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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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18420
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A
ashish484
Jan 18, 2020
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Address: Ajmer, Rajasthan, 305901

Sir
I have fastag having Wallet ID is : [protected].

It is being auto debit with Rs. 230 on 14-Jan-2020 in the name of adjustment entry. It is an unauthorized transaction. I have not permitted to deduct the same. We understand that there is error is system or somebody is doing malfunctioning.

My balance was Rs. 410/- but now it is showing Rs. 180 only. Hence Rs. 230/- is being deducted wrongly.

We are trying on toll free no but it is always busy.

Please clarify and confirm the reason.
for any query please call on [protected].

Regards
Ashish jhanwar
Beawar
HDFC Bank customer support has been notified about the posted complaint.
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    K
    Kashyap Addanki
    Jan 16, 2020
    Resolved
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    Resolved

    Address: Nagarjuna Nagar tarnaka, 500017

    My account 501*6534 went into - balance of 2k when i check why the account is on hold it was showing hdfc bank — mirevenue hold through gefu. Firstly i don't understand why this had happened and i really demand an explanation and make corrections immediately that is really appreciated if done.

    Reach me on [protected]

    Without any update how can bank take these decisions very disgusting
    Feb 22, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 16, 2020
    HDFC Bank Customer Care's response     Dear Customer,

    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Nadia
    HDFC Bank Customer Assistance
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      A
      Aman kaku
      Jan 16, 2020
      Resolved
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      Resolved

      Address: Kapurthala, Punjab, 144401

      Respected sir,

      I want to inform you that i visited hdfc bank branch to request mr. Vikas sharma to provide a copy of my resignation letter to receive my relieving letter. But he ignored my request every time and that is happening from year[protected].

      I also submit my request directly to concern department to provide my relieving letter but they replied to provide resignation letter copy.

      Please help me to provide my relieving letter as soon as possible.
      My all details are mentioned below.

      Regards
      Amanpal singh
      Mob:[protected]
      Dated: 16-jan-2020

      My details are given below

      Emp code
      163736

      Emp name
      Amanpal singh

      Doj
      04-jun-16

      Dol
      30-oct-16

      Designation
      Sales officer
      Feb 21, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 16, 2020
      HDFC Bank Customer Care's response       Dear Customer,

      Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

      -Bejoy
      HDFC Bank Customer Assistance
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        C
        Colpa
        Jan 16, 2020
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        Address: 600005

        Hi,

        I want to know the reason for the charges of ₹165 from my account with the description as "INTER-BRN CASH CHG".

        What is that for? Why you are charging me?

        Custom ID[protected]
        Phone # - [protected]
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          D
          Divyanka Dubey
          Jan 16, 2020
          Resolved
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          Resolved

          Address: 110095

          Today, 015 jan2020, rs 177 had deducted from my hdfc account. When i checked the deduction the detail is showing there as "3rd party cash txn inc gst". I am not aware about this deduction? Why the account has been deducted on such an amount without informing to the customer? It is really unsafe to keep funds in account. I need my refund back

          Regards,
          Divyanka.
          Feb 16, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 16, 2020
          HDFC Bank Customer Care's response           Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Ana
          HDFC Bank Customer Assistance
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            H
            Hassaan1986
            Jan 15, 2020
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            Address: Hyderabad, Andhra Pradesh, 500087

            On 14th jan-2020 i have received text message from hdfc bank fastag, they charged me rs 200 for adjustment entry even when i was at home, can hdfc explain what is this adjustment entry and why have they charged me.

            Looks there is some big time fraud going on in the name if fastag and they are looting people just like that. I am never going to recharge my hdfc fastag again unless they explain me what they have charged me for.
            HDFC Bank customer support has been notified about the posted complaint.
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              H
              hiteshsindhi2
              Jan 15, 2020
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              Address: A603, Blueberry Apartment, Papde wasti,, Hadapsar, Pune, Maharashtra, 412308

              I am been charged rs. 177 stating inter-brn cash chg incl gst.

