HDFC Bank Complaints & Reviews

Address: Chennai, Tamil Nadu, 600129

Hello sir/madam,

Vehicle no: tn06h7885
Customer id:[protected]

I have issued my hdfc fastag two months back and traveled with this tag couple of times. It working only in one toll gate and in other toll gate not working. Sometimes it shows tag is in blacklist or unknown tag.

Really i dont know where the issue whether its with fastag card or toll booth scanning machine.

Every time struggling a lot while travelling. Please check and let me know for permanent fix.

Also hdfc fastag toll free number never reachable.

Thanks,
Raja
[protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance

Feb 14, 2020

Updated by rajac22 Manoj,
Please let me know how to contact Fastag team directly.
Toll free is never worked. What's their direct contact number.

View replies

U

ujjal kumar Guha

Jan 15, 2020

Fastag application reference number - HFR01349894
Attaching herewith the photocopy of Smart card of the Vehicle.

Reply

D

DrSagar Kachhadia

Jan 15, 2020

Hdfc Fastag not received since 1 month from day of registration...my car no. GJ11AB2155...
CUSTOMER CARE NO. not working or did not answering ..what can i do

Reply

J

[email protected]

Jan 15, 2020

When can I get my FASTag sticker delivered?
Or let me know how to cancel the tag and the amount to get refund
Application reference number :HFR400151
Applied on November 2019
contact no:
[protected]

Very worst service

Reply

B

balaxse104

Jan 15, 2020

I am a HDFC BANK credit card holder.The bank has auto debited Rs 1899 from my credit card number ending with 7590 without my concern date12/12/2019.I am not intersted about this service and don t want this membership any more so cancelthe membership and refundthis debited amountof Rs 1899
NAME BALASUBRAMANIAN

CREDIT CARD NUMBER ENDING 7590

Reply

balaxse104's reply, Jan 6, 2020

kindly refund my amount soon

P

prasadpaps

from Hyderabad, Telangana

Jan 15, 2020

Fast tag not issued till now it has became 3 months

Reply

S

Sarmas Vali

Jan 15, 2020

ALERT:Rs.999.00 spent via CREDIT Card xx7893 at AMAZON1258399 on[protected]:15:53:01 without PIN/OTP.Not you?Call [protected].
Who give permission to deduct money
Immediately to fefund amount to my card

Reply

A

Akanksha Badhani

Sep 3, 2021

Hi,

I have been using this fastag since an year now amd never had any issue while scanning. Today first time it got scanned but second and third time it did not get scanned. What might be an issue?

hdfc fastag not working - Comment #3888582 - Image #0

Reply

Helpful

Found this helpful?

7 Comments

Post your Comment

Comment Guidelines

Address: Fursungi, Pune, Maharashtra, 412308

I downloaded the early salary app and entered the required information.

I thought its a good idea to have the app handy and incase i need money i can use it.

But i was wrong, i was cheated by early salary or ashish securities is a fraud company.

I received a message today which reads as below:

Dear customer mandate reference no: hdfc[protected] issued to ashish securities...

Helpful

1 other people found this review helpful

1 found this helpful

5 Comments

I have got a response from HDFC stating that the transaction for Rs. 999 has been credited/reversed by LOTTO on[protected]:19:02:47 .However, when I have checked the statement, it's not credited yet. PFB the screenshot for your reference and help me in crediting the amount to my account.

I did go to the nearest bank and have submitted the cardholder dispute form for the same and the complaint reference ID is 2091925.It's been ten days since I have raised the dispute but still I see no action being taken by HDFC.

I would greatly appreciate your understanding in this matter if you can expedite the process and help me in crediting the amount to my account.

+1 photos

Feb 18, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

HDFC Bank Customer Care's response Dear Customer,

Please visit the below URL and submit your query details for further assistance:

https://bit.ly/30pLFSg

Alternately, you may write to us at grievance.[protected]@hdfcbank.com

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 103/2nagel kotli Mandi gurdaspur, Gurdaspur, Punjab, 143521

Sir Maine 3rd December 2019 ko cred app sey apne credit card number ending 0392 per 8000rs ki payment ki thi jo ki cred app sey success Ho gyi thi but mere credit card mey woh payment credit nhi hui maine cred app lock email kiya cred app sey yeh email aaya hai please check this detail refund my payment fast( As per your request, we would like to inform you that you have made the payment of ₹8, 000.00(Order ID: 2MERPQ98R7) and the same was successfully credited to your credit card ending X-0392 (HDFC Bank) and the bank has confirmed the payment with the UTR number:[protected].)my email address [protected]@gmail.com

Feb 21, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 14, 2020

Updated by Ravi gymanst Please fast refund my money

Verified Support

Jan 17, 2020

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Vadodara, Gujarat, 390016

I have applied hdfc fastag on 11/01/2020 through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr01355267. I didn’t got and conforming mail and any updates.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended. Even from mail i’d provide by hdfc bank with support. [protected]@sahaj.co.in not working and also providing call number [protected] not attending and also not getting any communication regarding fastag.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

+1 photos

Feb 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance

View replies

B

Bhagyashri Vyavahare

Jan 15, 2020

Dear sir, i am Bhagyashree Vishnu Vyavahare working with our bank as BSO from 10jun 2019 to 1 Oct 2019
Branch-Katraj Pune.
Employee code-215914.
Requested to you please send me my relieving letter and full and final settlement.
Thanks
Bhagyashree Vyavahare
vhv.[protected]@rediffmail.com

Reply

Bhagyashri Vyavahare's reply, Jan 6, 2020

Please sending me Full and final settlement with relieving letter.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 411041

Hello

This is regarding my hdfc fastag application reference no. Is hc[protected].
I received email regarding the account, wallet allocation etc. But i am yet to receive the physical tagt o start using the same.
Have tried calling the customer care number like for eternity but it never connects through.
How can this be resolved. Can someone from hdfctag please get it touch and resolve this issue

Feb 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Please share with us your registered mobile number & email ID, fastag reference number and vehicle registration number at fastag.[protected]@insolutionsglobal.com for better assistance.

-Manoj

HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: kandukur, Hyderabad, Telangana, 500082

Dear sir/madam,

I actually put a wrong address for credit card shipment so its hold at hitech city hyderabad at blue dart hub so i need my credit card its emergency

So how can i get my credit card? Now im in hyderabad i went to hitech city blue dart hub so they are not giving my shipment so kindly please help me to out this.

Credit card number xxxx xxxx xxxx 8169
Mobile number :- [protected]
Home branch : bank house banjarahills hdfc

Thanks and kind regards
Pinninti mahender reddy
Hyderabad

Feb 18, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to inform that your credit card was sent to your mailing address and returned undelivered due to reason, 'Incomplete Address'. In order to confirm your mailing address and request for redespatch of credit card, we request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL. https://cutt.ly/9rxSJau
In the event of any change in mailing address, we would require a duly filled & signed MID ( Most Important Document ) which is available at the below link seeking change in your address/contact details along with self-attested address proof to enable us to do the needful. https://cutt.ly/2rxSJM6. The address for communication is: HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: B605 Blue Arch, Link Raod, Kandivali West, Mumbai City, Maharashtra, 400067

I had applied fast tag and it took too long to reach me after so many follow-up.

Now i lost the fast tag for which i raise online service request vide no sr[protected] on 23 december 2019. I tried calling the given customer care number[protected] but there was no response on this number.

Its been more than 20 days now the status of the request is open and new fasttag is not yet delivered to me.

Also, i tried calling the person but that too was unresponded.

Feb 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 123, Amritsar, Punjab, 143001

My loan no. Is 6880360. Your agent told me that bank will credit cashback in your account after 3rd instalment. My 4th instalment also paid on 6th jan but still not received the cashback. Please credit cashback amount to my bank as you commited when gave the loan. I have bought refrigerator in october 2019. Bank customer care no is not working ([protected])

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at Grievance.[protected]@hdfcbank.com and share us the copy of the purchase invoice and the charge slip with offer terms and conditions so that we can check and update you. Also, please restate your query along with your account and contact details on email.

The Consumer Durable Loan Helpline number is functional. For any query/request with regard to your Consumer Durable Loan, you can also contact [protected] and our team will assist and guide you.

-Nadia

HDFC Bank Customer Assistance

Jan 15, 2020

Updated by manpreetsingharora i have already given the loan account no. So u can check the detail of my purchase.

Jan 20, 2020

Updated by manpreetsingharora not cashback recieved till today

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Qtr. No. C(8)/F, Rail Vihar, Chandrasekharpur, Bhubaneswar, Odisha., Khordha, Odisha, 751023

Refer fastag application ref. No. : hfr01313280

I have received the customer id and wallet id via email, but i am yet to receive the physical copy of my fastag. I was promised delivery by 13th jan latest by the customer care executive. Also i don't have any idea on how to track my application status, nor do i have anything with which i'd know the location/po up to where my package has reached or if it is dispatched at all.
I am a frequent toll gate user and unavailability of a fastag makes things really difficult for me.
Kindly help me.

Jan 17, 2020

Complaint marked as Resolved

The tag reached me in exactly 2 days after I raised a complaint here. Received professional assistance from the concerned team. Though I have one suggestion for the HDFC FasTag team to follow on : Kindly make a more responsive and user friendly dashboard. After submitting a request for the Tag, a user has literally no access whatsoever to the status of the request. And the helpline number seldom works. And when it works, the executive at the other end speaks only in Hindi. This has be more professional from a bank like HDFC.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Kindly note that your FasTag Application is currently under process. Your tag will be dispatched to your mailing address within 15 working days. The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. We request your patience in the interim. For any assistance, please contact the FasTag HelpDesk at[protected] or email at escalations.[protected]@1pay.in

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 1/10,15th cross street venkateshwara Nagar,ramapuram,chennai, 600089

I have applied hdfc fastag on 20 nov, 2019. Three days later i received customer id and wallet id. But the fastag not issued. I contacted customer care and they said me that within 7 working days it will be delivered. But the fastag still not received. I tried to reach customer care multiple times but the toll free number either busy or no one attending. I need the fastag asap. Here's the application reference number : hfr413894.

Feb 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

Please note that your FasTag was dispatched to your mailing address on 05 Dec 2019 through BlueDart Airway Bill Number: [protected] however the same was returned undelivered. For any assistance, please contact the FasTag HelpDesk at[protected] or email at escalations.[protected]@1pay.in

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Uttam Nagar near water tanki, Ludhiana, Punjab

Dear sir,

I have used hdfc bank credit card no. [protected]. I have facing a problem to use my card. All bills & emi's are regularly paid to bank. But bank has blocked my card without giving me any intimation. I want to know why my card has been blocked. It is very frustrating from bank. Please give me a solution to unblock my card so i enjoy the services from bank otherwise i will complaint to the head office of hdfc bank.

Regards,

Yogesh mehta

A/c no. [protected]

Customer id[protected]

Feb 19, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days.The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

This is chintam umamaheswara reddy. I have submitted the account closure form at hdfc bank, cmh road, indira nagar, bangalore on[protected]. The bank offcial said it is initiated. I have sent email to customer care for the status whether it is closed or not. They are asking bank offcial name to whom i have submitted the application, who will ask name of bank official while submitting the form. This hdfc bank is scaring me. I had lot of bitter...

Helpful

Found this helpful?

Write a comment

Address: 4,RAJA WOODMOUNT STREET, Kolkata, West Bengal, 700001

I have applied hdfc fasttag through online and made payment of rs.1000.
The reference number of the application is hfr01353717.

I have applied on january'2020 since then there is no updates and i did not receive any welcome letter to my registered e-mail. I dont find any way to track my application status.

When trying to contact the toll free number, no response recieved.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Jan 16, 2020

Updated by shreyash doshi HAVE RECIEVED THE WALLET ID AND CUSTOMER ID
THANK YOU SO MUCH BUT I HAVE BEEN TRYING TO CALL THE TOLL FRE FOR FASTAG BUT I AM NOT ABLE TO CONNECT AS I HAVE NOT YET RECEIVED THE TAG FOR MY CARS

KINDLY REVERT IN MY MAIL

Jan 16, 2020

Updated by shreyash doshi HAVE RECIEVED THE WALLET ID AND CUSTOMER ID
THANK YOU SO MUCH BUT I HAVE BEEN TRYING TO CALL THE TOLL FRE FOR FASTAG BUT I AM NOT ABLE TO CONNECT AS I HAVE NOT YET RECEIVED THE TAG FOR MY CARS

KINDLY REVERT IN MY MAIL

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560010

I have appiled fastag 2 day before and i didnt get any confirmation mail.
500 rs was debited from my account.
And toll free nos is waste.
Please share the details soon.
Application refrence nos : hfr01362077
.   replace all

Feb 16, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: vill jaganathpur po ps bagbera jamshedpur, dist east singhbhum jharkhand, East Singhbhum, Jharkhand, 831002

I have closed my credit card on 23 dec 2019 i have clear all the dues but instead of they send me the outstanding of 3280 rupees how it is possible that after closing of card the outstanding is coming.kindly look into this matter

+1 photos

Jan 14, 2020

Updated by Raghav Chatterjee This credit card number is giving here the first one i blocked that one credit card number which i have given after that they issue 5 cards and i blocked 4 card and last one i did not blocked the bank authority told me they have closed the card so i did not blocked it my last credit card last four digit is 1699 i did not get any card so i did not know tge full card number

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am sick and tired of your fraud. Again i gave ecs stop letters to ms bhirva from shantipark branch mira rd from sep 2018. I have a proof of all letters. Hdfc did nothing and instead you charged me ecs fee worth more than 60000 rs. Priya nair from mindspace branch realised her mistake and gave me 2 months waiver.
I have requested the fees to be credited back but ms bhirva was rude unhelpful and did not acknowledge her error. Till today i ve not got the fee waiver.
I am a heartpatient with serious condition and not working. Instead of helping you are ignoring. I am enclosing a copy of rbi lokpal complaint i made.
I have also hired a lawyer d pisolkar who said i will get good compensation.
Thank you for ignoring my request ms bhirva
Cust id 22840860.
Rbi lokpal complaint no. [protected] against ms bhirva

Feb 18, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

HDFC Bank Customer Care's response Dear Customer,

Kindly write to us at https://bit.ly/2Lzhyn3 along with the acknowledgement copy of the request submitted for the cancellation to enable us to check and assist. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance

View replies

A

Anupama KN

from Mumbai, Maharashtra

Jan 17, 2020

That is right. Ignore at your own peril Bhirva

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi,
I just received a msg from hdfc stating "dear customer mandate reference no: hdfc* issued to ava lifestyle products and services p l with value rs. 918.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch."
I haven't issued or requested for such.
As i have gone through this form, i encountered various issues of this kind that people have faced earlier.br...

+1 photos

Helpful

Found this helpful?

Write a comment

Received a message saying:

Ur transaction on hdfc bank debit/atm card ending 3230 for rs. 410.00 has been credited/reversed by indianra3472086 on[protected]:20:30:48
It's been more than 12 hours and the
Amount has not been credited to the account yet. Checked the statement as well. Could you kindly check why the amount has not been credited yet....

Helpful

Found this helpful?

Write a comment

Address: Mandipete, Davanagere, Karnataka, 577004

Funds on hold
Account number: [protected]
As on date: 14 jan 2020
Amount held by
Hdfc bank (For mirevenue hold through gefu): ₹675.96
Without any information any thing they have kept money on hold and debited from my account without any message of deduction... Like this how many times they have done this time i noticed what about if i haven't noticed how many times they might have done like this...

+1 photos

Feb 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance.

View replies

P

pankajsadan

Mar 19, 2020

Funds on hold
Account number: [protected]
As on date: 19 March 2020
Amount held by
Hdfc bank (For mirevenue hold through gefu): ₹6, 474.40
Without any information any thing they have kept money on hold and debited from my account without any message of deduction... Like this how many times they have done this time i noticed what about if i haven't noticed how many times they might have done like this...

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 489

hdfc fastag not working

Post your Comment

ashish securities pvt ltd fraud

credited/reversed amount not credited

Post your Comment

payment issue

Post your Comment

regarding fastag from hdfcbank

Post your Comment

regarding fastag application - have not received the physical tag

Post your Comment

credit card shipment

Post your Comment

very poor service for fastag

Post your Comment

cashback

Post your Comment

yet to receive the physical fastag

Post your Comment

not received fastag

Post your Comment

regarding credit card blocked

Post your Comment

account closure

fastag

Post your Comment

fastag status not received

Post your Comment

credit card payment issue

Post your Comment

I m complaining

Post your Comment

unknown ad hoc mandate issued on the account

amount not credited

mi revenue hold through gefu

Post your Comment

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 489

hdfc fastag not working

Post your Comment

ashish securities pvt ltd fraud

credited/reversed amount not credited

Post your Comment

payment issue

Post your Comment

regarding fastag from hdfcbank

Post your Comment

regarding fastag application - have not received the physical tag

Post your Comment

credit card shipment

Post your Comment

very poor service for fastag

Post your Comment

cashback

Post your Comment

yet to receive the physical fastag

Post your Comment

not received fastag

Post your Comment

regarding credit card blocked

Post your Comment

account closure

fastag

Post your Comment

fastag status not received

Post your Comment

credit card payment issue

Post your Comment

I m complaining

Post your Comment

unknown ad hoc mandate issued on the account

amount not credited

mi revenue hold through gefu

Post your Comment

Related businesses