HDFC Bank Complaints & Reviews

Respected sir/madam,
Today i went to exchange currency notes at ur bowenpally branch there staff first asked me if i am coming for the first time to exchange or not i replied yes and then they issued me the form to fill when asking why are they asking me so they replied that our branch is going to issue one time 4000 rupees in exchange and that to only obe time in next fifty days on my asking them they showed me the notice on their board that they are doing so as they have got the orders from rbi this was very disappointing on the part of such staff as they are misguiding people

Sir,
I am an employee of hdfc life pathankot. Sir we had a customer named (Rajesh kumar luthra). He bought an insurance policy from our branch of hdfc life pathankot. So his policy bond was sent blue dart. Awb no.- [protected] and date of dispatch - 30/09/2016. Customer mobile no.- [protected]. Sir your employees communicated with him. They said to customer that sir we shall deliver you your bond but they didn't does the same and they sent policy bond back to origin. Sir now i am facing a great problem to produce it again.
Sir please do something about this. I shall be very thankful to you.
Thanks and regards
Abhishek dadwal

Hi,

This is deepak from bangalore & my contact number is [protected].
There was a personal commitment in between & could not pay the minimum due also due to unavoidable circumstances. Later i got legal notice to my permanent address & went to your richmond town credit card division office. I met a officer named as mr. Vinod (Mob no: [protected]). At the discussion he took a signature of mine saying that the over all outstanding is freezed & there will be no interest charged henceforth. Now when i am paying regularly from the month of may 2016 as per my convenience, the amount freezed is not getting reduced. I was shocket seeing my statement of every month. I do not get payment confirmation through mail. I just get statement. But my main concern is that when the officer (Mr. Vinod - richmond town branch) took signature on a paper to freeze the amount then why is it not getting reduced every month? I have not gone for settlement, i have decided to clear over all outstanding & requested not to charge any more interest when i had met hdfc officer in the month april/may month.

I have made transaction on flipkart using my hdfc bank credit card but i have cancelled my transaction. I have not received the refund yet. I have made transaction of 4244 using my credit card and i have received only 649 rupees. I still have to receive 3595 rupees. I have contacted hdfc bank multiple times and more than 1500 balance from my mobile has gone. They are saying that there are no transaction from the merchant and they don't have any details regarding that. Also the amount for that transaction which was debited from my account is not reflecting on my statement. My available credit was deducted at the same time but i never received the balance. And when i raised the complain to grivances and nodal officer, they have again debited 2000 rupees and there is no record in the statement that why it has been debited. Pleaae contact my at [protected]

I am having a classic account with hdfc. I can see that the hdfc bank has deducted rs. 114.5 from my account under the name - program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. It is a fraud to deduct customer's money without taking their concerns. I want this amount refund in my account.

Hi,
I am Amol. I have a HDFC credit card(Card No - XXXX XXXX XXXX 3234). I wanted to cancel it. I called to customer care and requested them to cancel. They told for permanent cancel i need to send letter to below address with Card cut diagonally.

HDFC Bank Cards Division
PO BOX # 8654
Thiruvanmiyur P.O.
Chennai 600 041

Accordingly i have done the same and send the written form to above address with diagonally cut card. Then after 15 days when i called the customer care they are saying that my sign is not matching.
Mean while couple of days back i have traveled out of India for long term. I am sending the same mail to " customerservices.[protected]@hdfcbank.com". But i am not getting response what i need to do further. But every time in response i am getting same auto generated reply.
Please let me know what i need to do next to close credit card account.

Thanks,
Amol Ruikar

Inspite of registering my mobile number i still get annoying personal loan calls each and every freaking day . now you people have started to call from mobile numbers. I got the call today from this mobile number [protected] and this crap continues everyday. I have already filed complaint on your DNC link . However if i can even a single call from HDFC, i will file a police compliant without any second thought.

