HDFC Bank Complaints & Reviews

Hi All, I got multiple calls from the HDFC credit card department to take the credit card. I submitted my documents. I got a card which was not promised to me. I was told that I will get Rs. 2500 reward points.I got a card in June, 2015. I also have a letter which came along with the credit card stating that Welcome benefit of 2500 points i.e. Rs. 2500 will be given. I called the agent who sold the card to me and she mentioned that I should call the customer care service number to get those points. I called multiple times to the customer care number also spoke to the manager and was informed that I was misinformed by the sales representative and that they would send a complain to the marketing team and will get back to me. They never got back to me. I had mentioned even then that I am not going to use this card and want to return it. I have never used that card at all from the time I received it from June 2015 till Date. One day I get a message from HDFC bank i.e on 3rd November that a payment of Rs. 10579 was made via smart pay is successful. I have not authorised the HDFC bank to activate smartpay on the card. I have not signed any document or online activation for smartpay on my LIC account. They cheated me while collecting documents that they need a proof that I have an LIC and if at all I make any LIC payment using card my card will become free for life time. I got the card in June and since then the smartpay was not activated and all of a sudden I get a message that the amount has been paid. This is fraud as I have not authorised any smartpay to HDFC. I called HDFC call center number on 3rd November to register a complain against it and the floor manager "Sonu" mentioned that they don't have any authorization from my side and it is a mistake from their side. He also mentioned that they will file a refund with LIC and the amount will not be charged to me. I am concerned as if this amount reflects in my statement my CIBIL score will get affected. I have been assured by the manager that he will process a refund and it will not be added in the statement.

Hi, I'm Pankaj from Ludhiana kalsi nagar branch. I want to share my bad experiences with my bank . I think this is the bank full of irresponsible peoples. It is my third month with the Bank. I did not get even a single amount as my salary. My HR Mr. Pranay is a very high attitude person he don't respond me my call whenever I asked him for my salary. My BM is of other mind. He don't know what a new employee needs... I had such a very bad experience in my life ever .I'll suggest you never to join this brand. There is no care of employees

Hi, This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of Rs 566.42 has been debited on 29 Oct 2015 from my salary account, mentioning about "DEPOSITORY CHARGES SEP[protected]" with regards to my demat account. I have never used this account. When the account was opened, bank executive told that it would be absolutely free. This is clear exploitation of customers. Kindly help...

Dear sir/mam i have use hdfc credit card number is [protected] my name vikash gupta my contact number [protected] i have use hdfc bank credit card but automatic 570 rupees is debit why i want my 570 rupees any how otherwise i will not make a single payment . plz solve my problem soon as soon possible kindly help me . thanks regards vikash gupta

My account with Hdfc bank boat club in pune. My salary was hold for the payment regarding to credit card. How bank was hold my payment. As I settled my card. One payment is done for my side. Another is pending. But my full salary was hold. I m not survive without salary. This is serious issue. If my salary was not released I m gona finished my life. And all blame the Hdfc bank. Plz resolve my issue as early as possible.

Hi, I initiated a process of buying online term plan of HDFC click 2 protect on 07/10/2015. Policy Plan - Term Plan of 50 Lakhs Cover Application No. - S[protected] Proposal No.[protected] Premium - Rs. 5367 Deducted - Rs. 10, 734 I was wrongly charged twice Rs 5367 for a single policy of HDFC click 2 protect on 07/10/2015. I sent a mail regarding this on 08/10/2015 to resolve the issues. As this was not resolved, I requested for cancellation of policy on 09/10/2015. I sent a mail for cancellation of policy on 11/10/2015. The same was confirmed on call beforehand. Since then, several follow up calls and mails has been dropped but there is no any valid response. Its going to be almost a month, but there has been no resolution. Their customer care is pathetic and always keeps me on hold in the name of system check and excuses are given when I request them to transfer the call to the senior supervisor. Even their assurances to act within 48 hours have failed many times. Once the premium is paid, onus is on customers to follow up every then and now whereas there have been no accountability at all from HDFC's side. I want them to pay for their in-accountability, casual approach and causing mental agony to the clients. Genuine Query: If simple issue of cancellation request within 2 days of initiation can not be resolved even after a month, are they even competent enough to function in this market? Thanks & Regards, Sudhanshu Pandey -[protected]

HDFC life insurance is such a poor insurance company that they even doesnt care for their customers, They will never call you even if there is requirement from their side, you have to call them time to time. Custumer care representatives are so chep that they even dont know what their policy for work is decided, every representative will give you different different solutions for a particular problem. Not a happy after dealing with HDFC.

I transferred an amount of Rs. 38000 in my hdfc bank account on 02/11/15
surprisingly an amount of Rs. 23750 was hold without any information
and when i tried to call and visited HDFC bank they are unable to give any information and says this is due to credit card. due to a theft i blocked my credit card and i have not received any credit card after that and for last one and half years i have not used hdfc credit card so how can they hold an amount just like that. i tried to call credit card department and they are unable to resolve my issue and gave me a number[protected]/02 and no one receiving call on this no.
Now i am helpless as my amount is hold and i have to survive for one month
I request a refund of my full amount and if HDFC bank needs some amount they can talk to me on this but this is not the way as no one is responding

Hi,

I got the credit card with my salary account for Rs.20K as credit limit that was equal to my salary. I never used card and I lost somewhere else. Bank is still charging on account not ready to come for a settlement. Initially customer care executive were told me that if you are not doing any transaction for 6 months, settlement will be done.

