HDFC Bank Complaints & Reviews

From
Arun Kumar Sharma,
430/2 Forest Lane,
Sainik Farms,
South Delhi-110068


Dear Sir,
We would like to inform you that I was approached by Madam Kiran Kumari (Ziya) and Poonam Suneja from HDFC Life Branch (Visiting Card copy enclosed) since 2014. They came to us last year and I told them that I would like to invest 5.00 Lac each for two consecutive years which is approximately...

Hi,

I applied for personal loan (Bt+top up) through sales person. As he discussed with me there will be processing fees (Rs. 999) only. But when i received disbursement advice, i surprised with charges they (Bank) applied to me. Details is as given below.

1. Credit ptotect premium paid to bank - rs. 5246
2. Franking charges paid to bank - rs 555
3. Gap interest booking - rs. 1690
4. Gap interest booking short received rs 1690
5. Proc essing fees from customer rs 1769
6. Short received (Initial money) rs. 7570
For the above concern when i called to customer care, representative ask to contact sales manager. But since morning till 8 pm. His phone is busy.

Can anyone help to where i can complaint for it. Or shall i go to consumer court for it as misguidence.

Thanks
Satish

I would like to inform you that i am holding hdfc credit card. I was not able to pay the installments for 2 months as internet ban was going on in kashmir i called customer services and stated them that i will not be able to pay the payment as internet is not working here they simply stated that you would have to pay 5000 after 2 month as minimum due they also promised me they will waive off my late payment charges after two months i made the payment of rs 5000 and when i called customer care i was shocked by their response that they do not waive any late payment charges after that i told them till the time i am not getting my late payment charges waived off i am not going to pay rest of the emi's. I also told them that time to block my card till the time we sort out this matterbut they did nothing. My total outstanding that time was 6300 and its showing rs 17267 i am ready to pay my original amount which i was supposed to pay as the amount was only 6300. They had charged around rs 10500 as late payment charges in span of 6 months. Now i want to know the legal procedure so that i can deal with this thing.

My email address: [protected]@rocketmail.com

I have applied for hdfc fastag online on november 6 2017 and completed its all online formalities made payment for tag and an initial recharge of rs.500/- also. Then i received their application form to be signed and upload back on their site and did the same too on the same day. Since i didnt get any response from hdfc fastag for a weeks time, i called to their provided customer care number for sales and service[protected] and they gave a reply like they have a server issue and so applications from nov 1st to nov 10th has not yet received at their office and guaranteed that they will get the same on next week and will process it out
But i didnt get any intimation through message or mail for the same. So i again tried to contact the customer care and replied that still mine is not dispatched so gave another two mobile number saying that these are the numbers of their executives in delhi and they will help me out ([protected], [protected]). But when i tried they didnt respond or will be call waiting. Its being almost a month now. I could have got the tag in a day or week if i have applied offline at tollgates or fastag centers. Its a worst service from hdfc in this regard and i hope i will get a solution for the same at the earliest

My name is kishore makhija with dp id 2453658, today i executed trade in derivative for bharti infratel order id [protected] as i wanted to close my trade i put an closing order id [protected] but after that i wanted to modify my order as position was in gud profit but was getting error as exch is down, i called the person who executes order he said he can't do anything as system is not working properly, i was not able to do anything was just reply as we are sorry sir, but now my trade is open and i am in loss, who will bear the loss, and they are charging more for their services and not providing the same also.

I have a hdfc regalia credit card in ending with 7412 and i have an issue going on since jan 2017. The bill for the month of jan 2017 which i got on 13/01/2017 had total dues of rs. 4, 567.56 and the due date for the same was 02/02/2017. Due to some personal hardship i could not pay the dues in time and it was delayed by a week. I made the payment on 09/02/2017. I was expecting some interest to be levied in the next bill and i was ready to pay it. But when i received the next month's bill it showed total finance charges and interest of rs. 3, 778.92 which is around 83% of total due rs. 4, 567.56.

Immediately after seeing this i contacted the hdfc credit card customer card through email and told them to look into this and send me the details calculation of charges as i was not satisfied by the charges.

I asked for such details for around 2 months continuously but i never the details i asked for. I always got a reply that the interest and mark up fee has been charged at certain percentage and this is not in isolation of my card account only.

I even called the customer care for helping me provide the details but they also did not gave me any such details.

