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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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R
Rama Mohan Rao G
from Hyderabad, Telangana
Jul 21, 2018
Resolved
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Address: Hyderabad, Telangana, 500029

I Rama Moha Rao Gollamudi with Demat Account # 15689137 and client ID 518347 with HDFC Securities have noticed the below mentioned discrepancy
75 Shares of Adani Port from my account are not appearing.which were not traded or not transacted in any other manner by Me. which were held by me from the date of initial allotment.
I request you to kindly look into the matter and oblige to update
thank you
Sep 4, 2018
Complaint marked as Resolved 
HDFC Securities customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2018
HDFC Securities Customer Care's response
Dear Customer

Greetings from HDFC Securities Ltd !!!

In order to verify your holdings and status of shares previously available in your demat account, you can write to depository services at "[protected]@hdfcbank.com" or call on 61606161 ext - 5.

You can also verify your demat transaction statement provided by the depository services.

Regards
Customer Care
HDFC Securities Ltd
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    Nandini Kumari
    Jul 21, 2018
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    Address: 560103
    Website: www.hdfcbank.com

    I have regalia HDFC credit card which was told this will be life time free credit Card.Till date i have not done any transaction using this card.I was not checking bill for this credit card because i was sure i dont need to pay anything because of life time free credit card and i have not done any transaction.Last month June i opened my Statement of this card and it was showing 656 rs pending .I called customer care why i got this bill without any transaction.She said madam smart payment activated in your mobile, So you should get every month 100 rs.But i never receive 100 recharge in my mobile .I told her same thing and requested for cancellation of smart pay.After some time i got mail for cancellation.She asked me to clear the payment we will send back that amount to you for this mistake.I have clear payment of 656 on 18th june .Again today (21st July) i got 1094 rs Bill .I called customer care today she is telling this is late fee .May i know if i have cleared all payment and i have cancelled Smart pay .Why again i am getting 1094 rs bill.Please refund my amount total 1094+656 =1750 without delay and cancel my credit card.HDFC is cheating with customer .This is really very bad experience with this bank.We are going to close 6 accounts and 4 credit card of my family .
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      sahil.thakur1988
      from Noida, Uttar Pradesh
      Jul 21, 2018
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      Address: Chandigarh, Chandigarh, 160002

      Hi Team,

      This is regarding my personal loan number[protected] going on with HDFC bank, Industrial Area, Phase 1 branch.

      I took a personal loan from HDFC bank, Industrial Area Phase 1, Chandigarh Branch in the year of 2016. And after some time i moved to NCR due to my Job transfer.

      I always maintain balance in my YES Bank Account from where ECS is scheduled to deduct.

      Due to some issue with YES bank my bank account is freezed in the month on Nov/Dec 2017 and then no debits has been made after my account was freezed.

      After that Loan team who calls generally, suggested me to put EMI amount in below account before time so as to save EMI bounce changes -

      Account Number - [protected]
      IFSC Code - HDFC0000035

      Then i started doing the same but again i was getting messages like late charges has been added to your personal loan number, kindly pay the amount bla bla,

      I called so many times regarding my concern and ask HDFC bank staff to resolve my issue but they always used to give me numbers who are not even working with Personal Loan Deptt.

      Specifically the complaint is against Mamta - [protected], who used to guide me wrong always.

      I told her i am not living in Chandigarh and even not travelling there so give me option in Gurgaon. She suggested to go to Cyber City Branch which is near by. I visited there and they ask me they can't take payment of personal loan of other branches and other formalities.

      Then she gave me number of some member who is dealing with 14 Sector Gurgaon Branch, and the number is again of wrong person who is not even dealing with personal loan/payments.

      After that i called so many times but she didn't even pick my call and don't even called me back. I specially dropped message from Loan Deptt. Team chandigarh for her so to talk to me and resolve my concern.

      It's been almost 7-8 months i am still struggling even after paying my all debtts. on time.

      I want my debtts. to be waived off at the earliest, NOC for all these things happened so that it won't hamper my CIBIL Score.

      It's so frustrating like when i was applying for loan then everything is happened at my door step and now it's like you do or die yourself.

