HDFC Bank Complaints & Reviews

I have registered my FASTAG account with HDFC Bank and has got activated on 9th July but till date i have not received physical copy of same

I have called up several times at HDFC bank Helpline but till date not received any satisfactory reply

My Customer id is[protected]
and My Wallet is [protected]

R/Customer care Team,

This in reference to the cited subject, i would like to invite your kind attention that recently i have applied for loan against property to ORIX Leasing & Finance Limited. On scrutiny of my documents it reveals that my CIBIL report is showing very poor score i.e. 550 which is due to overdue amount of credit card Rs.2276 and status of which is write-off, while fact is that subject credit card was not issued to me till date . Therefore, i requested to CIBIL to provide the details of credit card from where its reveal that credit card have been issued by your bank having card no. [protected].

Therefore, i contact to your customer care for further enquiry regarding this credit card and upon this they inform that the said credit card was issued with car loan application in March 2017 while fact is that till date i have not received this credit card.Apart from this your bank has issued credit shield insurance policy for Rs. 870/- from this credit card which was also not received by me till date .
In nutshell, till date i have not received any communication /message from your bank for for issue of this credit card and dues against it.

In this whole scenario, my CIBIL report showing delay payment day of 178 days against this credit card which is not tolerable for me. Indeed it is very shocking that how a so reputed bank can commit such a great mistake and play with goodwill of customers.
It is absolutely a case of fraud which i can`t accept it at any cost.

Therefore, it is my humble request you to kindly look in the matter and arrange to cancel the card immediately & reverse the all due payment against this credit card and also request you to kindly take up the matter with CIBIL to remove all DPD & write-off status.

I once again request you to kindly resolve all the issues immediately without any further reminder, otherwise i will take legal action against your bank.

I am a HDFC bank credit card holder. The bank has auto debit Rs. 1000 from my credit card number ending with 2932 without my concern on date 26 June 2018. I am not interested about this service and do not want this membership anymore so cancel the membership and refund this debit amount of Rs. 1000 on an immediate effect.

As bank is not responsible to establish the relationship wit the 8 years old customer that why they are not using our credit card & after so many times generate the credit limit request no person are able to work on it.
Thats why i dont require such a bank services as your phone banker Mrs Tuha suggested to cut your credit card in 4 pieces and drop in the nearest branch as we are not be able to intimate the the customer for renewal of service & not bothered to sustain the relationship with customer & not responsible for the request generated through net-banking for enhance the credit limit.

1)No customer Engagement.
2)No customer relationship
3)No intimation regarding the renewal services.
4)No benefit for old customers

Name: Saurabh Bhargava
Mob :[protected]
Credit card ending no. : 2932

Dear sir,

My self aman Agarwal and I have received hdfc regalia card in which it was informed to me that priority pass for airport lounge access is to be provided to me after receipt of card. However still not received. Kindly expedite please.

Further my email ID is also wrongly mentioned by the bank as [protected]@gmail.com in place of [protected]@gmail.com...

I applied for a credit card around 20 days ago.and now the status says its disapproved.And they are asking some more details such as landmark and alternate number.i have forwarded the documents that was required.could you please let me know how soon i will get the credit card once the documents are received?This is the reference number. [[protected]W2]

Hi,

My food card got damaged, I am a CTS associate, could you block the card and issue the new card. Also, my old card has balance money in that account around 2K.

Could you please transfer the amount in the new card. I am waiting for your response.

The food card number is: [protected]

Please confirm and let me know

My email: asiqali.[protected]@cognizant.com

Hi,
I purchased iPhone 8plus on 7th March 2018. I was supposed to get the 10000rs cashback after 90 business days.

However the cashback is not been recieved and I am not getting any support from the Hdfc executives who helped me purchase the phone. I have been calling customer care but no luck. I feel like cheated. Can anybody take care of the issue on priority, please?

Dear sir
this is regarding the refund of rs. 561 that was deducted during the transaction to IRCTC transaction id [protected]. The amount was deducted from my account but wasn't transferred to irctc. regarding this i had sent an confirmation mail from irctc to you at [protected]@hdfcbank.com .but no action has been taken against it. please solve this problem as soon as possible. query no[protected] .the deduction was made from account no [protected].
thanking you .
Name - Vishal malik
mob- [protected]
account no- [protected]

Hi,

I had paid the e bill of INR 6071 online on 8th of July 2018 vide ref no[protected]. It is deducted from the bank account and is paid to the Dakshin Haryana POS (DHBVN) as per the statement narration. However, the bill is not paid and my e bill is still showing as pending as per the authority.

