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S
subba reddy Bhimavarapu
Jan 6, 2020
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Address: c-865 mig-2 ngo's colony vanasthalipuram, Rangareddy, Andhra Pradesh, 500070

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Customer id is[protected]
Wallet id is [protected]

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.
HDFC Bank customer support has been notified about the posted complaint.
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    S
    subba reddy Bhimavarapu
    Jan 6, 2020
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    Address: C-865 mig-2 NGO's colony vanasthalipuram, Rangareddy, Andhra Pradesh, 500070

    I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.
    Feb 7, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 06, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

    -Anay
    HDFC Bank Customer Assistance
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      N
      n.prasanna.k
      Jan 6, 2020
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      Address: DR RAJARAMANNA ROAD, 560032

      Hi team,

      Date of issue : jan.2 2020

      I tried to get fastag (Ref no. Hfr[protected] via hdfc site : https://getprepaidcard.hdfcbank.com/fastag/index.aspx?_ga=2.12697079.[protected]... and made payment of rs.500.

      Money was deducted from my account but didn't receive the fastag application nor the deducted amount was reverted back to my account.

      Can you please help me with resolving the issue.

      I have attached copy of error message on fastag site.
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Shaizzy Your'sfaithfullenemy
        Jan 6, 2020
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        Address: Hyderabad, Andhra Pradesh, 500064

        I did not received any welcome mailer on my mail as well on my registered mobile number. My rfid number mentioned on fastag is [protected].

        I want to recharge my fastag but, unable to do so, because i did not have user id or wallet id with me and without that i unable to do the process.

        Even i tried many time to talk with your customer care but, there is no response.

        Please kindly provide me the solution or i have to replace your fastag with other bank fastag.

        Thankyou.
        HDFC Bank customer support has been notified about the posted complaint.
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          H
          harshit sheth
          Jan 6, 2020
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          Trying to track fastag application no.: hr[protected]
          Got an email stating that the application was approved and shall receive the fastag within 7 days. But already been more than 10 days, there is no way to track the application. Very tiresome customer service with no luck on customer care number as they never answer. Also no other way to connect to them for this issue. No email id for grievance of fastag.
          Please help us resolve.
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            MANISH GUPTA
            from Gurgaon, Haryana
            Jan 6, 2020
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            Address: JAIPUR, Jaipur, Rajasthan, 302013

            Dear sir,

            I have apply for hdfc fastag on 22nd november and received confirmation mail "fastag will be received in next 7 working days.

            But till the date i have note received my fastag sticker and customer care relationship is very poor.

            My application no. Is hfr423916.

            Please do the needful on urgest basis.

            Regards
            Manish gupta
            [protected]
            HDFC Bank customer support has been notified about the posted complaint.
            Jan 16, 2020
            Updated by MANISH GUPTA
            not resolved till the time. could you please help me.
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              S
              sanjaylukhi
              Jan 6, 2020
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              Address: HDFC ltd, 104, FIRST FLOOR, SOLITAIRE BUILDING NEAR AMIN MARG JUNCTION, 150 Feet Ring Rd, Rajkot, Gujarat 360005, Rajkot, Gujarat

              I have applied for home loan balance transfer in hdfc and deposited rs.2400 aprox as processing fees. The loan application was rejected and it was told to me that processing fees will be refunded within a week (This was told on 28.12.2019) but till the time didn't receive the refund. Hdfc representative is not responding on the same.
              I have also lodge complain on hdfc portal on 23 dec, 2019 and the number is-hbl=[protected] but till not resolved.
              HDFC Bank customer support has been notified about the posted complaint.
              Jan 06, 2020
              Updated by sanjaylukhi
              My Contact number is [protected]
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                S
                sac0011
                Jan 6, 2020
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                Address: Surat, Gujarat, 394601

                I have received wrong fastag with the welcome kit. Tag no printed on tag and welcome kit are different. After calling many times they answered once saying that you need to mail them the issue details along with images of the tag. Which i have mailed but never got the reply even after several reminders.

                Below are the details of the account and images for reference
                Wallet id: [protected]
                Customer id:[protected]
                Mobile no : [protected]
                Last 4 digit of tag no on kit : 2784
                Last 4 digit of tag no on tag: 2783
                +3 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  V
                  Vineet Maini
                  from Solan, Himachal Pradesh
                  Jan 6, 2020
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                  Address: Kalka, Panchkula, Haryana, 133302

                  I have purchase alto car and company has provided me fast tag of hdfc bearing wallet id [protected].

