HDFC Bank Complaints & Reviews

Hi,

This is to divert your kind attention on the above mentioned subject. I have a business loan going in your bank. Due to severe business loss i am not able to pay the amount.

Your executive Leena called me on 19th of July 2018 from ([protected]) number and misbehaved. She is not doing for the first time and provoked me today to say something out of the box to her.

Then she started threatening me that i will raise a complaint against your misbehavior.

I don;t expect this from HDFC. I will lodge a case against this mentioning your bank name in police station and higher authority, the way you people harras. Not only this LEENA has sent me threatening personal text messages on my number.

Take some action against this chick or i will take an action. You people are threatening the customer, and stressing the customer, why so. Do you want that your customers kill themselves becasue of such nusance.

I need email id of concerned person to whom i can send those audios.

Rs 472 has been withdrawn from my Debit card in narration of 'DEBIT CARD ANNUAL FEE-Jul[protected]MIR[protected]' . I have never been charged since my usage of this card for years, Why without informing me charges is being levied at once? Please credit my money ASAP. This is totally unacceptable. I have never been informed about any particular charges on this card ever.
I called the support exec. and she said you amount will get reversed.She gave me this refid :delc[protected]. When i contacted again after 1 week, they said this complain no. does not exist. What kind of customer service you are providing?Its really hectic and waste of time for customers like us.

Not Happy with the 4% charges levied for repayment of personal loan outstanding..My 12th Emi got over in June 2018 & as I had to arrange a sum of around 1.75 Lacs for the repayment I now come to know that after 13 months 4% extra will have to be paid for the same..As it is hdfc doesnt provide part payment option & now that after 12months its possible to close and after arraging all the funds I am getting to know about this extra charges that i have to pay..this is not expected on part of HDFC especially for a customer who is holding a credit card a salary account a home loan & also a personal loan for so many years.. my current outstanding is 1.75 Lacs but I have being asked to pay 1.84 lacs for closing the same when I have already paid an interest of Rs.28500 for 12 month now this additional 9k to be paid without any reason as I was communicated that after 12 months i can repay the loan without any extra charges...EXTREMELY MISLEADING AND MISGUIDED ON part of HDFC

Tried to book a tatkal ticket from bangalore to sagar .. amount of rs. 770 is deducted from account but tickets are not booked.. status shows as pending from bank end in the irctc website.. neither received a message about refund from irctc or the bank..
Transaction id : [protected]
Have sent a mail to irctc as well but did not receive any reply from irctc or from hdfc bank .. Received a reply from irctc that the amount is not debited to irctc.. Hence its on the HDFC bank
.
HDFC bank has to refund me 770 now.
HDFC bank malleshwaram branch

I had requested for change of branch and my mobile number more than 10 days back. And it was told that everything will be done within 7 days and every time i ask, the answer given by the bank was it will be done today evening or tomorrow. But everyday it is a big disappointment. There is no way in the hdfc website to give customized feed backs or complaints. Debit card too is not delivered to me after making so many requests.
I had a very good opinion about hdfc bank and now i am scared to deposit money in the bank. Very poor customer care. Bad experience . And i want people should be cautioned about this. And should be published on social networks. Totally unreliable service.

I refer to charges which have been applied to my account by HDFC Bank, which amounts to 2800+

I have been a customer of HDFC bank for last 2 yrs.
I was not in the city since last 6 months so the my account was not maintained so i am requesting you to remove those charges so i can re-maintain the account.
As per rbi bank will not charge non maintace charge in saving or sallary account so i request to you please provide reversal of charges and stopped non maintance charged. If i am not given reversal so i will give a complain in banking ombursment or rbi.

Thanks

Regards
Brijesh Agrawal
Consumer id 66926107

We believe that you deserve to have a hassle-free banking experience with HDFC Bank. Therefore, to ensure that you are aware of your Credit Card application status, we have introduced a simple process to track the progress of your application.
Application Reference Number
[protected]SJ
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY
Click here for more information on the status of your application.

