Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
Resolved
18420
Unresolved
14524
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 806

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dipta_Bhanu
from Delhi, Delhi
Dec 31, 2018
Resolved
Report
Copy
Resolved

negative balance

Address: Gurgaon, Haryana, 122001

I have a salaried hdfc account for which i lost my debit card which i have reissued and they had charged me the re-issuance amount after which my balance went to -438 and my salary came on 31st of dec 2018 and they where showing -7500 has been deducted why and where from and what kind of charges are made with in 10 days of that high amount and moreso over my closing balance is shown something and my available is showing something else....
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhargavi Nagilla
from Vijayawada, Andhra Pradesh
Dec 31, 2018
Resolved
Report
Copy
Resolved

Address: Krishna, Andhra Pradesh, 520001

Hi i am nagilla bhargavi and an user of hdfc credit card. I have made the payment of bill on october 1st of 15000 and on nov 30th i have made 1 payment of 45000 and now i said i need 20 days time to clear the payment fully but he is harrasing me to do thee payment before 6. P. M of today and i said its highly impoosible to dothat. So, he started blackmailing me stating i will call to your hr and i will call to your family members like that. Already he informed the same and spoken with my family now becoz of this issue my mother undergone with heavy health problem and my husband got angry and disputes has araised btw us. So please take an action upon him and give me the time till jan 20 to clear the bill. His name is kiran and he calls from "[protected]". I need a solution for this.
Jan 31, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2018
HDFC Bank Customer Care's response
Dear Customer,

We're sorry to hear that. Please share your Card No./ Customer ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kathir@1986
    Dec 31, 2018
    Resolved
    Report
    Copy
    Resolved

    Dear sir,

    My name is kathiresan. K my syndicate bank account number [protected] tirupur main branch in tamilnadu. I am 04 dec 2018 2.00 am onwards send the money to [protected] (Hdfc bank cumbam branch in theni district at tamilnadu). Unfortunately i wrongly typed [protected] and send it by my mistake. Kindly please block the money and rewart my account. I attached my screenshot copy. Please find it.

    I can't able to come directly because i am in doha at qatar.
    My contact number
    +[protected]
    Whatsapp number
    [protected]
    Feb 2, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 02, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    With reference to your complaint regarding a debt placed on your Syndicate Bank savings account request you to submit a complaint/dispute letter with the issuing bank [i.e Syndicate Bank branch] where you hold the savings bank account, the Issuing Bank will then raise a dispute/query on us [HDFC BANK] seeking the disputed transaction status. Assuring you of our best services always.

    -Anay
    HDFC Bank Customer Assistance
    Jan 28, 2019
    Updated by kathir@1986
    Mail received from Hdfc customer service. But my home branch not supported to me. My money still has not credited my account.
    Jan 29, 2019
    Updated by kathir@1986
    Dear sir,

    My name is Kathiresan.K my Syndicate Bank account number [protected] Tirupur main branch in Tamilnadu. I am 04 Dec 2018 2.00 am onwards send the money to [protected] ( Hdfc bank cumbam branch in theni district at Tamilnadu). Unfortunately I wrongly typed [protected] and send it by my mistake.
    I already informed to the hdfc customer service and he freeze the account and same time he ask ease inform ur home branch use for charge back option. I informed my home branch but he ask can't able to process. Then only I report u directly. Kindly Please return back my money and rewart my account. I attached my screenshot copy. Please find it.

    I can't able to come directly because I am in Doha at Qatar.
    My contact number
    +[protected]
    WhatsApp number
    +[protected]

    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sanjay9876
      from Allahabad, Uttar Pradesh
      Dec 31, 2018
      Report
      Copy

      Address: 110019

      Sir i cant think a guy holding a fake graduation degree we cant say it fake as its just a scaneed copy of someone else degree and edited that written his own name on that and started working in your comapny... Is this a joke how your multinational company is hiaring the employess... Ritesh srivastawa
      His employee id - r34449
      Works in credit card excutive... If any ligal action is taken than your company will also fill great disaster so kindaly take action against that
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Z
        Zubair Mohammed3
        from Hyderabad, Telangana
        Dec 31, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: 500001

