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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 919

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H
Himansu Nahak
from Bhubaneshwar, Odisha
Jul 22, 2018
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Address: 764001

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6349 without my concern on date:20/07/2018. I am not interested about this service and don't want this membership any more. Last year also i had complained, but i didnt get the deducted money back. I am fed up with this type of service. So cancel the membership and refund this debited amount of rs.1399/-

Name :- himansu sekhar nahak
Mobile no. :- [protected]
Credit card number ending :- 2602
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 3380488 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Riddhi

Team OneAssist
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    Zhakhas Bolo
    from Bengaluru, Karnataka
    Jul 22, 2018
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    Address: 560040

    Dear sir,

    I hold a credit card from HDFC bank.
    Now due date has crossed and due to some financial problems I couldn't pay before due date, now they call continuous and talk very cheaply, also demand to make payments right now.
    I need to complaint about these people what is the best way to deal. It's annoying and disturbing.

    Kindly help

    Regards
    Pramod
    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      G
      GaneshVK009
      from Hyderabad, Telangana
      Jul 22, 2018
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      I got SMS saying "There was manual debit of 295 Rupees in my account", which I dont understand why this amount has been deducted from account even though I have not visited any Toll plaza recently, I have been calling HDFC Fastag customer care[protected], but they just disconnects my call after hearing complaint without any reason. I have been trying from past 1 week, called around 40 times. Everytime I call customer support people does the same. I guess HDFC FasTag people just takes money without any reason, and abscond to answer the reason. I just stopped
      I go to hisar dt 09/07/2018. When i cross the toll gate .i pay manually for multiple entry . After some time i received massage for debit in my hdfc fastag account . after some days i reais a complaint on fastag.hdfcbank.com .But i not received any complaint no . very bad service .contact us no is useless .
      Mobile No. [protected] (Fast Tag Block)(Approx. One Month)
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        P
        peeyush sharma
        from Nadbai, Rajasthan
        Jul 22, 2018
        Resolved
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        Resolved

        Hello,

        I purchased jewellery on 22 april 2018 from tanishq worth rupees 50000/-.
        As per the hdfc 5% cashback offer, i should got the cashback within 90 days. Today already 90 days over but still didn't get cashback.

        May i know how to reach out to hdfc to get this issue resolved. Do we need to call them. I can even provide the bank statement transaction details but need to understand how this forum is going to take forward my request.

        Regards,
        Peeyush sharma
        Aug 31, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Jul 26, 2018
        Updated by peeyush sharma
        By when I should expect response from HDFC?
        Verified Support
        Jul 26, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
        By when I should expect response from HDFC?
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          C
          callmepremjeet
          from Godda, Jharkhand
          Jul 22, 2018
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          Bank registered no. [protected]
          Transaction ID. [protected],
          Transaction ID. [protected]
          These two Transactions had failed but amount debited from my bank account, and whem i ask to irctc they telling me to ask from your bank for this payment, and when i ask from bank they are telling that your payment was successfully transferred to IRCTC merchant, now i don't know what to do, because HDFC bank and IRCTC not doing anything and they dont giving me proper response, so please do something ASAP and refund my amount.
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            Neelomkar
            from Mumbai, Maharashtra
            Jul 21, 2018
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            Address: Mumbai City, Maharashtra, 400070

            I had activated online mutual fund investment facility of HDFC Bank through my NRO bank account at Fort Branch somewhere in 2006. I liquidated all my investmets duering 2010 . The bank deactivated my online mutual fund account without any intimation to me. However, they kept debiting ISAQMC-ST-EC Charges to my saving bank account even when this service was blocked by them. Today when I visited Kamani Branch I was told to fill up a form to close the online mutual fund account for discontinuing the charges. I have done it today. Now I claim refund of all the ISAQMC-ST-EC Charges debited so far even when the bank blocked access to online mutual fund investment account for the reasons best known to them.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Shrikant Bhagwat
              from Raipur, Chhattisgarh
              Jul 21, 2018
              Resolved
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              Resolved

              Address: 452001

              Cancellation of One Assist Membership
              I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6776 without my concern on date:03/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

              OneAssist Relationship Number : 228849
              Name :- Prabhakaran
              Credit Card Number Ending :- 6776
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Greetings from OneAssist...!

              We deeply regret for the inconvenience caused to you.

