HDFC Bank Complaints & Reviews

I have my due date for credit bill for 5th of every month and i pay by that every month without any failure through mobile app. Now for the month of december 2018, app was not working due to some technical issues for several days, finally i ended up by paying it on 13th through net banking. I had been charged 400inr and added to it 847inr without any call or text. Added to it i get a call daily for insta jumbo loan but did not received a call or text on the fact that smart emi options are removed (I had used card on the fact that smart emi option is there). When i called up customer care, i was cited that i could have paid by netbanking, why i waited for mobile app. Its on my convenience how i'll pay and if mobile app is not working its on the bank part to extend dead line. For every promotional things we get call but for charges levied on us, we dont get intimated through anything. For this also i was cited from the banking personnel that i as per rbi guideline, for debti they provide text messages but for this kind of charges they don't.

Cancellation of one assist membership
I am a hdfc bank credit card holder. I have been given one assist membership for my credit card number ending with 1951 without my consent. I am not interested about this service and don't want this membership any more. So cancel the membership and refund the debited amount if any.

Oneassist relationship number : 3309130
Name :- namrata narula
Mobile no. :- [protected]
Credit card number ending :- 1951

Dear sir, madam
I am from goa
In september i went to kashmir for holiday were i lost my debit card
I was able to block my card then i came back to goa,
I went to the hdfc bank canacona south goa my home branch,
I then applied for a new card there since then till date they do not give me debit card
They say me come today tomorrow from 3 months
Please help me i have there current firm account
[protected]
Aijaz arts
Mob no [protected]

Hi,

This is to inform that i have applied a home loan file number[protected], applied in hyderabad location.

The document was collected on 26th of november and i was promised the rate of interest of 8.7 during the file submission.

I left my corporate account with kotak which was having no processing fee and flexile terms in payment with rate of interest of 8.9 as i was promised the rate of interest
Is 8.7.

After a month follow up, till dec 29th i was promised that the loan will approved but in deep depression the loan now the officials have telling will approve on interest rate of 9.45.
And the reason they have given is i had a delay payment of my auto loan.

To that i had given my explanation which is as below.

One particular emi got missed when i was travelling abroad and that particular emi got carry forward for several months which i came to now when i went to close the loan.
Ths emi was just for 6000 rupees hence sbi never followd and i closed the loan long back.

I am using 6 credit cards, i have given my form 16 and the it returns which shows my credentials.

I am using creditcards more than 5 lks credit limit without any delay payments since last 10 years.
I have no liability, having a stable job and having more than 1.3 lks of salary every month also my wife works in bank of america who is co applicant.
I am working with a company called biotage india pvt ltd, which is direct subsidary of biotage ab sweden, renound company worldwide.
I had worked with this industry, i dont understand how can credit asessment team is sp adamant that they never listen to anyne.

I have been harassed till date, almost all day i have been following and now after a month of application they are processing loan at interest of 9.45.

Hdfc have the most crated and fruded officials who knows how to harass people.

Till 30th of dec i was promised that i will get my loan as promised and suddenly they are telling we cant to anything.

Its the worst bank for any loan, i would never ever in my life will recomend anyone for loan with hdfc.

I would need an immediate call back, the concerned people are now denying the accept anything and now i am back to begning after a month of my application.

Regards
Jitendra
[protected]

Dear sir a loan of Rs 21000 is showing in my CIBIL which I have not taken. Due to this my bank is not accepting my laon application.
You are therefore requested to correct my CIBIL and remove the loan amount against my name.
Thanking you
Ashok Kumar shukla
PAN number BWVPS2120M
MOBILE NUMBER [protected]

I am a hdfc bank debit card holder. The bank has auto debited rs. 1899/- from my debit card number ending with 0607 without my concern on date:19/12/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

One assist cheque /ref number : p[protected]
Name :- thampu. V. Raj
Mobile no. :- [protected]
Credit card number ending :- 0607

Reference to my credit card 517635xxxxx9706 in your bank since 2004. The card has been used for the period of 2004 to 2006. After this used years, i got a residency permit in uae for the employment. Consequently, i requested to you the cancellation of card. Then i received a reply from the customer care, the email was shown your card status changed as a free of life time and there will be no any annual membership fee. Similarly, informed the card cancellation not required.

