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Updated: Dec 16, 2025
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B
Babes Ekka
from Bhagalpur, Bihar
Jul 18, 2018
Resolved
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Resolved

Address: 854301
Website: HDFC BANK

We the customer of HDFC Bank Purnea Bihar Branch are facing lot of difficulties in depositing and withdrawing the cash. As there is only two counters- one each for Male and Female. We have to stand in queue for hours and hours for that. Please find some way to increase the counters. Its not only complaine of only one but I hear from many while standing in queue. Hope for positive response. Thanks.
Aug 21, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2018
HDFC Bank Customer Care's response
Dear Customer,

Apologies for the inconvenience, request you to share the complete address of the branch(Visit here https://goo.gl/eXiVgB for help with branch address) and your registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Hi, This is Abhishek Sharma.
I settled my credit card no. [protected] in August 2011. But this amount has not been updated in CIBIL.

Please call me @ +[protected]. And let me know how to close it.
Cheque book request was made through netbanking a week before to HDFC Bank. It was supposed to be delivered within 3 working days - however still waiting.

Customer ID[protected]. Let me know if any other details are required.

need the cheque book asap.
I have paid minimum amount of credit card but my account is blocked by hdfc bank without any prior intimation.
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    rdskhalsa
    from Gurgaon, Haryana
    Jul 18, 2018
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110058

    Hi Team,

    I had purchased a pixel 2 xl smartphone with my hdfc credit card on april 16, 2018. I was eligible for a cashback of 10000 rs/- which was due to be credited within 90 days of purchase. It has not been processed so far.
    If you cannot comply with own terms and conditions why fool the customers.

    Kindly resolve this at the earliest.

    Please contact me on [protected].

    Thanks
    Regards,
    Ripudaman
    Aug 28, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 18, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete concern, Card No., transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Anay
    HDFC Bank Customer Assistance
    Iam a HDFC bank credit card holder. The bank has auto debited RS 1899/-from my credit card number ending with 1467withot my concern... I am not intrested about this services and dont want this membership any more. So cancel the membership and and refund this debited amoumt of RS.1899/- from sanjay kumar anchliya
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      sumit143143
      from Ahmedabad, Gujarat
      Jul 18, 2018
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      Address: Pune, Maharashtra
      Website: Www.hdfc.com

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      Credit CardsHDFC Bank harassment by collection call only for rs 210/-
      Hdfc Bank — harassment by collection call only for rs 210/-

      1 Review
      Su sumit143143 on Jul 18, 2018
      Mark as Resolved

      I am HDFC CREDIT CARD Holder, even I having salary Account in hdfc.

      I got call from collection Department agent name RAHUL, , he was calling me continuously for remaining dues which was rs, 210/- only.

      Even this amount is added in next bill due.
      Then also he was calling continuously.
      From mobile number was :[protected]
      And also from landline :[protected] but no one this giving response.
      Call Quality department have to check it.

      I want strict action on such agent's. I want mail that what action you taken against such agent's.

      This people are harresing HDFC, s customer, S very bad.

      I will share this experience with my friends also on social media, as well as I having record of calls history. How much time he called me.

      Very disappointed.

      I was thinking HDFC is best in CREDIT Service But I was wrong.
      If I have not paid rs 210/- for single month, I am fed up with collection calls .

      What will happen if I will not pay any dues, , god knows..

      Its like suicide. If your applied for HDFC CREDIT CARD.

      Apply it on own risk.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        sumit143143
        from Ahmedabad, Gujarat
        Jul 18, 2018
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        Address: Pune, Maharashtra
        Website: Www.hdfc.com

        I am HDFC CREDIT CARD Holder, even I having salary Account in hdfc.

        I got call from collection Department agent name RAHUL, , he was calling me continuously for remaining dues which was rs, 210/- only.

        Even this amount is added in next bill due.
        Then also he was calling continuously.
        From mobile number was :[protected]
        And also from landline :[protected] but no one this giving response.
        Call Quality department have to check it.

        I want strict action on such agent's. I want mail that what action you taken against such agent's.

        This people are harresing HDFC, s customer, S very bad.

        I will share this experience with my friends also on social media, as well as I having record of calls history. How much time he called me.

        Very disappointed.

        I was thinking HDFC is best in CREDIT Service But I was wrong.
        If I have not paid rs 210/- for single month, I am fed up with collection calls .

        What will happen if I will not pay any dues, , god knows..

