HDFC Bank Complaints & Reviews

I am a hdfc bank credit card holder. The bank has auto debited rs.1899/- from my credit card number ending with 8435 without my concern on date : 17/12/2018. I am not interested about this service & don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

One assist membership number : 3277786

Name - smita kadu

I have transferred money to one of my accounts with sbi ([protected]). My account () is debited but the other account ([protected]) is not credited with the amount. I have contacted phonepay regarding this and also sbi customer care. Phonepay says bank should provide a resolution, hdfc says sbi will give a resolution and sbi says it does not take care of the issue. I want to know where my money is.

Hi team,

I applied for hdfc loan on 12 dec 2018.
Loan application no. 63630885
Approved date: 15 dec 2018

An hdfc agent promissed me below quotations for personal loan.
Principal : 1, 00, 000 rs.
Tenure: 12 months
Emi: 8800 rs.
Roi: 10.99%
Charges: 1% of principal amount (I. E. 1000 rs. Exclusive of gst)

However, i was charged extra (Rs 1309) by the bank without prior intimation, as below.
Principal : 1, 00, 000 rs.
Received amount:96337 rs.
Tenure: 12 months
Emi: 8897 rs.
Roi: 12.25%
Charges: 2% of principal amount (I. E. 2359 rs. Inclusive of gst) + rs. 1309 (Unknown)

For more infor please read below,

After my application, an hdfc executive called for verification and informed me that the the roi would be 13.99% and pf 2% (I. E. Rs. 2359) inclusive of tax.
At that point i asked the exec to cancel the loan as it was higher than what my agent quoted.

Now, the agent calls me and assured me that he will talk to the bank and ask to lower the roi.

The exec calls me and tells me that they can lower the roi to 12.25%, but i will have to pay rs. 5000 as insurance along with 2% pf.
At which point i rejected the offer and asked to cancel the application again.

On informing this to the agent, he calls me again and tells me that he talked to the exec and the bank agreed to drop the insurance amount.
And i would now have to pay at roi 12.25%, pf rs. 2359 for principal amount 1lakh for 12 [protected]@emi 8897 rs/month, for which i helplessly agreed to as it was very urgent.

Now, after a day, i get an sms from hdfc that my loan amount of rs 1lakh has been disbursed (Without any final verification from bank). But, the amount that i received was rs. 96337.

On asking the agent on why amount of rs. 3663 was deducted from the loan amount, when the pf fee was just rs. 2359.
On which the agent said that the that amount is compulsory deducted as insurance (Rs. 1309 in this case).

Kindly look into this matter, as this is required from hdfc bank part to compulsorily inform the customer regarding all the charges incurred in providing the loan.
This does make me feel cheated from the bank side and the agent side. As they are using customer's urgency to their advantage and making the customers helplessly accept their expensive final offers.

Regards,
Shreyan jadhav

Dear hdfc team,

Its regarding my loan repayment to the bank & on following up with the customer care executive she told me to mail the following

It has been 10 days and still i haven't received any breakdown from you guys regarding my payment.

Issue : no response from the hdfc team, mailed to [protected]@hdfc.com date :17th dec

Subject :please give me a detailed report of my charges till date including ecs, for loan amount: 50323238 & also change in the ecs from citibank to other bank.

Can you please explain me what is the issue? Inspite of calling and malling you guys for the detailed report of my loan, you guys don't at least bother to costumer queries.

Please note i have paid all the car loan emis till date without anything pending.

I can't pay extra money, as you guys are taking the ecs amount along with the cheque bouncing charges, which i am not aware.

I would request you guys to give me a detailed explanation of my query, else i will take required action.

This is the worst costumer service from the bank, i want it to be resolved simply sending sms for payment with fines won't help.

Can i know why it wasn't adressed earlier sending me fees of 2650/- for payment through sms doesnt solve the purpose.

Also while giving the loan you guys cook up stories & once loan is over there is no proper support from a big bank like yours.

I want the issue to be resolved immediately without delay and an answer for my mail.

(Kindly note this is not the first time of grievance for me).

Thanks,
Eswar teki

I am sukhjinder singh from bathinda, i have a account in hdfc bank sangat mandi bathinda, i have given many complaints to bank that my netbanking is not working last two months, the local branch said that head office start your netbanking a d head office said local branch start your netbanking so plz help me for this thanks sukhjinder singh mob no [protected]

The manager,
Hdfc bank card division,
Po box no. 8654,
Thiruvanmiyur p. O.
Chennai – 600041

Sub-waive off my late fee, financial chareges and igst of month (Statement date14/11/18).

We would like to inform you that i am utilizing your bank’s credit card for last two years, we are receiving credit card statement on 14th to 15th of every month. Due to some family problems, i...

