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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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A
Albie Haokip
from Bengaluru, Karnataka
Apr 27, 2019
Resolved
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Address: 1st Main 3rd Cross Maheshwari Nagar, Opposite SLN Motors, 560048

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 4727 without my concern on date:20/04/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

Oneassist relationship number : 1927332
Name :- thenneilhing haokip
Mobile no. :- [protected]
Credit card number ending :- 4727
Jun 3, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 03, 2019
HDFC Bank Customer Care's response
Dear Customer,

We understand from your mail that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through mail. Hence, we request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. We also request you to contact the below-mentioned numbers to cancel One Assist Program. India Toll Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in.

-Zubin
HDFC Bank Customer Assistance
Dear Thenneilhing,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
Hi HDFC Bank,

I had one HDFC credit card transaction on 20/04/2019
Amount is 13675.27. It's not done by me
I was already blocked my card and send the mail dispute department.
Please solve my problem

REF :- [protected]

hdfc credit card cancellation of one assist membership and refund - Comment #3419184 - Image #0
[email protected]'s reply, Apr 26, 2019
Please
Solve the problem
I am using AIRTEL Mobile. I received all types of messages. But HDFC not working for 2 days
I want personal loan but my account not open
Hardeep Rai's reply, Apr 23, 2019
I want personal loan but my account not open
I don't receive debit card till now and account is opened on 24 march 2019 this is the bad service of hdfc bank to our customers there is no proper response when i go branch
[protected]
Shubham chinchole's reply, Apr 21, 2019
Lone statement
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    Y
    Yaseen Ali Mohammed
    from Bengaluru, Karnataka
    Apr 27, 2019
    Resolved
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    Address: Kale Pather, Hyderabad., 500053

    Respected Sir/Ma'am,

    I would like to bring to your notice that I got Jumbo LOAN from HDFC which was disbursed forcefully because I was not interested. You may please pull out my LOAN details and recordings using my mobile number [protected]. I was paying EMIs but due to some financial crisis my EMI bounced. I am receiving calls from HDFC daily since morning to late evening and I am requesting to give some time and I will pay. Collection team is harassing like anything. On top of that today I received a call from collection team (Hyderabad - Secretariat) agent name Mr. JUJUBI (HisDy.Manager Mr. Anand). I informed him that yesterday 26th April 2019 I spoke to Manager of collection team and I took time and his manager agreed. Mr. JUJUBI started threatening me and warning me that If I am not making payment immediately he will visit my home. He want to collect money from my family if not he will collect home appliances form my home forcefully and sell it in market to recover pending EMI. He spoke ### words about my family ladies/girls. He bursted like anything started talking about my religion that. His words are '' ALL MUSLIMS ARE FRAUD, STUPID, MUSLIMS ALWAYS CHEATS, KATTON PE BAITHNEY WALE TUM LOG, KUCH KAAM NAI KARTE AND PAISE KHATEY" He also said he will speak in this way only with all muslims and people like me as If he got this training from management. When he disconnected call, I called back. on same number and spoke with Mr. Anand (Dy. Manager) He said he will call back or he will arrange a call back from his superior but no and disconnected call without intimation. I called more than 20 times and requested to take a complaint but no one is ready to take complain and every call got disconnected. Finally they put my CALL ON rejection list I think so because of which I am unable to connect with them. I spoke with Mr. Haribala 5th Floor. Mr. Anand- 6th floor. I informed everyone that I am recording all calls please register complaint or transfer call but no one helped me. Even I informed them that I will file a police case or I will report it to Mr. Aditya Puri still no one bother to talk or understand my concern. I have all call recordings and I am going to publish on Consumer FORUM, Grahak Seva, Facebook, Twitter and all complaint FORUMs/Social media.

    There is no agreement between HDFC and me which says that anyone can approach my family or I will be harassed for payments or disrespect my religion or talk ### about my family. No single term or statement according to agreement says that you (HDFC) can do all above things with me. No one has authorisation to approach my family or threat me or harass me or disrespect me, my family and my religion.

