HDFC Bank Complaints & Reviews

Dear hdfc bank,

My customer id 63560492; i had submitted rekyc through email on oct 30th 2017 to branch manager as there were no changes on my address.
I have been advised to submit online for faster completion, and i did the same on november 1st

Later when i called customer care, was able to get someone after 30 minutes and been told that they didn't received through online.

Followed-up on email and called branch manager as well, somehow the debit restrictions were removed and it helped my ecs cleared on nov 10th..

Now, again my account been restricted.

There is no way to verify the status of rekyc done or not in online.
There is no reference number when submitted through online.
This is like bank wants to know about the customer, but they hide even basic information and no courtesy.
I had uploaded yesterday (Dec 1st) again through online and no reference at all to track or no way to know the status.

As usual the customer service always says they are busy and have to wait forever, and even if we get they are not able to help due to the scope of their access.

Appreciate if you review and help in getting this sorted out sooner.
Also, please ensure to have transparency of this process.
Thank you
Jyotish kumar

Dear team,
I got salary account, [protected] with hdfc bank ltd since mar2015, resigned from employer and same has automatically migrated to regular savings account of mab 10k without any prior authentication of me and started to charge my account monthly 600rs almost 20k rs. Here started the problem and really frustrated with the hdfc bank services and process for account closure. Here am exploring the stages wise issues faced and still facing the problem for closure of the account.
My account got linked to dmat, personal loan, apy because of this unable to close the account and bank charges are growing like anything almost charged me 20k above ….
My struggle to close account
1. Dmat closure:
I left the organization nov16 and requested the dp (Account number :01695516 dpid:[protected] closure team to close the dmat account on nov16 its self to avoid annual charges from mail id [protected]@gmail.com the only mail id given to all my personal accounts, received the reply “mail has to be sent through registered mail id, after enquired bank updated wrong email id [protected]@gmail.com because of their operational error my account got pending for closure till the date. One fine day i went to the head office provided the request for email id updation and same has updated after regular follow ups and complaints. At last my email id updated and sent a mail to the closure team but replied annual charges are pending. Iam raising the questions below
Why i have to pay annual charges? Not used any of your services and additionally all of my time spending to send mails to your team? Wrong mail id updated at your end at time of account opening?
Reference:
2. Personal loan: 4288662
Requested to change si to other bank account where i am holding nil balance account previous employer given that without any annual charges same has updated after two months, now within two months instead of expedite the request hdfc bank started to levy charges for cheque bounces almost two months charges amount round off 2000/- how a normal person will pay these charges additionally all my credit history gone. Iam really hurry to close my hdfc account but these are the barriers stopping me to close the account don’t know how this private organizations regulated and who will save the layman from this exploitation.
Note
The below one is recent incident, very funny one and complained by me bank first debited the charges instead the loan emi amount,

I had a personal loan 4288662 and emi 7198/- due on this 07oct2017 due to request submitted to change debit instruction to other bank but chq presented under customer i'd 60246623 and showing hold balance of 7198/-, after knowing this same fund 7198/-transferred to hdfc and account balance showing as zero. On the same day informed the concern department the way how i explained to you. I thought that things are going smoothly but suddenly i received belows msg
For "inr 6, 490.00 dr to a/c no xx4452 towards 1210 overdue loan - 4288662 recovered val 12-oct-17. Clr bal inr 708.00.
Shocked and complaining to you what happened...
You first collect your loan amount due or imposing frivolous charges, what process you are following, we are not rich to cover all your npa, never fare at all.
3. Apy account:
When the central government giving the target to the contribution of apy the first bank supported to the govt is hdfc bank, now i am planning to close the account and need the funds back but no branch has clear answer and process simply customer care reply visit the branch, after visited no information regarding that.
Because of this my account accumulating charges monthly who will save me from hdfc bank ltd.
Since one year please check all mails from mail id [protected]@gmail.com to hdfc bank to all concern departments regarding this you get evidence of my writings, i can go for companies tribunal and claim for the inconvenience caused for the closure a salary account but our system is very slow to solve the cases that to against no 1 bank in india. Our pm supporting the privatization without proper regulatory system to monitor the exploitation.
Last hope left ombudsman, hoping the best to all my long standing problems.
My request is close my dmat account and apy account and waive off the personal loan charges then i never look back to hdfc bank …..

