[Resolved] HDFC Bank Credit Card — Excess billing in credit card

[Resolved] HDFC Bank Credit Card — Excess billing in credit card

H Hrishikesh Rath from Bhubaneshwar, Odisha

As per your statement dtd 17.09.16 the total dues of Rs.11260.07 were paid on 03.10.16. The balance should be nil. Again your statement dtd 17.10.16 shows an amount of Rs.332.22 as total dues despite transactions being nil. I did not pay. You have again sent an SMS dtd 25.11.2016 increasing the amount to 617.29. This is simply incomprehensible. Pls clarify urgently or rectify if anything is . Was this information helpful? No (0) Yes (0)
Dec 30, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Nov 26, 2016 Updated by Hrishikesh Rath As per your statement dtd 17.09.16 the total dues of Rs.11260.07 were paid on 03.10.16. The balance should be nil. Again your statement dtd 17.10.16 shows an amount of Rs.332.22 as total dues despite transactions being nil. I did not pay. You have again sent an SMS dtd 25.11.2016 increasing the amount to 617.29. This is simply incomprehensible. Pls clarify urgently or rectify if anything is . Verified Support Nov 29, 2016 HDFC Bank Customer Care's response Dear Customer, Kindly write to us at [protected]@hdfcbank.com with the credit card number, charges details and your registered contact details with the reference Id TTU[protected] in the subject line. The concerned department will assist you. -Natasha HDFC Bank Customer Assistance
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Comments

Shallshobhana

from Agra, Uttar Pradesh

I had applied for credit card from your bank at handwara, kupward, j&k in the month of march this year. Nine months have passed but i have not resieved the credit card. Your bankers have failed to even give me suitable answer.
I am forced to discontinue with your bank with this aweful response.

9912704015

from Idukki, Kerala

Iam dth recharged in netbanking at21-11-16
Amount debited Rs149/-
Recharge not successfull
My cell no [protected]

Krishanmurti

from Mumbai, Maharashtra

I am holding hdfc bank Regalia credit card no xxxx7078. A sum of Rs 6492/- is billed against my card as per sms received by me. While a sum of Rs 65 was spent by me at I TUNES, the balance amount of Rs 6427/- is wrongly charged.
Please clarify and refund if this is a wrong deduction.
Thanks & regards, KM Sharma