    I request you to go back to all call recording and I want all call recording to be shared with me and If not you need to share all call recordings to Police and Court of law. I also have call recordings and I will be posting it on social media.

    Regards
    Mohammed Yaseen Ali
    [protected]
    Jun 4, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 04, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

    -Nadia
    HDFC Bank Customer Assistance
    Aug 13, 2019
    Updated by Yaseen Ali Mohammed
    Case not yet resolved. Worst customer service. No body resolved my issue.
    I m pap online 6439 rs convert emi hdfc credit card for buy mobile but transaction failed but amount deduct and emi deduct but banker say i cant help you not file my complaint. I send you bank statement and flipkart email.
    Flipkart say seller is not recieved a payment and talk to bank but is not responisible.

    harassment/warnings/threatening to customers - Comment #3419271 - Image #0
    harassment/warnings/threatening to customers - Comment #3419271 - Image #1
    I m pap online 6439 rs convert emi hdfc credit card for buy mobile but transaction failed but amount deduct and emi deduct but banker say i cant help you not file my complaint. I send you bank statement and flipkart email.
    Flipkart say seller is not recieved a payment and talk to bank but is not responisible.
    Transferred 7500 on 28 Feb to Canara bank beneficiary, account got closed due to account holder passed away, gave several complaints in CC, but not solved, calls disconnected, redirected wrongly to credit card division, need a solution for this complaint
    Dear Sir my HDFC current Account is in branch gyanpur with account number [protected] in my account balance is 34979.90 rs. but bank is detected money 2124.00 rs on 05/01/2019 norm AQB ser chgs.
    please give me reson when I have maintained the minimum balance
    I had placed order for Rs 1045 using Phone Pe.
    From Phone Pe end refund amount has been initiated but not from HDFC end.
    Bank has not given me refund yet.
    Below is ARN number provided by Phone Pe
    ARN number:[protected]
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      Gourab Saml
      from Motihari, Bihar
      Apr 27, 2019
      Resolved
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      Resolved

      Address: Bgr mining infra ltd., Jharsuguda, Odisha, 768218

      [protected] i went to andhra bank atm at-bellaguntha, dist-Ganjam, state-odisha, pin-761119 withdraw of rs-10000/- and did all formalities but finally did not received amount from atm but rs-10000/-deducted from my account.

      Hence please do something for my amount and
      Credit to back in my account

      Sankar gouda

      A/c no-[protected]
      Branch-Jharsuguda
      Branch code - 763
      Contact Person-[protected]
      Jun 10, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Apr 30, 2019
      Updated by Gourab Saml
      Dear Sir,

      please do something for my amount and Credit to back in my account.Please required my complaints.
      Verified Support
      May 03, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      Your request for customer dispute has been logged. The complaint id no. is 1893256. As an HDFC Bank customer, when you transact at a non-HDFC Bank ATM the transaction is routed through ATM networks authorized and governed by the RBI. As per the extant RBI guidelines, disputes pertaining to non/short dispensation of cash need to be resolved by way of Charge Back, wherein the card issuing bank raises a chargeback on the acquiring bank whose ATM was used to conduct the transaction. The acquiring bank has to revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed failing which the customer’s account will be credited within 7 working days from the date of complaint. Furthermore, as per the network operating guidelines, the ATM log is sufficient and conclusive proof of successful cash dispensation.

