HDFC Bank — electricity bill payment deducted from the account but not paid to the authority

Address:122508
Website:Dhbvn.org.in

Hi,

I had paid the e bill of INR 6071 online on 8th of July 2018 vide ref no[protected]. It is deducted from the bank account and is paid to the Dakshin Haryana POS (DHBVN) as per the statement narration. However, the bill is not paid and my e bill is still showing as pending as per the authority.

Please look into it as i has never expected this sort of paymen issue in online mode of payment specially from a known bank like HDFC.
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I had applied credit card 2 months before and still it shows in process status kindly resolve this issue and also attached screenshot. I didn't receive any calls or messages. Let me know status about that.

I have attached some of the Screenshots & This is how the bank fools you when Pre-after the deductions are done. Bank don't even reply to you, and addresses you to "Feel Free to Contact" . Please stop such behavior (_

Sir i have lost 5000 rupees regarding this fraud transaction, actually an sms came to my phone, that i have to do kyc to acess my aadhar with my account, after this a person called me through this nuber [protected]. And he asked otp to me and said with this otp your kyc will be activated, so i belived him and revieled the otp at the nxt second mny

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