              Not getting proper answer on this from branch. I have a salaried account and transaction and other services are free for me.

              I did a deposit of 49500 for which i have been charged, which i should not be charged.

              Account number: [protected]

              If it is in rule, please let me know, i will be pleased to change my salary account to other bank, they are begging me to open my account in their bank as i have excellent cibil score.
              HDFC Bank customer support has been notified about the posted complaint.
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                V
                Viralpitroda
                from Delhi, Delhi
                Jan 15, 2020
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                Please help me with the date when i will get my salary and relieving letter.
                Their is any problem regarding this let me know
                Because its taking to much time and please help me with concern person to contact about further
                My employee code is 209360
                Hdfc bank gansoli branch
                My date of resignation was 18/7/19
                My last date of working was 17/8/19
                Do the needful
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 15, 2020
                HDFC Bank Customer Care's response                 Dear Customer,

                please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                -Anay
                HDFC Bank Customer Assistance
                Jan 16, 2020
                Updated by Viralpitroda                 Myself viral pitroda
                Employee code- 209360
                Supervisors name - dharmendra paride
                Office location- gansoli branch
                Please do the needful
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                  N
                  Nidhiraikwar
                  Jan 15, 2020
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                  Address: M.I.G.-52, Indraprastha garden, sagar road, Chhatarpur, Madhya Pradesh, 471001

                  Dear sir/mam, i made a transaction using payzapp (A/c no.- in[protected] using card withdrawal on 18th nov'18 on jabong website, placed an order (Order id[protected]-7669501). Due to some reasons i returned the product. They intiated the refundable amount of rs.1538 on 6th dec'18 with the bank reference number is[protected] but that amount isn't credited yet to my account. I made lots of calls to merchant and bank. The merchant said - "the transaction is successful talk to your bank side" they don't even tell about the bank in which they transfer the amount. Whenever talk to the bank they said - "there is no refrence id". They didn't resolve my problems till today. I don't know where is my credit and where i complaint. I am totally fed up with talking them. My registered mobile number on jabong is - [protected] and the email id is - [protected]@gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    pgemini
                    Jan 15, 2020
                    Resolved
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                    Resolved

                    Address: Shivsagar Estate Dr Annie Besant Road Worli Mumbai 400018, Mumbai City, Maharashtra, 400018

                    Hello my loan no. Is 7269071
                    I have 2 accounts on same customer id. At the time of loan without intimation hdfc agent add my salary account to my loan account.
                    I said him to add my saving account to my loan account. I use my salary account very rarely.
                    This month emi bounced and 649 inr deducted from my account. Bank didn't refund my 649 inr.
                    Feb 17, 2020
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 16, 2020
                    HDFC Bank Customer Care's response                     Dear Customer,

                    We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      P
                      Prakash_Ramesh
                      Jan 15, 2020
                      Resolved
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                      Resolved

                      Address: Mahindra world city HDFC Branch,Chennai, Chennai, Tamil Nadu, 600053

                      Resolution: change of wrong email id in my account

                      Having hdfc as my salary account, opened like 8 months before through my working organisation. My email id registered in my account is wrong so that im not receiving any transaction alerts and statement mails. Have given complaint thrice earlier.
                      Meanwhile, my mobile/net banking password also prompts some error. When i try to change the password, it sends an otp to mobile number & email where im having no access with since mail id registered is not mine.

