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HDFC Bank Complaints & Reviews

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Updated: Dec 15, 2025

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I have submitted my ckyc on 26 june'18 and still my account no 473896 is suspended.

we had presented the CKYC form to yesterday 11th july 2018 your hdfc branch on Kapurbawadi thane between morning 11:00 and 12:00.

We later called your customer service desk and got a confirmation that the form was received and processed.

We have submitted this form twice on may 2018 and july 2018. on may 2018 after 1st submission i could start the trading and after

2 months again they update CKYC Form has not yet been submited.

i have submitted 2nd time CKYC form on JULY 11th 2018 but still i can not trade.

Whenever I send mails to you I get responses from different personnel who seem not to understand anything about this situation.

Sep 2, 2018

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2018

HDFC Securities Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused to you in this regard.
We understand that you have coordinated with our customer care unit for your ckyc status.

Regards
Customer Care
HDFC Securities Ltd

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Hello Guys,

Today i called HDFC customer care, regarding my issue.
However 1st time call one female employee provide me the correct information on polite way also i complete satisfied her resolutions. Ans 2 times again i called customer care one male executive voice tone not polite & also he shouted me.
Executive Name -Abhinav ( Call time -12:13 pm )

My 1st Issue - Extra amount payment in credit card acount
My 2nd Issue : Today morning i have check my credit card balance is approx 19000 rs. After 1st call customer care my closing balance is approx 11000 rs, that's the reason i called 2 nd time customer care why my balance is deducated.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560066

Hi,

I had lost my Food Plus card, I am a TCS employee . I had requested for issue of new card through the portal provided by HR but hadn't received the card till date .

I have sent a mail to HDFC relationship manager but no response.

My old card has balance around 3K.

Could you please issue new card and transfer my balance .

The food card number is : 4213 xxxx xxxx 8136

Please resolve this matter asap.

My email : praneeth.[protected]@tcs.com

Aug 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your complete card number, your contact number, and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Anay
HDFC Bank Customer Assistance

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Address: 500090

Hi Team,

I have applied personal loan in HDFC, i have submitted all documents and i have good credit score.

I have received a SMS saying "Personal application is now accepted"..
But when i checked the loan status i have received the following message

" Your Unsecured Loan application no.58908945 is Declined as on 10-JUL-18 as the application does not meet the internal credit norms of the Bank"

May i know why it is declined in spite of having a good credit score and good payment history with HDFC bank..

Loan application number: 58908945
Account number : [protected]
Customer id: 66997700

Regards,
Jagadeesh

HDFC Bank customer support has been notified about the posted complaint.

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Address: 530013

I have done payment for my ACT broadband using PayZapp app through Bharat QR Code, but at the time of payment, the QR code displayed has been expired, but the payment was done to that code (as shown on app). The payment done was not updated on the merchant's side. I request you to refund my amount asap. Kindly do the needful regarding this issue.

Date of Issue: 10/07/2018, Tuesday
My ACT ID: 11275751

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I just want to cancel my One Assist plan and ensure the confirmation through the mail. If any money reduction will happen in my credit card then it would not acceptable and you should refund it because i don't want this One assist plan anymore.

Membership Number : 4663907

Plan Name : Enhanced WA Privilege Single Plan

Mail : [protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 12, 2018

Hi Antony,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 3343037.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist

A

Antonyxavier

from Bengaluru, Karnataka

Jul 17, 2018

Hi,

Send the One Assist cancellation confirmation to my email id : [protected]@gmail.com.

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Address: Thane, Maharashtra, 421201

Hi,

I have submitted KYC required document to hdfc securities off Ghatkopar on Friday 6th july 2018 its 4 working days completed and trading account is still suspended.

When I give call to Ghatkopar branch[protected] they ask me to call hdfc securities customer care[protected] and securities says it will take more 3-4 days to do KYC.

No one is taking the responsibility. no seriousness towards the work.

it takes 25mins to connect with hdfc securities and getting no response.

Do not open your trading account with hdfc securities.

Sep 3, 2018

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2018

HDFC Securities Customer Care's response Dear Customer

Greetings from HDFC Securities Ltd !!!

In order to address your concerns, we request you to share your trading account no. or write to us at "[protected]@hdfcsec.com"

We will be happy to assist you.

