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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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I
Indera Mohan Bisht
from Hamirpur, Himachal Pradesh
Dec 27, 2018
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Address: 176001

Sir i was fraudulently online misguided by ashok pradhan mobile number [protected] with his email i'd ashok. [protected]@india.com and by nandini [protected] who made me to purchase three policies fraudulently by assuring some good returns. I never got the returns.
The details of hdfc life classic assure plus is as under:

Hdfc life classic assure plus policy number 20079826 in the name of sakshi bisht date of birth 08/11/2002 date of commencement 12/02/2018 for 93, 780. Agent sridhar insurance broker pvt ltd, address 2.1 1st floor, sarah jullena, new friends colony, new delhi, code: 00659857, license number: 212, contact number[protected].
Sir i registered an online complaint on 15/10/2018 on [protected]@gmail.com with my complaint as gbic - 307429qr. I got a phone call from them that all my money would be refunded back to me if i would do a minimum policy amount so that the insurance company do not suffer a loss. I then invested on the following policy:
Bharati axa life pos saral bachat yojna policy number[protected] for first premium of rs 26125.05. Agent arijit prasad roy. Broker code:235755. Broker name mercury insurance broker pvt ltd. Phone number [protected]/215. [protected]@jaininsurance.in

Sir please help me. I want the refund of my money as i was fraudulently misguided first by the agents impersonating as official agents of icici prudential and then again by the insurance council agents. Please help as to how can i recover my money. Thanks. Can my policy of hdfc be refunded. Sir i am already having three policies with your company for which i am regularly depositing the premium. I can't afford to pay the next premium. Please refund my amount. I was fraudulently misguided. My faith towards your company will be further strengthened. Thanks. Please help.
Jan 31, 2019
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2018
HDFC Life Customer Care's response
Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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    M
    mstoic
    from Chennai, Tamil Nadu
    Dec 27, 2018
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    Hi,

    I purchased an Apple iPhone 8 Plus on 3rd March under the 'valentine's day 10000 cashback offer'. ​as per the offer a cashback of 10000 was supposed to be credited within the 90 days of purchase.

    But my cash back has not been credited to my card or my bank account. It's already 180 days since my purchase. Please look into the matter, and release my cashback.

    Store: Universal Mega Store, Hisar.

    My Contact Number:[protected]

    News Article: https://www.indiaistore.com/iphone8-hdfc-offers/
    Jan 29, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 29, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
    Dec 29, 2018
    Updated by mstoic
    HDFC Account number: [protected]
    Email ID: [protected]@gmail.com
    Mobile: [protected]
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      S
      Shinde Rohit
      from Mumbai, Maharashtra
      Dec 27, 2018
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      Address: Pune, Maharashtra, 411038

      I have applied for a credit card month ago, i have received all confirmation mail with my application number, i have provided all necessary documents. Till yesterday all were good but today i saw online hdfc cc status it showing decline< and they are not ready to tell the exact reason, this is happening second time with same bank. I am so disappointed with their service. Thanks for such a pathetic experience.

      Rohit shinde.
      Jan 30, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 27, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete concern, Card Application No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Anay
      HDFC Bank Customer Assistance
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        A
        abdulnazu
        from Noida, Uttar Pradesh
        Dec 27, 2018
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        request to provide correct relieving letter

        Address: North Tripura, Tripura, 799250

        Respected Sir/Madam,

        This is a kind request to you my Name is Md Abdul Rahim, I was working with HDFC Bank, Dharmanagar Br(1976), Officetilla, D.K. Road, as a Contract Sales Executive(EMP Id. CM22017) from January 03, 2011 to February 28, 2013. I have a resignation acceptance letter where date of leaving is mentioned but date of joining is not mentioned..
        Sir, as per employers requirement, for showing my total work...
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        S
        Sugumar007
        from Delhi, Delhi
        Dec 27, 2018
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        Address: Chennai, Tamil Nadu, 600042

