HDFC Bank Complaints & Reviews

During one of my visits to HDFC Bank Sector 8 Panchkula, I was sold a Fastag for Rs 500. The amount was charged to my HDFC Credit Card on 07 Sep 19 with the promise that I will get my Fastag at my home within few days.

Till date I have not received my Fastag....

My credit card amount was due which I decided to clear the entire amount of 16974 at once. Credit card recovery Dept executive named Raja called me on 27/12/2019 and forwarded me a payzapp link. The first link did not work and then he sent again following which I made the payment via my debit card of another bank.
The payment was shown as a "success" and a txn id delivered. But it's now 30/12/2019 and till now no message has been...

My hdfc fasttag is blacklisted and there is no support from hdfc to resolve this issue.

There fasttag helpline number is never reachable or nobody picks.

I am having a balance of Rs 100 in it but still i am unable to use it at toll.

Toll plaza guys says i have to get in touch with hdfc and hdfc never helps.

I am frustrated because of this.

I literally want to get rid...

My amount of rs 565 is put on hold from hdfc bank I have been using my account for last 2 years. my customer id is 75515081. I am not sure of what it is been held. I was in an emergency when i asked someone to transfer the amount. Need an explanation for what it is been held of....

I started my saving account ([protected]) in HDFC bank around 1.5 year ago when I started my new job. But after sometime I decided to start my further studies so i quit my job. I was not able to maintain MAB but for few month I didnt got any information about negative balance and then suddenly it shows -2000 for not maintaining MAB. My account is in BHIWADI, RAJASTHAN (HDFC0000168) branch. I tried to contact coustomer care service a number...

Hello Team,

I'm using HDFC BANK for last 10 years, and I have applied my fastag with HDFC Bank on 12th Dec 2019, I have received both customer ID and wallet I'd on 16th Dec 2019, but I couldn't get the fastag sticker and more then 15 days crossed, but I couldn't get back my fastag sticker.

I'm trying to get my status with fastag customer care number[protected] for last four days, I couldn't able to reach...

I have applied for the fasttag on 30-11-19 from hdfc bank fastag portal. Application reference number: hr[protected]. I have already paid all the charges. I have received an envelope which contained only the instruction sheet but not the physical fastag & the bank's customer service number is also not reachable.
It is already a month since i applied.
Kindly do the needful & help me to get the fast tag at the earliest....

Dear Manager,


This mail is regarding to the dispute occurred on my credit card transactions which was deducted without my notice. When I checked with my Paytm transaction history there are no transaction from my registered number and same with Lazy Pay. However I have not received any OTP or transaction messages to my mobile no associated with HDFC credit card.

Anyhow I have blocked my card by calling...

Dear Sir / Madam:

I had applied for HDFC FASTag and received the confirmation from bank about my user I’d and Wallet I’d generation.

However I have not received the the physical tag till date. After several attempts; I could speak to the customer service to get the answer that the tag has been returned undelivered. However I got the answer that I would receive the tag in 7 days. Even after 20 days; I have...

Issue 1: oct 04, 2019 there was deduction of 510 as manual debit and they were clueless about this transaction. Car did not go to any toll plaza. Wrote to them 100s of times and call as well but they never understand 510/- deduction.

Issue 2: duplicate toll deduction as tag was not recognized on 2nd oct 2019 so cash was paid and still its not resolved even after providing proofs.

Issue 3: they taken money from...

I have fastag application reference : hfr828816 (Dtd 01dec2019) for 2 vehicles.
I could see the wallet id and tag ids (For both vehicles) online on the 7th dec 2019. All other status including kyc is showing as no. I have not received the rf cards till date and no clue and information on how long further it will take to deliver the cards. I could n't get any information on this even after personally visiting one of the hdfc bank branch...

Hi Team,

I have submitted the fastag application in HDFC portal. Submitted all the documents on Dec 5th and amount 500 also debited from My card on the same day.

Please find the details as below

UPDATE: FASTag application HFR918071 was successful.
You will receive a PDF on registered Email ID and FASTag in 7 working days.
For details, call [protected]

But i didnt get...

This is fredrick castro. I applied for fastag. My application reference number is : hfr675257. It has been sent to my previous address in pllikaranai. The courier person called me and told that he will be sending it back to the hdfc bank. Now i have changed my address in my bank pass book. I am trying all helplines but no one knows whether the card will be sent to my new address.

Please help me to get my card in the new address...

Applied hdfc fasttag on 14th dec, with document uploads as mentioned. I received a wallet-id recharched with inr 300, but did not receive the physical delivery even after 15 days. I tried calling the hdfc customer care, which is either not reachable or unattended. I have not received any communication regarding the reason of delay either.

I have used hdfc bank for several years for banking, but much disappointed in this regard....

Ade a purchase for inr 23, 255 on louis phillipe store on 23 june, 2019. Promotion for 10% cashabck on hdfc bank credit card was going on during that period. I made the purchase with my hdfc credit card but still i am waiting for my cashback. Tried getting touch with hdfc bank customer care and they are asking for the sms or email for th offer.

The offer was in-store so i don't have any sms or email for that, seems like they...

Have applied for hdfc fastag and the wallet i'd was created on 12th december 2019. I have got email confirmation. They said they will send it to address but still i have not got them. Reference number[protected]. I called contact hdfc. But the number is always busy. I do not understand what has happened to my fastag. I am sure i made a wrong choice with this bank...

Hello, i was charged by hdfc bank for late payment fees. Because hdfc goofed up the statement and took time to provide any clarity on my statement, i ended up paying the cc payment late. While after some follow-ups they reversed the late payment fee, they are not ready to reverse the gst associated to that.
It is hdfc bank who made the mistake and should pay the penalty. Just because hdfc goofed up my statement, in the first place,...

I have recharged my hdfc fastag on 01/12 but it is not reflecting in their bank portal but deducted from my bank account.

At all toll plaza fastag comes out as blacklisted. I have asked the customer care executive regarding this, they say your balance is low but account is active.

My fasttag number is 10754635.

Pathetic service of hdfcbank with fastag.

Kindly help to resolve this....

I applied for hdfc fastag online with payment of rs.500 on 9th dec 2019, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 20/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th...

Account/customer id: [protected]
Registered contact details/email id: [protected]@gmail.com

Business loan a/c no[protected]
Total principle amount-rs 10, 00000
Rate of interest as per discussion was 8% (Flat)
Processing fee-rs 11800
Pf-1%
Gst-18%
Tenure 36 months
According to me my emi should be rs 34444.44 but the bank is charging rs 35404 per/month
Sir...