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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 496

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A
Ashish.i
from Handia, Uttar Pradesh
Jan 7, 2020
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Address: Hdfc amar colony, New Delhi, Delhi, 110044

Suddenly my hdfc account showing negative balance rs 7500 something.
Request you to please validitie and remove this kind of activity bcs i'm not able to pay un-necessary huge amount of charges.

I want resolution on priority. You should avoid to charge such a huge amount from any people account and i hope you will remove negative balance from my account.

I am only able to discontinue this account until negative balance cleared.

So pls remove negative balance from my account.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2020
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Nadia
HDFC Bank Customer Assistance
Jan 09, 2020
Updated by Ashish.i
Please try to get my issue resolved by waiving charges as i am not able to pay any amount due to limited or low income . I hope you understand .
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    M
    Manisha9895
    from Hyderabad, Telangana
    Jan 7, 2020
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    I have booked a ticket from yeshwanthpur to kazipet on 14 January 2020 through IRCTC app. The payment failed in the middle due to server problems.The ticket is not booked but the amount has been deducted from my hdfc bank account. I contacted IRCTC and hdfc customer care services but there wasn't any proper response from their end. So please kindly do something about it.
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Akash_94
      Jan 7, 2020
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      Address: Bangalore, Karnataka, 560093

      I had a salary account with hdfc bank which got converted to savings account when I left my job. I called customer care in regard of closing my account but they were not able to help because this account has Rs. -8113 as of now.
      I can only visit local branch and
      they are asking me to get my account to Zero so they can further proceed to close the account.
      Please waive of the Rs. -8113 from my account so I can get this account closed as this is a huge amount for me.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Shivam93
        Jan 7, 2020
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        Hi

        My fastag has not been delivered till now. I had payed the amount on 31st November and since then i have been raising complaints on HDFC site but no body is responding/providing resolution. Kindly help

        The last ticket had raised regarding it got a response that they will get back in 5 working days and it was received on 28th December 2019. But have not received any response till now.

        Attaching the email response from the customer care.

        Kindly refund the amount . !!
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          P
          Prshantchaudhary
          Jan 7, 2020
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          Address: New Delhi, Delhi

          My request is that my brother Amit Kumar who died on 24/08/2019. Amit Kumar account no. is [protected]. Credit card on this number is a personal loan on this number and I am being harassed repeatedly by calling. I have sent on the death proof of Amit Kumar, which has been received by the credit card department, but the credit card has not yet been removed from the account, requesting that please remove the credit card from the account so that I can close the account of Amit Kumar. Thank you.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            atripathi642
            Jan 7, 2020
            Resolved
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            Resolved

            Address: GF-02 , L-275 , Sector-12 , Pratap Vihar, Ghaziabad, Ghaziabad, Uttar Pradesh, 201009

            I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. My details are below.

            Name- Ankit Tripathi
            Vehicle No- [protected]
            Mobile No-[protected]
            Customer ID;[protected]
            Feb 13, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 07, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We have checked our records and it states that the payment has failed. Hence we request you to apply for a fresh Fastag application. Do let us know if we can assist you with anything else.

            -Preethi
            HDFC Bank Customer Assistance
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              H
              HEMANT CHANCHAL
              Jan 7, 2020
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              Address: Bhopal, Madhya Pradesh, 462042

              There is an additional service named one assist is there in my credit card. Last year they deducted 1200 something and this week again. I shall be obliged if you please remove it
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                N
                Nosfiyastu
                from Mumbai, Maharashtra
                Jan 7, 2020
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                Address: Kaydee Hights, Mumbai City, Maharashtra, 400097

                Dear Sir/ Madam,

                This is Chirag Raval Having HDFC Credit Card ( [protected]) having a Remaining Balance of Rs.5879/- which I have paid on 10.Dec.2019 and want to close the card now from the transection date onward there is no outstanding due on my name or on my card. Requesting you to please close my card case and please provide the closing confirmation that I have no due toward the above mention credit card and please provide the NOC or Closing Statment. ASAP.

