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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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M
manikandan787
from coimbatore, Tamil Nadu
Nov 25, 2016
Resolved
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Address: 641024
Website: www.consumercomplaints.in

Some other person details will be reflecting into my cibil report for the last 1 year. Due to pan card, i am getting this issue. i.e my pan card was issued to some other person. For this i raised complaint to income tax office and they sent one letter to me regarding this on august month. They conveyed to keep this card with me and new pan card will be allotted to that person like that they mentioned in letter. For the last two months, i checked my cibil report whether that person loan detail will be removed or not.But still that person details is not removed in my cibil report.

I gave income tax letter to axis bank. They are not considering this letter for proceeding further steps. They asked me to clear this issue first, then only we can approve your loan like that they are saying for the past few months.

I went to his bank(HDFC) and explained my scenario to them. But they said, without that person request we can't remove pan card details. So please ask him to update his new pan card details.

I asked that person to update his new pan card details to his bank through online.But he said, their websites (hdfc) is not allowing to update and i sent a letter also to bank to update my pan details, but they are asking me to come bank directly. But now i am in foreign. so i can't come to bank directly like that he said to me.

so please guide me how to resolve this issue. i.e how to remove that person details in my cibil. please help me.
Nov 30, 2016
Complaint marked as Resolved 
That person got the mail from hdfc bank to submit the new pan card details but that person is not in India right now. What shall i do now. That person got the mail from below mail id.. [email protected]
HDFC Bank customer support has been notified about the posted complaint.
Nov 25, 2016
Updated by manikandan787
Already i raised complaint to this. But yet now my problem is not resolved. pls help me.
Dear Manikandan,

Information is insufficient to resolve your grievance. Email your concern/query along with PAN to [protected]@nsdl.co.in /call on[protected]
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    M
    msethi2k1
    from Delhi, Delhi
    Nov 25, 2016
    Resolved
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    Resolved

    Address: 147001

    I had applied for credit card.
    When courier handed over the envelope, it was found that envelope was torn and open on one end. So the delivery was not taken and returned.

    Sir, as you know somebody might have cloned the card and noted vital deails from the card.

    Hence i request you to send new card with different number and courier it in a strong and proper envelope.

    Regards,
    Mohinder singh sethi
    [protected]@gmail.com
    (M) [protected]
    Jan 1, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Nov 20, 2016
    Vaijanath choure's response
    Plz update my email id
    Verified Support
    Nov 30, 2016
    HDFC Bank Customer Care's response
    Dear Mr.Sethi,

    We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is[protected].
    [protected]@gmail.com
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      R
      Rohan Johri
      from Delhi, Delhi
      Nov 25, 2016
      Resolved
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      Resolved

      Address: 411008
      Website: Spam Calls from HDFC

      HI,

      I have been receiving calls from HDFC bank, DAILY from more than a month for selling loans/Credit cards etc. Despite telling them not to call, i still receive a call DAILY WITHOUT fail. The executives on phone claim they have been provided a list from which they call their customers . This is harassment and needs to be stopped. Please take a strong action urgently, else i will be forced to take legal actions against it.
      Dec 30, 2016
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 29, 2016
      HDFC Bank Customer Care's response
      Dear Customer,

      Apologies for the inconvenience caused. I have noted your feedback and will surely take it up with the concerned team.

      You can write to us at [protected]@hdfcbank.com along with the caller details, number from you received the calls, your contact details and the issue details. Kindly mention reference Id TTU[protected] in the subject line for us to assist you further.

      -Bejoy
      HDFC Bank Customer Assistance
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        R
        rohit.kshyap86
        from Noida, Uttar Pradesh
        Nov 25, 2016
        Resolved
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        Address: New Delhi, Delhi, 110001
        Website: www.hdfcbank.com

        There was an unauthorized transaction on 11th Nov'16 for Rs 8117 and again on 24th Nov there was a hold on Rs 11936 without any reason and any information. I have been calling the HDFC bank customer services since 11th Nov however there is no resolution I have received. HDFC bank stilling money from my account. I have so upset and I depressed because my hard earn money being robed from my account. My Account Number is - [protected]. please let me know if there is anyone who can help me.
        Jan 18, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 30, 2016
        HDFC Bank Customer Care's response
        Dear Rohit,

        We are looking into the issue and will respond to you with e-mail reference number[protected] within 3 working days.

