HDFC Bank Complaints & Reviews

I am vijay lakshmi with credit card no: [protected].

I have blocked my card in the month of september 2017 but was levied charges of rs.1800/- towards akhila motors dated 12.04.2017 in the october month, and finance charges on that. The mentioned transaction was not done by me and you put all faulty transactions and expect us to pay for that.

I tried contacting your customer care[protected]/[protected] to complain on this but when i type last 4 digit number of the credit card, it says sorry invalid number.

I would request to reverse rs.1800 and finance charges on that to make payment for the balance amount.

Regards.
Vijay lakshmi
[protected]

My name is sagar narkhede, i have been charged rs.1899 on my hdfc credit card on 19/10/2017 without my permission. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account without my permission.
So request you to please cancel this activation against my credit card, and refund my money also.

Credit card : hdfc - ending with 0761
Contact no: [protected]
Amount charged : rs.1899

My account number [protected].
Name-jagdish.
I no able to generate my password for mobile app & I no remember my password.
I call Cus care many time but call does not connect Cus care ([protected])
Please tell me my password
Thanku

Sir/madam

Customer id : 33035295
A/c no : [protected]

I here by request you to close my salary a/c as i could not proceed further.
I have requested already so many time via phone but no one is closed my account & my account shows there is a negative balance of inr 4200/-.

I am telling you again its a salary account, i am no longer using this account.

Please do the needful, as i don't want any negative impact on my credit history.

Thanks.

Dear sir

I am in cambodia for running half marathon. My card number 4854 xxxx xxxx 9971. There was an unauthorised transaction forcefully o[censored]sd-216. The beer cans were purchased out of it. I don't want refunds on that but felt sorry about the behaviour.
My passport number is j6734537. Now, the problem is that card has got blocked. Please do help me to get my card working. At the same time please enhance my card limit according to international currency. I assure you of no more illegal transactions on my card as i will be more careful about it.

Thanks and regards.

Mukesh kumar.

123 calls in a single day for non-payment of one month credit card dues.
And that too i had to keep the phone switched off due to their harassment.

Ridiculous.

Their so called collection agents are thugs.

I want a written apology for this kind of harassment. And will this ever stop?

Check out the images attached.

Hdfc bank ram chowk, surat. Assistant manager said me hdfc give you life time free credit card. She apply online. After come credit card one assist charge debit on card rs.1200. Which is not applyed by me. So i told and complain and stop credit card on 5/5/17 and closed hdfc saving a/c also. After that credit card issue statement for paid rs390 torrent bill on 15/5/17. And send me bill after 1 month with charge. No call from hdfc credit cards department or no any contact no for call toll free no. Has not connect b'cos credit card is close. How can i pay bill? Now amount is rs 2600. This hdfc mistake & misguide me. How they pay amount after close credit card? Inspite of i am ready to pay rs.390 but how? Now they send statement rs.2600. This is not fare. Please

Hi team, i tried to reach hdfc credit card department for some credit card transactions which took me almost 20 mins to connect, and once i got connected the executive asked me to validate my credentials which i did, after having the conversation for 3 mins during which he was not able to give me correct information and kept me on hold for 5 mins and after that he was asking me one more time to validate all my credentials for which i told him that i have already validated my credentials why he was asking all over again to which he said "server is not accepting it" and i asked what the server is not accepting, he was continously kept on telling the same answer. And when i asked him to transfer the call his manager, he kept on hold for 30 seconds and disconnected the call without my permission.

Last month i made a payment one day after my due date (Which actually i forgot) and asked the hdfc team to revert it if possible to which they have reverted. But in this month bill, i see igst is applied against late fee (Which was reverted). When there is no late fee how can igst be applied to it?

Reference : [protected]w1
Applied for the card on[protected].
They said ' 7 days for verification and within after that within 3 days you'll get your card'

I follow up after 10 days and it shows no status. Yogesh the rep calls me and says i need to submit a declaration form for address verification and all else is approved.

I got a message on 27th saying - ' your application has been processed. Check in 2 days'. Today i check and it still shows the same old message.

Like it's been over 18 days now. Hdfc definitely doesn't know how a thing about 'customer satisfaction'.

I'm still waiting. Lol

I got an email in august this year to update my kyc details for my nre/nro account at hdfc.

- i emailed the necessary documents via email to [protected]@hdfcbank.com but the email keeps bouncing (Since their email servers don't accept any kind of attachments!?!!!).

- my parents went to my hdfc local branch to submit the documents, that i shipped to them, in person to the bank officials. They refused to take the documents and suggested i should upload the files online via internet banking

- i have uploaded the kyc form and my documents on my net banking on oct 31st.

- i have also tried to email everything to [protected]@hdfcbank.com a couple of times now (As. Zip and other file formats). I have received no confirmation of receipt

- i have called on the so called usa 24x7 customer care number[protected] and no one picks up even after 40mins on the call! (P. S.: i'm still on the call while typing up this complaint)

- my home loan payment bounced yesterday because hdfc decided to freeze my account. This is highly inconvenient, and frustrating since i have been trying to do everything in my capacity to send those documents in (Atleast the online upload should have been enough, and that was a month ago!)

