HDFC Bank Complaints & Reviews

Applied for hdfc fastag on 28th nov'18. Reference # - hfr091024. Got a mail which said that we will get the fastag within 7 working days. Every time we call the toll free number, we are told to keep sending mail asking for update. Have sent rc and aadhar copy as well again. It is told that the representative well call back within 48 hours. There had been no update so far.

Dear sir,
My credit card number
[protected]
With you reference that, your side charge to me used over limit charges. But i don't know card is limit crossing swipe time. Any limit crossing message is not to me my card time, card swipe perfectly but don't any message card swipe time. After this day your office is charges to me over limit crossing. So i request to you to please reverse my over limit charges. I will promise second time don't any mistakes.
Thanking you
Umashankar sharma
[protected]
[protected]

1. My credit card is showing a charge: offus emi, prin nb:04, [protected] (Ref# 09999999980819001793847) for 5, 399.27. There is another charge for 177.38.

Other charges as follows:
19/05/2018 offus emi, prin nb:01, [protected] (Ref# 09999999980519001696673) 5, 227.53
19/05/2018 offus emi, int nbr:01, [protected] (Ref# 09999999980519001696681) 349.12

19/06/2018 offus emi, prin nb:02, [protected]...

I was mistakenly charged 800/- at "kalpana bhargava educational and health" greater noida, delhi ncr. And the merchant has cancelled the transaction from his machine generating a receipt stating void sale dated 28/11/2018. As promised by the merchant the refund would be reflected in my account in 4 to 5 working day which has not happened yet.

Pfa

Today morning without my consent some amount of 1249.62 has been deducted from my credit card which is an unauthorized / fradulant transaction. Hence i have contacted credit card department and they have blocked my card also they informed me to drop an email for that transaction as a complaint. Could you please help me in getting the amount reversed.

The bank says i will open your account if you open a rd (Reacurring deposit). Why?
Bank :

Hdfc bank ltd

State :

West bengal

District :

Gobardanga

Branch :

Gobordanga

City :

North 24 parganas

Ifsc code :

Hdfc0004023
Hdfc0004023

Micr code :

[protected]

Branch code :

004023 (Last 6 characters of the ifsc code)

Address :

Garpara b ed college road po gobordanga ps habra north 24 parganas gobardanga west bengal 743252

Phone number :

[protected]

Iam RAFEEK .school teacher.Iam your customer since 8 Years. I took personal loan three times.Due to some medical treatment now5 EMI are dues..Rajesh, officer of kottayam kerala treated me verybad languages.insulting my personality.He blamed my father and mother, they are cardiac patients. Rajesh sir phone no is [protected].Hdfc .kottayam.

Hi, i am using hdfc credit card from 2016, i have failed to repay my credit card dues from past 2-3 months from aug 2018 reason cause i have lost my job and i'm currently looking for a new job. After a month of my missed due date few executives kept calling me in different number to my registered mobile number asking me to repay the dues, every time i explained them my situation that i have lost my job, give me some time to repay but no one understood or was ready to understand my concern instead they started harassing me through whatsapp texting me from different numbers and threatening me and abusing me in local language that is kannada.in reply i told them please don't use whatsapp to communicate instead call me to my registered number or email me then i immediately called up the hdfc credit card customer care [protected] and explained, they said me that we are not responsible, kindly contact this number [protected], which i did then a executive told me that this will not repeat again and took all the details of the people who contacted me in whatsapp like there multiple numbers and told me that within evening our bangalore collection head will speak to you but no one contacted me regarding this issue instead the collection executive kept making voice call in whatsapp, saying that tell me where you are now, i'm coming with 4 other people to meet you and more than 4 to 5 people had contacted me saying that i'm hdfc manager from richmond circle branch and i'm dealing your case but non of the executive told me their real names. I always told them that give me some more will repay and always responded to the calls but now the collection executive is saying that we are from collection department so we can use whatsapp and facebook to communicate and come to your address and loot things of which belongs to you and even he said that i will be using these social media as the collection procedure, do whatever you can do. So i am planning to put complaint in consumer court cause i'm worried about my safely and again i contacted hdfc phone banking ([protected]) and raised a complaint on 12 nov 2018 and they told me that we will contact you within 7-10 working dates and in the last week of nov, a lady spoke to me regarding this compliant and i explained everything and shared all the whatsapp phone call number to her and even i told her i want to go for settlement cause i can't take all these anymore and the lady told we would contact you within 48 hours regarding settlement then later nobody contacted me, my complaint number is [protected] and even i mailed hdfc at (Customerservices. [protected]@hdfcbank.com) but they did response saying thank you for writing to us, the calls/visits by collection agents, these are as per our process of recovery of overdues but they never considered about whatsapp calls and texts and i want to know is social media is legal platform to communicate the customers.?
And
In the first week of dec, a collection agent name mahesh (His phone number is [protected]) and asked me regarding monthly pending dues and i told him that i have raised a compliant regarding settlement and waiting for the reply but he didn't understand what i said cause he only knew the local language and he told that evening i will call and my manager will talk to you but that evening he didn't call me and again after 2 days he called and asking for monthly pending dues, then again i explained him and cut the call. Now today 15th dec, that same agent (Mahesh) has gone to my house address and asked for monthly dues, where only my parents live in the house and spoke in the local language cause the agent didn't know english, now after i raised a compliant and ready for the settlement. Why do the collection agent ask for monthly pending dues? What's happening, if this continues then i may have to complaint to banking ombudsman (Rbi).

I had previous written a complaint regarding the same issue to www.consumercomplaints.in and i got a reply to contact [protected]@hdfcbank.com to share my credit card and contact details. Which i did but no responses.
So, again i'm writing to consumer complaints with all the attached screenshots of executives who contacted me in whatsapp.

