HDFC Bank Complaints & Reviews

Hi
My name is harsh

I had talk to miss khusboo thakar from hdfc regarding personal loan on 18.03.2018. And on 19.03.2018. They send hdfc executive mr. Ram to me for collecting the documents and applying for personal loan. Till 28.03.18. Morning they told me its in process. They told me that our sbi payment (4500/-) is pending due to which they are facing some problem. For sbi payment regarding i explained them why its pending. I had also informed them that i have spoke to sbi team about my payment they told me by mistake it has happened and they will send a mail to me till 10th april for closer of the same. On 28th evening i called mr. Kashap kapadiya loan department manager regarding the same. During this time i was coordinating with miss kushboo, miss krutika, mr. Ram but no one had given me a proper feed back. They were not even receiving my call. When mr kashap had took them on concall they told me that my hdfc payment is pending against my credit card so my loan is rejected. Which was not true i had given all the details of my payment of my credit card. And also send the phone call recording to miss kushboo thakar between me and hdfc credit card department phone banker executive in which he had clearly told that my payment is not pending. Then they started telling me new story that my last payment was delayed so they are worried whether they should give me loan or not. After taking so much of follow up they had send me a message on 3rd april from ([protected]) that my personal loan application is now accepted. Pls quote ref. No 56038862 for any status update - hdfc bank ltd. But when i called them on 5th april. Miss krutika from (Hdfc) loan department told me the same thing that my payment is pending against my creditcard. For which i had mailed her my credit card statement showing no payment is pending. I had also mailed this matter to mr. Shreejukumar (Hdfc) asst manager but there is no reply from their side. Today i. E 6th april i had send them a reminder on mail but not received any reply. And also called them but no one is receiving my phone. I had also requested them that if my loan is rejected please inform me so that i can apply from some other bank. I had my saving and salary account in hdfc from last 10 years and i am using hdfc credit card from last 8 years. And this is my first time applying for personal loan in 10 years and facing such problem. This is how hdfc give service to customer. Please look into this matter.

Regards
Harsh. Keni

Hello - i have applied for fastag via application reference no. Hfr043200. I am an existing hdfc customer and have uploaded all kyc documents and made the requisite payments. Unfortunately, there is no way for me to check for status as the customer care number is always busy.

Please let me know the status and by when can i get the tag

Email id - prashant. [protected]@yahoo.in

Hi,

I have transferred 30, 000 through imps from hdfc (April 2nd 2018) and the amount gets deducted from my account and not credited to the beneficiary.
The status of imps is showing as "processor down" and have reached out to phone banking team and my relationship manager twice and they said amount will be reverted to my account within 3 working days and not yet got any updates even in 5th working day.
Request to check and do the needful at earliest.

Reference number:[protected]

Regards,
Satish d

Hi

I have transferred 20000 from hdfc to allahabad bank. But the transaction status is processor down and the amount is not credited to beneficiary. However amount is debited from my account.
Please reverse back the transaction or get it transfered to the beneficiary as it amount has to be transferred very urgently.

Pleae help me out as the amount is required by the beneficiary urgently.

Reference number: [protected]

DC ISS FEE charge has been done in my account for two times, without any intimation the charges has been debited from account. Kindly confirm without any intimation or any messages how could my amount will be deducted. The two times charges deducted from my account in a same date[protected]. Give me a brief explanation or kindly refund my amount as soon as possible.

Account Number - [protected]

Hi, I am Roopashri S.I am a HDFC credit card holder.RS.1899 was debited from my credit card ending 7422 on March 2018 without my permission.I did not get any intimation through mail or phone.
After viewing my account statement only I came to know that they have deducted money from my credit card.
I tried calling customer care but they are not responding properly. They are trying to convince me.
I am not interested in this plan please deactivate One assist plan for me.

Hi,
My salary account [protected] was blocked without any prior information for 5 days, when i call the customer care they tild kyc is not updated, but i was updated my adhar number on december 2017 customer care person alos able to see even though they me to visit the nereast branch in pallikaranai they said that my account was blocked from home branch due to legal issue, they asked mr to visit the ambattur branch but with out knowing any details how can i go, so i asked the contact number of ambattur branch but pallikaranai branch person told they don't have branch numbers what a shame on these bank guys they don't have there contact details i was fed up, than again i called my personal manager she is saying they don't know why they blocked again i asked her to escalate to higher officials, than she accepted and she make a conference to her manager she said give me 40 mints i will get the reason, finally she updated me from mumbai they asked to block my account, i told how can than block prieor information my family is struggling with my saving account and my home loan emi will also get bounce, so total messup is for me due to this bank fools creating mistake customers have to suffer,

This is to inform that when i called to get the status of my credit card bill payment and to seek some help the customer care executive's misbehaviour and harsh verbiage towards me and disconnection of the call before the actual call completion. Please provide the proper behavioural training to the executives or else it would lead to losing the valuable customer base.

This misbehaviour has been observed in the call that happened on 5th apr 2018 between 10:00 - 10:30 pm.

Thank you,
Ramesh b
[protected]

This is swaprakash das from bhubaneswar. I did not get any call from your one assist executives to renew one assist membership but today i got a message from your bank that

One assist membership fee has been debited on your card ending 6855. Membership will be processed and welcome kit dispatched shortly.

