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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
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HDFC Bank reviews & complaints page 1280

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S
soumya.k.thomas
from Bengaluru, Karnataka
Nov 15, 2016
Resolved
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Resolved

Hi, it's security breach for hdfc bank again... I got a message today morning mentioning rs 7019.33 deducted from my account. I got panic and all of a sudden i got a call from hdfc. He has informed my card got 2 swipeds from usa and he was confirming my location. This is a terrible experience. You have assured all customers last month that all necessary security actions are in place.
May 10, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2016
HDFC Bank Customer Care's response
Dear Customer,

We are keen on discussing the concerns you have.

Request you to write to us from your registered email ID at [protected]@hdfcbank.com along with your customer ID/credit card number, transaction details (date/time of transaction and amount) and registered contact details.

Kindly quote the reference Id TTU[protected] in subject line. Our relevant team will assist you further.

-Anay
HDFC Bank Customer Assistance
Nov 18, 2016
Updated by soumya.k.thomas
Dear Anay,

I have sent a mail with all details. Please check and provide me and update at the earliest.
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    P
    Palash Kanti Kundu
    from Barddhaman, West Bengal
    Nov 14, 2016
    Resolved
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    Address: Kolkata, West Bengal, 700091
    Website: hdfc.com

    Hdfc is a cheater. I had a salary account in kolkata. At that time, they assured me that my account is lifetime free even if on zero balance. If i also stop using it as salary accouont, they will treat it as zero balance savings account. Now, i moved to hyderabad and my current employer does not accept hdfc as salary account. So, i had to change. Now, the account also came to zero. Now, without informing or notifying or without any warning, they started charging me rupees 690/- per month for maintenance.

    They are biggest liars. At the time of opening accounts, they will tell you like anything just to sell their products but once you are in, they just forget you.
    Feb 2, 2017
    Complaint marked as Resolved 
    No resolution provided. The cheaters took my money. Also charged again on the next month. The shameless people.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 16, 2016
    HDFC Bank Customer Care's response
    Dear Customer,

    Request you to write to us at [protected]@hdfcbank.com along with the following details:

    [1] Customer ID/account number
    [2] Registered contact details

    Kindly quote the ref ID TTU[protected] in subject line.

    -Manoj
    HDFC Bank Customer Assistance
    Feb 02, 2017
    Updated by Palash Kanti Kundu
    This complain is not completed. I was again charged on December. Why are marking it as resolved ?

    You cheater financial institution.
    Feb 02, 2017
    Updated by Palash Kanti Kundu
    Not resolved
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      G
      getva51
      from Delhi, Delhi
      Nov 14, 2016
      Resolved
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      Resolved

      Address: New Delhi, Delhi
      Website: www.hdfcbank.com

      Hi There,

      I am facing this bloody issue of getting my account forged where funds from my account have been deducted for some loan account which I do not even own.

      This is happening for the third time, the Bank promised me that I will not see any such transaction again. It has happened twice before and I have been chasing the bank officials like a fool each time for having alteration with my funds kept with Bank. The first time it happened was in July 2015 when I raised this with grievance cell.

      The bank is making fool out of customers by not using their money for desired purpose and its been 1.5 years I am struggling with this issue.

      I have raised this with the grievance cell (grievance.[protected]@hdfcbank.com), got no strict action in return.

      I did raise it with the PNO dept as well ([protected]@hdfcbank.com).

      Mr. Jitender Kumar, phn-(0) [protected] was taking care of this foolish case and I have no doubt in saying this man is good for nothing.

      I would request you now to please intervene into this case as the Bank is acting as a sleeping body here, misusing my money (amount in lakhs)for some loan account which do not belong to me.

      I would also plea for a compensation amount for this mental harassment case and would like to sue the bank for same.

      Hoping for an urgent and earnest response.
      Dec 17, 2016
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 16, 2016
      HDFC Bank Customer Care's response
      Dear Customer,

      We regret for the inconvenience caused to you.

