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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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HDFC Bank reviews & complaints page 993

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D
Dr N D Sharma
from Delhi, Delhi
Mar 23, 2018
Resolved
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Resolved

Address: Kurukshetra, Haryana, 136118

Dr. N d sharma sb a/c [protected]
Id 6364813
Customer since 1999
I was issued debit card by kurukshetra branch last week
Its a international debit card
I do not get insta alert after the transaction is over
Earlier always got insta alerts soon the transaction was over for rs 499 or $ 10 during last ten years
Please register me for insta alert on my debit card ending 3993
Awaiting your prompt response
Apr 25, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

HDFC Bank InstaAlerts is a facility through which you can receive latest information about your banking transactions on your HDFC Bank Account. These could be event or frequency based alerts. Based on the type of Alert requested by you, we would send the Alerts via SMS or E-mail. We request you to visit the following URL’s for complete information regarding InstaAlerts, viz., Features & Benefits, Eligibility & Fees, DEMO, Registration and FAQ’s: Resident customers: http://www.hdfcbank.com/personal/ways_to_bank/ways-to-bank-details/insta-alerts-sms-and-email/gts8mitx Non-Resident customers: http://www.hdfcbank.com/nri_banking/ways_to_bank/InstaAlerts/instaAlerts.htm.

-Manoj
HDFC Bank Customer Assistance
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    S
    Samratmunshi
    from Banposh, Odisha
    Mar 23, 2018
    Resolved
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    Resolved

    Every time i check my bank statement there will be some new deduction from bank without any notification. I don't know what the hdfc bank is doing with my account this is second time when bank deducted 239 and 59 rupees again

    1. "chqbk_courier_return[protected]mir[protected]" rs 59

    2. Stop cheque chgs incl gst 060318-mir[protected] rs 239

    I dont know what is this deduction for. I want my money back. This has happened several times beforewhen bank deducted amount from my account without providing any information to me. My account number is savings account no.: [protected], marathahalli.

    Mobile no. [protected]
    May 3, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 26, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We understand that Branch Manger Ms. Siba Brata Rout has contacted you with regards to your query. Kindly contact her on[protected] for further clarification if any.

    -Bejoy
    HDFC Bank Customer Assistance
    May 11, 2018
    Updated by Samratmunshi
    Deposit charges on
    11 May 2018 as DEPOSITORY CHARGES APR[protected] and Rs 885.00 is deducted.
    I have already submitted application last year to close my dmat account.so why again my money is deducted.

    Account number :Savings Account No.: [protected]

    Mobile number: [protected]
    Samrat Munshi
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      V
      vinu47
      from Manali, Himachal Pradesh
      Mar 23, 2018
      Resolved
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      Resolved

      Address: 175031

      Dear sir/madam

      Iam vinod kumar from himachal holding a hdfc credit card no.5522#7242. I had a outstanding loan of 1, 450000 against this card. But due to financial problem since some months iam struggling to pay my outstanding but iam paying only the minimum amount, and i know it very well that i have to pay what i spent and iam not denying it. But could it be possible to convert my outstanding in emi...
      Please help me in that matter.
      My email id is [protected]@gmail.com
      Contact no. Is [protected]
      Thanks with regards.
      Vinod kumar
      May 7, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Mar 23, 2018
      Updated by vinu47
      Dear Sir/Madam

      Iam Vinod Kumar from Himachal holding a HDFC credit card no.5522#########7242. i had a outstanding loan of 1, 450000 against this card.But due to financial problem since some months iam struggling to pay my outstanding but iam paying only the minimum amount, and i know it very well that i have to pay what i spent and iam not denying it. But could it be possible to convert my outstanding in EMI...
      Please help me in that matter.
      My email id is [protected]@gmail.com
      Contact no. is [protected]
      Thanks with regards.
      Vinod KUMAR
      Verified Support
      Mar 23, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your queries and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

      -Manoj
      HDFC Bank Customer Assistance
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        P
        passion25353
        from New Delhi, Delhi
        Mar 23, 2018
        Resolved
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        Address: New Delhi, Delhi, 110059

        Absolutely rotten experience in dealing with hdfc bank.

        I have current[protected] and saving[protected] both account with hdfc bank.

        First have open current account with hdfc bank more than 1 cr. Transaction made by me in this account. One day i have asked hdfc bank relationship person for new currency. He confirmed me he have rs. 200/- note currency bundle. After confirmation i visited the bank with my self cheque or rs. 25000/- and he gave me only 10 note of rs. 200/-. When i asked him for that from customer desk madam told aare kya hua baki saare chale gaye yahi hai. I feel insulted. I told him if you didn’t have new currency note told me you want me to make insult of me in your branch. I faced a worest experience with hdfc bank.

        On another day he told me kindly gave rs. 3 lac cheque and i will open your preferred account. I have said ok and gave him 3 lac cheque. After that i have know that he open normal account. When i asked him for that he have no answer. Today he called me to fill your account with minimum 1 lac balance. I told him i have 3 lac fdr in same account with swipe in facility and you told me for open of preferred account he talks round and round words.

        This kind of services of hdfc bank. Totally fed up with the service of hdfc bank. I am going to open account in another bank in where i have get good services.

        Regards,
        Vikas kumar
        +91 [protected]
        Apr 29, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Mar 23, 2018
        Updated by passion25353
        Absolutely rotten experience in dealing with HDFC bank.

        I have current and saving both account with HDFC Bank.

        First have open current account with HDFC bank more than 1 Cr. transaction made by me in this account. One day I have asked HDFC bank relationship person for new currency. He confirmed me he have Rs. 200/- note currency bundle. After confirmation I visited the bank with my self cheque or Rs. 25000/- and he gave me only 10 note of Rs. 200/-. When I asked him for that from customer desk madam told AARE KYA HUA BAKI SAARE CHALE GAYE YAHI HAI. I feel insulted. I told him if you didn’t have new currency note told me you want me to make insult of me in your branch. I faced a worest experience with hdfc bank.

        On another day he told me kindly gave Rs. 3 Lac cheque and I will open your preferred account. I have said ok and gave him 3 lac cheque. After that I have know that he open normal account. When I asked him for that he have no answer. Today he called me to fill your account with minimum 1 lac balance. I told him I have 3 lac FDR in same account with swipe in facility and you told me for open of preferred account he talks round and round words.

        This kind of services of HDFC Bank. Totally fed up with the service of HDFC Bank. I am going to open account in another bank in where I have get good services.

        Regards,
        Vikas Kumar
        +91 [protected]
        Verified Support
        Mar 27, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We understand that our branch official Mr. Abhishek Choudhary has contacted you and addressed your query. For further assistance, you may contact him on [protected].

        Anay,
        HDFC Customer Service Assistance.
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          L
          lalita_0403
          from Delhi, Delhi
          Mar 23, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110027
          Website: HDFC BANK

          Myself lalita tiwari i have an account in hdfc bank and a credit card linked with this account two guys called me from[protected] name rahul and jeeshum on the behalf of hdfc bank collection team i want to know the current outstanding and i am willing to pay the whole amount than he told me that please pay 2710/- than we will wave off some of your interest from your current outstanding amount. I already paid rs.2710/- and than he called me and started abusing and said that i have to pay all amount they were misguided me and they dont have manner how to talk to a girl. Please take a serious action against them. As they are continuously harrsing another ladies on phone call.

          Thanks
          Lalita tiwari
          Apr 24, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 23, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We wish to clarify that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. In view of the same. Our bank representative had contacted you at the numbers recorded with us to communicate the outstanding and facilitate payment towards the same. We assure you that the contacts were established only to ensure that your card account was active and available for your usage. While we have explained the circumstances as above, we regret the inconvenience caused to you. Further, we request you to contact Phone Banking to know the status of your request for reversal of charges.

          -Anay
          HDFC Bank Customer Assistance
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            M
            Midhunks
            from Jodhpur, Rajasthan
            Mar 23, 2018
            Resolved
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            Resolved

            Mname is midhun krishna. Recently i applied for a hdfc credit card ([protected]) & i got the card after eligibility check. After one week, on 15 mar 18 rs 900/- got deducted from my card for "hegic-crdt shld & fl cvr".

            I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

            I requested for policy cancellation and refund of the deducted amount.
            Apr 25, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 23, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We wish to clarify that, credit shield policy was debited to your card account basis your duly signed credit card application. In the event, you have any dispute on the same, we request you to write to us at: [protected]@hdfcbank.com and we shall assist you.

            -Anay
            HDFC Bank Customer Assistance
            They have done the same with me and are not responding even, I think they want to be sued in the consumer court now!
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              G
              Govind Seera
              from Hyderabad, Telangana
              Mar 23, 2018
              Resolved
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              Resolved

              Address: Vizianagaram, Andhra Pradesh

              Dear sir/madam,
              I want to correction my name in salary account.
              I had an salary account in parvathipuram branch account number [protected] and it's wrongly named as seera govind rao instead of seera govinda.
              Please do needful to me.
              +2 photos
              May 2, 2018
              Complaint marked as Resolved 
              Verified Support
              Mar 28, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We have retrieved your account opening form and relevant documents and found that the name update is as per documents submitted by you. For any modification, you need to submit fresh application at the nearest branch with relevant documents.

              -Manoj
              HDFC Bank Customer Assistance
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                S
                SHIEK BAZEER AHAMED
                from Madurai, Tamil Nadu
                Mar 23, 2018
                Resolved
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                Resolved

                Address: 630001

                Dear sir,

                I was worked in hdfc bank ltd karaikudi branch, sivagangi dist, tamil nadu. Account opening section as a contract executive (My employ code no : 116074) working from 14 sep 2013 to feb 2014. I received all my settlements. But i didn’t received my releaving order.in this my i was attached my offer latter for your reference, so i request you to kindly provide my releaving letter,

                Thankyou.

                Yours sincerely

                Shiek bazeer ahamed
                Employ code no : 116074

                Door no: 2/2138, sabari nager,
                Plot no.1, kalanivasal, karaikudi
                Sivagangai dist, tamil nadu, india-630002
                E-mail: [protected]@gmail.com
                Mobile: +91-[protected]/ [protected]
                +1 photos
                Apr 30, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 23, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                Kindly email HR Team at exit.[protected]@HDFCBank.com for any further clarification or assistance.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  Abul22
                  from Numaligarh, Assam
                  Mar 25, 2018
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                  Address: Kamrup Metropolitan, Assam

                  Respected sir/mam
                  This is for your kind information and for attention a amount rupees 1399.00 is deducted from my hdfc bank credit card serial number [protected] belongs to me abul kasem on 21/03/2018 without my permission.
                  So i request you and your team to refund my amount as soon as possible and cancel my membership. Thank you
                  Yours abul kasem
                  HDFC Bank customer support has been notified about the posted complaint.
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                    B
                    from Ranaghat, West Bengal
                    Mar 23, 2018
                    Resolved
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                    Resolved

                    Address: Darjeeling, West Bengal, 734004
                    Website: Consumer complaints. Com

                    Dear
                    Sir/madam,
                    I am bappa paul from siliguri, i have a complain that is today (22/03/18) your company cut my 472.00 for debit card. I want to know why cut my rupees. Please check my complain and refund my amount immediately. Otherwise every month dated 5th and 7th my emi has been fully stopped.
                    So i request you please refund my amount as soon as possible. This is my last mail. Every month bank do this type of work. Why bank do this and why i complain about bank every month.

                    With regards
                    Bappa paul

                    Account no.-[protected]
                    Contact no.-[protected]
                    +2 photos
                    Apr 24, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Mar 23, 2018
                    Updated by [email protected]
                    Dear
                    Sir/Madam,
                    I am Bappa Paul from siliguri, i have a complain that is today(22/03/18) your company cut my 472.00 for debit card.i want to know why cut my rupees .please check my complain and refund my amount immediately . Otherwise Every month dated 5th and 7th my EMI has been fully stopped.
                    So I request you please refund My amount as soon as possible.

                    With Regards
                    Bappa paul

                    account no.-[protected]
                    contact no.-[protected]

                    Verified Support
                    Mar 23, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We request you to write to us at [protected]@hdfcbank.com from your registered email id along with, account number, the exact date and amount of deduction disputed by you for further assistance. Kindly mention the reference Id TTU[protected] in the subject line.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      M
                      mobin tb
                      from Hyderabad, Telangana
                      Mar 23, 2018
                      Resolved
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                      Resolved

                      Address: 500016
                      Website: Payzaap mobile App

                      I escalated a issue regarding kyc verification, my money got stuck in the payzapp wallet for 5 days now. I'm asking update through mail they are not responding itself to that mail. Even supreme court given the time line to do aadhaar verification for some more. And if the customer is a hdfc credit/debit holder not required to do the kyc separate. (They only showing the notification). I'm attaching here the all screenshots.

                      Please take some against this. Otherwise they will not value any customer going forward.
                      +3 photos
                      Apr 23, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 23, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                      Anay
                      HDFC Bank Customer Assistance
                      My Registered Contact No:[protected], I'm not able to withdraw the money which I have in the Payzapp wallet.
                      Asking for my KYC again...again, I did the verification on 18th March itself, and I belongs to HDFC Debit/Credit card holder. Still not able to withdraw/Transfer to my Hdfc account..Its been 6 days now, Raised mail to the payzapp support team and Hdfc support but didn't get any proper response till the time.

                      1) Got one reference no from HDFC Support::[protected]

                      2) Consumer Complaint id::[ID: 1904802]

                      3) Payzapp support Request ID::'Ticket=350-269' 'HBL=[protected]' Fwd: Feedback for PayZapp Android Sun Mar 18, 2018

                      4) This is the reference to your NCH Complaint: Complaint Number: 657543
                      mobin tb's [Complaint's author] reply, Apr 2, 2018
                      Still i didn't get any updates regarding this, and not able to transfer the money. Fed-up with hdfc bank support. For simple KYC process you guys trouble the customer this extent.
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                        B
                        Billa Deepz
                        from Coimbatore, Tamil Nadu
                        Mar 22, 2018
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600114

                        My name is deepak raja i received call from home branch reversal of 4000 but the bank taken my money around 10000 still i didn't get any reversal and hdfc bank employee or their agency treated me like a #. I didn't pay my credit card due amount daily agency person is coming to home and wakes me up asking for money i already informed to agency i don't have money if you want to take action kindly take it but treated me like a # i will definitely file a case against hdfc bank. See i want my full reversal money back. Please take immediate action on my reversal request and give me positive result because i am waiting for more than three months.
                        Apr 25, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 23, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please share your Card No with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          R
                          rishimanshu
                          from Delhi, Delhi
                          Mar 22, 2018
                          Resolved
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                          Resolved

                          Address: Allahabad, Uttar Pradesh, 211004
                          Website: www.hdfcbank.com

                          I applied for hdfc credit card on 5th of march, i got two calls for verification and a message quoting my application ref. No. [protected]nd. Till now my card status showing in process. My roommate applied for the same on same time and day and after getting two verification calls, his card has been approved and dispatched on 19th march. Please do the needful.
                          Apr 24, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 23, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We wish to inform you that application for the credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

                          -Manoj
                          HDFC Bank Customer Assistance
                          Mar 24, 2018
                          Updated by rishimanshu
                          mobile verification process has been done twice on 9th march and 15th march. also agent visited my address on 15th march and verified all things. still application is in process. More than week passed after verification and more than 20 days passed after applying. Kindly dispatch my credit card as soon as possible
                          Mar 25, 2018
                          Updated by rishimanshu
                          This is my second complaint for the problem. I applied for credit card on 5th of march, 2018. On 9th of march, i received a verification call which i completed. Then on 15th of march, again two verification call received which i completed again. On same day, an agent from department visited my address and verified all details. Till then i can see only "in process" status in website. Its more than 20 days since applying for the same. Is this the way you treat to your new costumers?? My friend also submitted the form with me on same 5th of march, he received all verification calls and visits on the same day when i got. And he got his credit card in hand on 22nd march, 2018. If his application can be completed, what is the problem with mine??
                          Name - rishav tripathi
                          Ph. No.- [protected]
                          Appl. Ref. No.- [protected]nd
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                            K
                            kghoshmail
                            from Kolkata, West Bengal
                            Mar 22, 2018
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                            Address: 731101

                            On 21st Mar'18 I got message that One Assist is activated in my Credit Card Ending with 8688, with out any intimation. I am not interested to renew this service. Immediately I talked to HDFC Credit Card customer care, and they confirm me that Rs.999/- is debited from my HDFC Credit Card. I want to cancel this service, and refund my money to the A/C. Without any intimation how they can renew the service?
                            Kaushik Ghosh
                            M- [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Manuel Franklin
                              from Bengaluru, Karnataka
                              Mar 22, 2018
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560006

                              Dear sir / madam,

                              This is manuel franklin, bangalore

                              I have obtained your credit card facilities and was unable to pay the over dues in time due to my health issues.. I was under medication for almost a year but in between also i tried to clear nearly 1.5 lakhs though different agencies.

                              Last month also i cleared 20, 000

                              This is to bring to your notice that your company employee mrs. Mousmi mukarji
                              Has been harassing me with lots of threatening messages and calls due to this my family members are sick and feeling unsecured.. She's sending lots of vulgar language messages which is effecting my individuality and respect.
                              She's sending goondas to my house and threatening my parents in my absence..