        Hi Team:

        i am using HDFC Credit card for the past 2 to 3 years however due to some personal issues i am unable to make the payment though paid min amount for the past 6 months. However last 2 months i am fully stucked with financial problem and informed the collection executive and the collection executive managers and the customer care numbers that i will make the 2 months payment on this 31st December 2018 (Salary date is last day of the working month). But the executive and managers are so arrogant and they shouted and arguing to arrange a fund (asking me to get from debt some other persons and other sources).
        They issued card based on my salary but now they are saying that i need to get fund from others??
        Now they marked lien on my account of 24k and they said they will freeze from my salary credited on 31st.
        What is the difference between what i said and what they did?
        Though bank as right to lien, they should listen words from consumers.
        They are so arrogant and the lady executive who called me more than 75 times a day and repeatedly questioning the same (communicated already i will make the payment on 31st).
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          Rajanjha007
          from Delhi, Delhi
          Dec 27, 2018
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          Address: New Delhi, Delhi, 110003

          महोदय
          मैंने hdfc बैंक से फरवरी 2014 में 276000 का पर्सनल लोन लिया था। मेरा लोन नंबर[protected] है। आर्थिक समस्या के कारण मैं समय पर ईएमआई नहीं चुका पा रहा था। सितंबर में बैंक ने 69000 रूपये में सेटलमेंट किया जिसे मुझे 3 महीने में 23000 रुपये प्रति माह के रूप में चुकाने को कहा गया। दिल्ली के रजौरी गार्डेन hdfc बैंक के ब्रांच मैनेजर अमित शौकीन इस दौरान मुझसे लगातार संपर्क में थे। मैंने उनसे आग्रह किया कि जब सैटलमेंट लेटर जारी कर दिया गया है तो फिर मेरा ecs जो मेरे सैलरी अकाउंट कॉरपोरेशन बैंक में है उसे बंद कर दिया जाए। अमित शौकीन जी ने मुझसे कहा कि पूरा पेमेंट करने के बाद ही ecs बंद किया जाएगा। इस दौरान लगातार बैंक ecs लगाया जाता रहा और मेरे अकाउंट से फाइन भी कटता रहा। इस महीने 12 दिसंबर 2018 में 6980 रूपये मेरे अकाउंट से ecs के रूप में काट लिये गए। कई महीने 2-3 बार जानबूझ कर ecs लगाया जाता है। इस कारण मुझे आर्थिक नुकसान होता है। मुझे अमित शौकीन जी ने कॉल करके कहा कि आप लास्ट पेमेंट कर दिजिए। मैंने उनसे कहा कि बैंक ने 6980 रूपये काट लिए इस रकम को एडजस्ट कर बाकी का रकम मैं देने को तैयार हूं। लेकिन उन्होंने ने कहा कि ये ecs वाला पैसा एडजस्ट नहीं होगा। शौकीन जी ने कहा कि आपको पूरा 23000 रूपया ही देना होगा नहीं तो आपका सेटलमेंट रद्द कर दिया जाएगा और आपको और ज्यादा पैसा देना होगा। वो मुझे बार-बार मुझे मानसिक प्रताड़ित कर रहे हैं।
          आपसे विनम्र निवेदन है कि मेरी समस्या का समाधान जल्द से जल्द किया जाए।

          आपका विश्वासी
          राजन कुमार
          लोन नंबर[protected]
          मो.- [protected]
          मीडिया मॉनीटर, सूचना एवं प्रसारण मंत्रालय, भारत सरकार।
          Jan 30, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 28, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          It is primarily the responsibility of the Borrowers to ensure that all EMIs are paid on time and they are required to keep track of the repayments each month. Bounce of EMIs upon scheduled presentation- for whatever reason, results in the loan account getting classified as "past due" and in this situation, Bank initiates the recovery process as per the prescribed policy on recovery of overdues. We have already shared with you the copies of the letters etc. sent to your mailing address on record and the same is adequate to establish the fact that you were notified about the EMI bounces and charges in the loan account. Given this scenario, the only option to resolve the matter is for you to pay the entire amount overdue in the loan account, so that the "settled/ write-off" tag in your credit information report can be suppressed ( without altering the month on month track record). Please write to us at [protected]@hdfcbank.com for further assistance.

