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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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B
brucelus
from Mumbai, Maharashtra
Mar 28, 2018
Resolved
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Address: Chennai, Tamil Nadu, 600088

Dear team,

Hdfc cheated me with their fake promises, i got lots of mail received from hdfc regarding cash back i applied the same but they are not yet credited a single paisa, never use hdfc bank products, i will close my account soon. Very worst service experience i had with overall hdfc team, still they are not ready to rectify my issues, and i understand they paid huge amount for receiving the bank of the year award, in fact they are the worst bank of the year... Fed up with hdfc bank, escalation team. Illiterate fellows can behave better than this. Time taken period is too much... Call me on [protected]

The worst banking experience i had ever is hdfc bank... Parag rago
Apr 28, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account no./customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Mar 28, 2018
Updated by brucelus
That's okay what about the Turn around time because i already waited 7 Months for your response still no action taken, and how can i trust this ? please take action immediately
May 09, 2018
Updated by brucelus
Dear Anay
i send mail to your team and got Auto confirmation mail however i didn't get a single reply from your team, because everyone knows i am eligible for this benefit, and please don't try to cheat me again, give me the solution here itself
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    S
    shrutika bhagat
    from Ahmedabad, Gujarat
    Mar 28, 2018
    Resolved
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    Address: Pune, Maharashtra, 411015

    Worst ever experience form hdfc not worth for expectations... I had met with an accident last month and still paid my bill but current month i got delayed to pay my bill as my salary was not sufficient to pay hence collection people started calling and that to day and night messages are been send in night time from personal number customers details are not at all secure with hdfc anymore... And these people talk in such bad language cant even speak in proper indian english pune branch employee name snehal kate use my details calling me from her personal number to contact me day and night messages are been send as per the government law is this right i need this to be resolved asap. I have to take further this to consumer forum and make sure the girl name snehal kate and her manager gabriel will lose their jobs.
    May 12, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 28, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your Card number, caller details and your registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
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      M
      Mehul Patadia
      from rajkot, Gujarat
      Mar 28, 2018
      Resolved
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      Resolved

      Address: Rajkot, Gujarat, 360001

      Dear sir, i have worked for hdfc bank till 5th january 2013. As per my offer letter during my joining, it was mentioned that either i serve 90 days after resignation or pay short period served salary. I have resigned on 21st dec 2012 with last working day as 5th january 2013 and also informed to hr, my bm & cluster manager that they can take remaining short period salary amount from my salary account. I have taken many follow ups but still not received my provident fund.. Request you to kindly look into matter. My details are as follow : name : mehul patadia, emp code : m5936. Mobile no. : [protected] thanks & regards, mehul patadia, [protected].
      May 8, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 28, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

      -Manoj
      HDFC Bank Customer Assistance
      Mar 28, 2018
      Updated by Mehul Patadia
      Dear Sir,
      Mr. Manoj,

      Thanks for prompt response.
      My employee ID was M5936.

      All other details are already with all the concern departments. They need to find only my employee ID in their mail box.
      Dear Sir, i have still not getting any positive response..

      Kindly look in to the matter asap.
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        F
        firoztexas
        from Delhi, Delhi
        Mar 27, 2018
        Resolved
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        Address: 110061

        I was a customer of hdfc credit card and used it with last balance of 27000. After sometime i was unable to pay and stopped my emis. The last payment i have made in oct 2016. Now after 1 year the recovery agents called my and facilitate me to repayments. I agreed with full amount repayment with almost 50% interest. Now the full amount what i agreed with is 41000 rupees. Actually i want to maintain my cibil score and credit line. So i paid 41000 in 4 installments by cheque. The final installment i have paid in jan.2018. Now i am waiting for my noc from hdfc bank.

        Kindly provide me my noc because i have paid whole debt amount with interest. I didn't settle my account.
        Apr 28, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 28, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        we infer that you seek clarification regarding the outstanding and cibil status, we request you to contact our Debt management executives at[protected] / 66668102 for further assistance in this regard.

