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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
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D
Deepa Panwar
from Noida, Uttar Pradesh
Dec 4, 2017
Resolved
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Resolved

Address: Jaipur, Rajasthan, 302039

I am getting calls (Approx 10-15) daily for credit card security insurance plan. The series of there number starts from "1409". Sometimes they call from mobile number also. I have already denied for any type of insurance plans provided by hdfc. Still getting calls again and again. This is very bad. Kindly resolve this. User does not share his/her details to get torture by banks. Please look into this matter. I have applied for dnc also.
Jan 13, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
HDFC Bank Customer Care's response
Dear Customer

We like to keep you updated on our products & services. This ensures you don't miss out anything new or exclusive. If you wish to stop receiving promotional calls/messages from us, you can register your No. for DNC here http://bit.ly/1TNT8UB.

-Anay
HDFC Bank Customer Assistance
Dec 07, 2017
Updated by Deepa Panwar
Hello Sir,

Thanks for responding. I have already registered my number for HDFC DNC on 4th Dec only. I have received a sms for DNC request.
The lady that called me has no manners to talk and she was warning me that a charge will get deduct from my credit card if i will not get this insurance plan. She was calling me from different number with "1409" series. She also called me from different mobile number like +91 [protected] and +91 [protected].
I don't want a deduction of any of my money. Rather i will apply for closing of credit card. And I will apply from some other bank.
MY credit card no [protected] has been settled but till now we will be closed from cibil clear of full blance payment so help.
my mobile no [protected]
Please provide my account number and customer id details mu name.:Namburu Sagar, Secunderabad vikramapuri branch hyd my email id [protected]@gmail.com and mobile number([protected])
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    Z
    zafarsait1
    Dec 4, 2017
    Resolved
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    Resolved

    Address: 560082
    Website: HDFC bank jayanagar 3rd block

    My name is mohammed zafar residing in bangalore but working abroad, i have two nri joint accounts with my mom in hdfc bank, and i am trying to close one of my account and operate another from feb-2015 but the bank manager ms jyothi sudhindra is not allowing me to close, everytime i get different reasons once they say both the account holders should come & when we go together me & my mom they say ok dont close it or we will do check it etc etc..
    Even today 04/12/2017 they said to pay the non maintenance amount of 7403 and they will close it but after paying the amount she said no we cant close it... Please please help me from this manager jyothi sudhindra... She is making me cry from past 2 years & 10 months.
    Jan 4, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Nov 29, 2017
    Ravindra fodse's response
    Pls reply me
    Verified Support
    Dec 04, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    Anay,
    HDFC Bank Customer Assistance.
    Dec 09, 2017
    Updated by zafarsait1
    Anay,
    HDFC Bank Customer Assistance.

    I have sent you the details
    Dear sir

    My account adhar no. Not link im try 7 but not apadate so pls help me
    My account no.[protected]
    My co. [protected]
    My email. [protected]@gmail.com
    Mr Anay,
    HDFC Bank Customer Assistance.

    I have completed the instructions provided by you, now its your time to sort out this issue
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      T
      Theju R
      from Bangalore, Karnataka
      Dec 4, 2017
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      Address: 560010

      I had applied fastag from hdfc bank on 3rd nov.
      It was intimated by bank that i would be getting fastag within a week's time. Until now there is no information about the same (Whether processed, held, etc). The amount has been deducted from the account also.

      When tried to reach customer care [protected], i always get a message stating "number busy". There is no e-mail address also to contact the customer care.

      It is hard to believe that hdfc is getting such a bad reputation once it comes to fastag handling. Even bank representative through whom i applied the card is also unable to contact customer care in this regard or help me in following up.
      Do let me know how do i check the status and if there are any other alternate number to contact customer care and to check the status.

      If the process is held, i would like to cancel the application request.
      Dec 04, 2017
      Updated by Theju R
      Just to add on:
      Application reference numbers: HFR008504 and HFR008538
      Dear Customer,

      Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

      -Bejoy
      HDFC Bank Customer Assistance
      Theju R's [Complaint's author] reply, Dec 5, 2017
      Dear Bejoy,

      Thank you for the response.
      I have mailed even to [email protected] by checking the reply given to other complains.
      Even i didnot get the response.

