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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 493

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R
RAMESHBHAI PARMAR
Jan 10, 2020
Resolved
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Address: A,438 saurabh park society,b/h - samtaflats,subhanpura,vadodara, Vadodara, Gujarat

Respected sir,

As above subject i did not received fastag.

i applied for fastag online through hdfc bank on date[protected]

Application no-hfr01217659

Application ref. No-hr[protected]

My customer id[protected]

wallet id[protected]

transection id[protected]

Dated[protected]



A message from bluedart

(Your hdfc fastag shipment is undelivered for address related issues. Please contact hdfc fastag for redelivery, else it will be returned to hdfc fastag within 6 days) was came on date 4-1-2020.

So blue dart said me to give docket number to collect fastag. I have no docket number.

during this exercise i found that by mistake wrong entry was done during filling in online form. So fastag not reached at my proper address (A - 438, saurabh park society, b/h - samta flats, p. O. - subhanpur, vadodara, gujarat. Pin - 390023.

Wrong entry was

(Full name:pawan virabhai society

Address:near santa flats, saurabh park society, subhanpura, vadodara-390023.)

i reached at hdfc bank, ellorapark branch, vadodara for same issue, he said me that he has no power to solve it.

so please correct my name and address as {full name-rameshbhai virabhai parmar, address - a-438, saurabh park society, b/h - samta flats, subhanpura, vadodara, gujarat, pin no -390023) and send me fastag to me early as possible.



r. V. Parmar
(Fastag applied for vehicle no-gj06db1095)
mob - [protected]
Feb 10, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2020
HDFC Bank Customer Care's response
Dear Customer,

For further assistance, you may write to us at escalations.[protected]@1pay.in or call on[protected].

-Nadia
HDFC Bank Customer Assistance
I’m gurvinder Singh .my complaint against courier man, he say’s to me I cannot come at ur home u come and receive the parcel so u should take the action against courier man .this is my courier no [protected]
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    F
    frombeyond
    Jan 10, 2020
    Resolved
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    Resolved

    Address: 411001

    I have applied for a fastag through hdfc bank on 26-nov-19. The confirmation said i will receive the fastag within 7 working days. I have not received the tag up to date. I have called the hdfc bank fastag helpline on [protected] multiple times and i have repeatedly been told it will reach me within few days. However, the tag has still not been received.
    Feb 10, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 10, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

    -Anay
    HDFC Bank Customer Assistance
    I have registered for my fasttag application No : HFR831887.

    I got email regarding the customer ID and recharge done on card.

    But no further communication have received regarding the issue of card.

    When it will be dispatched.

    Please do the needful

    Regards,
    Sumathi
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      J
      Jamp
      Jan 10, 2020
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      Address: Mumbai City, Maharashtra, 400009

      I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charges of rs. 500/- i have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They have not provided alternate contact or email id for grievance.
      Appln no. Hfr975352 on 9/12/19
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 10, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We request you to write to us at escalations.[protected]@1pay.in or call on[protected] for any further assistance required with regards to your Fastag status.

      -Nadia
      HDFC Bank Customer Assistance
      Jan 11, 2020
      Updated by Jamp
      I am not able to view the contact details provided in the response.
      I have not received my Fastag yet. Its been almost a month, since I have applied for Fasttag through HDFC online banking portal.

      Below are my HDFC Fastag reference details:

      Fastag reference ID: [protected]

      Please do the needful at the earliest.
      There is no intimation regarding my application processing. I have.applied more than 7.days before. I.request to immediately confirm.my application status. It was a big mistake to.apply online. Nobody is picking up 24 hour contact no. given for query. Pls treat it as most urgent.
      My hdfc fasttag havent received i applied on 30 november but upto now no response.i received sms on 4th saying fast tag issued successfully with customer id[protected] but upto now i havent received what is this
      I have applied for fastag on 4.12.2019. Still awaiting for the application to be processed. The application reference nos. are HFC890783 AND HFC890410.