          -Zubin
          HDFC Bank Customer Assistance
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            I
            Indu ramakrishnan
            from Chennai, Tamil Nadu
            Dec 27, 2018
            Resolved
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            Address: Chennai, Tamil Nadu, 600106

            Customer id: 57071040

            When i visited taramani ramanujam it city chennai branch for fd account closure, bank oficer kannan was advertised free credit card and applied for me. I never used this credit card, but they activated smart pay unnecessary and sending bills with fine. I have airtel landline with unlimited calls and jio number with unlimited calls, why i should go to bank for simple phone recharge, with whose permission are they trying to recharge my number and send bills, when i already have free unlimited calls. This is fraudulent and i had stopped using hdfc bank due to this reason and going to close my account. I dont want this credit card for which i am charged and never used it.
            Jan 30, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 27, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We have reviewed your comments expressed and you may look forward to receive a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

            -Zubin
            HDFC Bank Customer Assistance
            I'm the customer of hdfc bank. I want to change my hdfc platinum credit card to money back..please give me detailed how i do. May please be advise me on this subject please.
            Dear HDFC

            I want to settlement of my bike but I will not pay interest please help me what can I do

            My loan no. 41697978
            We are little bit delayed in paying credit card bill for the first time due to some reasons..nd the female hdfc executive is misbehaving with my father by saying agr bill ni de skte tou kharchte kyu ho paise..Is this the way to talk, .How dare she talking with my dad like this..m giving you the respective phn no on which she called..[protected]
            After resigned HDFC Bank Ltd. still I'm not getting my (Chironjit Ghosh emp I'd CC11325)
            reliving letter and PF Settlement amount.

            So kindly guide me and process my request on an urgent basis.
            I am priyankar from chennai i closed my mother old personal loan account 3 months before number is 12554290 no one response me pls help me to get NOC my number is [protected]
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              C
              chavan.akshay
              Dec 27, 2018
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              Resolved

              I performed the imps transaction of amount 4000, from my hdfc savings account to other bank account via netbanking.

              I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

              Message is as below :

              Update: your money transfer of inr 4, 000.00 on 27-12-18 timed out due to technical reason. (Imps ref no.[protected]. If this transaction is not done by you, call [protected].

              Account no : [protected]
              Transaction reff :[protected]

              Please check and refund the amount.
              Jan 30, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 28, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              As per our records, the said transaction is timed out transaction and will be settled offline by the beneficiary bank. Please liaise with the beneficiary bank for the further status of funds. If they deny receipt of funds, please share the beneficiary bank account statement on [protected]@hdfcbank.com for further investigation.

              -Nadia
              HDFC Bank Customer Assistance
              Dear Team,
              I am a Ex employee of HDFC Bank Ltd. My employee ID is H3740. I had send the PF & EPS withdrawal docs ON 13 Nov which delivered to you on 16 Nov. but no PF status fund if I send the Mail to mentioned person in exit checklist. no response.

              Hem Raj
              H3740
              Aav partners is kind of collection agent... And the AAV executive showing worst attitude... On the date of registration he is reaching out the client and asking his name to include in the return doc receipt... Which is not possible in the govt office... I am full of stress due to this issue
              I performed the imps transaction of amount Rs10, 000 AND Rs 5000 from my hdfc savings account to other bank account via netbanking.