      Regarding phone numbers, i called the numbers on 27th Nov. Below is the status:
      9910410169 - The one who received the call informed me that he is not the concerned person.
      9910410166 - No one answered the call.

      Do let me know if you can arrange a call back from the CRM.

      Thank you,
      Theju R
      I had applied for the fastag from hdfc online on nov 15th december. But since then i have got no response from the hdfc fastag and i am also unable to reach their sales number:[protected],

      My account has already been deducted .

      i need to know whats the status and when will i receive my fasttag
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        S
        sailirum
        from Chennai, Tamil Nadu
        Dec 4, 2017
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu, 600091

        My hdfc credit card rewards points has been redeemed on 24th nov 2017 and was vouched against it in chroma retail. The value of each voucher is worth of rs 5000 against hdfc reward points of 2000. After a week of my redemption, i have received an sms on my mobile stating (Dear customer, this is regarding your last redemption on my rewards catalogue. Please note that at the time of redeeming the gift voucher, point balance was not sufficient. As a process, the remaining points or equivalent amount would be debited to your account. No action is required by you. Helpdesk help. [protected]@gyftr.com / [protected]). When i checked with the customer care of hdfc reward point centre, there response was very rude and had threaten that im liable for paying that amount for their technical glitches or clerical error. To be precise i have not violated nor cheated but only followed as per hdfc reward point terms. Inspite of this they are forcibly charging me for there mistake. It looks like hdfc is marketing their vendors by fooling the public with their reward schemes.
        Jan 5, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 05, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

        -Anay
        HDFC Bank Customer Assistance
        Jan 04, 2018
        Updated by sailirum
        Dear HDFC, you people still did not revered the reward points...
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          U
          Uditya Parasar
          from Mumbai, Maharashtra
          Dec 4, 2017
          Resolved
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          Resolved

          Address: 410206

          I have my credit card dues pending. Due to some unwanted circumstances i did not pay the amount. Now my family members and relatives are getting calls from hdfc bank team and my relatives are getting harassed. I have been put through shame and this has affected my mental well being. I am totally ready to suicide if this harassment does not stop today. I am the one who is responsible for this due amount and my family members should not be harassed at any condition. Please take appropriate action or hdfc bank will be responsible for any mishappening. I hope for an immediate action. The number from which my family members are getting harassed is[protected] and the caller is named shanti.
          Jan 4, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 04, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your Card No., caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
          Hlo sir/mam my name is Sunita I have scratch the card pay the money to hamara pump nabha my transection is not complete transection amt. 3000/-
          The merchent do not show the anny slip disputing transaction and 3000/-is dispute to my account my acc no is [protected]
          Please sir check the my account.and clere out the my problem
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            M
            Manju Kiruthiga
            Dec 4, 2017
            Resolved
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            Resolved

            Address: 600042

            Registered contact details/email id: [protected]@gmail.com
            Credit card number: [protected]

            Hi,

            I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account.

            Could you please transfer the amount in the new card. I am waiting for you response.

            The food card number is : [protected]

            Please resolve this matter as soon as possible.
            Jan 8, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 08, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            An e-mail has been sent to you in this regard on December 07, 2017 with reference number[protected]. You may write back to the e-mail for clarification.

            -Manoj
            HDFC Bank Customer Assistance
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              S
              Siddhi More
              from Mumbai, Maharashtra
              Dec 4, 2017
              Resolved
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              Resolved

              Address: Thane, Maharashtra, 421202

              Ur transaction on hdfc bank debit/atm card ending 3080 for rs. 809.10 has been credited/reversed by myntra1209105 on[protected]:18:41:37

              I got this msg from hdfc as i have returned the order to myntra. Still i can not see the amount reflecting onto my account statement.

              It's already been three working days and i am worried as i have returned another order too. Hope the issue would be resolved and won't have to face everytime.
              Jan 9, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 05, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We note that the disputed transaction has been credited to your account on December 04, 2017.