                      Jan 15th 2020 is my hdfc credit card due payment date where i literally struck up now without any access to pay the bill. Gave a complaint to customer care through ivr twice but still no support. Hope the respected team would help me on this.
                      Jan 29, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 16, 2020
                      HDFC Bank Customer Care's response                       Dear Customer,

                      We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        P
                        Premdeep2905
                        Jan 15, 2020
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110092

                        Hi sir,
                        I took a car loan from hdfc bank for my car number dl1y e 2947and settled it in the month of november 2019. But the bank is not providing noc for it saying that there is pending dues on my credit card ending 1914. I have already settled that credit card in the month of november 2019. After so many complaints and request the bank is not providing the noc. Kindly look into the matter and help me out.
                        Feb 16, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jan 15, 2020
                        Updated by Premdeep2905                         Loan Account Number:[protected]
                        Verified Support
                        Jan 15, 2020
                        HDFC Bank Customer Care's response                         Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Loan Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        View replies
                        Tried to use the link provided but its not working
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                          N
                          Nikhil Raskar
                          from Pune, Maharashtra
                          Jan 15, 2020
                          Resolved
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                          Resolved

                          . Nwd decchg 06-01-20 cardend[protected]mir[protected]

                          15-jan-2020
                          My account was deducted with 29.50 twice.
                          Need proper refund for the same. I am not doing any ecs transaction on the account and still i am getting this charges.
                          This is not the first time hdfc have charged me. I have paid more than 10k for the account as it was in dormant state for long time.
                          Feb 17, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 15, 2020
                          HDFC Bank Customer Care's response                           Dear Customer,

                          I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          View replies
                          Car reg no.KA04MW8920, has been registered with hdfc bank for Fstag a/ c for rs 200/ by M/s Varun Motors/ Maruthi Nexa and the amont in the a/c is below normal/ required balance. I do not know the details of the fastag a, /c such as user id, wallett i and the password of the a/ cwith hdfc bank.pl guide me how I can recharge it.
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                          I applied for hdfc fastag three weeks back. I got my wallet I'd from hdfc, but did not get RFID yet. Hdfc customer care number is either busy or not working and there is no email I'd or procedure anywhere in the site to get RFID. Please help.
                          Reply
                          I have applied for Fastag on 3rd Dec with reference no. HFR865555. I have received customer id and wallet id through SMS but Fastag not deliver. I am waiting for fastag. Kindly deliver the Fastag. There is no any tracking mechanism for Fastag. Service is not good.
                          Reply
                          Hi sir gd morning I did not recieved any of my courier from my partner bank hdfc bank so you please reschedule the delivery of it
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                            D
                            Dnyaneshwar 0547
                            Jan 15, 2020
                            Resolved
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                            Resolved

                            Address: Mungi Engineers Pvt ltd Plot no E66,67,68,70 MIDC Ambad , Nashik 422010 Cell 9765754752, Nashik, Maharashtra, 422010

                            Respected sir & mam,


                            As per your sms till we dont recd fast tag from hdfc bank due to home address issue

                            So kindly request to you please send fast tag below mentioned address


                            Name :- dnyaneshwar namdeo gangurde

                            Customer id :[protected]
                            Wallet no :- [protected]
                            Application no :- hfr01279984

                            New address :- mungi engineers pvt ltd
                            Plot no e66, 67, 68, 70
                            Midc ambad, nashik 422010
                            Cell [protected]

                            So kindly request to you pl send fast tag to below mentioned respective address


                            Regards,
                            Dnyaneshwar gangurde
                            Mungi engineers pvt. Ltd.
                            Purchase department
                            E-67, 68, 69, 70, midc, ambad,
                            Feb 19, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 15, 2020
                            HDFC Bank Customer Care's response                             Dear Customer,

                            Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                            -Anay
                            HDFC Bank Customer Assistance
                            Verified Support
                            Jan 15, 2020
                            HDFC Bank Customer Care's response                             Dear Customer,

                            Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                            -Anay
                            HDFC Bank Customer Assistance
                            View replies
                            Car reg no.KA04MW8920, has been registered with hdfc bank for Fstag by M/s Varun Motors/ Maruthi Nexa and the amont in the a/c is below normal/ required balance. I do not know the details of the fastag a, /c with hdfc bank.pl guide me how I can recharge it.
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                              N
                              Nagaraj Kamath
                              Jan 15, 2020
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                              Dear sir,

                              Please provide the no objection certificate for my hdfc bank credit card.