        -Manoj
        HDFC Bank Customer Assistance
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          K
          KrRavi
          from Delhi, Delhi
          Mar 27, 2018
          Resolved
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          Address: New Delhi, Delhi, 110035
          Website: www.Hdfcbank.Com

          My name is Ravi Prakash and my registered number in account is [protected]. Maine apna sallery account 10 march ko hdfc tri nagar branch(4280) mein apen karwaya tha.. Lekin landmark issue ke karan wo mere address par nahi aa paya...phir main tri nagar branch mein gya to unhone wha se koi help nahi ki or waha ki BM karuna gupta ne kaha tumhare najdeek ki jo branch hai waha par jao... phir maine customer care se bat ki to unhone bola ki aap ki welcome kit branch se hi receive krwa di jayegi... Phir mere pas kal 26 march ko message aayi ki apka welcome kit tri nagar branch me aa gaya hai aap waha se koi original id dikha kar receive kar lo... Main branch gya to waha ki branch manager karuna gupta ne bahut hi rudely mere se kaha tumhe welcome kit nahi di jayegi or usne pbwb ko bhi bol diya ki iska koi address reissue ke liye koi proof nahi lena..maine unse request bhi ki agar mujhe kit nahi mil payegi to meri is month ki sallery nahi aa payegi to unhone mujhse bahut hi rudely kaha... Tum mere se nahi bat kar skte ho main kuch nahi janti hu.Main 3 ghante tak wahi pareshan branch me hi tha kisi ne meri help nahi ki... Main bahut hi frustrated ho gya hun us branch ke behaviour se unhone bataya bhi nahi kaise mera welcome kit milega... Agar maine jis purpose se apna sallery account open karwaya tha or inlogo ke uncooperative behaviour ke karan nahi aa paya to mere pas account close krwane ke alawa koi option nahi hai... Hope you will understand my problem and waha ki BM Karuna gupta ko samjhayenge kaise customer se bat karte hai... She is totally uncooperative and talks very rudely.
          +1 photos
          Apr 30, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 29, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

          -Manoj
          HDFC Bank Customer Assistance
          May 30, 2018
          Updated by KrRavi
          No verified solution provided by bank... Still same issue
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            S
            SeemaDhiru
            from Bengaluru, Karnataka
            Mar 27, 2018
            Resolved
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            Address: 560068

            Hi Sir/Madam,

            I have opened my Account with HDFC Bank on 21/04/2016.
            Some how i lost my job, So was not able to maintain the Minimum amount.

            When i went for one Fixed Deposit on 27 March 2018, Then They said that your amount is Rs -8701. So you have to pay it. then i said Branch Manager to wave off the negative amount to zero, then he said i have to pay the negative amount OR Take Some Loans OR Invest in some HDFC Scheme then only they will wave the negative amount to zero, then i said to close my account then he said to pay the negative amount then only they will close my Account.

            Note:- Sir in 2 years i din't get any Mail/Call and Statement informing about the negative Balance

            Please find the attached Bank Statement for Bank Details.

            Sir Please help me to close my HDFC account.

            Best Regards
            Seema Kumari
            [protected]
            +1 photos
            May 3, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 31, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We understand our branch official Mr. Anand J has contacted you and addressed your issues relating to account closure. Trust you will Visit the branch and submit a request for closure. The complete address and contact details of our Branches are available on www.hdfcbank.com> Locate Us > Branch & ATM

            -Bejoy
            HDFC Bank Customer Assistance
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              A
              akchauhan84
              from Ludhiana, Punjab
              Mar 27, 2018
              Resolved
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              Address: Ambala, Haryana, 134203

              Dear Sir/Madam,
              This complaint is for your reference.

              Like every month, I have made a VISA MONEY Transfer from mySATTE BANK OF INDIA savings account to my registered HDFC credit card on MAR 01, 2018. The transaction was successful as per the SBI website that day and my money debited. But, till now the money has not been credited to my HDFC credit card account. Because of this i am being charged late payment as well as interest charges by HSBC.