      Request you to provide us your customer Id/account number, charges details and registered contact details at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

      -Manoj
      HDFC Bank Customer Assistance
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        B
        bsrajkamalpooja
        from Bengaluru, Karnataka
        Nov 14, 2016
        Resolved
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        Resolved

        Address: 560023
        Website: BANGALORE

        Dear sir,

        This is to inform you that on 13.11.2016 i have swiped my debit card sbi in hdfd atm - p4enbn06 around 2.47pm. After all details given to atm i have not received the cash but it has been debited in my account with sms msg trn#6033.

        Bank name - state bank of india
        Sb a/c. No. [protected]

        Please check and rectified the the problem and credit the same to my sb account.
        Dec 17, 2016
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 16, 2016
        HDFC Bank Customer Care's response
        Dear Customer,

        We regret for the inconvenience caused to you.

        Request you to write to [protected]@hdfcbank.com along with your account details, transaction details, contact details and complete address of ATM frm following link:
        http://bit.ly/1YVIvhu

        Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

        -Manoj
        HDFC Bank Customer Assistance
        Requirement of loan details
        HDFC Bank loan a/c no. 31667914
        Statement information emi information

        Bike value
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          P
          Palle.a
          Nov 14, 2016
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh
          Website: www.hdfcbank.com

          This is regaring about HDFC salary account, i havent used this account from last 2.5 years, but still i am getting SMS from HDFC bank for every month sayting that "your account money debited with 650 INR " .

          Now i am worrying about amount they are trying to detect. even i dont have aomunt in that account, but thiniking that they will come up asking for me to pay that amount.

          if i try to deactivate the account using my account details through the Customer care details, its saying that, this facilty no longer avaiable .

          Please suggest me the next steps. please.
          Dec 17, 2016
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 16, 2016
          HDFC Bank Customer Care's response
          Dear Customer,

          We regret for the inconvenience caused to you.

          Request you to provide us your customer Id/account number, charges details and registered contact details at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

          -Manoj
          HDFC Bank Customer Assistance
          Dear Sir,

          i am sumit bhattacharjeei have an account with hdfc kolkata and i want to open my login id but unfortunately i cant open.
          Hi, i Have lost my HDFC food card, i want to block it temporarily. Could you Help me to block through online. i don't have time to visit my branch.
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            S
            Sumalatha Nandru
            from Hyderabad, Telangana
            Nov 14, 2016
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh, 500003
            Website: HDFC

            Holder name: nandru sumalatha

            Account number:[protected]

            Branch: kondapur, hyderabad

            Demat account num: 01258233

            Dp id: 13012400

            This account is my old hdfc account and recently i have activated this account and im using this account as salary account. From past 2 months im using this account, my salary is credited in this account only and there is no issues with this aacount from past 2 months but today i have checked my account in net banking in that it is showing -309 negative balance and with out my money was debited for neft chgs incl st & cess 311016 and debit card annual charges aug[protected]. What is this i have taken my debit card in sep month then 270 or etc debited in my account for debit card charges again now debited.. See from past 2 years i have not used my account recently i have activated so, past 2 years annual charges debited now.. I dont like this, please refund my amount and please remove negative balance in my account. Now i'm transforming 7000rs in this hdfc bank, if any money debited in this account i will not bare, i will definitely close this account, previously i have tolerated many issues with this hdfc account. So im requesting you to refund my money and remove negative (Minus) balance please.
            +5 photos
            Dec 8, 2016
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Nov 16, 2016
            Updated by Sumalatha Nandru
            I hate to write this complaints again.. These is my second complaint... recently i have raised one complaint against debited money from my account without any information.. HDFC Bank people are not responding for my complaints.. Why you people are debiting my money from my salary account.. I want my money back so please respond for this.. Recently i have seen that -390rs was in my account.. and some some money also debited from my account for Debit card charges from aug 2016, but i have taken my debit card in sep. so how you can cut money.. day before yesterday only i have credited 7000rs in my account, so from in that money that -360rs was debited.. See im fully irritated for this issue.. I cant bare any more charges...Now i need my money back and if any charges will be there in future i will definately close this account also.. Recently i thought to take credit card also.. but now i wont think to take credit card from HDFC Bank.. I wont.. Already two days gone.. So now immediately i want response from you HDFC bank.. Below you can see the attachement files.. My account details...
            Holder Name: Nandru Sumalatha
            Account Number:[protected]
            Branch: Kondapur, Hyderabad
            Verified Support
            Nov 18, 2016
            HDFC Bank Customer Care's response
            Dear Sumalatha,

            Apologies for the delay in response.

