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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1072

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T
tamarendra
from Ramapuram, Andhra Pradesh
Dec 1, 2017
Resolved
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Address: 500017

My account is inactive as i have not used for 999 days my customer id is 789654 i have no idea of my account number as my net banking id and password i lost please issue a new customer id and account number and post it to my address please send a mail also i want to activate my mobile number as i changed it if you send me welcome kit to my address i will change in the branch
Jan 2, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2017
HDFC Bank Customer Care's response
Dear Customer,

We note that your account number: 0055******2663 is active and regular. However, we express our inability to process your request basis your request on Social Media / email. Kindly visit our nearest branch along with valid and original ID proofs and submit your requests. Kindly visit the following URL to access information for the complete address details of our Branches: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

-Manoj
HDFC Bank Customer Assistance
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    H
    Hasrat Rao
    Dec 1, 2017
    Resolved
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    Resolved

    Hello sir,
    Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected].
    I would also request you to please clear my name from cibil as the full payment was successfully closed in a single payment. My details are mentioned below.

    Name:hasrat ahamad
    Credit card number : [protected]
    Pan #bbgpa3097r

    Thanking you
    Hasrat ahamad
    Jan 16, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 04, 2017
    HDFC Bank Customer Care's response
    Dear Mr.Ahamad,

    we note that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account and latest contact number. 4.Email address as updated in the card account. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

    -Bejoy
    HDFC Bank Customer Assistance
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      V
      Vinay1605
      from Akhnur, Jammu and Kashmir
      Dec 1, 2017
      Resolved
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      Address: 110095

      My name is vinay kumar i have applied for pl in your bank. And your executive give a detail for personal loan 1.5% processing fee and intrest rate is 12.5% p. A and insurace is not compulsory. My laon amount is 150000 but 144926 rs only credit in my account 5074 rs deducted in loan amount. And your executive don't pick my call last one day and also any can't call me before disbursal. After that i was call to hdfc customer care and take the information about deducted amount they tell me 374 rs is gab intrest 2800 rs somthing is insurance and 1000 rs something is processing fee. And also they charge me 13 % intrest rate p. A.

      Hdfc bank is reputed bank. This type of work go down your image in market. Your bank is trustable bank but first i see this type of case. Please resolve my complaint soon as soon.
      Thank you
      Regard s
      Vinay kumar
      My loan no is 53073036
      My d. O. B is 05/11/1990
      Mob no - [protected]
      Jan 4, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 04, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      Please write to [protected]@hdfcbank.com with the correct Loan Account number, contact number, Loan Amount, city that you belong to and the executive details whom you have attempted to call.

      -Bejoy
      HDFC Bank Customer Assistance
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        R
        Rakshit Sharma09
        from Pathankot, Punjab
        Dec 1, 2017
        Resolved
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        Resolved

        Address: Ajmer, Rajasthan, 305001

        Dear hdfc,

        I have my current account in hdfc bank, ajmer branch which has account no. [protected].

        It has been blocked on 14 nov as the re kvc updation was due. I have submitted the same on 19 th nov, 2017 and till date no updation has been done by the bank and it has been 8 days now by the way bank told me it will get unblock next day now they are telling its not it in there hands. As i am account holders and propriter of the firm i am facing lots of problems. I just can not make debit or credit transaction of my hardly earned money.
        I have to pay credit card bill on every 5 th of month and car loan on every 7 th of month. Which i will not be able to pay on time which hamper my credit scores.

        And also i can not make bills of electricity and pay salary which is hampering my business badly.
        You are requested to update my kvc and unblock my hdfc account as soon as possible or i dont have any other choice to open another account on some other bank.
        Brisk reply will be appreciated.

        With regards
        Rakshit sharma
        [protected]
        Jan 4, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 04, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We have responded to your e-mail with reference number[protected] on December 02, 2017.

