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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
Complaints 32882
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HDFC Bank reviews & complaints page 1279

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K
kopal28
from Bengaluru, Karnataka
Nov 18, 2016
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

I have salary account in HDFC Bank. I am still using this account for all the transactions. My both the accounts (Salary & Reimbursement) became negative (-1, 521.92 & -8, 391.47 respectively )which is against RBI guidelines/rules. This is not legal . Please provide me with a solution .

Moreover, i visited their branch in Greater Noida. Staff was not willing to help or listen to my concern. Please help.
Dec 22, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2016
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to us at [protected]@hdfcbank.com along with the following details:

[1] 14-digit Account number / Customer ID
[2] Registered Mobile number
[3] Registered email ID

Kindly quote the ref ID TTU[protected] in subject line.

-Manoj
HDFC Bank Customer Assistance
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    sumit.pec
    from Noida, Uttar Pradesh
    Nov 18, 2016
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
    Website: hdfc.com

    Hello,

    I have purchased an under construction property in Noida and availed Loan from ICICI bank.
    I transferred my loan from ICICI to HDFC in July 2016 on lower interest rate. HDFC executive told me that interest rates on loan will automatically reduced when RBI announced any reduction in rates.
    Now HDFC is not reducing my loan interest whereas they are offering new loans at lower rate.
    They have cheated me. Kindly help me and let me know how I can get my issue resolved.
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      K
      KALIMUTHU180691
      from Delhi, Delhi
      Nov 18, 2016
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      Address: Chennai, Tamil Nadu, 600089

      Dear Sir Madam.. I have taken the Personal Loan (Loan Number :[protected] of Rs. 80000 and completed 29 EMI out of 60 EMI. Last 6 months i could not able to pay the monthly EMI Rs. 1903 due to Financial Crisis and Father Death. I have explained the situation to HDFC bank by mails many times and asked the Settlement. But Last 3 days i have received the call from[protected] & [protected] (Mr. Justin) and i have clearly telling about my situation and confirmed i will make the settlement on Jan 2017. But he was not understand and listening my words and used unwanted words and also he was continuous called to my office manager and discussed with him about my transactions . He was threatened me bu telling unrelated words. Kindly consider my request and Situation and stop this type of mis activities. Also i have asked the Official Mail ID from him to send the previous correspondence but he was not at all confirmed his identity . How i believe he was the HDFC Bank Staff.Please take immediate action against him and confirm.
      HDFC Bank customer support has been notified about the posted complaint.
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        B
        bollojubaba
        from Razole, Andhra Pradesh
        Nov 17, 2016
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        Address: 533001

        Sir I took a personal loan from HDFC Kakinada, East Godavari, Andhra pradesh with loan account number 22332228.

        I cleared all of my instalments.

        Today i got a phone call asking me to pay 300 rupees due.

        when i asked for which month you are charging, the bank employ did not answer properly and threatened me to refer to CIBIL. I recorded the phone call
        She threatened to Spoil my CIBIL scoring.

        I wonder is this the way to behave with the customers.

        If any dues are there give in writing the details, I will check with the receipts i have. after all everything is Electronic clearence only.
        Such are the cheats of HDFC .
        arrogant and Irresponsible behaviour by the staff (the Phone call is received at 5:30pm 17/11/2016)
        Please update my CIBIL scoring

        PLEASE UPDATE AND MY CIBIL SCORING
        HDFC Bank customer support has been notified about the posted complaint.
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          lokesh267
          from Mumbai, Maharashtra
          Nov 17, 2016
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          Resolved

          Address: Thane, Maharashtra, 400605
          Website: hdfc

          My name is lokesh
          I am having a regular saving account with HDFC. I can see that the HDFC bank has deducted Rs. 114.5 from my account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. I did not opt for any service, hence to deduct customer's money without taking their consent is not lawful. I want this so called fee deposited back to accounts.
          Dec 19, 2016
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 18, 2016
          HDFC Bank Customer Care's response
          Dear Customer,

          Regret for the inconvenience caused.