        Its like suside if you will take HDFC CREDIT CARD.
        HDFC Bank customer support has been notified about the posted complaint.
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          H
          humera1
          from Mumbai, Maharashtra
          Jul 18, 2018
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400054

          Hi,
          I Humera khot had registered a compaint against hdfc for job offer as i last i had paid 258000 which still is not yet refunded now since on th mr maish agrawal who contacted asked me to pay amount for GST for which i have done the payt on 12th july but still today there is no call from hdfc bank as i am trying on mr manish number his mobile is ringing but he is not picking my phone my agent mr sanjay thakur also has swithced off his mobile no since i am calling on his 2 different numbers [protected]/[protected]. now i am helpless since i jobless and from whom i had borrowed the money is torturing me please its a request call me or refund my money back .
          Aug 21, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 17, 2018
          Updated by humera1
          I Humera khot hsd registered a complian against shine.com on 3rd july wherein on 5th july MR Manish agrawal had called me and told that i need to pay 22k for gst wherein i managed to pay him 19900 and then told me he wll call me for job in hdfc my agent mr rajeev is not available now mr sanjay thakur me stating that i need to pay for gst then only i will get the job opportunity.Now siine i have paid gst money nor sanjay thakur is responding nor manish agrawal .I last spkoke with manish on 13th july wherein he told me is calling on the same day after that there is no response his contact no is [protected] and sanjay thakur number is [protected] and this person does not know which branch mr manish agrawal sits in mumbai . I am in lots of problem wherein manish agrawal is aware of the same. Please call bck as soon as possible
          Verified Support
          Jul 18, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          Kindly note that HDFC Bank does not charge applicants any recruitment fee for gaining employment or ask you to deposit any money for giving job offers. HDFC Bank also does note authorize any third party (such as vendors, placement services, recruitment agencies etc.) to make any employment offers to the applicants / candidates and does not collect any fee / registration / recruitment charges etc for referring and placing applicants / candidates with them. Please note that any offers / benefits / content / instructions presented in such misleading communication / Employment Portals impersonating HDFC Bank, do not represent those of the company and are contrary to our company policy. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them. HDFC Bank will not accept any liability for the actions of candidates on spoofed mails / communication. You are requested to immediately lodge a police complaint against the said person for cheating.

          -Anay
          HDFC Bank Customer Assistance
          I applied cradit card before 15 days but I didn't got my card till now . I'm try to contact customer care but they didn't talk me. Then Is there any one who tell me about my card status.

          If yes then call me [protected]

          This is not good way of working. HDFC should make positive word of mouth.

          Deepak
          Hi,

          I have saving account with HDFC and I don't know how come my demat account is oppened in bank.
          Please close my demat account ASAP.
          Demat account number is 27398618
          My savings account number is : [protected]
          Man Mohan Singh Pundir.

          Please do the needf
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            A
            Arifk
            from Gurgaon, Haryana
            Jul 18, 2018
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            Address: New Delhi, Delhi, 110093

            I am a HDFC bank credit card holder. The bank has auto debit Rs. 1399 from my credit card number ending with 1893 without my concern on date 17 July 2018. I am not interested about this service and do not want this membership anymore so cancel the membership and refund this debit amount of Rs. 1399 on an immediate effect.

            One assist membership no. : 4908667
            Name: Arif Khan
            Mob :
            Credit card ending no. : 1893
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              Rohanb398
              from Gurgaon, Haryana
              Jul 18, 2018
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              Address: New Delhi, Delhi, 110054

              I am a HDFC bank credit card holder. The bank has auto debit Rs. 1399 from my credit card number ending with 9970 without my concern on date 17 July 2018. I am not interested about this service and do not want this membership any more so cancel the membership and refund this debit amount of Rs. 1399/- on an immediate effect.

              OneAssist Relationship number is : 1757612
              Name : ROHAN BHANDARI
              Mob :[Protected]
              Credit Card no. ending : 9970
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Jul 20, 2018
              Updated by Rohanb398
              Why there is no progress in my application?
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                V
                vikasvipul
                from Gurgaon, Haryana
                Jul 18, 2018
                Resolved
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                Resolved

                Address: Gurgaon, Haryana, 201201

                Dear Sir
                I want to do settlement of my HDFC Credit Card Payment Because i dont have Job right now I have make Phone call for settlement on No[protected] but nobody picking phone .so i am unable to contact Them for HDFC Credit Card Settlement . Please provide Solution to Me As Soon As Possible .
                At present i am Help less .
                Vikas Kumar Srivastava
                [protected]
                Aug 23, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 18, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                With regard to your query on settlement of your credit card please contact Debt Manager at[protected]/66668102.