              As per your request, plan has been cancelled vide Service Request number 3380466 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

              Regards,

              Riddhi

              Team OneAssist
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                S
                Sivanandam Palanisamy
                from Chennai, Tamil Nadu
                Jul 21, 2018
                Resolved
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                Address: Chennai, Tamil Nadu, 600116

                This is Sadeepa Kumari .C ([protected], [protected]) received HDFC Credit card almost 7 years back and they put an HDFC ERGO insurance with or without my knowledge (don't know how they got approval from me, stating that I approved over phone). They sent a statement for almost Rs.12000 And when I refuse to pay, they just leaved it. Now after 7 years they deducted Rs.3300 from my HDFC net banking account without my knowledge.

                This is highly irritating and when I asked them there is no proper response and also their customer service is very poor, talking in a rude manner. Sorry to say that I decided to come out of HDFC if the amount is not reversed to me.
                Aug 21, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 21, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                -Anay
                HDFC Bank Customer Assistance
                Jul 26, 2018
                Updated by Sivanandam Palanisamy
                Got a call from HDFC and again no proper response. They said "amount not refundable and if you don't want the account, you can close it by visiting the branch". Very poor service, thanks for everything. Bye bye HDFC.
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                  Rama Mohan Rao G
                  from Hyderabad, Telangana
                  Jul 21, 2018
                  Resolved
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                  Resolved

                  Address: Hyderabad, Telangana, 500029

                  I Rama Moha Rao Gollamudi with Demat Account # 15689137 and client ID 518347 with HDFC Securities have noticed the below mentioned discrepancy
                  75 Shares of Adani Port from my account are not appearing.which were not traded or not transacted in any other manner by Me. which were held by me from the date of initial allotment.
                  I request you to kindly look into the matter and oblige to update
                  thank you
                  Sep 4, 2018
                  Complaint marked as Resolved 
                  HDFC Securities customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 31, 2018
                  HDFC Securities Customer Care's response
                  Dear Customer

                  Greetings from HDFC Securities Ltd !!!

                  In order to verify your holdings and status of shares previously available in your demat account, you can write to depository services at "[protected]@hdfcbank.com" or call on 61606161 ext - 5.

                  You can also verify your demat transaction statement provided by the depository services.

                  Regards
                  Customer Care
                  HDFC Securities Ltd
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                    N
                    Nandini Kumari
                    Jul 21, 2018
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                    Address: 560103
                    Website: www.hdfcbank.com

                    I have regalia HDFC credit card which was told this will be life time free credit Card.Till date i have not done any transaction using this card.I was not checking bill for this credit card because i was sure i dont need to pay anything because of life time free credit card and i have not done any transaction.Last month June i opened my Statement of this card and it was showing 656 rs pending .I called customer care why i got this bill without any transaction.She said madam smart payment activated in your mobile, So you should get every month 100 rs.But i never receive 100 recharge in my mobile .I told her same thing and requested for cancellation of smart pay.After some time i got mail for cancellation.She asked me to clear the payment we will send back that amount to you for this mistake.I have clear payment of 656 on 18th june .Again today (21st July) i got 1094 rs Bill .I called customer care today she is telling this is late fee .May i know if i have cleared all payment and i have cancelled Smart pay .Why again i am getting 1094 rs bill.Please refund my amount total 1094+656 =1750 without delay and cancel my credit card.HDFC is cheating with customer .This is really very bad experience with this bank.We are going to close 6 accounts and 4 credit card of my family .
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      sahil.thakur1988
                      from Noida, Uttar Pradesh
                      Jul 21, 2018
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                      Address: Chandigarh, Chandigarh, 160002

                      Hi Team,

                      This is regarding my personal loan number[protected] going on with HDFC bank, Industrial Area, Phase 1 branch.

                      I took a personal loan from HDFC bank, Industrial Area Phase 1, Chandigarh Branch in the year of 2016. And after some time i moved to NCR due to my Job transfer.

                      I always maintain balance in my YES Bank Account from where ECS is scheduled to deduct.

                      Due to some issue with YES bank my bank account is freezed in the month on Nov/Dec 2017 and then no debits has been made after my account was freezed.

                      After that Loan team who calls generally, suggested me to put EMI amount in below account before time so as to save EMI bounce changes -

                      Account Number - [protected]
                      IFSC Code - HDFC0000035

                      Then i started doing the same but again i was getting messages like late charges has been added to your personal loan number, kindly pay the amount bla bla,

                      I called so many times regarding my concern and ask HDFC bank staff to resolve my issue but they always used to give me numbers who are not even working with Personal Loan Deptt.

                      Specifically the complaint is against Mamta - [protected], who used to guide me wrong always.

