HDFC Bank Complaints & Reviews

Address: 560045

On 19th December 2018 I recharged a Jio no. at 10:35 AM. It was success at Payzapp but never came on my Jio number.
When I reached to Jio support after taking Operator ID (BR000212E9ED), they said that JIO HAS NOT RECEIVED any recharge request and is clueless about this transaction.
I reached to Payzapp again and they again keep on saying that Payzapp has successfully done the recharge and go and talk to Jio. J
io is continuously denying and have confirmed this in email also. Still Payzapp is not accepting its fault and not refunding my money of Rs.500. Please help me get the refund.

HDFC Bank customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110034

Website: www.hdfcbank.com/personal/credit_card/cc_track

I have got a call from HDFC bank for Credit card on 24-Dec-2018, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number 18L[protected]N1. then got 2 3 verification calls one my Mobile. But after 2 days while checking status in online it showed decline but without reason.

Then thereafter i tried to call the person who called me and asked for document but he is not picking. Then i called up customer care to enquire about the status. I dont know why application got declined while i am having credit score more 800 and i have credit card of ICICI Bank & Kotak Bank.
Every document they require i had provided to them .

I am highly disappointed with HDFC bank service and Customer care support.

Feb 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet internal criteria of the bank.

-Nadia
HDFC Bank Customer Assistance.

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Address: New Delhi, Delhi, 110092

Dear Sir,

In reference of my application no. HFR083686 dated 18-Oct-2018.

Till date I haven't received my Fastag even after many reminder on HDFC customer care no.[protected]. Even I Spoke my HDFC Relationship Manager also.

Till so far I did not received any Fastag.

I don't know how is responsible for this and to whom i need to contact, Is this the HDFC service.

There is no e-mail ID where i can write my complaint. The No. given is also not contactable. Is this kind of service providing HDFC.

Rakesh Chauhan
Mobile No. [protected]
e-mail [protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560036

Website: hjfc credit card

Hi tea, i have used hdfc credit for 25000 rupees. Due to some financial issues i was not piad on time. But i had paid closed 45k till now. But the hdfc bank still shows my credit card pedning is around 50000 rupees. What ever amount is there my savings they are deducting but not settling my credit card. Please help me

Hdfc credicard number is : [protected]

My mobile number is [protected]

Rewuest you to help me on this

Feb 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/67268002 for any queries in this regard.

-Anay
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600074

Hi team,

After 6years of being hdfc prime customer, there is a bad experience.

On 8th dec, 2018 the fraduelent transaction had happened after changing the atm pin at city union bank atm for the newly received chip based debit card from hdfc bank at chennai (Tamilnadu, india).

Fraudelent transaction details:

Debited amount - rs. 8610
Date/time - on 8th dec, 2018 around 5:30pm ist
Proof received - sms message and netbanking account.
Complaint number - mump [protected]
Reference case number - 8493674
Last update - investigation department from banglore told they are deeply analysing and will be refunding on 26th dec, 2018 but no update yet.

Dispute form submitted on 10th dec, 2018 but so far amount is not refunded nor the hdfc bank takes any step to keep me posted on progress till jan 2, 2019.

Kindly refund at the earliest as 9k is not a small amount of money for a normal middle class person. : (

Feb 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance

Jan 02, 2019

Updated by durgak03 Hello Nadia, thank you for understanding the perilous concern. I shall wait to hear back on the update from HDFC on 5th jan, 2019.

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Address: Ahmedabad, Gujarat, 382350

I have opened PPF account in HDFC bank online . I have saving account in HDFC bank in ahmedabad i applied for PPF for same branch but NetBanking show PPF branch as ANNA NAGAR I CHENNAI . How it possible my KYC AMalso from gujarat based then why branch is not ahmedabad .
Please change branch to ahmedabad hdfc ohter wise i will file complaint to cousumer form against hdfc for cheating and misleading to people
Regards
Sudhir Sojitra
Ahmedabad
[protected]@yahoo.co.in

Feb 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly note that PPF Accounts are maintained centrally and therefore the account branch for your PPF account is reflecting as Annanagar, Chennai. However, please be assured that you can manage your PPF account from any of our branches in India.

-Nadia
HDFC Bank Customer Assistance

Jan 04, 2019

Updated by sojitra sudhir How I can transfer PPF account branch from Anna Nagar to AHMEDABAD

Jan 04, 2019

Updated by sojitra sudhir I can't get any passbook and other joining kit for PPF account why?