      -Zubin
      HDFC Bank Customer Assistance
      My Premium amount deducted by credit card before due date(10days) .
      Due date-04/05/2019
      Amount deducted-25/04/2019
      Why-?

      money deducted from account but not received - Comment #3418800 - Image #0
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        R
        Ragu R
        from Avinashi, Tamil Nadu
        Apr 27, 2019
        Resolved
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        Address: 643001
        Website: hdfclife.com

        I had applied for hdfc life insurance online, and paid a premium of rs.6513, but the process was getting hectic, and i sent a mail requesting for withdrawal of application, and apply directly by visiting the local hdfc branch. I received a confirmation mail for application withdrawal but refund of the premium paid was only rs.1513. Inspite of my repeated request for refund, the replies i have been getting is that the policy is active and rs.5000 has been retained as premium for the policy, and now i have received mail that another rs.10000 is overdue as monthly premium.
        Jun 14, 2019
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Verified Support
        Apr 30, 2019
        HDFC Life Customer Care's response
        Hi, if policyholder have any unresolved concern with respect to HDFC Life policy, kindly inform the policyholder to write us at [protected]@hdfclife.com from his / her registered id to have the same addressed.
        May 04, 2019
        Updated by Ragu R
        Today again I have received the message below for nearly 10 times now. I have submitted the bank statement showing the premium payment of Rs.6513/-, but still the balance amount of Rs.5000/- is yet to be refunded to me.

        "Dear Ragu,

        Greetings from HDFC Life!

        We confirm that refund amount of INR 1513 has been processed to the same account from where the initial premium was received.

        Request you to check with your bank with the refund confirmation ARN number 30001090799052129226455.

        If the refund amount is still not credited, please send us your till date bank account statement from the premium payment date, so we can get it checked with the concerned department.

        To know your application status you can visit our portal https://onlineinsurance.hdfclife.com and login with your credentials.

        For any further queries/clarifications, write us on [protected]@hdfclife.in or call on[protected] from the registered contact number only.

        Warm Regards,

        Sarika kharate
        Online Query Team-HDFC Life"

        Now it is very clear that by asking me to write to [protected]@hdfclife.com, the company seems to be dodging this complaint.
        May 08, 2019
        Updated by Ragu R
        In spite of several emails sent to the email address given in their response to this complaint, no initiative for refund taken. People beware of the customer service calls from HDFC Life, they ask you to apply for one life insurance policy, and once the premium is paid they split the application into two without any intimation. When I withdrew my application they have paid only Rs.1513/-, and retained Rs.5000/- claiming one application has been cancelled and another application is active. I am trying to reach the higher authorities in HDFC life, but unable to get their email id. No support from their service department. Still waiting for the refund after placing this complaint on Apr 27, 2019.
        Verified Support
        May 09, 2019
        HDFC Life Customer Care's response
        Hi, kindly inform to the policyholder if he/she has any unresolved issue with respect to his / her HDFC Life policy, then write to us at [protected]@hdfclife.com from registered Id to have the same addressed.
        May 11, 2019
        Updated by Ragu R
        Tired of this standard reply for any concern sent to this email. No proper response, and the last response I got was on May 4, 2019 that they have registered my concern. Still waiting on the refund.
        Verified Support
        May 14, 2019
        HDFC Life Customer Care's response
        Hi, kindly inform to the policyholder if he/she has any unresolved issue with respect to his / her HDFC Life policy, then write to us at [protected]@hdfclife.com from registered Id to have your concern addressed.
        May 15, 2019
        Updated by Ragu R
        No point in me sending continuous mails to [protected]@hdfclife.com. I received a reply today which is copied/pasted below, and the reply does not make any sense. I have applied for only one policy, paying one premium amount, and later withdrawn it, but the reply reads that there were 2 applications and 2 policies, with one withdrawn and another active. I was never explained or mentioned by HDFC Life that this is split into 2 applications and 2 policies, thus cheating me of Rs.5000/-. After requesting for the cancellation, I visited the HDFC branch directly, and applied for a new policy paying an yearly premium.

        "Greetings from HDFC Life!

        We refer to your concern raised against aforesaid policies.

        We wish to inform you that, we had received cancellation request for proposal number[protected] policy no.[protected]and accordingly proposal was withdrawn and refund amount Rs. 1513 .00 was processed.

        Further, we have not received cancellation request for proposal number[protected] policy no.[protected] hence premium amount Rs. 5000.00 was not refunded.

        We hope to have addressed your query.

        For any further queries or clarification, kindly contact us at any of the touch points mentioned in the email.

