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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 667

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T
tharuni chakka
from Vijayawada, Andhra Pradesh
Aug 15, 2019
Resolved
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Resolved

I have applied for hdfc credit card and i got a call for verification after verification they have send me the link to track the status. I have tracked the status first time it shows as in process and after it shows status as declined in call they said that your application will get approved and you will get in 7 working days but after it shows status as declined i want to know the reason why status was declined. I hope my problem will get resolved asap.
Sep 20, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

Let us look into that. Please share your application number, mode of application, date of application, complete address of branch if you applied, complete name & your contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Nadia
HDFC Bank Customer Assistance
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    BhuvaneshJan
    from Coimbatore, Tamil Nadu
    Aug 15, 2019
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    Hi,

    I applied for health insurance for my pregnancy at hdfc ergo. I submitted all the required documents required for the claim. I contacted the agent many times. They told me that there is a name mismatch for which i provided the identity proof. Agent said it will be processed but there is no progress. It is almost one year since i applied for the insurance claim.

    Claim no rr-hs[protected]
    Hegic card no: ec[protected]-01e
    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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      U
      ukpearl
      from Mumbai, Maharashtra
      Aug 15, 2019
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      Address: old street,ukkarai,Thathuvanchery(po), Thanjavur, Tamil Nadu, 612502

      Dear sir,
      Herewith mail, i am requesting you to cancel my membership (One Assist membership ID «Field29») with your ONEASSIST ORGANISATION for my credit card of HDFC bank(card no: 4646).
      and also requesting here after dont deduct charge for this year onwards.
      Kindly process it today itself.

      Thnaks & regards,
      V.MUTHUKUMAR
      [protected]
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        P
        Pankajvaishnav
        from Mumbai, Maharashtra
        Aug 15, 2019
        Resolved
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        Resolved

        Address: 2,3happy villa colony Indore rode dhar, Dhar, Madhya Pradesh, 454001

        Request for salary slip
        Hi. Sir/madam
        My self pankaj vaishnav. I was the employee of your company. I was working as so in your company at dhar branch. And my employee code was 185208. I have joined that compay 19sep 2017. And i have resinged 10 may 2018. I lossed my all salary slip. So this is my deeply request to you all please send me the salary slip for last 6 month, either you can forword in my e-mail id: [protected]@gmail.com
        Thanking you with warm regard.
        Pankaj vaishnav
        [protected]
        Sep 17, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 16, 2019
        HDFC Bank Customer Care's response
        "Dear Customer,

        Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back! -Anay

        -Anay
        HDFC Bank Customer Assistance"
        Verified Support
        Aug 16, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Please feel free to write to exit.[protected]@Hdfcbank.com for any further assistance/clarification on your F&F & salary slip related issue and we shall be glad to assist you.

        -Zubin
        HDFC Bank Customer Assistance
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          G
          GAURAVV GOEL
          from Mumbai, Maharashtra
          Aug 14, 2019
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          reversal of non maintenance charges

          Address: Ghaziabad, Uttar Pradesh, 201001

          I have an account in hdfc [protected] from past 8 to 10 years.. I opened an add on account on name of my son account no [protected] but.. Could not maintain min balance... So it has gone in minus.. As bank is charging non maintenance charges every month.. I want to request bank for reversal.. As i was not aware of the same.. And will maintain from future..

          Regards
          Gaurav goel...
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          Apurv Soni
          from Mundi, Madhya Pradesh
          Aug 14, 2019
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          Address: B1141, DLF Westend Heights, Akshayanagar, 560068

          Hi forum,

          I have two personal loan going on from hdfc. I want to log complain against hdfc bank on hidden charges being debited from my savings account. Although i made payment of my monthly emi in july 2019 but an emi rtn charge was taken of 236₹ each. Please escalate this to bank asking my refund as these are hidden charges and i am not aware of it.
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
          Aug 14, 2019
          Updated by Apurv Soni
          if any further charges are to be still debited for July then please let know now. call me to update.
          i dont want any surprises without any any notifications. this is really frustrating.
          please refund the amount deducted asap.
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            D
            from Delhi, Delhi
            Aug 14, 2019
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            Address: Pocket 2, Jasola Vihar, New Delhi, Delhi 110025, New Delhi, Delhi, 110025

