[Resolved] HDFC Bank — fastag not received after making payment on 3 dec

Aeroa320

from Bengaluru, Karnataka

Address:

GOLF COURSE ROAD GURGAON, 122002

Im a customer of hdfc bank i purchased a fastag online from hdfc bank. On 3dec 2019. Till date 9jan 2020, i have not received the fastag hdfc is not refunding the money. The staff is too arrogant and there is no progress. Not only i want the money back, but i want compensation for the extra money i spent at toll booth and harasmment due to th long queues at booths and visits to hdfc bank. My total claim is 5000 for deficiency in service by hdfc

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Feb 11, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2020

HDFC Bank Customer Care's response Dear Customer,

Please send an email at fastag.[protected]@insolutionsglobal.com with your concern for better assistance.

-Bejoy
HDFC Bank Customer Assistance

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Comments

fred007

from Gurgaon, Haryana

My fasttag is still not delivered to me i played 500 rs on 1st dec 2019. Application no hfr 821438.

amruthasai

from Bengaluru, Karnataka

Recently, i lost my HDFC food card. I have blocked it and applied for new one.

Please let me know what is the procedure to transfer the balance from old card to new card.

kapas 2016

from Erode, Tamil Nadu

My coustomer in no[protected] my fastag not reciverd

kapas 2016's reply, Dec 16, 2019

I WILL BOOK FASTAG BY MY CARDT CARD I NOT RECIVED MY FASTAG STICER

navneet1985

from Chandigarh, Chandigarh

Hello,
06Dec2019 I had applied for HDFC fastag and rs500 was debited from my hdfc account but still, we are unable to receive FASTAG sticker.
My Vehicle No: PB65AB9212.
Email:- [protected]@gmail.com
Kindly let me know the status.