HDFC Bank Complaints & Reviews

Address: Gandhinagar, Gujarat, 382010

Hi
Without any consent from card holder, hdfc deducted money for plan activation.

I did not get any call to renewal/activate this one assist membership. But the one assist mfee of rs.1399 is automatically debited from my hdfc credit card (Ended with 1399) on 2-nov 17. Also, on 22-nov 17 one credit entry is shown as dial an emi (Smart emi) of rs.1399.

Plz refund my money and deactivate this one assist membership..

Regards;
Raju thakor
[protected]

HDFC Bank customer support has been notified about the posted complaint.

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vijay kurkutiya

from Mumbai, Maharashtra

Nov 28, 2017

Hi
Without any consent from card holder, HDFC deducted money for plan activation.

I did not get any call to renewal/activate this one assist Membership. But the One assist Mfee of Rs.1899 is automatically debited from my HDFC credit card (ended with 1899) on 2-Nov 17. Also, on overlimit fee 590 debited

plz refund my money and deactivate this one assist membership..

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Address: Raipur, Chhattisgarh, 491002

Website: [email protected]

I worked with HDFC in September 2016 to September 2017 . I want to withdraw my pf but because of EPS from I'm still not able to withdraw ... I tried many times for help in branch (Shankar Nagar branch code 2496 Chhattisgarh raipur) with supporting staff but they are continuously ignoring me. If you can help then plz solve this issue .

Thanks

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Address: 732103

Website: [email protected]

Dear sir,
Please issue the noc of my hero honda splendour two wheeler (Wb 66d 1059) engline no. 05gaae11221, chasis no 05gaaf10935), loan agreement no. 2031d67989561. This is very urgent.

Yours faithfully

Ratan kumar saha

Gour road, mokdumpur, malda

732103
Thanking you
Ph. No.[protected]

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Address: 201301

My statement balance was near about 6000 on october when i paid 4000 to the credit card, that too via hdfc netbanking. But on november the statement balance is showing 7000. Why the wrong charges? Why the wrong statement balance. And with that comes the mental harassment of the call center workers! You want me to lodge a complaint or what? My credit card number is [protected] and the date when i paid 4000 via netbanking is 5 october 2017. Please resolve it asap.

Dec 31, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 23, 2017

punjabi tv all chanel's response my help

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Nov 29, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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Chaudhari Dinesh

from Ahmedabad, Gujarat

Nov 27, 2017

[protected] to change [protected]

credit card - Comment #2930278 - Image #0

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syd syed

from Hyderabad, Telangana

Nov 27, 2017

Hi sir,
Unfortunately got 2 digits number wrong, while transferring cash through mobile number . Wend 22 17 10:55 AM TRANSACTION ID:[protected]tH
With faith fully : Nabeel Koya

credit card - Comment #2930321 - Image #0

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P

punjabi tv all chanel

Nov 27, 2017

My 3 a/c number hdfc bank plase 2 a/c number close charge problam

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Address: 731101

I, selim yusuf rahaman, am a credit card holder of hdfc bank. I have already paid membership fee rs. 575/- on 15th march, 2017. Again rs. 590/- on 15th nov, 2017 is debited from credit card for renewal membership fee. I complained customer care to solve my problem, but they did not refund my money. That is why i complain here. So, i request you to help me to get refund that money.

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Jan 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2017

HDFC Bank Customer Care's response Dear Customer,

we have reviewed your comments expressed and confirm having responded to your email id on November 23, 2017. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance

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One assist team deducted rs1299 from my hdfc creditcard without intimation and they converted into emi also. When i given for request for cancellation they are telling to me that we will not able to refund ur total money which is deducted. Eventhough there is no mistake from my side also they r not refunding my total money which they r duducted frm my credit card.

HDFC Bank customer support has been notified about the posted complaint.

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Dawinder Palsingh

from Sunam, Punjab

Nov 27, 2017

Dawinderpal singh card no-[protected] registered mob no-[protected]

one assist cancellation - Comment #2930370 - Image #0

one assist cancellation - Comment #2930370 - Image #1

one assist cancellation - Comment #2930370 - Image #2

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Address: 605001

Hi -

I have a salary account with hdfc bank and the account number is [protected].

