have any address proof of my current location because of which HDFC is not able to deliver my new debit card which is a mandate as per RBI rules.

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    HDFC Bank - closing of the account and waiving off the balance charged