          To help you with kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

          -Natasha
          HDFC Bank Customer Assistance
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            Blue Moon Granite
            from Udaipur, Rajasthan
            Nov 17, 2016
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

            मेरा चालू खाता ([protected])जो कि HDFC की शाखा ग्रेटर नोएडा अल्फा 1 में है आज में चेक के दुआरा कॅश निकालने गया तो बैंक मैनेजर ने मुझे केवल 10 हजार रुपये ही दिए बोला कि हमारे पास डिस्ट्रिक्ट मजिस्टेट का आर्डर है कि चालू खाता वाला को 10000 ही देना है जबकि रिजर्व बैंक की guidlines है कि 50000 देना । ये अपने मर्जी से नियम बना लेते है। इनके पास कैस नही होता श्याम को कैस आता है । इन पर कोई कार्रवाई करे
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Sumalatha Nandru
              from Hyderabad, Telangana
              Nov 17, 2016
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              Address: 500016
              Website: HDFC

              I hate to write this complaints again.. These is my second complaint... recently i have raised one complaint against debited money from my account without any information.. HDFC Bank people are not responding for my complaints.. Why you people are debiting my money from my salary account.. I want my money back so please respond for this.. Recently i have seen that -390rs was in my account.. and some some money also debited from my account for Debit card charges from aug 2016, but i have taken my debit card in sep. so how you can cut money.. day before yesterday only i have credited 7000rs in my account, so from in that money that -360rs was debited.. See im fully irritated for this issue.. I cant bare any more charges...Now i need my money back and if any charges will be there in future i will definately close this account also.. Recently i thought to take credit card also.. but now i wont think to take credit card from HDFC Bank.. I wont.. Already two days gone.. So now immediately i want response from you HDFC bank.. Below you can see the attachement files.. My account details...
              Holder Name: Nandru Sumalatha
              Account Number:[protected]
              Branch: Kondapur, Hyderabad
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                svnathan
                from Chennai, Tamil Nadu
                Nov 16, 2016
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                Resolved

                Address: Chennai, Tamil Nadu, 600091
                Website: sms

                I am not the customer of the bank.I have received an intimation thro sms to my cell [protected] by 4.24pm to-day acknowledging receipt of payment via[protected] towards loan No.20651991 for Rs.12629/ I don't know whether any amount has been debited from my account from my bank account standing in other banks. I am aged and moving is difficult and also could not verify with the banks due to the present existance. Kindly let e know whether any amount has been debited from my account and if so fro what bank.If not why a message has been sent disturbing me entally
                Dec 22, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 21, 2016
                HDFC Bank Customer Care's response
                Dear Customer,

                Apologies for the delay in response.

                Please share the contents of the SMS received by you on [protected]@hdfcbank.com for further investigation. Kindly mention the reference ID TTU[protected] in the subject line and we shall assist you better.

                -Anay
                HDFC Bank Customer Assistance
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                  N
                  Nagaraja B G
                  from Mysore, Karnataka
                  Nov 16, 2016
                  Resolved
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                  Resolved

                  Address: Bangalore Rural, Karnataka, 562162

                  Dear concerned.,

                  Atm., is closed from 3 days in the below address. I m happy to say hdfc bank providing good service all over india.
                  Pls take the necessary action. As per the security information cash is not atall loaded
                  Madanayakanahalli
                  Near tumkur road
                  Landmark lichfl care homes
                  Bangalore[protected]

                  Thankingly.,
                  Nagaraja b g
                  [protected]
                  Dec 22, 2016
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 21, 2016
                  HDFC Bank Customer Care's response
                  Dear Nagaraja,

                  Apologies for the delay in response.

                  Presently due to high dispensation of cash from ATMs, some ATM machines are going cash out. We're working round the clock to ensure our ATMs are replenished.