        I am not getting OTP's for adding a new beneficiary and for sending money to added list of benefieciaries with overseas account. I am pretty sure, HDFC banking is doing this deliberately. I have raised so many complaints to the bank, but its been 2 months and my issue is still not resolved.
        Feb 9, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Jan 02, 2019
        Updated by Zubair Mohammed3
        Still my complaint has not been resolved! How many more days>??
        Verified Support
        Jan 09, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & timer of adding beneficiary, beneficiary name & account number and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

        -Zubin
        HDFC Bank Customer Assistance
        Still not resolved!!! Kindly help.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pavithra Venugopal
          from Kurinjippadi, Tamil Nadu
          Dec 31, 2018
          Report
          Copy

          Hi
          I have lost my food card so I blocked my card. My blocked card has 2077.14 balance.Now I got my new card. Can you please help me to transfer my money from old card to new card. I have sent mail to foodcardsupport.[protected]@hdfcbank.com. I didn't get any reply.
          Can you help to resolve the issue.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            subhajit.sen
            from Bengaluru, Karnataka
            Dec 31, 2018
            Report
            Copy

            Address: North 24 Parganas, West Bengal, 700131
            Website: hdfc mobile app

            I have my due date for credit bill for 5th of every month and i pay by that every month without any failure through mobile app. Now for the month of december 2018, app was not working due to some technical issues for several days, finally i ended up by paying it on 13th through net banking. I had been charged 400inr and added to it 847inr without any call or text. Added to it i get a call daily for insta jumbo loan but did not received a call or text on the fact that smart emi options are removed (I had used card on the fact that smart emi option is there). When i called up customer care, i was cited that i could have paid by netbanking, why i waited for mobile app. Its on my convenience how i'll pay and if mobile app is not working its on the bank part to extend dead line. For every promotional things we get call but for charges levied on us, we dont get intimated through anything. For this also i was cited from the banking personnel that i as per rbi guideline, for debti they provide text messages but for this kind of charges they don't.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nums
              from Delhi, Delhi
              Dec 31, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: New Delhi, Delhi, 110034
              Website: One assist membership

              Cancellation of one assist membership
              I am a hdfc bank credit card holder. I have been given one assist membership for my credit card number ending with 1951 without my consent. I am not interested about this service and don't want this membership any more. So cancel the membership and refund the debited amount if any.

              Oneassist relationship number : 3309130
              Name :- namrata narula
              Mobile no. :- [protected]
              Credit card number ending :- 1951
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Namrata,

              Greetings from OneAssist...!

              We deeply regret for the inconvenience caused to you.

              As per your request, we have cancelled your plan vide service request No. 3843153.

              The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

              Regards,

              Deepali

              Team OneAssist
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                aijaz imran
                from Ahmadnagar, Maharashtra
                Dec 31, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: South Goa, Goa, 403702

                Dear sir, madam
                I am from goa
                In september i went to kashmir for holiday were i lost my debit card
                I was able to block my card then i came back to goa,
                I went to the hdfc bank canacona south goa my home branch,
                I then applied for a new card there since then till date they do not give me debit card
                They say me come today tomorrow from 3 months
                Please help me i have there current firm account
                [protected]
                Aijaz arts
                Mob no [protected]
                Feb 6, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 02, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand our official, Mr. Mitesh Birje has contacted you and addressed your concerns. Should you require any further assistance, you can contact Mr. Mitesh Birje at [protected].

                -Nadia
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  smartjitu123
                  from Chavakkad, Kerala
                  Dec 31, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Hyderabad, Telangana, 500094

                  Hi,

                  This is to inform that i have applied a home loan file number[protected], applied in hyderabad location.

                  The document was collected on 26th of november and i was promised the rate of interest of 8.7 during the file submission.

                  I left my corporate account with kotak which was having no processing fee and flexile terms in payment with rate of interest of 8.9 as i was promised the rate of interest
                  Is 8.7.

                  After a month follow up, till dec 29th i was promised that the loan will approved but in deep depression the loan now the officials have telling will approve on interest rate of 9.45.
                  And the reason they have given is i had a delay payment of my auto loan.

                  To that i had given my explanation which is as below.

                  One particular emi got missed when i was travelling abroad and that particular emi got carry forward for several months which i came to now when i went to close the loan.
                  Ths emi was just for 6000 rupees hence sbi never followd and i closed the loan long back.

                  I am using 6 credit cards, i have given my form 16 and the it returns which shows my credentials.

                  I am using creditcards more than 5 lks credit limit without any delay payments since last 10 years.
                  I have no liability, having a stable job and having more than 1.3 lks of salary every month also my wife works in bank of america who is co applicant.
                  I am working with a company called biotage india pvt ltd, which is direct subsidary of biotage ab sweden, renound company worldwide.
                  I had worked with this industry, i dont understand how can credit asessment team is sp adamant that they never listen to anyne.

                  I have been harassed till date, almost all day i have been following and now after a month of application they are processing loan at interest of 9.45.

                  Hdfc have the most crated and fruded officials who knows how to harass people.

                  Till 30th of dec i was promised that i will get my loan as promised and suddenly they are telling we cant to anything.

                  Its the worst bank for any loan, i would never ever in my life will recomend anyone for loan with hdfc.

                  I would need an immediate call back, the concerned people are now denying the accept anything and now i am back to begning after a month of my application.

                  Regards
                  Jitendra
                  [protected]
                  Feb 5, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 03, 2019
                  HDFC Bank Customer Care's response
                  Dear Jitendra,

                  Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                  Regards,
                  Team HDFC Home Loans
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Marutiyash
                    from Kanpur, Uttar Pradesh
                    Dec 30, 2018
                    Report
                    Copy

                    Address: 226013

                    Dear sir a loan of Rs 21000 is showing in my CIBIL which I have not taken. Due to this my bank is not accepting my laon application.
                    You are therefore requested to correct my CIBIL and remove the loan amount against my name.
                    Thanking you
                    Ashok Kumar shukla
                    PAN number BWVPS2120M
                    MOBILE NUMBER [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Thampu V Raj
                      from Kottayam, Kerala
                      Dec 30, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Kottayam, Kerala, 686003

                      I am a hdfc bank debit card holder. The bank has auto debited rs. 1899/- from my debit card number ending with 0607 without my concern on date:19/12/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                      One assist cheque /ref number : p[protected]
                      Name :- thampu. V. Raj
                      Mobile no. :- [protected]
                      Credit card number ending :- 0607
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Thampu,

                      Greetings from OneAssist...!

                      We deeply regret for the inconvenience caused to you.

                      As per your request, we have cancelled your plan vide service request No. 3843144.

                      The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                      Regards,

                      Deepali

                      Team OneAssist
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Bijoor Abdul Rahuman
                        Dec 30, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Thiruvananthapuram, Kerala, 695316

                        Reference to my credit card 517635xxxxx9706 in your bank since 2004. The card has been used for the period of 2004 to 2006. After this used years, i got a residency permit in uae for the employment. Consequently, i requested to you the cancellation of card. Then i received a reply from the customer care, the email was shown your card status changed as a free of life time and there will be no any annual membership fee. Similarly, informed the card cancellation not required.

                        After my request for the cancellation of card, i have not used and no any outstanding credit balance on this card. Regrettably, i received a statement on 27/11/2018 and it is showing the credit outstanding balance amount rs. 34, 714.66/-. Therefore, please clarify the reason and revise the statement without balance. As per my previous request for the cancellation of card and your email, please i remind and request you the immediate cancellation of my credit card account.

                        This is for your necessary further action
                        Jan 31, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 31, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                        -Nadia
                        HDFC Bank Customer Assistance.
                        Jan 06, 2019
                        Updated by Bijoor Abdul Rahuman
                        thank u for responds hear i am attaching the first letter for cancellation please find this one as a supporting document...

