[Resolved]  HDFC Bank — credit card amount settlement

I own hdfc bank credit crad from bodakdev ahmedabad brach. Because of not satisfied with card i ask for pending amount for settlement. So bank has raised settlement in 6 installments. I paid installments regularly but during settlement period bank never communicated. During that period i misplaced amount and paid 2500 instead 2900 in 6 of 2 installments.
But never ask to pay that remains ₹ 800 during settlement. After settelment completion period of 3 months bank told that your settlement is void/revoked and you have to pay all amount again. Additionally bank also added charges to credit card since the beginning of settlement. So tell me how to resolve my problem to close card accounts even after paying. Only i have to pay ₹800 but is not getting agee. Kindly resolve. I email hdfc grivence officer but she also not properly respond.
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Sep 8, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I am a hdfc account holder i have time
“BRN CASH TXN CHGS INCL GST”
Rs. 177

Hi,
My name is Akshay, phno:[protected] my credit not yet delivered due address change now it is at blue dart courier how to get my credit card courer as blue dart office peole are informing that need a mail.hdfc bank please look into this and solve my problem ASAP
I have received a message from hdfc bank "your account is debited to hdfc bank credit card for rs. 169.00 at AMAZON12583992 on[protected]:23:14:26.This is not an authenticated trx as per rbi mandate effective 1 may 12. Please help me out
Sir, I have taken top up personal loan( loan:[protected] please close my old personal loan[protected] and 52941324 NAGIDI RAMBABU [protected]

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