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[Resolved]  HDFC Bank — fastag is not working from 3 months

Address:BRINDAVAN COLONY, TOWLICHOWKI, Hyderabad, Andhra Pradesh, 500008

My tag is registered on number [protected],

I have raised multiple complaint on hdfc fast tag from the date of purchase[i. E oct2019], that its not getting scanned at tolls.

I have called every week from last 3 months to get this solved, even raised a service request through hdfc fast tag login, only answer i used to get till date was that they are re-issuing a new tag with in a week,

This is very pathetic and unexpected service from hdfc, being a existing customer from 10 years with hdfc. I have preferred to go with hdfc for fast tag, but its very very bad experience.

Even asked for cancellation of fast tag and revert back money that is also not happening
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Apr 17, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2020
HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
Complaint comments 
4 Comments

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Comments

Without any reason decline my credit card application i completely all formality regarding Credit. card msg me aproved i check online track but decline please help me this regard and tell me reason of decline credit card

Reply
Suraj Rangre's reply, Mar 10, 2020
Without any reason decline my credit card application i completely all formality regarding Credit. card msg me aproved i check online track but decline please help me this regard and tell me reason of decline credit card
Hello, i need to get refund of amazon prime, they had done wid the process, the officials of amazon are saying that hdfc bank is not accepting the refund, the transaction is
Given below

Transaction Id 393Tcfb1GauCemE76S1W
Please solve this issue,

Reply
It is brought to your notice that i had purchased an iphone 11 pro max 256GB on[protected]. i had been been entitled for Rs. 7000/- cashback for the same in a period of 120 days. but till no i.e. on[protected], i have not received any cashback. so it is requested to look into the matter. payment was done by my HDFC debit card.
Reply
the issue was raised against fast tag, and the issue resolved stating to reach fast tag only,

Do you want me to laugh and jump with your reply, too bad service from HDFC, Sir, if you have read my issue, you could have acted better. i am keep on calling, emailed multiple times to fast tag as per your directing but nothing is happening
Reply

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