              -Anay
              HDFC Bank Customer Assistance
              Hdfc credit card division drive in road mobil no. [protected]
              haresment to me and my family member for collection and they are not follow the rbi rulls and instruction
              I want to mudra loan..i m visit my home branch but no any help me lot time pls help me my contact no.[protected]
              Sir

              as i am paid my Eb bill in online thru my credit card num ([protected]) name suriya narayanan.j but it was not updated the transaction was failed but amount was dedicted from my credit card please rectify my problem
              Sir cheque bounce charge 550 but my account balance is-1455 why do this problem please tell me that is Hdfc problem or bajaj finance problem please tell Ian clear that loan Emi but this is very bad thing
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                J
                Jayanth Kumar Surishetty
                from Nalgonda, Telangana
                Dec 4, 2017
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh
                Website: Hdfc

                Hi, i am jayanth and my application number is "[protected]s3" i couldn't track my application and it's been a week that i've got a message stating that my application has been approved... But after that there is no update regarding my application.. Please do the needfull. I need to find my credit card application status asap!!! Expecting some help from your end... Hope this will be helpful to me
                Jan 4, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 04, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We take this opportunity to inform you that your application vide reference number [protected]S3 is being put through the review process. As you are aware that the verification process forms an important leg and hence, we wish to assure you that your application is reviewed as per the laid down parameters of the Bank. We would revert to you upon completion of processing of the card application and you may look forward to receiving an intimation in this regard shortly. You may also track your credit card application status in our Bank's website : www.hdfcbank.com under the below link, after 8-10 working days time. Personal Products - Cards- Credit Cards - Track your Credit Card.

                -Bejoy
                HDFC Bank Customer Assistance
                Hi,
                here i am complaint for my credit card NOC not provide and no one can pick my call and not give my details. if in future any mail or call me for Payment or other issue then i am not responsible.

                kindly help me asap

                regards,
                Anuj kumar
                [protected]
                [protected]
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                  S
                  Shubhamchd
                  from Delhi, Delhi
                  Dec 4, 2017
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                  Hi hdfc care support,

                  This is with regards to the security concerns using net banking.
                  (Please take this into account as a suggestion)

                  When transferring amount to the added beneficiary, it doesn't ask for any otp/verification.
                  Ideally it should ask some security verifications, also when transferring amount to the added beneficiaries.

                  Please let me know why there is a lack of the major security verification in the net banking and also let me know if you already have these ideas in the pipeline items that should be implemented.

                  Thanks
                  Shubham
                  [protected]@gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    MagiSmarty
                    from Angamali, Kerala
                    Dec 4, 2017
                    Resolved
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                    Resolved

                    Address: 600008

                    Hi,
                    I tried to book for tatkal ticket on
                    September 1st 2017 (11:05 am) from my debit card. When i book, my money deducted from my account but ticket was not booked. It gets cancelled. Till now my money was not refunded to my account. Please take this as a serious issue & response me as soon as possible.

                    Booking details:
                    *irctc txn id -[protected]
                    *booking id from - dinehmjk
                    *date of booking - 1st september 2017
                    *amount deducted - rs. 1858.66

                    Note: i have attached a screenshot for your reference
                    Jan 12, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 05, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      S
                      Sujithss
                      from Bangalore, Karnataka
                      Dec 4, 2017
                      Resolved
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                      Resolved

                      Address: 560037

                      I applied for hdfc fastag on 27-oct-17 and my application reference number is hfr006713. Even after 1.5 months, i did not receive my fastag. I already pais rs300 online. After 2 days of application, i got a mail from hdfc to send the documents as email since there server was not working. I sent the documents immediately and after that no response from hdfc. The toll free customer care is of no use. Nobody attends the call in the contact number provided in the email. Is this service provided by hdfc. I was a customer of hdfc for the past 16 years. I was really disappointed with the service of fastag from hdfc. Please refund my money of rs300
                      Jan 22, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 05, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        V
                        vamsiatu
                        from Delhi, Delhi
                        Dec 4, 2017
                        Resolved
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                        Resolved

                        Hi sir,

                        I have hdfc bank account opened in syntel as a salary account in 2010. Main branch is tiruvanmiyur, chennai. Accnt num is [protected] - raghuvamsinathreddy.
                        It is salary account and i was assured by hdfc agent that i don't have to maintain minimum monthly balance for this account. Currently i am not using it because as i moved to another company and they have asked me to open an account in different bank. I see that nearly 3000 has been deducted from my account and now the balance is negative. I shifted to another city and bank people asking me to go to main branch to close the account. First of all i am not ready to go to chennai simply to close this account and i didnt even get any intimation about this deductions. Can you please refund the money back to my account. I didnt use this account as i don't need it if you are going to deduct money like this without intimation you are doing fraud and more over i dont understand why i cant close this account in any hdfc branch when everything has become online.
                        Jan 6, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 05, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Our branch official has made multiple attempts to contact you, however, could not get through. Please contact our branch official Ms. Anusha Vivek, on [protected] from 9.30 am to 5.30 pm.