Jan 17, 2019

Updated by sojitra sudhir Personal banker can not receive call.
HDFC making customer fool .

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Address: Chennai, Tamil Nadu, 600091

Website: WWW.HDFC.COM

Hi,

I had lost my food plus card, i am a cts associate, could you block the card and issue the new card.

Also my old card has balance money in that account so could you please transfer the amount to the new card. Awaiting response from the team

No proper response from the hdfc bank customer care team. Please resolve this matter asap.

Email: viruksha. [protected]@gmail.com

Feb 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: 560078

Website: www.hdfcbank.com

1. I made a upi a/c - a/c transfer of rupees 28000/- on 17-dec-2018. The transaction is reversed by the receiver bank. However, i still haven't received the funds back in my account.

2. I made a payment to amazon.in on 19-dec-2018 for rupees 12, 299/-. For some reason i returned the item and amazon refunded the payment made via my debit card. The refund was done on 22-dec-2018. Again the amount is not credited to my account. Amazon shared me with a refund reference number as a proof that they did refund from their side and the money is currently stuck with the bank.

So a total of 40, 299/- rupees of mine is stuck with the bank and the bank's customer care representatives and employees are least interested in helping me.

I raised a complaint with hdfc customer care - no resolution till date
Escalated to grievance officer - didn't care to at-least reply
Met bank manager - he's got no clue how upi works. Wrote some internal email. Only god knows what happened to it.
Wrote to nodal office - didn't care to reply again

I tried all the possible channels but with no success. I hope this forum might force them to take some kind action.

Feb 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance

Jan 08, 2019

Updated by Akhil Bojedla I did not get any update in the above mentioned time.

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Address: 560037

Website: Payzapp

Its been more than 20 days that i am waiting for my refund from jabong. Jabong support informed me that they have successfully transferred the money to payzapp wallet. But its been not credited till now in payzapp. Payzapp support is not picking up the call. I have the bank reference number given by jabong. The refund amount is rs 1210. The bank reference number is[protected]

Jan 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1949 without my concern on 1/7/2019. I am not interested about this service and don't want this membership any more. So cancel the membership before deducting the amount because last year i was facing the same issue and my money was not credited back.

Oneassist relationship number : 3269352
Name :- nitisha saboo
Credit card number ending :- 1949

HDFC Bank customer support has been notified about the posted complaint.

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N

Nitisha Saboo

from Mumbai, Maharashtra

Jan 3, 2019

I want to cancel all the other services and want my deducted amount back or stop this before 7th so amount will not deduct.

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Address: 560076

Finance charges-retail for rs. 512

After paying more then minimum amount every month more than 500 is deducting from my account. I am not getting any support from customer care last time approx. 1500 deducted unnecessarily from my account and i am not liable for this amount.

Please waive the unnecessarily charges of the amount of late fee and finance charges and credit to my account.

Incase you are not making waiver of the above charges, then i will surrender the credit card which please note

Please do the needful.

Thanking you,

Yours faithfully,

Ambika soni
16th main btm 2nd stage
Sai laxmi pg
Pin-560076
Email. [protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

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Address: Bhopal, Madhya Pradesh

Sir
My name is hemant chauhan my bank details..
Hdfc bank mp nagar bhopal branch
Account no [protected]
Mo. No [protected]
I am transfer rs.537 to phone pe from mobile no [protected] for number [protected] but amount not credited in receiver account. And as per phone pe status amount is credited to wrong account no. From canara bank last five digits account details is 01533 but ove mentioned account number is not receiver bank account. And it is also not registered with his mobile number. Please check and return the amount in my hdfc bank account.
I am attached receiver account ministatment and also phone pe ticket details

Feb 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 06, 2019

Updated by hemant23 I am waiting for your response

Verified Support

Jan 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your correct account number in which funds needs to be Transferred, beneficiary bank name & address, Beneficiary name, and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Nadia
HDFC Bank Customer Assistance

Jan 09, 2019

Updated by hemant23 I am send a bank details by a mail please check

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Address: 560066

I have account in HDFC branch located at whitefield Bengaluru and deposited some cash in the same branch but still you deducted 442.50 rupees on the name of INTER BRN CASH CHG INCL GST. Which is completely illegal deduction.
I deposited in the home branch only so there is no point of deduction on the name of inter branch cash change.
I used to be a fan of HDFC bank but it is clearing my opinion about it so quickly.
br...