Regards
Customer Care
HDFC Securities Ltd

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Address: 400105

I did a transaction on 7th July where amount was debited twice from my account. I received refund mail from IRCTC but amount is not refunded yet. My reference id is[protected]. Even calling customer care.. Is failing every time, not even connecting. This way support you people provide? Even on chat box it seems like robot is sitting.. Who understands nothing. Refund my money back

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Address: Jhansi, Uttar Pradesh, 284305

I m.S. Aruldhas apply life time free credit card for cpmf personnel application no.Cc33772601, credit card not received till date and recharge my mobile no. [protected] rs.100/- p.M. And credit card charges message received me by hdfc . So i want cancel my application for issuing credit card and stop recharge my mobile no.[protected] rs.100/- p.M. And all type unwanted messages of deduction charges stop immediately .

From : m.S. Aruldhas
cis[censored]nit, ptpp parichha
distt: jhansi (u.P.)

Aug 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe that smartpay service was activated on your credit card accordingly the bill payment was done from your credit card. We observe that based on your request the Smartpay service towards BSNL bill payment has been cancelled.

-Manoj
HDFC Bank Customer Assistance

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Address: Rangareddy, Andhra Pradesh, 500070

Website: one assist

Dear Team,

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back.

Please deactivate and refund my money asap
Name: D SUJITH KUMAR,
One assist relationship no: 2307478
Hdfc credit card no. XX1688
Mobile no: [protected]
Email : sujithkumar.[protected]@gmail.com

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 12, 2018

Dear Sujith,

Greetings from OneAssist!!!

We can see that you have raised a Card blocking claim with us on 12th July, 2018 with the service request no.3342563. Hence, we won't be able to cancel your membership.

If you have any further queries, please contact us at [protected]@oneassist.in or call us at or call us on[protected].

Regards

Deepali
Team OneAssist

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Address: New Delhi, Delhi, 110034

Hdfc bank deducting money from my account without anyreason
The mobile banking app shows that rs118 has been deducted as adhoc stmt Charges include gst on 10th july 2018
This is not done.
Its the hard earned money of the bank customers
You can't deduct any amount without consent.
Reverse my money as soon as possible
A/c-[protected]
We are not depositing our money in this bank to ger this sort Of deductions
If you don't want to loose your customers . Kindly stop these bogus activities and behave and roll out the refund asap.
I don't want any kind of paid service from your side.

+1 photos

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Address: Latur, Maharashtra, 413517

Dear HDFC

Please note that i applied for HDFC Credit Card and got Reference No : [protected]DX. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in HDFC Link showing track your card application. Found the reason as follows.

Application Reference Number
[protected]DX
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

Aug 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

-Anay
HDFC Bank Customer Assistance

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M

mosharab

from Guwahati, Assam

Jul 11, 2018

I am unable to get get noc from your bank pathsala branch.my loan a/c no was 34598082

mosharab's reply, Jul 3, 2018

I haven't able to get noc against loan a/c no.34598082

P

Palak Saini

from Mumbai, Maharashtra

Jul 11, 2018

Last Tuesday at 3:22 in the afternoon, I swiped my debit card on a local shop in which the shop did not receive the payment, I got a message instantly on my phone that transaction has been reversed from MRLPOS, but it has not yet credited to my account.

V

vajrala

from Delhi, Delhi

Jul 11, 2018

I had recharged my mobile with a na amount of 655 through PAYUIND and amount was being debited from my debit card and the mobile was not successfully recharged, request you to kindly do the needful

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Website: www.hdfcbank.com

Hi,

On 02 Jul 2018, there was a deduction of Rs 177 towards 3RD PARTY CASH TXN. I understand that the bank levies Rs 150+ taxes for deposits/withdrawals for transactions at bank teller counters. But i did not have any such transactions since they have all been through ATM/Netbanking. Pls explain.
My customer ID : 24267778
Name : Anoop Rebston Miranda

Regards
Anoop

Aug 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that our Branch official has contacted you and has addressed your queries and concerns. Please feel free to speak to Mr. Padmachandran V on [protected] for any further clarification or assistance.

-Anay
HDFC Bank Customer Assistance

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A

Ar Abhay S Aitwade

from Mumbai, Maharashtra

Jul 11, 2018

My loan was sanctioned by hdfc bank...but they are forced me for buying the gps tracker...its prise around 19000rs plz help mi what can I do...its hidden charged to me

S

Shyam413

from Allahabad, Uttar Pradesh

Jul 11, 2018

Why one assist service activate in my credit card without my permission...
Mob. No.[protected]
Shyam sharan sharma

Cal me for further details...

Cancel it in urgent basis...

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Address: Latur, Maharashtra, 413517

Please note that i applied for HDFC Credit Card and got Reference No : [protected]DX

I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number Status DISAPPROVED who called us for Credit Card and we never gone to HDFC for the same.

