HDFC Bank Complaints & Reviews

I have a two wheeler loan in 2004 through CENTURION BANK Kannur branch, Kerala State. I receive the original RC book (KL 13 L : 6340, SHAFEEQ, S/O MEMIKKUTTY, NADUKKANDI VAYALIPATH, IRIKKUR P.O) but not received NOC.
I need NOC for for renew the registration.
my mail id [protected]@gmail.com
PH [protected]
agt no :FAD 840
please provide NOC as earlier as possible

Referring to HDFC credit card collection department - Visakhapatnam.

It's purely your HDFC collection department negligence.

Let me explain the case in four points:

- We had arrived at a settlement in the month of March ( i don't remember the dates ) for 56250 INR, to settle the same in 2 instalments.

- We had paid 28125 ( figures may not be accurate but understand the content of what we want to express) as the first instalment and given a cheque for the second instalment stating a date and asking them to present it on the same day if delayed the amount I kept in my account would be deducted for my EMI's.

- They had presented my cheque post 10 days from the date I requested them to present. My cheque got bounced and I immediately called thrice Mr Chakradhar from Collection department and informed sir, my cheque got bounced, do the needful. He told sir its ok I will take a look into it and get back to me, never happened, myself have to call him again.

- Next month I got a routine call from your collection department for payment, I explained the same to many of them and also Mr Venkatesh who called me in the month of May and also Mr Srinivas Regional head the same - and asked for immediate resolution, everyone nodded yes that time and admitted it's our fault and no one had addressed it.

I figured out recently that the settlement is cancelled. Now they are harassing and also sending unnecessary legal notices whereas a customer who is not at default

If your own employees don't have a responsibility, how do you consider a customer is at fault.

REF NO: LLA/HDFC/July 18/Lot-Predefined– Conciliation -3105/90
AAN[protected]

I am a Hdfc bank credit card holder. The bank has auto debited Rs 2499 from hdfc credit card without my permission on 29.6.18 . I am not interested about this service and l don't want this membership any more.So cancel the one assist membership fees and refund the debited amount as soon as possible.

Bank . Hdfc
Date . 29/06/2018
OneAssist Relationship Number : 2302234

Hi I am Maulik Pathak. I have used my debit card ending with 2700 to make a payment for paying the deposit of fees for professional courses of diploma in ACPDC. I raised a complaint for the same. As I have no response for the refund process. The reference number to my raised query is[protected].
I am expecting the process to be completed on priority as many days has been passed and no action has been taken by bank for the same.
The amount is already debited but the confirmation of an admission slip is not generated or confirmed. Awaiting for the valued response from the bank concerns.

Hi! I am Dipti Lama and this is in reference to my credit card number ending 5299. I have already cleared all dues and have cut the credit card into four pieces and duly sent it to the HDFC chennai address along with the duly filled in closure form.

However I am still receiving credit card statements with some outstanding amount.

Kindly close this card asap...as i do not wish to continue this service anymore.

Thanks!

I got a call from [protected] this no. Thrice in a week with a offer of loan of rs 500000 with no interest.Another no. Is [protected].
They told me that i woud have to pay only rs 40000 annually and no other EMI.
They were introdicing themselves as Aditya Birla Employee. They were assuring me that Aditya birla would provide loan of rs 500000 within 15 days against this policy.

Hi,

My Salary account was created in HDFC bank in my first company. Later i moved to another company and unable to use HDFC card there. Then my salary account got changed to savings account and i was not informed on the same. I was able to maintain the HDFC account till last few months. But now due to several reasons, i am not able to maintain hdfc account and they started penalizing me 600/- each month without informing. Till now a total of around 7858/- was deducted in last few months. They could have called me and informed atleast about this. Even though RBI suggested to not to penalize for non maintenance, why these banks keep on deducting money from accounts.

Hi, I am Balakumar,

In my account two times debited ACH return charges 590rs on 12 the July 2018. Why should debited my money without any intimation. What was the purpose two times debited in my account. I need my money. Return it. I[censored] not even return my money I should change my salary account to any of the bank.