              This issue has come to my notice ON 21st MARCH. I immediately tried to contact the SBI customer care for lodging a compliant but They told me that we have successfully tranfer your fund. After that I call in hdfc cutomer care to register complaint. they register my complaint. after that they revert me back that your payment is pendint at VMT. You have to contact with VMT(visa money transfer)

              Hence, I would like to lodge a compliant in regard to this issue via an email.

              Please consider this as a very HIGH priority issue and scrutiny the transaction.

              Below are the details of the transaction,

              SBI Account:[[protected]]
              A/c Holder Name: ARUN KUMAR
              Payment ID: [protected]UV00198808
              Amount transferred: INR 22, 800/-
              Date: 01/03/2018

              HDFC Credit card number: [protected]

              I am also attaching the screenshot of the transaction for your reference.

              Please act ASAP and do the needful.

              Thanks and Regards,
              Aditya Kiran R.
              Mobiles: [protected], [protected]
              +2 photos
              Apr 30, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 29, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We observe that the payment towards your credit card is being credited to your credit card account. We request you to share the payment details along with the payment amount and date of payment to us at [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll sort this out for you.

              -Bejoy
              HDFC Bank Customer Assistance
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                V
                Vibhas Karn
                from Pune, Maharashtra
                Mar 27, 2018
                Resolved
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                Resolved

                Address: Pune, Maharashtra

                Hi hdfc team,

                On 21st of march 2018, i was booking a bus ticket from pune to jalna (Maharashtra) around 10pm, through redbus app. While doing the payment amount of rs 599 was deducted from my hdfc account, but the booking transaction was failed. Still that amount got deducted. I waited for 2 days but when i didn't get my money, i enquired the redbus team.in 2-3 days they confirmed they have not received the rs 599 in there wallet and asked me to contact the bank. I sent a mail to [protected]@hdfc.com along with the screen shot of the transaction and mail from redbus.

                Please help me to resolve the issue quickly.
                Apr 28, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 28, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have checked our records and found that the said amount has been already refunded to your account, You may check your account statement online for further details.

                Anay,
                HDFC Customer Service Assistance.
                Mar 29, 2018
                Updated by Vibhas Karn
                Hi HDFC,

                Please check the details correctly before saying that the amount is reverted. A amount of Rs 588 was reverted on 23rd March which is for ticket cancellation. After that I booked a ticket of amount Rs 599 which is failed and no amount is reverted yet. I have a mail of ticket cancellation refund status of 23rd March. I can send you as a proof if you need it.

                Regards

                Vibhas
                Mar 29, 2018
                Updated by Vibhas Karn
                Hi Team,

                Sorry for the confusion. I checked my all booking history and came to know there was no deduction for the failed transaction. Kindly ignore my previous message.

                Thanks for the confirmation.

                Regards

                Vibhas
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                  S
                  Siladitya1985
                  from Gurgaon, Haryana
                  Mar 27, 2018
                  Resolved
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                  Address: 560067

                  Hi team, i had an hdfc credit card ending with 4325. I have paid the outstanding amount. I have the transaction details of the payment and the payment also reflected in my savings account (Which is also hdfc) statement as well. I have closed the credit card long back after payment as well. But i have never received any closure details or noc for the credit card. Now my name appears in cibil as a defaulter. Please help to clear my name.
                  Apr 2, 2018
                  Complaint marked as Resolved 
                  HDFC have been helpful to sort out this issue on priority.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 28, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                  -Manoj
                  HDFC Bank Customer Assistance
                  Mar 28, 2018
                  Updated by Siladitya1985
                  Thank you I will look forward for your response.
                  Apr 02, 2018
                  Updated by Siladitya1985
                  Thank you team, its much appreciated.
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                    S
                    SatishKumar_03
                    from Chennai, Tamil Nadu
                    Mar 27, 2018
                    Resolved
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                    Address: Hyderabad, Andhra Pradesh, 500081

                    I’ve recently applied for a Personal Loan in HDFC Bank with the terms, requesting for 10 Lakh rupees loan amount & with 2 years paying term, with one of the HDFC Loan representatives. After submitting everything properly, the loan was disbursed with 9.90 Lakh rupees amount and 3 years term (which I didn’t request for).

