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HDFC Bank Complaints & Reviews

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Last updated Apr 22, 2024
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HDFC Bank reviews & complaints page 490

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A
Avadh6102
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag

Address:Ahmedabad, Gujarat, 380058

I had a preferred customer of hdfc bank and i posses the fastag of the same. But as i login into there portal it shows nothing do they have any issues with the portale i tried logingin in from phone in (Safari browser and google crome app) also from my pc in google crome and internet explorer) but it shows nothing once i login. And other then that there customer care no is also not working or always busy. Just like single person is there...
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J
Jahid89
from Papanasam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tag showing as invalid - toll free number always

Address:613006

Hello team,

Tried passing through trichy toll gate today for the first time using fastag. The auto scanner couldn't identify the tag and the tag showed as invalid when manually scanned.

The toll free customer service number is always busy irrespective of the number of times called and this is my last resort.

Customer id[protected]
Vehicle number - tn49bb3555

Please revert...
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Address:Ganesh nagar, 411004

Hello sir / madam,

I have not received by wallet id for my fastag. Because of this i am not able create fastag account for myself.

I have received my rfid from hdfc and when i try to login, it is asking for wallet id and in hdfc portal it was mentioned that wallet id will be received from the welcome emailer. Unfortunately, i haven't received the welcome emailer as well.

Please help,
br...
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S
sukritt
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

out of two only 1 fastag received and customer care no. not responding

Address:House No. A-8, Sector 14, Noida 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have applied for fastags for my two cars from which i have received only one. I had tried to contact hdfc through customer care no. But noone ever pick that. My car registration no (S) are - dl10cf4357 (I have not received my fastag for this car)
Dl10cs7099 (Have only received for this)
My customer id is[protected]
My application no. Is hfr798891
My mob no. [protected] and [protected]...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

I booked four redbus tickets costing around 10000 on 19th dec 2019. But i cancelled all my four redbus tickets on 21st dec 2019 due to change in plans. Redbus initiated the refund process. Currently the status in redbus app shows that reference number has been generated. But still i have not received my refund amount. It has been more than a week. I booked my ticket through hdfc netbanking.

Customer name: sourav kumar patelbr...
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R
Ramprasad Kamath
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hdfc fastag - says blacklisted

My hdfc fastag is blacklisted and there is no support from hdfc to resolve this issue.

Hdfc fastag helpline number is never reachable or nobody picks.

I am having a balance of more than rs.500 in it and shows active in the hdfc online portal but still i am unable to use it at toll.

Toll plaza guys says i have to get in touch with hdfc and hdfc never helps.

I am soo frustrated because...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc fastag not delivered

Address:U 407 APARNA CYBERZON, NALLAGANDLA SERILINGAMPALLY, Hyderabad, Andhra Pradesh, 500019

Applied fastag on 20.12.2019, mail received confirming issue of fastag with cust id[protected] and wallet id [protected] in my wife's name ms. Vibha roy for vehicle no. Ts15ef8182.
Yesterday received a message from blue dart without awb no. Stating that shipment undelivered for address related issue. Contact fastag for redelivery. Tried to contact fastag no but none responds at that number. I need help from hdfc fastag team immediately....
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P
Pradeep Thanislas
from Rajampet, Telangana
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fastag status

Address:chennai, Chennai, Tamil Nadu, 600056

Dear sir/madam,

I applied fastag last november 22nd 2019. Ref no : HFR477827.

Still i didnt received my fastag. I tried to contact customer care more than 100 times, but always busy..I didnt get a proper communication regarding this, ,

just i received the user id and wallet id, , if login in your website there is no details about the fastag..

I received the only tracking number,...
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K
kuldeep lawaniyan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card cashback

Address:SECTOR 86 FARIDABAD, Faridabad, Haryana, 121002

I have done a transaction of rs 33000 at samsung plaza nit faridabad on 05.10.2019 for 3 months emi by hdfc bank credit card. Offer ruunig was no extra cost emi with 10% cashback; max 5000 rs. Emi/loan has been completed on 06.12.2019 but till now cashback is not received in my credit card stement. My registered mobile number with credit card is [protected]. After discussing with hdfc customer care they are saying we will check and revert...
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Address:Sangli, Maharashtra, 416308

I ordered duffle bag from hdfc redemption offers...
I used net banking and amount of rs.500 is deducted from my account. But they didn't send me order...
I have ccavenue transaction successful email...
And i called coustomer care but they did not receive my call...
It's been more than 1 month n they did not respond to my call or email
Wrost banking experience ever!...
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S
Singhdkrnc
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not delivered physically on my address.

Address:B1 NAWDEEP BHAWAN, SHASHI VIHAR COLONY, CHESHIRE HOMEROAD, Bariatu, Ranchi, JH., Ranchi, Jharkhand, 834009

As i have purchased fast tag online and issued the card with no. 34161fa8203288ac047b5fe0. But unfortunately it is not delivered to me so far. Bank is not replying satisfactory answer. Card is issued successfully but physical card not hand over to me so far.
While my account and card is activated.
My customer id[protected]

Thanks & regards
Dilip kr singh...
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Dear sir,
On 1 dec 2019, at brijghat toll plaza toll was collected in cash as well through fastag. When i reached at toll plaza i told the person that i have fastag but he said that fastag not working. Thus he took money in cash. But as i left the toll i received message on mobile of deduction from fastag account. I have registered complain with 1033 helpline number on 9 dec 2019 but nothing has done till date. The hdfc customer care...
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A
Anupama KN
from Mumbai, Maharashtra
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I m complaining

I am receiving sales calls from hdfc bank for loans credit. My number is on dnd still you call me all times. I m sick a d tired of it. Leave me. I got a call from [protected] from a rude woman. She abused me and was rude to me.
My number is [protected]. Leave me alone for ever. I hate hdfc the most. You are frauds chor thieves and no business standards.
I am a victim of your fraud i have already complained to rbi about your...
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C
chandrasekhar25
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding fastag

Address:Visakhapatnam, Andhra Pradesh, 530013

I have applied for the fastag on 19th dec 2019, paid the complete amount of 500/-, and received a comformation sms saying that you, you will receive your fastag in 7 working days and today's date was 03rd jan and till now i havn't received it. Also the contact number [protected] which they provided in the website doesn't work. Whenever we call that number, it simply says the number was busy.. Please solve the issue as soon as possible, or...
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R
ramandeep000
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ach mandate failed after signature verification from home branch

Address:Ludhiana, Punjab, 141001

I bought hero maestro edge last month (December 2019) and loaned amount from hdfc bank (Mall road ludhiana). I've given two cheques, one for the security other for the ecs. But after few days i got sms that ach mandate rejected due to signature mismatch. So i went to hdfc, they told me i need to verify signature from home branch (Sbi). I did same and verified my signature from sbi and given them, they said it will work and you dont need to...
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A
abhi4u_84
from Delhi, Delhi
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hdfc fastag

I received mail for my Wallet ID and Customer ID, but till date didn't receive My Fastag. Also Your Customer Number[protected] is always busy, is it some kind of joke that the customer number is always busy. My Vehicle Number is MH43AB5693....
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Address:Hyderabad, Andhra Pradesh, 500049

Firstly thanks to consumer complaints forum to provide an opportunity to resolve the consumer issues when the customer care team failing to address them effectively.

I have purchased a car in dec 2017 and got the hdfc fastag wallet from the same showroom. The wallet has the temporary registration number as the vehicle is new and it bares only the tr number while purchasing it. I got my car registered in feb 2018. Although the...
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T
tkediyal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not issued

I applied for fastag from the online portal on 1st december. My fastag ref number is hfr821321. I have recd one tag but i have still not received the second tag. The money has been deducted from my credit card for both tags. I have sent emails to status. [protected]@sahaj.co.in - that email id does not work. I have been trying the phone [protected] - that number does not work....
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P
patersonpravin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dispute transaction/fastag toll fare calculation error

Date of incident 1 - 19.12.2019
User id[protected]
Toll plaza - porur, vanagaram
Issue - double time charged, instead of inr 60, they charged inr 80.

Date of incident 2 - 02.01.2020
User id[protected]
Toll plaza - porur, vanagaram
Issue - double time charged, instead of inr 60, they charged inr 80.

So totally inr 40 need to be refund without fail....
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V
Vishal Goraya
from Kapurthala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag issue

Address:Mohali, Punjab

My fastag is not working my car number is pb 65m 4550 my contact number is [protected] i am facing the problem. My fastag is not working. I was on the way from zirakpur to rajpura and when i stopped on a toll i found that my fastag is not being scanned. Even i was having rs 400 in my fastag account. Please sort this problem out & reply me further. Below i am providing my details!!!
Costumer i'd number[protected]
Wallet id...
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