HDFC Bank Complaints & Reviews

Cancellation of one assist membership

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number without my concern on date:27/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 820207
Name :- vidhya padmanabhan
Mobile no. [protected]

I am having account in hdfc bank, jakkasandra-bangalore. On 10/03/2018 11.41 am i tried withdrawing money from dena atm in dhari-gujarat 365640 locaton, rs. 5000/- transactions.in transaction i have not received the money from the machine but the amount got debited from my account. I have called to customer care and they told me to wait for 7 days for money refund but still i havent recived my refund. Can any one help the procedure to get my money.
Txn no. 2382
Denabank dhari:dbd01141
My cust id:55122171
Regard
Rahul.

I tried to withdraw an amount of rs.500/- in december, 2017 from debit card from noida sec-144 oxygen campus from city bank atm, but i haven't received the money, but got a message about deduction of rs. 500/- from my account.
I checked with hdfc customer care, and told them my issue, and after checking, they said the amount would be refunded with 15 days.
When consulted after 15 days, they said the issue is still in process.
I have checked with them multiple times, but they told it may take 10-15 days and is in process.
The request number is - delq[protected]

'hbl=[protected]' depository charges for the account 00862174

With reference to the above subject line, i have never heard from the cc executive regarding my query.

I was charged with similar charges of rs.757 though i was not using the demat account. I was promised of all services free of cost when i opened the account.

I have already sent the query to talktous and got the above reference number. Kindly reverse the money.

This is completely against customer trust and i didn't expect such a act from such a reputed bank.

I have applied online for fastag through hdfc fastag program. I made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr041841. I had received e email with the reference number. I have also submitted application online tried and trying to reach their customer care for last two days and always busy at the moment. Pls help

Hello - i have applied for fastag via application reference no. Hfr041781. I am an existing hdfc customer and have uploaded all kyc documents and made the requisite payments. Unfortunately, there is no way for me to check for status as the customer care number is always busy.

Please let me know the status and by when can i get the tag.

Thanks
Inderdeep singh
Inderdeep. [protected]@gmail.com

Dear sir/mam
I am very old customer of hdfc (For more than 15 years), i have already submitted my aadhar card to the concern branch,
But now my account has blocked and i have not been given any information regarding the account block,
May i know the reason why my account has blocked and also please tell me how can i unblock my account as early as possible as some emi has deducted from my account also let me know how can i talk to customer care.
My account no is [protected]
Mobile no [protected]

Please help me to unblock my account

Regards
Raj kulshreshtha

I hold a hdfc credit card which has the limit of rs 600000, i have total outstanding due is 3.28 lack, i have deposit rs 200000 but hdfc credit card shown me outstanding, of rs 4 lac while balance should be rs 1.5 lac so do my need ful help, my name manoj kumar i have hdfc credit card last for digit 3692,
They are talk very rudely, no one listen to me many time i have call him and tell the problem but they are doing the same problem again and again

I am still on call.. No any time duration.. Or any information is given to me.. What is going on my request.. I am asking again and again and not getting any reply..

It not tolerable to wait without knowing that is there any action is being taken or not on the request.. I have asked many times but she didn't replied..
The call is still going on.. And i am recording it.

Very poor service....

I applied and got a new credit card in hdfc bank. After two days ₹900 debit as (Hegic-crdt shld & fl c) in my credit card account statement.
I am not interested in that type of policy or coverage.
How can i clear this type of debits. Also i request them not to do in future transaction. So please remove this unwanted description in my credit card account statement and make immediate refund as quick as possible.

I am a govt. Employee my salary account exists in hdfc bank. At the time of opening account i submitted pan in the 2004. Although my bank blocked my account on 28th of feb. 2018 without proper warning. I knew on 28th march 2018 when i used my debit card. I run to bank branch aliganj lko and verified my pan and linked with account. But till my account is not open aur mai paise paise ko mohtaz hu. Pl. Open my account immediately to save my & my family life

I applied for a single loan and not joint loan but inspire of me telling this my sanction letter has my dad's name mentioned on it which is not acceptable. Also, my name has been mentioned incorrectly inspite of all the documents provided to them. To top it all, now they are saying it cannot be changed and i will have to cancel the loan which means i am loosing on my processing fees.
How can a bank be so careless and charge their customer for no fault of them. Instead, they should own it up and make the necessary corrections.
How can a bank change someone's name and add a co applicant when it was not asked for?
Can bank decide on their own and then charge the customer for their own fault and carelessness?
Are achieving targets son important that you can afford loosing customers?
Thanks

Dear sir/madam,

I am parveen kumar and holding a diners club international hdfc bank credit card the card was earlier limit aprrox 1.5 lac but suddenly i got the message from the above bank that my limit has reduce which is only 61000/ that news disappoint me because if check each and everything in my card so i have paid in time and even never delay of the payment so i would like to know what is the reason to reduce the credit...

Due to some personal reasons i have resigned from my previous organization and was unemployed for 4 months so i was unable to pay the dues promptly.
Despite of financial crisis i’ve paid some dues. Recently i have joined a new organization & now my financial status is somewhat stabilizing and i commit them to pay dues promptly without any dispute from may. Also trying to make some part payments by next month. But they are not ready to listen my problem and adamant in collecting their dues.
A bank which can check a mans eligibility and provide credit card should also have considerations for such unintentional causes & should have courtesy on them. Not every debtors are defaulters. Only the situation are worse for some time. The collection executives are untrained & using abusive words, treating like a slave, mentally disturbing & they have a gut feeling that doing such things may help them to collect payment. If so i am sorry that strategy wont help you.
They should maintain the same respect as they do while providing the card.
Whatever be if humans doesn't respect humans then who else will...
Learned a lot from hdfc. Wishing the close all the things related to hdfc.