                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vikas9826
                          from Bengaluru, Karnataka
                          Dec 30, 2018
                          Report
                          Copy

                          Website: www.hdfcbank.com/htdocs/common/PayZapp/index.html

                          The billpay promo-code said 10% cashback up to rs. 250 per month.
                          I recharged my number with rs. 1699 with the billpay promo-code. And the amount was deducted, but later payzapp informed that transaction was successful but it was denied by the merchant. I received the amount in my account back after some time.
                          I recharged again for the same amount and this time it was successful.
                          So, lawfully, i should be given 10% cashback of the amount i. E. Rs. 169.9.
                          But i was given only rs. 80.1.
                          I raised a ticket at [protected]@payzapp.in (Ticket=886-970) for the same and they say that the first transaction cashback is taken into account. But i didn't receive that.
                          And second transactions cashback was limited because of the first transaction.
                          So, i received less than 10% cashback despite having cashback
                          Less than rs. 250. This is not as per terms and conditions.
                          The payzapp support isn't acknowledging their fault and copying and pasting the same message again and again for all my replies.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rajender141
                            from Delhi, Delhi
                            Dec 30, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: New Delhi, Delhi, 110085

                            It is a shame for us to say that a big entity hdfc doing the fraud with his customers.
                            So many times i have share my problem with hdfc but no action to be taken till now.
                            I want to surrender my both policies and need my full amount return back but hdfc bank debited the renewal amount in my account. Now i have lost my all saving running in financial crisis.

                            I have buy two policy vide policy no 19758723 & 19983091 from mr. Rohan sit at mayur vihar branch, delhi. His contact no is [protected] & [protected]. He told me that after buying one policy you will get cash back of rs. 10000 and buying 2nd policy you will get cash back of rs. 20000/- and you will also become a agent of hdfc life insurance and same he provide agent code r. S. R.5396d2c to me. Mr. Rohan told me that you will get the cash back after 90 days from the date of policy. After 90 days i continuously follow up to mr. Rohan but he is not responding to my calls properly. I have also received a verification call from hdfc life insurance that your case under process and you will get your cash back before 16 august-18. But still i have not yet received my cash back money.
                            I have also share the call recordings but still there is no concrete response from hdfc side this is really unacceptable from a big entity and i am losing the faith in hdfc.
                            Feb 12, 2019
                            Complaint marked as Resolved 
                            HDFC Life customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 31, 2018
                            HDFC Life Customer Care's response
                            Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
                            Jan 07, 2019
                            Updated by Rajender141
                            Dear sir/Ma'am,

                            One week ago, I have share my problem with HDFC life at [protected]@hdfclife.com but still I have not yet received any reply from HDFC life. I am very disappoint from HDFC Life. They sold the product with false/fake information. I am humble request to HDFC bank please refund my money back asap.
                            Verified Support
                            Jan 12, 2019
                            HDFC Life Customer Care's response
                            Hi, if the concern is already raised on service Id, our team will check and post assessment response will be shared with policyholder.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Z
                              Zeenish Khan
                              from Delhi, Delhi
                              Dec 30, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: New Delhi, Delhi, 110065

                              Hello hdfc bank,

                              I have been leived the following changes for using the netbanking mutual fund account.

                              When is this started to bang us with every quater, this is not a trading account:

                              Isaqmc-rs. 295

                              Tried reaching customer care and it is of no help they only ended up with sending us from banking section to mutual fund section and mutual fund section back to savgins accont.

                              I know how can i stop this deduction as i am not availibg any such service and against my consent.

                              Can you pay attention to it and advise why you are collecting this amount?

                              If this is not resolved this month i will change my salary account to some other bank who are more customer oriented.
                              Thanks
                              Jan 30, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 30, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please share your Account No./Customer ID with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mohdbilal93
                                from Delhi, Delhi
                                Dec 30, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: New Delhi, Delhi, 110017

                                Hi.
                                Hdfc bank has put a lien on my account after its executives asked me to make the payment of rs. 4500 and assured me that i won’t have any issues.

                                I have screenshots to prove that hdfc executives have contacted me and asked me to make the payment as soon as possible and assured me that i can make the payment by dec 31, 2018

                                I made the payment on dec 28, 2018 but the lien has been marked

                                I am going through a very emergency medical state and my dad is admitted
                                I use the account to get the funds transferred for my dads medication

                                I requested hdfc again and again, even through the emails to please remove the lien as i had already made the payment but then no action has been taken

                                My salary will go completely into this lien marked
                                I’m in a very serious state of mind if i don’t get my salary since my dad is admitted.

                                Please get my lien removed today. I request you still.

                                Thanks.