Please look into it as i has never expected this sort of paymen issue in online mode of payment specially from a known bank like HDFC.

I have given complaint to HDFC life insurance regarding 3 polices & I have other company policy also like future generali & bharti axa life insurance & bith companies accepted my case in mis sale & they have refunded my money & HDFC life insurance only gave me 1 policy approval & other two policy declined.I received a brokers call also he was forcing me too pay them money then only they will approve my case.I have more than 45 call recordings of those cheaters then also company is not accepting his fault then also company is not giving me refund of my polices

Hi,

This is to divert your kind attention on the above mentioned subject. I have a business loan going in your bank. Due to severe business loss i am not able to pay the amount.

Your executive Leena called me on 19th of July 2018 from ([protected]) number and misbehaved. She is not doing for the first time and provoked me today to say something out of the box to her.

Then she started threatening me that i will raise a complaint against your misbehavior.

I don;t expect this from HDFC. I will lodge a case against this mentioning your bank name in police station and higher authority, the way you people harras. Not only this LEENA has sent me threatening personal text messages on my number.

Take some action against this chick or i will take an action. You people are threatening the customer, and stressing the customer, why so. Do you want that your customers kill themselves becasue of such nusance.

I need email id of concerned person to whom i can send those audios.

Rs 472 has been withdrawn from my Debit card in narration of 'DEBIT CARD ANNUAL FEE-Jul[protected]MIR[protected]' . I have never been charged since my usage of this card for years, Why without informing me charges is being levied at once? Please credit my money ASAP. This is totally unacceptable. I have never been informed about any particular charges on this card ever.
I called the support exec. and she said you amount will get reversed.She gave me this refid :delc[protected]. When i contacted again after 1 week, they said this complain no. does not exist. What kind of customer service you are providing?Its really hectic and waste of time for customers like us.

Not Happy with the 4% charges levied for repayment of personal loan outstanding..My 12th Emi got over in June 2018 & as I had to arrange a sum of around 1.75 Lacs for the repayment I now come to know that after 13 months 4% extra will have to be paid for the same..As it is hdfc doesnt provide part payment option & now that after 12months its possible to close and after arraging all the funds I am getting to know about this extra charges that i have to pay..this is not expected on part of HDFC especially for a customer who is holding a credit card a salary account a home loan & also a personal loan for so many years.. my current outstanding is 1.75 Lacs but I have being asked to pay 1.84 lacs for closing the same when I have already paid an interest of Rs.28500 for 12 month now this additional 9k to be paid without any reason as I was communicated that after 12 months i can repay the loan without any extra charges...EXTREMELY MISLEADING AND MISGUIDED ON part of HDFC

Tried to book a tatkal ticket from bangalore to sagar .. amount of rs. 770 is deducted from account but tickets are not booked.. status shows as pending from bank end in the irctc website.. neither received a message about refund from irctc or the bank..
Transaction id : [protected]
Have sent a mail to irctc as well but did not receive any reply from irctc or from hdfc bank .. Received a reply from irctc that the amount is not debited to irctc.. Hence its on the HDFC bank
.
HDFC bank has to refund me 770 now.
HDFC bank malleshwaram branch

I had requested for change of branch and my mobile number more than 10 days back. And it was told that everything will be done within 7 days and every time i ask, the answer given by the bank was it will be done today evening or tomorrow. But everyday it is a big disappointment. There is no way in the hdfc website to give customized feed backs or complaints. Debit card too is not delivered to me after making so many requests.
I had a very good opinion about hdfc bank and now i am scared to deposit money in the bank. Very poor customer care. Bad experience . And i want people should be cautioned about this. And should be published on social networks. Totally unreliable service.

I refer to charges which have been applied to my account by HDFC Bank, which amounts to 2800+

I have been a customer of HDFC bank for last 2 yrs.
I was not in the city since last 6 months so the my account was not maintained so i am requesting you to remove those charges so i can re-maintain the account.
As per rbi bank will not charge non maintace charge in saving or sallary account so i request to you please...

We believe that you deserve to have a hassle-free banking experience with HDFC Bank. Therefore, to ensure that you are aware of your Credit Card application status, we have introduced a simple process to track the progress of your application.
Application Reference Number
[protected]SJ
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY
Click here for more information on the status of your application.