                  I am using since last 6-7 months. But every time i face problem as toll tax employees always says pl contact your bank as it is not working properly

                  I wish to quit. I want to disable the same and kindly arrange to refund balance amount in the fast tab i. E. About 1100 rupees

                  My mail id is suneel, [protected]@gmail.com
                  My contact numbers are [protected], [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 06, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                  -Anay
                  HDFC Bank Customer Assistance
                  Jan 08, 2020
                  Updated by Vineet Maini
                  Kindly send me the full mail ID so that I can mail to fast tag team
                  How can I send on fastag.[protected]@insolutionsglobal.com

                  Moreover you had mentioned toll free number[protected] to call for customer help but it always stated check the number you dialed and if i called 1033, they just clearly refuses to help me out with the comments that call on customer care which is not available

                  It seems that you are just playing with customers and no one is there to help them out. I am asking for my problem and no one is there only assurance

                  So please help me out otherwise i will be forced to move to consumer court. with all the correspondences and call details i have
                  Jan 08, 2020
                  Updated by Vineet Maini
                  my mail id is

                  suneel.[protected]@gmail.com
                  Kindly revert on the same so that i can proceed ahead
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                    B
                    bhimsinghmanderna
                    from Delhi, Delhi
                    Jan 6, 2020
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                    Address: HDFC BANK UKLANA MANDI, Hisar, Haryana, 125113

                    My fastag not received
                    My fastag aplication ref. No-hfr01092387
                    Custumer id[protected]
                    My wallet id-[protected]
                    Please update on email id bhimsingh. [protected]@gmail.com
                    I apllied for fastag dt 17 dec.2019 but till i have only ref. No
                    I also call on toll free no-[protected] but not pick
                    My corrier adress is v. P. O gurana teh. Hansi distt. Hisar haryana
                    HDFC Bank customer support has been notified about the posted complaint.
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                      4
                      4235
                      Jan 6, 2020
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                      Hello, I swiped my card in the store on 5th of January 2020 to purchase a phone and the amount was debited, but the transaction was failed. I even checked the last transaction slip on their swiping machine. It still was showing transaction failed. .the amount isn't credited to my account yet.can u please do the needful as soon as possible.
                      +1 photos
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                        B
                        B Jhaveri
                        Jan 6, 2020
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                        Address: 380006

                        With reference to the fastag account opened on 05.07.2018, we have still not received the physical fastag.

                        We tried to contact toll free helpline but to no avail.

                        We did not expect such pathetic user interface from hdfc bank where no customer service department contact details are mentioned. Unnecessarily we have face issue on toll plazas because of hdfc's irresponsibility.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 06, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

                        -Anay
                        HDFC Bank Customer Assistance
                        Jan 13, 2020
                        Updated by B Jhaveri
                        We have send the complaint on the suggested email id but so far no reply has been received.
                        Jan 16, 2020
                        Updated by B Jhaveri
                        There is absolutely no contact from HDFC Bank regarding the complaint. I have send atleast 3 reminders on the email id given.
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                          S
                          sandypearl49
                          Jan 6, 2020
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                          Address: B-0805/0806, MARINA, CASA RIO, KALYAN SHIL ROAD, 421204

                          Dear sir/madam,

                          I have hdfc bank fastag but i have not received sms or email confirming customer id and wallet id for me to login to fastag portal.

                          Pls provide the same on my registered email id and sms on my registered mobile number.

                          Check attached photos of my fastag

                          Regds
                          Sandeep kadam
                          [protected]
                          +2 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 06, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                          -Anay
                          HDFC Bank Customer Assistance
                          Jan 06, 2020
                          Updated by sandypearl49
                          Email sent to mentioned id, also logged request on net banking portal still response not received

                          Pls check
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                            D
                            Diksha Tickoo
                            Jan 6, 2020
                            Resolved
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                            Resolved

                            Address: 83/29A FLAT NO 21, FRIENDS APARTMENT, PATEL MARG MANSAROVER, Jaipur, Rajasthan, 302020

                            Hdfc has been putting my funds on hold for a reason 'mirevenuehold'. I am not sure what to do. I am tired of going to different branches and not getting any response from them. If someone can tell me what this means or if i have any unpaid charges so that i can pay them and get this cleared once and for all.
                            This is happening from a long time now. Everytime i go to the branch, they say they are emailing the mumbai team and ask me to come after some days. And again the same thing happens.
                            Feb 11, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 08, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Please visit below URL and submit complete details of your query for further assistance:

                            https://bit.ly/2ZYx5kF. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              S
                              shiba.mahdi
                              Jan 6, 2020
                              Resolved
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                              Resolved

                              Address: Chawla Complex, 3rd floor, Devendra Nagar Main Rd, Sai Nagar, Raipur, Chhattisgarh 492001, Dehradun, Uttarakhand, 492004

