HDFC Bank Complaints & Reviews

I shini mary rajan hold hdfc credit card and i have certian loans on hdfc bank. The issued me the loan seing my salary and cibil score, making sure that iam a central gov employee.
Last month, due to an accident and other circumstances, we couldnt pay the emi on personal jumbo loan and credit card in time.
Thereafter,
The executives, from bank took my number from the system started calling me from their personal number as torchuring me like anything, when ever they call, i was saying that, iwll be paying it on december first, they didnt hear that or they didnt value that.
They again contacted my father who is above 67 years and revealed all the deatils about my pending payments.
Again they called from their personal numbers to my hus, who is a cance payment. Person named rosemary started talking to him in an indescent way saying that, they will be sending executives to our home, they will be rude, they will take money from us, they know how to take back my moeny... This account is in loss and doesnt have any shame.. Like this...

I have a doubt, can u just say one point to stay in your bank availing your services...
Why should a customer should get your services, when the customer care people takes the personal number of a women and her families and calling them taking abuses and even threatening...

Few days back i even contacted your fb messenger... Hell services, ithey tried to fool me with a wrong number...

Please be informed that, i will be filing a complaint regarding you peolpe if you people has not taken action against the person who threatens me and my family and used my personal number for contacting me from their personal number,
Please keep it in in mind that, i have cleared my dues and not a single issue so far about the payment.

Number : [protected]
Alternate number [protected]

Hi support team,

I have used my credit card in poorvika mobiles on 28th dec for rs.19000, i got a sms on 1st of jan 2020 that i need to pay 19931, how the amount can change after the swipe, i have given you rights to take only 19000 from my account, then how can you take 931 more from my account.

My card ends with 9236, my registered mobile number is [protected], kinldy fix this issue asap.

When trying to contact with customer care, it always remain busy. So not able to contact for to resolve queries.

I have applied for fastag on 02nd Jan but still not delivered at my address while user id and wallet id provided to me by sms by hdfc bank.
My mobile no. [protected]
Registered email id - [protected]@gmail.com

Suddenly my hdfc account showing negative balance rs 7500 something.
Request you to please validitie and remove this kind of activity bcs i'm not able to pay un-necessary huge amount of charges.

I want resolution on priority. You should avoid to charge such a huge amount from any people account and i hope you will remove negative balance from my account.

I am only able to discontinue this account until negative balance cleared.

So pls remove negative balance from my account.

I have booked a ticket from yeshwanthpur to kazipet on 14 January 2020 through IRCTC app. The payment failed in the middle due to server problems.The ticket is not booked but the amount has been deducted from my hdfc bank account. I contacted IRCTC and hdfc customer care services but there wasn't any proper response from their end. So please kindly do something about it.

I had a salary account with hdfc bank which got converted to savings account when I left my job. I called customer care in regard of closing my account but they were not able to help because this account has Rs. -8113 as of now.
I can only visit local branch and
they are asking me to get my account to Zero so they can further proceed to close the account.
Please waive of the Rs. -8113 from my account so I can get this account closed as this is a huge amount for me.

Hi

My fastag has not been delivered till now. I had payed the amount on 31st November and since then i have been raising complaints on HDFC site but no body is responding/providing resolution. Kindly help

The last ticket had raised regarding it got a response that they will get back in 5 working days and it was received on 28th December 2019. But have not received any response till now.

Attaching the email response from the customer care.

Kindly refund the amount . !!

My request is that my brother Amit Kumar who died on 24/08/2019. Amit Kumar account no. is [protected]. Credit card on this number is a personal loan on this number and I am being harassed repeatedly by calling. I have sent on the death proof of Amit Kumar, which has been received by the credit card department, but the credit card has not yet been removed from the account, requesting that please remove the credit card from the account so that I can close the account of Amit Kumar. Thank you.

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. My details are below.

Name- Ankit Tripathi
Vehicle No- [protected]
Mobile No-[protected]
Customer ID;[protected]

There is an additional service named one assist is there in my credit card. Last year they deducted 1200 something and this week again. I shall be obliged if you please remove it

Dear Sir/ Madam,

This is Chirag Raval Having HDFC Credit Card ( [protected]) having a Remaining Balance of Rs.5879/- which I have paid on 10.Dec.2019 and want to close the card now from the transection date onward there is no outstanding due on my name or on my card. Requesting you to please close my card case and please provide the closing confirmation that I have no due toward the above mention credit card and please provide the NOC or Closing Statment. ASAP.