I have applied home load in hdfc at coimbatore. On AUG 15...still processing is going on no proper response I spend almost 5000/rs excess for document purpose...but no use if hdfc not ready to move fast you should inform frankly know at least we will arrange some other way waste lof time and money...I got upset on hdfc work process...

I requested to employee of hdfc life insurance for duplicate of my life ins. Policies with all paper formalities since 4 months back. But till now i have not received copy . When i asked to employee of hdfc life he have not give me satisfactory reply . So please take a necssary action to solve my problem

This is Simpal rao . I have a salary account in your hdfc bank in the noida sec 1 branch. my account [protected]. From the last 2 months i am getting a debit transaction description in my account of rs.16.00. and again rs.96.00 deduction, i have no idea why this amount is deducting from my account . so kindly i am requesting you to let me know that for what i am being charged with this amount . I am also attaching the snapshot of the debit transaction statement . name simpal rao mobile no [protected] email simpal.[protected]@rediffmail.com Regards, Simpal

I applied for HDFC Credit Card and got Reference No : [protected]S2. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Still i didnt get the perticular reason for rejection. This was worst service ever i got from HDFC after calling them multiple times. If they are not willing to give credit card to us then they shouldnt call us.. They have to varify or background first and later they have to contact us to give card...

I have wasted my time so much for this hopeless thing, too many calls i did for customer care.

Sir/madam,


Today i try to withdrawl amount in my account the sum of rs-10000/- in trichy thillainagar branch, hdfc bank atm.(As the normal process).I insert my atm card and entered the pin number, that atm machine as reflected. ( is not valid, the transaction has not been complited).So amount has not been collected.But the intimation message is recived to my mobile number, it as been mentioned. (Rs.10000 debited to.Sb4565ac bal 20521.Siawcn61thil.Nfso06510003panayapatti on 03.11.15 at www.iob.in register for net banking.Recived 11:01:23am today)

So kindly revised my amount of rs, 10, 000/- to the same account.

For your reference i enclosed my bank details with this mail.


Name-a.Thennammai

Bank-indian overseas bank

Branch-panayapatti

Account-savings

Account number[protected]

Ifsc code-ioba0002762

Please do the needful for us.


Regards,

A.Thennammai

I have applied for HDFC Life Click 2 Protect Plus online on 22-Aug-2015. They promised that with in 25 days the policy will be in force. But till date the policy is still in proposal state and there is no contact person for resolving any issues. I made the payment on 22-Aug-2015 and I completed my medicals on 19-Sep-2015. On 13-Oct-2015 I got a mail stating that the medicals were uploaded in the system. It took a total of 24 days to get the response. Whenever I call customer care people they have the standard answer of 3-4 working days, and if we call after 4 days some other customer care executive will pick up and again repeat the same sentence 3-4 days. Finally on 24-Oct-2015 they sent mail that medicals are received and 1 more medical test to undergo. I went and completed that test also and now its been 10 days that I have completed the test. They are again repeating the standard answers 3-4 days. When I ask them 3-4 days is already done then why are you again saying as 3-4 days? They don't have answer for this. It seems they are payed for giving only standard answers as 3-4 days, medicals not yet received. No one from HDFC Life will be available to call you back or report the issue. Its only the customer care executives we can contact and it's a waste of time contacting them.

Hi, I have account in Hdfc bank and tried to withdraw cash from DCB bank ATM. Cash was not withdrawled at the time of transaction ATM was technically hang. Now bank is saying cash was dispensed and nothing can be done for this. Request your help and immediate action. Regards, Shwetank

Dear Team When I am open account at that time my RM is ask me no single charges will apply in your account . but I am check my account after 2 year I am check my account and found AMB charges. after I have contact my RM but RM change right now not a single RM in HDfcbank and he is revert me I am not doing your work . So I call to customer care & nodal officer but till date that team also not support to us . kindly do the need Thanks Tarik Gagnani [protected]

Hello, I withdrew Rs.1500 on 21st of October 2015 from an HDFC Bank located in Mindspace, Airoli - Navi Mumbai. One of the 500 note was torn in the received cash from the ATM. Request you to help me replace this note. Regards, Priya

I have received calls from HDFC bank employee claiming to return the money charged on my card during last year. Since he just only asked for only last 4 digits of my card and no transaction can be made only by knowing last 4 digits then i got a message that this 6754 Rs transaction has been made through my card no ending with **** through PAYUPAISA47779 at Gurgaon on calling back that person i made call to his seniors and then they said money will be provided back with 16 days but i have not received, though they claim to be HDFC employeee i am uploading the call number from which i have received calls +91 [protected] +91 [protected] +91 [protected] I used to get call from these guys that money will be provided back, but till no return, moreover nowdays i used to make calls but nobody picks phone

I m Danish khan
i have submitted a demand draft
on 09/07/2015 i have fill all the details correctly but they submitted it wrong because of this i am unable to give my exams due to negligence in work
hdfc bank phulpur branch allahabad


i am in trouble still no fast response is seen

kindly help me