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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 973

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L
Legacy
from Bengaluru, Karnataka
May 23, 2018
Resolved
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Address: Kannur, Kerala, 91
Website: HDFC

Dear sir/madam,
Today evening around 5.30pm i was doing an online payment in karnataka state nursing council registration. I got the otp and i entered the otp and suddenly shown the server error and i could not take the appointment. Lost the amount 510 rupees from my account. My card no. [protected]. And kind return my money and please do the needful.
Thanks,
Seena francis
Mob-[protected]
Jun 29, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 24, 2018
HDFC Bank Customer Care's response
Dear Customer,

We observe that the said transaction is approved and yet to be debited to your credit card account as on date. We request you to revert us with the dispute form available in our web site under the following path to the mentioned address to enable us do the needful. Forms Center > Credit Cards > Cardholder dispute form HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

-Manoj
HDFC Bank Customer Assistance
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    B
    Bhuvaneswari Sethuraman
    from Bengaluru, Karnataka
    May 23, 2018
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    Address: 560048

    Hi

    My name is s.bhuvaneswari. my cust id is 21827033 and my credit card number is [protected]. Without any notice one assist have charged 1899/- from my credit card.

    request you to kindly CANCEL the one assist membership and refund the amount as early as possible.

    regards
    S.Bhuvaneswari. ( [protected]@yahoo.com)
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      R
      raajesh dudam
      from Hyderabad, Telangana
      May 23, 2018
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      Address: Warangal, Andhra Pradesh, 506002

      Centurion Bank — NOC OF TWO WHEELER LOAN

      I HAVE GOT TWO WHEELER LOAN FOR MY HERO HONDA PASSION PLUS . REG.NO. AP 36 M 3432 IN OCT-2004, THROUGH CENTURION BANK- WARANGAL BRANCH OF TELANGANA NOW(DIVIDED BEFORE IT WAS ANDHRAPRADESH) COMPLETED THE HP LOAN.
      AFTER COMPLETION OF THE LOAN I HAVE RECEIVED THE ORIGINAL R.C. BOOK FROM BANKERS.
      BUT I HAVE NOT RECEIVED THE NOC.
      WE NEED THE NOC.,
      please guide me how to proceed further and i dont know whom to be contacted ther is no branch in warangal.

      WITH REGARDS,

      FROM.
      SARIAH.T
      BHRAMMANAWADA,
      WARANGAL.
      [protected].
      HDFC Bank customer support has been notified about the posted complaint.
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        N
        nrkumaar
        from Hyderabad, Telangana
        May 23, 2018
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        Address: 517501

        Dear Sir,
        I have taken a Two wheeler loan on[protected] vide A/c No. 2007B93812561 with Centurion Bank, Tirupati Branch, Chittoor District, Andhra Pradesh and closed on[protected] with NIL over dues. But I have not received NOC till now. Kindly provide me the NOC, details given Below.

        Name: Ravi Kumar Nagichetty
        Mobile: [protected]
        EMail: [protected]@gmail.com
        Address: Hathi Ramji Colony, Bairagipatteda, Tirupati - 517501
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          from Chennai, Tamil Nadu
          May 23, 2018
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          Address: Chennai, Tamil Nadu, 600059
          Website: oneassist

          I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6693 without my concern on date:17/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

          Oneassist relationship number : 3597332
          Name :- sangeetha
          Mobile no. :- [protected]
          Credit card number ending :- 6693
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer

          Greetings from OneAssist..!

          We deeply regret for the inconvenience caused to you & appreciate your patience.

          We tried searching it with your customer ID. It seems to be wrong.

          We are unable to find any details, requesting you to kindly mail us the correct customer ID or registered mobile number to [protected]@oneassist.in

          Should you require any further assistance, please reach us at[protected].

          Regards,

          Sagar

          Team OneAssist
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            R
            rahul thunga
            from Banposh, Odisha
            May 23, 2018
            Resolved
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            Resolved

            Hello team,

            Thanks for the fast reply.

            As you have mentioned you said to contact the debt manager for the credit card settlement but i was unable to find the contact information. Can you help me with the contact information so that i can close my credit card.

            Any help was greatly appreciated.

            Thanks and regards,

            Rahul thunga

            [protected]
            Jun 30, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 23, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to contact our Debt Manager at[protected]/49187504 and they shall assist you.