Executive called and we given all papers and verification also done positively. I called Customer CARE and they are not giving any reason for Rejection.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have applied for credit card and i have been harrased from hdfc bank from last 2 months but the status of application always states disapproved ..

Puneet choudhary
[protected]
Credit card application no.[protected]O2
Mail [protected]@gmail.com
I have mailed approx 100 times but pathetic revrt.i have been harrased from them i have call recording of 20 persons of hdfcbank employees

Aug 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

HDFC Bank Customer Care's response Dear Customer,

we have taken note of your comments expressed with regard to your credit card, you may look forward to receive a response to your e-mail id in 2 working days.The reference number for this interaction is [protected]

Anay,
HDFC BAnk Customer Assistance

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Address: 400064

Hi,

I have to do settlement of my credit card which has the overdue amount of 66, 000 something and I don't have that much amount of it. I lost my all of the jobs and I can pay around 30% of the outstanding amount by arranging somehow.

I was the only person who is to earn, But now I am nothing.

Please help me on this or you can get back to me on this. So that I can arrange the money anyhow.

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Address: Ahmedabad, Gujarat, 380026

Website: Audible

Rs.1028.30 was spent on ur HDFCBank CREDIT Card ending 5637 on[protected]:02:08:02 at Audible.Avl bal - Rs.220833.70, curr o/s - Rs.67166.30
This transactions not being done by me. Although when transaction was done i do receive a sms directly no otp generated which i didn't receive due to my cell on silent mode.
I have tried to complaint on customer care but not able to do so. Please try to resolve my issue & get my money back credited to my credit card account & oblige me.
Awaiting call from your side regarding this serious issue
Thanks,
Anita yadav

HDFC Bank customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411001

I have a current account with hdfc bank East street branch Pune, Maharashtra. While opening the account, I constantly informed the accoint opening person that my cash deposit will be heavy, so i need the account in sucj a way thatthe cash deposit charges should nt be licied and i can deposit cash in any branch in pune.. I was told confidently that there won't be any charge and I repeatedly confirmed the same. But now after 6 months of opening the account, I have been debuyrd almost 18000 Rs. in the name of cash deposit charges. Even the discussion with the bank manager is of no use. Please help.

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T

thangavel govindan

from Mumbai, Maharashtra

Jul 11, 2018

Please cancel and deactivate my one assist protect
Relationship no 932216
Plan Name : Enhanced WA Privilege Single Plan
Mobile no [protected]
mail id : thangavel.[protected]@terex.com

V

Vidyalaxmi

from Bengaluru, Karnataka

Jul 11, 2018

Hi

Each and every month what i get the amount while calculation is different in Statement and what they billed.

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Address: 144001

Have applied hdfc fastag through online and made payment of Rs. 500 The reference number of the application is HFR066394. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

When I contacted fastag toll free number, she had no updates.

I, sent email to hdfc too, but their response speed is very slow and sarcastically, they are selling fastag, the device for speedy commuting.

Aug 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

HDFC Bank Customer Care's response Dear Customer,

Please email at hdfc.[protected]@sahaj.co.in or reach Fastag Team directly at [protected] & [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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V

Vijay khurana19

from New Delhi, Delhi

Jul 11, 2018

Dear sir/ madam
Proposal no 83047054.
I have been applied for my cash credit account foreclosures with finishing all formalities which u had required bt its almost 21 days no response from your side .kindly do necessary action on urgent basis otheit wise we have to take some necessary actions for the same.

Thanks

M

S

Shanmugapriya1996

from Visakhapatnam, Andhra Pradesh

Jul 11, 2018

I paid money with my debit card on POS. Merchant told me that transaction got failed but money got deducted from my account. They gave me instant resolution slip o[censored]nipay with message of transaction got reversed.

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Address: Moradabad, Uttar Pradesh, 244001

Website: www.hdfcbank.com

Dear sir /madam
I am Mohit Kumar my employee code 182810 my joining date 8August 2017 in Hdfc bank. i want to Leave hdfc bank but no one accept my resination letter. No one will be response, Please release my relieving letter as soon as I need my reliving letter .My supervisior Name -Matendra Sharma
Emp code-m8125
Location -Joya branch J.p nagar

Verma.[protected]@gmail.com

Aug 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2018

HDFC Bank Customer Care's response Dear Customer,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Anay
HDFC Bank Customer Assistance

Jul 10, 2018

Updated by Mohitv01 my emp code-182810
Supervisor Name-Matendra Sharma
Supervisor Emp code-M8125
office location-Joya branch
Cont no-[protected]
verma.[protected]@gmail.com

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