I would like hdfc to contact me, to resolve this matter asap and get my accounts unlocked at the earliest.

Hdfcsl=[protected] policy no. 13071211.
4 messages
_
[protected]@hdfclife.com 2 june 2017 at 15:07
To: mohanty. [protected]@gmail.com

Ref. Policy no.13071211.
Mr. Tushar kumar mohanty
This is with reference to your policy, the present status of the aforesaid policy is lapsed, due to non payment of premium. We request you to settle the policy by paying settlement amount of inr. 70, 000\-
Policy premium
Inr 35, 000.00
Total amount deposit
Inr 35, 000.00
Total outstanding settlement amount
Inr 70, 000.00
Service tax/educ cess
Nil
Revival fee
Nil
Service tax/educ cess
Nil
Interest/fund amount
Nil
Total amount due
Inr 70, 000.00
Fund value
Inr. 99, 987.00
Maturity value
Inr 1, 69, 987.00
Maturity : after 180 days company will refund complete fund value.
The above maturity value is income tax free under section 10 (10d) of income tax.
Payment has to pay directly into policy fund.
Policy funds :
Isb care
Sl care
Crest care
Stf care
Dear sir/madam
I have paid the amount as per the above advice and now, i am getting the message that policy is lapsed.
Not yet refunded as per the agreed amount.
Asking gst to be deposited first an amount of 45 000 for settling the amount.
Not responding to my phone call to this number [protected] in delhi office.
Relationship manager (Ms. Nandini sharma [protected]) not responding to my call.
Not responding to my mail to [protected]@hdfclife.com for last three months

Dr. T. K. Mohanty
[protected]

On 30 nov, i used my debit card to check balance. After entering the pin and choosing bal enquiry from the menu, nothing happened and a message was displayed that the card was retained. I had entered the right pin.
What could be the reason. This has caused.

I am currently out of india if bank can respond the same i would be highly greatful.

I have emailed you in [protected]@hdfcbank.com

Please respond asap.

I have applied for hdfc fastag. The reference no is hfr013883. Have uploaded all required documents and made a payment of rs. 300/- also. The signed application form has also been uploaded in the link provided via email.
The toll free no provided in the website is not working. I need to konw the status of my application. Will hdfc be deliver the tag to our address or is it is fake?

Sir,
Actually when i lost my debit card then i apply for a new debit card but after getting my old lost card then i denied to take a new debit card from the hdfc bank executive after some days bank automatically deactivate my old debit card. So i want my old debit card to be activated again plz help me out hdfc bank...
Plz sort out my issue as early as possible.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2227 without my concern on date:19/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Name :- dipti jain
Mobile no. :- [protected]
Credit card number ending :- 2227

I have a salary account created 5years ago by my first company and i have not been using it for more than 2 years.
I was shocked to see the negative balance -9k in my account charging every month in the name of charges.
As per rbi rules they are not supposed to charge any make it negative balance account just by imposing charges.
Unable to connect hdfc customer care either
How can i get my charges waived off and close the account?

I have account [protected] in ludhiana sunder nagar branch since 2009. As i was not using this account anymore, i requested my hometown branch to close this account. They asked me to fill a form so that they can send the same to ludhiana branch and can get my account closed. I had given that filled form to them around 2 months back. Besides, they asked me to withdraw the amount currently there in account so that account can be closed. I did the same and zero balance was left in this account. But my account did not get closed even after 2 months of request. Moreover, on 27th oct, rs 3220 was credited to my account by income tax deptt. As it refund for last year. But i didn't get any notification for that. I got notification on 15 nov that rs 1062 has been deducted from your account in two transactions of rs 708 ref. No. Mir[protected] and rs 354 ref. No. Mir[protected] for not maintaining minimum balance in account. I was really shocked and angry to see that hdfc has not closed my account, and still deducting my money on baseless charges. Please refund me this amount of rs 1062 at the earliest.

Thanks,
Gaganpreet singh gujral
[protected]

On aug'17 i got the call from hdfc executive for insta loan rs.18, 000/- but during sanction these amount they are not fully information provided to me and blocked these amount (18, 000/-) in my credit card. When i have escalate the matter to higher level to bank executive they are not providing proper response, and month on month they are charge penalty to me and my phone emis failed. I need your help & support as soon as possible.

Thanks & regards
Sunil gupta
[protected]

Dear team,
I have made payment of 1000 rs towards hdfc credit card no. [protected] from hdfc account no. [protected] on 18th oct 2017. But the payment didnt got credited and now my card is blocked and late fee, gst and igst charges are also incurred on credit card

Though i am honest and punctual customer for making payment, i am facing problem from your side.
I want complete reimbursement of 1000 rs + late fee + gst +igst charges.

Kindly help me getting the money credited, late fee redressal and credit card activation asap.

I have also raised complain with ref no. : mumc[protected]

Hi,
This is raviteja chitluri. An amount of 1000 & 1500 deducted from my hdfc account with out my knowledge on 13/11/17 & 14/11/17 respectively. I had already raised the complaints for both the issues. The following are the complaint numbers :

Mump[protected] for 1500 rs/- &
1446086 for 1000 rs/-

Can you please check these complaints and let me know my refund status.

Thanks,
Raviteja