I have linked lic to my hdfc to deduct amount via ecs. Unfortunately i have not maintained the balance for the month october 2017.

So i have paid lic, the actual amount inclusive of fine. But hdfc bank has deducted rs. 14259.63 (Attached).in all the above deductions, i not even received any intimation via call/email/sms from the bank before deductions.

Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.

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Dec 28, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2017

HDFC Bank Customer Care's response Dear Customer,

The issue is being looked into with reference number[protected] and we will respond to you within 3 working days.

-Manoj
HDFC Bank Customer Assistance

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shwetu1904

from Mumbai, Maharashtra

Jan 11, 2018

I have a salary account with hdfc bank.

I have linked SIP of Rs 4000 to my hdfc to deduct amount via ecs. Unfortunately i have not maintained the balance for the month of December 2017.

So i have paid the amount inclusive of fine. But hdfc bank has deducted rs 3000 (Attached).In all the above deductions, i not even received any intimation via call/email/sms from the bank before deductions. How can i accept that for a SIP of Rs 4k, deductions are Rs 3k.This is simply which is not accepted from so reputed bank.It seems a scheme to loot their customers.Though I am a classic customer to hdfc.

Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.

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N

Nishpan

Jan 21, 2018

Hi,

I am one of the unfortunate customer of this THUG bank and they have looted Rs.14000 so far, I am going to file a case against them in Court of Justice, Banks like HDFC are taking advantage of the leverage given by RBI and we should not keep quite otherwise they will keep looting our money with some or the other reasons, they have shown 6 ECS returns in a day, they are making fun of their consumers by doing this and that's how they are making money.

Don't let them progress or else there will be a day when these Banks will govern society in a wrong way.

I would appeal people to join hands and recommend RBI to cancel their Banking License.

Nishant Pandey

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Address: 500062

Website: www.hdfcbank.com

This is ravikiran account holder of hdfcbank. I didnot withdraw any amount on friday[protected]. Thesaving account is showing 5000 less amount. I have seen the mini statementwere it is showing that amount has been deducted under nwd. Please kindly give the information regarding this matter.
Phone no of the account holder ([protected]). The information as provided is true and please kindly call me and update me the status. I will be eagertly waiting for your reply.
Regards,
Ravikiran

Jan 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Nov 26, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Account No./Customer ID. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Well i have salary account and and my salary is getting credited every 1st of the month. However i just saw my statement and to my surprise amb chrg incl gst for oct2017-mir[protected] mir[protected] amb chrg incl gst for sep2017-mir[protected] mir[protected] are deducted. I would like to inforn you that i had switch my job and from the period of march-august salary was not credited. From 1st of september my salary is made every 1st of the month. Then why am i charged this deductions and for the month of sept and oct i request you to credit the amount deducted...

Jan 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2017

HDFC Bank Customer Care's response Dear Customer,

Kindly note that we have necessary steps to address your issue. Please feel free to speak to our Branch Manager Mr. Santosh Bagade on [protected] for any further clarification or assistance.

-Manoj
HDFC Bank Customer Assistance

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swati.m

from Jaipur, Rajasthan

Mar 6, 2018

Dear Sir,
I have been charged 2000/- As GST deduction. I've just noticed this one and am not sure how many times in the past this have been happened.
Kindly request you to look into the issue asap
Account details and other information are as follow:

Customer ID:74427136
IFSC: HDFC0002645
Account No.: [protected]

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Address: Pune, Maharashtra, 412101

Hi team,

I have observed for my credit card has charges applied like 500/- as credit card renewal membership charges of 500 and igst 90 rupees. Above to this as this lead to over usage of credit card limit charged 500/- overlimit usage and 90/- more to it.

Could you please suggest how can this be dealt. Thanks

Venkatesh bhinge
[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.oneassist.in

Hi,
My name is saindhav kumar, my phone no. Is [protected]. Last week i have called from one assist in behalf of hdfc and they activating the 1899 plan in behalf of hdfc debit card i am not a credit card user but they also provide same services with credit card and submit my request.
I am not eager to participate in this scheme but they said that it is compulsory by hdfc bank for 1 year and they activating my service.
Please cancel my request regarding one assist plan for this i will be thankful to you.
Saindhav kumar

HDFC Bank customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400077

Website: SMS

I received this message today dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs 50000and frequency adhois receved today for processing, in case of any issue please get in touch with your branch... I got this on 26th november 2017 early morning.