Respected Sir,
After my 4.8 years of service in HDFC Bank (as Relationship Manager, Agriculture loan), I had resigned from my job on 04/06/2018 which was informed to my both supervisors (Cluster head & Regional Head) in well advance almost 20 days prior my formal resignation so that they not get any sudden shock.
After resignation, immediately I had requested my both supervisors and HR to arrange for my early releasing, considering my career and family matter and accordingly I had also completed my any pending works as directed by line manager within limited period of time.
I had already informed to all of them at very 1st day of my resignation that to pursue an another career (other than banking) I won't be able to serve 90 days notice period and communicated with all of them through mail, whatsapp, mobile to arrange for my early releasing and I had served my notice periods for 40 days and I had already 30 days PL leave pending in system and for rest 20 days I had proposed for payback.
In last 3 years, I had got contineously T2 rating for my performance and in my total work tenor I have not contributed any NPA/LNPA account to my portfolio. Moreover during notice period, I had worked in second saturday, sunday, eid holiday also to done maximum work before my leaving as per my supervisor's instruction. My supervisor never told me that I have to mandatorily serve 90 days notice period and it is not also as per Bank HR policy. After all work done and already give commitment to my newly joining organisation, at last moment both my supervisors & line HR said me that they can't release me and they rejecting my phone calls not reverted my official mails. Sir, as I had completed my all works, not a single bad a/c I had contributed in my work tenor so as per my personal interest to pursue an other career I tried my best to co-ordinate with my supervisors & line hr but the worst part is that they ignore all these like anything. I have all my mail communications with me to justify my right to release me from HDFC Bank after serving 40 days notice period and rest adjustment as per Bank HR policy.
Atlast, after not getting any resolution from any of my supervisors upto the last moment and to save my career I had informed all of them in advance through official mail that I won't be able to continue my job with HDFC bank from 13/07/18 and on 16/07/2018, I had joined in my new organisation as per my commitment.
Sir, I tried my best to co-ordinate with my every supervisor and gave my best to the organisation and done every work properly and do informed everything them through official mail. Now after pre-informing all about my final day of working (13/07/2018) now both my supervisors and line HR asked me to join again in bank and warned me for strict action against me and said me that they will abscond me from their system and not give me releasing from bank.
Sir, still I am not able understand what is my fault ? Is this a reward for a employee who dedicatedly served for the bank for almost last 5 years ? Is it my fault that I had choose an other career option? Is it my fault that I am able to serve only 40 days notice period to grab an career opportunity as per my personal interest and I asked them for waiver ? Or is it my fault that I had not withdraw my resignation ?

My line manager CH (Dibyajyoti Sarmah, employee code: D1590), RH (Venkata Suresh Adireddi, employee code: S4064) and line HR is SUVRAJIT GANGULY, KOLKATA.

Kindly look into my matter as per Human Rights prospects.

Regards,

Lakhya Bikash Borah
Former HDFC employee code: L0958
Phn.: [protected]

My name is Manish Joshi a/c no is [protected], branch location - Kashipur(uttarakhand).
I have a car loan with mahindra finance And I have made online EMI worth 5600 on 01july 2018 through mahindra finance site - https://vehicleloan.mahindrafinance.com/UI/Register.aapx
But amount has deducted from my a/c reference no is NF[protected], But transaction got failed as I got message from Mahindra Finance, detail of Mahindra Finance transaction is as below-
Transaction referance no -599569
Amount -5600
Bank transaction ID-NHMP[protected]
So kindly provide my amount to my a/c no as soon as.
Thanks and Regards..
Manish Joshi
[protected]
[protected]

I had applied for hdfc credit card& submitted all the required documents and information for application form.

After a day or two received multiple sms and calls regarding cc processing, one of those sms was this :
"dear applicant your hdfc bank credit card app ref no [protected]PH is approved in principle subject to internal checks"

After that received telephonic verification calls & physical verification at office & residential address.

But yesterday i received mail from bank that they are incapable to process my application without specifying any reason. Following is the mail:
"
Dear sir/madam,
Subject : your credit card application reference no. [protected]PH
Thank you for your interest in hdfc bank credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability."

It is really disappointing that after collecting all the docs and verifications still not giving the reason. This also makes feel insecure about our document to be miss used like pan card, aadhar card, bank statements, Income Tax returns and compensation of income as all these are private properties.

So hoping to get some resolution i am posting it here.

Regards,
Honey Sharma
Mobile no-[protected]
email- [protected]@gmail.com

I have a salary a/c in hdfc from past 1 year. 6 months before i left that company. My complaint is that the hdfc is deducting balance every month. Now it show -2176. I cant do the transaction in this a/c because of this.

(Balance in Account :
XXXXXXXXXX8771 is -1468.11)

(Balance in Account :
XXXXXXXXXX8771 is -2176.11)

Please do the need full

I am samuel john who had taken a two wheeler loan with the centurion bank of punjab in year 2006 however the bank loan department was taken over by HDFC in year 2008 the loan has been closed and i have the NOC from HDFC bank but the RC book of the vehicle was taken by the bank as collateral at the time of loan which has not be returned to me by HDFC as the loan depart was totally handed over to the hdfc bank Loan agreement number : 2007MB4632561...