      I am writing so big complaint just to make you understand what HDFC employees are doing with their customers.

      Looking forward for your quick action towards my concern.

      You can also call me at [protected].

      Regards,
      Sahil Thakur
      HDFC Bank customer support has been notified about the posted complaint.
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        పువ్వాటి వెంకటేశ్వర్లు
        from Manjeri, Kerala
        Jul 21, 2018
        Resolved
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        Resolved

        My self puvvati venkateshwarlu, my contact number[protected], I applied credit card 15 days back.aftr few days I received application number and pass. Code.that message is
        (We have received your HDFC Bank CC App 18G[protected]BB .Pls type TWV with Passcode 827136 and SMS to 5676712 to process your appln.Passcode is valid for 2 hrs)
        I do not send my pass code.please solve my problem.
        Aug 23, 2018
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Verified Support
        Jul 23, 2018
        HDFC Life Customer Care's response
        Hi, as your concern is related to Credit card, kindly contact the HDFC Bank for prompt resolution.
        Dear Customer,

        I'll ensure this is taken up promptly. Please write to [protected]@hdfcbank.com with your card application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/WPVXEd for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Manoj
        HDFC Bank Customer Assistance.
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          A
          Abhilashbordia
          from Indore, Madhya Pradesh
          Jul 21, 2018
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          Dear sir i abhilash bordia from khandwa MP Mr. SIDHHARH and Miss. ISHA BHARDWAJ from Delhi office approach me for the personal loan against the life insurance policy at may 2018 and i already submitted the all the documents but till date loan isnot disbursed and hdfc staff not taking this seriously so many times i called to siddharth ans isha and also the finance department at this numbers...[protected] sidhharth ji, [protected] Isha Brardwaj, [protected] HDFC Finance Delhi
          HDFC Bank customer support has been notified about the posted complaint.
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            P
            Pooja2701
            from Mumbai, Maharashtra
            Jul 21, 2018
            Resolved
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            Resolved

            I have received message today morning stating as
            Dear Customer Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 50000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.
            Where as I have not mandate any thing
            Please revert me soon
            Regards,
            Pooja chavan
            Aug 24, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 21, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I'll ensure this is taken up promptly. Please share your Account No./Customer ID, registered contact details & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Bejoy
            HDFC Bank Customer Assistance.
            I have no account in hdfc bank.Then why they are sending me irrelevant messages daily. Please stop sending me messages.
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              R
              ramratantest123
              from Ahmadnagar, Maharashtra
              Jul 21, 2018
              Resolved
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              Resolved

              Address: Pune, Maharashtra
              Website: www.hdfcbank.com

              Hello All, HDFC Bank is big brand for its customers only. But for their employees it's hell. Currently working at Pune location. They are not following normal norms about work culture and all. Only work/sales and pressure. No work life balanace. Daily 11-12 hours worling except travelling tome. And one more irritating thing their what's app group created by HDFC bank. Will handle the customers or will check the what's app messages. If will not check their message and didn't respond they will scold us. Even on non working hours and weekends also they want us to check those what's app messages and respond it. Also a big issue for our own leaves. One more worst thing, they will scold the employee in front of everyone. I am shocked why we don't have any commity to regulate organization's. Hope HDFC should take care of this else will tag Finance minister on twittet.
              Aug 22, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 21, 2018
              HDFC Bank Customer Care's response
              Dear Customer

              Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

              -Manoj
              HDFC Bank Customer Assistance
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                S
                Srinivas Kanna
                from Hyderabad, Telangana
                Jul 21, 2018
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                Address: Hyderabad, Telangana

                I have applied for HDFC CREDIT CARD. All the phone verification document verification and personal verification is done taking.
                Executive visited my home and verified in person asking how long i was staying at the place and was satisfied with the proofs that i have show.

                I got the acknowledgement message to my mobile number asking to check the credit card status, and when i checked it the status is show as DISAPPROVED.
                I dint get any response from the executive nor the customer care about this.

                I never used credit card of any bank till date and no dues/ remarks are left with my profile.
                I was not informed about the reason for the REJECTION, and this will affect my CIBIL SCORE.