                As I have Put Mail and Also Discuss with the Customer care dpt, but still there is no revert and it still reflecting in my Cibil Record.

                Please refer to the transaction of my final payment below.

                From Account:[protected]
                To Account:[protected]
                Payee Nickname: cc Raval
                Amount:₹ 5, 890.00
                Transaction Date:10 Dec

                2019 (Today)
                Reference No:[protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 08, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                As per our records, your card ending 8510 has been invalidated from further usage in the absence of payment towards card dues within payment due date. In the event you seek any further clarification regarding your card account, please feel free to write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com.

                -Nadia
                HDFC Bank Customer Assistance
                Jan 08, 2020
                Updated by Nosfiyastu
                Tried Everything discussed with

                Collection Team
                Customer care
                redressal team
                Debt Management Office

                I had contacted the above department but still, there is no response. what should I do?
                Jan 27, 2020
                Updated by Nosfiyastu
                Still Waiting for the Revert but did not receive any response how Pathetic is HDFC Service
                Jan 28, 2020
                Updated by Nosfiyastu
                Again Registered A Complaint - [protected] can any Dpt help me to resolve my issue
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                  A
                  akhils87
                  Jan 7, 2020
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                  Address: SREEVALSAM, VIDYANAGAR,KARUVATTA, ADOOR PO, Pathanamthitta, Kerala, 691523

                  I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but I didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from the bank and their customer service number is also not reachable. I tracked it and now showing status returned to Mumbai, the courier company was not contacted me. My Application number: HFR876347
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 08, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Your TAG was sent to your mailing address It was first sent through Blue Dart courier on December 18, 2019 vide reference number [protected]. The same is returned undelivered to the Bank with the reason Returned To Origin At Shipper'S Request.

                  For any further assistance on Tag re-dispatch, you may write to us @ escalations.[protected]@1pay.in or call customer care @[protected]



                  -Nadia

                  HDFC Bank Customer Assistance
                  Jan 08, 2020
                  Updated by akhils87
                  Please give me the email address to send the email. The customer care number was always not working.
                  Jan 08, 2020
                  Updated by akhils87
                  Please do the needful to resend the tag to my registered address.
                  Hi, i have submitted the fasttag application on 31.dec.2019 and it says like with in 7 days i will get the Fastag. Still i did not get any update on that and not able to reach customer service too. My application reference no. is HR[protected]. Please look and resolve my issue. This kind of service makes me feel bad with HDFC.
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                    U
                    umapathi sundaram
                    from Mumbai, Maharashtra
                    Jan 7, 2020
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                    Address: 11/75 balaji nagar, sikkarayapuram, 600122

                    Respected Sir/Madam,

                    Pls note I am using the credit card for more than 6 years and only in the last 2 year due to more medical expenses happened personally I paid the minimum due amount regularly, Last month I did not paid the minimum amount due to financial struggle,
                    As advised by manager “ I have to pay 1 due amount so that he will organise for settlement''

                    After paying the due amount I tried to contact the manager but he is not attending the call.

                    Already for settlement he raised 67000rs x 6 emi, but iam getting only 30k salary with this salary It is very difficult for me to pay this amount hence request you to reconsider and reduce the settlement amount to 35000rs and increase the emi period to 12months, hope you have the data, I have already paid more than 3 lakh rupees via interest to HDFC, hence help me here to waive off the total amount or help to reduce the settlement to 35000rs with 12months emi.

                    Pls help to look into this issue and sort out at the earliest, thanks

                    CARD # [protected]
                    Branch Address:
                    HDFC BANK, 128, Gr Flr, East West Centre, Nelson Manickam Rd,
                    Aminjikarai, Chennai, Tamil Nadu 600029 Ph :[protected], [protected]

                    Thanks & Regards
                    Umapathi
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 07, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We wish to clarify that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same https://cutt.ly/bribuTf.