Then in october i got a call from the collection department of hdfc credit card saying that you have not paid the outstanding please clear it, i explained them the whole case, name of the lady is ms. Deepika. She told me that higher amount of charges are because i made a payment of rs 50, 000 on 15/01/2017 immediately after my jan bill got generated and since i missed the deadline interest has been charged at total outstanding amount and not just on 4567.56 which is totally [censored].

The payment that got late was rs. 4567.56 and the interest has been charged some other amount for which the bill is even not generated. After that i have been getting many phone calls from hdfc credit card for the payment and every time i have to explain them the whole case and nothing happens.

Once i told the executive to put a waiver request which also got rejected and my card is now blocked.

Through this complaint i want to inform hdfc that i am ready to pay the late charges for 4567.56 which is genuine but not on any other amount and even not the accumulated interest which has been getting calculated every month.

Request you to resolve the matter on urgent basis since i dont want my card to remain block.

Have applied for hdfc fastag. The reference no is hfr013613. Have uploaded all required documents and made a payment of rs. 300/- also. The signed application form has also been uploaded in the link provided via email.
The toll free no provided in the website is not working. What is the procedure to check the status and how does this function. Will hdfc be delivering the tag to our address?

Reference my proposal to hdfc ergo lh[protected] on 25 nov 2017.
The company help-center misguided me saying that even though my age is 69, company will accept my heath insurance proposal on basis of medical check up. I paid rs 13090 premium on 25 nov. Then they sent me mail that my proposal is rejected due to pre disease history. This needed to have been told to me before. Company is non transparent and fraudulant as their only aim is to collect premium and keep with them for long time. I requested company for immediate refund but they have not refunded. Please fine the company if required and other action be also thaken as company misleads public with wrong motives.

Hello,

Today afternoon at 1.27pm i tired to withdraw my balance amount 2400/- from my balance 2450/- from location (Airoli) capgemini yosemite location.
But not sure how i didn't got any amount from that atm but instead got message on my cell no [protected] mentioning 2400/- been deducted & balance is 51/-. Kindly get this validated asap as i need it on urgent basis.
Appreciate your immediate action on same.

I need an email id to write complaint against collection department of credit card and loan.
I have been facing lot of harassment by collection team of hdfc bank.

They have been contentiously harassing over the calls and threatening me.

Need an urgent help to lodge a complaint against them.

Have been talking to multiple officers from collection but all are different every time and its difficult for me to manage and talk to all diff executives talking to me.

Please help with relevant email id and mobile number for collection's senior of credit card and personal loan

Regards,
Your's faithfully
Bank's customer

Dear hdfc team,

Greetings!

I, trapti varshney, am the proprietor of "rm global consulting". I have my current account with hdfc bank since 2014 in faridabad, sector-16 branch. My account is blocked without any information. I have called in branch, i came to know that it is blocked due to non verification of kyc while the which i have getting is 31st of december, 2017.

I would request you to unblock my account otherwish i dont have any option rather than closing this account asap as i am unable to visit branch as i am out of station. I will go to other bank.

So look into this matter and reply asap.

I purchased honda activa (Honda showroom vadodara, nizampura). The finance guy "nikunj" he told me the scheme of
Down payment = 11500
And emi of = 2890 * 18 months

After all the paper work and all the payments. On the 4th day after getting my activa he said "the emi would be 3390"

I dont how they are working there as a financial person and the way he talked
"return the vehicle now or pay the 3390 emi".

How can i trust that hdfc is secure???

A company took 6005 rs from my account n later i came to know that it was a fraud. According to rbi guidelines if the customer reports such fraud to the bank, within 3 days, then it's the duty of the bank to refund that much money to customer's account. I reported imimmediately, still after made to wait for 16 days, it's been 1 month, no response. Rude call centre operators.

So after some more small incidents i m now deciding to leave this bank and open an account in axis bank. I heard a lot about hdfc so i had to choose it even when i wanted to open in axis. Guess what. I was right.

Hdfc u r no more than a fraud.

Dear sir / madam

1. I m swarnjit singh and been associated with you for last two years. I opened my nri account no [protected] with your saket, delhi branch, which i converted into normal account on returning back to mother india in oct 2017. It was smooth going till 15 nov 2017 when i got messages and mails of rs 708/ and again rs 708/- (Twice) being deducted as amb chrg incl gst for sep & oct 2017 respectively.

2. I have very low balances in the past also but was neither been charged nor been informed for the same. And to my surprise your bank informed me after deducting the amount which i look as charges as other options left with you to surprise your customers.