                -Anay
                HDFC Bank Customer Assistance
                Last one week I am trying but not getting top sms.
                Samit RK Shaw's reply, Jul 13, 2018
                still waiting.
                118Rs were deducted from my bank account. The statement inquiry describes as ADHOC STMT CHGS I have not taken any manual statement from bank.please check this unauthorized charges
                Without any information HDFC bank deduct my 590 rupees as per ACH Debit return charges may I know why that amount will be deducted from my account just in one days just refund my total balance which have to deductted by HDFC bank
                The behaviour of manager of sadhu vaswani chowk was very rude and not professional at all ...I closed my account with the bank...it is the worst bank with worst manager
                Money got deducted automatically--- rs 1000 ... i did not opt any services..
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                  D
                  dammu rahul kumar
                  from Mumbai, Maharashtra
                  Jul 18, 2018
                  Resolved
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                  Resolved

                  Address: Hyderabad, Telangana, 500039

                  Sir,
                  I have the honor to inform you that i am an a/c holder of HDFC bank having A/C No-[protected] have lost of my HDFC Bank Net banking Password.and i loss my Debit card also now i want to regenerate the password but am not receiving the OTP TO MY MAIL ID please provider the result as soon as possible

                  So, pls re-issue my ID and Password and send the same to my email id.
                  Aug 22, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 18, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have checked our records and confirm that your net banking is active & Last Successful Login Date 18/07/2018 01:43:17 PM. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                  -Anay
                  HDFC Bank Customer Assistance
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                    A
                    agalya karunakaran
                    from Bengaluru, Karnataka
                    Jul 18, 2018
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                    Address: Kanchipuram, Tamil Nadu, 600119

                    I had applied for a credit card though hdfc bank, meanwhile you had send it to me through blue dart courier. I lost the text message too. Kindly resend me the message with courier number.

                    It has not been delivered to me, kindly look at this issue and help me out.

                    I was not able to find a solution through your customer care. Please resolve the issue quickly.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 18, 2018
                    Updated by agalya karunakaran
                    The credit card was dispatched on 07/07/2018. There is no update. Kindly update info from blue dart courier.
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                      K
                      karthik.gk
                      from Erode, Tamil Nadu
                      Jul 18, 2018
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                      Address: 637211
                      Website: [email protected]

                      Dear sir

                      i taken two wheeler loan from your bank .I not apply credit card but your bank staff without my knowledge he applied and processed the credit card but now your bank to be pay the 900 rupees for annual fees .Now its seld i didnt generate the otp and not use the card .Already i submit the complaint in trichengode branch how can i possible to pay the amount.Its your side mistake and not proper intimation about credit card oriented when loan process
                      HDFC Bank customer support has been notified about the posted complaint.
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                        J
                        josvselva
                        from Avinashi, Tamil Nadu
                        Jul 18, 2018
                        Resolved
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                        Resolved

                        Address: Madurai, Tamil Nadu, 625012

                        We believe that you deserve to have a hassle-free banking experience with HDFC Bank. Therefore, to ensure that you are aware of your Credit Card application status, we have introduced a simple process to track the progress of your application.
                        Application Reference Number
                        [protected]SJ
                        Status
                        DISAPPROVED
                        Remarks
                        DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY
                        Click here for more information on the status of your application.
                        Aug 18, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 18, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We wish to inform you that the application for a credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

                        -Anay
                        HDFC Bank Customer Assistance
                        Jul 19, 2018
                        Updated by josvselva
                        how to process to credit card disapproved to approved... phone verification done and physical verification done then why my status disapproved please tell me the reason or how to solve this problem i want hdfc credit card
                        how to process to credit card disapproved to approved... phone verification done and physical verification done then why my status disapproved please tell me the reason or how to solve this problem i want hdfc credit card
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                          jkarthi23
                          from Chennai, Tamil Nadu
                          Jul 18, 2018
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                          Address: 600063

                          Hi,

                          I had applied credit card 1.5 month back, it is not received yet.
                          but bills are generated. kindly resolve and contact.

