HDFC Bank Complaints & Reviews

Customer id: 57071040

When i visited taramani ramanujam it city chennai branch for fd account closure, bank oficer kannan was advertised free credit card and applied for me. I never used this credit card, but they activated smart pay unnecessary and sending bills with fine. I have airtel landline with unlimited calls and jio number with unlimited calls, why i should go to bank for simple phone recharge, with whose permission are they trying to recharge my number and send bills, when i already have free unlimited calls. This is fraudulent and i had stopped using hdfc bank due to this reason and going to close my account. I dont want this credit card for which i am charged and never used it.

I performed the imps transaction of amount 4000, from my hdfc savings account to other bank account via netbanking.

I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

Message is as below :

Update: your money transfer of inr 4, 000.00 on 27-12-18 timed out due to technical reason. (Imps ref no.[protected]. If this transaction is not done by you, call [protected].

Account no : [protected]
Transaction reff :[protected]

Please check and refund the amount.

I received the message few days back from
Dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 12500.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.
I not applied for any thing but don't know why am receiving such message.
Contacted the branch but they said contact the ashish securities.
Please let me know how to stop this.

Dear sir/madam,
Refer my hdfc life policies no : 15185310 & 14875394 in the name of sristi garg, classic assure plan.

Glad that you have also been changing & helping lives of thousands & wanted to be the one from them from long but couldn't gather to write to get help on my grievances as well since my case is over 4-5 years old.

But, few days back one of my father's friend sent a video of mrs richa mishra - 25th june 2017 episode of pehredaar cnbc awaaz which was the same case of mine with more intricacies & mis commitments of mis-sale of policy & she got a resolution.

In a more direct way i have been duped (I was about 17 years then) by some agents of hdfc life acting to be as managers at hdfc life mumbai & selling me direct to customer policies with 2 policies for rs 80, 000/-, 3rd one was refunded.

I wont' get into too deep as i have been lured with lots & lots of added benefits but in a consolidated way i have been sold a yearly premium policy as one time policy with forged signatures on the bond papers.

I was told i would get a welcome kit first & later after a month would get the updated bond papers from irda mumbai office with all benefits and offers i was told & this is how i was not able to get a refund within stipulated free look period. (I came to know about free look later when it was too late).

Have tried to get help from hdfc life, ombudsmen, local hdfc life offices but no one came to my help, even i have most of the mails sent to them & even after giving them pan card copy as signature proof they were not ready to accept that i have been missold.

Further, i also have emails of some of them later trying to cheat with me again by giving activation bonus 30%, tour package etc. Though most of them are not ready to send mails but i have got 2 for now as a reference how many people are getting duped.
I have got over 50 calls of similar & new ways to cheat me. Even once i was lured with a icici policy which i could get refunded after 3 - 4 months of fight along with due interest.

This fake signature on policy papers could have got me to fight with them till end, but since my father have seen people filling court cases & destroying their lives for years i was withheld not to do that, but after seeing mrs mishra's case i am glad & happy that with cnbc's help, expertise & legal knowledge & in a similar way your help along with cnbc's help will get back my money with interest & a stringent action against such agents under umbrella of hdfc life would be taken.

Awaiting your quick & earliest response to help me fight against hdfc life. Also, i am always available for any more details required in this matter.

Hello,

I do not any new debit card on my address.
I got message from hdfc bank that awb#[*} has returned undelivered.
This is second time, when i did not get call regarding dispatched of any hdfc document.
If address is not getting found, one should call to person and ask for more detailed address also the address is correct and i used to get previous all document from hdfc on same address.
This is the worst service i got from such a reputed bank service provider.
Please look into this matter and update me.
Could you please check and let me know further status.

I had presented my party cheque of state bank of india, at my account holding branch (Hdfc bank, 2nd lane beach, parry's corner, chennai-600001, ifsc: hdfc0000166) on 14th dec. 2018.

I have received message from bank this cheque has been dishonoured. I went personally to branch to collect this cheque, but they say it has been sent by courier to my old address, where i had already instructed bank to change to new address, in a banks prescribed form.

Courier man has delivered to old address to somebody without even taking his mobile number. Till now, this cheque is not traceable for which i need to file suit for cheque dishonouring.

I request you to give me reply on this, otherwise i may have to file suit on this branch for their irresponsibility.

I look forward to your immediate action in this regard.