3. I am highly dissapointed with this kind of deductions without any prior notice to customers, which force me to write such complaint and at the same time request you to refund the amount.

4. At the same time, i will also be approaching to the concerned rbi authorities to look into this matter, otherwise the only option left to me to close this account asap.

5. Looking forward for your postive response.

Regards
Swarnjit

Hi sir/ma'am,

I have the loan on my credit card starting [protected]. I am getting life threatening calls from hdfc card agents claiming they are from hdfc. They have issued me an settlement letter and saying that you have to pay the emi at any cost. I am going through the financial crisis and i am the respectable customer of hdfc bank since 2011. They are mentally harassing me and using abusive language and coming to my office and ruining my good will. That is not at all acceptable. These are the names of members ashok chaudhary, sandeep rana, naresh saini and some others from hdfc. These guys are literally spoiling the office decorum. They don't have manners at all. I am going through hypertension with their behavior. I am just asking for some time and i will pay the amount.

According to rbi guidelines they cant do these things. Please find below the same.

Rbi rules:
(Iii) fair practices in debt collection

(A) in the matter of recovery of dues, banks / nbfcs may ensure that they, as also their agents, adhere to the extant instructions on fair practice code for lenders (Circular dbod. Leg. No. Bc. 104 /09.07.007 / 2002–03 dated may 5, 2003) as also iba’s code for collection of dues and repossession of security.in case banks / nbfcs have their own code for collection of dues it should, at the minimum, incorporate all the terms of iba's code.

(B) in particular, in regard to appointment of third party agencies for debt collection, it is essential that such agents refrain from action that could damage the integrity and reputation of the bank / nbfc and that they observe strict customer confidentiality. All letters issued by recovery agents must contain the name and address of a responsible senior officer of the card issuing bank whom the customer can contact at his location.

(C) banks / nbfcs / their agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the credit card holders’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations.

Please take appropriate action on this and call me on [protected].

Dear sir & medam
My hdfc bank credit card app ref no [protected]
I applyied credit card. It already dispatched but address on the envelope was wrong so the courier was taken back so kindly modify my address and keep a mail to courier (Bluedart in hubsiguda) so that i can get my credit card back to given below adress. (Status c'nee shifted from the given address)
Regards
H no9-21/3//11
Boduppal
Ashoknagar
Rangareddy
Pin code 500092

Today i tried to debit some amount from hdfc atm located in telibagh lucknow-226002 near my place. Firstly i tried to debit 1000 rupees, but it showed unable to process then i again tried to debit 2000 rupees in this thought that 500 rupee note might not be available. After transaction, amount was not dispensed from atm. I stood there for 15minutes but nothing happened neither any guard was present there. Please revert back my amount as soon as possible.

Hi all, i had a hdfc salary account from[protected] in madhapur hyd however in 2012 i moved to bangalore for studies. I had approaced the bank and asked them what needs to done and they had informed me to nothing. I also had 10, 000 rs in my fixed deposit.in 2015 i went back to hdfc thinking i can use the money i had put in fixed deposit only to realise all the money in my fixed deposit has been taken by the bank stating that i had kept the minimum balance. Now in 2017 when i tried applying a loan i realized my cibil score is low, and i had never used my credit card and had completely forgotten abt it since it was valid only till 2013 and now i am not getting any help in closing the account, i am even willing to pay the outstanding amount of 2000rs to close the account even though i need not since i never used it and the validity is only till 2013, but none of them at the bank know what to do. Such losers for 2000 rs my loan itself is not processed. Private banks are big cheaters.

Your bank is daily disturbing me by calling for loan etc from various numbers. This is continuing from last one year.

When it will stop? Otherwise i have take serious action against your bank.
Either it is for loan requirement.
Or credit card

Why you are targeting citizens like us.?

From where you buy our mobile numbers?

You are violating our peace of mind.

You are adopting aggressive marketing policies.

I hate you and your bank because of this.

My mobile no is [protected]

Name. C. S. Bhat

Address : bibwewadi
City : pune

My current account at hdfc bank #[protected] has been blocked becuase of rekvc updation and i have submitted all required documents but still after 8 days account has not been unblocked all my transactions are stacked up as this is business account. We are facing lots of problem as bank is not giving us definite date when account can be unblocked. I am unable to pay my credit card payments and loan payments if bank puts paneltiesand interested over late payments we will notbgoin to pay as this is not our fault. I hope you understand and quickly unblock the account.