Respected Sir,
After my 4.8 years of service in HDFC Bank (as Relationship Manager, Agriculture loan), I had resigned from my job on 04/06/2018 which was informed to my both supervisors (Cluster head & Regional Head) in well advance almost 20 days prior my formal resignation so that they not get any sudden shock.
After resignation, immediately I had requested my both supervisors and HR to arrange for my early releasing, considering my career and family matter and accordingly I had also completed my any pending works as directed by line manager within limited period of time.
I had already informed to all of them at very 1st day of my resignation that to pursue an another career (other than banking) I won't be able to serve 90 days notice period and communicated with all of them through mail, whatsapp, mobile to arrange for my early releasing and I had served my notice periods for 40 days and I had already 30 days PL leave pending in system and for rest 20 days I had proposed for payback.
In last 3 years, I had got contineously T2 rating for my performance and in my total work tenor I have not contributed any NPA/LNPA account to my portfolio. Moreover during notice period, I had worked in second saturday, sunday, eid holiday also to done maximum work before my leaving as per my supervisor's instruction. My supervisor never told me that I have to mandatorily serve 90 days notice period and it is not also as per Bank HR policy. After all work done and already give commitment to my newly joining organisation, at last moment both my supervisors & line HR said me that they can't release me and they rejecting my phone calls not reverted my official mails. Sir, as I had completed my all works, not a single bad a/c I had contributed in my work tenor so as per my personal interest to pursue an other career I tried my best to co-ordinate with my supervisors & line hr but the worst part is that they ignore all these like anything. I have all my mail communications with me to justify my right to release me from HDFC Bank after serving 40 days notice period and rest adjustment as per Bank HR policy.
Atlast, after not getting any resolution from any of my supervisors upto the last moment and to save my career I had informed all of them in advance through official mail that I won't be able to continue my job with HDFC bank from 13/07/18 and on 16/07/2018, I had joined in my new organisation as per my commitment.
Sir, I tried my best to co-ordinate with my every supervisor and gave my best to the organisation and done every work properly and do informed everything them through official mail. Now after pre-informing all about my final day of working (13/07/2018) now both my supervisors and line HR asked me to join again in bank and warned me for strict action against me and said me that they will abscond me from their system and not give me releasing from bank.
Sir, still I am not able understand what is my fault ? Is this a reward for a employee who dedicatedly served for the bank for almost last 5 years ? Is it my fault that I had choose an other career option? Is it my fault that I am able to serve only 40 days notice period to grab an career opportunity as per my personal interest and I asked them for waiver ? Or is it my fault that I had not withdraw my resignation ?

My line manager CH (Dibyajyoti Sarmah, employee code: D1590), RH (Venkata Suresh Adireddi, employee code: S4064) and line HR is SUVRAJIT GANGULY, KOLKATA.

Kindly look into my matter as per Human Rights prospects.

Regards,

Lakhya Bikash Borah
Former HDFC employee code: L0958
Phn.: [protected]

My name is Manish Joshi a/c no is [protected], branch location - Kashipur(uttarakhand).
I have a car loan with mahindra finance And I have made online EMI worth 5600 on 01july 2018 through mahindra finance site - https://vehicleloan.mahindrafinance.com/UI/Register.aapx
But amount has deducted from my a/c reference no is NF[protected], But transaction got failed as I got message from Mahindra Finance, detail of Mahindra Finance transaction is as below-
Transaction referance no -599569
Amount -5600
Bank transaction ID-NHMP[protected]
So kindly provide my amount to my a/c no as soon as.
Thanks and Regards..
Manish Joshi
[protected]
[protected]

I had applied for hdfc credit card& submitted all the required documents and information for application form.

After a day or two received multiple sms and calls regarding cc processing, one of those sms was this :
"dear applicant your hdfc bank credit card app ref no [protected]PH is approved in principle subject to internal checks"

After that received telephonic verification calls & physical verification at office & residential address.

But yesterday i received mail from bank that they are incapable to process my application without specifying any reason. Following is the mail:
"
Dear sir/madam,
Subject : your credit card application reference no. [protected]PH
Thank you for your interest in hdfc bank credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability."

It is really disappointing that after collecting all the docs and verifications still not giving the reason. This also makes feel insecure about our document to be miss used like pan card, aadhar card, bank statements, Income Tax returns and compensation of income as all these are private properties.

So hoping to get some resolution i am posting it here.

Regards,
Honey Sharma
Mobile no-[protected]
email- [protected]@gmail.com