                    -Zubin
                    HDFC Bank Customer Assistance
                    Jan 08, 2020
                    Updated by umapathi sundaram
                    Dear Zubin,

                    Pls note, this complaint is settlement related issue, already have faced more problems continue my mother health issue and my health also not well, that's why i am not able to continue for regular credit card payment that's the reason i am going to settlement, i already pain more than 3lk for interest for minimum due almost 3years, so kindly consider and wave off what best possible from your side and extend the EMI periods.
                    Jan 09, 2020
                    Updated by umapathi sundaram
                    Dear Zubin,

                    Kindly advise.
                    Jan 14, 2020
                    Updated by umapathi sundaram
                    Dear Zubin,

                    Pls advise.
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                      K
                      kushrazz
                      Jan 7, 2020
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                      Address: Mechanical Department ,Lalitpur power generation company limited ,Chiglaua,Lalitpur, Lalitpur, Uttar Pradesh, 284123

                      Dear Team,
                      I had requested for Credit card Insta loan amount Rs.42750 on credit card ending with 0171 @1.6% int. rate per month payable in 12 EMIs, which was approved on dated 22.11.2019.
                      First EMI Pais in December 2019 but till time cheque not received,
                      Please share Consignment Tracking ID
                      +2 photos
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                        S
                        Sunit PMP
                        Jan 7, 2020
                        Resolved
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                        Resolved

                        Address: Thane, Maharashtra, 401107

                        Policy No[protected], Dated 06 Dec 2019, with error in proposers name SUNIT is written as SUNIL.
                        It's a month, I'm chasing, so many complaints to cust care, but no one is listening.
                        One of stupid customer care Priyanka Ghosh not able to understand anything is guiding me the procedures to lapse the policy by not paying the EMI's. Is this the way?
                        I have paid the very first premium, after that I'm not able to pay for the premium for incorrect policy. Before I opted for this policy, I was getting so many calls, once I paid, the HDFC life did a mistake and issued me policy with incorrect name. Now, the HDFC team are least bothered to correct the error or call up or write any emails.
                        If HDFC is not willing to rectify this, I want HDFC life to refund the 1st premium paid by me so that I may start investing with other reputable banks.
                        Regards,
                        Sunit Sengupta.
                        Mar 3, 2020
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 31, 2020
                        HDFC Life Customer Care's response
                        Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
                        I want surrender my policy no[protected], Because Your RM Misbehave with and still my bond not send to me Ritika Sharma And rohan Saxena Demand Birbe and make fake promise
                        I Buy Policy on 15 Feb 2019
                        I had got a fraud call for asking the policy number details. I had got a call from this no.([protected]).
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                          pbhamod
                          Jan 7, 2020
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                          Address: 4th floor, cognizant office, ICC TRADE TOWER ,, 411016

                          Hi Team,

                          Recently I have applied for new Food card as my old food card got deactivated .My old Food card was having some amount before it got deactivated. Please help me to transfer it to new card.
                          Please reply me on my email id. Thank you!
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                            R
                            robin ranjith
                            Jan 7, 2020
                            Resolved
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                            Resolved

                            Address: Arivoli Nagar,Kovaipudr, Coimbatore, Tamil Nadu, 641042

                            The courier service personal did not give me a call when my FASTAG was delivered.Since my home was locked, the cover was sent back to the head office at Mumbai (As seen in the tracking page : Consignee - Out of Station, Undelivered ; Returning to source).
                            Kindly re-send the FASTAG at the earliest.Because the payment have been successfully made. Vehicle No.:TN99J2761
                            Feb 20, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 17, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Kindly note that we have notified the FasTag Team with regard to the same. For any further assistance, please contact the FasTag HelpDesk at[protected] or email at escalations.[protected]@1pay.in