                              I would also request you to please clear my name from cibil as the all dues ware been paid.

                              Name : nagaraj kamath

                              Card no: [protected]

                              Registered mobile number: [protected]

                              Contact number: +[protected]

                              Mail :[protected]@gmail.com

                              Pan number : avspk7189b
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 17, 2020
                              HDFC Bank Customer Care's response                               Dear Customer,

                              We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/66668102 for any queries in this regard.

                              -Nadia
                              HDFC Bank Customer Assistance
                              Jan 17, 2020
                              Updated by Nagaraj Kamath                               Kindly provide the contact information, above information is in protected view
                              Jan 23, 2020
                              Updated by Nagaraj Kamath                               Kindly provide the contact information, above information is in protected view
                              Feb 08, 2020
                              Updated by Nagaraj Kamath                               Kindly provide the proper mail ID
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                                S
                                SudiptoDe
                                Jan 15, 2020
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                                Hi,
                                I got my fastag from hdfc when i brought my car. But now i have to recharge my account but i didn't have customer id & wallet id, so couldn't recharge my fastag. I didn't received welcome mailer too. I tried to call customer care no., but it's not working. This has been really disappointing and i didn't find customer mail id.
                                Please let me know how can i recover my customer id & wallet id.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sourav Deysarkar
                                  Jan 15, 2020
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                                  Resolved

                                  Address: Ranga Reddy, Andhra Pradesh, 500084

                                  I've been charged 177 inr four times (Total 708 inr) due to some 3rd party transaction cash. This is the first time i've noticed anything like this and seems to be completely fraudulent since this is not something that i've approved of. Also, 708 inr is no small amount. Hence, would request the bank officials to look into this and get the refund credited asap.
                                  Feb 15, 2020
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 15, 2020
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network. However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank.

                                  Third-Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

                                  Please feel free to write to us using below URL further assistance

                                  https://bit.ly/2tXWVcu

                                  Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Zubin
                                  HDFC Bank Custome Assistance
                                  View replies
                                  I have booked HDFC Fastag, yet to get it delivered at the mentioned address...It's more than 7 days.
                                  UPDATE: FASTag application HFR01259316 was successful.
                                  You will receive a PDF on registered Email ID and FASTag in 7 working days.

                                  Pathetic service from HDFC team.
                                  Reply
                                  At shedung toll plaza NH48 in last month 4 time cash payment and fast tag online payment debited.

                                  My car No. MH12 RT 9913

                                  Auto debited amount msg received after long time. Also unknown transaction of RS. 18 debited while I m in office.
                                  Reply
                                  Please cancel my one assist insurance.My mobile number is [protected].
                                  Reply
                                  Please refer my customer ID[protected] and Wallet ID [protected].
                                  I have not received the Fastag till after expiry of 13 days.
                                  It is requested to dispatch the same at the earliest.
                                  Col Raj Singh
                                  [protected].
                                  Reply
                                  I had applied for fastag on 4 December 2019 and on 6 dec I received email that tag has been successfully issued and i didn’t receive that sticker. Wallted id. [protected]
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                                    H
                                    Hannan Ahmed
                                    Jan 15, 2020
                                    Resolved
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                                    Resolved

                                    Address: Ahmednagar, Maharashtra, 414003

                                    I've not received 10% cashbank points earned during diwali sale and 5% additional cashback via smartbuy. I used hdfc debit card on 9th october 2019. It has been more than 90 days now. I could not find any complaint option on hdfc bank website regarding cashback redemption and cashback points deposit.

                                    Kindly look into the matter as soon as possible. Please provide contact reference for submitting this complaint.
                                    Feb 19, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Jan 15, 2020
                                    Updated by Hannan Ahmed                                     Just now, I received the HDFC alert that Debit Card Promotional Points earned on or before Oct 2019 expire in Feb 2020. I have not yet received any kind of promotional cashback points on my HDFC Netbanking A/c as I'm supposed to.
                                    Verified Support
                                    Jan 15, 2020
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      R
                                      Ravi gymanst
                                      Jan 15, 2020
                                      Resolved
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                                      Resolved

                                      Address: 103/3 nagel kotli mandi gurdaspur, Gurdaspur, Punjab, 143521

                                      This order number is not credited my credit card please check this details

                                      (As discussed the card pulled by the bureau was your old card and the new card that you have added is an upgraded card. As the payment is successful. We request you to write an email to the bank with the payment successful details and once the bank replies on the same, please share it with us.

                                      3rd decemver-order details - 2merpq98r7 (₹8, 000.00)-utr[protected]xxxxxxxx-0392 @3 dec '19, 09:32:19 am.
                                      18th december-order details - l7d9904e8k (₹100.00)-utr[protected][protected]@18 dec '19, 08:49:44 pm)
                                      Jan 15, 2020
                                      Complaint marked as Resolved 
                                      My email address [email protected] My phone number 6005727922
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Jan 15, 2020
                                      Updated by Ravi gymanst                                       Please refund my payment
                                      View replies
                                      I ordered a microwave on 10 October 2019 on Amazon worth Rs. 12, 908.. I should have got 10% cashback of Rs 1290 within 90 days.. I still have not received the cashback... Please help..

                                      Sudhindra Nath Patgiri
                                      [protected]
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                                      Today, when i am coming from rohtak haryana by my car no. PB65X5400, at Rohad Toll, Haryana, Rs.60.00 charged twice at Rohad Toll. Please look into the matter and refund Rs.60.00.
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                                      With reference on 22 nd November 2019.

                                      Customer Id is[protected] and Wallet Id is [protected] issues but till now i have not received the Fast Tag, request you to Kindly send me the Fast Tag with Registered address.
                                      MobL[protected]
                                      Reply
                                      With reference on 22 nd November 2019.

                                      Customer Id is[protected] and Wallet Id is [protected] issues but till now i have not received the Fast Tag, request you to Kindly send me the Fast Tag with Registered address.
                                      MobL[protected]
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                                        Deshmukhv
                                        Jan 15, 2020
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                                        Address: AA Block 1 Shayona Residency, valia Road, Near ambey green city, Bharuch, Gujarat, 393001

                                        I have applied for fastag through hdfc portal online. I got confirmation mail of fastag pdf. On 27/12/2019 through mail. After mail confirmation physical fastag must be received within 7 days, but physical fastag not received till date. Also hdfc fastag toll free number is always busy when i call for compliant. Kindly look into this and resolve issue. Also let me know when i will get fastag
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Jan 15, 2020
                                        Updated by Deshmukhv                                         HDFC fastag registration number HFR01110777
                                        Verified Support
                                        Jan 15, 2020
                                        HDFC Bank Customer Care's response                                         Dear Customer,

                                        Please share with us your registered mobile number & email ID, fastag reference number and vehicle registration number at fastag.[protected]@insolutionsglobal.com for better assistance.




                                        -Manoj

                                        HDFC Bank Customer Assistance
                                        Jan 20, 2020
                                        Updated by Deshmukhv                                         Hi,
                                        My registered mobile number is [protected].
                                        Email - [protected]@rediffmail.com
                                        Fastag Reference number - HFR01110777.

                                        Kindly confirm when I will receive fastag physically. It is more than month.
                                        Jan 20, 2020
                                        Updated by Deshmukhv                                         Please update the status
                                        Jan 22, 2020
                                        Updated by Deshmukhv                                         Hi sir,
                                        Kindly update the status.

                                        Very disappointed with the service of HDFC bank fastag.
                                        View replies
                                        Hi

                                        Very Very Disappointed with the service from HDFCBankfastag department, its more than 1 & half month from application date for fastag still not received it. Also there is no any communication regarding reason for delay & actual delivery date.

                                        Kindly update whether i get fastag phyically or not ?????????
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