                      I told her i am not living in Chandigarh and even not travelling there so give me option in Gurgaon. She suggested to go to Cyber City Branch which is near by. I visited there and they ask me they can't take payment of personal loan of other branches and other formalities.

                      Then she gave me number of some member who is dealing with 14 Sector Gurgaon Branch, and the number is again of wrong person who is not even dealing with personal loan/payments.

                      After that i called so many times but she didn't even pick my call and don't even called me back. I specially dropped message from Loan Deptt. Team chandigarh for her so to talk to me and resolve my concern.

                      It's been almost 7-8 months i am still struggling even after paying my all debtts. on time.

                      I want my debtts. to be waived off at the earliest, NOC for all these things happened so that it won't hamper my CIBIL Score.

                      It's so frustrating like when i was applying for loan then everything is happened at my door step and now it's like you do or die yourself.

                      I am writing so big complaint just to make you understand what HDFC employees are doing with their customers.

                      Looking forward for your quick action towards my concern.

                      You can also call me at [protected].

                      Regards,
                      Sahil Thakur
                      HDFC Bank customer support has been notified about the posted complaint.
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                        పువ్వాటి వెంకటేశ్వర్లు
                        from Manjeri, Kerala
                        Jul 21, 2018
                        Resolved
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                        My self puvvati venkateshwarlu, my contact number[protected], I applied credit card 15 days back.aftr few days I received application number and pass. Code.that message is
                        (We have received your HDFC Bank CC App 18G[protected]BB .Pls type TWV with Passcode 827136 and SMS to 5676712 to process your appln.Passcode is valid for 2 hrs)
                        I do not send my pass code.please solve my problem.
                        Aug 23, 2018
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 23, 2018
                        HDFC Life Customer Care's response
                        Hi, as your concern is related to Credit card, kindly contact the HDFC Bank for prompt resolution.
                        Dear Customer,

                        I'll ensure this is taken up promptly. Please write to [protected]@hdfcbank.com with your card application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/WPVXEd for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Manoj
                        HDFC Bank Customer Assistance.
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                          Abhilashbordia
                          from Indore, Madhya Pradesh
                          Jul 21, 2018
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                          Dear sir i abhilash bordia from khandwa MP Mr. SIDHHARH and Miss. ISHA BHARDWAJ from Delhi office approach me for the personal loan against the life insurance policy at may 2018 and i already submitted the all the documents but till date loan isnot disbursed and hdfc staff not taking this seriously so many times i called to siddharth ans isha and also the finance department at this numbers...[protected] sidhharth ji, [protected] Isha Brardwaj, [protected] HDFC Finance Delhi
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Pooja2701
                            from Mumbai, Maharashtra
                            Jul 21, 2018
                            Resolved
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                            Resolved

                            I have received message today morning stating as
                            Dear Customer Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 50000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.
                            Where as I have not mandate any thing
                            Please revert me soon
                            Regards,
                            Pooja chavan
                            Aug 24, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 21, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I'll ensure this is taken up promptly. Please share your Account No./Customer ID, registered contact details & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Bejoy
                            HDFC Bank Customer Assistance.
                            I have no account in hdfc bank.Then why they are sending me irrelevant messages daily. Please stop sending me messages.
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                              ramratantest123
                              from Ahmadnagar, Maharashtra
                              Jul 21, 2018
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra
                              Website: www.hdfcbank.com

                              Hello All, HDFC Bank is big brand for its customers only. But for their employees it's hell. Currently working at Pune location. They are not following normal norms about work culture and all. Only work/sales and pressure. No work life balanace. Daily 11-12 hours worling except travelling tome. And one more irritating thing their what's app group created by HDFC bank. Will handle the customers or will check the what's app messages. If will not check their message and didn't respond they will scold us. Even on non working hours and weekends also they want us to check those what's app messages and respond it. Also a big issue for our own leaves. One more worst thing, they will scold the employee in front of everyone. I am shocked why we don't have any commity to regulate organization's. Hope HDFC should take care of this else will tag Finance minister on twittet.
                              Aug 22, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 21, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer

                              Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                              -Manoj
                              HDFC Bank Customer Assistance
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                                Srinivas Kanna
                                from Hyderabad, Telangana
                                Jul 21, 2018
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                                Address: Hyderabad, Telangana

                                I have applied for HDFC CREDIT CARD. All the phone verification document verification and personal verification is done taking.
                                Executive visited my home and verified in person asking how long i was staying at the place and was satisfied with the proofs that i have show.