As I have Put Mail and Also Discuss with the Customer care dpt, but still there is no revert and it still reflecting in my Cibil Record.

Please refer to the transaction of my final payment below.

From Account:[protected]
To Account:[protected]
Payee Nickname: cc Raval
Amount:₹ 5, 890.00
Transaction Date:10 Dec

2019 (Today)
Reference No:[protected]

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but I didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from the bank and their customer service number is also not reachable. I tracked it and now showing status returned to Mumbai, the courier company was not contacted me. My Application number: HFR876347

Respected Sir/Madam,

Pls note I am using the credit card for more than 6 years and only in the last 2 year due to more medical expenses happened personally I paid the minimum due amount regularly, Last month I did not paid the minimum amount due to financial struggle,
As advised by manager “ I have to pay 1 due amount so that he will organise for settlement''

After paying the due amount I tried to contact the manager but he is not attending the call.

Already for settlement he raised 67000rs x 6 emi, but iam getting only 30k salary with this salary It is very difficult for me to pay this amount hence request you to reconsider and reduce the settlement amount to 35000rs and increase the emi period to 12months, hope you have the data, I have already paid more than 3 lakh rupees via interest to HDFC, hence help me here to waive off the total amount or help to reduce the settlement to 35000rs with 12months emi.

Pls help to look into this issue and sort out at the earliest, thanks

CARD # [protected]
Branch Address:
HDFC BANK, 128, Gr Flr, East West Centre, Nelson Manickam Rd,
Aminjikarai, Chennai, Tamil Nadu 600029 Ph :[protected], [protected]

Thanks & Regards
Umapathi

Dear Team,
I had requested for Credit card Insta loan amount Rs.42750 on credit card ending with 0171 @1.6% int. rate per month payable in 12 EMIs, which was approved on dated 22.11.2019.
First EMI Pais in December 2019 but till time cheque not received,
Please share Consignment Tracking ID

Policy No[protected], Dated 06 Dec 2019, with error in proposers name SUNIT is written as SUNIL.
It's a month, I'm chasing, so many complaints to cust care, but no one is listening.
One of stupid customer care Priyanka Ghosh not able to understand anything is guiding me the procedures to lapse the policy by not paying the EMI's. Is this the way?
I have paid the very first premium, after that I'm not able to pay for the premium for incorrect policy. Before I opted for this policy, I was getting so many calls, once I paid, the HDFC life did a mistake and issued me policy with incorrect name. Now, the HDFC team are least bothered to correct the error or call up or write any emails.
If HDFC is not willing to rectify this, I want HDFC life to refund the 1st premium paid by me so that I may start investing with other reputable banks.
Regards,
Sunit Sengupta.

Hi Team,

Recently I have applied for new Food card as my old food card got deactivated .My old Food card was having some amount before it got deactivated. Please help me to transfer it to new card.
Please reply me on my email id. Thank you!

The courier service personal did not give me a call when my FASTAG was delivered.Since my home was locked, the cover was sent back to the head office at Mumbai (As seen in the tracking page : Consignee - Out of Station, Undelivered ; Returning to source).
Kindly re-send the FASTAG at the earliest.Because the payment have been successfully made. Vehicle No.:TN99J2761

Struggling to get my fastag removed from the blacklisted list despite having a balance of 1000rs. Called up the hdfc fastag helpline multiple times in the last 10 days but to no avail. Nobody should ever buy fastag from them. My car no is dl8cas2490. Evertime, i call up their helpline i am given a false assurance that my issue would be resolved in 48 hours

I have applied for fastag on may 2019, i have received customer id and wallet id. But i still have not received the physical tag. I had called the customer care number multiple times. They gave me different reasons and even asked me to send my address and contact details by mail, which i did. But still no avail. They don't respond to mails and now i am not able to reach them on phone as well. The reference number is hfr122607. Please help me getting the physical tag.

I have applied for fastag on may 2019, i have received customer id and wallet id. But i still have not received the physical tag. I had called the customer care number multiple times. They gave me different reasons and even asked me to send my address and contact details by mail, which i did. But still no avail. They don't respond to mails and now i am not able to reach them on phone as well. The reference number is hfr122607. What to do now?