HDFC Bank — Customer ID : 32926655 : Not yet received Voucher of my credit card points redemption which I requested on 16th of September 2015 | |||||
I have sent several mails to "customerservices.[protected]@hdfcbank.com", "grievance.[protected]@hdfcbank.com" and also called them over Customer Care. But yet I haven't received my Voucher. In past I have many times opted for credit card points redemption and also the courier at that also was Blue Dart only and the product got delivered on time. Also the address was same. Neither HDFC nor Blue Dart is ready to respond me for my queries regarding my voucher. These Blue Dart Guys not even trying to deliver the product and just making false comments that due to incorrect incomplete address the voucher has been return back to HDFC. And over HDFC I have even given Nearby location details and also requested them to tell Courier dept to call me the day he will reach nearby location. That also didn't have happened. HDFC is not ready to respond over my query. I am highly frustrated with HDFC bank and there Customer Care. Kindly help in screwing them. Here is the AirWayBill Number [protected] given by HDFC Customer Care representative and found that still the status which is visible under BlueDart is that it was shipped back to HDFC Chennai via AWB [protected] and has been received too by Robinson From HDFC Chennai. I have attached screenshot for the same. Was this information helpful? | |||||
 4 Comments | |||||
Comments
What story or false promises you are planning to provide me now. As you can see I have already dropped many mails to HDFC and to HDFC Grievance. And no one is even interested in responding over it. I just want my VOUCHER ASAP or the points to be credited back on my Credit Card and the 75Rs that got deducted for this Voucher.
Seriously You guys have pissed me off now.
Seriously You guys have pissed me off now.
Today again I called to HDFC customer care and again same thing they said that I need to wait for two more days as this is what is shown in there system.
Seriously, HDFC needs to first educate those illiterate craps representative to atleast come up with new excuses rather than playing the same recorder everytime.
Below is the request number of the call that has happened:
[protected]
And the Representative name was some Nausheen.
Everytime Guys sitting over HDFC Credit Card Customer care department shows that how dumb and stupid they actually are.
They have said that now they will try to use a different courier than Blue dart, but they don't even know the name of that courier also they are not sure that this time if the package will reach its destination or not.
High on Lazziness, Unethical people are sitting over there.
Seriously, HDFC needs to first educate those illiterate craps representative to atleast come up with new excuses rather than playing the same recorder everytime.
Below is the request number of the call that has happened:
[protected]
And the Representative name was some Nausheen.
Everytime Guys sitting over HDFC Credit Card Customer care department shows that how dumb and stupid they actually are.
They have said that now they will try to use a different courier than Blue dart, but they don't even know the name of that courier also they are not sure that this time if the package will reach its destination or not.
High on Lazziness, Unethical people are sitting over there.
Today again I called to HDFC customer care department and all they have for me is false promises as usual.
Below is the request id for the same:
Req # [protected]
Name was Nausheen from HDFC Customer care department.
She said that now they will try to courier the package with different courier department than bluedart.
But they don't have any further info on it and also they are not sure that this time atleast it will reach to my place.
I am fed up now with HDFC.
Below is the request id for the same:
Req # [protected]
Name was Nausheen from HDFC Customer care department.
She said that now they will try to courier the package with different courier department than bluedart.
But they don't have any further info on it and also they are not sure that this time atleast it will reach to my place.
I am fed up now with HDFC.
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we have taken note of your comments expressed with regard to redemption of reward points. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].
-Anay
HDFC Bank