        - Anay
        HDFC Bank Customer Assistance.
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          S
          S.kumar1232
          from Noida, Uttar Pradesh
          Nov 25, 2016
          Resolved
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          Resolved

          Address: 110077
          Website: www.hdfcbank.co.in

          Dear all,

          This is to inform you all hdfc bank of bamnoli is not withdrawing cash for my saving account since monday (21st nov 2016). I have valid cheque book and valid reason to withdraw cash from my saving account. But the branch team is not withdrawing as per the guidelines. Pease find the below reasons was they are giving
          1. We don't have much cash
          2. We don't have cash
          3. Our bank limit is 5 lac per day to dispense and we can’t give you 24 k in a week, descries the amount
          4. We required authority letter

          And they are providing the cash to the privileges account holder and also providing them cash before and after the banking hours. For more clarification’s anyone can check the cctv footage from 11th nov to 25th nov 2016 for evidence.
          If someone have an account and want to withdraw the cash according to the government timelines should get disbursed as per the government guidelines. Instead of giving him reasons, he should get the money that he want (Under the govt. Guidelines) which he deposited in his account.
          Dec 26, 2016
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 25, 2016
          HDFC Bank Customer Care's response
          Dear Customer,

          Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

          Request you to write to us at [protected]@hdfcbank.com along with your account details, complete branch details you visited, issue details and registered contact details. Please mention the reference Id TTU[protected] in the subject line and our concerned department will assist you.

          -Natasha
          HDFC Bank Customer Assistance
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            V
            vagadiamanish
            from Mumbai, Maharashtra
            Nov 25, 2016
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            Address: Rajkot, Gujarat, 360410
            Website: www.hdfcbank.com

            Reference number/docket number ahdc [protected]
            On 24th on november 05:09 pm amount of rs. 29, 494.00 was deduction from my salary account no. [protected], dhoraji, gujarat my name is maish laljibhai vagadia without any transaction. I came to know this while checking my account summary.
            I request to check on this why it has been deducted as i haven’t done any online transaction and return the amount to my account.
            M [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              B
              BharathJ
              from Noida, Uttar Pradesh
              Nov 25, 2016
              Resolved
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              Resolved

              Address: 600053
              Website: www.hdfcbank.com/personal/credit_card/cc_track

              Dear Sir/Madam

              I have got the Credit card verification done for the Credit card both on phone and home physically. And Mr.VijayAnanad from HDFC have confirmed hat everything is fine and working. Will get the card to home address within 2 days and you can track the order on our web site. My Application Reference Number
              [protected]S1. I got all the clearings done with the verification then why I am getting the status. Status
              DISAPPROVED
              Remarks
              DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

              I need to get this resolved . I have all the proof on the verification and the employees name with their numbers . If this is not resolved I will take this into deeper to Consumer Affairs . No proper message was delivered for the Disapproval Status.If you are not providing any response or providing good service, don't cheat the people. I think my details information being used illegally including my Photo and Photo copies wit Signature.

              I need this resolved right now. Before I take further actions

              Regards,
              Prasanna. J
              [protected]..
              Jan 1, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 01, 2016
              HDFC Bank Customer Care's response
              Dear Mr. Prasanna,

              we have taken note of your comments expressed with regard to your HDFC Bank credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].
              - Manoj
              HDFC Bank Customer Assistance.
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                K
                kapilaradhya
                Nov 24, 2016
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110059

                Hello sir
                Very gud morning
                500/1000 notes are closed but banking service is very bad only one row is working and very slow counting for notes bank staff and bank guard bahar har ane wale person ko 2 baje ke baad se hi mana kar rahe hai ki bank band band or ander bahot rush hai jabki ander to ek hi row mai working ho rahi hai second counter mai to note exchange hone hai wo bhi khali bheti hai or bahar jo guard hai wo sabko bahar se hi mana kae deta hai ki cash khatam sirf deposit ho raha hai balki jab mai akhir ander gya to sirf ek row hi open thi sirf 25 log hi ander the wo bhi tang the cash bahot slow count kar rahe the all staff is not proper working
                Plzzzz aap se request hai ki inse pura acttionliya jaye
                Kapil bangia [protected]
                Dec 26, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 25, 2016
                HDFC Bank Customer Care's response
                Dear Customer,

                Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

                To help you with, share your registered contact details, issue details, staff details and complete address of branch. You can find the complete address using the below link:
                http://bit.ly/1p9RIq0. Kindly mention the reference ID TTU[protected] in the subject line. Our relevant department will assist you further.