              I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end. The hdfc bank IMPS REF NO IS[protected] and[protected]

              G K TIWARI
              [protected]@hotmail.com
              same problem
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                K
                Krishnu Nair
                from Jaipur, Rajasthan
                Dec 27, 2018
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                Resolved

                Address: Chennai, Tamil Nadu, 600099

                I received the message few days back from
                Dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 12500.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.
                I not applied for any thing but don't know why am receiving such message.
                Contacted the branch but they said contact the ashish securities.
                Please let me know how to stop this.
                Jan 30, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 27, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete concern, account/customer Id, the branch you visited and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected]in the subject line. Will assist you better.

                -Anay
                HDFC Bank Customer Assistance
                Hi.I was purchasing some product on amazon.in and while making the payment, i was using EMI and I placed the order, After 10 hours, due to some issue with the product, i cancelled it.I just wanted to know if hdfc bank will charge any amount for the cancellation?
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                  G
                  garggod
                  from Tonk, Rajasthan
                  Dec 27, 2018
                  Resolved
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                  Resolved

                  Dear sir/madam,
                  Refer my hdfc life policies no : 15185310 & 14875394 in the name of sristi garg, classic assure plan.

                  Glad that you have also been changing & helping lives of thousands & wanted to be the one from them from long but couldn't gather to write to get help on my grievances as well since my case is over 4-5 years old.

                  But, few days back one of my father's friend sent a video of mrs richa mishra - 25th june 2017 episode of pehredaar cnbc awaaz which was the same case of mine with more intricacies & mis commitments of mis-sale of policy & she got a resolution.

                  In a more direct way i have been duped (I was about 17 years then) by some agents of hdfc life acting to be as managers at hdfc life mumbai & selling me direct to customer policies with 2 policies for rs 80, 000/-, 3rd one was refunded.

                  I wont' get into too deep as i have been lured with lots & lots of added benefits but in a consolidated way i have been sold a yearly premium policy as one time policy with forged signatures on the bond papers.

                  I was told i would get a welcome kit first & later after a month would get the updated bond papers from irda mumbai office with all benefits and offers i was told & this is how i was not able to get a refund within stipulated free look period. (I came to know about free look later when it was too late).

                  Have tried to get help from hdfc life, ombudsmen, local hdfc life offices but no one came to my help, even i have most of the mails sent to them & even after giving them pan card copy as signature proof they were not ready to accept that i have been missold.

                  Further, i also have emails of some of them later trying to cheat with me again by giving activation bonus 30%, tour package etc. Though most of them are not ready to send mails but i have got 2 for now as a reference how many people are getting duped.
                  I have got over 50 calls of similar & new ways to cheat me. Even once i was lured with a icici policy which i could get refunded after 3 - 4 months of fight along with due interest.

                  This fake signature on policy papers could have got me to fight with them till end, but since my father have seen people filling court cases & destroying their lives for years i was withheld not to do that, but after seeing mrs mishra's case i am glad & happy that with cnbc's help, expertise & legal knowledge & in a similar way your help along with cnbc's help will get back my money with interest & a stringent action against such agents under umbrella of hdfc life would be taken.

                  Awaiting your quick & earliest response to help me fight against hdfc life. Also, i am always available for any more details required in this matter.
                  Feb 5, 2019
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 31, 2018
                  HDFC Life Customer Care's response
                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                    6
                    675970
                    from Pune, Maharashtra
                    Dec 27, 2018
                    Resolved
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                    Address: Pune, Maharashtra, 412207

                    Hello,

                    I do not any new debit card on my address.
                    I got message from hdfc bank that awb#[*} has returned undelivered.
                    This is second time, when i did not get call regarding dispatched of any hdfc document.
                    If address is not getting found, one should call to person and ask for more detailed address also the address is correct and i used to get previous all document from hdfc on same address.
                    This is the worst service i got from such a reputed bank service provider.
                    Please look into this matter and update me.
                    Could you please check and let me know further status.
                    Jan 30, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 27, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please share your Account No./Customer ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
                    Hdfc bank employees talk very nicely while issuing a credit card and say it has so many benefits, annual renewal charges free, etc. But once u get the card, they charge late fee payment even when u pay the min due. Also initially I have been told will be no annual charges but they charged me for it
                    I have lost my hdfc food card (No. [protected]) and re-issued new food card (No. [protected]).