I am a non resident indian now visiting bangalore. I have savings account and linked online reading account with hdfc bank and hdfc securities since long. I am frantically repeatedly trying to contact for some information reg demat account and trading account when the customer turns as n r i from your richmond road branch. My experience is awful. You try the tel line and experience yourself. I could not even contact your customer dare no. I need to contact them urgently. You tell me whom to contact now? You give me a number where somebody will answer the call in the first instance. Let me see how much time you will take. Then i decide whether to continue my relation with hdfc or not.

I bought a pixel phone from flipkart on sun, may 13th '18. The offer was avail the 6 months emi on debit card and 10000 inr will be credited as cash back. It's been more than 7 months and cash back has not be credited to the account. Its becoming a hell of a job to follow up and go through # hdfc customer care. Virtual relationship manager assigned is just a gimmick and they will never be reachable when you have any query...

I am using payzapp for online transactions since a long time. As we know payzapp allows loading of money in to pay zapp card only through debit/credit cards. I have added 2 cards to my payzapp wallet. One of icici and second bank of india. I am trying to load money to my payzapp wallet for last 10 days. I used both the cards (Icici & boi), but every time transaction gets failed with the use of both the cards. I contacted payzapp customer care and mr. Sadiq from their customer help desk replied me that it is the problem of banks and not of payzapp. I am successfully doing all transactions with both the cards at other shopping outlets and wallets. The problem is only with payzapp. I uninstalled payzapp and re-installed and tried but the same problem exists. Payzapp is not answering to me. I believe payzapp is not going to wind up and close the app. I am not getting help and solution to my problem. Expecting a solution to my problem through this portal.

I have surrendered my plan and submitted all requested details.

Hdfc is playing games, first they wrote my name wrong so that the payment does not go through. Once this was fixed, after 2 days they need neft proof and kyc which were given at the branch.

There is absolutely no integrity and morale value for this company. They trap you into a policy and wont process surrender or closure. I hope i get my money.

Jose

Dear sir,

Regarding car loan account. No 62578093. Hdfc bank is cheating with me rate of interest. Please look into on this.

I have apply the loan bank is not send me the any email confirmation regarding rate interest as per our telephone discussion our loan is 9.50 rate. But bank has change the rate of interest 10 with my confirmation.
If bank has not send the any email communication regarding the rate of interest the why ask me share the artifact.
Bank has singed pre-approval loan agreement. But with my confirmation why is transfer the loan amount.

Thanks & reagrds

Rajah mishra
[protected]

Hi,
My recently opened saving bank account in hdfc bank was put on hold due to non payment of an old credit card bill, i wish to ask why did not you intimate before linking it with the saving bank account.
And how did you get the authority to did the same.
I am not earning right now and having a major financial crises.
I would request you to please reduce the interest charges and late payment fees from the credit card and put an emi against the same, so as to make it easy for me to pay.
Thanks

Hello all,

I had purchased an note 8 using hdfc cashback offer on 23/07/2018
The offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's already 130 days (More than 4 months) yet i have not received the cashback and hdfc helpline are not providing and most of times not working at all.

This was purchased from shree ganesh mobile from bharuch gujrat.

My hdfc consumer durable loan no[protected]
Mob-[protected]
Email id - [protected]@gmail.com

Today (14 dec 2018) 13.56pm onwards to 14.20pm in between 4 fake transactions happened from my card and rs 38274/- used with 4 transactions.

I have submitted card holder dispute form in nearest hdfc branch today.

Kindly help me to reverse my amount which is not used by me.

I am not authorizing all 4 fake transactions happened from outside of my city.

Ramesh from hyd.

Hi -

I have a salary account with hdfc bank and the customer id is 72341689

I had linked my kotak ins to my hdfc to deduct amount via ecs, provided the automatic deposit to kotak was off, but i paid directly through the kotak portal before due date.
But hdfc bank has deducted rs. 590.00in the above deductions, i not even received any intimation via call/email/sms from the bank before deductions.

Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.

Dear hdfc

Please note that i applied for hdfc credit card and got reference no : 18l[protected]n4. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
18l[protected]n4
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

We told to hdfc financial who called us for credit card and we never gone to hdfc for the same. Executive called and we given all papers and verification also done positively.

I called customer care and they are not giving any reason for rejection. As per rbi guideline hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman.

We want reason for rejection as it will hit my cibil. My cibil was all clear and i got alredy two credit card of hdfc on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past.

Please provide reason or else i will file case in consumer court.

Regards

Vikash khidiya
[protected]
[protected]

Hello as i have received call from hdfc bank jaipur on 1st dec-18 and her name is nisha sharma and she assured me there will be no issue in credit card process and i was already use hdfc bank 2 credit card without any dues im asked her many times before applying plz check as i donot want to waste my docs if it gets rejected but she assured me will be done without any hassle.
I received an sms stating that we acknowledge your hdfc credit card appln cc39745983 under ref no - (18l[protected]n4) and now after 1-week i have received a mail form hdfc bank that application has been rejected no reason shared request kindly share reason and give back my all docs which i have submitted to hdfc bank...
Hdfc very very very disappointing i will ask all my friends and relatives to switch over to other bank as hdfc is big fraud.. No issue i will disconnect all my hdfc account holders.

Dear sir,
I have transferred amount of 6500rs to my mom's account through bhim app. But still not credited to her account. So please look into this problem and refund the money to my account.. Its very urgent details below.

Transaction i'd:[protected]
Amount: 6500rs
Date: 08.12.2019 10.18 pm

From account: [protected] hdfc
Ifsc: hdfc0002408

To account: [protected] iob
Ifsc: ioba0000124