After my request for the cancellation of card, i have not used and no any outstanding credit balance on this card. Regrettably, i received a statement on 27/11/2018 and it is showing the credit outstanding balance amount rs. 34, 714.66/-. Therefore, please clarify the reason and revise the statement without balance. As per my previous request for the cancellation of card and your email, please i remind and request you the immediate cancellation of my credit card account.

This is for your necessary further action

The billpay promo-code said 10% cashback up to rs. 250 per month.
I recharged my number with rs. 1699 with the billpay promo-code. And the amount was deducted, but later payzapp informed that transaction was successful but it was denied by the merchant. I received the amount in my account back after some time.
I recharged again for the same amount and this time it was successful.
So, lawfully, i should be given 10% cashback of the amount i. E. Rs. 169.9.
But i was given only rs. 80.1.
I raised a ticket at [protected]@payzapp.in (Ticket=886-970) for the same and they say that the first transaction cashback is taken into account. But i didn't receive that.
And second transactions cashback was limited because of the first transaction.
So, i received less than 10% cashback despite having cashback
Less than rs. 250. This is not as per terms and conditions.
The payzapp support isn't acknowledging their fault and copying and pasting the same message again and again for all my replies.

It is a shame for us to say that a big entity hdfc doing the fraud with his customers.
So many times i have share my problem with hdfc but no action to be taken till now.
I want to surrender my both policies and need my full amount return back but hdfc bank debited the renewal amount in my account. Now i have lost my all saving running in financial crisis.

I have buy two policy vide policy no 19758723 & 19983091 from mr. Rohan sit at mayur vihar branch, delhi. His contact no is [protected] & [protected]. He told me that after buying one policy you will get cash back of rs. 10000 and buying 2nd policy you will get cash back of rs. 20000/- and you will also become a agent of hdfc life insurance and same he provide agent code r. S. R.5396d2c to me. Mr. Rohan told me that you will get the cash back after 90 days from the date of policy. After 90 days i continuously follow up to mr. Rohan but he is not responding to my calls properly. I have also received a verification call from hdfc life insurance that your case under process and you will get your cash back before 16 august-18. But still i have not yet received my cash back money.
I have also share the call recordings but still there is no concrete response from hdfc side this is really unacceptable from a big entity and i am losing the faith in hdfc.

Hello hdfc bank,

I have been leived the following changes for using the netbanking mutual fund account.

When is this started to bang us with every quater, this is not a trading account:

Isaqmc-rs. 295

Tried reaching customer care and it is of no help they only ended up with sending us from banking section to mutual fund section and mutual fund section back to savgins accont.

I know how can i stop this deduction as i am not availibg any such service and against my consent.

Can you pay attention to it and advise why you are collecting this amount?

If this is not resolved this month i will change my salary account to some other bank who are more customer oriented.
Thanks

Hi.
Hdfc bank has put a lien on my account after its executives asked me to make the payment of rs. 4500 and assured me that i won’t have any issues.

I have screenshots to prove that hdfc executives have contacted me and asked me to make the payment as soon as possible and assured me that i can make the payment by dec 31, 2018

I made the payment on dec 28, 2018 but the lien has been marked

I am going through a very emergency medical state and my dad is admitted
I use the account to get the funds transferred for my dads medication

I requested hdfc again and again, even through the emails to please remove the lien as i had already made the payment but then no action has been taken

My salary will go completely into this lien marked
I’m in a very serious state of mind if i don’t get my salary since my dad is admitted.

Please get my lien removed today. I request you still.

Thanks.

Account no. [protected]
Hdfc credit card : ending with 2640
Please contact me : [protected]
Please have the lien removed today, i again request you.