            We understand that Mr. Nagendra contacted you and provided resolution to your query.

            -Natasha
            HDFC Bank Customer Assistance
            Nov 21, 2016
            Updated by Sumalatha Nandru
            Yes He contacted me and he solved my issue... Please don't debit my money from my HDFC Account.. It is my savings/salary account.. I want to maintain this account for long time.. If you people debit my money for all charges how i will maintain this account.. Please don't debit my money.. Thanks for your response...
            Sir, I have applied for personal loan on 03.11.2011 application no.43596805 still process I track application from online page was blank nobady response even loan handling persin Mr. Deepak [protected] he was told sat 05.11.2016 before 8:00 PM will credit but still not credit urgent purpose only applied loan please help me...I am in hospital..
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              R
              rama.bombay
              from Hyderabad, Telangana
              Nov 14, 2016
              Resolved
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              Resolved

              Address: 400601

              Dear HDFC Bank support,

              I have not opted for any extra services from hdfc. Then why you have deducted rs.115 from my account without any intimation.
              Below is the transaction information.

              Narration: programmanagement fee jul-sep16 121016
              Date: 15 oct 2016
              Amount: 115.00

              Please revert the amount as soon as possible to my account.

              Thanks,
              Ramakant Chapke
              customer ID : 6647262
              3 Savings accounts
              Dec 19, 2016
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 18, 2016
              HDFC Bank Customer Care's response
              Dear Mr Chapke,

              Apologies for the delay in response.

              We have received your e-mail and will respond to you with reference number[protected] within 2 working days.

              -Natasha
              HDFC Bank Customer Assistance
              Hello Sir,

              i submit credit card recently . My Application number is i received your application ref no is Approve. But still not receiving .
              i check in online but the status is showing disaprove.
              i apply personal loan based. please check and approve the credit card.

              Thank you,
              Sir my account number [protected] m/s raja sales i want cheque book
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                S
                sheebha
                from Mumbai, Maharashtra
                Nov 14, 2016
                Resolved
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                Resolved

                Address: Dakshina Kannada, Karnataka, 575001
                Website: www.hdfc.com

                To whomsoever it may concern...

                This is to inform you that my hdfc salary account was created by the company 1 year ago and after which i had resigned my job and had been to abroad.My salary account i had maintained zero after drawing the last salary.now it shows a negative balance of Rs 3000 for which i am not responsible because it was not intimated to me before.

                Thus i request to take an action against the same.
                Dec 17, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 16, 2016
                HDFC Bank Customer Care's response
                Dear Customer,

                We regret for the inconvenience caused to you.

                I would require a few details in order to check this from our end. Please write to [protected]@hdfcbank.com along with ur account number/Customer ID, registered contact details and charges details (date, time and amount). Please mention the reference ID-TTU[protected] in the subject line. Will get back to you.

                -Manoj
                HDFC Bank Customer Assistance
                THEY DEDUCTED 2000 RS FOR MONTHLY AMB CHARGES INCD ST AND CESS WITHOUT ANY NOTICE and information on 8th november2016 AND REFUSED TO SEND BACK. thet said you have to maintain minium 10, 000 balance but i have opened salary account . they said terms are told to your company hr, but they didnot give any notice to me.
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                  R
                  Rohit Kr. Banerjee
                  from Kolkata, West Bengal
                  Nov 14, 2016
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal, 700103

                  I had a salary account with hdfc since 2012. After i changed my job i switched to a different salary account. So my salary account with hdfc got changed to a normal savings account. However i was never informed about the same via mail. I have never received any written or verbal communication from hdfc about the same. Everytime i try to reach the customer support i have to go through a lot of options in ivr but they do not give the option to speak to the customer care representative or even an option of account closure procedure. There is nothing clearly mentioned in here website either, no option to reach out for the customer support at all. Therefore i could not close my account and i dont even know the procedure. Now i have a negetive balance of inr 9700.
                  It only makes me feel that this is an intentional step to harass customers by not letting them close accounts and make money.
                  Dec 17, 2016
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 16, 2016
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We regret for the inconvenience caused to you.

