HDFC Bank Complaints & Reviews

Hi

I am unable to change my password as I do not receive OTP from HDFC netbanking. I am getting all other sms from everyone even from HDFC but only OTP is not received. Please resolve this issue. An early help will be appreciated.

I had purchased hdfc fastag which is now not working.

I had requested for re-issue of new fastag via your fastag helpline no. On 21 dec 2019.

I was supposed to get the fastag within 10 days as per helpline person, but till date

I have not received it.

The details of my fastag and transaction details is given below:-

Name - jitendra prasad

Vehicle no. Jh24e 9052

Customer id[protected]

Wallet id - [protected]

Fastag no.[protected]

Amount paid for re-issue of fastag - rs 100/-

Tran id[protected]

Paid to hdfc bank a/c no. [protected]

Ifsc code - hdfc0000501

Date : 21 dec 2019

Kindly look into the matter.

Thanking you

Jitendra prasad

Mob - [protected]

I have applied for hdfc fastag online on 03/12/2019 & made payment of inr.500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate.
After that i received customer id & wallet id on 06/12/2019 through sms. And even my wallet was recharged for inr.300 (Reference number for the transaction is[protected]. But still i haven't received fast tag sticker till today 11.01.2020.
Today i have received sms that"your hdfc bank fast tag for vehical number mhxxxxxx948 has been replaced.
Your hdfc fast tag has been activated successfully."
What does it means?
Why my fast tag not been sent to me till today.?
I am very much disappointed, i feel that i should have applied for same from another bank.

Pls deactivate my fastag because I will pay extra on some toll plazas compared from nhai iussd fastag and they will debit to my wallet a adjustment charge's 120/- that's I don't know how's adjustment so I will serrender my fastag and pls refund my security and my fastag balence. Hdfc tag are not speedly read on toll tax its frequacy don't fastly match and both barrier not up fast and also long quo so I not satisfied to there.

Bank account no. [protected]

I ordered a cheque book on monday, january 6, 2020. It was supposed to be delivered to me by friday, january 10 at the latest. However, i still have not received it. When i approached the delivery agency, they straight up said that they will not be able to deliver it. This is absolutely unacceptable service on behalf of hdfc and the mailing agency. I am in urgent need of a cheque book to make a payment, and i’m stuck because of this gross incompetence. This is not how you deal with your customers. I strongly urge you to resolve this asap, and also to change your delivery agency. Extremely disappointed and very troubled. Shame.

For what reason its deducted from account and I need my money back to my account i[censored] not refund my money then I am not happy with ur bank I will go to other bank

Hi,
The delivery executive of blue dart could not deliver the credit card because the delivery address was wrong. After that, i have gone to the nearest branch of hdfc bank and have taken a form where a new address could be filled up. I have filled the form, signed it and then submitted it to the bank.

It has been more than 7 days and still, i did not get my card. Even i don't know whether my changed address form has...

I have purchased hdfc fastag in 09/01/2020 along with new car.
They have charged rs 500/-.
.
After filling id, wallet, car number etc the portal says no record found.

I visited the hdfc bank branch. They have given me the toll free number.
Tried to contact but failed

I called fastag toll free no but was informed car not rgistered

Ultimately putting on this site with hope that i can recharge the account.
Customer id is[protected] and wallet id is [protected].

Dear sir,

I would like to tell you that, i applied for hdfc credit card with the application no. 19l[protected]w2, and its been around more than one month.
I have been asked for document verification from the bank side, and a representative (Named mr. Malhare) from the bank has done my document verification.in document verification i have submitted 3 months bank statement, 3 months salary payslip, my employee identity card, adhaar card and pan card to the bank's representative in-person. After the document submission, i got a call from the bank that my application will be processed further.
After this i received a call from another representative for address verification and he confirmed that the address is verified.
Since then i have not received any communication from the credit card/ bank side.
So from last 5 days, i tried to take the follow up from the representatives who did my document and address verification asking for the status of application, and i was informed that the status is in declined state. I asked reason for declining, so the answer i got was address has not been verified.
My address was verified by the person who said he is a bank representative named narendra ([protected]).
I request you (Mr. Umar and mr. Malhare) to look into this matter and resolve it asap.