      DO NOT GIVE TOLL FREE NUMBER WHEN YOU DO NOT WANT TO SPEAK TO THE CLIENT AND RESOLVE THE PROBLEM.

      WHAT DO U EXPECT US TO DO NOW?DID NOT EXPECT THIS SORT OF EXPERIENCE FROM HDFC BANK.
      Dear,
      i have applied for fastag before 10-12 days. But i didn't received till time. Kindly provide as soon as possible.
      Customer id[protected]
      contact number- [protected]
      Hi i had applied for fastag through hdfc bank on26th nov havent received till today 14th nov
      Tracking no: [protected]
      Customer id :[protected]
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        K
        Kiran Nair R
        Jan 10, 2020
        Resolved
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        Resolved

        The bank has charged me rs 100 for depository charges on demat account which isn't using by me for years. I have enquired the same about their office at sl plaza, palarivattom kochi on[protected]. But have not got any solution. Also, they said some around 2300rs charges are still their in demat account and it will deduct from my bank account once their is credit. Please take the needful action or let me know what needs to be done from my side.
        Bank cust id: 32601714
        Mar 4, 2020
        Complaint marked as Resolved 
        HDFC Securities customer support has been notified about the posted complaint.
        Jan 10, 2020
        Updated by Kiran Nair R
        I dont wish to use this and not using the hdfc demat dervices.. kindly waive off the unnecessary charges and close demat account immediately.
        Verified Support
        Feb 01, 2020
        HDFC Securities Customer Care's response
        Dear Customer

        Greetings from HDFC Securities Ltd !!!

        As this pertains to depository charges, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -5.

        We have also raised this from our end.

        Regards
        Customer Care
        HDFC Securities Ltd
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          T
          tamil gowtham
          Jan 10, 2020
          Resolved
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          Resolved

          I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.
          Feb 10, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Jan 10, 2020
          Updated by tamil gowtham
          reference no. is HR[protected]
          Verified Support
          Jan 10, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

          -Anay
          HDFC Bank Customer Assistance
          Sir, i send 32450rs by phonpy app date 19/1/2019to hdfc bank bhilwara rajasthan phonepay give me tranction id but your branch say we not pind. It.i concet many time but they not suppot only say we not find
          HFR01094934 is a application no. dated 14.12.2019

          Where is fast tag soft copy

          my id [protected]@ymail.com

          mobile no. [protected]

          As per your massage in my mail I have not received any Fast Tag soft copy

          And what about Insurance Rs. 100 Pls. explain in details

          Ambrish
          My fast tag Application NO. is HFR599326 wallet id created on 30th Nov But there is no dispatch status.
          I have Applied for Fastag Id Number[protected] and Wallet ID [protected]. It has been more than fifteen days and I still haven't received my fastag yet.
          Apply hdfc fasttag online ..amount deducted rs 500 and recd mail from bank your fasttag issue and recharge 300rs successfully ..but still i am not recd fasttag . apply on 1'dec'19 ..more than 14 days gone ..still not recd.

          Application no - HFR832351

          already mail to hdfcfasttag ..but not recd reply ..kindly check n revert back ..asap
          the mail id you mentioned is not complete. please mention the complete mail id without "[Protected]".
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            N
            Nicks7755
            Jan 10, 2020
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            Cancellation of One Assist Membership
            I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899- from my credit card number ending with 9912 without my concern on date:07/01/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899
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              Anil Prajapati sukhdev
              from boisar, Maharashtra
              Jan 10, 2020
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              Address: BHIMNAGAR, 2ND GALI , NEAR KALLU FLOOR MILL , BOISAR PALGAHR MAHARASHTRA 401501, Thane, Maharashtra, 401501

              Hdfc bank mirevenue hold by gefu
              1000.

