[Resolved]  HDFC Bank — hdfc bank fastag session timeout

Hi,

I was applying for hdfc fastag online, entered all the details and paid rs.500 through my credit card but didn't get any acknowledgement finally it was session timeout. I again tried one more time but again the same issue. So totally 1000 (500+500) rupees deducted and no communication regarding this yet and amount is also not refunded.

I tried calling fastag customer care number but this is also not working. Could some one from hdfc bank look in to this?
Date of transaction:[protected]
Vehicle no. Ka01 ms1303
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Jan 8, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

I paid for fast tag on 29th Nov but I did not get any confirmation mail from HDFC as informed during FastTag processing. Now I am trying to contact on [protected] but nobody assist me. Company is cheating with customers providing wrong toll free number.

Hello sir, in my HDFC account one assist membership 1300 ₹auto debited I want cancel this membership pls cancel this as early as possible. Or tell me how to deactivate this plss it's my request I don't want this one assist
Thank you
Kranti ingle
I have applied for HDFC fastag on November 12th, 2019.
Till there is no update on it and my reference number is HFR362192.
The customer care number is not working and always busy .
Please resolve it as soon as possible.

I have complaint about my debit card EMI...when I bought the thing from amazon it was showing 861 per month till 12 month..but yesterday I got a msg that the EMI will be1696.so please tell me what is happening. I called HDFC care also...but they are saying this problem can only be resolved by you..so please kindly solve the Matter..
I have applied for the fasttag from hdfc bank fastag portal on 8th November 2019 and paid all the charges, Received the confirmation email and the application copy. Still now no tag is received at my end.

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