                  We regret the inconvenience and thank you for your patience.

                  -Anay
                  HDFC Bank Customer Assistance
                  Feb 06, 2019
                  Updated by Nagaraja B G
                  But this is not 1st time. Here ATM will close 8pm daily.

                  NAGARAJA
                  From MADANAYAKANAHALLI
                  BENGALURU
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                    V
                    Varadharajan Duraisamy
                    from Chennai, Tamil Nadu
                    Nov 16, 2016
                    Resolved
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                    Resolved

                    Address: 600001
                    Website: netbanking.hdfcbank.com

                    I had a salary account in hdfc bank (Zero balance account) opened by the previous employer.
                    Now, my current employer preferred me to open account in icici bank.
                    So i could not able to maintain the hdfc account.
                    On sep 6th, 2016 my friend transferred me rs.485 to my hdfc account (By mistake to hdfc account, as she had added this account as payee long before) for booking train to go native for an emergency.
                    Hdfc bank had charged rs.485 for non maintenance of minimum balance on 8th sep, 2016.
                    Now my current hdfc bank account balance is -4389.21.

                    Please do needful to refund my 485 rupees and to close my hdfc account.
                    Hdfc account number : [protected]
                    Bank branch : parryscorner-chennai
                    My mobile no. : [protected]
                    +1 photos
                    Dec 19, 2016
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 18, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I have taken up the matter with concerned branch. You may look forward to received on your registered email id in 3 working days.

                    Kindly note the query reference number for this communication is[protected].

                    -Anay
                    HDFC Bank Customer Assistance
                    Sir, i was applying for credit card two times, they are disapproved, please accept my application for credit card .My latest application no -[protected]. Dob -05/10/1986.
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                      V
                      v2yaro
                      from Delhi, Delhi
                      Nov 16, 2016
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                      Address: 122002

                      Unitech cyber park gurgaon branch, refused to change old 500 & 1000 notes more than once in 15 days.

                      Stating its an rbi rule.

                      Such information is not displayed anywhere in/outside the bank. When asked to show such guideline, they deny & ask to check rbi website.

                      Public get to know about this after standing in queue for 4-5 hrs.

                      Exchange limit is 4, 500/day
                      HDFC Bank customer support has been notified about the posted complaint.
                      Hai, I have my salary account(savings account) in hdfc, I never used the current account as it wil not have money in it but from few days back its showing -57 in current account ..why is it showing negative balance? is there will be any loss if I ignore the negative balance.
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                        S
                        Shaik Mohd Musthafa
                        from Hyderabad, Telangana
                        Nov 16, 2016
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 50018
                        Website: www.hdfcbank.com

                        Greeting of the day!

                        Dear aditya puri,

                        This complaint is regarding my credit card.

                        You can check my credit card usage from last 2 months as i have completely stop using my credit card because of fake promises made by hdfc employee while providing me the credit card.

                        Fake promised made by hdfc employees :

                        - when the credit card was provided to me they said i am going to have emi option if i am unable to pay the amount.
                        - post purchase and bill payment i am imposed to penalties

                        I posted to rs 700/- penalty for the due amount of rs 1, 093/- for current month.

                        After this fake promises from leading bank i am forced to leave this bank with no option and i am never going to recommend this bank to anyone in my family & friends.

                        If you can do anything to me it would be great help and a last hope from you.

                        Regards,
                        Musthafa
                        +[protected]
                        Dec 18, 2016
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 17, 2016
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Regret the inconvenience caused to you. Kindly provide us your customer Id/credit card number, issue details and registered contact details at [protected]@hdfcbank.com.