              Hdfc bank charges are very high and they have no right to do this

              Very high amb charges

              Very high credit card charges

              This bank is looting indian common man this bank is wrost bank i hate this bank always they charge high penelty

              I request government to take strictly action on hdfc bank

              Branch. Boisar
              Pin. 401501
              HDFC Bank customer support has been notified about the posted complaint.
              I opened my bank account in kot ise khan branch but i did not receive my welcome kit
              Hi,

              I have applied for my Fastag and received SMS also on 11th Dec 2019. Post that I have not received any update on this.

              Application reference number is - HFR[protected]

              Regards
              Rajib
              Dear Sir,
              I m HDFC Bank saving account holder & applied online on 9th Dec-2019 for Fastag. Still there is no email communication/or received any welcome kit.
              My application reference No . HFR 971174

              Please inform the status of same
              I have applied for the fasttag from hdfc bank fastag portal. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number[protected] is also not reachable. HDFC personnel banker also showing helpless in this matter.

              My customer id for fastag is :[protected].
              I have paid for hdfc fastag. But till date have not received any update on the same. The toll free number is also not reachable. Hdfc branch is not able to help
              What can be done my application number is HFR01030627 .please help me resolve as i am not able to apply alternatively.
              6th December I got confirmation from Bank that FASTTAG is issued but till date same is not received neither any dispatch communication.

              Call centre number is 24 hours in busy mode

              .Dear Customer, your FASTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]. HDFC Bank Limited
              Dear hdfc, its nearly going to be a month inspite of mailing u and reminding thousand times i have still not received my fastag.if bank does not have time to reply then i can send u a lock and key... kindly refund my money back...if bank does not value cash customer then we also dont neeed bank...
              I am not setisfy your bank

              Pls refund my bank balance

              From Baba bakala sahib Amritsar

              Punjab

              Pin cod 143202

              Contect no [protected]
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                देवेंद्र गौतम
                Jan 10, 2020
                Resolved
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                Resolved

                Hi,

                Pls update my permanent vehicle no on fast tag no[protected].

                Temp vehicle no: dl9tmp2029
                Permanent vehicle no: hr26eb4190
                Fasttag customer i'd:[protected]

                Registration copy attached herewith for your reference.

                Regards,
                Davinder gauttam
                Hand phone# [protected]
                +1 photos
                Feb 10, 2020
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 10, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience you may have faced request you to contact our customer care team at[protected]Toll-Free) and raise request you may also email @ at escalations.[protected]@1pay.in

                -Zubin
                HDFC Bank Customer Assistance
                I have applied HDFC online fastag. Reference number is HFR602504. applied one month before. When you are giving. Customer ID generated but not received. Please send or I have to get it from other source.
                Please provide reply
                I have applied for Fast tag through HDFC bank on 04th Dec'2019 but not able to track as no tracking available for that.

                As due time has already passes surprisingly no tracking mechanism has developed by HDFC Bank. whenever you try to contact customer care phone number always busy.

                Regards,
                Amar Kant
                I have applied fastag hdfc
                reference number HFR01033829
                may i know the status?
                Greetings.
                I applied for HDFC fastag by 30-November through online. I received a mail stated Tag issued successfully by 05-December 2019. But, still i didn't receive my Fastag kit. Kindly do the needful.
                Please note my customer Id is[protected].
                tariq1881's reply, Dec 21, 2019
                Resolved...
                Fastag kit received in 20 days after booking. To track the item check in the below link
                http://bit.ly/2YzB9a3
                I ordered fastag from hdfc site at 1 of december but i did not recieved any fastaga till yet. I m trying to contact bank trought contact no who given us [protected] but number is continuesly busy.
                I received My customer ID[protected], on 06/12/2019, but still I have not received Fastag sticker
                Dear Sir/Madam
                Please find the attached details received from HDFC. but not yet reached to us.

                application no--HFR799884
                customer id[protected]
                wallet id[protected][protected].

                successfully recharged on 12/06/19.
                car no- ka25mb4383
                Handsome period of time has elapsed, still to get the conformation mail, what to talk about Fastag..