        Yours sincerely,
        Pankaj Ochani
        Service Recovery - HDFC Life"
        May 21, 2019
        Updated by Ragu R
        Several mails sent but the response is the same. After receiving my cancel request, and after I had applied directly through the local branch for a new policy, HDFC life has split my application into 2 and cancelled only one application, retaining the other one, and refusing to refund the amount of Rs.5000/-. Now I have ended up paying Rs.39, 984/- as yearly premium for the new policy, and losing Rs.5000/- which HDFC life is refusing to refund.
        May 27, 2019
        Updated by Ragu R
        HDFC Life has still not resolved this issue, and this complaint is a month old now.
        Jun 13, 2019
        Updated by Ragu R
        Beware of HDFC Life. Still no response or initiative to refund the amount deducted on the withdrawn application.
        There was several mails to and fro, without solution. I have been repeatedly explaining that I had paid one premium of Rs.6513/- against the application for the policy, which was later withdrawn, and fresh application was processed, approved, and premium paid directly in the branch itself. Inspite of that, I have been receiving repeated reminders about lapse of the policy for which Rs.5000/- has been deducted, and the refund made was only Rs.1513/-. Now there are repeated mails that the policy status is lapsed. How can a policy lapse and Rs.5000/- deducted when I have withdrawn application, and also received confirmation that the application has been cancelled?
        HDFC Life Customer Care's response, May 2, 2019
        Hi, if policyholder have any unresolved concern with respect to HDFC Life policy, kindly inform the policyholder to write us at [email protected] from his / her registered id to have the same addressed.
        Sent an email just now. There has been absolutely positive response from this email, and I still await the refund of Rs.5000/-. I have been asked to pay premium of Rs.6513/- for one policy. Now you have split the policy into 2, and replying that only one application has been cancelled, and the next monthly premium of Rs.5000 is due, and if not paid, the policy will lapse! Surprised how you can process an application which has been cancelled!
        Ragu R's [Complaint's author] reply, May 2, 2019
        *no positive response yet, but repeated emails saying that the policy will lapse if next instalment of Rs.5000/- is not paid.
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          V
          vschoudhary
          from Mumbai, Maharashtra
          Apr 27, 2019
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          Address: Mumbai City, Maharashtra, 400049

          Sir i am all ready cheques drop box on date 05.04.2019 but next day holiday for gudipawada and sunday now hdfc credit card department not send the cheques for clearing my cheques id cleare our bank 10.04.2019 now debited to our account 800+gst also add 1029 finance charges sir this very bad .
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            D
            duggunikku
            from Mumbai, Maharashtra
            Apr 27, 2019
            Resolved
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            Address: 110077

            Hi i have applied for loan in hdfc bank but later they have rejected my application without knowing me the reason later when i applied in another company then i got to know that i have no cibil score due to which i am not able to take the loan from the bank however when i have reach to cibil. Info i got to know that bank has not sent my details to cibil department.

            I have asked them to send my details to the cibil department but i have not received any response from anyone.

            Also the executive from where i got call for loan (Madhu, durga) is stop picking up my calls.

            Please help me.
            May 28, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 27, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

            -Zubin
            HDFC Bank Customer Assistance
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              D
              dipankar haloi
              from Delhi, Delhi
              Apr 27, 2019
              Resolved
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              Resolved

              Address: NALAPARA ROAD, NH-37, Kamrup Metropolitan, Assam, 781038

              I have applied a noc from your bank as my bike veh no as01w8094 was finance from centurian bank and i have cleared my loan. Earlier i have not found any interest for selling my bike but now i need to sale my bike for that reason i need noc when i approach to my dealer they had told me that hdfc acquire centurian bank and i have to go to hdfc bank. But when i visit to khanapara, guwahati retail asset branch their i met mr. Monidip phukan but he is not giving any positive feed back regarding noc and he said that he had sent mail to some named sweta kirla i think its about one month took time no response coming from their side. Even they told me that they will ring me but no call from their getting and when i approach to them they tell the same things again again.
              Jun 2, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 27, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Manoj
              HDFC Bank Customer Assistance
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                V
                vishnuvijay@3007
                from Delhi, Delhi
                Apr 27, 2019
                Resolved
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                Address: Thiruvananthapuram, Kerala, 695017

