Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 1, 2024
Complaints 32726
Resolved
18404
Unresolved
14322
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 922

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shubhamsaini101
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaving of employee

Address:Karnal, Haryana, 132001

Today, i have got really bad experience from hdfc bank (Main branch, kunjpura road, opp mahabir dal hospital, karnal). Why i say “from hdfc bank, because even your one employee do represents you”.

A few days ago, i had visited in your karnal, main branch as a new customer for the purpose of opening my demat and trading account. And after some time my synergy was well settled with axis bank. And when today, i received a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reena Billa
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint

Address:Ghaziabad, Uttar Pradesh, 201012

Dear sir/madam

[name reena billa]

Hdfc credit card no.:[protected]

This is to lodge a complaint regarding the debt collection practices of mr. Rahul whose mobile no is [protected]/ [protected].
Mr. Rahul has called me over 30 times in the past 3 weeks and most of those phone calls were made after 8 pm.
Your representative mr. Rahul called at my workplace and spoke to my company...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jagannath Bsnl
from Sambalpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card apply

Address:Pune, Maharashtra

I'm baikuntha gauda from Odisha today (28/06/18) morning one telephone call my number. He ask me sir I'm call for HDFC bank. Can u apply credit card. I'm answering yes. She ask me what u current salary. I told 35K then I ask where u bank can u send address I will come with ducoment in u bank. Then he told me sorry I can't share bank address only telephone. I recorded voice. What can I do.
I sure Fraud call

I requested...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tushar113@
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unprofessional and not ready to help attitude from payzapp customer service representative

Address:Pune, Maharashtra, 411014

Respected sir/madam
I am customer of hdfc payzapp, recently i was not able to update kyc with payzapp after being a hdfc customer and having a salary account with hdfc so i contacted payzapp customer service but the person named shabir was talking unprofessionally and in rude manner and was not giving solution for my query.
I request you to please look at this matter at earliest.
Thanks and regards
Tushar shankar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kamlesh Sahoo
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

card stolen and used for rs 30000 by thief in denmark

Bag got stolen having all my debit and credit cards.
All my cards were having money in it. Thief tried using all my cards but he didn't succeed in doing so in all, instead only my hdfc credit card for rs 30, 000.
I started receiving message of my transaction so i got my card blocked soon.
I was in train in denmark where i was not having any facility to make call but some how i managed to make and got all my cards blocked....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tarun.Bhatt
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in loan disbursement

Address:Faridabad, Haryana, 121002

I had taken a home loan from hdfc bank in june 2015 for 32.3l. As the property was not registered mr. Arjit, the branch manager said the bank would be withholding 1.6l and the same would be disbursed to me if i show the proof of purchase of stamp duty for registry purpose.
After purchasing the stamp duty for the same, now when i am approaching the bank for the same, they are asking me to get he registry done first and are saying the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shweta srivastav
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

imposition of non maintenance charges.

Address:Ghaziabad, Uttar Pradesh, 201005
Website:www.hdfcbank.com

My salary account (In hdfc bank) was created in cognizant technology solutions company, but after few months i left the company and joined other company.
Now i want to deposit a certain amount of money in my account but when i logged in i was shocked that my account balance has been reduced to -7800 rupees!!
I am well aware that now no bank has any right to charge non maintenance charges like this.in case no action taken, i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raja Kumaran Periasamy
Report
Copy

hdfc nri account otp not receiving

I am NRE account holder. for the pass six months i am facing issues of not receiving OTP. When i try add new credit card or add a new beneficiary i am not able to get otp in registered mobile phone for past six months. i have even tried changing my phone and registered mobile number also but no use....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
sandhya molugu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost hdfc food card

Address:Hyderabad, Telangana

Dear team,

I lost my hdfc food card on june6th and blocked it with the help of call center. For applying new card i have dropped mail to foodcardsupport. [protected]@hdfc.com, but no reply. Could you please help me in getting new card. Also let me know as how many days it will take for a new card & balance transfer from old card to new card.
Details :
Name : sandhya molugu
Old card number : * * * 8739
Emailid:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal Vohra
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment and using abusing language by collection agent