                Pathetic... is the word, which can best describe service rendered by hdfc.
                Fastag customer id[protected] was processed 5th dec...no fast tag issued so far...no valid customer care contact available nor tracking in website..
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                  K
                  Kashshivam
                  from Ludhiana, Punjab
                  Jan 10, 2020
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                  Account/customer id: [protected]
                  Registered contact details/email id: [protected]@gmail.com

                  I have applied hdfc fastag through online on dt[protected] and made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is hfr865763. There is no update.

                  There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended. No tracking link found

                  I have been with hdfc for 8 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
                  The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status. ([protected])
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    Prabhanjan Sharma
                    Jan 9, 2020
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                    Address: #106 A Block, DS Max Silver nest Best County 2 near Sambhram college, Bangalore, Karnataka, 560097

                    The Credit Card jumbo loan has been debited twice from the account. I had already paid the EMI but it got deducted again automatically where I had never activated auto pay for that, please look into the issue as I have other commitments which is pending and my account balance is in negative. This may affect my cibil score. So please do the need quickly and credit the amount back to my account.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sunny7702
                      Jan 9, 2020
                      Resolved
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                      Resolved

                      Address: S/O SATPAL GURUSAR JODHA GURUSAR, SRI MUKTSAR SAHIB GURUSAR JODHE KA, Sri Muktsar Sahib, Punjab, 152115

                      I have applied for the fastag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.
                      Feb 10, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 10, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please note your Fastag has been returned from dispatch since your address is unlocatable. We request you to write to us at escalations.[protected]@1pay.in or call on[protected] for any further assistance required with regards to your Fastag status.

                      -Nadia
                      HDFC Bank Customer Assistance.
                      I have applied fast tag through hdfc on 29th Nov, I have recieved the account details and wallet information, but I have not received the fast tag still now.

                      My application no HFR729636
                      I have purchased Fastag from HDFC bank on 30th Nov, reference number - HFR817635. It says pdf will be sent to registered mail id but no pdf received.
                      On 5th Dec received wallet/online account details. Kindly update the dispatch details of FASTAG sticker.
                      Anuka Chatterjee's reply, Dec 17, 2019
                      HDFC team, any update please. Applied for Fastag on 30th Nov then on 5th Dec got wallet details but still waiting for physical sticker. Kindly update.
                      Hi Sri

                      Hi this is bharath customer I'd 64109019 my credit card number [protected]
                      I requested to stop one assist mfee service with out information to customer ur charging so much of amount place refund my amount to me previous year only informed to customer care but they not concerned about this so pls do need full till.
                      I am a HDFC bank credit card holder . I am not interested about this service and don't want this membership any more. So cancel the membership.

                      OneAssist Relationship Number : 8034836
                      Name :- AsHish kumar
                      Mobile No. :- [protected]
                      Credit Card Number Ending :- 4464
                      Dear Ashish,

                      Greetings from OneAssist!!!

                      We are sorry to see you go.

                      We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [email protected] in case of any query.

                      We appreciate your patience in the interim.

                      Regards

                      Team OneAssist
                      Dear sir/madam,

                      I have applied for hdfc fastag.in which while doing payment it charged me rs. 500. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
                      Also kindly provide the status of the fastag application with reference number HFR01033171...
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                        Address: Muzaffarnagar, Uttar Pradesh, 251001

                        I applied for fastag only from HDFC portal using my cust id payment deducted from my credit card ending 129 but fastag not received. Application reference no HFR01151521 for UP12AF9009 it as per application it should be received within week but no reply from toll fee number not respond

                        VIKAS KUMAR SHARMA
                        [protected]
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                          1
                          123monika
                          Jan 9, 2020
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                          Dear sir,