                -Natasha
                HDFC Bank Customer Assistance
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                  H
                  Hanumant Shegade
                  from Bengaluru, Karnataka
                  Nov 24, 2016
                  Resolved
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                  Resolved

                  Address: 411027

                  HDFC bank deducted Rs 3500 from my salary account without any intimation on date 5th November 2016. This charges are too many.. and that should be revert on my bank account. They should mention the details of that deduction and should send intimation email or They should call to consumer before this deduction. Even they did not sent any SMS of amount deduction
                  May 10, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 25, 2016
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Request you to provide us your customer Id, charges details and registered contact details at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

                  -Natasha
                  HDFC Bank Customer Assistance
                  Nov 28, 2016
                  Updated by Hanumant Shegade
                  I did reply on [protected]@hdfcbank.com but did not take action action form the HDFC bank support team. On 25th November they mentioned that they will be back in one working day but still date they didn't refund my money or not reply to me yet
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                    B
                    bravinder203
                    from Mumbai, Maharashtra
                    Nov 24, 2016
                    Resolved
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                    Resolved

                    Address: 500010
                    Website: HDFC Bank

                    I am an NRI currently not in India.. HDFC Bank guys are not accepting my Repayment cheque citing various reasons.. One of my earlier cheques got returned citing signature invalid, due to another Bank's fault.. This HDFC bank guys want to get as much interest as possible so they are not accepting the new Cheque citing various rules... Now i have to end up paying more interest than expected.. It has been more than 3 weeks since the cheque got returned..
                    The bank guys are still not accepting the cheque..

                    Can some one help me in this..
                    Dec 26, 2016
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Nov 24, 2016
                    Updated by bravinder203
                    Here is my Home Loan account number[protected]
                    Verified Support
                    Nov 25, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to write to [protected]@hdfc.com for resolution of your query/complaint.

                    -Natasha
                    HDFC Bank Customer Assistance
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                      A
                      Anjula Srivastava
                      Nov 24, 2016
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110043
                      Website: www.hdfcbank.com

                      Hello

                      I Anjula Srivastava have a credit card number [protected] is running since 2012.

                      2 Months ago i made a request to waive off my finance charge and late fees which i can pay for my credit card and everything should be in smooth way. But till the date nothing has been happened yet.

                      HDFC Credit Card executive Mr. Vipin from Collection department called me and said that kindly pay your bill and we will waive off your all charges and make a smooth payment for you. He gave me his mobile number also that after made payment you please call me on this number and i will start your process of waive off. Number is here [protected]. Once i paid and called his number for confirm he didn't come on call and some Ms. Jaismin picked the call and said that he is busy and he will call you, I called him next day then again the lady picked the call and said collection department has no authority for waive off anything you should contact with customer care. Now please let me know why your so called executive made fake promise with me. You must have recording for the same.

                      Again one of your executive Ms. Sarita called today and she used very untolerable language which is against from ethics once i asked her for bill.

                      Now I want to meet one of your executive for settlement on my account. And i will go with that above misguiding factor which your executives made with us.

                      Below is my contact number i am expecting your call and first close this matter than i will look forward this.

                      Regards

                      Anjula Srivastava
                      +91-[protected]
                      Dec 30, 2016
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 29, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        S
                        shyamverma77
                        Nov 24, 2016
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana
                        Website: www.hdfcbank.com

                        Hi,

                        I am submitting this complain because i had requested HFDC not to renew my credit card ending 2906 which was expiring in Oct 2016.I am out of india and i was not willing to renew it.

                        Inspite of several request through mails, HDFC is sending new credit card to my india address where i am not available.I have hotlisted new issue cards to avoid any misuse but they are again and again sending new cards.SO far they have generated 4 new cards and i have blocked them all and i am pretty much sure if i don't submit a consumer complaint they will again sent a new card.
                        Dec 26, 2016
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 25, 2016
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Regret the inconvenience caused and we are keen on discussing the concerns you have.

                        Request you to write to us from registered email ID at [protected]@hdfcbank.com along with your credit card number / Customer ID, complete issue details and registered contact details. Kindly quote the reference ID TTU[protected] in subject line.

                        -Natasha
                        HDFC Bank Customer Assistance
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                          D
                          dipu2310
                          from Chandannagar, West Bengal
                          Nov 23, 2016
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                          Address: Pune, Maharashtra
                          Website: www.hdfcbank.com

                          I have a credit card with HDFC bank for the last 3 years. Card number [protected]. In the last 3 years there has never been any late payment ever. However last month i was hospitalized and am still not attending office. This month I could not make the payment. I received a mail from Susana.[protected]@hdfcbank.com and i replied to the mail stating the situation. I asked for some time or preferably a payment plan. I have not received any response till date. Then started the line of calls. They started abusing and harassing. They are not offering any payment plan and are continuously threatening with dire consequences.THIS IS CAUSING MENTAL HARASSMENT and being a loyal customer do not expect such behaviour from hdfc bank. they are pushing me to the verge where i will be forced to take some extreme step and my family is going to hold hdfc bank responsible.
                          HDFC Bank customer support has been notified about the posted complaint.
                          On 24th on November an amount of Rs. 29494.00 was deducted from my salary Account
                          No. [protected], Dhoraji, Gujarat, without any notification.
                          I came to know this while checking my Account summary.

                          I request to check on this why it has been deducted as I haven't done any online transactions and return the amount to my account or get back with a valid detail reason of deduction...
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                            N
                            Nilesh Gohel
                            from Surat, Gujarat
                            Nov 23, 2016
                            Resolved
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                            Resolved

                            Address: Bhavnagar, Gujarat, 364001

                            To Whomsover it may concern,

                            My name is Nilesh Gohel and I hold an NRE and an NRO accounts with HDFC Bank, Bhavnagar, Gujarat.

                            I was not able to withdraw any money from the bank as the bank was closed for WITHDRAWAL yesterday on 22-Nov-2016. When inquired to bank staff, they said bank does not have any money and withdrawal is closed for the whole day on Tuesday. No withdrawal was allowed by cheque or exchange with old currency notes.

                            When requested to log a complaint, they denied and told to come next day on 23-Nov.

                            I visited bank today (23-Nov), they still said bank has no money for withdrawal.

                            As per RBI guidelines, all the banks are given enough money for their customers to withdraw as per daily limits but this particular bank does not even have a single rupee for withdrawal.

                            I am trying to find out the root cause of this situation. This is creating a big hassle in common man's life. Especially, when NRI customers like me who are visiting India for a shorter period of time, we are in big trouble without have any money in hand.

                            In addition to above situation, HDFC bank has never opened their ATMs for their customers since the demonetization was declared.

                            We have some other banks in bhavnagar, but they do have their ATMs operating well and their bank branches are also letting customers withdraw money.

                            I contact RBI Mumbai branch and I was told to contact Mr. Rao at following mobile numbers: +91 [protected] and +91 [protected]. After trying to reach one of these numbers for almost 20 minutes, I was lucky to talk to Mr. Rao and he advised me to drop an email to above mentioned email address.

                            I hope this situation will be reviewed and some action will be taken.

                            You can contact me at following phone or email address: [protected]@gmail.com

                            Thanks,
                            Nilesh Gohel
                            USA Contat Number: +[protected]
                            Dec 25, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 24, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

                            Request you to write to us at [protected]@hdfcbank.com along with your account details, complete branch details, issue details and registered contact details. Please mention the reference Id TTU[protected] in the subject line and our concerned department will assist you.