                                Account no. [protected]
                                Hdfc credit card : ending with 2640
                                Please contact me : [protected]
                                Please have the lien removed today, i again request you.
                                Dec 31, 2018
                                Complaint marked as Resolved 
                                You removed lien but after deducting ₹6000. Sad but it’s okay. Thanks
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dec 30, 2018
                                Updated by mohdbilal93
                                I have contacted Customer care and Credit Card department but nobody is willing to help me.
                                Why wrong have I done? I was asked to make the payment, I have made extra payment instead and you have put a lien on my account.

                                I want a total refund of my money if that is deducted in lien marking. Ideally I should have had the lien marked removed. My salary is due to be deposited tomorrow and I am going through a medical emergency. Who will repay me if my salary goes into this ? Just because of the careless nature of your executive to not respond to the case.

                                I’m attaching you a screenshot for you to see how much I have followed up on this.

                                Repay me for a what I will lose.

                                Verified Support
                                Dec 31, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                -Nadia
                                HDFC Bank Customer Assistance.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dileep Chandu
                                  from Bengaluru, Karnataka
                                  Dec 30, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Bangalore, Karnataka, 560035

                                  Hdfc bank customer id: 33338466
                                  I, dileep chandu had applied for online nps account and paid my 1st contribution using the net banking services of hdfc bank. I had selected hdfc bank as one of empaneled bank for kyc verification since i have savings account in this bank for many years. However, i received a sms & email from nps/cra yesterday stating hdfc bank has rejected my kyc verification due to which whatever contribution i paid is frozen until i manually obtain the kyc verification from the bank and then submit the hard copy to nps/cra again. I want to know the reason for the kyc rejection by hdfc bank. No one from customer care is able to help to resolve this issue. Customer care told to visit home branch. Home branch staff not able to help and asked to visit the hdfc bank at richmond road, bangalore. The staff at richmond said to call hdfc securities customer care. They cant help in this matter. Why are customer care and home branch staff not aware of this process. The hdfc staff is wasting lot of time. Why bank didn't even call/sms me before rejecting my kyc verification
                                  Jan 31, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 31, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                  -Zubin
                                  HDFC Bank Customer Assistance.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    anju marym
                                    from Belgaum, Karnataka
                                    Dec 30, 2018
                                    Report
                                    Copy

                                    I got a message that it will be delivered within one week. But still it did not come to my address. I informed the bank but they told to call customer care but i was not able to connect though them. I went the courier office and enquired about it but they said it has been returned back to the main branch in chennai. I have got many messages regarding the credit card. Please resolve this issue as soon as possible. Thank you.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      mintom
                                      Dec 30, 2018
                                      Report
                                      Copy

                                      My fast tag has rs:- 180/- still it is showing as black listed. I called hdfc fast tag customer care many times, still no resolution, they just ask me to call 1033 and those guys says authority to black list with issuer bank.

                                      Nobody is taking the owner ship of getting this resolved, every one is passing the ball to other court. Here is my customer id.

                                      Customer id[protected]
                                      Dear Customer,

                                      Please email at hdfc.[protected]@sahaj.co.in or reach Fastag Team directly at [protected] & [protected] for better assistance.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Vishak Pillai's reply, Jan 16, 2019
                                      Hi,

                                      As a customer I am aware of the toll free number. I have called them atleast 10 times regarding similar issue. But none of them so far have shared this email id. Instead all I have heard from them is that the request has been sent to back end team and that issue will get resolved in 3 days time. I think this is lack of proper training. Also there is no senior person in call center to whom I could talk. I dont know how to term this, whether irresponsible or ignorance.

                                      Regards
                                      Vishak S
                                      This is to inform you that in spite of amount being deducted at all toll plazas on the spot, the company is also erroneously manually deducting amounts (total amount: Rs. 755/- deducted erroneously) from my fastag account for no reason.
                                      HDFC Bank fastag blacklisted - no resolution so far
                                      Hdfc Fastag — fastag blacklisted - no resolution so far
                                      My fast tag has rs:- 100/- still it is showing as black listed. I called hdfc fast tag customer care many times still no resolution what I do?
                                      Aakash Piyush's reply, Dec 12, 2019
                                      Please do not purchase hdfc fastag
                                      Helpful
                                      Found this helpful?
                                      3 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit