[Resolved] HDFC Bank — fastag not delivered

[Resolved] HDFC Bank — fastag not delivered

B bhaskar patra from Chennai, Tamil Nadu

Fast tag for application reference no hfr798127 is not delivered yet. It was applied 15 days back and there was commitment to deliver it within 7 days. However, fast tag customer id and wallet id is issued on 5.12.2019. Cust id[protected]. Wallet id - [protected]. Still its disappointing that fast tag is not delivered and also there is no tracking process of status. Was this information helpful? No (0) Yes (0)
Jan 18, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 18, 2019 HDFC Bank Customer Care's response Dear Customer, We regret the inconvenience caused. Your application has been received at our end and you will receive the Tag within 15 working days from the date of application. The dispatch details of the tag will be shared with you via SMS. Kindly write to fastag.[protected]@insolutionsglobal.com or contact Fastag Helpline at[protected] in case of any clarification or assistance. -Manoj HDFC Bank Customer Assistance
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Comments

saimadhava

from Guntur, Andhra Pradesh

We have not yet received fastag so please be consider my complaint as soon as possible...application reference number HFR794089

JavidPasha

from Nellore, Andhra Pradesh

Wallet got created, amount debited, received message saying card created and will be dispatch in 2 to 3 days. its been a month and not yet received . NO update from the customer care
Services and Sales Queries
[protected] only music for hours and no onepicks when checked with HDFC bank they say they don't know what the hell

Sachin Yesaji

from Mumbai, Maharashtra

O received message from bank saying "FASTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]."

But I have not received it yet. Please look into this ASAP.

dineshktmk

from Bengaluru, Karnataka

Am apply and already paid to fastag but no response till now, customer care not pick the call and every time getting busy

this is worst service

[protected]

mahesh_v142

from Mumbai, Maharashtra

My application number is HFR678168. I have applied for fast tag on 28th November. I have still not received the same.

Their number is always engaged. Also note I have paid twice as the online system had error. I am not able to resolve this as I am unable to connect with anyone.

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பிரதீப் குமார் மகாமுனி

from Gobichettipalayam, Tamil Nadu

I forgot HDFC Fastag user id password. Toll free number found always busy. How to get user id and password

Vipin_S

from Bengaluru, Karnataka

I have activated my FasTag through HDFC Bank and got a mail in confirmation. I also did log in to the FasTag website. However, there's no information about the RFID sticker yet, and the helpline is perennially busy. Please let me know where and how I can get the RFID sticker.

Raghavendra Chinnappaiah

from Bengaluru, Karnataka

HI This is Raghavendra i apply for fastag on 30/01/2020 my application No : HFR01458594 and I got Customer ID no :[protected] and Wallet ID no : [protected] still not received my fastag sticker so where should call, I trying to call toll free no no response. Please solve the problem . thanks