HDFC Bank Complaints & Reviews

Address: Thiagarajan Street, Sekkalai 2 nd Street , Karaiku, Sivaganga, Tamil Nadu, 630002

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited from my credit card number ending with 2515 without my concern, so i am not interested about this service and don't want this membership any more. So cancel the membership and don't renewal.

Oneassist relationship number :
Name :- r. Murugappan
Mobile no. :- [protected]
Credit card number ending :- 2515

HDFC Bank customer support has been notified about the posted complaint.

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I am a hdfc bank customer (Salary account) since 4 years. I have car loan on going from hdfc bank itself.
Recently december 2019, i did not maintained sufficient balance for car loan. Therefore my my account went into minus which is acceptable, later on i ended up paying penalty charges as well which i had no problem at all.

But..

On 16.01.2020 bank debited inr 590/- from the account as ach debit return charges which i am not aware why did this happen. Same thing happened again on 17.01.2020 with two transactions of inr 590/- and inr 537.81/-.
Can someone from the bank please have a courtesy to call me back and please explain why did this transaction happened.
I want somebody from hdfc bank ltd to call me up in next 24hrs and rectify my problem.

I hope the above find you well.

Regards,
Aman gadumur

HDFC Bank customer support has been notified about the posted complaint.

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Address: 13-30/71, , Sai Bhagwan colony, 502032

07 - jan-2020 i applied for hdfc fastag.in which while doing payment it charged me rs. 500 whereas on-site & application no alloted was hfr01324831though i made the payment, we received customer id[protected] and wallet id from your end, but still we are unable to receiving door delivery fas tag sticker, pls let me know the status door delivery

Thanks with regards,
Vishweshwararao

Feb 19, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2020

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

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Address: vasant vihar road, 144001

I have salary account in hdfc bank, vasant vihar road, urban state phase ii branch i left my previous job in january 2017 and sifted to chandigarh and already visited two times in branch for closing of my account and submited required document for same process but till dated my account not closed by branch. And they charged about 600 per quarter

Is there any solution or same process

Feb 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2020

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: http://bit.ly/2MSRouv. Kindly write to us at http://bit.ly/2lDvZLk mentioning the complete branch address (from below URL) where the request was submitted to enable us to check and assist you further http://bit.ly/2L8cQtM. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110059

My name is ankur sharma, holding a credit card ending 6199. I paid my dues on time through netbanking but still you deducted 450+81 (Gst) as payment return charges. I am not ready to pay such unethical charges. So, resolve this issue. Why should i pay the return fee as i already cleared the payment in my card. This is unfair and not acceptable. I want my amount back in my account.

Feb 23, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that we had attempted to claim the amount basis your instruction given from your savings account and the same was returned due to insufficient funds. As you may be aware, any payment returned would attract a payment return charge. In view of the same, the autopay return fee has been levied. We request you to maintain sufficient balance in your bank account henceforth to enable us to carry out your instruction effectively and to avoid levy of autopay return charges on your card account. You may refer to the given link https://cutt.ly/vrvoOs5 for details of the charges.

-Nadia
HDFC Bank Customer Assistance

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Address: Tumkur, Karnataka, 572106

I'm devananda used upi payment interface on 8/1/20 to my axis bank fastag account and paid thro
Hdfc debit card no xxxx xxxx xxxx 7855
Hdfc s/b ac no — xxxxxxxx5020
Branch ifsc — hdfc0002090
Amount — rs.2500.00
Vpa — "[protected]@indus" linked to hdfc0002090
Vpa — "netc. [protected]@hdfcbank"
Upi ref no —[protected]
Maruti swift vehicle no — ka 06 p 8622
Date — 8th january, 2020 20:58
The amount is debited from the account but its not showing in my fastag account.
The screen shot of the bank message has been attached.
Fastag message im not able to attach
Please resolve or clarify

Feb 18, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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Axis Bank Customer Care

from Pune, Maharashtra

Jan 18, 2020

Hi, we regret the inconvenience caused and would like to request you to write to etc.[protected]@axisbank.com for us to check & assist further. Regards, Team Axis Bank.

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Address: NA, 641025

Team,

I had a salary account which I am not operating or using except the credit card which is being utilized. I am getting messages regarding non maintainance of account and charges being charged. Please waive of the same and close the account.
CUSTOMER ID: 56262625

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Address: Kolkata, West Bengal

I have applied for fastag from hdfc bank on 7th jan, 2020. After that i received wallet id and consumer id through sms from the bank. It also says my fastag is issued and recharged with rs. 200. But i am yet to receive the fastag sticker from the bank physically. The application process says it should arrive in 7 working days, which is already over.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Jan 17, 2020

Updated by sourav0074u Is this even a valid email id fastag.[protected]@insolutionsglobal.com ? I have doubt on this.

Also for your information, I have already mailed regarding the matter to [protected]@hdfcbank.com and support.[protected]@sahaj.co.in, which are mentioned in HDFC Fastag portal contact us section.
I am yet to receive any response from your teams. Its already 2 days now from the mail being sent.

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S

sumah

Jan 17, 2020

I have not activated the Credit card and not opted for the one assist membership without my concern the amount Rs.3985.47 has been deducted from Debit card.
Kindly refund my deducted amount.

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A

arvindhdfc

Jan 17, 2020

I received a call from [protected] number and she is abusing since last one week.and asking credit card details.when I refuse to told.she start abuse.
Kindly take proper action against.

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Address: Rishikesh dehradun roaf, 249201

Hi plz cancel my one assist 1899/- i m hdfc credit card holder no.0017. Plz refund my money and cancel this service hdfc bank auto debit my money without my permission plz refund n cancel this service last year i complaint about my card lost no one responce about my card pan lost so i request plz cancel this services n refund my money plz plz cancel

HDFC Bank customer support has been notified about the posted complaint.

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B

Bapurao Sonawane

Jan 17, 2020

My Self Bapurao Tryambak Sonawane i had applied fastag on 29th Decmeber 2019, but still haven't received fastag sticker yet.

Customer Id is[protected]
Wallet ID is [protected]

Please check it and resolve it AEAP.

Do the needful.

Reply

Bapurao Sonawane's reply, Jan 12, 2020

190001131798 customer id

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A debit card is linked to a savings account. Hdfc bank forces a person to maintain a huge balance of rs10k. Then, they deduct a big sum of money as amc for the debit card.

A classic example of a daylight robbery. The bank slogan should be â€œmake hay while the sun shines.â€

It seems all other banks, specially the nationalised banks are fools as they deduct minimum charges as amc. There are instances where some banks do no deduct amc as well.
For example, sbi deducts around rs 150 as amc whereas bank of india does not charge any amount towards amc.
In short, hdfc bank charges a bomb yet there is no guarantee whether you will be able withdraw money from an atm.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

HDFC Bank Customer Care's response Dear Customer,

I'll ensure this is taken up promptly. Please click on https://bit.ly/2Lzhyn3 to submit the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

Jan 19, 2020

Updated by mervin fernandes Please generate a Reference so that I can submit the complaint on the HDFC site. Please refer to the attached image.

Jan 19, 2020

Updated by mervin fernandes Please refer to this as well

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A

Aminur Mandal

Jan 17, 2020

Mera credit card expire hogia kaise milega pls help me

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D

divyajit

Jan 17, 2020

I buy online fast tag on 2 nd December ...fast tag not reached at my home..i calls many times at customer Care...bt no reply there..i used hdfc saving .. credit loan etc... that time it's very worst service..

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Hdfc fastag not yet received... Really very bad service from hdfc bank.. Applied on 11dec2019, shipped to home by 25dec2019 without any intimation through sms or tracking no.. Since i was not available on that day, it returned back to bank... Still bank redispatching after contacting customer care with multiple calls.. Till now i didnt receive new tracking no or sms after redispatching... How a person know that whether it is redispatched or not?? How can i track it??

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560003

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr01164171 and i have not received the same, as bank has considered the wrong adress but however bank says they have delivered.
There is no way to contact hdfc fastag guys as the customer care number[protected] is not being attended. Approached branch for solution, even branch is unable to help.
Emailed bank support. [protected]@sahaj.co.in and [protected]@europ-assistance.in. No response

My suggestion would be to please reissue the fast tag immediately and i am awaiting since one month.

Feb 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced request you to contact our customer care team at[protected]Toll-Free) and raise a request for TAG re-dispatch you may also email at escalations.[protected]@1pay.in

-Nadia
HDFC Bank Customer Assistance

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H

HemantJoshi1

Jan 17, 2020

I do not remember the PIN for my Food Plus Card. I tried the customer care, but the IVR doesnt have an option for FoodPlus Card. I tried Prepaid Card and Credit Card options, but both dont recognize the card itself. Need to know how to reset the PIN for my card.

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Address: plot no 131,, industrial area, phase II, Panchkula, Panchkula, Haryana, 134113

Dear sir,
I have a hdfc fast tag rfid no [protected] and i have not received my welcome e mailer and now i don not know the customer id and password for my fasttag and in need it to recharge. Please mail the welcome e mailer for the corresponding rfid in the registered mail account and mobile number.
I need to resolve this to start using my fast tag.
Thanks
Harindar singh

Feb 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com to reach Fastag Team directly for better assistance.

-Preethi
HDFC Bank Customer Assistance

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Address: 498, Shakti khana 3, indirapuram, Ghaziabad, Uttar Pradesh, 201014

Hello team,

I am a customer of hdfc credit card for a long time. I bought a samsung product costing 70698/-rs on 3 emis and have paid all the emis. At the time of purchase i was offered a cash back of 10%, which was to be credited in my card account in 90 days. But now it has been more about 102 days but the cash back has not been credited in my account.

For this i called customer care and logged a complaint on 8th jan 2020 with the ref no [protected] and i was assured that the issue will be resolved in 5 days but not resolved. I again called customer care on 15th jan and it was told me that it will take more 24 hr (The customer care executive mr. Himanshu also tell me very casually that "sir 2-4 din to lag hi jate hai", like he is sitting in a grocery shop and selling daal chawan) but issue is still pending.

Due to this reason i am not happy with your service at all. If you have such a service then i have to think about getting my card closed and move to some other bank's services.

Pls resolve the issue as soon as possible and credit the cash back in my card account with interest.

Copy of the transaction slip it attached herewith for your reference. For any query call me on my registered mobile no given below.

Regards
Amit kumar
[protected]
Card last 4 digits - 6319

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Jan 17, 2020

Updated by Kumar_amit9194 What do you mean by reference number TT[protected]. I have reference no. but its not getting validated in link you shared with me.Please explain with some example so that I can convey my issue properly.

Regards
Amit kumar
[protected]

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The hdfc bank has put a hold on my funds of rupees 1454.64 as mi revenue hold through gefu, ac number is
Account holder: saurabh kumar priyadarshi
Account number: [protected]
Ifsc: hdfc0001672
Branch: vivek vihar

The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

Feb 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

HDFC Bank Customer Care's response Dear Customer,

There were three ACH transactions returned in your account due to insufficient funds, hence the ACH return charges are due for recovery which will be debited shortly.

For further clarification, you may write to us at grievance.[protected]@hdfcbank.com.

-Zubin
HDFC Bank Customer Assistance

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Address: Sukher Udaipur, 313001

Credit card farod hua hai account sa
Paise nikal liye gaye 29960 rupaye
Ab recovery wale pareshan kar rahe hain
Customer care application da rakhi hai
Fir bhi mere ko pareshan kar rahe hain
Bank wale bol rahe hain customer care se baat karo customer care wale bol rahe hain bank walon se baat kyon ab mai kya karu
Recovery wale charge bada rahe hain

Feb 18, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2020

HDFC Bank Customer Care's response Dear Customer,

With regard to your credit card, we request you to contact our Debt manager at [protected]-702

-Nadia
HDFC Bank Customer Assistance

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On 09/01/2020 i maked a payment from debit card form hdfc swipe machine at ashoka mobile. Pune topurachase a product but later i cancel to buy that product. Shopkeeper give me a void transtion slip of 16000rupees then six day latter i contacted my bank asked about refund but they said the marchant climb the money
Please hdfc take a action agaist it or i have to go file a case. I attacing void slip copy...

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Address: Erode, Tamil Nadu, 638401

Hi,
I have applied for hdfc fastag on 20th dec 2019 and i have not received my fastag yet. Application ref. No. Hr[protected]. Please note that i'm a corporate customer.

On 23rd dec i got an email saying that hdfc fastag has been issues successfully. But i have not received anything so far and i didn't get any email or sms notification.

Thanks.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Jan 17, 2020

Updated by dhanasekarsp Hi,
Thanks for your reply. But I'm not able to view the email id's. It is showing as protected:
fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected]

Thanks.

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Address: Fatima nagar. Pune, Pune, Maharashtra

On 09/01/2020 i maked a payment from debit card form hdfc swipe machine at ashoka mobile . Pune topurachase a product but later i cancel to buy that product . Shopkeeper give me a void transtion slip of 16000rupees then six day latter i contacted my bank asked about refund but they said the marchant climb the money
Please hdfc take a action agaist it or i have to go file a case. I attacing void slip copy

Jan 16, 2020

Complaint marked as Resolved

It npt resolved

HDFC Bank customer support has been notified about the posted complaint.

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Address: 201307

Dear sir,
I have a hdfc fast tag rfid no [protected] and i missed my welcome e mailer and now i don not know the customer id and password for my fasttag and in need it to recharge. Please mail the welcome e mailer for the corresponding rfid in the registered mail account and mobile number.
I need to resolve this to start using my fast tag. Thanks

Feb 19, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

HDFC Bank Customer Care's response Dear Customer,

Please share with us your registered mobile number & email ID, fastag reference number and vehicle registration number at fastag.[protected]@insolutionsglobal.com for better assistance.

-Manoj

HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 490

cancellation of one assist membership renewal

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ach debit charges

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non receipt of fastag sticker

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account closure

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complaint against unethical charges on the name of autopay return fee.

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upi payment of rs.2500 not credited to fastag account

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sb account cancellation

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fastag sticker not received

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cancelation one assist

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hdfc bank charges rs 750+ as annual fees for debit cards. card ending 5419*1018

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hdfc fastag not received

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hdfc fastag not received

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regarding hdfc fastag

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cash back not received even after 102 days

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mi revenue hold

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mere credit card se fraud hua hai sar

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swipe machine

hdfc fastag not received

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fraud by store

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fast tag

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