I submitted online form on 25th nov 2017 for fastag and paid rs. 300 (200 deposit and 100 topup)

Application num
Hfr013334

I uploaded adhaar, rc as well as passport and even got alert that upload is successful. I got email to print application, sign and upload. I did the same. But after that there is no response or update. The toll free num [protected] doesnt seem to work.

Why is hdfc so careless about these operations.

Kindly issue me the fastag or refund my money.

I am using a credit card since 3years. My total dues was Rs.28138.08, and I have paid the amount through net banking from a/c [protected] on 30-Oct-2017. My credit card is also link up with this a/c. This month I see due amount is Rs.846.13 where as I have paid all the due balances.

I transferred 15000 from my hdfc account to andhra bank account through imps. Amount is deducted from my hdfc account but not credited in to andhra bank account. I have sent 2 hours back still not credited.
Please solve the issue as soon as possible
And let me know the status.

Imps ref no:[protected]
Transaction reference no :[protected]

Hi,

On 2nd december, rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst 241117-mir[protected]". I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

Thanks,
Durga prasad

I have done tata sky dth recharge through payzapp on 30th october of 2000₹, at that time payzapp has 10% scan & pay offer maximum casback 200₹, minimum transaction of 100₹ but i haven’t received my cashback.
Here i have attached 5 snapshot in which 3 snapshot of regarding offer & 2 snapshot of my payment.
I have done payment through credit card which having last 4 digit num : 5107
My mobile num is [protected]
My email id is: hemal. [protected]@gmail.com

Hi,
I received a new hdfc credit card which i am not using. It's not been activated at all.
I am receiving a bill of rs. 4000 approximately without even making a single transaction.
It was a free card and there are no annual charges on this card.

There's some insurance policy allotted on this card which i didn't asked for. And has been assigned without my confirmation. I have called multiple times to hdfc credit card department but nobody listens. They provide this number which is out of service[protected].

Please help me, you can connect with me on [protected]

Regards
Satish

I have a current account with bank, pune fatimanagar branch, we travel a lot and today in up. While transferring to my own savings account it says declined due to kyc. The bank dint even send a mail nor sms nor call intimating kyc requirements. All they say is rbi did this not we. And i am stranded in an unknowing state without funds. And the bank is not at all helping in any way and says you have to personally come and visit home branch

Please note that since more than one month hdfc bank not giving service for my credit cards unable to pay online payment. I had already called several times to customer care no. [protected] but everytime i got reply that within 72 hrs complaint will be solved. I prefer do not use hdfc bank credit card if you are thinking to buy or applied for the same.

While giving credit card bank pepoples are calling serveral times but for service not satisfied zero...

I have to applied a bike loan on my internet banking pre-approved loan its my salary account and u have to reject my loan for showing a ric issue. Around past 1 month i have to received a passport for being a police verification same address and i have also using a hdfc credit card and also a icici and sbi card from same address. Please resolve this issue asap. I have applied some loans in personal loan and u have also cancelled for ric issue.
I have to complaints in every bank but resolution not given to me.

Number=[protected]
Loan account number=53090820.

I had try to withdraw rs: 10, 000 by using my hdfc atm card in an sbi atm counter - edavanakad on 1/12/2017 at 14:11:15 hrs. And i have not received any cash but the amount is deducted from my account. There is no proper way to communicate via phone through customer care. So, i here by requesting to return back my money as early as possible.

Account holder name-anas ek.
A/c. No : [protected]
Ifsc - hdfc 0000068
Branch - bharuch, gujarath
My mob is : [protected]

Dear team,

I am an employee of an private bank.
On 25th of oct, one of your employee sanjay lenka (Mob no - [protected]) along with sujit sahoo (Employee id - fin402) from finmart marketing came to my branch for sourcing credit card.