                          I have converted my account as basic saving deposit account on 24th july 2019. I have already submitted the application for the same and i have also have hard copy of this but still they didn't converted my account as bssd and charged me as non maintenance charges.
                          My head branch office address is
                          Hdfc bank ltd
                          B-27a hosiery complex sector-84
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jan 09, 2020
                          Updated by 123monika
                          Please resolve my issue as soon as possible.
                          Verified Support
                          Jan 09, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Verified Support
                          Jan 10, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Nadia
                          HDFC Bank Customer Assistance.
                          Jan 12, 2020
                          Updated by 123monika
                          Please share the reference number as you mentioned TT[protected] is not working.
                          Please resolve my issue as soon as possible.
                          I have applied for fasttag through hdfc but didn't get any update on the delivery of the same. I got the email the fastag account is activated but the tag was not yet delivered.
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                            D
                            dhanashree1
                            Jan 9, 2020
                            Resolved
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                            Resolved

                            Address: Khordha, Odisha, 751001

                            Hello,
                            Please BEWARE before you even think to take any HDFC policy.
                            PPR Policy no[protected]
                            I have been misled by hdfc life through HDFC agent w.r.t. policy number 14318012.

                            I have paid pemium of 3 years - Rs. 1, 80, 000 excluding service tax

                            I was informed that If for some reason I have to surrender this policy, I shall get minimum amount of rs. 154, 211 after 3 years.

                            Same has been stated in a very very very small font on the policy document as well. When I applied for surrender few days back, I was told that value of the same is 70, 128.

                            I have worked very hard to earn money and I just cannot accept that hdfc life - through HDFC agent and HDFC is cheating me by taking my 3 years instalments.

                            This is not acceptable. I have been HDFCs customer for very long time and I have never faced any issues with the bank. But this is really intolerable. This is very disappointing HDFC promises to give you the benefits but with such hidden terms and conditions that you are going to regret it for sure.
                            Please BEWARE before you even think to take any HDFC policy.
                            A very Disappointed Customer
                            Dhanashree
                            dhanashree.[protected]@gmail.com
                            P.S. – Kindly request you all who faced such issues to raise it in complaint box online even though it might not solve your problem but will help others to be aware of it.
                            Feb 14, 2020
                            Complaint marked as Resolved 
                            HDFC Life customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 14, 2020
                            HDFC Life Customer Care's response
                            Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
                            Dear Sir,
                            How long is it going to take for pf issues to be resolved
                            My Regiation Sep 2019 But So not Pf Passbook Copy

                            Shivam Singh
                            Imp Id - 177935
                            Uan[protected]
                            Dob- 31/05/1995
                            Mobile- [protected]
                            Email id- [protected]@gmail.com

                            Thanks

                            fraud hdfc life - Comment #3640121 - Image #0
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                              Govindrajan Venkatesh
                              Jan 9, 2020
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                              I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable.
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                                Pavan kumar Daninkula
                                Jan 9, 2020
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                                Address: Hyderabad, Andhra Pradesh, 500072

                                Hello,

                                I had sent an email to customerservices.[protected]@hdfcbank.com for my NOC regarding the outstanding payment towards my credit card. however, haven't received any response from the bank except Auto generated mail(Where they give referece number[protected].

                                Email has sent from PAVANKUMAR.[protected]@GMAIL.COM
                                Jan 09, 2020
                                Updated by Pavan kumar Daninkula
                                And please update the payment information in Cibil
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                                  S
                                  Seetaram1233
                                  Jan 9, 2020
                                  Resolved
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                                  Resolved

                                  My salary account (In hdfc bank) was created in my school, so due to some problem i left the school . Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of ocyober i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking. I logged inn 10th januaryr 2019 and i see that i have rs -2139 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
                                  +1 photos
                                  Apr 15, 2020
                                  Complaint marked as Resolved 
                                  HDFC Bank agent call me and make my account balance zero and said go to nearest branch and fill the account closure form and submit to branch manager . I have done it but my account is not closed and from nxt month negative balance starts continuously till now
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 13, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days. -Nadia