Customer ID[protected]

Sir I Manish kumar sabharwal had hdfc credit card [protected]. I had paid all the due closer amount offered by the bank which i uploaded closer letter on your page.Later on I came to know my credit cand is still showing outstanding in cib page.Please look after to this matter and kindly resolve the issue asap
THANKS AND REGARDS
MANISH KUMAR SABHARWAL

I applied for credit card few days back and i got an email on my registered id that my application is disapproved.
Here is mail

"We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the Bank."

But it did not provided why my application is rejected. I submitted all the documents they asked for.

I am not happy with them because in few days there is sale on e-commerce site and there are many offers on HDFC card. This is the sole reason i applied for your credit card.
Just provide a valid reason for my application
My application reference no is [protected]O1

Sir/madam
HDFC Bank Credit Cards Deparment

I had been assigned a credit card in 2014 which I had promptly closed in a couple of months there itself.

No transaction was ever made on the life time free card and never was anything outstanding against it.

However. When I checked my cibil report this month I found that the account is showing as active in my report and is shown reported by your bank in Feb 2017 almost 2-3 years after it was confirmed as closed to me.

As you are well aware, this may be needlessly effecting my credit score.

I spent entire day trying to call your credit card department through your toll free numbers and held transfer line for almost 30 minutes trying to reach your credit card department but to no avail but bitterness towards your bank.

I request you to please close this account immediately and withdraw it from the credit reporting forthwith.

Please stop harassing people like this.

I know that the credit card is inactive and I too had destroyed the card 3 years back. I want to close the account as showing in my report and also wish to know the reason for reporting it after a period of almost 3 years for no good reason.

It is because of these crooked practices of the industry including from flagship banks like yours that we hate to deal with you all.

Sincerely,

Divya Deep Srivastava

I am facing challenges with my credit card or hdfc for which i seemed help from the customer care. Both the time a guy named soni (attended the call at 7:30am) and bharti (attended the call at 16:40) were rude. They denied giving me required information and said I cannot get a supervisor or customer complaint email address and hung up on me. I have this card for 15 years and this is the worst experience i have with the bank.

Transaction has been initiated on 10 th July 2018 of RS 6500 to my account through Vijaya bank. Amount has been deducted in sender account, however it's not yet credited.

Kindly let me know the status of transaction and resolve the issue ASAP

IMPS Ref no:[protected]
Customer I'd:74070960

Thank you

Cancellation of one assist membership fees
I am Hdfc bank credit card holder.This month Hdfc bank including one assist membership fees Rs1899 without my concern and generating statement for the month of July 2018..I am not interested about this service. Please cancel the one assist membership fees and send
Cancellation letter to Hdfc bank
Thanking you sir nu

Dear Team,

I am NEERAJ CHOUHAN, I had applied for the credit card of your bank. The number of the credit card is XXXX XXXX XXXX 1148, I had submitted my docs on 18th of May, 2018 but
my card was not delivered at my permanent address
by courier agency blue dart.It has been dispatched on 19/05/2018 as I had received the message from HDFC bank on 19/05/2018 that your credit card has been dispatched through blue dart courier. When I contacted BLUE DART, they didn't respond properly & told me to change my address at my respective bank branch. But even after updating my address they didn't deliver it and I also visited the BLUE DART office 3 times personally for collecting my card with all my required documents supporting my address proof but they just ignored my request asked me to contact my branch and personnel my branch are not giving any concern to my problem.

Any recently the credit card amount Rs.200/- (Two hundred only ) was debited for the wallet amount without any intimation.
Sir, I am in a great distress and this seriously hampering my work.
Please resolve my issue as soon as possible as 55 days has passed since I had applied for the card.

