HDFC Bank Complaints & Reviews

This is further to my recent interactions (Via email) with the hdfc executives from the customer care team, i have mentioned the details as below.

Recently i have applied for an instant loan through hdfc website, as i don’t have an savings account with hdfc, hence i have send an email to the customer care and have requested them to process the loan through neft as i am not residing / working in the address which is been updated in the records, but i haven’t received any proper response for the same and later, i have got an acknowledgement for the same as well, and later i have received an sms which confirms the processing of the loan. I did not got any call from the executive on the same all i m getting is an automated email.

Please have this sorted out, all i am requesting is to process the loan through neft if not please cancel the same asap.

At last i have send an email to nodal officer also (Mr. Sundar krishnamoorthy) email id : [protected]@hdfcbank.com, today at 9.26 am explaining everything, however no response from him also, so i am helpless and have to write here.

I hope i made myself clear sit on the same.

With best regards

Rasheeth babu

My account was inactive from more than 36 months but unfortunately, my itr was deposited into that by the income tax department, don't know why. If my account is inactive from the last 36 months then it should be deactivated automatically and it should not allow the transaction from the income tax department. Now i unable to use my returned amount, i have to fill an exam. I planned for it. Really bad service from hdfc.

From my last 2-3 experiences with hdfc, i strongly suggest that you never go with any kind of service with hdfc bank. It's really not a good bank, even the staff does not know how to talk with customers.

Please resolve my problem with hdfc.

It was my salary account but then i left the company and it got converted to savings account, there were charges getting deducted for non maintenance of minimum balance in account. But in january 2019 i joined another company and shared the account details of my previous account of hdfc and shared a letter and mail also from my current employer to convert the account back to salary account with authorised signatory in the month of march 2019 and all but still bank is deducting charges for non maintenance of minimum balance and they are having no clarification for the same. Its very serious and troubling thin because my hard earned money is getting deducted that too mistake of bank and they are not able to solve the issue. Its highly negligence for customer support and its purely harrasement of the consumer. There should be penalty on bank for negligence of consumer services. Its purely a fraud o[censored]nauthorised charges and mental harassment.

Hi team,

Please look into below issue.

I have loaded 1000 rs into my account from my card and have seen the failure message after this. I see that the amount is debited from my card but is not reflecting on the payzapp balance and also could not see the update in the recent transactions.

I need my money to be loaded on payzapp or should be refunded to my credit card.

I am completely dissappointed with this app.

Registered mobile number - [protected]
Name - dinesh kumar

Respected sir,
I got a two wheeler loan from hdfc bank on 05/05/2015 sum of rs 46781 vide his agreement no 32113085 and customer id 32113085 Name sunil vitthal bhagat, and i fully payment to bank. But i did not received n. O. C. Till date

This is regarding my bank account in hdfc bank, i wasn't aware about the maintenance polices of banks, but it's ok, in the first they charged me 900 rupees fees for not maintenance, i let it go, then there was no money in my account, so they charged me 700 rupees, they were in minus (-700)
One of the costumer executive called me and told me everything about their maintenance policy, that they didn't told me earlier, and he asked me to deposit atleast 10000 rupess + 700 rupees last month charges, i somehow arrange the money and deposit 11000 rupees so, total money left in my account was 10, 300, but today they again charge me 600 rupees, this is serious unprofessional way, 2400 rupees is not a small amount, please help me out with this as soon as possible

This is prasad hinge - [protected], in past 2 months many times i have a got call from your hdfc call center that you are premium customer and bla bla.. So we have appointed personnel manager to solve your query. Please give me your time to meet you.
As per above call i have given date and time and no body came. Not even contacted
Even yesterday also happened with same thing (3rd oct 19)
I got call that for your policy information and bonus information our representative will come and he will give you information. So as per call i have given go ahead and on 4th oct i have received a text message that mr. Prashant waghamare will come today and meet you.
Again he dint came. And saturday he called me and was saying that today is an appointment then i have forwarded message to him then after some time he replied sorry sir, appointment was yesterday and because of system it missed. So please give me time on 7th oct. I have given.

But today (7th oct) also he dint came and he dint received my call

[protected] - this is the number of prashant waghmare

Now really i am errited about this kind of rubbish services and decided not to go with hdfc henceforth for any policy / bank account / loans and etc

Also i am going to post it on social media too.

Deduction of amount of Rs169 twice without otp r my permission wth my credit card. I wnt the solution immediately.
This transaction was not done by me. We didn't purchase r made an order in Amazon. But amount got deducted.

Hdfc bank pimple saudagar branch staff has no any knowledge about banking how she has become a cashier she said that 3rd party cannot deposit money in saving account.
She don't know how to talk with the cusumers
Misbehavior staff i have already complain to the local corporater for this misbehavior done by hdfc bank pimple saudagar branch pune pimpri chinchwad..