                          I had applied credit card 1.5 month back, it is not received yet.
                          but bills are generated. kindly resolve and contact.
                          I had applied credit card 1.5 month back, it is not received yet.
                          but bills are generated. kindly resolve and contact.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            borawal
                            from Delhi, Delhi
                            Jul 18, 2018
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                            Address: Kapurthala, Punjab, 144602
                            Website: www.HDFC cosumer complaints

                            Sir,
                            We hereby inform you that i am hdfc credit card holder having credit card no.[protected]
                            We already mail & fax to cancell our credit card so many times but they ignored that matter & didn't even replied at once.
                            We request you to pl do the needfull & oblidge in this matter

                            Thanks & regards
                            Gurinder Singh
                            HDFC Bank customer support has been notified about the posted complaint.
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                              sg18
                              from Delhi, Delhi
                              Jul 18, 2018
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                              My earlier complain with regards to settlement on hdfc card pending sine feb this year has not been resolver yet bank has the audacity to mark it as resolved on this platform. When complain is mine thn right to mark it as resolved should be mine only n not bank. Hdfc bank credit card division executive are rude. Had much better experience with citibank n sbi.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                amardeep saini
                                from Allahabad, Uttar Pradesh
                                Jul 18, 2018
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                                Address: Haridwar, Uttarakhand, 249407

                                We're writing to you about your refund of your EXTENDED WARRANTY 2 YEAR BY FLIPKART PROTECT order with Order ID:OD[protected].

                                We’d like to confirm that the seller has refunded ₹ 2100 to your HDFC credit card on 24th May 18 under Bank Transaction Id [protected]. This amount will be credited to your account till 28th May 18
                                You can contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.

                                You can raise a complaint with the bank’s grievance cell by following these simple steps:

                                1. Click on https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...
                                2. Choose ‘Bank account’* in the ‘Product/Service’ field
                                3. Choose ‘Account transaction related’* in the ‘Query related to’ field
                                4. Choose ‘Transaction in statement/ Bank Account - Inquiry ’* in the ‘Type of query’ filed
                                5. Click on ‘Submit’ and the bank will get in touch with you soon

                                *The drop down options are subject to change at the bank’s discretion. Please choose the appropriate option based on your request.

                                Regards,
                                SWARALI KULKARNI
                                Flipkart Customer Support
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Jagriti khitha
                                  from Noida, Uttar Pradesh
                                  Jul 18, 2018
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  I have running one personal loan with hdfc bank name of yash kitha which has been clear for my hand but excutive called me and told me regarding the penalty fee remaining but when i discussed my query he or she said call u after half an hr and nobody call me . There is such rediculus thinks happen for the last 3 months i want to close this loan and nobody help me either bother the same kindly arrange the call mentioned given no [protected]..

                                  Otherwise i esclate this matter to upper level.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    thelucky
                                    from Bengaluru, Karnataka
                                    Jul 18, 2018
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                                    Address: Bangalore, Karnataka
                                    Website: www.hdfcbank.com

                                    I've a credit card with HDFC Bank from past 3 years. Had a very good record until last few months. I'm jobless now and also don't have any other means to payback for the credit card but have been paying minimum amount for many months. I had utilised 55, 000/- credit limit of the card. But also paid minimum dues, interest and charges way more than the credit limit. Now that I'm in a very bad situation and the card been blocked, I'v been going around from past 4 months to close the card via onetime Settlement but no-one from HDFC is interested to take it ahead. They've been demanding 30, 35 and now 40, 000/- to do the settlement when I tell them about my situation they never turn back. Is there any channel or means by which we can negotiate and do the settlement amicably without being dragged here and there everytime. I've also visited the branch twice with no response.. My sincere approach towards being a good customer and paying back whatever I can to the bank instead of nothing as I'm at present going through a very tough time and mental pressure. Hopeful for speedy and good to faith response from HDFC Bank.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      soumendutta3231
                                      from Kolkata, West Bengal
                                      Jul 17, 2018
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                                      Address: Kolkata, West Bengal, 700029

                                      I am an existing customer of HDFC Bank in Kolkata location having savings A/C from 2013 in Central Plaza Branch where they assured me to transfer my A/C to Rashbehari Branch but instead of transfer they opened a separate savings A/C which is not necessary for me. I have informed to close that A/C but still they delayed to close.
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                                        Sayoni Banerjee
                                        from Bengaluru, Karnataka
                                        Jul 17, 2018
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                                        Address: 560068

                                        Dear HDFC, you turned out to be a thief. your executives call me and threaten me to pay my credit card amount dure(which is due on 2nd august) or else they will throw me out of the house I stay they say. Secondly i recive a mesage from the default that i spoke to someone called Vinod, wheres I never spoke to anyone as such.
                                        thirdly, you thieves are not giving, me my LOAN amount, a week have been spent and still and your people call me for this bullhit. you bloody thieves I will make sure I take this to every dam social media and twiltter, bloddy liars, [censored] customer service you provide.
                                        HDFC Bank customer support has been notified about the posted complaint.
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