                    I need to transfer balance to new food card.

                    Please transfer the balance amount of my lost food card into new hdfc food card (No. [protected]).

                    Dropped mail to 'prepaidcards.[protected]@hdfcbank.com' but no response.
                    I am not holding any account with HDFC bank. My frnd have account with hdfc. She has some issue of credit card payment.
                    Hdfc executive is bothering to me to pay money on behalf of her.

                    I am not her family member. Why they are bothering to me.

                    Please take action against him for harrassing me.

                    Regards,
                    Mamta Naithani
                    Mob:- [protected]
                    Cc application num is 18l[protected]q9 . Plz tell me issue of dicline
                    Dear sir i have allready closed credit card payment but Noc not recieved from us, so please give me Noc its required for job because offer hold due to cibil reflected same.

                    Thanks
                    Regards
                    Ganesh jawalkar.
                    I am Used HDFC Credit card Ending number 4700, I am not interest in one assist membership Please cancellation in one assit membership, please resove the problem as early as possible.
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                      C
                      Chandrasekar Covalam Ragupathy
                      from Chennai, Tamil Nadu
                      Dec 27, 2018
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600001

                      I had presented my party cheque of state bank of india, at my account holding branch (Hdfc bank, 2nd lane beach, parry's corner, chennai-600001, ifsc: hdfc0000166) on 14th dec. 2018.

                      I have received message from bank this cheque has been dishonoured. I went personally to branch to collect this cheque, but they say it has been sent by courier to my old address, where i had already instructed bank to change to new address, in a banks prescribed form.

                      Courier man has delivered to old address to somebody without even taking his mobile number. Till now, this cheque is not traceable for which i need to file suit for cheque dishonouring.

                      I request you to give me reply on this, otherwise i may have to file suit on this branch for their irresponsibility.

                      I look forward to your immediate action in this regard.

                      Regards,
                      R. Chandrasekaran
                      [protected] /[protected]
                      Jan 29, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 29, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We confirm our branch official Mr. Abhijit Roy has sent you an e-mail to assist you with your query on[protected]: 59. For any further assistance and for all your Banking needs, you may please contact your Branch Manager Mr. Abhijit Roy on [protected]

                      -Nadia
                      HDFC Bank Customer Assistance
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                        D
                        from Varanasi, Uttar Pradesh
                        Dec 27, 2018
                        Resolved
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                        Resolved

                        Address: Lucknow, Uttar Pradesh, 226015
                        Website: [email protected]

                        Kindly refer my earlier complant id 2149267 dt.19/11/2018 mr. Rahul tripathi has been sent [protected]@india.com to us dt.19/11/2018 for share mobile number. After that i have been given my mobile number. He said to me from his mobile number [protected] to share atm, otp, cvv for your old payment through payzapp/gateway and deducted my account no.[protected] from rs.1999/ dt.19/11/2018 ref. No.132505 and fruther rs.1999/dt.19/11/2018 ref. No. Pf[protected] total-3998. Therfore i want to reimburse my above money and action against fraud man.
                        Jan 29, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 28, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        The debit entries in your savings account(s), which shows withdrawals, have been made using the debit card. The usage of the debit card is incumbent on the PIN number, which is essential for operating the card. The said PIN is privy only to the customer and except the customer, nobody else can access the Debit Card and withdraw funds without the knowledge of the customer. Further, the said PIN needs to be kept discreetly by the customer without the same being shared with any person or persons as it may result in the Debit Card being misused. The misuse of the Debit Card cannot happen without a possible compromise of the PIN number. Based on the above information provided, the bank will not be able to bear the liability for the disputed transactions. We are however ready to offer our support by providing details of transactions, date, time, locations and all such data that could be useful for any investigation/ natural progression of the case.