In september i got top up for my pl, total amount was 30l. They have provided 4 checks which are related to my credit card jumbo loan as balance transfer amount to close them. Due to delay in the loan amount disbursement the outstanding amount and the check dd amount was not matching, srikanth ([protected]) is sales manager at banjara hills road no 1 who processed loan. He told to pay total outstanding amount (1.8 lakhs), i paid and provided the 4 checks and payment statement copy to him, till now there was no response to my calls even raised complaint on oct 3rd they says we cant help much it will take 5 working days to get your complaint addressed. I tried reaching his manager but no luck, they are not fit for this postilion, they are not able to help customers when we are in need of money. Always bank is getting befitted not customer. I would like to raise this complaint and escalated to higher management so that my request will get addressed and resolved at the earliest. Kindly do the needful help.
Customer id: 31992292
Pl account number: 93079903
Pl amount : 30 l (60 months)
Complain number : 10363180

There is an amount of 717.92 on hold stated as mi revenue hold through gefu. I'm not sure what is this all about and why the money was put on hold without any prior notification. The question is that why i have no notification email to this hold amount before taking action. I'm currently out of country so i can not be present every time to solve such issues. Please give me a detailed reason of the given situation.

My mobile number is : [protected]
Credit card number: [protected]
I have submitted request to hdfc bank on december 2018 to close my credit card again on 30th august i have submitted request.
But they are not closing my card again and again i am calling to their customer care number and they are keep on telling it will take time.
It's so many days now but they are not closing my card
Kindly look into the matter and close my credit card as soon as possible.

I have made an online transaction on 21st september 2019 for irctc, the transaction got rejected by bank but the amount got debited from my bank account. As per the norms, it should have been reverted back to my account wihin 3-4 working days but it is still stuck somewhere in dispute. I tried reaching hdfc bank's customer care and visited the local branch ass well but no one is ready to help on priority and asking me to fill the transaction dispute form multiple times. Request to kindly help resolve this issue on priority basis

I had placed two orders on 5th july via zomato app using a coupon code zomatohdfc where a cashback of 25% of the total bill value (Upto rs. 150 max) was supposed to be credited to my bank account within 90 days. Following are the details:

Order number: [protected]
Phone no.: [protected]
Amount paid: rs. 575 using hdfc card.
Coupon code applied: zomatohdfc

Order number: [protected]
Phone no.: [protected]
Amount paid: rs. 575 using hdfc card.
Coupon code applied: zomatohdfc

Unfortunately, i did not receive any cashback from hdfc regarding this offer.

I have been raising complaints on hdfc portal but there is no option for promotional codes for hdfc. This is such a pathetic service on your end.
On contacting zomato, they informed me to contact hdfc as it is a promotional offer from their end.

This is not the first time where hdfc provided coupon codes on third party apps for bookings and has not credited the cashback amount to the users. They give us a cashback duration of 90 days so that the user forgets about the cashback offers and it is easy for hdfc to fool their customers.

I order online through swiggy/tomato on a regular basis and i frequently experience a problem where i do not receive the otp from hdfc and cannot place my order. This happens several times a week. I usually don't carry cash with me because i prefer making online transactions and i often don't have the time to go to an atm just to withdraw money for a food order. Please resolve this issue at the earliest as it is very frustrating.

I have received verification calls to my number. I have provided the details and i received message on my no stating:"dear applicant your hdfc bank credit card app refno 19i[protected]s3 is approved in principal subject to internal subject:. On 04/10/2019... And track after 2 days. Now its application status is showing — decline.
What the hell is it after completing all the quires.

Dir sir/madam

I have withdrawing money 2000/- on atm machine on 28/07/2019 at khudiram bos pusa waini samastipur bihar on central bank of india. But money not receive by hand. I imminently complen hdfc bank. 2 month completed but money not credited in my account. Complent number. 1969563 hbl=[protected]
Kindly do the needfull
Thanks®ards
Mohammad sajid

Tried to withdraw money from atm in mysore road metro station at 10.50 am. Unfortunately cash did not dispense and session time out message was displayed on the atm display.

After few minutes when i left from the place i received debit message on my mobile for the failed transaction.

Tried to talk in person to the bank customer care but no luck. Sent few emails with required information but was able to get only automated reply.

Please help me get the refund as inconvenience happened from the bank's end.

We have parchased the vehicle bullet in last year from hdfc bank in the name of rohit chandwani vehicle no is mp21ml7039 at present rohit is out of station and his mobile no is swicth off some time loan emi not paid regularly becouse family condition not well. Hdfc agencey guy demanding 12000/- to me for paid last two emi from agencey. We did not pay the 2 emi at our end. Emi paid by some executive and they are pressuring us to give two installment
We have not given two installments that they are asking for request help.
My mobile no is [protected] mohit
Vehicle bullet finance 2018
Mp21ml7039

I have booked a ticket in redbus on 22-sep-2019 from kavali-banglore on 08-oct-2019 using my debit card. I have cancelled that ticket on 04-oct-2019 and redbus has initiated the refund process on 04-oct-2019 and i got message from hdfc bank on 5-oct-2019 at 8:31pm saying that my refund has been credited/reversed into my hdfc debit card but that amount is reflected in my account.