                              Please look into this matter immediately or i may have to contact the court of law through my media friends..

                              This is pure harassment which feels me to kill myself...

                              This is just for your information.

                              Please kindly take immediate action against this lady.

                              Regards,

                              Manuel franklin
                              Bangalore
                              [protected]@ rediffmail.com
                              May 7, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 23, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have reviewed your queries and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                              -Manoj
                              HDFC Bank Customer Assistance
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                                A
                                Avdheshg123
                                from Gurgaon, Haryana
                                Mar 22, 2018
                                Resolved
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                                Resolved

                                Address: Gurgaon, Haryana, 122002

                                Hi team,

                                I have hdfc credit card no. [protected]. Hdfc bank is not helping as while i am following him from last 4 months. I have many issues with hdfc bank:

                                - miss-guide about joining charges - firstly on call hdfc executive told me that is card is free for first year and charges will be from next month but while i received card the charges of 1, 000 was added. I think they have provided other card but has talked for other card. Through i have raised a request to reverse those charges but they are denying.

                                -miss-happening with flipkart purchase - i have purchased a mobile of rs. 13, 722 from flipkart and paid amount from hdfc credit card. But i am not sure what happened i was intend to purchase in 9 installments but happened in 3 installments, i told to bank that i am not able to make payment in 3 installment and to convert into 9 installment but they did't help me so because of this payments was late as i was not able to pay 9 installments amount in 3 installments. This makes extra late charges.

                                Now, i am in very much trouble and want to close hdfc bank card. Please help me to settle this issue.

                                Thanks and regards,
                                Avdhesh gupta
                                Phone - [protected]
                                Apr 30, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 23, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your queries and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                                -Anay
                                HDFC Bank Customer Assistance
                                Sir I regained BSO job in HdfC bank please provide pf form
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                                  V
                                  varunchander
                                  from Delhi, Delhi
                                  Mar 22, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  Dear Sir,
                                  I have applied for personal loan on 16.03.18. my reference id is 55771875. i have check my CIBIL is good & submitted all the papers.I just want top up on existing loan ( loan account number[protected].) I have taken loan twice from HDFC bank but i dont know why this time my application is rejected even my CIBIl is good. Bank should understand the need of customer in hour of need.
                                  Apr 26, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 26, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Your email has been received vide ref id[protected]. Our team will investigate in the matter and revert to you in 5 working days.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    E
                                    eswar0205
                                    from Ernakulam, Kerala
                                    Mar 22, 2018
                                    Resolved
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                                    Resolved

                                    Address: 625001
                                    Website: www.hdfcbank.com

                                    As i have paid the credit card settlement amount on dec 2017/12/30 and informed them to provide the noc

                                    They said i will get before the january end but still i didnt received the noc letter for the credit card close. Still i'm struggling and the concern person who contacted me for the settlement from hdfc is not responding and even not attending the call.

                                    I was waiting for last three months and still striggling to get an noc.
                                    Apr 22, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 22, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you.Please share your Card No. with registered contact info & the complete issue on [protected]@hdfcbank.com.Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      A
                                      anshu medatwal
                                      from Mumbai, Maharashtra
                                      Mar 22, 2018
                                      Resolved
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                                      Resolved

                                      Opening the account they mentioned that this service was free and now they are charging. Why this amount has been charged?? Would like to know the reason for deduction. And there is no intimation or justification from hdfc bank when discussed to hdfc support center. Instant sms is a part of safety of our accounts. Even brocking companies provide the same for free. Pathetic customer service from the part of hdfc.
                                      Apr 23, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 22, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your Account No., charged details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        S
                                        Shahsodhi
                                        Mar 22, 2018
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                                        Address: Kapurthala, Punjab, 144601
                                        Website: Google

                                        हमारा Hdfc में 5 साल अकाउंट है मैं एनआरआई हूँ म घर लेने के लिए बैंक से बात की तो कहते हम आपको लोन नहीं दे सकते कोई रीजन नहीं दिया हमारा कार लोन चल रहा ऑस्ट्रेल्या से मैं हर साल 2 Ml पैसा भेजता हूँ बस जो रेश्वत देता है उसका लोन होता मैं उस बैंक कर्मचारी की शिकायत करना चाहता plz मुझे हेड ऑफ़िस का ph chaiye
                                        मेरी ईमेल [protected]@yahoo.com
                                        Branch . Jalandhar
                                        Employee . Mohit
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