I have not given any such mandate... Why such message from hdfc bank..

Dec 30, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Nov 28, 2017

HDFC Bank Customer Care's response Dear Customer,

We have received your mail vide Ref ID:[protected] and will revert to you in 3 working days.

-Bejoy
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 011

Respected madam/sir

This is youdon sangmo. Here is my policy no 17482840 and the date of issue on[protected] actually my policy have 5years login period. But unfortunately i have only 10, 000/- in my own account. Which i can't takeout. As you know. That's my minimum balance which i have to keep in my account. If i have less then 10, 000/- in my account they will detected from my account as per bank rules. Therefore i can't manage with this money. I truly need the money. I would like to request you to kindly understand my situation and allow me to withdraw my policy. Do the needfully.

Warm regards
Youdon sangmo

Dec 27, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2017

HDFC Life Customer Care's response Hi, you have already been emailed by us on your registered Email Id from [protected]@hdfclife.com.

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Hello sir
i remitted rs 1475/ thro paytm from my android mobile and after having provided my bank debit card of my bank and then having receivedAOTP, the amount was sent to the desired destination. Amsg from bank was also received showing deduction of the said amount from my account on[protected]. but it is shocking to report that the said money never reached to that place and authorities relied to me that they have NOT RECEIVED the said amount
NOR THE SAID AMOUNT HAS BEE GOT REFUNDED AND DEPOSITED INTO THE ACCOUNT FROM WHERE PAYTM WITHDREW MONEY.
A MSG RECEIVED ON MY MOBILE READS LIKE THIS

ADDED RS 1475 TO UR PAYTM WALLET TRANSACTIO ID...
GET UR PAYTM BHIMUPI ADDRESS.
I AM NOT AWARE WHAT FURTHER TO DO TO GET MY REFUND BACK FROM PAYTM NOR I POSSESS DETAILED KNOWDELGE YO HANDLE PROCESS OF PAYTM. FIRST TIME EXPERIENCE OF PAYTM IS DISMISSAL
SO PL HELP TO GET MY REFUND AT UR LEVEL. THANKING U
V.K.KALIA
EMAIL kalia.[protected]@gmail.cm

Jan 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 25, 2017

Updated by V K Kalia IN place of transaction id receved
pl read sustomer id as

2745423

Verified Support

Nov 30, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to confirm whether you have informed the merchant regarding the transaction dispute. Please share an e-mail or letter confirmation from the merchant to [protected]@hdfcbank.com for us to check further. The reference number of the Debit Card transaction dispute is 1451145. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Address: 411006

Issue No. HBL=[protected]
PFA the transcripts considering which I had planned this purchase that too after confirming from both Amazon and HDFC bank customer care and these guys had confirmed that my purchase was valid for the below mentioned two offers:-
1) BUY NOW AND PAY IN 2018 EMI HOLIDAYS OFFER.
2)GET 10% CASHBACK IN YOUR ACCOUNT.

this should have been done automatically. Plus in addition to this I also have one more query regarding the additional EMI charges of 900 something incurred in my account I need clarification on that as well kindly reply to me asap .
In the below attached documents you can easily see that the purchase was made on 30th if September till the offer was valid.

Meanwhile i am receiving auto reply mails from Ms.Susana Chatterjee
Sr. Manager
Retail Portfolio Management (credit cards)
HDFC BANK
[protected]
giving fake promises to the issue to be resolved !!and the charges are being levied on my card.

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Jan 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2017

HDFC Bank Customer Care's response Dear Customer,

we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 6 working days.The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance

Dec 08, 2017

Updated by Abhishek Jhaa Bank has started me harassing to pay the amount in lieu of getting a bad credit score updated to my account!!!

