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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 922

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D
dammu rahul kumar
from Mumbai, Maharashtra
Jul 18, 2018
Resolved
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Address: Hyderabad, Telangana, 500039

Sir,
I have the honor to inform you that i am an a/c holder of HDFC bank having A/C No-[protected] have lost of my HDFC Bank Net banking Password.and i loss my Debit card also now i want to regenerate the password but am not receiving the OTP TO MY MAIL ID please provider the result as soon as possible

So, pls re-issue my ID and Password and send the same to my email id.
Aug 22, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have checked our records and confirm that your net banking is active & Last Successful Login Date 18/07/2018 01:43:17 PM. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Anay
HDFC Bank Customer Assistance
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    A
    agalya karunakaran
    from Bengaluru, Karnataka
    Jul 18, 2018
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    Address: Kanchipuram, Tamil Nadu, 600119

    I had applied for a credit card though hdfc bank, meanwhile you had send it to me through blue dart courier. I lost the text message too. Kindly resend me the message with courier number.

    It has not been delivered to me, kindly look at this issue and help me out.

    I was not able to find a solution through your customer care. Please resolve the issue quickly.
    HDFC Bank customer support has been notified about the posted complaint.
    Jul 18, 2018
    Updated by agalya karunakaran
    The credit card was dispatched on 07/07/2018. There is no update. Kindly update info from blue dart courier.
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      K
      karthik.gk
      from Erode, Tamil Nadu
      Jul 18, 2018
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      Address: 637211
      Website: [email protected]

      Dear sir

      i taken two wheeler loan from your bank .I not apply credit card but your bank staff without my knowledge he applied and processed the credit card but now your bank to be pay the 900 rupees for annual fees .Now its seld i didnt generate the otp and not use the card .Already i submit the complaint in trichengode branch how can i possible to pay the amount.Its your side mistake and not proper intimation about credit card oriented when loan process
      HDFC Bank customer support has been notified about the posted complaint.
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        J
        josvselva
        from Avinashi, Tamil Nadu
        Jul 18, 2018
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        Address: Madurai, Tamil Nadu, 625012

        We believe that you deserve to have a hassle-free banking experience with HDFC Bank. Therefore, to ensure that you are aware of your Credit Card application status, we have introduced a simple process to track the progress of your application.
        Application Reference Number
        [protected]SJ
        Status
        DISAPPROVED
        Remarks
        DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY
        Click here for more information on the status of your application.
        Aug 18, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 18, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We wish to inform you that the application for a credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

        -Anay
        HDFC Bank Customer Assistance
        Jul 19, 2018
        Updated by josvselva
        how to process to credit card disapproved to approved... phone verification done and physical verification done then why my status disapproved please tell me the reason or how to solve this problem i want hdfc credit card
        how to process to credit card disapproved to approved... phone verification done and physical verification done then why my status disapproved please tell me the reason or how to solve this problem i want hdfc credit card
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          J
          jkarthi23
          from Chennai, Tamil Nadu
          Jul 18, 2018
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          Address: 600063

          Hi,

          I had applied credit card 1.5 month back, it is not received yet.
          but bills are generated. kindly resolve and contact.

          I had applied credit card 1.5 month back, it is not received yet.
          but bills are generated. kindly resolve and contact.
          I had applied credit card 1.5 month back, it is not received yet.
          but bills are generated. kindly resolve and contact.
          HDFC Bank customer support has been notified about the posted complaint.
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            B
            borawal
            from Delhi, Delhi
            Jul 18, 2018
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            Address: Kapurthala, Punjab, 144602
            Website: www.HDFC cosumer complaints

            Sir,
            We hereby inform you that i am hdfc credit card holder having credit card no.[protected]
            We already mail & fax to cancell our credit card so many times but they ignored that matter & didn't even replied at once.
            We request you to pl do the needfull & oblidge in this matter

            Thanks & regards
            Gurinder Singh
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              sg18
              from Delhi, Delhi
              Jul 18, 2018
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              My earlier complain with regards to settlement on hdfc card pending sine feb this year has not been resolver yet bank has the audacity to mark it as resolved on this platform. When complain is mine thn right to mark it as resolved should be mine only n not bank. Hdfc bank credit card division executive are rude. Had much better experience with citibank n sbi.
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                amardeep saini
                from Allahabad, Uttar Pradesh
                Jul 18, 2018
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                Address: Haridwar, Uttarakhand, 249407

                We're writing to you about your refund of your EXTENDED WARRANTY 2 YEAR BY FLIPKART PROTECT order with Order ID:OD[protected].

                We’d like to confirm that the seller has refunded ₹ 2100 to your HDFC credit card on 24th May 18 under Bank Transaction Id [protected]. This amount will be credited to your account till 28th May 18
                You can contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.

                You can raise a complaint with the bank’s grievance cell by following these simple steps:

                1. Click on https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...
                2. Choose ‘Bank account’* in the ‘Product/Service’ field
                3. Choose ‘Account transaction related’* in the ‘Query related to’ field
                4. Choose ‘Transaction in statement/ Bank Account - Inquiry ’* in the ‘Type of query’ filed
                5. Click on ‘Submit’ and the bank will get in touch with you soon

                *The drop down options are subject to change at the bank’s discretion. Please choose the appropriate option based on your request.

