HDFC Bank Complaints & Reviews

I have applied for the closure of my savings account till now after 10 Days it is not closed and bank employees are lying and faking worst service... Very Disappointed

Why the hell you just not true to the face what is the actual reason you are not closing it down.

Or just for the sake of some money you are not closing it down. Greedy People

From last 3-4 days, my account balance is showing in negative 4lacs which was really shocking for me. I have registered a complaint for this and mail to [protected]@hdfcbank.com keeping board of directors in cc but not getting any revert from your end.
Customer executive are saying that this is a hold for a credit card which i have used, which is again a shocking statement for me as i haven't used any credit card from any bank till now.
I don't know whom should i contact in this regards in hdfc bank.
Please contact me @[protected] to close this issue asap else i will not pay any emi going forward.

Dear sir i purchased mobile from flip cart on Oct.12.2018. its cancelled by merchant but i could not receive money. he said that he refund it and provide refund transaction no. since 80 days i could not receive money. please help me.

Sir/madam
I have to deactivate my hdfc credit card. I trying the same for past 1 month, but could not able to contact your customer care officers. I tried in various ways and i m frustrated and tired of reaching you. Kindly accept this as a top priority and take necessary actions.

Reason for deactivation :unwanted and no prior information from your side before detecting amount in my card.

Pathetic behaviour by branch staff. Sitting idle but don't want to work. Just giving lame excuses for not doing work not even entertained properly even in personal visit.

M receiving n number of msgs for submitting kyci went to submit kyc in ur sec 25 panchkula branch. But they refused to accept saying only securities branch will accept. Whereas it didn't have any such kind of burdened job.

Really very sad of part of hdfc bank providing such useless service.

Dear team,

My name is priya ghosh
My x fiance had taken 50000 rs personal loan from hdfc bank in my name
My family didn't know about it
My x fiance walked out
I paid emi on that duration
But after that my father met with an paralyzed attack and he is no longer walk anyway
I don't have any backup
I have elder sister she is married
U can check my background as well
I started working from 1 year and from past 4 months m paying emi as ur officer madhurika told me.
Now she is saying that i have to pay 10000 rs this month only to settle the loan
I am ready to pay but right now i don't have 10000 i need one month time to do so otherwise i m helpless
You please send me pre noc and i will confirm uh text date for settled amount
Please show me some mercy it's not huge amount so please help

Loan no i don't remember
Priya ghosh
Pan no bcvpg0999n

I dont know how balance of my account is deducted if i am not getting solution then i will quit it.
Two times automatic amount is deducted with out any inform. I have also account with other not any problem is coming. I don't no how he is work.
I need my wrong transaction deduct from my account back. As possible.
Other wise i will really quit from hdfc.

My name is tejal k, i have stopped using hdfc bank credit card from 5-6 years back... I am not getting any statement and the mail id on which i was getting statement was official mail id and i switch the company so mail id also not active.
Now i don't have any statement and hdfc credit card people suddenly started calling me for settelement and asking me to pay rs. 18, 000/ for settlement.

I am asking them for statement, but they are saying we cant provide statement to u. Pay 18000 or will mess ur cibil. I[censored] dont want us to mess up with cibil then pay 18000 or leave it.

Talking really very rudely like typical tapori language, bharana hai to bharo otherwise we will screw ur cibil record.

It is actual harassment and blackmailing.

Please suggest what should i do. Even after paying 18000, it will show as settlement. And the main part is i have not used this credit card for which hdfc is asking for payment.

Hello,

Hdfc bank service is worst. I have not seen these type of service from any branch for long now. If you go to branch they say they don't have any inform related to hdfc crdit card. If you call the customercare, they are also have no idea.

Issue : i want to upgrade to a new upgrade card. As my present card is expiring. I went to the hdfc bank branch, thubarahalli, bangalore for query they had no information. I called the customer care service. They also have no information. Lucky, i got the information from icici bank on they new offers and other details through phone, so i am going to icici bank credit card. After using the hdfc card for so long, i have understood, the worst service and disrespect to which they speak. Without my knowlegde, they have demoted my card from allmiles card to moneyback card (Newly issued, without my conciseness).

When i call the hdfc comsumer call.. They were not willing to take the complaint. The hdfc bank service is worst. They deactived my credit card without my conscience

I have resigned my job 2 months back and this hdfc salary account is now showing negative balance i dont know what is the reason behind this negative balance this is the first time its showing negative balance i had used this account in zero balance also but no negative balance was shown previously and also i have given to change my adress but still the adress is not changed so please let me know the reason for the problems mentioned above.

I have credit card in hdfc bank, last 6 months i don't have job right now, so that i have plan settlement my credit card, last 3months the hdfc peoples contact with, i am told to him, pl give the settlement, but the people is not interest to settlement my credit card, they peoples always to confuse me and they are spoke to me, settle this month afterwards they are not contact with me and i called some numbers they are not picking my call. So please to understand my issues and close my card with lowest settlement amount
My card details given below-
Card no [protected]
Name. Ankit tiwari
Mob.-[protected]/[protected]

Hi,

Do not raise complaints just for the sake of raising it. My complaint was closed without proper solution.. Just for the formality i received call and then they told they will call again to close it.. But no call and no resolution, received below messages today... How worst the service... You have worth less people in the system to handle case... You guys are becoming public sector banks now a days...

Msg hdfc bank - ref comp # chnc[protected] your complaint has been resolved within timelines.

Hi,

Insta jumbo loan account: [protected]

I am so desperate while writing this as i have got such a bad experience from the customer care as well as the other channels of hdfc bank. I apply an insta jumbo loan of rs.60000.00 on 05/07/2017. After one week i call hdfc customer care for insta jumbo loan she told me we are charge processing fee + preclosure charges around rs.3500, customer care executive discusses with senior person then she told me if you pay rs 60000.00 in your credit card within a three day (Also attached credit card statement july month), we don`t charge any processing fee & pre-closer charges.

As per over discussion with customer care executive i pay rs.60000.00 on 13/07/2017 within five minutes in my credit card account. After three-month 20/10/2017 i receive an sms for insta jumbo loan card payment. I am totally shocked, then i checked my bank & credit card statements. During this 3-month i am very busy. After that, i call to customer care they told there is no request generated on july month. November month we don't find any positive responses they tell as the bank not reverse any charges & you need to pay all instalment. After that, i escalate this issue to hire management & visit bank, loan department & credit card office no one assist & they do not provide a piece of the right information. I trust hdfc bank service, but this time bank provides a very worst service in my banking experience.

Currently, i have two hdfc bank account (Dwarka sector 17 branch a/c [protected] & meera bagh branch a/c[protected] both accounts are salary a/c. Jambo loan team blocks both accounts for rs 15000 + around. Please close both accounts we are not presently operating.

Finally, your customer care executive misguides & not process all query time to time, why customer trouble every time???. Please reverse all charges & provide a clearance letter.

I would like to have this problem resolved quickly. I will not pay the late fee, account maintenance charges & any stupid charges.

Thanks
Sunil kumar gupta

I did transaction of 1500 on date 27/12/2018 for which cash was not dispensed. But amount was deducted from balance and not reversed since last 2 days. I have tried customer care number several times but unable to talk with any executive due to their ivr system. Finaly i have raised complaint via mail.in response i got only complaint number but nothing else. Then i have escalated this case to bank authority. But again in response i got complaint number only. Local branch is also not taking any proactive action.

Sir / madam this is Kumar Raja from kalyandurg.
Sir in the last month I have collected HDFC PLATINUM DEBIT CARD from the bank.
Sir while issuing the card they didn’t gave proper instructions to me like debit card annual fee and debit card issuance fee. But now they are charging RS 885 for debit card issuing.
And also I’m a student which is becoming difficult to cope with all the charges
So please clear my doubt regarding this debit card issuance fee.
Kind regards
GN KUMAR RAJA

My HDFC bank complaint num - MUMP[protected]
On[protected] Rs) was deducted from my account without my knowledge and i immediately called HDFC bank customer care and reported issue.
They have assured me that within 7 days your problem will get resolved but unfortunately it did not happen.
I have sent countless email to bank about unauthorized transaction which happened on[protected] but no one seems to be worried about my query and i want my (15000 Rs) back to my account without my knowledge amount has been deducted.
I am really disappointed by the poor service of the bank
I am requesting someone intervene and solve my issue asap.

Name - Adithya M
Branch code - 361
Branch name - Basavehwaranagar

Regards,
Adithya M

Kindly take the card back as it's of no use for me as you have given me a limit of 24k only and i have existing cards of limit 85k, 55k, 50k respectively. I was told of getting a limit more than existing cards. I recieved the card today in 28th dec at 9 pm approx. I will be required a good healthy card limit so that i can use it but a new card with low limit than older one is of no use.

Customer care guys are not having the proper information and customers is asking basic information means they are disconnecting phone line,
example :- Today i was called to customer care [protected], kiran and anil are picked calls and they didn't responded properly and I was visited Richmond road branch and they are also hdfc bank is having worst services i never seen .

Dear team,

I have try to take the money from hdfc bank atm machine in Gudimalkapur but due to old machines this atm has been stuck and there no security guard is also not available at that time is this ur service provide to the customer to disturb us

My card was from Andhra bank
Just take the action on the security guard and change the atm machine as soon as possible

Yours sincerely,
Raju
[protected]

Hi,

I applied for HDFC Regalia on 21 Dec, 2018 and checking the eligibility.
Application Reference # - 18L[protected]CN

I have a saving account and a credit card with HDFC already. My salary gets credited every month in saving account, my credit card is set for auto pay.
In fact I pay in advance sometime, this month's I paid more than a lakh in advance.

Now my application got declined citing this reason -

"We observe from our records that we have issued a credit card earlier to you and the said credit card account is currently suspended due to service/repayment/dormancy related reasons.

Hence, we regret to inform you that we would be unable to process your current application for issuance of a credit card at this stage.

Assuring you of our best services at all times."

Which best service and which suspended card are you talking about? There is no service but nonsense. In Dec, 2016 you linked someone else's credit card to my saving account and put a hold on my account and started deducting amount from my saving account. I had to get that resolved in 1 month - these are the correspondence number - [protected].
Screenshot from 2 years back are attached.

You guys removed the hold and refund the amount but did you ever care about removing that card from credit history. This is the best service you talk about?

I called the customer care about the same issue few day back - reference # - [protected]. And replied on the 2 year old mail about why you are seeing a suspended card on my credit history, got a call from your customer care, but has there been any action after that. I wonder they ever cared about that after putting down the phone.

I have been an old HDFC customer and this his how you treat your loyal customers. The fact that you can't resolve a simple issue and I cant get a credit card as per my need despite having a salary account and a credit card with you already make me think about switch to some other bank for my banking need.

Go check my credit card transactions, pay history, my salary credits and then tell me about the suspend account you talk about and after that I'm going to close all my accounts with you. I'm not going to waste anymore of my time, calling your customer care where you seldom find human, writing thousand of mails, wait for month to get a resolution and then years later see that issue was never resolved properly - I better start looking elsewhere.

Thanks you!