                        -Nadia
                        HDFC Bank Customer Assistance
                        Dec 31, 2018
                        Updated by [email protected]
                        sir, Your reference dated -28 December 2018 as above the detail of transanctions are given as-=- OTP-598575 Dated-19/11/2018 POS517725******2018PAYZAPP WALLET L POS DEBIT Ref.No.132505 Withdrawal Amount-1999.00 at WIBMO PayZapp Wallet Load on card ending 2018 Closing Balance-3581.30 Time-2.41.01 PM Location- Bangalore.Another second transaction are given as-- OTP-411938 Dated-19/11/2018 POS517725******2018 ICICIPREP POS DEBIT on card ending 2018 Ref.No.PF[protected] Withdrawal Amount-1999.00 Closing Balance-1582.30 Time-2.46PM.
                        Jan 22, 2019
                        Updated by [email protected]
                        My complaint have been not yet resloved.
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                          Fjsp
                          Dec 27, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka
                          Website: branch.hdfclife.com/hdfc-life-insurance-company-btm-2nd-stage-bangalore-5149/Home?utm_source=locator

                          Dear sir or madam
                          As per current regulations, i am informed that i have the option to take the hdfc maturity (Vesting) benefit and the surrender benefit in the following manner: take up to1/3 of the benefit as tax-free cash lump sum as per the current tax regulations. The rest of the 2/3 amount must be converted to an annuity. According to hdfc i must buy the annuity from hdfc as per the prevailing regulation.
                          Due to prevailing personal and urgent unforeseen circumstances i do not want to be forced to buy the annuity from hdfc. After taking up the 1/3 of the benefit lump sum that they are allowing me to withdraw after 5 years, i am not interested in buying annuity from hdfc with remaining 2/3rd amount. I would like to have the option of taking the entire amount right away or alternatively at the time of maturity in 5 years i want the entire 2/3rd amount to be given to me lump sum.
                          Currently hdfc is forcing the purchase of the annuity and this is not what i signed up for. Please provide me some practical options to pull the 2/3rd of my investments out of hdfc life pension super plus. Thank you
                          Jan 31, 2019
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 31, 2018
                          HDFC Life Customer Care's response
                          Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                            sanjeevkatiyar123
                            from Moradabad, Uttar Pradesh
                            Dec 27, 2018
                            Resolved
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                            Resolved

                            Address: Bareilly, Uttar Pradesh, 243006
                            Website: www.hdfcbank.com/htdocs/.../fastag/faq.html

                            Hi.
                            I did my fastag application acknowledgement on 5th december 2018.
                            Till now i haven't got my fastag courier.

                            My application reference no. Is hfr092113

                            I had called customer care couple of times and they say there is not inform about my details.
                            The customer care people are only saying we have raised a complaint we will get back to you. No one is responding.

                            Very poor service.

                            I'm still waiting to hear from them
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Dear Customer,

                            We like to confirm that Tag is successfully issued has been sent to your mailing address. You will receive the same within 7 working days. We request you to confirm the receipt of Tag at the end of the above mentioned time period.

                            -Nadia
                            HDFC Bank Customer Assistance.
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                              Shwetammet
                              from Mumbai, Maharashtra
                              Dec 27, 2018
                              Resolved
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                              Address: Pune, Maharashtra, 411011