                    Without even informing me, the loan was processed for 3 years term, not even asked for my permission to go with 3 years term, which is purely for the sake of representative’s personal achievements and to get more incentives by end of the month/year.

                    Then, I’ve requested for cancellation of the loan, for which I’ve spent almost 4.30 hours in the bank with a loss of close to INR 11, 000/- in just one day.

                    The amount was disbursed on 24th March 2018, which is Saturday and was credited on 26th March 2018 12:00 PM (which is Monday), with INR 9, 90, 687/- in my Salary account (which is a bank holiday). I’ve realized this immediately after getting the (disbursed) approval and started reaching the representatives through calls, after some time they’ve stopped answering my calls from Saturday evening (26th March). Then, I’ve contacted Customer Care & they’ve asked me to come next day morning which is Tuesday (27th March 2018).

                    For just 1 day, after crediting the amount in my salary account, and to close the loan (which I didn’t ask for), the bank asked for a check amount of INR 10, 01, 506/-.

                    I really don’t know whom to reach in this situation & silently paid my price without wasting much time (If I waste even a second more, I’ll have to pay interest for that also.), If this is the case with an educated person, I couldn’t imagine the case with an illiterate person.

                    I’ve called the representative after submitting the closing application in Begumpet branch, asking for the agreement scanned copy & Disbursal brochure. There’s no response from them.
                    Apr 28, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 28, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your Loan account number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
                    Hi Manoj/Team,

                    Thank you for the response, I've shared the loan account number and my contact details as suggested.

                    Please go through the details once and reach me on this.

                    Thanks
                    Satish
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                      B
                      bheem kumar mishra
                      from Delhi, Delhi
                      Mar 27, 2018
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                      Address: New Delhi, Delhi

                      Respected sir
                      i bheem kumar mishra, belongs to cisf, mahipal pur new delhi. An agent named kundan kumar mobile number [protected], [protected] (which introduced him self that he is the agent of hdfc rajouri garden branch) was offered to provide/transferred my personal loan from sbi to hdfc with reducing rate(11.29%). Many agents are always moving around the our campus. After discussion with our friends and the agent, i agreed to transfer my personal loan from sbi to hdfc bank. The rate which offered to me was 11.29 percent and agent asked me that to provide some time to get the interest rate which he offered. I also agree and sign copy of blank agreement and all papers provided him but at last we found that he was taking time too much and due to the reason i had to paid the loan interest of previous bank and your bank also. Then i asked the agent to cancel my loan application. But he is not agree to return my original documents and requested for more time.
                      I think the document may be misused for other purpose or he may be encash my blank sign cheque.
                      So please return my origional paper i.E. Service certificate, cheque and sign copy of agreement.

                      Please call me urjently on my mobile number [protected]

                      email id [protected]@gmail.Com
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        ANIL Takhi
                        from New Delhi, Delhi
                        Mar 27, 2018
                        Resolved
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                        Resolved

                        Address: 110059
                        Website: www.consumercomplaints.in

                        I got credit card from hdfc bank i have not activated card from mu side but bank is showing outstanding amount of rs 4900 has been pending. I request to bank for give me the credit card statement but they have not provide me. I dont know if i am not activate my credit card so why bank keep pressure to me that card have been used. Why they didn't provide the proof. Who give permission to bank deduct money without activation and without send otp for verification.