        -Bejoy
        HDFC Bank Customer Assistance.
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          A
          aarradhana
          from Chennai, Tamil Nadu
          Dec 1, 2017
          Resolved
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          Resolved

          Hi,
          My name is shobana i ordered two products and i cancelled it. So amazon has refunded the amount for my account. I called the amazon customer care they told that the amount has been initiated by amazon. So i want to know whether the money has been credited to my account. Transcation ids are:796408 and 782912. Please check whether the amount has been credited into my account.. Thankyou!!
          Jan 4, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 04, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          WE find that there are credits in your Account from Amazon on November 27 and 28. Pease check your account statement and confirm whether you are referring to the same credit. Incase of any other transaction, please write to [protected]@hdfcbank.com with the date and amount of the same.

          -Bejoy
          HDFC Bank Customer Assistance
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            A
            amimaa
            from Kolkata, West Bengal
            Dec 1, 2017
            Resolved
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            Address: Kolkata, West Bengal

            I had 2 account in this hdfc bank one current and the other savings which is still being used. But for thier brilliant and good service i want to end my current account. I have submitted my application with all thier (I say) demand but. With very good response they are still hanging me with a calm answere. It is in process. How could a good bank bank make people wait? And how long people will have tolerance of thier processing? And yes both my account is in liluah branch
            Jan 6, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 02, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account, branch details with complete issue and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
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              Y
              Yog_Pal
              from Nashik, Maharashtra
              Dec 1, 2017
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              Resolved

              Address: 421201

              Sir/madam,

              I, yogesh palkar, a borrower of your bank for auto loan[protected], asked your collection manager mr. Bidve ([protected]), from pune to issue order to surrender my vehicle on my request, but the case is being pulled up since.

              After several call, he asked me to pay 17, 000 inr to close the loan but after more clarification he said its 1, 15, 000 inr. The same was not in my possession i asked him to do the needful but he disconnected the call and i am unresolved with the situation.
              +1 photos
              Jan 4, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 04, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              Please write to [protected]@hdfcbank.com with the issue faced with the Loan Account and your contact number.Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Bejoy
              HDFC Bank Customer Assistance"
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                N
                Narayan Katti
                from Chennai, Tamil Nadu
                Dec 1, 2017
                Resolved
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                Resolved

                Address: Bellary, Karnataka, 583201
                Website: [email protected]

                I was using credit card bearing number [protected] since 2015. I have paid all the balance and made the outstanding zero by end of may. However i received new card from the bank which i could not activate as i did not receive the pin and asked customer care to block the card. The customer care agreed to block the card. Also i never used card since last feb-17. But now the outstanding against the card is showing as 3344 rupees. I inquired customer care for the same and found that the august month phone bill not paid for around 545 i have paid online as this card was blocked. But now the outstanding as of november-17 is 3344 rupees which is fine against the outstanding said amount. Till date i have not received any communication on the outstanding amount. This is totally unfair to charge the customer to fine such huge amount over 545 rupees for a period of 2 months which i even did not know. I came to know the same when i went to apply loan in one of your branch. Kindly resolve this issue on top priority. Its not the customer s mistake.
                Jan 5, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 04, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your comments expressed with regard to your credit card. We note that Smartpay facility is registered against Vodafone KTK, REF # 988xxxx510 hence once bill raised by the biller payment is been debited from your card. Our records indicate that the total amount due as per July 2017 was Rs. 432.69 with the payment due date on August 3, 2017. While we are not in receipt of the payment within the payment due date. As you are aware, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date.

                -Bejoy
                HDFC Bank Customer Assistance
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                  B
                  bhargav1164
                  from Hyderabad, Telangana
                  Dec 1, 2017
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh, 500039

                  My name is k bhargav reddy. Recently i got a hdfc credit card.. After a week. Rs 900 got deducted from my card for "hegic-crdt shld & fl cvr"

                  I did not opt for any of the credit shield policies or health or life insurance policies and even i didnt get any confirmation call also i don't know why hdfc is deducting the amount in unauthorized manner.