Thanks and regards,
Sharad shinde

Hdfc issued me a fastag with customer id[protected]. I have recharged the account with 383rs. But till now my vehicle is shown blacklisted over toll plazas. Also i have called all the hdfc customer cares & road side assistance. Trying from more than 4 weeks to connect but still not able to contact with their customer care (Not even once). I want my money bank. This is hard earned money and these #/goons are there only to loot them. If you are giving your fastag then you should be accountable for that. I urge all people to not use hdfc banking or fastag services. They dont deserve to be leading banking firm. Goons in whitecollar theya are.

Dear sir,
I have register for fasttag on date 3rddecember 2019,
My application number - hfr868541,
Till today i dont received my fast tag card,
I have call so many times to customer care but they are saying it will come in 2 three days but still i am waiting for fast tag,
Also the customer care executive denied to take my complain of delay in delivery of fast tag.
Please take necessary action and arrange to send my fasttag on urgent basis.

Dear hdfc fasttag department,

Fast tag customer id is[protected]
Existing hdfc salary account holder

Please note that i have applied for fast tag and paid the necessary fees but have not received the fast tag delivered to the address provided nor did i get any call regarding the same. The fast tag had been returned to hdfc as per courier, can you ship it to my address immediately or any dispute needs to be raised/consumer complaint raised?
The customer care number[protected] of fast tag is never reachable.

This bank has sanctioned loan of 3.3lout of which they disbursed 3.17l.. I had paid 50k out of it and tenure was 5 years.. They are deducting 3-4 times ecs per month and putting all bounce charges on my name..800*4 per month... These rascals have marked lien on my salary account to tune of 4.14 lakh and depriving me of my sustenance... This bank is the biggest scam in banking industry... I am not sure how i will survive this and don't know if i will be able to clear the loan and they are mounting charges like anything as per their wish..

Dear sir

I was open salary account at 26 dec 2019 in hdfc bank a/c no - [protected] at saharsa branch bihar.

I didnt recieve welcome kit. My dec salary is also credited in this account still i not get welcome kit. I was contact so many times at branch. Bank staff told me that wait for some times and now 14 days cross away.

As my salary is credited in hdfc bank and i not get welcome kit i am unable to withdraw my money for my personal use hence and its result that i became to be financially weak.

Hence request you to plz provide me welcome kit as soon as possible. Give me the permanent solution.

Rajeev kumar
[protected]

Hi.. I am kaliprasad.

I had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints thru phonebanking but every time they say raised the issue or mailed the issue wait for 3 working days
So kindly request you to sort out my problem as soon as possible
Thanking you

I have applied hdfc fastag through online and made payment of 500 rupees on 13 dec 2019. The reference number of the application is hfr01063955 and it is still not delivered in almost one month. Today i got a message that "hdfc fastag for the vehicle number has been replaced". But till now i didn't get the fastag in my hand.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended. I have been loyal member of hdfc and it is very bad sad experience with hdfc.

Plz help and save me from pathetic service.

Purchased a new Samsung M30s mobile from Amazon.in (8-Oct-2019) in which i was about to receive 10% cashback in 90 days.

amazon + hdfc bank are giving 10% cashback offer in HDFC bank Credit/Debit Cards, payment done via HDFC bank Debit Card.

almost 90 days are completed and no cashback is received till now.

not getting any updates/resolutions from HDFC bank customer support.

I have gone to hdfc sonarpur branch to issue my new cheque book, they took all the details (Address, phone number) and asked me to wait for 11 days. It's been a month still i didn't receive the cheque book. Even the address also not updated correctly. My parents went 4 times to follow up but everytime they behaved rudely and still i didn't receive the cheque book. I'm really disappointed being a customer of hdfc bank as the employees behaved so badly.

Hi,
My name is dev tiwary, hdfc account no [protected]

I have an salaried account in hdfc anna nagar 3rd avenue chennai
When i checked my account statement, i see a transaction of rs 1026 deducted from my bank account in the name of inter-brn cash chg incl gst

I tried calling the telephone banking but there is no options to speak to customer care.

Fastag payment of rs.500 for three times has been debit from the hdfc bank but the application has been failed.
The fastag issurance ref no. Are-hfr01296860, hfr01296742 and hfr1296742.

The helpline no. Provided by hdfc i. E. [protected] is also not working.

I would like to know the status of the above issue and what further action or procedure can be done.