                Hi there,

                I had booked a ticket from the air india website today - 02.04.2019 for a one way trip from trivandrum to chennai on 13th of may. I entered all the required details and proceeded to make the payment as prompted. After making the payment, (Amount was debited from my bank account) i got an error message saying the transaction was unsuccessful and to try again after sometime.

                Please let me know by when i can expect a refund for the same as the ticket had not been booked.

                Pfb the transaction details

                Passenger names : vishnu vijayakumar & sarat s janardhanan
                Date of transaction/booking: 02.04.2019
                Amount : rs 5049.50/-
                Mode of payment : debit/credit card payment
                Bank account : hdfc
                Transaction id as provided in the bank account statement:[protected]

                Regards
                May 28, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 27, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, registered contact details & the details of the transaction. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                -Manoj
                HDFC Bank Customer Assistance
                To the anomoys author

                This site did not issue the ticket and did not effected the receipt.
                Nobody can see your documents (receipts, extract of the abnk) in order to verify the facts and to conclude objectively.

                You can introduce with the basics via this short link:
                https://tinyurl.com/yx9qt7ax

                The rules, which are governenned by the diffrent Indian authorities, allow max time for the refund receipt 7 or 10 or 30 days, depending upon the exact documents, the exact place and the time, nature of the complaint.

                sr manager for ICAO / IATA irregulations matters (Asia and Europe)
                Aryan engineers Ltd
                for request with documents use email : aryan(at)vivaldi.net
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                  S
                  spareek1
                  from Gagret, Himachal Pradesh
                  Apr 27, 2019
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                  My policy no. 00347637 matured on 22/3/2019.
                  As per advise on 24/9/2018, i have uploaded required document i. E pan card, aadhar card and cancelled cheque on 5/10/2018 to process my claim and i have received information regarding processing of my documents after six month i. E. On 11/3/2019. I have brought to the notice of hdfc life via tweeter on 26/3/2019 and repeatedly but i got reply that "we are working on your concern and share a update at the earliest". Since 26/3/2019, there is no update from hdfc life.

                  My complaint/grievance is
                  -there is no communication from hdfc life except advice to submit document, which i have submitted on 5/10/2018
                  -it takes six months for information that your documents has been processed on 11/3/2019.
                  -despite all the documents, my maturity claim was not settled.
                  - i have not received any communication regarding deficiency in my document or any reason for delay in settlement.

                  This has resulted in harassment, mental torture and financial loss to me. I hope my maturity claim will be settled and compensated for delay of more than 1
                  HDFC Life customer support has been notified about the posted complaint.
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                    A
                    Archita_Fouzdar
                    from Pune, Maharashtra
                    Apr 27, 2019
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                    I am a hdfc credit card holder since 2017. One day i got a call from hdfc bank regarding one assist mobile insurance. I said that i am not intrested and even i dint use the credit card anymore. So that means there was no transaction available. Now i am getting a call that i dint repay an amount of 12000/-.
                    I even mailed them regarding this long before but they dint even replied to my mail. After a continuous call i said to reply me back on the mail i send but they denied to do that officially. Now suddenly they have send me a legal notice regarding this matter. Neither i said to activate not i have signed any paper on this matter. I need an urgent help on the same.

                    Please help me
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Greetings from OneAssist!!!

                    We regret any inconvenience caused to you.

                    We are unable to locate your account. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

                    Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                    Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                    Looking forward to hear from you.