                  I requested for policy cancellation after talking to customer care they have given me another number but was unable to reach.
                  So, i request hdfc to call me back and refund the amount as soon as possible while doing any debits please confirm with the account holder once.
                  Jan 2, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 02, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your card no. and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
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                    P
                    prashantphore27
                    from Gurgaon, Haryana
                    Dec 1, 2017
                    Resolved
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                    Address: New Delhi, Delhi, 110008

                    Hello sir
                    Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# 4893*7923.
                    I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment. I do not have the complete credit card number, rest of my details are mentioned below.

                    Name: prashant phore
                    Credit card number : 4893*7923
                    Pan # azspp6506d
                    +2 photos
                    Jan 4, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dec 01, 2017
                    Updated by prashantphore27
                    Kindly Provide My NOC ASAP
                    Verified Support
                    Dec 04, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are uncertain about your query. We request you to elaborate your concern in detail at [protected]@hdfcbank.com along with the registered mobile number and e-mail address to enable us to assist you further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      P
                      Priyanshi Dass
                      from Indore, Madhya Pradesh
                      Dec 1, 2017
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                      Address: New Delhi, Delhi

                      I am a policy holder (Policy no.[protected] of hdfc life ltd. I recently received a call claiming to be representing your (Hdfc) bank asking me to pay rs. 6825 for service. The call came from this number [protected]. I also got a sms with details on where to submit the amount. The message came from the no. [protected] and contained the following :-
                      Name-capital tax investments services
                      Union bank of india
                      A/c=[protected]
                      Ifsc=ubin0552089

                      Amount-6825

                      I haven't given any money as i know this is a fraud but i hope that you take strict action against such criminals. Thank you.
                      HDFC Bank customer support has been notified about the posted complaint.
                      I m unable to find ur mail i.d
                      Dear concern,

                      I Sudama Verma (150735)ex employe of HDFC bank has submitted the form of PF on 26 april 2017. I received Only Rs. 8000 but amount of Epf is not reacived yet.
                      Kindly update the status.

                      Regards,
                      Sudama verma
                      Mob:[protected]
                      I want to close my credit card.
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                        V
                        Vishal4278
                        from Mumbai, Maharashtra
                        Dec 1, 2017
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                        Address: Pune, Maharashtra
                        Website: netbanking.hdfcbank.com

                        I am not able to carry out net-banking transaction or debit card related transaction with hdfc bank ltd. I am having a medical emergency in my family.. And require cash urgently. I spoke to a ruthless tele-caller heena at [protected]. My pan card and aadhar card no are already updated in system and have also confirmed this a month before at vishrantwadi branch in pune when my changed /updated address was also updated at the said branch.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          Red111
                          from Bengaluru, Karnataka
                          Dec 1, 2017
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                          Address: Hyderabad, Andhra Pradesh

                          I applied for home loan in hdfc. I received the loan cheque from the bank with wrong account number, even proper cancel cheque is provided by seller.

                          We got know the issue only after the registration process is done and seller tried to deposit the cheque.

                          And now, they want to change the sale deed and rectify it with proper cheque number from our end, even though the mistake is from hdfc.

                          They say its just a typo mistake and they cannot do anything because they deal with lot of such cases every day. I don't understand if such kind of mistakes are done most of the time, do we have to suffer for that.

                          Another big thing is the loan was issued after 4 of my application after continuous followup. The hdfc agent doesn't even know what kind of documents are required for processing loan.

                          I do the followup always and at the end of the day the response is 'it will be done within 1 or 2 days sir'. At last they end up with asking another document.

                          I didn't escalate/raise any complaint for delayed processing. But, now i am fully frustrated by the service provided by hdfc. Reputed bank like hdfc is providing this kind of service? Too bad.

                          I would request to take the necessary action against this. So that, i don't need to go through all these process again and need a proper compensation if i have to go through all these processes.