Yesterday a collection agent which i left last month and he called me from there and using abusing and rough language with me
I am unable to pay my jumbo loan payment from last two months as my financial and health position is very tight from last 6 months
I already told him that i am mailing to hdfc for my payments but he cant listen and used abusing language with me on phone

Kindly take the legal action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prabhuchaudhari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card address change

Address:412101

I have submitted the credit card address change form 5 times and every time i have received email that my signature miss match. I called customer care but they are very rude to me saying that my signature is not correct and i am not attaching documents which are needed. On address change form there is no information is written which documents we need to attached, if i asked hdfc nigdi branch, they told there is no need to attached any docs...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
niteshsaini
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted but not refunded

Address:Jaipur, Rajasthan, 302013

Hello sir/madam
My name is nitesh saini and my account number is [protected].
My contact number is [protected] and my customer id is 59675433. On january 23, 2018 amount 6111 was deducted from my debit account but still not refunded, i called many times to customer care of hdfc bank.
They always say it will be refunded in 7 days, its been 6 months and amount still not refunded. Please resolve this problem as soon...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fakhruzzama
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

correction of name at credit card division

Address:New Delhi, Delhi, 110044

Hi,

I am using the hdfc credit card since 2012.
My name is wrongly printed on cardit card as well as on statements.

No, i want to change the name with orginal one.
So, can anyone please let me know what is the exact procedure to do that.

I visited my nearest branch for the same, but they told the individual branch can't handle the credit card camplaint/issue.

Thanks,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudha Das
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

motor insurance

Address:Kolkata, West Bengal, 700055

Hello, i am sudha das, a classic customer under preeti saha mondal at hdfc lake town branch kolkata i had taken a car loan for which which i received attention from sachin gupta who handles their life insurance and helps with hdfc life who had then assured me that if i take up on the insurance on the car loan i would not have to pay any preclousre but now he gives me details according to which i am liable for a discount on the loan if i close...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Haseena P A
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund the amount deducted for not maintaining minimum balance

Address:Thiruvananthapuram, Kerala
Website:netbanking.hdfcbank.com

My account open with zero balance salary account with number [protected]. Without any information they have changed to normal account. Almost 2200 rs got deducted from my account because of not keeping minimum balance in the account..

As per rbi guide line this charge wave from 2015. This is my humble request to you kindly refund me deducted charges....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jibu jacob
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

current account

Hi,

My name is jibu jacob, my hdfc account no [protected], customer
Id:40179876, branch:tripunithura, kerala.

When i checked my account statement, i saw a transaction of rs 4425 deducted from my bank account with reference 'inter-brn cash chg incl gst 210618-mir18'.

I would like to know, why such a big amount was deducted for?

My registered email id:[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aayushi760
from Jais, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not refunded

I paid RS. 306 to ixigo on 16th June 2018. But the transaction was failed.
I got mail from ixigo that have already refunded the said amount to your source account. The shared ARN[protected]
IT'S already more than a week and I didn't get my refund.
A/c number- [protected]
Branch- Bannerghatta road
Please check and refund the same

Aayushi Jain...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
intekhab shaikh
from Kalyan, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unknown deduction without intimation

Bank deducted 230 rupees for "stop cheque chgs incl gst" i dont know what is this deduction for. And i havn't give a cheque to any one for which this deduction is maid. I want my money back. How can bank deduct the amount from my account without providing any information to me. This deduction is maid on 27 may 2018. And my account number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
சகலகலா வல்லவன்
from Gobichettipalayam, Tamil Nadu
Report
Copy

money debited automatically from one assist

Address:Chennai, Tamil Nadu, 600086

I'm using hdfc credit card. Without any intimation last year you have deducted the amount of 1399/- from my credit card
At the same year also i requested you to cancel, but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan immediately. This is unacceptable that you have been repeating...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheema Ansari
from Mumbai, Maharashtra
Report
Copy

cancellation of one assist membership

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 1052 without my concern on date:27/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship Number :4718952
Name :- Sheema Raees Ahmed Ansari
Mobile No. :- [protected]
Credit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy