HDFC Bank Complaints & Reviews

Address: New Delhi, Delhi, 110092

Hi sir,
I took a car loan from hdfc bank for my car number dl1y e 2947and settled it in the month of november 2019. But the bank is not providing noc for it saying that there is pending dues on my credit card ending 1914. I have already settled that credit card in the month of november 2019. After so many complaints and request the bank is not providing the noc. Kindly look into the matter and help me out.

Feb 16, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 15, 2020

Updated by Premdeep2905 Loan Account Number:[protected]

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Loan Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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P

Premdeep2905

Jan 20, 2020

Tried to use the link provided but its not working

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. Nwd decchg 06-01-20 cardend[protected]mir[protected]

15-jan-2020
My account was deducted with 29.50 twice.
Need proper refund for the same. I am not doing any ecs transaction on the account and still i am getting this charges.
This is not the first time hdfc have charged me. I have paid more than 10k for the account as it was in dormant state for long time.

Feb 17, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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N

Nagappa Sa

Jan 15, 2020

Car reg no.KA04MW8920, has been registered with hdfc bank for Fstag a/ c for rs 200/ by M/s Varun Motors/ Maruthi Nexa and the amont in the a/c is below normal/ required balance. I do not know the details of the fastag a, /c such as user id, wallett i and the password of the a/ cwith hdfc bank.pl guide me how I can recharge it.

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V

Viswa TK

from Chennai, Tamil Nadu

Jan 15, 2020

I applied for hdfc fastag three weeks back. I got my wallet I'd from hdfc, but did not get RFID yet. Hdfc customer care number is either busy or not working and there is no email I'd or procedure anywhere in the site to get RFID. Please help.

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K

kishor Jikar

from Uttiramerur, Tamil Nadu

Jan 15, 2020

I have applied for Fastag on 3rd Dec with reference no. HFR865555. I have received customer id and wallet id through SMS but Fastag not deliver. I am waiting for fastag. Kindly deliver the Fastag. There is no any tracking mechanism for Fastag. Service is not good.

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S

Saflaynalikhan

from Tumkur, Karnataka

Jan 15, 2020

Hi sir gd morning I did not recieved any of my courier from my partner bank hdfc bank so you please reschedule the delivery of it

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Address: Mungi Engineers Pvt ltd Plot no E66,67,68,70 MIDC Ambad , Nashik 422010 Cell 9765754752, Nashik, Maharashtra, 422010

Respected sir & mam,

As per your sms till we dont recd fast tag from hdfc bank due to home address issue

So kindly request to you please send fast tag below mentioned address

Name :- dnyaneshwar namdeo gangurde

Customer id :[protected]
Wallet no :- [protected]
Application no :- hfr01279984

New address :- mungi engineers pvt ltd
Plot no e66, 67, 68, 70
Midc ambad, nashik 422010
Cell [protected]

So kindly request to you pl send fast tag to below mentioned respective address

Regards,
Dnyaneshwar gangurde
Mungi engineers pvt. Ltd.
Purchase department
E-67, 68, 69, 70, midc, ambad,

Feb 19, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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N

Nagappa Sa

Jan 15, 2020

Car reg no.KA04MW8920, has been registered with hdfc bank for Fstag by M/s Varun Motors/ Maruthi Nexa and the amont in the a/c is below normal/ required balance. I do not know the details of the fastag a, /c with hdfc bank.pl guide me how I can recharge it.

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Dear sir,

Please provide the no objection certificate for my hdfc bank credit card.

I would also request you to please clear my name from cibil as the all dues ware been paid.

Name : nagaraj kamath

Card no: [protected]

Registered mobile number: [protected]

Contact number: +[protected]

Mail :[protected]@gmail.com

Pan number : avspk7189b

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/66668102 for any queries in this regard.

-Nadia
HDFC Bank Customer Assistance

Jan 17, 2020

Updated by Nagaraj Kamath Kindly provide the contact information, above information is in protected view

Jan 23, 2020

Updated by Nagaraj Kamath Kindly provide the contact information, above information is in protected view

Feb 08, 2020

Updated by Nagaraj Kamath Kindly provide the proper mail ID

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Hi,
I got my fastag from hdfc when i brought my car. But now i have to recharge my account but i didn't have customer id & wallet id, so couldn't recharge my fastag. I didn't received welcome mailer too. I tried to call customer care no., but it's not working. This has been really disappointing and i didn't find customer mail id.
Please let me know how can i recover my customer id & wallet id.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Ranga Reddy, Andhra Pradesh, 500084

I've been charged 177 inr four times (Total 708 inr) due to some 3rd party transaction cash. This is the first time i've noticed anything like this and seems to be completely fraudulent since this is not something that i've approved of. Also, 708 inr is no small amount. Hence, would request the bank officials to look into this and get the refund credited asap.

Feb 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network. However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank.

Third-Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

Please feel free to write to us using below URL further assistance

https://bit.ly/2tXWVcu

Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Custome Assistance

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B

Bharath Kakaiah

Jan 15, 2020

I have booked HDFC Fastag, yet to get it delivered at the mentioned address...It's more than 7 days.
UPDATE: FASTag application HFR01259316 was successful.
You will receive a PDF on registered Email ID and FASTag in 7 working days.

Pathetic service from HDFC team.

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S

Shiv B.

Jan 15, 2020

At shedung toll plaza NH48 in last month 4 time cash payment and fast tag online payment debited.

My car No. MH12 RT 9913

Auto debited amount msg received after long time. Also unknown transaction of RS. 18 debited while I m in office.

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V

Venkatreddy banda

Jan 15, 2020

Please cancel my one assist insurance.My mobile number is [protected].

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0

0803

from Ajmer, Rajasthan

Jan 15, 2020

Please refer my customer ID[protected] and Wallet ID [protected].
I have not received the Fastag till after expiry of 13 days.
It is requested to dispatch the same at the earliest.
Col Raj Singh
[protected].

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P

Paras08

from Firozpur, Punjab

Jan 15, 2020

I had applied for fastag on 4 December 2019 and on 6 dec I received email that tag has been successfully issued and i didn’t receive that sticker. Wallted id. [protected]

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Address: Ahmednagar, Maharashtra, 414003

I've not received 10% cashbank points earned during diwali sale and 5% additional cashback via smartbuy. I used hdfc debit card on 9th october 2019. It has been more than 90 days now. I could not find any complaint option on hdfc bank website regarding cashback redemption and cashback points deposit.

Kindly look into the matter as soon as possible. Please provide contact reference for submitting this complaint.

Feb 19, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 15, 2020

Updated by Hannan Ahmed Just now, I received the HDFC alert that Debit Card Promotional Points earned on or before Oct 2019 expire in Feb 2020. I have not yet received any kind of promotional cashback points on my HDFC Netbanking A/c as I'm supposed to.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: 103/3 nagel kotli mandi gurdaspur, Gurdaspur, Punjab, 143521

This order number is not credited my credit card please check this details

(As discussed the card pulled by the bureau was your old card and the new card that you have added is an upgraded card. As the payment is successful. We request you to write an email to the bank with the payment successful details and once the bank replies on the same, please share it with us.

3rd decemver-order details - 2merpq98r7 (₹8, 000.00)-utr[protected]xxxxxxxx-0392 @3 dec '19, 09:32:19 am.
18th december-order details - l7d9904e8k (₹100.00)-utr[protected][protected]@18 dec '19, 08:49:44 pm)

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Jan 15, 2020

Complaint marked as Resolved

My email address [email protected] My phone number 6005727922

HDFC Bank customer support has been notified about the posted complaint.

Jan 15, 2020

Updated by Ravi gymanst Please refund my payment

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K

Krishanu Patgiri

from Guwahati, Assam

Jan 15, 2020

I ordered a microwave on 10 October 2019 on Amazon worth Rs. 12, 908.. I should have got 10% cashback of Rs 1290 within 90 days.. I still have not received the cashback... Please help..

Sudhindra Nath Patgiri
[protected]

payment missing - Comment #3628749 - Image #0

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A

Ashok Kumar Kundra

from Delhi, Delhi

Jan 15, 2020

Today, when i am coming from rohtak haryana by my car no. PB65X5400, at Rohad Toll, Haryana, Rs.60.00 charged twice at Rohad Toll. Please look into the matter and refund Rs.60.00.

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G

Gangadharaiah M

from Bengaluru, Karnataka

Jan 15, 2020

With reference on 22 nd November 2019.

Customer Id is[protected] and Wallet Id is [protected] issues but till now i have not received the Fast Tag, request you to Kindly send me the Fast Tag with Registered address.
MobL[protected]

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G

Gangadharaiah M

from Bengaluru, Karnataka

Jan 15, 2020

With reference on 22 nd November 2019.

Customer Id is[protected] and Wallet Id is [protected] issues but till now i have not received the Fast Tag, request you to Kindly send me the Fast Tag with Registered address.
MobL[protected]

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Address: AA Block 1 Shayona Residency, valia Road, Near ambey green city, Bharuch, Gujarat, 393001

I have applied for fastag through hdfc portal online. I got confirmation mail of fastag pdf. On 27/12/2019 through mail. After mail confirmation physical fastag must be received within 7 days, but physical fastag not received till date. Also hdfc fastag toll free number is always busy when i call for compliant. Kindly look into this and resolve issue. Also let me know when i will get fastag

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

Jan 15, 2020

Updated by Deshmukhv HDFC fastag registration number HFR01110777

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Please share with us your registered mobile number & email ID, fastag reference number and vehicle registration number at fastag.[protected]@insolutionsglobal.com for better assistance.

-Manoj

HDFC Bank Customer Assistance

Jan 20, 2020

Updated by Deshmukhv Hi,
My registered mobile number is [protected].
Email - [protected]@rediffmail.com
Fastag Reference number - HFR01110777.

Kindly confirm when I will receive fastag physically. It is more than month.

Jan 20, 2020

Updated by Deshmukhv Please update the status

Jan 22, 2020

Updated by Deshmukhv Hi sir,
Kindly update the status.

Very disappointed with the service of HDFC bank fastag.

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D

Deshmukhv

Jan 24, 2020

Hi

Very Very Disappointed with the service from HDFCBankfastag department, its more than 1 & half month from application date for fastag still not received it. Also there is no any communication regarding reason for delay & actual delivery date.

Kindly update whether i get fastag phyically or not ?????????

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Address: NO:19,THIRD MAIN ROAD, KRISHNAPURAM, THIRUNINDRAVUR, 602024

Respected sir,
I have ordered a new fastag card for rs.500. Vide transaction reference number:[protected] dated:15/01/2020 from my customer id:33885522. I was not aware that i already posses a fastag card from sbi.in view of the above, i request you to kindly cancel my order of a new hdfc fastag card and refund the amount of rs:500 to my account.
Thanking you
Yours faithfully,
L. C. Bharathan
Vehicle number:tn12w6104

Feb 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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I have applied for fastag via hdfc online with refernce number hfr660548 on 28 nov 2019. After applying, i got message stating that filled form pdf will send to your registered email, which i didn't receive yet.
After few days i got a message with my wallet id and customer id. So now i am able to login to site, but so far i didn't receive fastag sticker. I tried to call customer support - [[protected]] multiple times but nobody is...

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Hi,

Yesterday, 14 jan 2020, rs 178.50 had deducted from my hdfc account. When i checked the deduction the detail is showing there as "3rd party cash txn inc gst". I am not aware about this deduction? Why the account has been deducted on such an amount without informing to the customer? It is really unsafe to keep funds in account.

Regards,
Ramees kc

Feb 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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M

mohit gundawar

from Hyderabad, Telangana

Jan 15, 2020

I purchased amezon solimo queen size bed but I return that immediately but money is Money is not credited by amezon even after 9 days
Refund reference no-038329

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T

Trilok Industries

from Bathinda, Punjab

Jan 15, 2020

Dear sir/madam,

today i applied for hdfc fastag.in which while doing payment it charged me rs. 500. I made the payment but after that, it was displayed on the screen that pdf is sent on my mail id. But i did not received any mail.
Also kindly provide the status of the fastag application with reference number
HRF01333724

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R

Roopa Shreegr

Jan 15, 2020

Hi
I have been deducted Rs.177 for 3RD PARTY CASH TXN INC GS on Dec 1st from my HDFC savings account. Why is that done.

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V

vritika14

from Jammu, Jammu and Kashmir

Jan 15, 2020

I applied for fast tag . I got massage from bank on 4th december that my fast tag Wallet has been created and Card will be dispatched within 4 working days. till date niether I got FastTAG nor any information regarding dispatch.
please send my FastTAG for vehicle registration no up32hh4419

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Address: Chennai, Tamil Nadu, 600129

Hello sir/madam,

Vehicle no: tn06h7885
Customer id:[protected]

I have issued my hdfc fastag two months back and traveled with this tag couple of times. It working only in one toll gate and in other toll gate not working. Sometimes it shows tag is in blacklist or unknown tag.

Really i dont know where the issue whether its with fastag card or toll booth scanning machine.

Every time struggling a lot while travelling. Please check and let me know for permanent fix.

Also hdfc fastag toll free number never reachable.

Thanks,
Raja
[protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance

Feb 14, 2020

Updated by rajac22 Manoj,
Please let me know how to contact Fastag team directly.
Toll free is never worked. What's their direct contact number.

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U

ujjal kumar Guha

Jan 15, 2020

Fastag application reference number - HFR01349894
Attaching herewith the photocopy of Smart card of the Vehicle.

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D

DrSagar Kachhadia

Jan 15, 2020

Hdfc Fastag not received since 1 month from day of registration...my car no. GJ11AB2155...
CUSTOMER CARE NO. not working or did not answering ..what can i do

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J

[email protected]

Jan 15, 2020

When can I get my FASTag sticker delivered?
Or let me know how to cancel the tag and the amount to get refund
Application reference number :HFR400151
Applied on November 2019
contact no:
[protected]

Very worst service

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B

balaxse104

Jan 15, 2020

I am a HDFC BANK credit card holder.The bank has auto debited Rs 1899 from my credit card number ending with 7590 without my concern date12/12/2019.I am not intersted about this service and don t want this membership any more so cancelthe membership and refundthis debited amountof Rs 1899
NAME BALASUBRAMANIAN

CREDIT CARD NUMBER ENDING 7590

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balaxse104's reply, Jan 6, 2020

kindly refund my amount soon

P

prasadpaps

from Hyderabad, Telangana

Jan 15, 2020

Fast tag not issued till now it has became 3 months

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S

Sarmas Vali

Jan 15, 2020

ALERT:Rs.999.00 spent via CREDIT Card xx7893 at AMAZON1258399 on[protected]:15:53:01 without PIN/OTP.Not you?Call [protected].
Who give permission to deduct money
Immediately to fefund amount to my card

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A

Akanksha Badhani

Sep 3, 2021

Hi,

I have been using this fastag since an year now amd never had any issue while scanning. Today first time it got scanned but second and third time it did not get scanned. What might be an issue?

hdfc fastag not working - Comment #3888582 - Image #0

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Address: Fursungi, Pune, Maharashtra, 412308

I downloaded the early salary app and entered the required information.

I thought its a good idea to have the app handy and incase i need money i can use it.

But i was wrong, i was cheated by early salary or ashish securities is a fraud company.

I received a message today which reads as below:

Dear customer mandate reference no: hdfc[protected] issued to ashish securities...

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I have got a response from HDFC stating that the transaction for Rs. 999 has been credited/reversed by LOTTO on[protected]:19:02:47 .However, when I have checked the statement, it's not credited yet. PFB the screenshot for your reference and help me in crediting the amount to my account.

I did go to the nearest bank and have submitted the cardholder dispute form for the same and the complaint reference ID is 2091925.It's been ten days since I have raised the dispute but still I see no action being taken by HDFC.

I would greatly appreciate your understanding in this matter if you can expedite the process and help me in crediting the amount to my account.

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Feb 18, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

HDFC Bank Customer Care's response Dear Customer,

Please visit the below URL and submit your query details for further assistance:

https://bit.ly/30pLFSg

Alternately, you may write to us at grievance.[protected]@hdfcbank.com

-Nadia
HDFC Bank Customer Assistance

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Address: 103/2nagel kotli Mandi gurdaspur, Gurdaspur, Punjab, 143521

Sir Maine 3rd December 2019 ko cred app sey apne credit card number ending 0392 per 8000rs ki payment ki thi jo ki cred app sey success Ho gyi thi but mere credit card mey woh payment credit nhi hui maine cred app lock email kiya cred app sey yeh email aaya hai please check this detail refund my payment fast( As per your request, we would like to inform you that you have made the payment of ₹8, 000.00(Order ID: 2MERPQ98R7) and the same was successfully credited to your credit card ending X-0392 (HDFC Bank) and the bank has confirmed the payment with the UTR number:[protected].)my email address [protected]@gmail.com

Feb 21, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 14, 2020

Updated by Ravi gymanst Please fast refund my money

Verified Support

Jan 17, 2020

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

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Address: Vadodara, Gujarat, 390016

I have applied hdfc fastag on 11/01/2020 through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr01355267. I didn’t got and conforming mail and any updates.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended. Even from mail i’d provide by hdfc bank with support. [protected]@sahaj.co.in not working and also providing call number [protected] not attending and also not getting any communication regarding fastag.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

+1 photos

Feb 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance

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B

Bhagyashri Vyavahare

Jan 15, 2020

Dear sir, i am Bhagyashree Vishnu Vyavahare working with our bank as BSO from 10jun 2019 to 1 Oct 2019
Branch-Katraj Pune.
Employee code-215914.
Requested to you please send me my relieving letter and full and final settlement.
Thanks
Bhagyashree Vyavahare
vhv.[protected]@rediffmail.com

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Bhagyashri Vyavahare's reply, Jan 6, 2020

Please sending me Full and final settlement with relieving letter.

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Address: 411041

Hello

This is regarding my hdfc fastag application reference no. Is hc[protected].
I received email regarding the account, wallet allocation etc. But i am yet to receive the physical tagt o start using the same.
Have tried calling the customer care number like for eternity but it never connects through.
How can this be resolved. Can someone from hdfctag please get it touch and resolve this issue

Feb 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Please share with us your registered mobile number & email ID, fastag reference number and vehicle registration number at fastag.[protected]@insolutionsglobal.com for better assistance.

-Manoj

HDFC Bank Customer Assistance

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Address: kandukur, Hyderabad, Telangana, 500082

Dear sir/madam,

I actually put a wrong address for credit card shipment so its hold at hitech city hyderabad at blue dart hub so i need my credit card its emergency

So how can i get my credit card? Now im in hyderabad i went to hitech city blue dart hub so they are not giving my shipment so kindly please help me to out this.

Credit card number xxxx xxxx xxxx 8169
Mobile number :- [protected]
Home branch : bank house banjarahills hdfc

Thanks and kind regards
Pinninti mahender reddy
Hyderabad

Feb 18, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to inform that your credit card was sent to your mailing address and returned undelivered due to reason, 'Incomplete Address'. In order to confirm your mailing address and request for redespatch of credit card, we request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL. https://cutt.ly/9rxSJau
In the event of any change in mailing address, we would require a duly filled & signed MID ( Most Important Document ) which is available at the below link seeking change in your address/contact details along with self-attested address proof to enable us to do the needful. https://cutt.ly/2rxSJM6. The address for communication is: HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041

-Nadia
HDFC Bank Customer Assistance

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Address: B605 Blue Arch, Link Raod, Kandivali West, Mumbai City, Maharashtra, 400067

I had applied fast tag and it took too long to reach me after so many follow-up.

Now i lost the fast tag for which i raise online service request vide no sr[protected] on 23 december 2019. I tried calling the given customer care number[protected] but there was no response on this number.

Its been more than 20 days now the status of the request is open and new fasttag is not yet delivered to me.

Also, i tried calling the person but that too was unresponded.

Feb 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 490

bank not issuing noc

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unknown charges for account

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fastag not recd

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credit card noc certificate

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unable to recharge my fastag account

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3rd party transaction

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regarding cashback points for hdfc debit card

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payment missing

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fastag not received

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cancellation of hdfc fastag card order

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I didn't get my fastag sticker

3rd party cash txn inc gst

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hdfc fastag not working

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ashish securities pvt ltd fraud

credited/reversed amount not credited

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payment issue

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regarding fastag from hdfcbank

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regarding fastag application - have not received the physical tag

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credit card shipment

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very poor service for fastag

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