As per mr. Sanjay, on basis of visiting card and salary slip, i will be issued a credit card that will be zero fees for life time. There will be no joining fees, annual fees and renewal fees.

But sorry to say,
1. Card was processed after 25 days of submitting the documents that to after reminding and calling mr sanjay for 3 times.
2. On 29th nov, i received the card, which was a money-back card and after enquiring found that there will be fees of rs 500 for joining fees and rs 500+ get for renewal fees every year and to nullify the same i have to purchase for rs 50, 000.

Now, either cancel/surrender the card or change the card to zero fees for life time.

Being in hdfc one of best service industry, and this type of mis selling that too to another banker is unacceptable.

Please look into the matter and do the needful and materialise before the bill get generated.

Thanks,
Rakesh sahoo

My account is inactive as i have not used for 999 days my customer id is 789654 i have no idea of my account number as my net banking id and password i lost please issue a new customer id and account number and post it to my address please send a mail also i want to activate my mobile number as i changed it if you send me welcome kit to my address i will change in the branch

Hello sir,
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected].
I would also request you to please clear my name from cibil as the full payment was successfully closed in a single payment. My details are mentioned below.

Name:hasrat ahamad
Credit card number : [protected]
Pan #bbgpa3097r

Thanking you
Hasrat ahamad

My name is vinay kumar i have applied for pl in your bank. And your executive give a detail for personal loan 1.5% processing fee and intrest rate is 12.5% p. A and insurace is not compulsory. My laon amount is 150000 but 144926 rs only credit in my account 5074 rs deducted in loan amount. And your executive don't pick my call last one day and also any can't call me before disbursal. After that i was call to hdfc customer care and take the information about deducted amount they tell me 374 rs is gab intrest 2800 rs somthing is insurance and 1000 rs something is processing fee. And also they charge me 13 % intrest rate p. A.

Hdfc bank is reputed bank. This type of work go down your image in market. Your bank is trustable bank but first i see this type of case. Please resolve my complaint soon as soon.
Thank you
Regard s
Vinay kumar
My loan no is 53073036
My d. O. B is 05/11/1990
Mob no - [protected]

Dear hdfc,

I have my current account in hdfc bank, ajmer branch which has account no. [protected].

It has been blocked on 14 nov as the re kvc updation was due. I have submitted the same on 19 th nov, 2017 and till date no updation has been done by the bank and it has been 8 days now by the way bank told me it will get unblock next day now they are telling its not it in there hands. As i am account holders and propriter of the firm i am facing lots of problems. I just can not make debit or credit transaction of my hardly earned money.
I have to pay credit card bill on every 5 th of month and car loan on every 7 th of month. Which i will not be able to pay on time which hamper my credit scores.

And also i can not make bills of electricity and pay salary which is hampering my business badly.
You are requested to update my kvc and unblock my hdfc account as soon as possible or i dont have any other choice to open another account on some other bank.
Brisk reply will be appreciated.

With regards
Rakshit sharma
[protected]

Hi,
My name is shobana i ordered two products and i cancelled it. So amazon has refunded the amount for my account. I called the amazon customer care they told that the amount has been initiated by amazon. So i want to know whether the money has been credited to my account. Transcation ids are:796408 and 782912. Please check whether the amount has been credited into my account.. Thankyou!!

I had 2 account in this hdfc bank one current and the other savings which is still being used. But for thier brilliant and good service i want to end my current account. I have submitted my application with all thier (I say) demand but. With very good response they are still hanging me with a calm answere. It is in process. How could a good bank bank make people wait? And how long people will have tolerance of thier processing? And yes both my account is in liluah branch

Sir/madam,

I, yogesh palkar, a borrower of your bank for auto loan[protected], asked your collection manager mr. Bidve ([protected]), from pune to issue order to surrender my vehicle on my request, but the case is being pulled up since.

After several call, he asked me to pay 17, 000 inr to close the loan but after more clarification he said its 1, 15, 000 inr. The same was not in my possession i asked him to do the needful but he disconnected the call and i am unresolved with the situation.