                              Sir,
                              I have a policy taken from LIC in which I was suppose to receive an amount from them in my account a sum of 10000rs. They have sent the money to [protected]. This is not my account number and also I have contacted Nana peth branch for the same. HDFC manager says this is not a valid account number but LIC has shown me the payment details of received amount in HDFC for the same. The UTR number is CMS[protected]. The payment is done from LIC on 7th July and is credited to above account on 10th July 18.
                              Kindly check and revert where is the money gone
                              Jan 30, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dec 27, 2018
                              Updated by Shwetammet
                              The amount was 9750
                              Verified Support
                              Dec 28, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have checked our records and could not find any such valid beneficiary account number. Please check with LIC and arrange for an email confirmation from them with remittance details on [protected]@hdfcbank.com to track the transaction. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Give me full information on my cutting amount. And refund it
                              Please cancel the one assist memebership on my credit card ending 8794 and pay my amount back because this was debited without my concern at tge earliest, I was not notified about it and i don even need the service.
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                                pgstce
                                from Thiruvananthapuram, Kerala
                                Dec 27, 2018
                                Resolved
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                                I have a salary account in hdfc bank opened on nov2018. The first month salary got credited on 28thnov18. On checking the transaction history on 26thdec18, i am able to see that theat there has been an deduction on 6thdec18 with the description as "installment pay. Transfer from casa."

                                But i don`t remember authorizing any payments as such.

                                Please let me know the details of the above deduction in hdfc bank asap.
                                Jan 27, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 27, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. xxxxxxxxxxxx in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
                                Dec 27, 2018
                                Updated by pgstce
                                Account No:[protected]
                                Phone No:[protected]
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                                  jaibin k v
                                  from Ernakulam, Kerala
                                  Dec 27, 2018
                                  Resolved
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                                  Address: Alappuzha, Kerala, 688529

                                  Dear hdfc,
                                  I am one of the hdfc customer. Dec 13 or 14 i have tried to withdraw rs 2000 from ahmedabad. But i couldn't able to take that money at the same time 2000 debited from my account. I contacted more than 3 times to the cherthala hdfc branch regarding this complaint registration. But they are not taking care of my complaint. This is my last attempt to register my complaint. I[censored] can't solve my issue. I can shift my account or cancel my current account. I have another options to start using other bank services
                                  Thank you,
                                  Jaibin k. V
                                  Account nbr [protected]
                                  [protected]
                                  Jan 30, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 28, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We would like to inform you that immediately on receipt of your complaint we had raised a chargeback on Dena Bank vide reference number 1767834. If the acquiring bank whose ATM was used to conduct the transaction does not revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed, the amount will be credited to your account on the 7th working day from the date of the complaint. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    Swatantra verma
                                    from Allahabad, Uttar Pradesh
                                    Dec 27, 2018
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                                    Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

                                    I din't expect this irresponsible behaviour from hdfc

                                    I'm using hdfc credit card, card number ending with 5*8. My account is activated with one assist mfee and charged amount 1899 rs on 24 dec 2018 with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

                                    Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
                                    And hdfc bank also has to recheck this issue with the auto payment modes.

                                    Please kindly take a notice and cancel the plan and repay my amount rs.1899 as soon as possible.

                                    So request you to please cancel this activation against my credit card, and refund my money also.
                                    Relationship no with one assist : 5975406

                                    Regard,

                                    Swatantra kumar verma
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Swatantra,

                                    Greetings from OneAssist!

                                    We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3832783. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

                                    Regards,

                                    Devendra,

                                    OneAssist, Social Media Team.
                                    Dear sir,

                                    In which account amount of 1899INR will be credited ? In saving account or in credit card?
                                    Plz tell.

                                    Regards,

                                    Swatantra
                                    As[protected] rupess transferred one account but not sending amount has been transfer showing ...

                                    Please need my money refund if not please transfer same transfers person
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                                      Renju Anu
                                      from Aluva, Kerala
                                      Dec 26, 2018
                                      Resolved
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                                      Resolved

                                      credit card application declined

                                      Hello,
                                      I have applied a credit card from your branch with the application number 18L[protected]S5 as per the continuous phone calls from the branch employee. They told me to apply credit card with the basis of my other bank credit card, they told me 100% assured the card will approve to me, so i given my pan Adhaar copy, other bank credit card front copy, last statement and photo. i asked several times before the application whether...
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