Regards,
R. Chandrasekaran
[protected] /[protected]

Kindly refer my earlier complant id 2149267 dt.19/11/2018 mr. Rahul tripathi has been sent [protected]@india.com to us dt.19/11/2018 for share mobile number. After that i have been given my mobile number. He said to me from his mobile number [protected] to share atm, otp, cvv for your old payment through payzapp/gateway and deducted my account no.[protected] from rs.1999/ dt.19/11/2018 ref. No.132505 and fruther rs.1999/dt.19/11/2018 ref. No. Pf[protected] total-3998. Therfore i want to reimburse my above money and action against fraud man.

Dear sir or madam
As per current regulations, i am informed that i have the option to take the hdfc maturity (Vesting) benefit and the surrender benefit in the following manner: take up to1/3 of the benefit as tax-free cash lump sum as per the current tax regulations. The rest of the 2/3 amount must be converted to an annuity. According to hdfc i must buy the annuity from hdfc as per the prevailing regulation.
Due to prevailing personal and urgent unforeseen circumstances i do not want to be forced to buy the annuity from hdfc. After taking up the 1/3 of the benefit lump sum that they are allowing me to withdraw after 5 years, i am not interested in buying annuity from hdfc with remaining 2/3rd amount. I would like to have the option of taking the entire amount right away or alternatively at the time of maturity in 5 years i want the entire 2/3rd amount to be given to me lump sum.
Currently hdfc is forcing the purchase of the annuity and this is not what i signed up for. Please provide me some practical options to pull the 2/3rd of my investments out of hdfc life pension super plus. Thank you

Hi.
I did my fastag application acknowledgement on 5th december 2018.
Till now i haven't got my fastag courier.

My application reference no. Is hfr092113

I had called customer care couple of times and they say there is not inform about my details.
The customer care people are only saying we have raised a complaint we will get back to you. No one is responding.

Very poor service.

I'm still waiting to hear from them

Sir,
I have a policy taken from LIC in which I was suppose to receive an amount from them in my account a sum of 10000rs. They have sent the money to [protected]. This is not my account number and also I have contacted Nana peth branch for the same. HDFC manager says this is not a valid account number but LIC has shown me the payment details of received amount in HDFC for the same. The UTR number is CMS[protected]. The payment is done from LIC on 7th July and is credited to above account on 10th July 18.
Kindly check and revert where is the money gone

I have a salary account in hdfc bank opened on nov2018. The first month salary got credited on 28thnov18. On checking the transaction history on 26thdec18, i am able to see that theat there has been an deduction on 6thdec18 with the description as "installment pay. Transfer from casa."

But i don`t remember authorizing any payments as such.

Please let me know the details of the above deduction in hdfc bank asap.

Dear hdfc,
I am one of the hdfc customer. Dec 13 or 14 i have tried to withdraw rs 2000 from ahmedabad. But i couldn't able to take that money at the same time 2000 debited from my account. I contacted more than 3 times to the cherthala hdfc branch regarding this complaint registration. But they are not taking care of my complaint. This is my last attempt to register my complaint. I[censored] can't solve my issue. I can shift my account or cancel my current account. I have another options to start using other bank services
Thank you,
Jaibin k. V
Account nbr [protected]
[protected]

Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

I din't expect this irresponsible behaviour from hdfc

I'm using hdfc credit card, card number ending with 5*8. My account is activated with one assist mfee and charged amount 1899 rs on 24 dec 2018 with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
And hdfc bank also has to recheck this issue with the auto payment modes.

Please kindly take a notice and cancel the plan and repay my amount rs.1899 as soon as possible.

So request you to please cancel this activation against my credit card, and refund my money also.
Relationship no with one assist : 5975406

Regard,

Swatantra kumar verma

Hello,
I have applied a credit card from your branch with the application number 18L[protected]S5 as per the continuous phone calls from the branch employee. They told me to apply credit card with the basis of my other bank credit card, they told me 100% assured the card will approve to me, so i given my pan Adhaar copy, other bank credit card front copy, last statement and photo. i asked several times before the application whether...

I am a hdfc bank credit card holder. The bank has auto debited rs.1899/- from my credit card number ending with 8435 without my concern on date : 17/12/2018. I am not interested about this service & don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

One assist membership number : 3277786

Name - smita kadu

I have transferred money to one of my accounts with sbi ([protected]). My account () is debited but the other account ([protected]) is not credited with the amount. I have contacted phonepay regarding this and also sbi customer care. Phonepay says bank should provide a resolution, hdfc says sbi will give a resolution and sbi says it does not take care of the issue. I want to know where my money is.

