HDFC Bank Complaints & Reviews

Sir I am Manoj G, I have an personal loan account no.62016798 . On 27 Dec 2019 i am closed the loan an amount of 252622. But after that an emi for to the month of Jan has deducted from my account.Please credit the deducted amount in my sbi account, this is for your information and necessary action please.

By
Manoj G

Dear hdfc/hbl team
I was employed of hbl global pvt ltd
A lot of try u am not able to contact to hbl global
Please provide me my pf no, my details as blew
Name - deepesh kashiv
Date of joining - april 2006/-
Employee code - hbl/ap/d02157
Hdfc bank ltd
Branch mandsaur
Post - promotional executive

Thanks & regards
Deepesh kashiv
[protected]

Even though i have not taken my car out of my home in hyderabad since 28/12, there have been two debits on my wallet - one on 01/01/20 for rs 260/- and another on 31/12/19 for rs 110/-. I called up the customer care number and the executive instructed me to send an email of the transactions along with photos of my vehicle and rc.

I sent the email to fastag. [protected]@insolutionsglobal.com on january 2nd and followed up again on january 4th. There is at least no acknowledgement to any of my emails.

Pathetic customer support by the hdfc fastag team.

My name is natesh. Customer of hdfc bank. Through my customer id applied for fastag on november. My reference number is hfr 602504. Even in december first week wallet and customer id also generated. But sticker till now not received. Already complained once. Even went to bank but no response. Please send sticker immediately or return my 500 rupees. I vl go to consumer court if you people not send the fastag sticker. Requesting you third time please send the sticker.

I have applied hdfc fastag through online and made payment of 500 inr (200 for security amount & 100 as the top up amount). The reference number of the application is HR[protected] i have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 3 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr01271324. I have uploaded document and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 7 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I have received a message from hdfc bank "alert:rs.464.26 spent via credit card x at amazon1258399 on[protected]:17:18:59 without pin/otp. Not you? Call [protected]." i also checked my account and its showing me outstanding payment of rs.464.26. I dont have any idea what transaction is this. I want information about this and i dont know where to get it.

I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because i have lost and blocked my debit card

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

Ps: this used to work earlier, i have had reset my ipin by this method multiple times earlier.

I purchased ford ecosport car in the month of october 2019. Alongwith hdfc fastag was issued to me. But now when i am trying to register into the account for the first time; it doesn't allow me to so.
I punch all the details, but it doesn't move to next page. I approach their customer care no. [protected], but no revert is found from side. No email id has been provided to lodge complaint.
Details are as follows:
Customer...

I manjunatha k, i applied for hdfc bank fastag on dec 7th 2019 on through hdfc bank website. And my application no hfr940511. While applying tag i paid rs 2000-/. Till now i didn't received fastag.
Whenever i try to contact customer care number always busy. Twice connected to customer care not answering properly and not ready to connect senior person. Simply they are disconnected the call. And each time said different stories.

My fried transferred rs 6800 /- on hdfc payzapp however even though my kyc is activated it's keep telling me to activate it again and doesn't allow me to send money. I thought o[censored]sing the money as upi for daily expenses so tried registering it but the application is keep giving error to try again later.

Mobile no. [protected]

I don't know what i am going to do now. Hdfc bank has always been a trouble to me. This should be the last time i am dealing with hdfc.

My loan account no is: 66094984

My name is karamjit kaur

I have applied for loan amount of rs. 279000/- @ 10.5% rate of interest.

But when i got the repayment later the loan amount is showing rs. 305216/- because your auto loan employee (Branch chotti baradari patiala, punjab) added a gps tracker of rs. 19950/- into my loan account without my consent.

I really appreciate the services of hdfc bank but this time i am really disappointed by the behaviour/attitude of your employee. I had a lots of conversations with him & every time i humbly requested to cancel gps but always he said that it is under process & it will take some time. I am really frustrated with procedure & now i am bound to write this mail to you.

I am from a lower middle class family. I am house wife & it was a big dream of mine which i have fulfilled to buy a small car. I don't have so much money to waste all these things. Please try to understand my pain. Hope you people can understand what is the situation i am going through. I humbly request you to please investigate the matter & cancel gps tracker into my bank account so that i can pay the actual instalments.

I have personal loan in hdfc bank, due to not maintaining sufficient balance they are unnecessary deducting amount, even not sending any messages. I have contacted customer care they said not maintaining the balance. When i do have check in netbanking they have deducted amount for gst and debit card charges without our notice (I. E. Not sending message to my linked number) because of this stupid reason its affecting for my civil score which they can't pay..

This complaint is about incorrect deduction from my hdfc fastag account on 4 january 2020 at dankuni toll plaza, dankuni, west bengal. The single trip journey toll is 85 rupees where as the round trip is 125 rupees. I availed round trip journey by vehicle wb26t6013 through this toll plaza and found following deductions from my fastag account[protected].
1. Rupees 85 at 08:41:47 - correct
2. Rupees 40 at 19:07:11 - correct
3. Rupees 85 at 19:00:00 - incorrect
I tried to contact hdfc fastag customer care at[protected] but no one is picking up the call.
The last deduction is wrong and need to be rectified. Attached the screenshot of messages received regarding fastag transactions.

I got a msg without otp 199 rs deducted on 4th jan at 21:28:53 but i have not used that, dont knw how that ppl have got my details is hdfc security that low that my card details are known by some other people. Below you can see actual message.
Alert:rs.199.00 spent via credit card xx0055 at amazon1258399 on[protected]:21:28:53 without pin/otp. Not you? Call [protected].

This is regarding my fastag use and charges deducted in maguli toll plaza, cuttack, odisha. Fastag customer id:[protected]. I crossed manguli toll plaza, cuttack, odisha on 30th december 2019 in the morning hour and returned in the same day evening (Round trip). Here single way toll charge is rs.115/- and double charges of rs.230/- has been deducted from my wallet instead of round trip charges. There is no such contact facility to inform this and the hdfc fastag customer service number never respond. Even i contacted nhai customer service and they said to contact hdfc and communication is very very poor from hdfc as i have experienced. So how this will be resolved.

I am a hdfc bank credit card holder. The bank has auto debited rs. 999/- from my credit card number ending with 0427 without my concern on date:16/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.999/-

Oneassist relationship number : 9636377
Name :- akshay jaiswal c
Mobile no. :- [protected]
Credit card number ending :- 0427

I had a preferred customer of hdfc bank and i posses the fastag of the same. But as i login into there portal it shows nothing do they have any issues with the portale i tried logingin in from phone in (Safari browser and google crome app) also from my pc in google crome and internet explorer) but it shows nothing once i login. And other then that there customer care no is also not working or always busy. Just like single person is there to pick up all the complains of hdfc fastag customers.

Hello team,

Tried passing through trichy toll gate today for the first time using fastag. The auto scanner couldn't identify the tag and the tag showed as invalid when manually scanned.

The toll free customer service number is always busy irrespective of the number of times called and this is my last resort.

Customer id[protected]
Vehicle number - tn49bb3555

Please revert at the earliest.

Hello sir / madam,

I have not received by wallet id for my fastag. Because of this i am not able create fastag account for myself.

I have received my rfid from hdfc and when i try to login, it is asking for wallet id and in hdfc portal it was mentioned that wallet id will be received from the welcome emailer. Unfortunately, i haven't received the welcome emailer as well.

Please help,

Thanks,