            Dear Sir/Madam,

            My customer ID at HDFC bank is 75105116. In July I was tried to transact through Internet banking they said you can't transact and have to visit to bank branch for the KYC. I have done KYC even though they not activated transactions to receive & pay the amount and said it can't be as my account comes under auditor examination and HO has blocked the account. After asking so many days what the default is there they said 10-12 years ago you have submitted documents for Credit Card or Loan to HDFC bank found false.
            I have placed request/complaints that show the false documents and I have never submitted with any bank false documents and I want to review the documents again by checking the sign on documents.
            But they have not acted and without checking/examining the documents made me defaulter but I have not given such documents.
            Bank is no listening me, please help me. I have not given false documents.
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 19, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days. -Zubin

            -Nadia
            HDFC Bank Customer Assistance
            Aug 20, 2019
            Updated by [email protected]
            I have visited today to bank to speak with Branch manager to escalate the issue to check the fact/originality/actuality of documents with appropriate authority but they are saying only one sentence that they got the information from HO to close the account.
            Branch is not helping me. Placing the request with customer care only checking with Branch to resolve the issue and check the fact but they are replying the same thing as stated above.
            As I am customer can go through the Branch to resolve the issue but as they are not helping to check the fact that I was not given the documents, let me suggest where to go to escalate the issue.
            I am requesting customer care to lodge the complaint against the Branch personnel and escalate the issue with higher authority.
            I do not have the issue to close the account but as HDFC bank wrongly blaming on me is hearting.
            Aug 31, 2019
            Updated by [email protected]
            Still waiting for resolution that you have verified the documents with my sign or doing nothing do to ego and prestige of the bank as I was not given the wrong documents. The same manipulation was done by hdfc bank staff.
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              M
              Maddy8847
              from Gurgaon, Haryana
              Aug 14, 2019
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              Address: nanded City, Sinhgad road, Pune, Pune, Maharashtra, 411041

              Hi HDFC bank

              I have requested a cheque book on monday(12th august) and havent't received it till now.
              I need it on urgent basis from Monday. ACE COURIER tracking dosen't works.
              I have no update on my cheque book, i don't know where is it. i got a mail on 13th august 2019 saying your cheque book was sent on 12th August.

              Please check the screen shot
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
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                P
                prabhakar.y Yeswanthraj
                from Bengaluru, Karnataka
                Aug 14, 2019
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                Hi,

                Reference No: HFR165863.

                Booked Fastag on July 11 and said to change of adress. Still not received my fasting, I have emailed to Fastag.[protected]@insolutionsglobal.com and did follow-up but no response.

                Called customer care, they will wait for 7 days so waited still not received again I call them again wait for 3 days. What's going on ?? As if we don't have better works, we should be keeping calling you all the time to hear the same "call next week".

                Please delivery fastag to the address mentioned in email.

                Please reply me asap !!
                HDFC Bank customer support has been notified about the posted complaint.
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                  J
                  jaspalsingh786
                  from Mumbai, Maharashtra
                  Aug 14, 2019
                  Resolved
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                  Resolved

                  Address: Hoshiarpur, Punjab, 146001

                  Respected sir
                  Trading & unique client code
                  2472793 & 2472793
                  Client name : jaspal singh
                  My account with hdfc securities has been very old i. E. Five to six years. Every year, hdfc securites has been deducted rs. 825 from my account. These charges are very high compare to other brokerage companies. I request u to reduce the amc charges otherwise i will close the account
                  Sep 18, 2019
                  Complaint marked as Resolved 
                  HDFC Securities customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 17, 2019
                  HDFC Securities Customer Care's response
                  Dear Customer

                  Greetings from HDFC Securities Ltd !!!

                  As this pertains to depository charges, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -4.