                            -Zubin
                            HDFC Bank Customer Assistance
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                              R
                              Rahuliim2002
                              Jan 6, 2020
                              Resolved
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                              Resolved

                              Struggling to get my fastag removed from the blacklisted list despite having a balance of 1000rs. Called up the hdfc fastag helpline multiple times in the last 10 days but to no avail. Nobody should ever buy fastag from them. My car no is dl8cas2490. Evertime, i call up their helpline i am given a false assurance that my issue would be resolved in 48 hours
                              Feb 15, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 07, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

                              -Anay
                              HDFC Bank Customer Assistance
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                                A
                                AshrafAliH
                                Jan 6, 2020
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                                I have applied for fastag on may 2019, i have received customer id and wallet id. But i still have not received the physical tag. I had called the customer care number multiple times. They gave me different reasons and even asked me to send my address and contact details by mail, which i did. But still no avail. They don't respond to mails and now i am not able to reach them on phone as well. The reference number is hfr122607. Please help me getting the physical tag.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  AshrafAliH
                                  Jan 6, 2020
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                                  I have applied for fastag on may 2019, i have received customer id and wallet id. But i still have not received the physical tag. I had called the customer care number multiple times. They gave me different reasons and even asked me to send my address and contact details by mail, which i did. But still no avail. They don't respond to mails and now i am not able to reach them on phone as well. The reference number is hfr122607. What to do now?
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Feb 29, 2020
                                  Updated by AshrafAliH
                                  I still have not received any update. I spoke to customer support and they assured me that i will be receiving the tag in a weeks time but there is no sign of it even after 1 month. I am very disappointed with the customer support and felt cheated. Government is mandating fastag and the companies cheating citizens like this should be penalised.
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                                    D
                                    Desinenisam
                                    Jan 6, 2020
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                                    Address: 44, PARIPOORNA LAYOUT PHASE-2, KAKOLU ROAD, RAJANUKUNTE, BANGALORE, 560064

                                    I have complained (@ consumer complaints) on 30th dec 2019 about non receipt of hdfc rf fastag referring application no hfr828816 and request to cancel or deactivate the same since i don't have any response from hdfc over 4 weeks from the time i applied.
                                    Responding to the complaint (On 30th dec 2019), mr. Anay / hdfc customer service mentioned as below "your application has been dispatched & you will receive the tag in 5 working days. The dispatch details of the tag will be shared with you via sms"
                                    However, till date neither i received the 2 nos fastag rf nor sms with dispatch details received even after 5 working days.
                                    Since my vehicles vrn mapped to hdfc tags, i am unable to use any other fastag and any new application of mine are getting declined with regret message.
                                    I am frustrated as hdfc is neither acting to ensure delivery of the fastag nor de-registering / deactivating my vehicle regn numbers.
                                    I am suffering due to incompetency of hdfc.
                                    Kindly help this message to reach the appropriate at hdfc.
                                    Sincerely
                                    Sampath kumar desineni
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      A
                                      from Delhi, Delhi
                                      Jan 6, 2020
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                                      Address: Pathankot, Punjab, 145501

                                      Dear team hdfc fastag,
                                      I had applied for hdfc fastag on 6th november 2019. The reference number for the same is hfr329397. The wallet was created on 15th november 2019.
                                      I had launched complaint twice. I got assurance that i will get fastag dispatched shortly. Till date i did not received any fastag. Also my fastag is missused. I had emailed to the given email id. Please refund my amount so that i can buy fastag from some other company. Otherwise i will go to consumer forum.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        subba reddy Bhimavarapu
                                        Jan 6, 2020
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                                        Address: C-865 mig-2 NGO's colony vanasthalipuram, Rangareddy, Andhra Pradesh, 500070

                                        Customer id is[protected]
                                        Wallet id is [protected].

                                        I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.
                                        HDFC Bank customer support has been notified about the posted complaint.
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