                                I got the acknowledgement message to my mobile number asking to check the credit card status, and when i checked it the status is show as DISAPPROVED.
                                I dint get any response from the executive nor the customer care about this.

                                I never used credit card of any bank till date and no dues/ remarks are left with my profile.
                                I was not informed about the reason for the REJECTION, and this will affect my CIBIL SCORE.

                                So, i strongly need an EXPLANATION/REASON FOR REJECTION from the HDFC BANK
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  rajivnanda
                                  from Delhi, Delhi
                                  Jul 20, 2018
                                  Resolved
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                                  Resolved

                                  Address: 122002

                                  I went to deposit cash in my savings account (CUSTOMER ID[protected] at HDFC BANK sector - 46, Grgaon branch at 11.30 am on[protected], there was Rocky Gupta sitting at the cash counter she told me that deposit is closed, i was surprised that at 11.30 how deposit is closed then she said me that she is busy with clearing & will not be able to take the cash for the next 30 minutes, then i was very annoyed & told her that i will complaint against her then she said आप घर से लड़ कर आए है क्या ? in between girl sitting to next Miss Jyoti Arora talked to me very rudely that i will have to wait & what so ever Rocky Gupta has said is right. Then i complained to Tushar Gupta he was also very very rude & told me that is the way they work if i don't like then i should close my account otherwise he will raise the CRM against me. My age is 56 years all these three people have insulted me so badly that i can't write the words which TUSHAR GUPTA has said me. so it's my humble request to all of you people that please don't open the account with HDFC BANK because there is no link on the website from where we can complaint such type of incidents. I was in shock after such kind o[censored]nprofessional behaviour by HDFC sec - 46 branch Gurgaon.
                                  Aug 21, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 21, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We request you to write to [protected]@hdfcbank.com mentioning the issue along with your registered contact details, to enable us to assist you further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    kabhi03
                                    from Chennai, Tamil Nadu
                                    Jul 20, 2018
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                                    Whenever I send payment or request payment, i get error that "mobile no linked to your account has been changed". When I visited hdfc netbanking site to see my mobile no and its not changed. In fact I can check balance in Bhim app which confirms that my mobile no is not changed. Inspite of checking balance correctly, I can not send any payment. This problem has started from 18th july.
                                    Please see the attached error image.

                                    I have sent mail to customer care yesterday (19/07/2018) and still waiting for reply.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    My self Pradeep naik and my customer id is[protected] in hdfc bank,
                                    from many days my upi id is not working and showing technical error while using for allocation of ipo.
                                    I has visited branch but no one is giving proper solution. Please do the needful at earliest.
                                    .Pradeep Naik.
                                    [protected]
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                                      Namratha A.C
                                      from Bengaluru, Karnataka
                                      Jul 20, 2018
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                                      Address: 560034

                                      In 2017 i have created account in HDFC bank as salary account and after few months i left the company and no more i was using hdfc account and after few months they deducted money present in my hdfc account and kept negative balance without intimating me, and one fine day i got message like your account balance is low so please maintain minimum balance. Then i thought of closing account and i went and asked in near by hdfc bank and they said like until you pay your negative balance amount we will not close your account. so i raised the complaint in consumer court complain forum, then after 2 days i got call from hdfc bank(home branch) like submit your account closure form in near by hdfc bank we will close the account and no need to pay the negative balance amount. then they told like i will get confirmation mail once the account is closed. It's been 5 months still i didn't get any mail, but my account negative balance is keep on increasing. So please kindly close the account as soon as possible.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Sumant Madutha
                                        from Pathardi, Maharashtra
                                        Jul 20, 2018
                                        Resolved
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                                        Resolved

                                        Address: Thane, Maharashtra, 421305

                                        Dear Hdfc directors,
                                        I am suman Maduta pullaiah, sir 4 month back I got call from Hdfc insurance agent (pramod sir)regarding forcing applying policy, then I am started policy documents are submitted allso given cheque then amount debited into my bank,
                                        But my policy status no understanding and agent no contacacting me and his number not lifting when I am calling to him, I am so irritating this kind of services plz solve problem
                                        Application:[protected] premium 2511/-, UIN:-101N110VO1
                                        Phone number:-[protected]
                                        Aug 23, 2018
                                        Complaint marked as Resolved 
                                        HDFC Life customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 23, 2018
                                        HDFC Life Customer Care's response
                                        Hi, if policyholder have any unresolved issue with respect to your policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
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