I am enclosing with here the BLUE DART tracking reference no.
Waybill: [protected]
Waybill: [protected]
Waybill: [protected]

Mob- [protected]
Reference No- [protected]N9
Name- NEERAJ CHOUHAN

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 2499/- from my credit card number ending with 1620 without my concern on date:14/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2499/-

OneAssist Relationship Number : 2251671
Name :- Rajan Rameshbhai Sakariya
Mobile No. :- [protected]
Credit Card Number Ending :- 1620

On 12th July i did a recharge for my Jio num[protected] and money was debited from my account two times for the same.
First time during recharge and 2nd time I received a message in the night stating money has been debited from your the for this recharge.
I even called to customer care for HDFC bank but they didn't have me any positive response towards my query.
I even checked with Jio team and they are telling that they received payment only one time.
And also I checked with UPI app through which the payment was done, they are also telling me that this fault was on Bank end not in there.

I have taken a Credit Card from HDFC Bank 5 years ago... I made the regular payment but now from 8 months time, I am unable to pay for which i am sending the interest amount to them. Now, I asked them for the settlement for which they disagreed and denied stating that they need the minimum amount to proceed for the settlement. I took a amount of Rs. 85000/- from HDFC and paid almost 60000/- as an Interest. When I denied to pay the interest amount and requested for settling this. They started harassing my family members and relatives by calling and Visiting their home.

I want to file a complaint in the consumer forum as the collection department is not legalised in India then only, these people are harassing for the payment. I am ready to pay the settled amount not the interest upon it which is levied on my account.

And moreover, I want to complaint against Mr. Vishal Rana (HDFC) [protected] who without even informing me visited at my relatives house and tried to defame me.

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 2499/- from my credit card number ending with 1620 without my concern on date:14/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2499/-

OneAssist Relationship Number : 2251671
Name :- Rajan Rameshbhai Sakariya
Mobile No. :- [protected]
Credit Card Number Ending :- 1620

I am the Chairman of the this public Trust namely Sat Gopal Religious & Charitable Trust located at Village Hamidpur PO: Kalpi ( Saha) 133104 which is registered and its accounts are being regularly audited by Income Tax. The Trust raises its funds primarily as Donations and loans @ 12 % interest from friends and relatives only. Being Chairman, I run the SB account with the Bank.

There were some practices adopted by the Bank in this account in the past which were irritant to me though those transactions were well in accordance with the banking practices. May be due to ignorance or being less efficient on the part of bank employees. After discussion, those irritant practices were not followed thereafter . However, these seems to have spoiled our cordial relation with the Bank. It is in the knowledge of the Bank that I retired as a Supdt. of Police CBi and as such had dealt many bank cases.

I used to conduct all transactions through Cheques so as to keep the record straight. I did not get the Cheque book for more than a month though I approached the bank for the same. I had applied for the Cheque book on phone around 12th May but the Cheque book was received around 28th June. As such, on behalf of the Trust, number of payments were to be made from my resources / Imprest as well of my spouse who is also a Trustee, And the payments out of Imprest did not incur the interest liability. to me or to my spouse on the part of Trust whereas on the Loans advanced by us before 10th of the Month, Trust was to pay the interest amounts.

To straighten the accounts of the Trust and also to ensure that the Trustees do not loose the due interest amount on loans, number of Transfer transactions were being made by me. This happened around 2nd June as we had to leave for Faridabad on 5th June for our planned visit to USA from 11th June. The Manager took exception to the transfer transactions and termed those illegal and gave the veiled threat that he may freeze the Trust account. Transactions may be seen from Account no [protected]. I have not done any transaction thereafter and now presently in USA. I will be coming back on 3rd August and may not feel comfortable to visit HDFC Branch Saha.

To explain the matter there and then I wrote a letter and handed over to the Manager which he failed to acknowledge.

It was explained that the transferred funds may be of similar amounts but their nature i.e. Loan or reimbursement may be different. I have not details readily available with me in USA, I may provide the exact details after 3rd August. I have emphasized to the Manager, that for this Income Tax Department is competent and at the best, he may inform that Authority.