HDFC Bank Complaints & Reviews

Firstly thanks to consumer complaints forum to provide an opportunity to resolve the consumer issues when the customer care team failing to address them effectively.

I have purchased a car in dec 2017 and got the hdfc fastag wallet from the same showroom. The wallet has the temporary registration number as the vehicle is new and it bares only the tr number while purchasing it. I got my car registered in feb 2018. Although the...

I applied for fastag from the online portal on 1st december. My fastag ref number is hfr821321. I have recd one tag but i have still not received the second tag. The money has been deducted from my credit card for both tags. I have sent emails to status. [protected]@sahaj.co.in - that email id does not work. I have been trying the phone [protected] - that number does not work....

Date of incident 1 - 19.12.2019
User id[protected]
Toll plaza - porur, vanagaram
Issue - double time charged, instead of inr 60, they charged inr 80.

Date of incident 2 - 02.01.2020
User id[protected]
Toll plaza - porur, vanagaram
Issue - double time charged, instead of inr 60, they charged inr 80.

So totally inr 40 need to be refund without fail....

My fastag is not working my car number is pb 65m 4550 my contact number is [protected] i am facing the problem. My fastag is not working. I was on the way from zirakpur to rajpura and when i stopped on a toll i found that my fastag is not being scanned. Even i was having rs 400 in my fastag account. Please sort this problem out & reply me further. Below i am providing my details!!!
Costumer i'd number[protected]
Wallet id...

I have applied for hdfc fastag on 13th december 2019 and have not received any tag yet. My wallet id and user id were sent to my email address and was informed that my wallet is recharged with 300 rupees, but the fastag is lost.

On 26th december 2019 i have received an envelope stating there was fastag inside the envelope, but when i opened the envelope i saw only the instructions paper and the fastag was missing inside the...

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 01/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th dec onwards....

Hi team,

This is just to shift your focus to the tormenting harrassment and i'm going through from the third part collection department of hdfc bank for recovery of their credit card due as i'm going through some financial crunch and asked for a time limit till 6th edition f jan 2020. I'm not a chronic defaulter and have missed only payment for november.

However, recently i'm being harrassed by these so called...

Hi!
My hdfc credit card application status is showing to be "approved" and delivered through bluedart on 26.12.2019, but as i was not home for a week, i did not get the card. Could you please help me out? My mobile number is [protected] and hdfc credit card application number cc45757826. I did try the customer care number of the bank, but it has no exact point where i can register my problem, nor any link to talk to the relevant customer...

Dear sir/madam,

I ajmeera srinivasu nayak had worked on hdfc securities ltd.in vijayawada krishna nagar branch.
In the year 2017 to 2018 as a assistant manager and i had resonated but sitll i didn't received my relieving latter

Please do the need full

Address
A srinivasu nayak ajmeera
Kotturu tadepalli rural
Vijayawada
Andhra pradesh
520012
br...

I applied for fastag with hdfc bank for 3 vehicles in family. Now the problems are
1. I am not able to know which fastag is for which vehicle as nothing is mentioned on tag
2. I had an issue while registering user id online as system got hung. Now when i want to register as '1st time user' message says 'already registered' and when i click on forgot password, message says 'user id does not exist'
3. Customer care number...

Dear sir/ madam,
I would bring to your notice that i have applied for 2 vehicle i. E. (Dl7cg 9554 & dl12cg 6049) with wide fastag application no: hfr804068.
I have paid rs 1000.00 by my hdfc credit card. Details can be checked.
As per your blue dart courier awb : [protected], i have revived only one fastag for vehicle - dl7cg 9554.
My fastag for vehicle dl12cg 6049 is still pending.
Please let me know...

Hi,

For me the fastag account issuance & approval happened by 23rd dec 2019 but i am yet to receive the actual fastag.
There has been no communication regarding this from hdfc. The customer support toll free no. Is totally non-functional.
I can login to my fastag account online but i don't have the tag yet to use.
Pretty disappointing service from hdfc bank.

Thanks,
Nimesh...

I had received sms from hdfc bank 27th december 2019, which says that rs 1899/- deducted from my credit card to one assist membership fee.
As i had already informed to cancel my membership they not cancelled and without informing me they illegally deducted above said amount from my credit card. I had seen many cases of such kind from your one assist agency. I want my money to credited back to my account at an early date. If not i...

Hi,

I have made the transaction by through paytm app booking for flight on which has transaction processal had been done but after few times which got failures but money got deducted my hdfc credit card account not yet reversed has been happened which has multiple type attemptes of customers care team. So plz find out the alternative solution as earliest possible to credited my respective account.

With regardsbr...

Hi,

On 2nd of Jan, from my account 459rs has been deducted automatically which i have not done.

This is not at all acceptable.I am not sure how you people are cheating customers like this.

reference no: iqshi44fafz2pogq-PAYUIDFCBANKFASTAG
cheque no:[protected]

customer id:[protected]
My wallet no:[protected]
Could you please refund my money....

My HDFC Customer I'D is 52422838.I have applied for Fastag online on 22 December 2019. Although I got my wallet I'd and fees summary but yet not received Fastag physically. Nor I received any status about it. I have been your client for last 7 years and got instant disbursals of loans in no time yet I fail to understand why it is taking so much time to issue a simple tag even when it is promised to deliver within seven days as shown under...

The hdfc bank has put a hold on my funds of rupees 931.16 as mi revenue hold through gefu, ac number is
CUSTOMER ID: 58604437
Ifsc:HDFC0002197
Branch: peddapuram AP
The customer service is not able to give any info on this. after all the effort the customer service is not helpful. This much public amount looted means what will do Hdfc bank always doing like that....

My fastag sticker is damaged.
I am trying to get a replacement sticker for my vehicle.
I have tried to contact the call center number [protected] many times, but could not reach any one. When I approached HDFC help desk, I am asked to write email to Shankar.[protected]@hdfcbank.com. No response received for my email. I have written to support.fastag@sahaj.co.in, and no response received.
Not sure to whom I need to reach...

I have applied hdfc fastag through online and made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is HFR01222243. I have uploaded signed copy of the final document and rc and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended....

Its been more than 40 days since i have applied. Yet to receive any progress or fastag from the team. Infact i had already raised a concern in this forum for which i got a response stating that it will be resolved in 7 days.

On 20th November 2019, I had applied hdfc fastag through online and made payment as well.

The reference number of the application is hfr425209.

I have uploaded rc for fast...