                        Anil kumar
                        [protected]
                        [protected]@yahoo.co.in
                        Apr 27, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Mar 27, 2018
                        Updated by ANIL Takhi
                        i already register complaint in HDFC Bank they have not deal this matter seriously.
                        Verified Support
                        Mar 27, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your card details, registered contact, the charges details and the complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Mar 27, 2018
                        Updated by ANIL Takhi
                        Dear Sir,
                        i already share the required detail like card no, Name and registered mobile no in today morning mail pls check.
                        Apr 03, 2018
                        Updated by ANIL Takhi
                        Dear Sir,

                        i will be waiting your response from till 27 march. pls send me the statement of my credit card. i fulfil all yours requirement. delay from your side.
                        Apr 20, 2018
                        Updated by ANIL Takhi
                        i got letter and statement from bank. bank agree to reverse the outstanding amount. i humbly requested to u pls also remove the outstanding amount from my cibil report. due to this i am facing problem for loan.
                        Apr 23, 2018
                        Updated by ANIL Takhi
                        Dear Madam,

                        My self Anil Kumar. i got letter from bank 04 april and personally telephonic conversation with Surbhi Malhotra. bank admit to reverse
                        The outstanding amount in credit card but till date there is no mail and not received amount in my credit card. today i check my cibil report and the outstanding amount have been showing. i requested to u please solve the issue on priority. pls remove my name from cibil due to this i am facing problems.

                        With Regards
                        ANIL KUMAR
                        May 04, 2018
                        Updated by ANIL Takhi
                        I apply for the loan in your bank from 25 April still there is no response receive. let me know the reason why bank reject my loan application. if the bank have issue with credit card so i am not responsible for that. this was bank mistake not mine. due to your wrong information sent to credit Bureau i will facing problem to get loan from any bank. why i am facing these problem due to bank fault. i have also 1 car loan from your bank and i pay 15 EMI from last 15 months and there is no bounce and late. pls give suitable answer other wise i will file the case in court.
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                          A
                          Akeiie
                          from Mumbai, Maharashtra
                          Mar 27, 2018
                          Resolved
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                          Resolved

                          Today morning i walk into hdfc bank branch near by my house the branch is located in kurla west opposite phoenix market city mall kurla. I had an issue with my net banking of my current account which i hold in that branch but they are there was this guy mr verma who completely missbehaved me and was really really rude arrogant bossy and was bragging himself as that branch manager. This is the second time he talked in a rude manner with me while not giving a customer the basic respect it deserves rather than talking in a very aggressively negative way.
                          Please tell me one simple thing at hdfc being a nationalised bank in our country can't we operate our hdfc bank current account in any other hdfc's bank branch rather then its home branch only.
                          It was on this topic apni that he completely miss behave and disrespected me in this branch which is located in kurla west opposite phoenix market city mall and their employees name is mr deepak verma.
                          Its my sincere request that please pay required concern to mind grievance as i completely do not want this to happen again or to be repeated with me or with any other customer of this bank.

                          My contact details are[protected], akshay garg. Please contact me so i could provide you with more details regarding this grievance
                          May 4, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 28, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We thank you for your feedback and the same has been shared with our concerned team. We affirm that at HDFC Bank Limited, we are working continuously towards providing quality service to all our customers. We assure that HDFC Bank at all times acts with diligence, in good faith, and in no manner prejudicial to the interest of its customers. It is most unfortunate that, despite our good intentions and endeavors, you have had to undergo some discomfort. We understand that our Branch officials have clarified the procedure to be followed for re-generation of IPIN.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            P
                            prakkash
                            from Gurgaon, Haryana
                            Mar 27, 2018
                            Resolved
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                            Resolved

                            Address: 411041

                            Dear Sir,

                            I am regular HDFC Credit card user since 2011. And I have paid the dues regularly. But recently i failed to pay the last due amount for which I have been receiving ample of phone calls using arrogant languages by your customer care executives whom I think are collected from the local source basically untrained. If you kindly go through my previous payment history regarding payments, till now I have paid 95% of my Dues.
                            Being a regular customer I didnt expect such kind of Behaviour from HDFC Team.