            -Manoj
            HDFC Bank Customer Assistance
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              A
              Anupam Sinha35
              from Bargarh, Odisha
              May 23, 2018
              Resolved
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              Resolved

              Sir,
              My hdfc bank account number is '[protected]'. Relating to this a credit card was provided to me @ 0 cost. Till now, i don't utilize this card for anything, even i have not generated its pin also. The card is still pasted in the envelope which they have provided to me. You can check also in my credit card account statement from the beginning.
              Now, my complain is that, after 1 month of issuing the credit card, they are charging again & again. Due to this they are showing my outstanding amount due is above 10, 000/-
              In this regard, i want your help to dissolve the case as soon as possible, so that i can show my account status nil.
              Jun 27, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              May 23, 2018
              Updated by Anupam Sinha35
              It is not right to charge me in every month for not utilizing their credit card.
              Verified Support
              May 23, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience. Please elaborate your query and share the details from your registered e-mail id, to enable us to resolve the issue. You may send the details to: [protected]@hdfcbank.com Thank you.

              -Manoj
              HDFC Bank Customer Assistance
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                S
                sarathmec88
                from Bengaluru, Karnataka
                May 23, 2018
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                Address: 641035

                I purchased an Iphone SE on 14.2.2018 from THE CHENNAI MOBILES, perianaicken palayam, coimbatore under valentine's day 7000 Rs. cash back offer. As per the charge slip, i must have received the cash back within 90days i.e on 15.05.2018, but today is 95th day and there is no cash back credited in my account.
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                  W
                  wasim_s
                  May 23, 2018
                  Resolved
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                  Address: Mumbai City, Maharashtra

                  Hello,

                  I have raised a request with hdfc bank for housing loan, the loan has been sanctioned since september 2017 and till today there is no clarity from hdfc team.
                  The representative working on my file no[protected], doesn't even reply or answer calls in an appropriate manner. After tremendous follow-ups calls and emails i am getting a response that the loan has been auto cancelled in the system. This too has been informed in the month of april whereas the loan expired in march 2018 due to 6 months auto cancellation process.
                  Now to re-appraise the loan hdfc is asking for another fee amount that has to be paid, where the entire issue has not been addressed properly right from day one by hdfc.

                  Varun khanna
                  Heena narang

                  The above mentioned are the hdfc employees are the representatives who are working on this file with no proper response.
                  Jun 24, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 24, 2018
                  HDFC Bank Customer Care's response
                  Dear Wasim,

                  Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                  Regards,
                  Team HDFC Home Loans
                  Ihave borrowed tow well loan with emi rs.2467due on 5th of each month. But bank has charged me the rs.590 as bouncing charges even if there was a sufficient balance on due date i. E. 5th may 18. bouncing charges for the same emi. Requesting you the bank's policies/rules/regulation for the such bouncing charges.
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                    G
                    from Mumbai, Maharashtra
                    May 23, 2018
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                    Date: 23.05.2018
                    Refund: 398
                    Hello,

                    This is to inform that I did Idea recharge for 398 rupees through netbanking HDFC.
                    Amount has been debited and at IDEA they told the haven't received any transaction.
                    And I am unable to get proper response from customer acre.
                    Kindly reinitiate my refund.
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                      J
                      jaiswal akshay
                      from Delhi, Delhi
                      May 23, 2018
                      Resolved
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                      Resolved

                      Dispute transaction of rs 27, 272.51

                      Without the security layer like otp or transaction pin asking to me bank has allowed an unknown and unauthorized transaction.

                      I want bank to consider this error and keep me out of such torchure and disturbing actions from the hdfc bank officias who had alowed this transaction.

                      Hdfc customer care asked me to submit the credit card dispute form with complain nuumber.
                      Jun 27, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 23, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete issue, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
                      I have a credit card of HDFC BANK from more than 05 years. in my last bill hdfc has deducted 575 reward points from my bill without any reason or information. need clarification for that.
                      satish sardana
                      mob [protected]
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                        V
                        Venkat Vasu
                        from Chennai, Tamil Nadu
                        May 23, 2018
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu

                        This is in regards to a personal loan. Loan number #: 57421987

                        My name: venkatesan
                        Mobile no:[protected]

                        I am working in it company which is cmm level 5 company.

                        I got a call from the hdfc bank agent (Shankar[protected] and nisha[protected] regarding personal loan. They were committed 10.99% rate of interest and processing fees 0.99%. As per the accepted, i have submitted all the documents to the executive.

                        But finally i got the rate of interest 20.99%. They are cheating, we really very disappointed from the bank agent so i requested to stop my loan.