                  We have also raised this from our end.

                  Regards
                  Customer Care
                  HDFC Securities Ltd
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                    V
                    V Vinod
                    from Delhi, Delhi
                    Aug 14, 2019
                    Resolved
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                    Resolved

                    Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524121

                    I need to close my credit card and am ready to pay it right now am not able to reach the person.
                    I was charged for more money in my card as u can refer my old transactions i was paying it in time manner. I met with an accident and am not able to continue my job as well on that time my charges were increased, am not affordable to pay that much, plz reduce the amount and i can pay it right way. Plz help me out.

                    Thank you.
                    Sep 18, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 14, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    we wish to inform that, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Specific to your card account, we are not in receipt of complete payments towards the outstanding as per the statement due date and in view of the same, bank charges as applicable was levied to your credit card account. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same.
                    https://bit.ly/2k7MGwQ

                    -Nadia
                    HDFC Bank Customer Assistance
                    Sir,
                    I vivek customer of hdfc bank. I deposited 500 rupess in hdfc bank. but amount was showing -850 .I raised complent but no body knows exactly information about mirevenue hold through GEFU. This is not correct. With out any information how it works

                    credit card settlement - Comment #3511495 - Image #0
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                      D
                      Darshan Ugale
                      from Pune, Maharashtra
                      Aug 14, 2019
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                      Address: at post pimpri sayyad, Nashik, Maharashtra, 422003

                      Dear Sir/Madam,

                      We are not possible to pay credit card outstanding payment on current day due to my family problem but i have already pay 35% amount to bank ( Credit card agent ) but he was harassing to me on call, at home for payment in bad language.

                      Please give me solution
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                        A
                        Arjun Akolikar
                        from Mumbai, Maharashtra
                        Aug 14, 2019
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        While opening the bank account i applied for the credit card also.
                        After a few days of opening the account, i got multiple credit card verification calls all confirming whether i wanted the card or not and my address. But after that my application status is showing declined. I also called the customer care and they say we cannot tell you why it is declined.
                        There's no response after that.
                        Sep 20, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 14, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments and request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful.1. Name as mentioned on the application form, 2.Date on which the application was submitted, 3.Place where the application was submitted, 4.Your latest contact numbers, 5.Your complete residence address along with city and pincode, 6.Name of the executive who has collected the application, 7.Contact details of the executive, 8. Your email address, 9.16 digit Application Reference Number.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          S
                          SHIJINA P
                          from Bengaluru, Karnataka
                          Aug 14, 2019
                          Resolved
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                          Resolved

                          Address: 560103

                          Hi,
                          I have done ticket booking on aug 13th 2019 and 630 rupees is deducted from my account, but the booking is not confirmed. It is showing pending from bank side. Transaction was done through phonepe app with transaction id ptm20190813056820187175201908130230. The transaction is showing successful in the app but not in irctc app.

                          Please refund the amount.
                          Sep 17, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 14, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We can help with that. Please write to [protected]@hdfcbank.com with your account no. or customer ID, transaction details & registered contact details. Mention this Ref no. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            હિમાંશુ પંડ્યા
                            Aug 14, 2019
                            Resolved
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                            Resolved

                            Address: Gandhinagar, Gujarat, 382006

                            I am writing this with regards to my credit card bill payment. My credit limit 60000 to 1, 50, 000 but they have not closed my older card and now they have claimed both card payment this is fraud with me.

                            This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months because my income is limited and i am only person going to job in my family, but we do want to settle this amount.

                            I pay my full and final one time amount with very small emi.

                            If agree to settle with this amount, i shall be clearing their dues.
                            Sep 18, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 14, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We request you to share your complete concern, along with the last four digits of your Credit Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
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                              J
                              Jyothirmai M
                              from Bengaluru, Karnataka
                              Aug 14, 2019
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560049

                              I have received a message saying "dear customer mandate reference no: hdfc[protected] issued to icicibankltdraog with value rs. 1089840.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.". I have not requested for the mandate of amount 1089840.00.