                          Loan file no:[protected]
                          Branch: hdfc house,
                          Bhasheerbagh, hyderabad


                          Regards,
                          Pramod
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dec 04, 2017
                          Updated by Red111
                          I really don't understand one thing - Either me or seller doesn't have any concern about the Cheque number mentioned in the Sale Deed, why HDFC has a concern about it. No one is going to check which Cheque and Cheque Number is used for the Payment to seller once the registration is done.
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                            M
                            MITHILESH NAVANDAR
                            from Mumbai, Maharashtra
                            Dec 1, 2017
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra
                            Website: HDFC bank

                            Hi,

                            Last year on[protected], 25, 998 rupees had been debited from my credit card towards m/s marquis beach resort candolim ind without my authorization, as i have not provided otp and cvv pin. After complaining the same to the hdfc bank they have reverted the money in my account on 5th january 2017.

                            Later on 20 june 2017 (After almost 6 months) out of the blue hdfc bank have again demanded the same amount for the same transaction from me. After many follow ups and mails to the hdfc bank sometimes they tell that they will close the matter and sometimes they deny the same.

                            Since then the hdfc bank demands the same to me after every few days and now demanding the penalty of the same to me. These people keep on calling me from pune location and mumbai location and threaten me that they will send the agents at my home for money.

                            To be more precise i have never authorized the transaction and reopening the same matter after closing it is most unethical thing from hdfc end. This is high security breach from hdfc end to debit the money from my credit card without my authorization. All this transaction has caused me severe mental stress.

                            I have come to the consumer forum with the high hopes that you people will help me in this fraud transaction. I am also attaching the screenshots of the mails.

                            Thanks & regards,
                            Mithilesh navandar
                            Jan 4, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 04, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                            -Anay
                            HDFC Bank Customer Assistance
                            Dec 06, 2017
                            Updated by MITHILESH NAVANDAR
                            Hi,

                            There is no response from bank yet.
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                              Viijjay Lakshmi
                              from Hyderabad, Telangana
                              Dec 1, 2017
                              Resolved
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                              Resolved

                              Address: Ranga Reddy, Andhra Pradesh, 500019
                              Website: HDFC CREDIT CARD

                              I am vijay lakshmi with credit card no: [protected].

                              I have blocked my card in the month of september 2017 but was levied charges of rs.1800/- towards akhila motors dated 12.04.2017 in the october month, and finance charges on that. The mentioned transaction was not done by me and you put all faulty transactions and expect us to pay for that.

                              I tried contacting your customer care[protected]/[protected] to complain on this but when i type last 4 digit number of the credit card, it says sorry invalid number.

                              I would request to reverse rs.1800 and finance charges on that to make payment for the balance amount.

                              Regards.
                              Vijay lakshmi
                              [protected]
                              Jan 16, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 12, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have taken note of your comments expressed with regard to your credit card and you may look forward to receiving a response to your e-mail id by today (December 12, 2017). We request you to bear with us in the interim. The reference number for this interaction is[protected].

                              Anay,
                              HDFC Customer Service Assistance.
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                                S
                                Savitri111
                                from Noida, Uttar Pradesh
                                Dec 1, 2017
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                                Address: 122003

                                My name is sagar narkhede, i have been charged rs.1899 on my hdfc credit card on 19/10/2017 without my permission. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account without my permission.
                                So request you to please cancel this activation against my credit card, and refund my money also.

                                Credit card : hdfc - ending with 0761
                                Contact no: [protected]
                                Amount charged : rs.1899
                                HDFC Bank customer support has been notified about the posted complaint.
                                Nov 24, 2017
                                Darsana Suresh's response
                                I tranfrd 2000rs in to payzapp frm my hdfc bnk accnt..nw i cnnt trnfr that amount to any accnt...itz jst like frze on that app...plz refund my mony...
                                Please refund the mony
                                Hi
                                pls contact me if anyone getting calls regarding 0 % loan on behalf of policy
                                i also suffer but i get details from where are they calling
                                all they are insurance brokers or agents
                                my no. [protected]
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                                  J
                                  JAGDISH Kumar as
                                  from Delhi, Delhi
                                  Dec 1, 2017
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                                  Address: 201001
                                  Website: Online

                                  My account number [protected].
                                  Name-jagdish.
                                  I no able to generate my password for mobile app & I no remember my password.
                                  I call Cus care many time but call does not connect Cus care ([protected])
                                  Please tell me my password
                                  Thanku
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    vick432
                                    from Delhi, Delhi
                                    Dec 1, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110035

                                    Sir/madam

                                    Customer id : 33035295
                                    A/c no : [protected]

                                    I here by request you to close my salary a/c as i could not proceed further.
                                    I have requested already so many time via phone but no one is closed my account & my account shows there is a negative balance of inr 4200/-.