                            Also like to point out that the minimum dues which I failed to pay was Rs 440/- against which I have been levied Rs500/- for late fees. The officer which I spoke to last week said that No penalty would be levied on me.

                            The major point which I would like to bring to your notice is that I have already updated my contact number last 3 years back but still in my Credit Card section its my old number is showing.

                            Speaking on the contact number update your executive said that The credit card division is seperate entity from Core HDFC Banking division.
                            I would like to point that if it is seperate division then how come your executive has access to my Personal Banking stating the number of amount balance in my Bank?

                            If possible kindly avoid the late fee charges .

                            Kindly revert on the same ASAP. Also would like to remind you to ask your credit card division to stop calling and using of arrogant languages.

                            Warm Regards,
                            Prakkash Chegurri
                            Mob:- [protected]
                            [protected]@gmail.com
                            May 12, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 28, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your Credit Card Number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line.I will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              B
                              Balram Singh ART GALLERY
                              from Mumbai, Maharashtra
                              Mar 27, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 011

                              I used a credit card of hdfc bank and i make timely payment of credit card before the due date so after this why my credit score got low ...And no late payment, no late fees...And extra charges on my payments...Due to this i faced many problems regarding taking loans or other credit card...So on serious note pls notify y this query and resolve it asap...
                              Thank you ...
                              Apr 29, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 29, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We take this opportunity to clarify that all Banks are required to provide their customer database to regulatory authorities periodically. All financial institutions governed by RBI guidelines update such information to CIBIL (Credit Information Bureau of India). This is done in the normal course of business. Hence, the Bank through this does not attempt to influence any financial institution on their discretion of approval /disbursement of credit.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                K
                                Kumarjulka
                                from Ludhiana, Punjab
                                Mar 27, 2018
                                Resolved
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                                Resolved

                                Address: Jalandhar, Punjab, 144003

                                My hdfc fastag application number is hfr039121 dated 16/03/2018.
                                I have received the fastag through post but still have not received any wallet id number or welcome email from hdfc.
                                How can i recharge and activate my fastag account without the wallet id or login details. Please respond i am hdfc customer from past 6 years now. The toll free number[protected] is always not reachable. Please help
                                Apr 28, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 28, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Kindly note that your FasTag has been dispatched to your mailing address on March 21, 2018 through DTDC courier vide POD number: Z53984748 and as per courier website the same is delivered on March 26, 2018. Kindly email at hdfc.[protected]@sahaj.co.in or reach the Fastag Team on[protected] for any assistance / clarification with regard to your Fastag application.

                                HDFC Bank Customer Assistance
                                I apply credit card nov.17 but till date bank ask my application is on prosses.if bank not issue card so ple. ask me.
                                my expirence with hdfc bank is no good.
                                so i not suggest any one any relation with hdfc.
                                i very much disspoint and harace.
                                Hi,

                                I have trying to payzapp team on to know the status of my kyc process
                                But I find no reply through mail or by call
                                I have not received wallet ID for my fastag.
                                How to get my wallet ID.
                                I got my Fastag sticker when I bought my new car but haven't received any welcome email. I'm not able to register for Fastag and it's been 8 months. The customer care number provided is absolutely useless as no one ever picked up, even for an hour. I need to register fastag, if there's anyone who pays attention to these complaints, please revert.
                                I have lost my welcome letter having wallet id of FASTag, I'm not able to register, please help me to get my wallet id . How to get my wallet id.?
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                                  M
                                  Manikdey
                                  from Kolkata, West Bengal
                                  Mar 27, 2018
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal, 700001
                                  Website: www.Hdfc.com

                                  Sir,
                                  I recently purchased a vehicle on loan which pass by hdfc bank. This month i delay to repay the emi cause some family reasons. The bank tele representative misbehave with me. I don't know how he did? I never mis to repay or nothing else.
                                  That's why i write a complaint against him
                                  Bank representative name's
                                  Mr. Suresh bishoi
                                  Hdfc bank
                                  N. S road branch
                                  Kolkata 700 001
                                  Apr 29, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 27, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete concern, Loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Mar 27, 2018
                                  Updated by Manikdey
                                  I dont have any refer id