                  Request you to provide us your customer Id/account number, charges details and registered contact details at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    D
                    dhalapathykk
                    Nov 14, 2016
                    Resolved
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                    Resolved

                    Address: 500015
                    Website: www.hdfc.com

                    This is dr. M. K. Karthik.
                    I have been using your hdfc diners credit card for a year. My card numbr is[protected], diners club international. Name on the card is dr m k karthik. I want to cancel my policy which i have on my name.. I am dissapointed with ur services.
                    I had issues with my policy and my credit card e-statement.

                    My uncle on my behalf went to your hdfc bank at bowenpally to enquire about the recent credit card e-statement which i received and to enquire about my policy for which the hdfc bank employee replied he does'nt even know what my uncle was talking about lacking courtesy towards elders and clarity on the bank knowledge and lacked respet towards customers.
                    . Is that the way to treat your customers.. The what the heck is that hdfc bank employee being payed for? What is the management doing? I am unable to reach you guys from here and i sent my uncle to verify on my behalf and what did he got in response? A shameful response and a heavy heart walking home after being ill-treated..

                    I have cleared my credit card bills with a payment of 1 lakh a month ago.

                    Today i received my e-statement of pending due. Total amount due:
                    698.41. Payment date:immediate.
                    I want to cancel my policy with you people too. No need of your poor services.

                    I dont want any services with you people. I am trying to lodge a complaint through hdfc website but it is not accepting my credit card number eve when i am typing the correct 16 digits.. What kind of complaint link is that which is not accepting the correct credit card number?
                    I left india on 11/09/2016.

                    I am in canada right now since then, i am not even in india to use my card. My phone number here is +[protected]. I am unable to reach you guys through phone..

                    Please show some courtesy & respect to customers
                    Dec 19, 2016
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 18, 2016
                    HDFC Bank Customer Care's response
                    Dear Mr.Karthik,

                    We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.

                    We request you to bear with us in the interim. For any further clarifications, you may write to us at: [protected]@hdfcbank.com and we shall assist you.

                    The reference number for this interaction is [protected].

                    -Natasha
                    HDFC Bank Customer Assistance
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                      N
                      nishantrane
                      from Pune, Maharashtra
                      Nov 13, 2016
                      Resolved
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                      Resolved

                      Address: 400060
                      Website: netbanking.hdfcbank.com

                      I am existing customer of HDFC. Bank has offered Provogue goggle for their long time netbanking users. I have accepted this offer and paid delivery charges. but on receipt, found this goggle is fake product and worthless. as soons as i opened the box both the glasses of goggle fell down. I really shocked that largest banking sector of this country is duping their cusotmer by providing such fake product.
                      dear bank management can you please explain and please arrange to revert my money as I am not accepting this fake Provogue product.
                      Dec 17, 2016
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 16, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Sorry for the inconvenience caused to you.

                      Request you to write to us at [protected]@hdfcbank.com along with your account details, complete issue details and registered contact details.

                      Please mention the reference Id TTU[protected] in the subject line and the concerned department will assist you.

                      -Natasha
                      HDFC Bank Customer Assistance
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                        J
                        jdnilu
                        from Alwar, Rajasthan
                        Nov 12, 2016
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                        Address: Nagpur, Maharashtra, 440008

                        [Resolved] HDFC Bank — Herrasment of Bso HDFC BANK EMP173500 & NOT GIVEN SALARY.