                                    I am telling you again its a salary account, i am no longer using this account.

                                    Please do the needful, as i don't want any negative impact on my credit history.

                                    Thanks.
                                    Jan 16, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 04, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    You may visit any nearest branch and submit your request and our officials will assist you further.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      K
                                      Kumar1979
                                      Dec 1, 2017
                                      Resolved
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                                      Resolved

                                      Address: No idea
                                      Website: ---------

                                      Dear sir

                                      I am in cambodia for running half marathon. My card number 4854 xxxx xxxx 9971. There was an unauthorised transaction forcefully o[censored]sd-216. The beer cans were purchased out of it. I don't want refunds on that but felt sorry about the behaviour.
                                      My passport number is j6734537. Now, the problem is that card has got blocked. Please do help me to get my card working. At the same time please enhance my card limit according to international currency. I assure you of no more illegal transactions on my card as i will be more careful about it.

                                      Thanks and regards.

                                      Mukesh kumar.
                                      Jan 9, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 01, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We request you to make a payment of Rs.38, 020.00 to make your credit card available for usage and also request you to revert to us with your queries on transaction details along with the cardholder dispute form available at the below link and request you to send us with your latest three months salary slips or income tax returns along with computation of income from your registered email id to [protected]@hdfcbank.com to enable us review your request and assist you accordingly. https://www.hdfcbank.com/personal/form_centers/form_centers

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Dec 02, 2017
                                      Updated by Kumar1979
                                      Dear Sir

                                      The amount of $ 216.00 on 29th Nov 17 at 15:26 local Cambodian time. The place for transaction was Chaq Sagnon and Invoice number 000554 at EMV Sale for beer cans was not done on my behalf. AS A TEETOTALLER I do not drink. But still I have to face this issue because of the officials and the nexus of lcal taxi drivers who literally robbed me of the credit card amount which was merely for the purpose of my marathon event at Cambodia half marathon.

                                      Please stop this payment and once I reach the bank I will talk further on this issue.

                                      MUKESH KUMAR

                                      4854 **** **** 9971

                                      PASSPORT NUMBER: J67345537
                                      Verified Support
                                      Dec 04, 2017
                                      HDFC Bank Customer Care's response
                                      Hi Mukesh,
                                      we request you to send your queries along with the duly filled and signed card holder dispute form available at the below link from your registered email id to [protected]@hdfcbank.com and we shall assist you.
                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Verified Support
                                      Dec 04, 2017
                                      HDFC Bank Customer Care's response
                                      Hi Mukesh,

                                      we request you to send your queries along with the duly filled and signed card holder dispute form available at the below link from your registered email id to [protected]@hdfcbank.com and we shall assist you.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      Hi, I can not login into netbanking, if i try to generate OTP to change password I'm not at all receiving the OTP message when appearing to login net banking. Please support to resolve the issue.
                                      Dear sir I have registered complaint on deduction of 3000 RS . Complaint number BANC[protected] please ensure the money transaction
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                                        Praveen Adiyodi
                                        from Mumbai, Maharashtra
                                        Dec 1, 2017
                                        Resolved
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                                        Resolved

                                        Address: 400706

                                        123 calls in a single day for non-payment of one month credit card dues.
                                        And that too i had to keep the phone switched off due to their harassment.

                                        Ridiculous.

                                        Their so called collection agents are thugs.

                                        I want a written apology for this kind of harassment. And will this ever stop?

                                        Check out the images attached.
                                        +9 photos
                                        Jan 17, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 03, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to share your Card no, caller details, the number on which the call was received and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Verified Support
                                        Dec 05, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                                        -Anay
                                        HDFC Bank Customer Assistance
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