Hi team,

I applied for hdfc loan on 12 dec 2018.
Loan application no. 63630885
Approved date: 15 dec 2018

An hdfc agent promissed me below quotations for personal loan.
Principal : 1, 00, 000 rs.
Tenure: 12 months
Emi: 8800 rs.
Roi: 10.99%
Charges: 1% of principal amount (I. E. 1000 rs. Exclusive of gst)

However, i was charged extra (Rs 1309) by the bank without prior intimation, as below.
Principal : 1, 00, 000 rs.
Received amount:96337 rs.
Tenure: 12 months
Emi: 8897 rs.
Roi: 12.25%
Charges: 2% of principal amount (I. E. 2359 rs. Inclusive of gst) + rs. 1309 (Unknown)

For more infor please read below,

After my application, an hdfc executive called for verification and informed me that the the roi would be 13.99% and pf 2% (I. E. Rs. 2359) inclusive of tax.
At that point i asked the exec to cancel the loan as it was higher than what my agent quoted.

Now, the agent calls me and assured me that he will talk to the bank and ask to lower the roi.

The exec calls me and tells me that they can lower the roi to 12.25%, but i will have to pay rs. 5000 as insurance along with 2% pf.
At which point i rejected the offer and asked to cancel the application again.

On informing this to the agent, he calls me again and tells me that he talked to the exec and the bank agreed to drop the insurance amount.
And i would now have to pay at roi 12.25%, pf rs. 2359 for principal amount 1lakh for 12 [protected]@emi 8897 rs/month, for which i helplessly agreed to as it was very urgent.

Now, after a day, i get an sms from hdfc that my loan amount of rs 1lakh has been disbursed (Without any final verification from bank). But, the amount that i received was rs. 96337.

On asking the agent on why amount of rs. 3663 was deducted from the loan amount, when the pf fee was just rs. 2359.
On which the agent said that the that amount is compulsory deducted as insurance (Rs. 1309 in this case).

Kindly look into this matter, as this is required from hdfc bank part to compulsorily inform the customer regarding all the charges incurred in providing the loan.
This does make me feel cheated from the bank side and the agent side. As they are using customer's urgency to their advantage and making the customers helplessly accept their expensive final offers.

Regards,
Shreyan jadhav

Dear hdfc team,

Its regarding my loan repayment to the bank & on following up with the customer care executive she told me to mail the following

It has been 10 days and still i haven't received any breakdown from you guys regarding my payment.

Issue : no response from the hdfc team, mailed to [protected]@hdfc.com date :17th dec

Subject :please give me a detailed report of my charges till date including ecs, for loan amount: 50323238 & also change in the ecs from citibank to other bank.

Can you please explain me what is the issue? Inspite of calling and malling you guys for the detailed report of my loan, you guys don't at least bother to costumer queries.

Please note i have paid all the car loan emis till date without anything pending.

I can't pay extra money, as you guys are taking the ecs amount along with the cheque bouncing charges, which i am not aware.

I would request you guys to give me a detailed explanation of my query, else i will take required action.

This is the worst costumer service from the bank, i want it to be resolved simply sending sms for payment with fines won't help.

Can i know why it wasn't adressed earlier sending me fees of 2650/- for payment through sms doesnt solve the purpose.

Also while giving the loan you guys cook up stories & once loan is over there is no proper support from a big bank like yours.

I want the issue to be resolved immediately without delay and an answer for my mail.

(Kindly note this is not the first time of grievance for me).

Thanks,
Eswar teki

I am sukhjinder singh from bathinda, i have a account in hdfc bank sangat mandi bathinda, i have given many complaints to bank that my netbanking is not working last two months, the local branch said that head office start your netbanking a d head office said local branch start your netbanking so plz help me for this thanks sukhjinder singh mob no [protected]

The manager,
Hdfc bank card division,
Po box no. 8654,
Thiruvanmiyur p. O.
Chennai – 600041

Sub-waive off my late fee, financial chareges and igst of month (Statement date14/11/18).

We would like to inform you that i am utilizing your bank’s credit card for last two years, we are receiving credit card statement on 14th to 15th of every month. Due to some family problems, i...