Recently i been upgraded from all miles credit card to regalia first credit card. I been to bank to deposit cash in my credit card to repay the bill. My due date was 6th oct 2016. I went to hdfc bank on 3rd oct and they were unable to process my request due to nonavailability of some "din code" of regalia first. They than contact credit card dept but were unable to help. So they said me to deposit tomorrow or after. I went again on 5th oct to deposit the money. Again it was same problem. Than again on 7th oct but they were unable to enter payment in the system because it asked some din code which branch were not updated by credit card department. I talked to credit card customer service and gave phone to branch person even than it was not solved. They said to do it online. And than for two days bank were closed bacause of sat and sun. On 9th i made payment online after arranging fund in my savings account. But i was charged with late payment fee around 1000rs. So i want to cancel and reverse the charges.

My account no is [protected], and my customer identification number is 47776294, my name is - dhaval ashokbhai joshi i request to send me new cheque book, my old book if finished please support on with urgent process.

My hdfc branch is bodakdev, on sarkhej gandhinagar highway, ahmedabad - 380054

My phone no is : [protected]

Regard's

Dhaval joshi

HELLO HDFC TEAM,
i have made credit card bill payments on 2nd Nov 2016, Transaction Identification Number: HBBR[protected] and two payments on 3rd Nov 2016, Transaction Identification Number: HBBR[protected] and HBBR[protected], but no amount has been credited so far but I have received message on 5th and 6th Nov which shows they have been credited. Please do the needful as soon as possible

Hello Team,

I had few queries pending with HDFC for a long time.
I demanded resolution/clarification from several representatives, but they either dodged the query or replied that they are not in a position to handle.
I stopped paying seeing this attitude and demanded resolution/clarification.
Collection department was mean and it harassed me several times for payments.
I requested to cancel my membership so that the payable amount doesn't creep-up meanwhile my queries are not resolved. I had to send the diagonally cut card to HDFC head office (as got from Internet) to cancel my membership and also i requested for an amount which i have to pay to get it done with once and for all.
No reply was received from HDFC although the diagonally cut card was received by HDFC according to my courier service provider. All along i received threat mail, threat messages and threat calls.
One representative guided me to the Priority Redressal Department. This department not only took so much time in providing partial resolution but also left few queries unattended.
Now the PriorityRedressal Team directs me to Settlement Team and Settlement Team directs me to the Collection manager who doesn't have any idea of the whole scenario.
I request your intervention at the earliest to resolve this issue amicably.

Card Number: [protected]
Name: Shadab Sidhiqui
DOB:[protected]

Thanks,
Shadab

Its been 5 months since I am struggling to get net banking and business card facilities for my current account.

Whenever I visit branch they always assure me that service will be activated within one week but I am still waiting and waiting.

Please close the account and refund my money if you are unable to provide a good customer service.

I maintain all my business online so its not possible to operate this account without net banking. Please close this account and refund my money.

Hi my credit card application number is [protected]n1. i have given my salary slips my bank statements and everything. i am a wealth management (the top level) customer of icici and exclusive indusind customer (again the top level privilege customer). with all verification done and everything i checked online and got the status as disapproved without any reason. i called up customer care multiple times they dont know the reason. mudassir from hdfc bank was constantly calling and i gave all the documents properly.
As per rbi guideline circular no - rbi/[protected]/100 bod. fsd. bc.23/24.01.011/2008-09 dated[protected]. hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. we want reason for rejection as it will hit my cibil. my cibil was all clear and i got home loan too on same address. if we will not find reason for rejection, we will file case in consumer court. it is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc.

I need a proper reply from bank immediately or else i am filing a legal case soon.

Regards
Abhishek pasricha
[protected]@hotmail.com

I purchased a tv of Rs.27589 through EMI by HDFC BANK Credit Card .there was mention, i have to pay 1000 more as a interest for 6 months EMI .So i purchased tv on EMI for 6 months, but in bill details, HDFC give me bill of Rs 27589. HDFC did not convert bill Rs. 27589 in to EMI and when i asked for bill convert to EMI. They are charging Rs.1800 for 6 months.In this way they miss-leading me and ask for Rs1800 instead of Rs.1000. HDFC charge Rs.800 .i call their customer care Services, but they did not give me satisfy answer why i have to give Rs.1800 instead of 1000.
this is very clear HDFC will get benefit of Rs.[protected]=800 by misleading me. this is injustice .Please consider my compalint.