                So, i strongly need an EXPLANATION/REASON FOR REJECTION from the HDFC BANK
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  rajivnanda
                  from Delhi, Delhi
                  Jul 20, 2018
                  Resolved
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                  Resolved

                  Address: 122002

                  I went to deposit cash in my savings account (CUSTOMER ID[protected] at HDFC BANK sector - 46, Grgaon branch at 11.30 am on[protected], there was Rocky Gupta sitting at the cash counter she told me that deposit is closed, i was surprised that at 11.30 how deposit is closed then she said me that she is busy with clearing & will not be able to take the cash for the next 30 minutes, then i was very annoyed & told her that i will complaint against her then she said आप घर से लड़ कर आए है क्या ? in between girl sitting to next Miss Jyoti Arora talked to me very rudely that i will have to wait & what so ever Rocky Gupta has said is right. Then i complained to Tushar Gupta he was also very very rude & told me that is the way they work if i don't like then i should close my account otherwise he will raise the CRM against me. My age is 56 years all these three people have insulted me so badly that i can't write the words which TUSHAR GUPTA has said me. so it's my humble request to all of you people that please don't open the account with HDFC BANK because there is no link on the website from where we can complaint such type of incidents. I was in shock after such kind o[censored]nprofessional behaviour by HDFC sec - 46 branch Gurgaon.
                  Aug 21, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 21, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We request you to write to [protected]@hdfcbank.com mentioning the issue along with your registered contact details, to enable us to assist you further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    K
                    kabhi03
                    from Chennai, Tamil Nadu
                    Jul 20, 2018
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                    Whenever I send payment or request payment, i get error that "mobile no linked to your account has been changed". When I visited hdfc netbanking site to see my mobile no and its not changed. In fact I can check balance in Bhim app which confirms that my mobile no is not changed. Inspite of checking balance correctly, I can not send any payment. This problem has started from 18th july.
                    Please see the attached error image.

                    I have sent mail to customer care yesterday (19/07/2018) and still waiting for reply.
                    HDFC Bank customer support has been notified about the posted complaint.
                    My self Pradeep naik and my customer id is[protected] in hdfc bank,
                    from many days my upi id is not working and showing technical error while using for allocation of ipo.
                    I has visited branch but no one is giving proper solution. Please do the needful at earliest.
                    .Pradeep Naik.
                    [protected]
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                      Namratha A.C
                      from Bengaluru, Karnataka
                      Jul 20, 2018
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                      Address: 560034

                      In 2017 i have created account in HDFC bank as salary account and after few months i left the company and no more i was using hdfc account and after few months they deducted money present in my hdfc account and kept negative balance without intimating me, and one fine day i got message like your account balance is low so please maintain minimum balance. Then i thought of closing account and i went and asked in near by hdfc bank and they said like until you pay your negative balance amount we will not close your account. so i raised the complaint in consumer court complain forum, then after 2 days i got call from hdfc bank(home branch) like submit your account closure form in near by hdfc bank we will close the account and no need to pay the negative balance amount. then they told like i will get confirmation mail once the account is closed. It's been 5 months still i didn't get any mail, but my account negative balance is keep on increasing. So please kindly close the account as soon as possible.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sumant Madutha
                        from Pathardi, Maharashtra
                        Jul 20, 2018
                        Resolved
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                        Resolved

                        Address: Thane, Maharashtra, 421305

                        Dear Hdfc directors,
                        I am suman Maduta pullaiah, sir 4 month back I got call from Hdfc insurance agent (pramod sir)regarding forcing applying policy, then I am started policy documents are submitted allso given cheque then amount debited into my bank,
                        But my policy status no understanding and agent no contacacting me and his number not lifting when I am calling to him, I am so irritating this kind of services plz solve problem
                        Application:[protected] premium 2511/-, UIN:-101N110VO1
                        Phone number:-[protected]
                        Aug 23, 2018
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 23, 2018
                        HDFC Life Customer Care's response
                        Hi, if policyholder have any unresolved issue with respect to your policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
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                          A
                          Avdhesh Panwar
                          from Gurgaon, Haryana
                          Jul 20, 2018
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                          Dear hdfcergo team,

