HDFC Bank Complaints & Reviews

Sir/madam

Customer id : 33035295
A/c no : [protected]

I here by request you to close my salary a/c as i could not proceed further.
I have requested already so many time via phone but no one is closed my account & my account shows there is a negative balance of inr 4200/-.

I am telling you again its a salary account, i am no longer using this account.

Please do the needful, as i don't want any negative impact on my credit history.

Thanks.

Dear sir

I am in cambodia for running half marathon. My card number 4854 xxxx xxxx 9971. There was an unauthorised transaction forcefully o[censored]sd-216. The beer cans were purchased out of it. I don't want refunds on that but felt sorry about the behaviour.
My passport number is j6734537. Now, the problem is that card has got blocked. Please do help me to get my card working. At the same time please enhance my card limit according to international currency. I assure you of no more illegal transactions on my card as i will be more careful about it.

Thanks and regards.

Mukesh kumar.

123 calls in a single day for non-payment of one month credit card dues.
And that too i had to keep the phone switched off due to their harassment.

Ridiculous.

Their so called collection agents are thugs.

I want a written apology for this kind of harassment. And will this ever stop?

Check out the images attached.

Hdfc bank ram chowk, surat. Assistant manager said me hdfc give you life time free credit card. She apply online. After come credit card one assist charge debit on card rs.1200. Which is not applyed by me. So i told and complain and stop credit card on 5/5/17 and closed hdfc saving a/c also. After that credit card issue statement for paid rs390 torrent bill on 15/5/17. And send me bill after 1 month with charge. No call from hdfc credit cards department or no any contact no for call toll free no. Has not connect b'cos credit card is close. How can i pay bill? Now amount is rs 2600. This hdfc mistake & misguide me. How they pay amount after close credit card? Inspite of i am ready to pay rs.390 but how? Now they send statement rs.2600. This is not fare. Please

Hi team, i tried to reach hdfc credit card department for some credit card transactions which took me almost 20 mins to connect, and once i got connected the executive asked me to validate my credentials which i did, after having the conversation for 3 mins during which he was not able to give me correct information and kept me on hold for 5 mins and after that he was asking me one more time to validate all my credentials for which i told him that i have already validated my credentials why he was asking all over again to which he said "server is not accepting it" and i asked what the server is not accepting, he was continously kept on telling the same answer. And when i asked him to transfer the call his manager, he kept on hold for 30 seconds and disconnected the call without my permission.

Last month i made a payment one day after my due date (Which actually i forgot) and asked the hdfc team to revert it if possible to which they have reverted. But in this month bill, i see igst is applied against late fee (Which was reverted). When there is no late fee how can igst be applied to it?

Reference : [protected]w1
Applied for the card on[protected].
They said ' 7 days for verification and within after that within 3 days you'll get your card'

I follow up after 10 days and it shows no status. Yogesh the rep calls me and says i need to submit a declaration form for address verification and all else is approved.

I got a message on 27th saying - ' your application has been processed. Check in 2 days'. Today i check and it still shows the same old message.

Like it's been over 18 days now. Hdfc definitely doesn't know how a thing about 'customer satisfaction'.

I'm still waiting. Lol

I got an email in august this year to update my kyc details for my nre/nro account at hdfc.

- i emailed the necessary documents via email to [protected]@hdfcbank.com but the email keeps bouncing (Since their email servers don't accept any kind of attachments!?!!!).

- my parents went to my hdfc local branch to submit the documents, that i shipped to them, in person to the bank officials. They refused to take the documents and suggested i should upload the files online via internet banking

- i have uploaded the kyc form and my documents on my net banking on oct 31st.

- i have also tried to email everything to [protected]@hdfcbank.com a couple of times now (As. Zip and other file formats). I have received no confirmation of receipt

- i have called on the so called usa 24x7 customer care number[protected] and no one picks up even after 40mins on the call! (P. S.: i'm still on the call while typing up this complaint)

- my home loan payment bounced yesterday because hdfc decided to freeze my account. This is highly inconvenient, and frustrating since i have been trying to do everything in my capacity to send those documents in (Atleast the online upload should have been enough, and that was a month ago!)

I would like hdfc to contact me, to resolve this matter asap and get my accounts unlocked at the earliest.