Pls deactivate this membership and refund my money back.

Why you people are forcefully activating this plan???

Pls resolve this issue.

Neft of 13910 has been done on 31st of march from my respected hdfc bank, and till the date it's sucked with the bank. Can you please refund my amount now only so that i can use it for my purpose. This is the worst bank ever. They are not ready to refund neither processing the same. Frauding the customer like they use to do earlier. Please refund my money

I received a phone call from a person in Chennai. He introduced himself as V.Karthik Chennai Mylapore HDFC branch manager. He told me about HDFC Life Classicassure Plus give me good returns that, If I pay Rs.40, 000/- annually for 7 years, I will get around Rs.6, 29, 500/- + Rs.1, 17000 as bonus at the end of 10 years. He also told I can pay through emi by my credit card and I will get a gift like gold coin. He convinced me by buttering me...

In jan 2018 two transaction happens on my hdfc bank through debit card and i didn't received any opt, i directly got message as amount got deducted.
I file a complaint in hdfc and they told me to wait for 7 days, i called them after 10 days then they told me that process time is 3 month so i waited for that time, now when i called them they are saying that they sent me mail and which i didn't received and telling me that they have investigated the case and it is found that customer received otp and customer is responsible for this.
This is our hard work money and we keep it in our account for upcoming emi, this is the security issue with hdfc and why should customer suffer from this.

I am a client of hdfc bank and hold a account in hdfc bank nizampura branch vadodara. I got a call from hdfc bank for credit card and they forced me to buy credit card. When i bought credit card at that time bank employee told me that credit card is free for life time and there is no membership fees. But now bank has charged 590 rupees for membership fees and the bank employee is saying that fee is charged because you did not use your credit card in payzapp application. I requested many times to hdfc bank to waive off credit card membership fees but they didn't waive off and they charged 590 rupees as membership fees because of improper information given by
their bank employee.

My account details are:
Name: Sagar Khemchandani
Credit card No: [protected]
Mobile No: [protected]

Sir respectfully i want to know that without GSTIN current account is not open.while I Have certificate of ministry of MSME govt. Of india Udyog Aadhar. But your branch manager lalganj raebareli U.P. back to return and tell me without GSTIN ur account is not open. while my turnover 4 or 5 lakh while GSTIN council i[censored]r turnover is 20 lakh then u apply GSTIN

Hi

This is sandhya. My payzapp account mobile number is [protected].

On 17th of March I had transfered Rs 5000 to payzapp wallet with my credit card.

The amount was credited to my payZapp account, but when I was about to transfer the amount to bank it had asked to update the KYC details.

I had updated the KYC requested details on the same day, but still I could not able to transfer the amount from my wallet to bank.

I had sent a request mail twice to [protected]@payzapp but no response.

Tried reaching the customer care number but they are not responding...always the number is busy.

Please suggest

Regards
Sandhya

Dear sir/ Madam

I would like to make a complain for one of the your HDFC Branch in Kalkaji. Branch Name HDFC N-13 KALKAJI New Delhi 110019.

New Delhi - 110019 Nr Khandelwal Clinic IFSC - HDFC0001662

Complain regarding non deposit of the cash, There is a Madam whose name is Mrs Yogita Sharma and Branch Manager both deny for cash deposit 4 times in week i everyday go for cash deposit for company account but have to come back as they say always SERVER DOWN problem

Plz make me aware SERVER DOWN problem is a genuine concern in this special Branch or they are making fool to customers. Second side kalkaji other Banch always help and deposit...

I have been exhausted to go this Branch which is defaming HDFC NAME

plz take a strict action against these emplyee if they are fooling to customers

Manoj Kumar
[protected]

I am resident of canada coming after 5years. I went to bank to withdraw my money but from last 8-9 days they are harassing me by not giving any suitable reply. I waited outside bank 5-6 hours daily because they kept on telling me that come after 1 hour or two hour. Since i live far away and had no conveyance in india so i prefer to stay outside bank. The case has some technicalities but they are not giving me any reply that how to resolve the issue. I have few days left to fly back and i want my money before going back. This is my hard earned money. How can they refuse to give me my money back? I need help else i had to take legal help to solve this.
Thanks
Suruchi
C/o zenith advisory services pvt ltd.

Dear team,

I have an account with hdfc that has been in active use for a couple of years. Today i noticed that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking.

I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made...

Dear sir
I have used your credit card in 2015, and swept of rs.15000/ thought i have called severl time to customer care and send a mail also to close the card. But from last two year they did not reply now they are asking me to pay aprox 45000 as an interest. Becouse of this my cibil score has fall down. I have all the conversation recond on mail if you want i can share with you please. I have send mail to customer care more the 15 time but did not get reply so request you to look into the matter and do the needful

Regards
Sanjeev kumar rai

I used to have an active hdfc savings account and my hdfc credit card was linked to it. I have stopped usong this account a long time ago and make my credit card payments from another bank. I have been charged a auto debit return fee and my ac is on negative balance now. Inspite of giving written requests to the branch and calling customer care the delinking hasnt happened. Since jan 2018 the are charging the fee on my credit card. Nobody...