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    A
                                    Aeroa320
                                    from Bengaluru, Karnataka
                                    Jan 9, 2020
                                    Resolved
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                                    Resolved

                                    Address: GOLF COURSE ROAD GURGAON, 122002

                                    Im a customer of hdfc bank i purchased a fastag online from hdfc bank. On 3dec 2019. Till date 9jan 2020, i have not received the fastag hdfc is not refunding the money. The staff is too arrogant and there is no progress. Not only i want the money back, but i want compensation for the extra money i spent at toll booth and harasmment due to th long queues at booths and visits to hdfc bank. My total claim is 5000 for deficiency in service by hdfc
                                    Feb 11, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 09, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please send an email at fastag.[protected]@insolutionsglobal.com with your concern for better assistance.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    My fasttag is still not delivered to me i played 500 rs on 1st dec 2019. Application no hfr 821438.
                                    Recently, i lost my HDFC food card. I have blocked it and applied for new one.

                                    Please let me know what is the procedure to transfer the balance from old card to new card.
                                    My coustomer in no[protected] my fastag not reciverd
                                    kapas 2016's reply, Dec 16, 2019
                                    I WILL BOOK FASTAG BY MY CARDT CARD I NOT RECIVED MY FASTAG STICER
                                    Hello,
                                    06Dec2019 I had applied for HDFC fastag and rs500 was debited from my hdfc account but still, we are unable to receive FASTAG sticker.
                                    My Vehicle No: PB65AB9212.
                                    Email:- [protected]@gmail.com
                                    Kindly let me know the status.
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                                      Shantanu Parkhi
                                      Jan 9, 2020
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra

                                      Hi,
                                      i am a hdfc account holder in this moth i have 3 time got amount debited of 177
                                      " BRN CASH TXN CHGS INCL GST " of " 177.00"

                                      unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .
                                      Feb 10, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 10, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We confirm that the said charge has been levied against the cash transaction done in your account in December 2019.

                                      Value of Cash transactions(Cumulative of Deposit and Withdrawal) Home Branch
                                      2 lakh ---Free per month per account.
                                      Above 2 lakh---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/-(plus taxes as applicable)

                                      Non-Home Branch:
                                      Cash transactions value upto Rs.25, 000/- per day –No charge
                                      Above Rs.25, 000/- ---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/- (plus taxes as applicable)

                                      Please visit below url for more information: http://bit.ly/2r6UHGk.

                                      -Zubin
                                      HDFC Bank Customer Assistance
                                      I have applied for fastag from hdfc approximately 10 days before. Till date, I didn't receive any mail or SMS regarding the status and any kind of id (user id etc.)
                                      I have the only ref. id. There is helpline number but I am unable to connect.
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                                        madhusudanmk
                                        Jan 9, 2020
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                                        Address: 560102
                                        Website: v1.hdfcbank.com/htdocs/common/fastag/index.html

                                        I have applied for the fasttag from hdfc bank fastag portal on 29 Nov 2012. I paid deposit and some top up money both adding up to Rs. 500.

                                        I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable.

                                        With persistance effor i managed to speak to 4 agents over 4 weeks. All speaking only hindi to an individual who doesn't speak hindi.
                                        Upon insisting to connect the call to english speak agent, the agent managed some english and guess what all 4 agent sounded like a parrot.
                                        Repeating "Sir, the fast tag will reach you in a week time" over a period of 4 week.

                                        No prizes for guessing, weeks came and week went past, but no sign of my fast tag.

                                        I am pretty sure if i pick up the phone and call up the customer care agent, i will get the same answer again.

                                        They should provide a tracking number or sms which clarify the current status of fastag.
                                        HDFC Bank customer support has been notified about the posted complaint.
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