                              Kindly resolve this issue asap
                              Sep 19, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 14, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              The said message is sent to you against the ACH mandate signed by you for payment towards ICICI Bank Limited for payment of loan EMI. Please contact ICICI Bank for further assistance in this regard.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                P
                                Priyanka Choubey
                                from Rajkot, Gujarat
                                Aug 14, 2019
                                Resolved
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                                Resolved

                                Address: HDFC Bank Sanand Branch, Ahmedabad, Gujarat, 382110

                                On 6th august, 2019 i tried to withdraw an amount of rs. 5000 from atm of karur vsyay bank which failed due to some network error as appeared on the atm screen.

                                Thereafter, soon i tried to withdraw it pnb sanand branch which was successful. However, the amount of deduction shows twice even the amount received was only rs. 5000.

                                8-9 days passed but not reversal made
                                Oct 1, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 14, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Your request for customer dispute has been logged. The complaint id no. is 1985924. As an HDFC Bank customer, when you transact at a non-HDFC Bank ATM the transaction is routed through ATM networks authorized and governed by the RBI. As per the extant RBI guidelines, disputes pertaining to non/short dispensation of cash need to be resolved by way of Charge Back, wherein the card issuing bank raises a chargeback on the acquiring bank whose ATM was used to conduct the transaction. The acquiring bank has to revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed failing which the customer’s account will be credited within 7 working days from the date of complaint. Furthermore, as per the network operating guidelines, the ATM log is sufficient and conclusive proof of successful cash dispensation.

                                -Nadia
                                HDFC Bank Customer Assistance
                                Matter resolved...thanks for the support
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                                  N
                                  Nivi06
                                  from Mumbai, Maharashtra
                                  Aug 14, 2019
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                                  waive of non maintenance charge

                                  Hi
                                  I had a salary account with hdfc bank which got convorted into savings account. When i left my job in april 2018 hdfc charged me the penalty of non maintenance and now my balance is showing in negative. As of now the charges are rs - 7125.

                                  I was unable to reach my home branch in gurugram as i belong to jharkhand and was unable to find any other option regarding the same through netbanking and phone banking to close...
                                  +1 photos
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                                  DIVAKAR GUPTA
                                  from Gurgaon, Haryana
                                  Aug 13, 2019
                                  Resolved
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                                  Resolved

                                  I have received the call from hdfc bank employee for credit card and they confirm me thrice that my credit card will get initiate but first they ask my id then they called and said without company id proof it want be intiated then again today they call and said that my credit card will get generated without company id and they asked for my bank statement and after that they again said it won't be initiated due to same.

                                  Only they want to misuses my id proof so they did this scam.

                                  [protected] from this no i got calls
                                  Sep 17, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 14, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete concern, the number you received the calls from and your contact number on which you received the calls to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    G
                                    GOVINDARAJ BASKARAN
                                    from Chennai, Tamil Nadu
                                    Aug 14, 2019
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                                    Address: Chennai, Tamil Nadu, 600116

                                    I am a HDFC bank credit card holder bank with out my concern they have activate oneassist last year and this year also they has billed rs1399 on 9th aug 2019 from credit card without my concern, so i need to cancel the membership or oneassist and refund the amount
                                    Relationship number :1576837
                                    Mobile no [protected]
                                    Credit card last four digits 8872 or 3178 due to applied new card
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    A two month old credit card..is still not working.. because pin is not generating..and I tried in net banking..by ATM.. Going to bank..by still..my problem is not solve..and no customer care is picking my phone.. Very bad behaviour of customer cares
                                    Dear Govindraj,

                                    Greetings from OneAssist!!!

                                    We are sorry to see you go.

                                    We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                    We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                    Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                    We appreciate your patience in the interim.

                                    Regards

                                    Team OneAssist
                                    Dear sir,

                                    Today, I am transferred 5000/- amount in worng PNB account. Plz refund full amount as per as soon.

                                    oneassist auto debit without my concern - Comment #3512124 - Image #0
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