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Address: 560016

This is prasad,
i am using HDFC credit card since last 2 years.last 2 months i didn't pay the amount on time.
i said i will make the by the end of the month.As i said i paid the amount 24-11-17.
but the when the agents called me(21-nov to 22-nov) i
collection agent didnt listen and started abusing me with bad language,
this is the agent no:[protected](21 nov-22 nov).
i even complained the their manger surprisingly he said we dont know who called you.
i said i got the call just min before from the same which i mentioned above.
but he said we dnt know
i said i will rise the complaint.
he said do what ever you want.
i even tried to complain in HDFC credi card collection cell ([protected])section they didnt answering the call.

how can we stop this ###
i have to pay just 1700/- just delayed payments which is actually (gst +interest+tax) thats it i didnt even spent single rupee last two months

i need to track that guy but i dnt know how to do that

Dec 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, Card No., caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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prasadtenti

from Bengaluru, Karnataka

Nov 29, 2017

i sent the info and concern which you asked for
i hope this issue wll be over as soon as possible
today also i got the call from the agents using new number.
i said i made the payment on 22-11-17
they didnt listen and strated abusing me .
i shared the contact details and my details in the mail

how can i stop these guys .

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Address: 560103

Recently i have received hdfc regalia credit card and as part of that hdfc ergo insurance got activated without notifying me, i got to know that after some amount was deducted from my hdfc credit card (900inr for policy, 100inr for emi conversion and 18inr for tax)

I called hdfc credit card customer care and also hdfc ergo customer to inquire how this policy got activated they said it got activated as part of credit card application but no one informed me about this.

I have seen lot of complaints on this topic in this forum, looks like hdfc is doing cheating, they don't inform about the policy and they just activate it and they say they got request from the application which is not fair, hdfc does telephonic verification of credit card but at that time they should asked about this but they are not doing that and silently activating the policy, which will directly points to the big loop hole in the system to cheat the customers

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110048

I have a good banking history with hdfc bank, but lately i have found that hdfc keep modifying its standard rules. A few days back a payment of mine bounces from one of my hdfc current account, and after a few days a rm from hdfc notified to me that the account is blocked as kyc is not submitted. I was never notified, but still i sent fresh set of kyc documents as per bank and i was told that banking would be restored within 24 hours. Its...

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Address: New Delhi, Delhi, 110095

Manju was the lady who was really rude and don't have manners to speak to customers at all. Just because i had some personal issue i didn't made my credit card payment but the way she dealt was not at all professional. Either someone give training to her about how to speak. Today when i told her that the payment is made yesterday then she denied it and said it's not reflecting. I mean check your system please it's been done and who have you rights to check my expenses and balance. If she can see my balance then definitely would have seen the transaction also.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi sir,

I want to change my address of my salary account below detail.

A/c-[protected]

Attached document, please change urgently because i have applied my debit card request so i am not able to collect present a/c address.

New address - plot no.:- a - 37 & 38, sec - 16, gautam buddha nagar, noida, uttar pradesh - 201301

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Jan 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Nov 28, 2017

HDFC Bank Customer Care's response Dear Customer,

The Debit Card will be dispatched to the mailing address maintained in our records. In case you have changed your address, the Card will get returned. Please visit your nearest branch and submit your request for change of address as well as for assistance with the delivery of the Debit Card. You may also change your address through NetBanking by following the below process and then write to [protected]@hdfcbank.com for the status of the Debit Card. Log in to your NetBanking account Click on “Update contact details” on top of the page Click on “Update address” Click “Update” tab. You will be redirected to upload the self-attested scanned copy of the document. Update your address under "Address details" Select the document type that you wish to upload from the drop-down menu under "Address proof" Click "+" and select the document Click "upload" Type the code shown in the box Select "I/we confirm that we have read the Terms & conditions and that all details provided on the form are true & correct" Click on "Submit".

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 1075

refund my one assist mfee hdfc credit card fees 1933

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for pf

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no objection certificate, loan agreement no. 2031d67989561

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credit card

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membership fee debited twice on 2017

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one assist cancellation

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ecs debit return charges

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saving account

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regarding the gst amount deducted

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credit card renewal membering fee

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cancellation of one assist plan

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hdfc bank mandate for debit - frequency adho-rs 50000

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withdraw my policy

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payment not received back into my account from paytm

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fake emi offer

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collection agent abusing

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along with hdfc credit card hdfc insurance activated without notifying the customer

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current account blocked without intimation of re kyc

follow up on credit card payment

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address change in hdfc bank

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