I'm a HDFC account holder for more than 5 years and I have ongoing personal loan for more than 2 years. Recently, I applied for PL top up and their executive told me to clear my SBI due of Rs.58000 immediately inorder to get this loan approved. I got complete assurance from that executive for this loan approval and paid my SBI dues for which I have borrowed money from my friends for 1 week of time. Its been more than 2 weeks now and they are saying it is not possible to get this loan. I don't know how I am going to repay thi Rs.60000 immediately. A customer seeks for loan only when he have financial needs. Instead of solving my financial problem, they have created a very big problem to me and got away with no answering phone calls, no care on my emails, etc. I never expects this from one of the leading bank in India.

Hi,

I have a running loan from HDFC.
Unfortunately, the building construction has been delayed, due to which the loan disbursements have been slow.
We expect HDFC to check the construction status whenever a Demand letter is forwarded for clearance. However, we have noticed that HDFC has cleared loan disbursement even without checking whether CC and other clearances in place.
Most of the banks are doing this primary check, but HDFC is not.

Rgds,

I got a HDFC credit card( Card number [protected]) from one of your executive Padma, she spoke to me over phone and told me that I'm eligible for some offers like life time free card with no annual fee and monthly fee and also I will get 1000 rupees every month
from second year onwards excluding the twelfth month.Based on the conversation with her, i applied for the card .Now when i received the card I'm not seeing any of the offers which she claimed.

Hi hdfc Team,

i am Mohd Vasem, A/C Nbr is [protected]
I have not opted for any extra services from hdfc. Then why you have deducted rs.115 from my account on 15 Oct 2016.

Below is the transaction information.

Narration: PROGRAMMANAGEMENT FEE JUL-SEP16 121016
Amount: 115.00

Please revert the amount as soon as possible to my account.

Thanks,
Mohd Vasem

Refer following Details

Name - Nikhil S Kulkarni
Credit card No - [protected]

As per credit card statement which was generated on 02/11/2016 my available credit was 29509/- INR and after that I paid 3250/- on 04/11/2016 but currently my available credit limit is showing 16758.86/- INR.

As credit card was renewed in Aug 2015. But due to some address changes I have not collected the same.

Requesting you to provide me the details where the 16000/- INR credit utilized.

Regards,

Nikhil Kulkarni
+[protected]

I had applied for a credit card with HDFC bank, HRBR layout, Bangalore over a month and a half ago. I was informed by a certain miss Daisy Horta that the process will take about a week after I submit all my documents, which I promptly submitted. I was corresponding through one of their agents called Mr. Vidhyadhar Gowda, who had all the documents including my bank statements, personal address, office address, Identity card etc. I tried contacting the bank regarding what had with my credit card status and I found out the person whom I was corresponding with had left the office along with my documents which I am afraid could be used for purposes I don’t authorize. I had to resubmit everything and I contacted the bank after another 2 weeks only then a person came to my office to confirm my work address and then again I did not hear from the bank 2 weeks. When I called Miss Daisy, whom I was corresponding with the whole time. She would put my call on hold or tell me that she would call me back in 10 mins.( never happened) When I called her several times, she put my call on a do not call list and when I went the HRBR layout branch nobody was ready to give me any information. After much asking around they gave me the number of a certain Mr. Rohit Sinha. Who appeared to be helpful at first but I later realised that he was only stalling me. After trying to call him several times he yelled at me, told me that the company doesn’t need customers like me and that he has more people to take care of and I am not one of the priority customer. So basically everyone was just harassing me and nobody was ready to communicate of give me any information. I would have really appreciated if one of the staff could have given some clear information instead of wasting one and a half month of my time. I needed the credit card urgently for a foreign tour instead I just got thoroughly harassed by the bank staff and wasted some good time.