                Regards,
                SWARALI KULKARNI
                Flipkart Customer Support
                HDFC Bank customer support has been notified about the posted complaint.
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                  J
                  Jagriti khitha
                  from Noida, Uttar Pradesh
                  Jul 18, 2018
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  I have running one personal loan with hdfc bank name of yash kitha which has been clear for my hand but excutive called me and told me regarding the penalty fee remaining but when i discussed my query he or she said call u after half an hr and nobody call me . There is such rediculus thinks happen for the last 3 months i want to close this loan and nobody help me either bother the same kindly arrange the call mentioned given no [protected]..

                  Otherwise i esclate this matter to upper level.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    T
                    thelucky
                    from Bengaluru, Karnataka
                    Jul 18, 2018
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                    Address: Bangalore, Karnataka
                    Website: www.hdfcbank.com

                    I've a credit card with HDFC Bank from past 3 years. Had a very good record until last few months. I'm jobless now and also don't have any other means to payback for the credit card but have been paying minimum amount for many months. I had utilised 55, 000/- credit limit of the card. But also paid minimum dues, interest and charges way more than the credit limit. Now that I'm in a very bad situation and the card been blocked, I'v been going around from past 4 months to close the card via onetime Settlement but no-one from HDFC is interested to take it ahead. They've been demanding 30, 35 and now 40, 000/- to do the settlement when I tell them about my situation they never turn back. Is there any channel or means by which we can negotiate and do the settlement amicably without being dragged here and there everytime. I've also visited the branch twice with no response.. My sincere approach towards being a good customer and paying back whatever I can to the bank instead of nothing as I'm at present going through a very tough time and mental pressure. Hopeful for speedy and good to faith response from HDFC Bank.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      soumendutta3231
                      from Kolkata, West Bengal
                      Jul 17, 2018
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                      Address: Kolkata, West Bengal, 700029

                      I am an existing customer of HDFC Bank in Kolkata location having savings A/C from 2013 in Central Plaza Branch where they assured me to transfer my A/C to Rashbehari Branch but instead of transfer they opened a separate savings A/C which is not necessary for me. I have informed to close that A/C but still they delayed to close.
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                        S
                        Sayoni Banerjee
                        from Bengaluru, Karnataka
                        Jul 17, 2018
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                        Address: 560068

                        Dear HDFC, you turned out to be a thief. your executives call me and threaten me to pay my credit card amount dure(which is due on 2nd august) or else they will throw me out of the house I stay they say. Secondly i recive a mesage from the default that i spoke to someone called Vinod, wheres I never spoke to anyone as such.
                        thirdly, you thieves are not giving, me my LOAN amount, a week have been spent and still and your people call me for this bullhit. you bloody thieves I will make sure I take this to every dam social media and twiltter, bloddy liars, [censored] customer service you provide.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          surajR
                          from Gurgaon, Haryana
                          Jul 17, 2018
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                          Address: New Delhi, Delhi, 110096

                          HDFC ERGO is a fake medical insurance company which will no matter what will reject your medical claims.

                          I would urge not to buy this pathetic policy at all.

                          My sister's claim got reject twice when she was in ICU.

                          Pathetic Service.

                          Guys please share this as much as possible, these big companies runs after you when they need you but when you actually need them they show you their back, doesn't matter whatever the situation would be.
                          HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                            R
                            RameshLucky
                            from Hyderabad, Telangana
                            Jul 17, 2018
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                            Address: Visakhapatnam, Andhra Pradesh, 530016

                            Dear Sir/Madam,
                            Loan account number #22098561
                            I have taken Personal loan hdfc bank in 2010 and i have paid 38 emi'sr promptly till 2015, remaining 10 emi's In 2015 one hdfc collection guy came and suggest me that he will settle the amount from hdfc bank that time im having out standing of 50000/- and he offer me for settlement for 30000/- in November 2015 and i have paid him 32500/-. as cash amount towards my settlement amount and he shown his id card and hdfc receipt and and i have hand over the amount to him and he said he will get back to with NOC letter from hdfc after two days and i have waited for some time but he has turned out and after that i have not received any call from hdfc i thought loan was closed. Suddenly today i have got call from hdfc bank and asking threatening for the remaining amount i explained about my last payment he said bank has not received any amount i was shocked about it . Now recently i have diagnosed with Colan cancer and im in treatment and i said im unable to pay now i have explained every thing to hdfc people but they threatening me for the amount and now they are litrally harassing me and my family even they dont have concern about my health and other issues now they are threatening me regarding for money as i am unable to pay the amount my situation not that good for my medication and kichemo therpy im spending monthly 30000/-Rs so kindly suggest me in this regard.For your reference i am attaching my report kindly help me.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              V
                              VINAY KUMARs
                              from Kanpur, Uttar Pradesh
                              Jul 17, 2018
                              Resolved
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                              Resolved