                    Regards

                    Team OneAssist
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                      R
                      Ratender Roy
                      from Delhi, Delhi
                      Apr 27, 2019
                      Resolved
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                      Resolved

                      Address: Hyderabad, Telangana, 502032

                      I hold the credit card from hdfc due to unforeseen circumstances i had not paid the minimum payment for the month of april and now i am continuously receiving messages from hdfc that the pre closing my card and asking to me pay the total outstanding.

                      Dear customer, we regret to note that payments on your hdfc bank credit card ending xx1421 remain unpaid despite repeated reminders. We urge you to take prompt action towards repayment of your overdue payment of rs.6690.12 please ignore if you have already paid

                      Another message from number [protected]-

                      Hdfc cental team closing manager visiting your addres with closing letter for outstanding pan updating in rbi as defaulter/lien mark to avoid clear by 11am

                      Hdfc, your avoiding bank calls sending manager at register address towards preclosure letter be with documents. To avoid clear min due by 12pm as final closings.

                      Dear customer plenty reminders came across to you, but still we havent receive ur payment. Kindly confirm by 12pm to avoid preclosure-hdfc

                      The above are the day by day messages which is creating a mental stress.

                      I am ready to pay the total bill but i need time till 30 april 2019.
                      My number [protected]
                      Jun 5, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Apr 27, 2019
                      Updated by Ratender Roy
                      Need your immediate response
                      Verified Support
                      May 03, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We confirm that payment of Rs 6, 690.12 has been credited to your card account on 28/04/2019. For further clarification, please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL: https://bit.ly/2wwwruX.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        T
                        thousifmohammed
                        from Bellampalli, Telangana
                        Apr 26, 2019
                        Resolved
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                        Resolved

                        Address: Medak, Andhra Pradesh, 502103

                        Kindly cancel the application as not aware of this application. I belong to telangana and i received message from the bank with application number. When i tried to track online no record found and my cibil has been checked on 22 april. Please stop this process and take action against the person who has submitted the file. I am thankful to hdfc for sending details on my mobile otherwise i may not know the same.
                        +1 photos
                        Jun 5, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 03, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your application number, Your Complete address, phone number on which SMS was received and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          Rochelle Furtado
                          from Vasai-Virar, Maharashtra
                          Apr 26, 2019
                          Resolved
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                          Resolved

                          Address: Gokul Nagari-1, I-201,90 ft road, kandivali east, Mumbai City, Maharashtra, 400101

                          I had taken a credit card on 13th july 2018 from hdfc with the limit for rs. 50, 000. The bank recovered rs. 40, 033 on 17th january 2019 from my hdfc salary account. When i spoke to them that i could pay back only the remaining rs. 10000, the agent was abusive. He threatened me of dire consequences if i did not pay the amount of rs. 29, 000. Despite repeated calls and letters to the bank, all have gone on deaf ears. I have been forced to approach this forum to state my plea as i am facing abusive calls every day from the collection agent - akash sharma - [protected].

                          I would like to resolve this issue at the earliest or else i would have to approach the authorities.
                          Jun 4, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 04, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                          -Nadia
                          HDFC Bank Customer
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                            jz0bnw
                            from Bengaluru, Karnataka
                            Apr 26, 2019
                            Resolved
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                            Resolved

                            Stop calling me regarding the loans & credit card offers. I have not signed up for anything here. I dont know where have u got my information from and who has authorized you to call me.

                            I have visited the bank and told them to remove my personal information from your data base and without my permission do not call me or send me a message.

                            I have also called bank and told the same.

                            Hdfc bank informed me that they have removed my number from their calling list and going forward i will not get any calls from bank nor sms.

                            But i still get calls and random sms from the bank.