                        Really very disappointed from the bank mean to say you guys are taking benefit from the people just to complete your targets!!! And it doesn’t matter about the commitment the matter is they want to complete their targets

                        Please take action on them.

                        Regards,
                        Venkat
                        [protected]
                        Jun 24, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 24, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        On receipt of your post, We had attempted to contact you at the numbers recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. We like to confirm that we have taken approval for IRR 11.50% & PF 1% For any further assistance and for all your Banking needs, you may please contact your sale Manager Mr. G.Vivek on [protected] / [protected].

                        -Bejoy
                        HDFC Bank Customer Assistance
                        I fail to receive OTP on my European phone number. Can you please assist me in fixing this issue?

                        It's very troubling to finish any online trasactions.

                        Date of incident: 17.08.2017 and 18.08.2017

                        Can you please provide me with an explanation of this recurring occurances?

                        Thanking you.
                        I dont want this plan so cancel it
                        From my HDFC bank account, they debited Rs.59 two times without any my acceptance.They mentioned in passbook like 'STMT CHGS NET-MBL INCL '.They how deduct my money without my information.This is very annoying.

                        So please take action to HDFC bank, without my acceptance they detect my money.
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                          M
                          Malhar96
                          from Mumbai, Maharashtra
                          May 23, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400064

                          Hello my name is malhar mhapankar having an hdfc bank credit card... For some unavoidable circumstances i missed my payments for which they charged me which was pretty fine. Later on they sent some collection agents to my house who behaved very badly with my family. I requested them that i will make the payment with all charges and everything but they started abusing and also started shouting... Keeping the families reputation in mind i made the payment of whatever amount they were asking me to... They also gave me threats and said will come again and again... I couldn't sleep and they harassed me and also abused... Plz read this and give me justice... As i am going through lot of stress because of them.
                          Jul 6, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          May 23, 2018
                          Updated by Malhar96
                          Plz do not disclose my name and contact details any further.
                          Verified Support
                          May 25, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            sejal thesiya
                            from Surat, Gujarat
                            May 23, 2018
                            Resolved
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                            Resolved

                            Address: Surat, Gujarat, 395001

                            Hi,

                            I just found out that an amount of ₹ 58.88 was deducted from my account as of 19/05/2018. I want to know the reason for it.

                            Ref. No. Mir[protected].
                            . Dc intl pos txn markup+st[protected]
                            -mir[protected]

                            Here are my account details:
                            Account no: [protected]
                            Name: sejal rameshbhai thesiya
                            Bank: hdfc bank ltd
                            Ifsc code: hdfc0001008
                            Email : [protected]@gmail.com

                            Please reply fast.

                            Thanks
                            Sejal
                            Jun 23, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 23, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Debit Card usage for withdrawal at International ATMs will attract a charge of Rs 25 per balance enquiry and Rs 125 per cash withdrawal ( plus GST). There is a currency conversion markup of 3.5 % on foreign currency transactions carried out on debit cards as Transaction amount + 3.5% Foreign Currency markup + Difference in foreign currency Rate( Its the difference in foreign currency rate on date of transaction and on the date of settlement {Receipt of claim from acquiring bank}). Charges are applicable for ATM withdrawals and also for POS transaction. The exchange rate used will be the Visa/MasterCard wholesale exchange rate prevailing at the time of transaction. You can also refer the following link on our website for the charges applicable: http://www.hdfcbank.com/assets/pdf/savings_charges.pdf Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              shyam nayan Mishra
                              from Mumbai, Maharashtra
                              May 23, 2018
                              Resolved
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh

                              Dear sir,
                              I have buy "godrej 1 ton 5 star (2017) split ac (Copper, gsc 12 sfzh 5 rwph, white)" on 23rd march 2018 from "amazon.in". At the time of booking order, an offer of "10% cash back on payment through hdfc bank debit/credit card" was shown at the home page of amazon.in. My product have delivered to me on 30th march 2018. But i have not received my cash back of 10% of order value till now. So, please do the needful asap.