Hdfcsl=[protected] policy no. 13071211.
4 messages
_
[protected]@hdfclife.com 2 june 2017 at 15:07
To: mohanty. [protected]@gmail.com

Ref. Policy no.13071211.
Mr. Tushar kumar mohanty
This is with reference to your policy, the present status of the aforesaid policy is lapsed, due to non payment of premium. We request you to settle the policy by paying settlement amount of inr. 70, 000\-
Policy premium
Inr 35, 000.00
Total amount deposit
Inr 35, 000.00
Total outstanding settlement amount
Inr 70, 000.00
Service tax/educ cess
Nil
Revival fee
Nil
Service tax/educ cess
Nil
Interest/fund amount
Nil
Total amount due
Inr 70, 000.00
Fund value
Inr. 99, 987.00
Maturity value
Inr 1, 69, 987.00
Maturity : after 180 days company will refund complete fund value.
The above maturity value is income tax free under section 10 (10d) of income tax.
Payment has to pay directly into policy fund.
Policy funds :
Isb care
Sl care
Crest care
Stf care
Dear sir/madam
I have paid the amount as per the above advice and now, i am getting the message that policy is lapsed.
Not yet refunded as per the agreed amount.
Asking gst to be deposited first an amount of 45 000 for settling the amount.
Not responding to my phone call to this number [protected] in delhi office.
Relationship manager (Ms. Nandini sharma [protected]) not responding to my call.
Not responding to my mail to [protected]@hdfclife.com for last three months

Dr. T. K. Mohanty
[protected]

On 30 nov, i used my debit card to check balance. After entering the pin and choosing bal enquiry from the menu, nothing happened and a message was displayed that the card was retained. I had entered the right pin.
What could be the reason. This has caused.

I am currently out of india if bank can respond the same i would be highly greatful.

I have emailed you in [protected]@hdfcbank.com

Please respond asap.

I have applied for hdfc fastag. The reference no is hfr013883. Have uploaded all required documents and made a payment of rs. 300/- also. The signed application form has also been uploaded in the link provided via email.
The toll free no provided in the website is not working. I need to konw the status of my application. Will hdfc be deliver the tag to our address or is it is fake?

Sir,
Actually when i lost my debit card then i apply for a new debit card but after getting my old lost card then i denied to take a new debit card from the hdfc bank executive after some days bank automatically deactivate my old debit card. So i want my old debit card to be activated again plz help me out hdfc bank...
Plz sort out my issue as early as possible.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2227 without my concern on date:19/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Name :- dipti jain
Mobile no. :- [protected]
Credit card number ending :- 2227

I have a salary account created 5years ago by my first company and i have not been using it for more than 2 years.
I was shocked to see the negative balance -9k in my account charging every month in the name of charges.
As per rbi rules they are not supposed to charge any make it negative balance account just by imposing charges.
Unable to connect hdfc customer care either
How can i get my charges waived off and close the account?

I have account [protected] in ludhiana sunder nagar branch since 2009. As i was not using this account anymore, i requested my hometown branch to close this account. They asked me to fill a form so that they can send the same to ludhiana branch and can get my account closed. I had given that filled form to them around 2 months back. Besides, they asked me to withdraw the amount currently there in account so that account can be closed. I did the same and zero balance was left in this account. But my account did not get closed even after 2 months of request. Moreover, on 27th oct, rs 3220 was credited to my account by income tax deptt. As it refund for last year. But i didn't get any notification for that. I got notification on 15 nov that rs 1062 has been deducted from your account in two transactions of rs 708 ref. No. Mir[protected] and rs 354 ref. No. Mir[protected] for not maintaining minimum balance in account. I was really shocked and angry to see that hdfc has not closed my account, and still deducting my money on baseless charges. Please refund me this amount of rs 1062 at the earliest.

Thanks,
Gaganpreet singh gujral
[protected]

On aug'17 i got the call from hdfc executive for insta loan rs.18, 000/- but during sanction these amount they are not fully information provided to me and blocked these amount (18, 000/-) in my credit card. When i have escalate the matter to higher level to bank executive they are not providing proper response, and month on month they are charge penalty to me and my phone emis failed. I need your help & support as soon as possible.

Thanks & regards
Sunil gupta
[protected]

Dear team,
I have made payment of 1000 rs towards hdfc credit card no. [protected] from hdfc account no. [protected] on 18th oct 2017. But the payment didnt got credited and now my card is blocked and late fee, gst and igst charges are also incurred on credit card

Though i am honest and punctual customer for making payment, i am facing problem from your side.
I want complete reimbursement of 1000 rs + late fee + gst +igst charges.

Kindly help me getting the money credited, late fee redressal and credit card activation asap.

I have also raised complain with ref no. : mumc[protected]

Hi,
This is raviteja chitluri. An amount of 1000 & 1500 deducted from my hdfc account with out my knowledge on 13/11/17 & 14/11/17 respectively. I had already raised the complaints for both the issues. The following are the complaint numbers :

Mump[protected] for 1500 rs/- &
1446086 for 1000 rs/-

Can you please check these complaints and let me know my refund status.