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Hi
We wanted to open a nro account in hdfc mira road station branch. The employee showed no sign of proactiveness. It took us good 2 days to fill up the paper work. He gave us a number to contact. We asked queries and not a single time he replied. We were sitting down for good half an hour on the last day not knowing what is the time taking for. We deposited money draft and in spite of telling the person that we want the money as soon as possible, he did not inform us the cut of time to deposit a draft. We deposited the draft on saturday and today is tuesday and draft has not been cashed yet.
I would suggest not to open any account with the hdfc definitely not in mira road branch.

Feb 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Loan Application with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Shajapur, Madhya Pradesh, 465333

Website: Hdfcbank.com

I am a costomer of hdfc bank shujalpur m.p. In 2017 my soyabean fasal was totally damaged due to lack of water. And government annonce for insurence. And many members got insurence from this bank except me. Although i am eligible for the insurence. I also complaints in cm helpline but could not get any solution. The branch manager is not listning us

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560021

Website: www.consumercomplaints

Dear sir
I am having account in hdfc bank, (A/c no-[protected]) kh road branch bangalore. On saturday 29-dec-2018 at 7.35am i tried withdrawing money from vijayabank atm in west of chord road branch of rs. 2, 500/- but i have not received the money from the machine but the amount got debited from my account. I did not know how to get back the money. Can any one help the procedure to get my money.

Thanking you

Siddesh k
Customer id[protected]

Feb 4, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

HDFC Bank Customer Care's response Dear Customer,

As an HDFC Bank customer, when you transact at a non-HDFC Bank ATM the transaction is routed through ATM networks authorized and governed by the RBI. As per the extant RBI guidelines, disputes pertaining to non/short dispensation of cash need to be resolved by way of Charge Back, wherein the card issuing bank raises a chargeback on the acquiring bank whose ATM was used to conduct the transaction. The acquiring bank has to revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed failing which the customer’s account will be credited within 7 working days from the date of the complaint. Furthermore, as per the network operating guidelines, the ATM log is sufficient and conclusive proof of successful cash dispensation. We would like to inform you that immediately on receipt of your complaint, we have raised chargeback on the acquiring bank vide reference number 1775479. If the acquiring bank whose ATM was used to conduct the transaction does not revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed, the amount will be credited to your account on the 7th working day from the date of the complaint. In case the acquiring bank provides a proof of the validity of the transaction the same will be forwarded to your home branch. A letter to that effect will also be sent to you and the account will not be credited. The status of the complaint will also be communicated to you through SMS on your mobile number. We appreciate your patience in this regard.

-Nadia
HDFC Bank Customer Assistance

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Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4829 without my concern in november. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.

Oneassist relationship number : [protected]
Name :- palavarapu srinivasulu
Credit card number ending :- 4829

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jan 2, 2019

Dear Srinivasulu,

Greetings from OneAssist!

Apologies for the inconvenience caused. Request you to share your registered mobile number and membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we may assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.

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Address: Warangal, Andhra Pradesh, 506310

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4461 on date: 20/12/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : [protected]
Name :- vakkala rajakrishna
Mobile no. :- [protected]
Credit card number ending :- 4461

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jan 2, 2019

Dear Rajakrishna,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3847073. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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Hello all,
I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and and last year they did the same and i cancelled the membership, and again they charging for the same.
And who the hell are you to care about me.. I want my money back. I don't want any kind of services, don't dare again to do this.

Please deactivate and refund my money asap.

Name: nitisha saboo

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jan 2, 2019

Dear Nitisha,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3847013. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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Address: Hyderabad, Telangana, 500070

Cancellation of one assist membership

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 5506 without my consent on date:1/1/2019.

I am not interested about this service and don't want this membership any more.

So cancel the membership and refund this debited amount of rs.1899/-

Message i received: dear cardmember, oneassist membership fee has been debited on your card ending 5506. Membership will be processed and welcome kit dispatched shortly.

Oneassist membership number : [protected]
Name :- sudhir boddu
Mobile no. :- not disclosed
Credit card number ending :- 5506

Aug 8, 2021

Complaint marked as Resolved

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jan 2, 2019

Dear Sudhir,

Greetings from OneAssist!

Apologies for the inconvenience caused. Request you to share your registered mobile number and membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we may assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 805

payzapp recharge not done on jio number for rs.500

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finance charges-retail for rs. 512

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incorrectly deduction inter brn cash chg

opening a nro account

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crop insurance

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amount not received but debited in my account

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one assist membership

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cancellation of one assist membership

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deactivate one assist membership

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hdfc credit card cancellation of one assist membership

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