                                  Loan No. ULTRA LIGHT COMMERCIAL VEHICLE 53103287

                                  loan holder name : Manik Dey

                                  Contact no : [protected]
                                  Hi, I am Cognizant employee and I lost my HDFC food card. Please block my food card and issue new food card and load the balance in new food card. my old balance is around 400 rs.

                                  my registered email id - sheena.[protected]@cognizant.com

                                  Thanks
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                                    P
                                    Paraag G. Doshi
                                    from Delhi, Delhi
                                    Mar 27, 2018
                                    Resolved
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                                    Resolved

                                    Address: Udaipur, Rajasthan, 313001

                                    Hdfc credit card agent is fetching money by saying that the card is lifetime free and has rewards points on pay zapp app but the diners club card is not accepted at pay zapp and the card is on an amc of inr 1000 per year.
                                    I feel cheated by the false information provided and have also activated smart pay to recharge the number which was not requested and authorized by me. The recharge has also not processed and they are asking to call to cellular provided for the same.
                                    Really shameful.
                                    Apr 27, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 27, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    I have seen so many deductions with this name. I donno why am i getting deducted for these.
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                                      V
                                      vrks99
                                      from Coimbatore, Tamil Nadu
                                      Mar 27, 2018
                                      Resolved
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                                      Resolved

                                      Address: 641044
                                      Website: hdfc fastag

                                      Application reference no. Is hfr037630

                                      Paid rs 200 and loaded rs 2000.

                                      Cancelled vide docket no 10371 on 07 march, customer care confirmed refund of full amount rs 2200, however no refund received till date.

                                      However receiving msg from hdfc after 10 days of cancellation that my fastag is active and i can start using. Horrible service, one toll number [protected] never available, busy or cannot dial.. Hdfc provides the worst to worst service on fastag and recommend no one should buy this product from hdfc.

                                      Today on 27 march received call from noida from mr salman[protected] saying that hdfc fastag is active, i informed i cancelled before 20 days, he is not aware and no idea of the docket no issued by customer care.

                                      Request indian consumer complaints forum to take appropriate action and get my refund amount rs 2200/.

                                      Regards
                                      May 28, 2018
                                      Complaint marked as Resolved 
                                      Hi received DD for the amount mentioned. Appreciate consumercomplaints.in authorities and HDFC authorities for prompt action.
                                      Dear Customer,

                                      We have checked at our end and note that your Tag is very much active. To initiate your closure request by using OTP method, our Team had called your but due to some technical issue this request could not got saved. Our Team have been trying to reach you once again to initiate the request but the calls are not being responded to. Kindly email at hdfc.[protected]@sahaj.co.in or reach the Fastag Team on[protected] for any assistance / clarification with regard to your Fastag application.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        G
                                        goutham.k
                                        from Delhi, Delhi
                                        Mar 27, 2018
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                                        Address: 500084

                                        My name is goutham. Recently i applied for a hdfc credit card. Luckily, i got the card after eligibility check. After one week, rs. 871 got deducted from my card for "hegic-crdt shld & fl cvr" and after 2 more days, rs. 30 + gst for "emi processing fee-smartemi ln#.

                                        I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

                                        I requested for policy cancellation after talking to customer care. They said policy amount of rs. 871 will be refunded but emi processing fee can only be refunded by"hdfc ergo".

                                        So, i request hdfc ergo to please refund emi fee of rs. 30 + any taxes which were charged to my credit card. Please cancel all the policies and smart emis permanently as i don't want to buy any as of now.

                                        Policy no. 52697083
                                        Policy no. 52697082
                                        Mobile no. [[protected]]
                                        Card las 4 digits: 5976
                                        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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