                              Address: 208027

                              Hi
                              I have Account On HDFC at Maradnpur Kanpur Branch, I got wrong deduction for Debit card charges and other charges from Account as:-

                              17 Jul 2018 Card Re-issuance Fee 060718- 138.84
                              17 Jul 2018 Card Re-issuance Fee[protected].16
                              17 Jul 2018 DEBIT CARD ISSUANCE FEE 060718 69.40
                              12 Jul 2018 DEBIT CARD ISSUANCE FEE 060718- 166.58
                              So Please Help me and Find me with Mob. No [protected]
                              Aug 17, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 17, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have checked our records and confirm that said amount is debited towards Debit Card re-issuance fees. You may visit the following URL to access information for the complete information about fees and charges https://goo.gl/NZBKFm Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                              -Anay
                              HDFC Bank Customer Assistance
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                                A
                                AparnaShekar
                                from Chennai, Tamil Nadu
                                Jul 17, 2018
                                Resolved
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                                Resolved

                                Address: 600078
                                Website: HDFC securities

                                My name is Saraswathy Shekar and I hold a demat account in HDFC bank, ITC centre, Chennai. Recently I found out that HDFC securities have bought shares worth Rs 9300 on my behalf without any sort of intimation whatsoever. An amount close to Rs 2300 was debited every month during the period of March 2018-June 2018 and no information regarding the transactions was provided to me. HDFC sec have fraudulently made use of my money in the savings account and I have incurred a loss of Rs 9300 now. Neither did I request them to buy/sell shares on my behalf nor was my consent taken when the trading was being done. This is completely unethical and I see a lot of such HDFC securities related consumer complaints online. I request the RBI to take prompt action against such unethical and fraudulent practices carried out by HDFC securities ASAP.
                                Client ID :[protected]
                                Mobile no: [protected]
                                Aug 31, 2018
                                Complaint marked as Resolved 
                                HDFC Securities customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 31, 2018
                                HDFC Securities Customer Care's response
                                Dear Customer

                                Greetings from HDFC Securities Ltd !!!

                                In order to address your concerns, we request you to share your trading account no. or write to us at "[protected]@hdfcsec.com".

                                We will be happy to assist you.

                                Regards
                                Customer Care
                                HDFC Securities Ltd
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                                  V
                                  Verendra Kushwah
                                  from Vadodara, Gujarat
                                  Jul 17, 2018
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                                  Address: Aligarh, Uttar Pradesh, 202128
                                  Website: Fresh

                                  I am PRAKASH KUMAR and I have saving account in HDFC Bank Aligarh
                                  Account Number: [protected]
                                  Without any prior notice, HDFC deducted my Rs. 354/- 7 July, I am very disappointing from this unacceptable behavior of Bank. Return my all deducted money otherwise I will go to Upbhogta Forum and RBI or RTI. These are my hard-earn money.

                                  PIN Code-202128
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    chaman chetan
                                    from Visnagar, Gujarat
                                    Jul 17, 2018
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                                    Address: Kutch, Gujarat, 370421

                                    My card has been blocked without any further intimation .as the payment due date was on 8th and within 8 day my card has been blocked .and on asking what they tell that we can do any thing what bank needs.
                                    i am a costomer of hdfc and i pay my bills regularly.
                                    kindly do the need full
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                                      H
                                      HimanshuBillore
                                      Jul 17, 2018
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                                      Resolved

                                      Address: North Goa, Goa, 403504
                                      Website: www.hdfcbank.com

                                      Summary : The combination of IFSC & Account Number was invalid/inexistent/wrong still the funds are transferred by HDFC to some account. Whereas the transaction should have been declined/cancelled/reverted. Now I am following up for Recall of funds but no amount is transferred back to me.

                                      I used HSBC SimplyPay Mobile App to transfer funds, by entering IFSC code & account number. Somehow the account number is entered wrongly, but IFSC was correct. Still HDFC bank allowed the transaction successfully to a wrong account. HDFC should have cancelled or declined the transaction because Account Number was in Goa, and, IFSC was of HDFC, Khadki Pune branch, both were completely mismatch.

                                      I have sent many emails, but HDFC replied only once, saying that they have put a lien on the recipient's account balance. But till now I have not received any amount. Kindly ask HDFC to start refund in parts atleast.
                                      Aug 17, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 17, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        A
                                        anand007009
                                        from Pune, Maharashtra
                                        Jul 16, 2018
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                                        Address: Pune, Maharashtra, 412201

                                        My Card application was disapproved because it says representative couldn't contact me because of incorrect number. I meam 2 of the representative how came from HDFC at my residence to verify, who were they? 2 persons already verified me at my house. And in my application it is written that because we couldn't contact you your application is disapproved. HDFC Bank is not satisfied with my ITR criteria (2, 90, 000) for which minimum ITR eligibility is 2, 50, 000 and cibil score (762) isn't sufficient then you would have just said some genuine reason that why you disapproved my application.
                                        HDFC Bank customer support has been notified about the posted complaint.
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