Dear team,
I would like to renew my gift card or please revert the money to the owner of the hdfc account.
I went to hdfc bank nearby, they were telling they cant do anything and money is gone.
There is no ethical for using money of a person if it is not used by the gifted person. If i didnt get the gifted money i request you to redeem the money back to the corresponding person. Or issue me a new hdfc gifted card.br...

Dear Sir,
I am Anil Subhashlal Shrivastav would like to request to you that,
I am being harassed by HDFC Credit card agent, Credit cards taken by & Defaulted by others, That, Santosh from recovery agency Te:[protected], 62507501, 66914259, continuously harassing me and spoiling name my name too he is continuously calling to my Boss, He saying money is owed by me, It is difficult to facing Mentally torture, Without my knowledge Bank use my Address Name and my Personnel data????? How the without verification how Credit card can be issued???? and suddenly i am getting call from HDFC bank credit card recovery agent threatening to me we will come to your place for recovery Rudely and arrogantly trying to making me defaulter,
also my boss given me notice financial misleading & obligations, Because of continuously calling to my boss,
Please tell us if i lose the job who will be responsible for the same???
Who will liable responsible for spoiling name for the same???

I would like to inform you that i am already customer for HDFC credit i using it and paying on time also i had taken HOUSING LOAN in 2008 for 20 years but fully paid with in 5 years, as per HDFC record you can check my status,

I would like to urge you that kindly do the needful, I am already suffering from High BP & Mentally torture,

Thanking you,

Regards,
Anil S. Shrivastav

Hi,

I have been Member of HDFC bank since last 4 years and I have always try to maintain my Good records with the Bank,

But some time there arouse a situation where you are not able to pay your bills on time mainly because of crunch of Money. In this case all you need your bank is put trust on you,

But In my experience from last couple of days all I observed and Experience the Pathetic Bank service I ever Came Across.

This is reference to my credit card Payment. It was delayed by month and second due was about to come.

A Lady from Collection department calls me and ask me to due the Payment . All Said To her is that currently I'm running short of money as soon as I get it I'll do the payment, Probably by next due.

But all I could see that Lady was not at all interested in listening and she started yelling at me Saying things in Hindi which could be stated as... AApko Kisne kaha tha Paise Kharch Karne, Paise nahi the toh Credit card nahi use karneka ..Agli bar debit card use karo .. apko kuch lagta hai bank ka paise kha jaoge aap.. AAp paise nahi bharne wale ho aise humein lag raha hai..these were her words and that do in bad pitch like some uneducated person who doesn't know professionalism at all.

I just want to ask the bank.

1.Is this how you treat your costumer .?
2.This kind of Person you hire who are not at all professional.

I have Experienced the worst service till date by Bank. All I was Asking for some time so that I will make the Payment.

I want a strict Action to be taken Against these Person and here manager they don't even clarify that their employee ID and says they are not allowed to disclose It.

The Manager Name is : Debelena Ghosh from Pune Branch.

If no action is taken I will take this to consumer forum and register Bank complain for misbehavior and mis-conduct.

Bank received it's Payment But I lost my respect, Pride and Dignity. and Insult which I got these Employee is Un- payable.

Note:- I have Been made more than 10 to 20 calls everyday by this person's

I have transferred money amounting to Rs 48, 790 on 28th March 2018 through NEFT but the money hasn't been credited to the other person(Bhandara District Central Co-op Bank account holder) till now and the money has been deducted from my account. Tried calling Customer Care but "Their executives are busy" even after more than 30 minutes of hold.
NEFT Ref No: N[protected]

Sir,
Hdfc bank given me wrong information about cash back. I wrote so many time to customer care but they don't solve my issue.
I attach here my conversation with hdfc.,
Dear hdfc customer service executive
In the regards of my previous mail which were in respect of the cash back against the purchase through credit card at tanishq outlet i am hereby would like to draw your kind attention that as per term and conditions of offer which i availed i find myself eligible for asked cashback.in support of my claim i am attaching the copy of invoice of purchase and "terms and condition"of offer.
Kindly take this mail seriously as it is utter disappointing for me to follow up repeatedly for such small issue otherwise i would have to raise the issue on upper appealeate authority like consumer forum in next two days.

From: "devki nandan"
Sent: wed, 7 mar 2018 13:13:32 "customerservices. [protected]@hdfcbank.com"
Subject: re: 'reference no. [protected] &hbl=[protected]' email reference no. [protected] & previous reference no. [protected]

Sir, kindly share me all details of your conversation with merchant (Tanishq) so that i will able to talk with tanishq.

From: "hdfc bank credit cards support"
Sent: thu, 1 mar 2018 15:04:45 gmt+0530
To: "devki nandan"
Subject: re: 'hbl=[protected]' email reference no. [protected] & previous reference no.[protected]

Dear mr. Gupta,

Thank you for writing to us.

This is with reference to your e-mail regarding cashback for your
Hdfc bank international credit card account.

We would like to clarify that your card account is
Not a part of the list. We can only go basis the
Confirmation/ file shared to us by the merchant. We request you to
Liase with the merchant for further clarification.

In line with our focus and commitm

Regards,

Saraswathy

Customer service officer

Hdfc bank ltd.

Dear customertcare service,

I've cleared my outstanding amount 34400 on 8-aug-2017, where one of my friend used that money so need to pay with all the charges.
Then later i never used my credit card. Yesterday i came knew that my cibil score slashed down because of this hdfc credit card. And the outstanding amount now is 5271.91 without usage and there is no intimation for this.
So i need to close this as soon as possible. Please negotiate the amount to pay.
And want the noc also.
Please help me in this regard.
Thanking you.