                        Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

                        -Natasha
                        HDFC Bank Customer Assistance
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                          B
                          BH Krishnam Raju
                          from Ariyalur, Tamil Nadu
                          Nov 16, 2016
                          Resolved
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                          Resolved

                          Address: 641401
                          Website: [email protected]

                          It is noticed from the account statement every month you are deducting around 4800/- to wards demat as a/c net pi to hsl sec ac
                          181474200602340029478, it is not under stood how you are deucting every from my savings a/c. The matter is most urgent and serious. Please expain how the additinal charges are being deducted from my savings a/c [protected]
                          Dec 22, 2016
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 21, 2016
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Apologies for the delay in response.

                          The transaction has been done towards share trading from your account. You may write to [protected]@hdfcbank.com for clarifications. You may also write to HDFC Securities at [protected]@hdfcsec.com.

                          Please mention the reference ID TTU[protected] in the subject line for us to track your email and assist you better.

                          -Natasha
                          HDFC Bank Customer Assistance
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                            M
                            Manoj kumar sahoo
                            Nov 16, 2016
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal, 700028

                            Hi Team,

                            I am Manoj sahoo, Having the credit card no [protected], I am Charging a huge amount on my November Month Bill, There is some extra charges is Added on my Bill, Kindly review the Amount and Please revert the Extra charges that is like as Finance charges ETC,
                            Please check the same and Generate a new Bill for Me,

                            Regards
                            Manoj
                            [protected]
                            Dec 19, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 18, 2016
                            HDFC Bank Customer Care's response
                            Dear Mr. Sahoo,

                            We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.

                            We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                            The reference number for this interaction is [protected].

                            -Anay
                            HDFC Bank Customer Assistance
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                              C
                              Chandrakant Choudhary
                              from Pune, Maharashtra
                              Nov 15, 2016
                              Resolved
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                              Resolved

                              In dec 2014 i received a credit card from hdfc and after few day i received a call for activation. But that agent told me that i am bound to purchase an ergo policy worth rs 9001. He split this amount for 24 emi. He said it compulsory because if i die within 24 month bank will have 9001 rupees as backup. And he said if i will not claim anything using this policy i will get 9001 in my account. I called hdfc bank regarding it they denied for any refund.
                              Dec 17, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 16, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

                              Request you to write to us at [protected]@hdfcbank.com along with your customer Id/credit card number, staff details and registered contact details. Please mention the reference Id TTU[protected] in the subject line and our concerned department will assist you.

                              -Natasha
                              HDFC Bank Customer Assistance
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                                S
                                susanthece
                                from Mumbai, Maharashtra
                                Nov 15, 2016
                                Resolved
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                                Resolved

                                Address: 410209
                                Website: HDFC Bank

                                15.11.2016 - this is regarding an incident that happened today with me which i have never expected from hdfc bank, kamothe branch (gchs, pratik gems compound, plot - 10 and 11, sec - 35, kamothe, navi mumbai - 410209)
                                I stood in the queue to deposit my 24000 rupees into my salary account for 45 minutes with my kid. during this entire period only one person was called in to deposit his money (such a long time for a simple deposit). after 45 minutes, they just closed the door on me and others waiting without any intimation.
                                Upon questioning the branch manager (chandrasekhar shinde) the reason for it.. he responded with all unusual answers like we have so many things, there is limits on deposits and so on.. i could tell they have not even served 15 people in the entire working day
                                Such a bad experience with the bank has never happened in the entire 8 years of my account. the employees of this branch are lazy and are not aware of the bank advertisements, policies or new schemes.. they just sit around all the day.
                                Please take immediate corrective action against the branch manager and employees at this branch.
                                Thanks,
                                Susanth swain
                                Dec 17, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 16, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

                                Request you to write to us at [protected]@hdfcbank.com along with your account details, complete branch details, issue details and registered contact details. Please mention the reference Id TTU[protected] in the subject line and our concerned department will assist you.