                              My order number is "order #[protected]"
                              Mb. No. [protected] (Shyam nayan mishra)
                              Jun 26, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 23, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                balamore
                                from Pune, Maharashtra
                                May 23, 2018
                                Resolved
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                                Address: Pune, Maharashtra, 412202
                                Website: adho eas rejeted

                                Have received the following sms from bank:

                                Dear customer mandate reference no: hdfc[protected] issued to banyantree services limited with value rs. 50000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

                                I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.
                                Jun 23, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 23, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We confirm that this ACH debit mandate request is toward mutual fund investment made by you using ET money app. If you wish to cancel the instruction, please refer your e-mail inbox download the ACH mandate form received from ET Money and submit the same at the nearest branch.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  B
                                  balamore
                                  from Pune, Maharashtra
                                  May 23, 2018
                                  Resolved
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                                  Resolved

                                  Address: 412202
                                  Website: ADHO was rejeted

                                  Dear customer mandate reference no: hdfc[protected] issued to banyantree services limited with value rs. 5000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

                                  I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.
                                  Jun 23, 2018
                                  Complaint marked as Resolved 
                                  Verified Support
                                  May 23, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We confirm that this ACH debit mandate request is toward mutual fund investment made by you using ET money app. If you wish to cancel the instruction, please refer your e-mail inbox download the ACH mandate form received from ET Money and submit the same to the nearest branch.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    J
                                    javad7
                                    from Bengaluru, Karnataka
                                    May 23, 2018
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                                    Address: 560006
                                    Website: HDFC LIFE POLICY

                                    Dear sir / madam

                                    This is to inform you my self javad ahmed khan b has taken 2 policy

                                    1) hdfc life pro growth plus policy no is 19682767.

                                    2) hdfc life super incom plan policy no is 19636895.

                                    After forcing from the hdfc bank staff from jayamahal branch to avail these 2 policy and i have received a kit and letter from hdfc life on 07/12/2017 before availing the policy i have called up to customer care and also i have received the call from hdfc life customer care 88 times and they told me when ever u want to cancel the policy u collect your own amt and some interest also and their was no looking period for the candle of policy and it has been to 10 yrs and 12 yrs the day i got my policy kit and letter i have been instructed to cancel the policy from hdfc bank staff which i have been applied for policy then i have been calling to customer care to cancel it but no response from their side and every time call drop will be there if i called to cancel the policy before 8 moths back the day i hve recived the policy and 3 days back i have been to hdfc life offfice in bangalore near trinity circle to cancle the policy and then too even they did not help me to cancel my police and then contact to gro even they are playing with the customer and again the complaints was raised from hdfc life customer care and the same complaint has been forwarded to my home branch and my manager is mr prakesh and his staff members is forcing me to continue the policy and they are forcing me to sing in paper and now from my home branch hdfc bank they have closed my complaint when i contact to manager mr prakesh he is giving me un necessary reasons and now manager and his staff members are playing with me so or plz give methe mail id or mob no of hdfce life chair man and mannaging director to send a mail to him. Or iam going to file a defamation against hdfc bank so please consider my request and cancel the policy immediately and plz refund my amt.

                                    Thanking you

                                    Regards

                                    Javad ahmed khan. B
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      chakkomarae
                                      from Jayamkondacholapuram, Tamil Nadu
                                      May 23, 2018
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      A week before i made a call to hdfc customer care credit card section for some details of my credit card, after clarification was done, the executive told me that my debit card is too old and the chip card am using is not secure and he told to replace it without any charges, inspite i confirmed him twice that there is no charges for this. As soon as i started using my new card on may 22 my account was debited rs. 885 as debit card issuance charges with no prior intimation, inspite am using a corporate salary account hdfc has charged me this huge amount for a debit card.
                                      As a pro hdfc customer this is really disappointing, as i rely on hdfc for all my financial transaction. I really don't like the approch, this seems to be a kinda fraud and a cheap sales trick played around people. Please take my debit card and reverse my money or else i am deciding to return all my hdfc instruments like credit, debit cards and cheque book and close my relationship with hdfc.
                                      Jun 26, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 23, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your account/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        Senbhas
                                        from Bengaluru, Karnataka
                                        May 22, 2018
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560079

                                        Dear sir / madam

                                        Kindly note i got call hdfc loan marketing team, and agreed to taken personal loan balance transfer of my existing personal which i am holding at axis bank, after submission all documents they approved to loan to me, before disbursal of loan i had discussed about processing charges, they were told its 1999 + gst, later based on my request they agreed over phone including gst rs.1500. And not discussed about any other charges,

                                        But when they sent dd to me in favour axis bank, in their loan disbursal advise found following amount deducted, hence i have returned the dd the bank employee

                                        Same i have sent mail to mr. John akshay of hdfc bank senior manager for sales (Loans) but no response from him, copy of mail attached,

                                        Now i wish to not take loan from them, but asking us to pay closure charges and interest for the full loan amount
                                        Jun 26, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 24, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We are working on your concerns vide ref no:[protected] and will get back to you within 5 working days.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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