We the customer of HDFC Bank Purnea Bihar Branch are facing lot of difficulties in depositing and withdrawing the cash. As there is only two counters- one each for Male and Female. We have to stand in queue for hours and hours for that. Please find some way to increase the counters. Its not only complaine of only one but I hear from many while standing in queue. Hope for positive response. Thanks.

Hi Team,

I had purchased a pixel 2 xl smartphone with my hdfc credit card on april 16, 2018. I was eligible for a cashback of 10000 rs/- which was due to be credited within 90 days of purchase. It has not been processed so far.
If you cannot comply with own terms and conditions why fool the customers.

Kindly resolve this at the earliest.

Please contact me on [protected].

Thanks
Regards,
Ripudaman

Consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Account
Messages
Notifications
Complaints
Sign out
© 2018 Consumer Complaints Forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

Credit CardsHDFC Bank harassment by collection call only for rs 210/-
Hdfc Bank — harassment by collection call only for rs 210/-

1 Review
Su sumit143143 on Jul 18, 2018
Mark as Resolved

I am HDFC CREDIT CARD Holder, even I having salary Account in hdfc.

I got call from collection Department agent name RAHUL, , he was calling me continuously for remaining dues which was rs, 210/- only.

Even this amount is added in next bill due.
Then also he was calling continuously.
From mobile number was :[protected]
And also from landline :[protected] but no one this giving response.
Call Quality department have to check it.

I want strict action on such agent's. I want mail that what action you taken against such agent's.

This people are harresing HDFC, s customer, S very bad.

I will share this experience with my friends also on social media, as well as I having record of calls history. How much time he called me.

Very disappointed.

I was thinking HDFC is best in CREDIT Service But I was wrong.
If I have not paid rs 210/- for single month, I am fed up with collection calls .

What will happen if I will not pay any dues, , god knows..

Its like suicide. If your applied for HDFC CREDIT CARD.

Apply it on own risk.

I am HDFC CREDIT CARD Holder, even I having salary Account in hdfc.

I got call from collection Department agent name RAHUL, , he was calling me continuously for remaining dues which was rs, 210/- only.

Even this amount is added in next bill due.
Then also he was calling continuously.
From mobile number was :[protected]
And also from landline :[protected] but no one this giving response.
Call Quality department have to check it.

I want strict action on such agent's. I want mail that what action you taken against such agent's.

This people are harresing HDFC, s customer, S very bad.

I will share this experience with my friends also on social media, as well as I having record of calls history. How much time he called me.

Very disappointed.

I was thinking HDFC is best in CREDIT Service But I was wrong.
If I have not paid rs 210/- for single month, I am fed up with collection calls .

What will happen if I will not pay any dues, , god knows..

Its like suside if you will take HDFC CREDIT CARD.

Hi,
I Humera khot had registered a compaint against hdfc for job offer as i last i had paid 258000 which still is not yet refunded now since on th mr maish agrawal who contacted asked me to pay amount for GST for which i have done the payt on 12th july but still today there is no call from hdfc bank as i am trying on mr manish number his mobile is ringing but he is not picking my phone my agent mr sanjay thakur also has swithced off his mobile no since i am calling on his 2 different numbers [protected]/[protected]. now i am helpless since i jobless and from whom i had borrowed the money is torturing me please its a request call me or refund my money back .

I am a HDFC bank credit card holder. The bank has auto debit Rs. 1399 from my credit card number ending with 1893 without my concern on date 17 July 2018. I am not interested about this service and do not want this membership anymore so cancel the membership and refund this debit amount of Rs. 1399 on an immediate effect.

One assist membership no. : 4908667
Name: Arif Khan
Mob :
Credit card ending no. : 1893

I am a HDFC bank credit card holder. The bank has auto debit Rs. 1399 from my credit card number ending with 9970 without my concern on date 17 July 2018. I am not interested about this service and do not want this membership any more so cancel the membership and refund this debit amount of Rs. 1399/- on an immediate effect.

OneAssist Relationship number is : 1757612
Name : ROHAN BHANDARI
Mob :[Protected]
Credit Card no. ending : 9970

Dear Sir
I want to do settlement of my HDFC Credit Card Payment Because i dont have Job right now I have make Phone call for settlement on No[protected] but nobody picking phone .so i am unable to contact Them for HDFC Credit Card Settlement . Please provide Solution to Me As Soon As Possible .
At present i am Help less .
Vikas Kumar Srivastava
[protected]