                        1 Review
                        Jd jdnilu on Nov 12, 2016

                        Dear sir, myself Nilesh Narayanrao Jadhav BSO hdfc bank wardhman nagar branch Nagpur Employee code 173500 sir i was joined wardhman nagar branch from 14th sep 2016 my interview was taken by Branch Manager Mr sudeep Chavhan & my mentor is PBA mrs Neha Tiwary sir when i was joined i am doing hard work for sales casa & other product & doing all branch work sir i am simple guy therfore BM doing all unusual branch work from me branch manager behaviour is very bad with me he is not sent my offer letter acceptance to mumbai headoffice when i was joined my account has been open very late not updated my salary account till date when i ask about salary he say ask with mentor and mentor say ask with bm when i call hr then i tell my mentor neha tiwari mam you only can sent my acceptance letter and update salary account and attendance mark of me can do updated in the system sir My mentor PBA not know this think also salary account has been update for credit salary not even bm not take this thing seriously when i ask bm is doing pressurised me to give my resignation and another blackmail me for termination he will ask for confession letter two times not any reason i am new candidate and branch cant support me even cso doing his personal form filling from me which forms mention his code when i say no he complaint me any small reasons from bm nobody support me mentor and bm my father was expired 04 oct 2016 therefore i was leave some day after leave bm pressurised me for casa and say give me your resignation or say i will do terminate for so and so reason sir i have family problem& financial problem and require some time me to settle but bm and others behaviour bad with me any reason he ask me about confession letter with resignation sir i am very tense after that sir my small accident is happened 04 nov 2016 my time is going in that day and bm told what have do entire day i give him dsr and ask me for resignation 05th nov for not convert the call into account and not completing target give me confession letter and resignation letter then i will relieved you sir when u not sent my job acceptance letter till date and told me about resignation termination & about confession i am frustrated sir now i worry about my salary also sir my mob no. [protected] Nilesh jadhav DOJ:-14 Sep 2016 to till date i have experiece with hdfc bank very bad after when i was working with indusind bank 6 month system is very good. sir I told many time BM Mr Sudeep chavhan BM & mentor Neha tiwari for update my salary account & attendance & they told lie with me but when I call hr Hdfc bank Mumbai head office but its not update till date when receiving this message "Dear SO & O kindly ask your mentor to update your Attendance & Complete Active Account Details in Wbars before EOD 16th Nov'16 in order to receives salary on time." Please sir how many time I call hr but not update till date sir I worry about my salary when they told lie with me what intention about salary don't know.my joining date is 14/09/2016.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Nov 12, 2016
                        Updated by jdnilu
                        Dear sir, myself Nilesh Narayanrao Jadhav BSO hdfc bank wardhman nagar branch Nagpur Employee code 173500 sir i was joined wardhman nagar branch from 14th sep 2016 my interview was taken by Branch Manager Mr sudeep Chavhan & my mentor is PBA mrs Neha Tiwary sir when i was joined i am doing hard work for sales casa & other product & doing all branch work sir i am simple guy therfore BM doing all unusual branch work from me branch manager behaviour is very bad with me he is not sent my offer letter acceptance to mumbai headoffice when i was joined my account has been open very late not updated my salary account till date when i ask about salary he say ask with mentor and mentor say ask with bm when i call hr then i tell my mentor neha tiwari mam you only can sent my acceptance letter and update salary account and attendance mark of me can do updated in the system sir My mentor PBA not know this think also salary account has been update for credit salary not even bm not take this thing seriously when i ask bm is doing pressurised me to give my resignation and another blackmail me for termination he will ask for confession letter two times not any reason i am new candidate and branch cant support me even cso doing his personal form filling from me which forms mention his code when i say no he complaint me any small reasons from bm nobody support me mentor and bm my father was expired 04 oct 2016 therefore i was leave some day after leave bm pressurised me for casa and say give me your resignation or say i will do terminate for so and so reason sir i have family problem& financial problem and require some time me to settle but bm and others behaviour bad with me any reason he ask me about confession letter with resignation sir i am very tense after that sir my small accident is happened 04 nov 2016 my time is going in that day and bm told what have do entire day i give him dsr and ask me for resignation 05th nov for not convert the call into account and not completing target give me confession letter and resignation letter then i will relieved you sir when u not sent my job acceptance letter till date and told me about resignation termination & about confession i am frustrated sir now i worry about my salary also sir my mob no. [protected] Nilesh jadhav DOJ:-14 Sep 2016 to till date i have experiece with hdfc bank very bad after when i was working with indusind bank 6 month system is very good. sir I told many time BM Mr Sudeep chavhan BM & mentor Neha tiwari for update my salary account & attendance & they told lie with me but when I call hr Hdfc bank Mumbai head office but its not update till date when receiving this message "Dear SO & O kindly ask your mentor to update your Attendance & Complete Active Account Details in Wbars before EOD 16th Nov'16 in order to receives salary on time." Please sir how many time I call hr but not update till date sir I worry about my salary when they told lie with me what intention about salary don't know.my joining date is 14/09/2016.
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                          A
                          Abhi Sharma55058756
                          from Delhi, Delhi
                          Nov 12, 2016
                          Resolved
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                          Resolved