                                -Natasha
                                HDFC Bank Customer Assistance
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                                  Vishal Hastir
                                  from Delhi, Delhi
                                  Nov 15, 2016
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                                  Address: 122001
                                  Website: hdfcergo.com

                                  I have taken HFDC accidental policy and now i want to cancel it, i contact HFDC Ergo and asked them to cancel my policy but now they asking that there will be 50 % cancellation charges, But at the time of policy sale they told me on recorded call that it will be free if you cancel policy within 15 days of documents handover to you, but now they are saying it will take 50 % money of my premium. Please i want to cancel my policy with full money refeunded.

                                  Thanks & Regards,
                                  Vishal Hastir
                                  HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                                  I have policy of HDFC ergo general insurance. Now I want reburtionment for the same but now they said the name on the policy is Hemant More but cheque send by me is by Hemant Vasantrao More so they could not process the reburtionment. If I want to change the name then I have to renuev policy. Otherwise they could not process.
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                                    A
                                    abhilash chittora
                                    from Delhi, Delhi
                                    Nov 15, 2016
                                    Resolved
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                                    Resolved

                                    Address: 324005

                                    My a/c no.[protected] in the name of m/s anupam medicales is in the branch office talwandi kota -324005 (rajasthan). a/c is linked with pan no.
                                    Aegpc0548h. but in depositing cash a/c is showing not linking with pan. so cash cannot be deposited in the a/c. i contact in the branch and submitted my pan card copy again. they said this office again mailed the pan no. to head office and will be activated shortly. this time i am feeling much more difficultties in depositing my shop cash.
                                    Therefore it is requested to look in to the matter and please activate my current account very shortly.
                                    Thanking you
                                    Prop. abhilash chittora mis anupam medicales 250 a talwandi kota (rajasthan).[protected], [protected]
                                    Dec 19, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 18, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Mr Chittora,

                                    Please mail us at [protected]@hdfcbank.com along with your account details, contact details, exact date of submission of pan updation request and complete address of the branch where the request was submitted.

                                    Kindly mention the reference ID TTU[protected] in the subject line for us to track your email and assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      sonal512
                                      from Pune, Maharashtra
                                      Nov 15, 2016
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411057

                                      I did forget my credit card pin and unfortunately lost registered phone no. So i called customer care to block card permanently they suggest me to change phone no by application and pay all due and then customer care ll give you changed pin no. It takes long time to change phone no then i paid all my dues with interest within 3 month. Till then my card get permanently blocked (Which we can pay with interest in all other bank credit card) now i requests to customer care to restart my card but they are denying to restart and suggesting me to apply new one. Why should i apply new card? Why hdfc can't restart my card though i gave all verification data and paid all dues? If my card not going to start i could skip paying this amount.
                                      Dec 17, 2016
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 16, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Regret the inconvenience that may have been caused and are keen on discussing the concerns you have.

                                      Request you to write to [protected]@hdfcbank.com along with your card details, contact details and your query and our team will get back to you with the steps. Please mention the reference Id TTU[protected] in the subject line and our concerned department will assist you.

                                      -Natasha
                                      HDFC Bank Customer Assistance
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                                        ਵਲੈਤੀ ਪੰਨੂ
                                        from Mohali, Punjab
                                        Nov 15, 2016
                                        Resolved
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                                        Address: 143409

                                        Yesterday on 14/11/16 i bought second hand phone . as old currency was not acceptable by seller i made several transactions which were failed at that time but after sometime payment was successful without my consent or confirmation and that person was unknown . amount was 36000 sent by chillr app even i had not received call from bank before deducting balance.as although then i had made seller a payment with cash.my account no. is [protected] and my name is ajaypal singh and branch address is naushehra pannuan distt tarn taran, 143409 punjab.when i had visit to branch for my loss they had not listened me for once
                                        Nov 15, 2016
                                        Complaint marked as Resolved 
                                        They did not contacted me in any way I had not any mail or call
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 18, 2016
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have checked and found that the said transaction has been reversed to your account. Please check your account statement online for further details.

                                        For further assistance you may mail us at [protected]@hdfcbank.com.

                                        -Anay
                                        HDFC Bank Customer Assistance
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