                              We at hdfc ergo devendra nagar is facing problem of disposing garbage of the office on daily basis as the garbage collecting vehicle comes early in the morning in our area and the offices open only after 9:00 am. Hence we are bound to keep the garbage in premises for days and then dispose it off manually to some other place. Kindly suggest and resolve.
                              Jan 6, 2020
                              Complaint marked as Resolved 
                              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                              We understand that your complaint does not permit to HDFC ERGO General Insurance Company LTD
                              We understand that your complaint does not pertains to HDFC ERGO General Insurance company
                              My one assisment member is decliened.please
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                                amitjee23
                                Jan 6, 2020
                                Resolved
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                                Resolved

                                Address: ROAD NO 1D ,VKIA BRANCH JAIPUR, Jaipur, Rajasthan, 302012

                                Respected sir... I amit upadhyay holding an account in hdfc bankpune and my wife usha pareek also having the bank account in same branch. Hdfc deducted amount of 5646.25 against credit card which was never used by us we already complaint once we received msg from hdfc in 7 month before one of employee mr kapil said that time it is false msg and no any amount will be debited in your account do not worry about this. I thank him for that time after one month same msg received from hdfc bank then i contact mr kapil again he said to us no problem its system fault i force him then why we are receiving the same msg from hdfc bank he said to me now no msg will come in your mobile after one month now hdfc deducted the 5646.25 in my wife account and my wife is getting harrased by aperson named mr. Kapil who claims to b working with your bank. Now i whatspp him but now he is saying your money will be credited on monday now we are getting harrased not only by him but by other member named mr bajaj branch manager from vkia jaipurbranch!

                                Please tell me how to go about with this as one is not bother about my complaint. This is not my first experience in this bank befor it hdfc deducted regularly some amount from my saving account without any reason every time mr kapil saying your amount will be credited after some time but results was same as this time.
                                Feb 10, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 06, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details, charges details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  R
                                  rajanikant pathk
                                  Jan 6, 2020
                                  Resolved
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                                  Resolved

                                  Address: Kamala mill compounds lower parel, Mumbai City, Maharashtra

                                  My self rajanikant ramprashad pathak my pf amount doesn't provided by hbl global pvt ltd. Ihave sends form but not provide any information pls provide my pf amount by my address 235a
                                  Wanichall adenwala compounds gd ambekar road parel mumbai no 12. My mobile no.[protected]. Sir pls send my pf amount. Pls as soon provide my pf amount. By your department
                                  Feb 10, 2020
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 06, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    M
                                    manojshamily
                                    Jan 6, 2020
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                                    Address: Kayamkulam, 690502

                                    Sir I am Manoj G, I have an personal loan account no.62016798 . On 27 Dec 2019 i am closed the loan an amount of 252622. But after that an emi for to the month of Jan has deducted from my account.Please credit the deducted amount in my sbi account, this is for your information and necessary action please.

                                    By
                                    Manoj G
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Deepesh Kashiv
                                      Jan 6, 2020
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                                      Address: Lig 304 Kittyani Colony, Mandsaur, Madhya Pradesh, 458001

                                      Dear hdfc/hbl team
                                      I was employed of hbl global pvt ltd
                                      A lot of try u am not able to contact to hbl global
                                      Please provide me my pf no, my details as blew
                                      Name - deepesh kashiv
                                      Date of joining - april 2006/-
                                      Employee code - hbl/ap/d02157
                                      Hdfc bank ltd
                                      Branch mandsaur
                                      Post - promotional executive

                                      Thanks & regards
                                      Deepesh kashiv
                                      [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Mujeeburrahman
                                        from Ernakulam, Kerala
                                        Jan 6, 2020
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                                        Address: 500008

                                        Even though i have not taken my car out of my home in hyderabad since 28/12, there have been two debits on my wallet - one on 01/01/20 for rs 260/- and another on 31/12/19 for rs 110/-. I called up the customer care number and the executive instructed me to send an email of the transactions along with photos of my vehicle and rc.

                                        I sent the email to fastag. [protected]@insolutionsglobal.com on january 2nd and followed up again on january 4th. There is at least no acknowledgement to any of my emails.

                                        Pathetic customer support by the hdfc fastag team.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 06, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Jan 06, 2020
                                        Updated by Mujeeburrahman
                                        Dear Anay,

                                        Please read the problem statement thoroughly.

                                        I clearly mentioned that I am not receiving any response from fastag.[protected]@insolutionsglobal.com
                                        Jan 09, 2020
                                        Updated by Mujeeburrahman
                                        Where are you now team? Why this silence?
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