                          Address: Kaithal, Haryana, +91

                          Dear sir,
                          I am account holder of your esteemed hdfc bank keorak branch kaithal.
                          Today i went to keorak branch to deposit some money to my account as well as to my mother's account. My mother also have account in keorak branch.
                          What the shocking thing i found there, the branch manager refuse me to deposit money in my mother bank account and said if my mother come than only he would allow me to deposit money to my mother account.
                          I told him my mother is ill and he replied in a very brutal way.
                          One more thing we r the first customer of this keorak branch who have 6 accounts of ourself in this.
                          Dec 17, 2016
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 16, 2016
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

                          Request you to provide us your customer Id/account number, issue details, complete branch address, branch manager name and registered contact details at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            V
                            Vits Borate
                            from Akot, Maharashtra
                            Nov 12, 2016
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 412105
                            Website: netbanking.hdfcbank.com/netbanking/entry

                            HDFC BANK of bhandarkar road pune is maintaining my salary account with negative balance and charging me monthly 600 rs per month.

                            Branch name : Bhandarkar road pune

                            My salary account is inactive since Jan 2015 and I have been charged continuously. Once I went to nearest HDFC BANK to close the account but they declined and even not given me account closure form and directed to go to Bhandarkar branch
                            +1 photos
                            Dec 17, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 16, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Regret for the inconvenience caused to you.

                            I would require a few details in order to check this from our end. Please write to [protected]@hdfcbank.com along with your customer ID/account number, charges details & your registered contact details. Kindly mention the reference Id TTU[protected] in the subject line and the concerned department will assist you.

                            -Natasha
                            HDFC Bank Customer Assistance
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                              S
                              Shkishore
                              from Noida, Uttar Pradesh
                              Nov 12, 2016
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                              Hi,

                              This is in regards to HDFC Regalia Credit Card. Few days back I received a call from your executive Sunny (Mobile Number –[protected] and he also connected me with his supervisor Shreya (Mobile Number – [protected]).

                              Sunny completed all the formalities with me and asked one of your executive – Suraj (Mobile Number [protected]) to collect the documents (PAN Card, Salary Slip, Photograph, Mobile Invoice Copy, Adhaar Card).

                              Suraj collected the documents on 20th of October and mine verification call and physical visit verification too completed.

                              Suraj given me the acknowledge slip with APP No CC29605063 and I received the message from HDFC bank (AD-HDFCBK) with Ref No [protected].

                              Now I am continuously checking for the current status but I am getting the message of no records found.

                              I am trying to reach Shreya but her number is continuously switched off. I am trying to reach Sunny for this but he is not responding and if any chance responds to calls, he has used abusing words with me.

                              I have doubt of misusing of my documents so request you to kindly check on this and take proper action against this.

                              I would request a proper reply else will go for proper legal action since Sunny is not responding to my message where I have asked to return my documents if credit card cannot be made.

                              ** I also tried Suraj number, but he has given me the wrong number.

                              Look forward for a revert on priority.

                              Regards,
                              Sudhanshu Kishore
                              Dec 19, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 18, 2016
                              HDFC Bank Customer Care's response
                              Dear Mr. Kishore,

                              We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.

                              We request you to bear with us in the interim. For any further clarifications, you may write to us at: [protected]@hdfcbank.com and we shall assist you.

                              The reference number for this interaction is [protected].