                          My name is AVDHESH KUMAR, I am purchase a policy from hdfcergo ...policy no [protected], I am regular pay the policy amount since 6 year, the payment detect from my cr card automatically, and policy paper received all year with out any problem, but this last policy is now expire due to non intimation by hdfcergo team, i am not received any mail or massage and phone call also from hdfcergo team, now policy is expire, without intimation if my policy is expire then it is not good sign for hdfcergo...if we are hdfcergo customer then we want some care like policy expire date intimation etc. But I am not receive any information about it. I am also call in costumer care but I am not received any satisfactory reply. He told me I can arrange a call for this issue but no any call received till date...now clear this issue and renew my policy immediately.

                          regard

                          Avdhesh panwar
                          [protected]
                          HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                            M
                            Mohan rn
                            from Bengaluru, Karnataka
                            Jul 20, 2018
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                            Address: 560020
                            Website: HDFC0000367 (used for RTGS and NEFT transactions)

                            Hello Sir,

                            This is mohan, writing behalf of Kumaresh A and Shalini, as they are uneducated and dont know to write any email or letter.

                            I am an Auto driver and my wife working in garments and she had a savings account with HDFC and now they have been charged 2866 rs and asking us to pay the money for our savings account, And they never informed us or nor got any notification.

                            Now when we open that particular account it says you have 2866 balance, now they cant even earn 500 rs a day and facing too many problems financially. So please help them to over come this issue.

                            Regards,
                            Kumaresh
                            HDFC Bank customer support has been notified about the posted complaint.
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                              knopfler
                              from Pune, Maharashtra
                              Jul 20, 2018
                              Resolved
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                              Resolved

                              I recieved a call from [protected] claiming to be a sales representative of HDFC bank. When i refused to communicate, the lady became aggressive and used slang words like 'gadha' and 'pagal' before cutting the call.
                              I am mentally disturbed over the issue and such uncouth behavior should not be condoned. I want strict action to be taken against the individual and communicated to me else i would take recourse to legal action against HDFC for mental harassment.
                              Aug 20, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 20, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We're sorry to hear that. Kindly write us at [protected]@hdfcbank.com with the caller details and your contact details with the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail to help us track your e-mail.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Jul 21, 2018
                              Updated by knopfler
                              The reference no stated in your response is not visible. Kindly email me at [protected]@yahoo.com to know the complete details of the unfortunate incident
                              Dear HDFC,
                              I haven’t received the reference no mentioned above as it is protected. Please email me at [protected]@yahoo.com and I will provide you with complete details about the incident
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                                pawan1838
                                from Noida, Uttar Pradesh
                                Jul 20, 2018
                                Resolved
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                                Resolved

                                Address: Gwalior, Madhya Pradesh, 474010

                                My Credit Card and i got a settlement latter (PFA) from the bank dated 27 January'2018. As per this settlement i have to pay total amount 37, 400/- & as per the settlement latter i will have to pay 6, 000 on 29 Jan'2018 which i paid on the same day, second amount 15, 700/- will have to pay dated 20 Feb'2018 which i paid on the same day, third amount 15, 700/- will have to pay 20 March' 2018 which i paid on 30 April'2018 due to some my medical emergency. I paid total amount as per settlement latter but when i asked settlement clearance latter to you then they said you have 40, 000 pending amount against your credit card, i am following since long time but still not get the solution.
                                Aug 21, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 21, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                -Manoj
                                HDFC Bank Customer Assistance
                                Jul 21, 2018
                                Updated by pawan1838
                                Dear,
                                I will be wait for three days and if issue will not be resolve then i will launch a complaint in consumer court & high court. I will not be a part of this forgery.

                                Thx.
                                Jul 30, 2018
                                Updated by pawan1838
                                Not any response yet, i don't know how they are working?.