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

Reason for decline

I had been charged a huge finance charge on my credit card statement which i was not aware of, as the bank had never sent me the credit card statement by post.
On enquiry, i was informed that the statement was delivered to a third party and his signature was wrongly taken and my credit card statements were wrongly given to him, i have proof of this as sent by the bank.

I complained about this to the bank, including giving my confidential information to a third party and also charging me interest without any fault of mine. However, no response has been received in the last two months.

Kindly look into this at the earliest.

Thanks and regards
Rajdeep

I received a message from hdfc that my bsbd account has been opened and that on 17th Dec the kit has been sent but today is 25th and I still haven't received the kit which was supposed to be delivered in 7 days...I was given a contract number for any assistance but the number provided doesn't work..none of their number works and I'm unable to talk to any of their customer care executive to address my issue.

Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

I din't expect this irresponsible behaviour from hdfc

I'm using hdfc credit card since last 10 year card number ending with 4*1. My account is activated with one assist mfee and charged amount 1399 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
And hdfc bank also has to recheck this issue with the auto payment modes.

This is the 2nd year i'm requesting again for the cancellation of this one assist plan. Please kindly take a notice and cancel the plan and repay my amount rs.1399 as soon as possible.

So request you to please cancel this activation against my credit card, and refund my money also on priority.

Dear sir.. i have not a lone frome HDFC bt kisi or ne mere naam or PAN card pr lone liya hai. Jisne lone liya hai uska lone no. 45194071 hai.
I have a problem with Cibil score.
Please check and remove my PAN at this lone..
My name Anil kumar
Father.. sh Dalip singh
Pin code.. 125001
PAN... GOAPK7853B
MOB. [protected]
otherwise i complaint consumer court.

Hi sir,

I had applied for an hdfc credit card and i was eligible in all the criteria. I want to change my current residence address by sending mail & letter send though courier to ur bank. They said that everything is proper. But without any reason they have declined the card.
Ref nbr: 18l[protected]s1
Mob no ;[protected]
Please look into this and get it approved.

Thanks & regards,
Prakash m

Before few weeks I got a call from HDFC customer care and the person said authorized payment is done from my account and need to block my card. and the person blocked my card.
after that, I went to HDFC bank 2-3 times to get instant card as it is necessity to have a card now days, the branch told me that they have shortage of such cards and they didn't have cards.
as per Pimpri branch suggestion i went to the my home branch,...

Dear sir,

My bank account number is [protected]. Yesterday (24th december) at 9 am i tried to withdraw 5k from atm. Money didn't dispense but got deducted from my account. Since then i am trying to contact you but it is almost impossible to reach your call center. This is very humiliating. I must have spent at least 3 hours just to reach you. I can't email you. Phone is not getting picked up. Please help

Myself suraj visited chroma store for purchase of washing machine for discount person they suggested emi of hdfc bank, but due to lethargy of hdfc person mr. Nayan, bodakdev, [protected] me and my family suffered for an hour up to closing of shop today, first time he denied emi without any justification and after some time he again approved loan.
So i want justification for the same.

Hi,

I was investing in an lic mutual fund but the payment failed due to incorrect answer of authentication question.
However the 75k has been debited from my account even though the page showed transaction failed.

The money has been debited even though lic has not received the payment as i have not received any information from lic confirming the receipt of money.

Please help reverse the amount as it is a large amount that has been debited from my account.

Dear sir,

I am a hdfc bank credit card holder. I clear all payment still charging me every month. My credit card number ending with 1128. I am not interested about this service and don't want such kind of relationship any more with this bank. So cancel credit card and reverse all the charges which i paid earlier.
Otherwise i'll not paid any amount.

Regards,
Rahul walmiki

Hi team,

Today i received below sms from hdfc bank side.

Dear customer
Mandate reference no: hdfc[protected] issued to national securities clearing corpn ltd with value rs. 500000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

However, i did not apply/authorise for any kind of transaction with the above named firm.br...

Tansaction number [protected]
Booked train ticket via hdfc payzapp
My amount got deducted but no ticket got confirmed. Irctc shows this in failed transaction, refund is also not initiated. My 1110 rupees wasted. Total waste of time and money. I tried calling all the customer care number, none works. Hdfc charges even more amount on calling their toll free numbers nobody connects to any customer care executive.

This is to inform everyone in India is not to deal with HDFC bank, if they give you debit card they will charge maintenance charge on expired debit card as well. Managers give wrong information over the call they say that waiver has been initiated but nothing happens Dinesh Arora In Hdfc bank thinks he is CEO of the company he say anything on the call, rude behavior is a common trait of HDFC bank Employees. if you will think to be a customer of HDFC bank you are free but one day you will choose the same forum complaining about the services.