[Resolved] HDFC Bank — fastag entry adjustment | |
On 30th of april i travelled from pune to solapur and travelled through four fastag toll plazas Of these four the amount was as following The first one from pune rs 70 Second one rs 70 Third one rs 55 Fourth one rs 55 All the barriers opened and there was no problem at the toll plazas I received the message for the first two toll deducted and then i received a third message that rs 165 been deducted for entry adjustment Later in the day i also got the messages for the third and fourth toll being deducted I have no clue about the 165 entry adjustment amount It seems excess amount has been deducted from my account On 20th of april i had purchased fastag from your bank by paying 600 rs I was told that 200 rs was for security deposit, 200 was the fees and 200 to be credited in the account. Of the final 200, 100 was immediately deposited in my wallet and the remaining 100 was supposed to be deposited on 21st of april. Till date i have not recieved the same. Hdfc for all its advertisements is the worst I have mailed all details to help desk. [protected]@sahaj.co.in bit no response in spite of their assurance of reply within 48 hrs If possible avoid hdfc Was this information helpful? | |
Jun 6, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 05, 2018 HDFC Bank Customer Care's response Dear Customer, Sometime's there were some payment calculation error occurs at Toll Plaza and lesser or higher amount gets debited or credited, this gets identified at the time of doing recon activity at NPCI end. Further, NPCI highlight such cases with issuer bank and our HDFC Bank team pass debit or credit entry to customer wallet with respective amount. -Manoj HDFC Bank Customer Assistance | |
6 Comments | |
Comments
my HDFC fastag id[protected] also debited by adjustment entry 265 on 14/02/2019
my all 26 transactions on tall are accurte equal amount debited at every toll plazza as sown in WWW.TIS.NHAI.GOV.IN
i have checked on WWW.TIS.NHAI.GOV.IN
i think it was charge by HDFC not told to Customer before buying fastag.
never buy HDFC fastag.
my all 26 transactions on tall are accurte equal amount debited at every toll plazza as sown in WWW.TIS.NHAI.GOV.IN
i have checked on WWW.TIS.NHAI.GOV.IN
i think it was charge by HDFC not told to Customer before buying fastag.
never buy HDFC fastag.
Rs 285 is deducted from my account on 31st of OCT 2019. Trying to contact Customer care since then. No proper response and not sure why they have charged me!!?? And I see this adjustment happens only with HDFC fasttag. I have checked with other bank Fastag guys and it doesnt to them. HDFC is useless w.r.t Fastag.
On 14th Jan-2020 I have received text message from Axis bank fastag, they charged me Rs. 65 for adjustment entry even i was at home, I have no clue about that the why they are charges me Rs. 65 entry adjustment amount, It seems excess amount has been deducted from my account
Axis for all its advertisements is the worst, Dont take fastag of Axis bank
Worst customer support, nobody has even bothered to call.
Balasaheb Shinde
Nashik
Axis for all its advertisements is the worst, Dont take fastag of Axis bank
Worst customer support, nobody has even bothered to call.
Balasaheb Shinde
Nashik
Same thing happened to me..I also sent mail but no response...
I got below msg on 17 th March & amount got deducted:
Your FasTag A/c has been Debited for Rs. 703 for Adjustment entry on 3/17/2020 10:14:27 PM. Balance amount in the A/c is Rs. 0 - HDFC Bank Ltd.
And also amount deducted 173 + 173 on two tolls ( Mumbai to pune) 11th March
Where as it's ₹230 (173 + ₹57)
I got below msg on 17 th March & amount got deducted:
Your FasTag A/c has been Debited for Rs. 703 for Adjustment entry on 3/17/2020 10:14:27 PM. Balance amount in the A/c is Rs. 0 - HDFC Bank Ltd.
And also amount deducted 173 + 173 on two tolls ( Mumbai to pune) 11th March
Where as it's ₹230 (173 + ₹57)
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Nobody has even bothered to call