                                Thx.
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                                  amitksangwan
                                  from Gurgaon, Haryana
                                  Jul 20, 2018
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                                  Address: Kurukshetra, Haryana

                                  I have done the ATM transaction of Rs 7000 From PNB Bank ATM branch in Sector 5 on 18.07.2018 vide transaction number[protected]. After entering the PIN number, transaction got declined due to some problem in the ATM but amount got debited. Immediately, the nearest PNB bank has been contacted for the same. They have mentioned that there are instances when amount got debited but same got returned within 24 hrs.
                                  Now the amount is not returned in account and PNB is asking to contact HDFC. HDFC has been contacted but they ask to lodge the complaint thru Customer care number but no one is responding on customer care number [protected] or [protected] or [protected] or [protected].

                                  kindly help to get the amount back.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    kapil mutha
                                    from Surat, Gujarat
                                    Jul 20, 2018
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                                    Address: Sabarkantha, Gujarat
                                    Website: [email protected]

                                    Maine credit card liya tha jiska use Maine aaj tak nahi kiya hai fir bhi mera debit 2500 rs kar diya hai mere card ka settlement kar kai mai 500 rs bharne ko taiyar hoon to aap muje itni help kar ke mera card block karva de
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                                      S
                                      Suresh3
                                      from Calicut, Kerala
                                      Jul 20, 2018
                                      Resolved
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                                      Resolved

                                      Address: 600012

                                      Iam already your car loan customer paying promptly till now.so you sending me to topup my car loan.iam working as a class 2 officer in govt.while i approched your team leader mr.pradeep.chennai whos mobile number is [protected] his way of talking is very worst.i think he is feeling like owner of his costomers.he is typicaly telling iam a team leader you must not talk only with my team.and not even know how to behave.really i felt very bad.again i dont want any deals with your bank if this man continues in working as a employee in hdfc
                                      Aug 21, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Jul 20, 2018
                                      Updated by Suresh3
                                      Sir, hereafter i dont want any transaction with your hdfc bank except my past car loan.since felt very shame about how you appointing your staff.your team leader named pradep whose no is [protected].approaced me abt personal loan.and sent some estimate too.but when i tried him his no switchedoff alway.when i ask about him he is telling no need to talk with me talk to my team.iam a leader.is he a supreme power in your bank.he is not even have intrested to talk with a costumer.then why you appointing as a leader.iam a class 2 officer in state govt and see my payments in my car loan.is there any pending.then with whom he will talk polite.1st educate him that he is getting payments from our intrest only.ok again if you want to continue my relationship with your bank you must remove this type o[censored]seless from your bank.otherwise if you too feel he is a suprme power of your bank pl again dont send any mails to topup or housing loans and all.

                                      On Fri, 20 Jul 2018, 1:38 p.m. Suresh Elangovan, wrote:
                                      Sir, hereafter i dont want any transaction with your hdfc bank except my past car loan.since felt very shame about how you appointing your staff.your team leader named pradep whose no is [protected].approaced me abt personal loan.and sent some estimate too.but when i tried him his no switchedoff alway.when i ask about him he is telling no need to talk with me talk to my team.iam a leader.is he a supreme power in your bank.he is not even have intrested to talk with a costumer.then why you appointing as a leader.iam a class 2 officer in state govt and see my payments in my car loan.is there any pending.then with whom he will talk polite.1st educate him that he is getting payments from our intrest only.ok again if you want to continue my relationship with your bank you must remove this type o[censored]seless from your bank.otherwise if you too feel he is a suprme power of your bank pl again dont send any mails to topup or housing loans and all.
                                      Verified Support
                                      Jul 20, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Let us look into it for you. Please share your Loan Account No., staff details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        Hanamant Kulkarni
                                        from Bengaluru, Karnataka
                                        Jul 20, 2018
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                                        Address: Bangalore, Karnataka, 560028

                                        Rs.3433.14 is debited from my SB account towards DEPOSITORY CHARGES JUL18. Certainly it is shocking. Written mail to them but no response.
                                        Also tried calling customer care for last 2-3 days but after pains of entering details I get to Demat section but unfortunately call gets disconnected every time.
                                        HDFC Bank customer support has been notified about the posted complaint.
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