                        -Anay
                        HDFC Bank Customer Assistance
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                          B
                          from Asansol, West Bengal
                          Dec 4, 2017
                          Resolved
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                          Resolved

                          Address: Khordha, Odisha, 751002
                          Website: [email protected]

                          Dear sir/madam:

                          This is to inform you that, every month iam getting a finance charges in my statement of credit card no-[protected].

                          I have given the mail also to hdfc customer care, but have not got any single response.

                          So, requesting you please waived off the charges from my accounts else i will surrender the card at your end by deducting these amounts from the present debit amount in my card.

                          Total finance charge & late fees amount is as under.

                          Finance charges late fee charges
                          Jan-17 260.05 oct-16 400
                          Feb-17 2209.3 oct-17 750
                          Mar-17 2330.27 may-17 700
                          Apr-17 2525.93 mar-17 700
                          May-17 2507.23 feb-17 700
                          Jun-17 2414.59 total 3250
                          Jul-17 2126.85
                          Aug-17 1657.97
                          Sep-17 1701.95
                          Oct-17 2069.7
                          Nov-17 1916.38
                          Dec-16 227.76
                          Total 21947.98

                          Requesting you, please help me in this regards.

                          Thanks & regards,
                          Bishnu prasad panda
                          Mob:[protected]
                          Jan 6, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 05, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We wish to clarify that, as you are aware payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of charges. In case of any further clarifications in this regard, we request you to write to us from your registered email id to [protected]@hdfcbank.com and we shall assist you.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            K
                            Karthika kumar
                            from Chennai, Tamil Nadu
                            Dec 3, 2017
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                            Address: Chennai, Tamil Nadu, 600052

                            I came to know that my saving account has been debited for rs. 118.00 on 02 dec 2017 towards adhoc stmt chgs incl gst 241117-mir[protected].

                            I don't remember going to any branch for requesting any statement.
                            I want to understand why this amount is taken from me. I tried calling the customer care number but did not receive any proper response. Please help.

                            Kindly revert my money to my account.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              D
                              from Shimla, Himachal Pradesh
                              Dec 3, 2017
                              Resolved
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                              Resolved

                              Address: Gopalganj, Bihar, 841501

                              Dear sir
                              Since last 3 month i am unable to recieve my payment of my policy no[protected]
                              Which was already complaint (Complaint no - hli005629dg) by me.
                              So many time i talk to hdfc life executive firstly they told me for buy another policy on behalf of this policy, i was done same and submit the documents to executive he give me a complaint no & told me the that i have got money within 45 days but still i have not get any money.
                              So i requested to you please help me, i will very thankful for it.

                              Thanks/regards

                              Dhananjay giri
                              Policy no[protected]
                              Complaint no - hli005629dg
                              Mob - [protected]
                              Jan 5, 2018
                              Complaint marked as Resolved 
                              HDFC Life customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 05, 2017
                              HDFC Life Customer Care's response
                              Hi, we request you to write to [protected]@hdfclife.com with the correct policy no. Thanks
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                                V
                                Vinodag606
                                from Agra, Uttar Pradesh
                                Dec 3, 2017
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                                Address: 122009
                                Website: hdfc.com

                                The bank charged me for use of priority lounge even though three visits were allowed free wen they offered membership to regalia credit card. Tis was their usp

                                Also i was charged for three people even though i was alone

                                Ref no is[protected]
                                Credit card number is 5522 xxxx 0234 0549

                                Instead of giving me the proof, the bank reverted with a bland statement and enclosed a link to how i could cancel my credit card

                                A simple issue and they act so high handed
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sudhir Pandit
                                  from Delhi, Delhi
                                  Dec 3, 2017
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana, 122001