                            You can get the complete branch address by visiting the below link:

                            http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

                            -Manoj
                            HDFC Bank Customer Assistance
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                              A
                              Aniruddha Verma
                              from Delhi, Delhi
                              Nov 23, 2016
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 110027

                              Hi,

                              More than 50 hours, 15 odd emails and innumerable calls later...
                              All for a 602 Rupees disputed payment which was credited by the seller and an initial interest amount of 1000 Rupees paid by me. But, this is to do with doing the right thing

                              I am being charged month over month for a disputed payment on my credit card since last year. This year(2016) in January, I paid all the interest amount and the seller also credited back the disputed amount.This should have closed the matter.
                              However, since then, almost 11 months later, I am still being charged for that payment.
                              I have written multiple times to the credit card division, the dispute division, called up customer care. They don't seem to be bothered about responding at all.

                              My credit history has been destroyed by this. I have been confirmed over call that the interest amount I paid was credited and also the disputed amount was credited. However, that is all they have managed to do. They have not been able to call me or talk to me about solving the actual problem.

                              I request someone responsible enough from the bank to help solve my problems-

                              1. Clear the confusion of all this late payment on a disputed payment which was acknowledged and credited back by the seller.
                              2. Resolve my credit history which has been destroyed due delayed proceedings by the bank.

                              I have all the details which I have not shared here. But, will do so immediately when someone from the bank reaches out.

                              I request you.

                              Thank you.
                              Dec 25, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 24, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

                              You can write to us at [protected]@hdfcbank.com along with credit card details, transaction details, registered contact details and issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                              -Anay
                              HDFC Bank Customer Assistance
                              Old check book finished and required new check book very urgency due to I want to pay other people urgently so pls send fast as posible.
                              Ankur kanubhai gajjar
                              Address. sector4/205 chankyapuri soc, ghatlodiya, Ahmedabad_380061
                              My Ac number_[protected]
                              Dear HDFC

                              My personal loan account no. is 41117808 current Installment date is 4 th of every month but i want tot change my to 12th of every month

                              because i am going to change my job my salary is going to credit lately in that firms so please do needful and change my EMI date of 41117808 this loan
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                                C
                                casg
                                from Deulgaon Raja, Maharashtra
                                Nov 23, 2016
                                Resolved
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                                Resolved

                                [protected] is calling saying they want to give personal loan (23 nov 1:22 pm).. They call everyday and have told several time that i dont want a loan.. When i said today not to call me when i have told you that i dont want personal loan this salesgirl started abusing.. gaalii de rahi thi.. i disconnected the call and she again called back (23 nov 1:23 pm)and started abusing and abusing and abusing. Take a strict action against her and such people should be kept behind the bars to make them understand how they waste others time and destroy mental peace.

                                Also companies like HDFC should also be sued, as they dont keep any record if a person says no for their product.. still they keep on calling.
                                Dec 25, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 24, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

                                Request you to write to [protected]@hdfcbank.com along with the complete issue, account number/customer Id, caller details (name and number) and your registered contact details. Please mention the reference Id TTU[protected] in the subject line and our concerned department will assist you.

                                You can get the complete branch address by visiting the below link:

                                http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

                                -Manoj
                                HDFC Bank Customer Assistance
                                My name Ashutosh mishra
                                my A/c [protected]
                                my old mobile no [protected]
                                my new mobile no [protected]
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                                  Y
                                  Yadvinder Sharma
                                  from Noida, Uttar Pradesh
                                  Nov 22, 2016
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110041
                                  Website: Hdfc

                                  Hello sir, my name is Yadvinder . I applied a new car loan application in hdfc but declined due to false documents . Sir, I give accurate / true documents to bank . My application number is43901870. I challenged bank because I was give true / accurate documents. Now bank is spoil my CBIL because bank mentioned on my CBIL i.e, customer provided false documents so declined application . Now other bank does not give me loan due CBIL . Please sir help me what would be I do . I have urgent requirements for loan . Please sir help . Thanks &I best regards, Yadvinder. Mobile [protected]
                                  Dec 26, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 25, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Yadvinder Sharma,

                                  Regret the inconvenience caused and we are keen on discussing the concerns you have.

                                  Request you to write to us from registered email ID at [protected]@hdfcbank.com along with the CIBIL copy and control number available with you for further investigation in this regard. Kindly quote the reference ID TTU[protected] in subject line.

