HDFC Bank Complaints & Reviews

I have applied hdfc fastag through online and made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is HFR01222243. I have uploaded signed copy of the final document and rc and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended....

Its been more than 40 days since i have applied. Yet to receive any progress or fastag from the team. Infact i had already raised a concern in this forum for which i got a response stating that it will be resolved in 7 days.

On 20th November 2019, I had applied hdfc fastag through online and made payment as well.

The reference number of the application is hfr425209.

I have uploaded rc for fast...

I took a policy in HDFC life and paid the renewal premium on 21st december and got the receipt on 23rd december, but the auto debit is active and i am unaware of it so again the premium deducted on 24th december. I contacted the team and submitte the NEFT form cancelled cheque. but they are not at all responding to my issue and not even provided any satisfactory information.
They will respond only when we are purchasing any new policy,...

Respected Sir,
I was applied FASTag card on 27.11.2019, that card received in my home addressed, details are following.
Customer Name : VINOD MAHOBIA
Wallet ID : [protected]
Customer ID:[protected].
Tag Seg. No. : 20285136
HFR No. : HFR635248 - F -19925 MH49AE4870
It is submitted that why the...

This is Mohan,

I have closed my credit card before and I got some massage also after that I not got any mail from hdfc bank.
Now hdfc customer care center saying again need to send one letter to the Chennai branch.

My Name : MOHAN REDDY
PH: [protected]
CARD LAST 4 DIG: [protected]
DOB :07/06/1992

In HDFC bank customer care not respond query and also if you connect...

Hello there

I want to cancel my one assist membership. I don't know how you can charge without sending me message. The person from one assist customer care told that this is only one year pack and automatic recharge is not going to happen. She assured me that. She also told that you don't have to pay annual fee for Credit card and I didn't receive that benefit as well. I did pay my annual fee. The person from the customer care...

I have received Fastag, but the Welcome mailer with Wallet ID is not received.

And i see that someone else is using my Fastag as i received few messages where my car being used near Krishnagiri toll whereas my car was in my office. Also when i checked the Fastag nearby toll plaza they said that my fastag is not yet registered.
So this makes me so much confused as my amount got used and rs.500 has been deducted from my...

We applied for fast tag on November 22, 2019. Received the email " Congratulation! TAG Issued successfully" on November 27, 2019.
There is no intimation after that on when will I receive the tag. It has already been about 1.5 months since I completed all the formalities from my end. Why is it taking so long to dispatch the Fastag?
Helpline number is not working, nobody ever receives the call. Have waited on hold for more than...

Dear Sir,
I am arising a complaint on HDFC credite crad and service team for not providing any concrete resolution on my concerns raised in the month of Aug 2019. I have a bank account ( salary account) in HDFC and that I took a credit card from the person visit my office .

The person activated the card incorrectly with email ID . Moreover the payment mode was activated as minimum payment which was advised as full payment....

Debit Charges as below in my savings Account No. [protected].

Date Narration Chq./Ref.No. Value Dt Withdrawal Amt.

19/12/19 .ACH DEBIT RETURN CHARGES[protected]MIR[protected] MIR[protected] 19/12/19 590
21/12/19 .ACH DEBIT RETURN CHARGES[protected]MIR[protected] MIR[protected] 21/12/19 63.68
23/12/19 .ACH DEBIT RETURN CHARGES[protected]MIR[protected] MIR[protected] 23/12/19 526.31br...

Not received hdfc fastag even after 36 days of applying online. My ref no. is HFR550182 and have applied on 26th November 2019. No trace of the fastag yet. What's more- RS 500/- has already been deducted. Such pathetic service from the likes of HDFC bank! Your customer service number is perennially busy. Now what am I supposed to do...wait for ever?...

Hi team, I was using hdfc credit card and I have been paying my minimum dues, but recently I have an issue with my father as he passed away I was stuck with all the payments I am badly in need of money, and my salary amount is kept on hold, no one is trying to help me no one gives a damn about the customer, credit card team. Backend team, compliance no ones helping now I don't have a single penny amount bank rupt I need my money Pls.. I have...

Customer Id is[protected] and Wallet Id is [protected].
I did not received further information regarding the Fastag.
Online booking says with in seven days it will be delivered. I don't see such progressive on the Fastag issues. Why the national highway authority and Service provider of their respective owners are doing great job.
Online application made on 24/12/2019.
Please confirm the status and your...

I applied for Fastag through HDFC Bank on 21.12.2019. I received an Email with my application Reference No. HR[protected] saying that Fastag will be delivered in 7 working days. On 23.12.2019 I received messages stating that the Fastag has been issued, however I still not have received the Fastag. The helpline number never responds and there is no official email address/link where we can track the status of fastag.
I personally...

I am getting repeated SMSes for re-submission of KYC details. Even after personally submitting the documents [and taking leave as I am also working], which were checked by the official accepting the documents, I am told that there are discrepancies - one page of the address proof is signed and the other is not. I wonder what the officer who personally checked my documents was doing!!! Pathetic service by HDFC Securities......

I have applied hdfc tag on 22nd November and the tag was dispatched to my mailing address on 9th December via DTDC- DHL courier service. the courier person return the product to HDFC -fastag and send reason "wrong address" . i have received couple of mails form this address . i have tried to communicate with HDFC Fastag using toll free number . but i cannot reach the number.

please do need fulfavor and resend the tag again...

I have applied for FASTag application on HDFC web page. FASTag application HFR01180151 was successful on 18th December and I was to receive my FASTag in 7 working days. Till now no update and also could not get through the customer care number [protected] - call gets disconnected after few minutes. Tried multiple times but efforts were in vain.

Poor service, not expected this from HDFC.

I am requesting to refund...

I have got a message on jan 01st 2020 saying that my account has been debited rs. 355/- for adjustment entry on[protected]. I haven't taken my car for the last 2 days and i have paid all the toll fees and got messages for the same as well.

My wallet statement also don't have an entry for 355 rupees deduction, however total balance is reduced.

My wallet id: [protected]...

When applying Credit Card initially Bank informed that their will not be AMC charges lifetime it will be free. But I could see on Dec 28 2019, I have been charged AMC of 1000. I would like to get the above charges reimburse and will cancel my subscription....

Dear Team,

This transaction which is double payment is not yet settled.
We have made a payment of 14998 to amazon same day .

Details of the transaction is as per below :
13 Dec 2019 UPI-AMAZON SELLER SERVIC-amazonsellerservices.[protected]@hdfcbank-HDFC[protected]-NA [protected] 13 Dec 2019 14, 998.00

Please check and refund
Bank Account No.Savings Account No.: [protected]br...