Hdfc bank customer id: 33338466
I, dileep chandu had applied for online nps account and paid my 1st contribution using the net banking services of hdfc bank. I had selected hdfc bank as one of empaneled bank for kyc verification since i have savings account in this bank for many years. However, i received a sms & email from nps/cra yesterday stating hdfc bank has rejected my kyc verification due to which whatever contribution i paid is frozen until i manually obtain the kyc verification from the bank and then submit the hard copy to nps/cra again. I want to know the reason for the kyc rejection by hdfc bank. No one from customer care is able to help to resolve this issue. Customer care told to visit home branch. Home branch staff not able to help and asked to visit the hdfc bank at richmond road, bangalore. The staff at richmond said to call hdfc securities customer care. They cant help in this matter. Why are customer care and home branch staff not aware of this process. The hdfc staff is wasting lot of time. Why bank didn't even call/sms me before rejecting my kyc verification

I got a message that it will be delivered within one week. But still it did not come to my address. I informed the bank but they told to call customer care but i was not able to connect though them. I went the courier office and enquired about it but they said it has been returned back to the main branch in chennai. I have got many messages regarding the credit card. Please resolve this issue as soon as possible. Thank you.

My fast tag has rs:- 180/- still it is showing as black listed. I called hdfc fast tag customer care many times, still no resolution, they just ask me to call 1033 and those guys says authority to black list with issuer bank.

Nobody is taking the owner ship of getting this resolved, every one is passing the ball to other court. Here is my customer id.

Customer id[protected]

I have applied for the closure of my savings account till now after 10 Days it is not closed and bank employees are lying and faking worst service... Very Disappointed

Why the hell you just not true to the face what is the actual reason you are not closing it down.

Or just for the sake of some money you are not closing it down. Greedy People

From last 3-4 days, my account balance is showing in negative 4lacs which was really shocking for me. I have registered a complaint for this and mail to [protected]@hdfcbank.com keeping board of directors in cc but not getting any revert from your end.
Customer executive are saying that this is a hold for a credit card which i have used, which is again a shocking statement for me as i haven't used any credit card from any bank till now.
I don't know whom should i contact in this regards in hdfc bank.
Please contact me @[protected] to close this issue asap else i will not pay any emi going forward.

Dear sir i purchased mobile from flip cart on Oct.12.2018. its cancelled by merchant but i could not receive money. he said that he refund it and provide refund transaction no. since 80 days i could not receive money. please help me.

Sir/madam
I have to deactivate my hdfc credit card. I trying the same for past 1 month, but could not able to contact your customer care officers. I tried in various ways and i m frustrated and tired of reaching you. Kindly accept this as a top priority and take necessary actions.

Reason for deactivation :unwanted and no prior information from your side before detecting amount in my card.

Pathetic behaviour by branch staff. Sitting idle but don't want to work. Just giving lame excuses for not doing work not even entertained properly even in personal visit.

M receiving n number of msgs for submitting kyci went to submit kyc in ur sec 25 panchkula branch. But they refused to accept saying only securities branch will accept. Whereas it didn't have any such kind of burdened job.

Really very sad of part of hdfc bank providing such useless service.

Dear team,

My name is priya ghosh
My x fiance had taken 50000 rs personal loan from hdfc bank in my name
My family didn't know about it
My x fiance walked out
I paid emi on that duration
But after that my father met with an paralyzed attack and he is no longer walk anyway
I don't have any backup
I have elder sister she is married
U can check my background as well
I started working from 1 year and from past 4 months m paying emi as ur officer madhurika told me.
Now she is saying that i have to pay 10000 rs this month only to settle the loan
I am ready to pay but right now i don't have 10000 i need one month time to do so otherwise i m helpless
You please send me pre noc and i will confirm uh text date for settled amount
Please show me some mercy it's not huge amount so please help

Loan no i don't remember
Priya ghosh
Pan no bcvpg0999n