                                  - Anay.
                                  HDFC Bank Customer Assistance
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                                    J
                                    Jencygrace D A
                                    from Pattukkottai, Tamil Nadu
                                    Nov 22, 2016
                                    Resolved
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                                    Resolved

                                    Address: Coimbatore, Tamil Nadu, 641021

                                    Sir,

                                    I don't need the credit card that I have applied so please help me in cancelling the credit card and the offers availed within it.. Please assist me in completing the procedure.[protected] is the card so please cancel it off and I have been also charged an amount of 1799 for the credit card, for an offer so please cancel all the offers. And the credit card as well.. Please they have sent me an due amount also but I didn't receive the card yet... So please help me in cancellation of all the formalities as soon as possible
                                    Dec 24, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 23, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id/credit card number, issue in detail and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      S
                                      Sourik Nandi
                                      from Bhubaneshwar, Odisha
                                      Nov 22, 2016
                                      Resolved
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                                      Resolved

                                      Address: 700156

                                      I, Sourik Nandi, am HDFC Credit Card holder and I had recharged a Tata Sky account for Rs. 500 through payzapp mobile app using my Credit Card on 29-Oct-2016. The amount was not credited to the Tata Sky account. I contacted Tata Sky and came to know that the transaction was pending on HDFC's side. I filed a complain with HDFC Credit Card department on 7-Nov-2016 and was asked to submit a dispute form which I emailed on the same day, the reference being [protected]. Since then I have followed up with HDFC through email several times but in vain. I was asked through email to send the dispute form once again on 17-Nov-2016 and I emailed the CC dispute form with all necessary details on the very same day. It has been nearly 3 weeks of the transaction but the complain is not resolved and there has been no communication from HDFC's side. The amount in question is already billed in CC Account Statement for Nov, 2016. This is a severe lapse and inefficiency in service. Please look into and help so that my account is credited back with the amount of Rs.500 as soon as possible.
                                      Dec 29, 2016
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 25, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Sorry for the inconvenience caused.

                                      Request you to please share your registered contact details and transaction details on the below Link: https://leads.hdfcbank.com/applications/webforms/apply/Payzapp_Feedback/index.aspx.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Verified Support
                                      Nov 28, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are yet to hear from your end, kindly share your issue details and registered contact details using the below given link.
                                      bit.ly/PayZapp_Feedback.c

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Verified Support
                                      Nov 28, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Apologies for the inconvenience caused.

                                      As per your query, we wish to inform you that the transaction processed on[protected] for Rs.500/- towards MVisa is failed from the operators end and the same is been refunded to your PayZapp wallet card on[protected], the current PayZapp wallet balance is Rs.750/-.

                                      Incase of any further queries, please feel free to email us at [protected]@payzapp.in or call us on[protected]Toll Free) for more details.

                                      Thanks & Regards,

                                      Anay
                                      HDFC Bank Customer Assistance
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                                        B
                                        Baggu123
                                        from Hyderabad, Telangana
                                        Nov 22, 2016
                                        Resolved
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                                        Address: 500033

                                        Hi Sir,

                                        I've an account with HDFC Bank, with account no: [protected].
                                        The depository charges of Rs 220 and Rs.644 have been deducted from my a/c in November-2016 w/o notification . They are deducted the same amount without any intimation and even customer doesn't have an idea how to avoid such payment.
                                        Please help me in this regard. I want my money back. Now, I'm really afraid of maintaining an account with HDFC bank.

                                        With regards,
                                        Hemalatha Bagadi
                                        Dec 25, 2016
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Nov 22, 2016
                                        Updated by Baggu123
                                        I don't know how the complaint got resolved. I neither get any response from HDFC Bank through email or phone call nor my deducted money deposited into my account..
                                        Please solve my issue. I want my money back with proper explanation. As, I never took any offers or services or products from HDFC bank which are notified as chargeable.

                                        Kindly, revert my money back..
                                        Verified Support
                                        Nov 24, 2016
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have received your e-mail and have responded to you on November 23, 2016 with reference number[protected].

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Yeah, thanks for your quick response..
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