                            *stop it*
                            May 28, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 27, 2019
                            HDFC Bank Customer Care's response
                            Dear customer,

                            We can help with that. Please write to [protected]@hdfcbank.com with your contact number on which the call was received along with the caller details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              Shree lakhotia
                              from Kolkata, West Bengal
                              Apr 26, 2019
                              Resolved
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                              Resolved

                              Address: Ranchi, Jharkhand

                              My fiance has been working in hdfc, despite of all the enormous pressure, there is no ethical code of conduct, his branch manager has no sense of employee respect, they work for 12hrs a day or more which is complete exploitation of employees. He leaves to work at 8 in the morning and leaves the office at 8p. M if not everyday moreover is being called to report during holidays allotted. If this is not violating of human rights and employee exploitation, i don't know what is.
                              May 30, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 26, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Kindly ask the concern person to share the employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                Som Raj
                                from Bengaluru, Karnataka
                                Apr 26, 2019
                                Resolved
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                                Address: New Delhi, Delhi, 110059

                                I have purchased samsung galaxy s9+ with 6000 rs cashback amount. My all loan emi has been completed but i have not received any amount. Neither the poeple of store where from handset has been purchases are helping. Neither hdfc bank. I have several complaints on hdfc as well as twitter. But nothing happened. My wife has co-coordinating with your several employee but nobody is keen to help. So kindly treat this urgent and resolve my query.
                                +1 photos
                                Jun 8, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 04, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your Loan application number, Complete address, Charges slip copy and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  R
                                  REFINERY - NCS
                                  from Rajahmundry, Andhra Pradesh
                                  Apr 26, 2019
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                                  Address: KAKINADA

                                  I am a hdfc bank credit card holder. The bank has auto debited one assist membership fee with out my concern. I am not interested about this service. And want this member ship any more. So cancel the member ship and r
                                  Efund the debited amount.

                                  One assist relationship number :876432

                                  Name : y v s kumar

                                  [protected]
                                  Credit card number ending: 7708
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Mr Kumar,

                                  Greetings from OneAssist!!!

                                  We are sorry to see you go.

                                  We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                  We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                  Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                  We appreciate your patience in the interim.

                                  Regards

                                  Team OneAssist
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                                    R
                                    rajivsood
                                    from Kot Isa Khan, Punjab
                                    Apr 26, 2019
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                                    Address: SOOD BATH INNOVATIONS, Phagwara, Kapurthala, Punjab, 144401

                                    I have apply for hdfc bank credit card. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got a verification call and sms with my ref number 19d[protected]ni.
                                    Then thereafter i have not received any further update from bank not a mail or call. Then i enquire about the status. My application is declined without any genuine reason.
                                    Being eligible with authenticate documents and not giving any reason my application is declined.

                                    I am highly disappointed with hdfc bank services

                                    Rajiv sood
                                    [protected]@yahoo.com
                                    [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Y
                                      yoga moorthy
                                      from Delhi, Delhi
                                      Apr 26, 2019
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                                      Address: Gurgaon, 122002

                                      Hi,

                                      I have opened hdfc securities a/c with the help of hdfc bank in dlf cyber city ii gurgaon. I have been promised on reduction or no charges for amc from second year onwards and the brokerage of 0.20% on delivery segment post 25 lacs or 1 year when opted for 5999/- plan.
                                      Along with this, pro-terminal and blink is free of cost for life time but, nothing was activated and even pro-terminal was activated just couple of days back post escalation to senior management team. Mr. Krishna sales executive who has done the cheating/fraud during a/c opening and states now that, he has not promised or discussed anything on the above. Post raising to senior mgmt. Team there was no response or they state that, there were no such offers. This is completely cheating post payment of money...

                                      Kindly help.
                                      HDFC Securities customer support has been notified about the posted complaint.
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                                        S
                                        Sachanabhi
                                        from Mumbai, Maharashtra
                                        Apr 26, 2019
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                                        I am a hdfc bank credit card honder. The bank has auto debited rs 1899 from my credit card ending with 1530 without my concern on date 26/04/19. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs 1899.

                                        One assist relationship no.-1958570
                                        Name-abhishek kumar
                                        Mobile no.-[protected]
                                        Credit card number ending-1530
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Abhishek,

                                        Greetings from OneAssist!!!

                                        We are sorry to see you go.

                                        We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                        We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                        Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                        We appreciate your patience in the interim.

                                        Regards

                                        Team OneAssist
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