Thanks,
Raviteja

Dear sir,
I wish to complain about call received by me from the so called termination department of hdfc life insurance.
The person introduced himself as rajeev saxena, relationship manager (Mob no. [protected]).
The person told me that i had taken a policy in the year 2010 and paid a premium of rs.30, 000/- towards the same. I was also given the policy number 10085328 dated 23 march, 2010 and was told that since i had paid the premium for only 1 year, my policy had gone to their department for termination. The amount with interest of the policy as on date is rs. 63, 000/-
I was told that if i take another policy (Hdfc life classic assure plus) by paying rs. 60000/-. My terminated policy would be merged with the new policy. After i receive the policy documents, i would just need to call him for the cancellation of my new policy and i would get rs. 1, 23, 000/- within 90 days.
I was told that the cheque of rs. 60, 000/- would be in the name of hdfc standard life insurance company ltd. Since the call was supposed to be from hdfc life and cheque was also in the name of hdfc, i didn't have a doubt.
The person arranged a call from another hdfc office. The person explained the entire policy details who then arranged to send a representative to my house to pick up the documents and collect the cheque of rs. 60, 000/-.
I was told that by rajeev saxena that when i receive a verification call from hdfc office, i should not mention about my earlier policy as according to the company rules, linking of earlier policy with new policy is not allowed. The authorization for linking earlier policy rests only with the termination department.
I correlated this statement with my experience of mobile operators where certain authoriztion rests only with the retention department. So, i complied with the instructions given to me.
Rajeev saxena told me that after receiving my insurance policy kit, i must inform him to cancel my policy; in that case, i would be paid rs. 1, 23, 000/- within 90 days. I again complied with what was told to me. As i had physically received my policy kit, there was no question of any doubt.
The details of my new policy are policy no. 18951363, client id: 24212753, plan: hdfc life classic assure plus
Thereafter, i had been following up with rajeev saxena but every time he told me that processing is getting delayed and i would surely receive the money. Last when i spoke to him, he told me that the cheque of rs. 1, 23, 000/- is ready and it would soon be despatched to me. Since, then no body picks up the phone and i also never not got any respose to my messages.
Two days back, i received a call from mobile no. [protected]. The person introduced himself as mohit bhardwaj from hdfc claim settlement department of your chennai office. He told me that my cheque of rs. 1, 23, 000/- is ready since long and asked me that why i didn't collect it.
When i told him that i had no confirmation of it from your end and further it is hdfc which had to send it to me, to my surprise, he told me that i need to pay third party verification fee of rs. 18, 450 to obtain noc and this amount would be refunded to me within 15 days. He told me that he would help me to obtain noc for which hdfc has a tie up with max company and that i would receive mail from the company for the payment.
As, i was suspicious of such strange terms, i requested him to send me a mail for the procedure (As explaind by him) which he has sent me. I also requested him to send me the photograph of the cheque of rs. 1, 23, 000/- which he initially refused saying that he was not authorized to do that but later sent the same through his personal mail id.
I request you to investigate the matter and let me know the facts and your report of the entire episode.
I am separately forwarding you the following three mails received by me.

Mail 1
Hdfc bank
Nov 28 (2 days ago)
To me

Dear pardeep,
Your total fund is rs-1, 23, 000/- you have to pay a processing fee 12% for releasing this amount;
This is your third party verification fee of 18, 450;
Note;- (Objection certification fee refundable after 15 days)
Required document for third party verification;
Pan card,
Aadhar card,
Color photo,
Amount-, 18450 ref./utr no.

Thanks —
With warm regards
Hdfc bank

Mail 2
Mohit bhardwajhdfc
3:10 pm (19 hours ago)
To me

Dear sir,

Pfa...
Inline image 1
Regards,
Mohit bhardwaj

Mail 3

Max seauro
Attachments3:50 pm (18 hours ago)
To me

Dear sir,
Pfa...,,
Thanks —
Warm regards,
Maxx seauruo

I again request you to investigate the matter expeditiously.
Pradeep agarwal
Mob [protected]

I have applied for Address change, IPIN, New Debit card at nearest HDFC branch. I got my IPIN and change of Address by BlueDart courier services. But, I didn't get Debit card till now. When i went to nearest branch, they asked me to check at Courier services. Please, kindly go through it and help me out.

My name is sukesh marla and i hold current account in hdfc with name train it - my customer id is 58346125 with personal customer id of 58346126.

I also hold a saving account with customer id 34683218

I have several mutual funds, rds associated with hdfc too.

Recently i had a very bad experience with hdfc. I used to receive several notifications about re-kyc. I ignored them and i consider it as...