                                  Dear sir,
                                  ​​​i sudhir sharma current account customer id 52762646 and other id 1388838 saving
                                  We are connect with hdfc last 18 years, ​ asking call center officers only no[protected] try many time not pickup, ​finely we find ur id online then we request/share problem ​​
                                  Now we are facing problem with our branch hdfc0000583 new colony gurugram current a/c [protected] blocked due to kyc last 15 days, we are submitted all documents like gstin 06bhvps9511d1zx
                                  Gst online confirmation, pan, voter id and aadhaar id with stamp/sign aadhaar also we confirm submitted online banking confirmation message we rec our gst id with stamp/sign and gst online also confirmation with mention tax payer regular, gst active information print with stamp/sign ur staff demanding form 6 we are asking ur employee form 6 guideline the have no answer?
                                  We are asking ur employee other option without the have no answer?
                                  Sir g every weak we are ignore other bank person request us to open current account why?
                                  Sir g we are sending attached our documents ids if sufficient pl active our account otherwise unlikely we open account in other bank to clear our client payments and firm cheque now 3 cheque are return due to account block and around 9 lac cheque are in our ​​drawer kindly help suggest what we do next we are already facing problem last 15 days?
                                  Our closed complaint case 6380530 and 6360987 without solution​/​suggestion​ ​638111​7​ ​ ​
                                  ​ ​​we are confirming other banks they confirm us attached stamp/sign documents sufficient to kyc and no need to any form 6.

                                  ​ ​thanks & best regards

                                  Sudhir sharma [protected]


                                  From
                                  M/s pumpwala & co.
                                  Jan 10, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 04, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Our senior management team has received vide ref id[protected]. The matter is under investigation. Our team will respond to you in 5 working days.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    I
                                    from Arakkonam, Tamil Nadu
                                    Dec 3, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600108

                                    My name is imrankhan. I am regular saving account opening for hdfc bank as date on 20/11/2017. But, i submitted all documents with 10000 rupees cheque. From hdfc bank nungabakkam branch. But, i am not getting any sms, any email, my account no from banker end. But, 10000 rs cheque has been cleared at 28/11/2017. But, not helpless persons for bank in charge or customer care. What i do do.
                                    Jan 11, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 04, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please mail us at [protected]@hdfcbank.com along with your contact details, complete address of the branch where application was submitted for opening account for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      S
                                      Selvakumar Panneerselvam
                                      from Hosur, Tamil Nadu
                                      Dec 3, 2017
                                      Resolved
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                                      Resolved

                                      Address: 636116

                                      Dear madam/sir,

                                      I am selvakumar from sales (Tamilnadu), i was worked as employer as sales officer in sli (Sustainable livelihood initiative) division, my emp code 128473 the period of 2014 to 2016 and perambalur branch (1872), till now i didnt receive my relieving letter,

                                      Pl request you to provide my relieving letter asap to my mail id

                                      My mail id:
                                      [protected]@gmail.com
                                      [protected]@gmail.com

                                      Mobile no:
                                      +91-[protected]

                                      My mailing address:
                                      1/1 c, east street,
                                      East rajapalayam post,
                                      Gangavalli taluk,
                                      Salem district,
                                      Tamilnadu - 636 116.
                                      Jan 8, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 03, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Verified Support
                                      Dec 04, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Please email at exit.[protected]@hdfcbank.com for further assistance in this regard.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        shalini jhawar
                                        from Raipur, Chhattisgarh
                                        Dec 3, 2017
                                        Resolved
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                                        Resolved

                                        Address: Raipur, Chhattisgarh, 492001

                                        I am trying to close my saving account with hdfc bank for last 3 years as i so not require the same but whenever that has been submitted to them they have returned it back stating that there is a credit card linked to that account so get that card closed first and they are not able to provide me with the details of credit card and have every time asked to contact phone banking and whenever i contact phone banking they say that there is no credit card linked to that account. I a a senior citizen and i dont require that acccount still they are charging everytime for non-maintainence also. Please help as i have posted complaints in hdfc banks website also but the bank has become so big that they are not bothered of small customers and their complaints
                                        Jan 10, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 04, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Your email has been received vide ref id[protected]. Our team will take up the matter with concerned unit and revert to you in 5 working days.

                                        -Anay
                                        HDFC Bank Customer Assistance
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