                              -Natasha
                              HDFC Bank Customer Assistance
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                                pkreddy
                                from Ranaghat, West Bengal
                                Nov 12, 2016
                                Resolved
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                                Resolved

                                Preferred Banking

                                Address: Khordha, Odisha, 751015

                                It is seen that HDFC bank is charging loyal customers for preferred banking. I have an account for the last 14 years and this is not the way to be treated whereas other banks do not charge any such fee for similar services. I wrote but the bank never replies in writing about this programme management fee. I do not understand why no reason is given for charging such fees and first of all WHY in the first place.

                                Email 17.[protected]@gmail.com...
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                                Pradeep Golkonda
                                from Mumbai, Maharashtra
                                Nov 12, 2016
                                Resolved
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                                Resolved

                                Address: 500028
                                Website: www.HDFC.com

                                Hello Sir,
                                I have got the HDFC credit card No:- [protected] dated on 09/01
                                This card issued me as complementary gift . At the time of discussion HDFC representative told me that the this is the complementary gift so you dont need to pay any dispatch & other charges.but in the last 3 days I have got 4-5 messages from hdfc bank for the dispatch bill & min due charges. Due to this reason i am not interested to use the credit card.
                                +1 photos
                                Dec 19, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 18, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We regret to assist you further in the absence of the card details. Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.

                                1.Name as mentioned in the card account,
                                2.Last four digit of your credit card (xxxx xxxx xxxx 1234),
                                3.Contact number as updated in the card account and latest contact number.

                                You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  samarthsk
                                  from Pune, Maharashtra
                                  Nov 11, 2016
                                  Resolved
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                                  Resolved

                                  Address: Nashik, Maharashtra, 422013
                                  Website: indian consumer complaints forum

                                  I have done transaction Rs.100 dated 30/9/2016 for the payment of SSCWR, Mumbai exam by using HDFC card .The actual amt disputed was 100.85 but still the payment status on my SSC exam profile showing that the payment is 'pending'.So, I contacted to my home HDFC branch and as per their instructions called to customer care.Then I done offline transaction by offline challan to SBI bank as the last payment date remained only 1 day.
                                  After that I submitted 'cardholder dispute form' as per instructions of customer care.
                                  1.5 month is over now, but the Rs.100 not credited to my account.
                                  Dec 17, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 16, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Sorry for the inconvenience caused.

                                  Kindly write to us at [protected]@hdfcbank.com with Customer Id/account number, transaction details (date, time and amount) and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

                                  -Natasha
                                  HDFC Bank Customer Assistance
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                                    umakant_rane24
                                    from Mumbai, Maharashtra
                                    Nov 11, 2016
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400080
                                    Website: HDFC

                                    I m poonam Tikudave My A/c :-[protected]

                                    bank are deducting every month some chargers towords to AMB Charge Deduction this is my Salary A/C.

                                    you can check the details below
                                    AMB CHARGES INCL ST & CESS FOR AUG 2016 517.50
                                    AMB CHARGES INCL ST & CESS FOR SEPT 2016 690.00
                                    AMB CHARGES INCL ST & CESS FOR OCT 2016 517.50

                                    please refund my amount.

                                    Poonam
                                    [protected].

                                    poonam.[protected]@gmail.com
                                    Dec 19, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 18, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Apologies for the delay in response.

                                    We have received your e-mail and will respond to you with reference number[protected] within 3 working days.

                                    -Natasha
                                    HDFC Bank Customer Assistance
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                                      chetna1980
                                      Nov 11, 2016
                                      Resolved
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                                      Resolved

                                      Address: Jaipur, Rajasthan, 302015

                                      Hello

                                      I am a customer of hdfc bank from 2007. i see a deduction of rs. 115 against programmanagement fee jul-sep16 121016. this is surprising!!

                                      Neither i authorized anyone nor i am aware of this transaction. the customer should be informed before any transaction is made in the customer's account.

                                      Clarify and refund asap. i do not want to be part of any such program.

                                      Also without consent of the customer, how can you deduct such amount from his account?

                                      Thanks,
                                      Chetna sharma
                                      Dec 16, 2016
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 15, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number. Please mention the Reference Id TTU[protected] in the subject line for us to assist you better.

                                      -Natasha
                                      HDFC Bank Customer Assistance
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