[Resolved] HDFC Bank — hdfc fastag transaction issue | |||
Below information i have emailed after discussing with hdfc fastag customer support executive... No reply as of now. From: dappili, sreecharan reddy (Shs dc ind di-mi swf san) Sent: tuesday, december 3, 2019 1:56 pm To: fastag. [protected]@insolutionsglobal.com Subject: hdfc fastag issue Hi, This is regarding fastag. I have applied fastag from hdfc bank portal on 28-nov-2019. 2 times i have attempted and both the times after i filled all the mandatory details, during payment i have an error from website saying “session timeout, please try after sometime” Transaction 1:[protected]:10:11:29 Transaction 2:[protected]:10:20:34 Money has been deducted from my credit card, i did not see any refund back in my statement after 5 days also. Please refer snapshot of transaction updates from hdfc bank credit card statement and sms details. Can you please refund the amount back to my card. Thanks, Sreecharan Was this information helpful? | |||
Jan 10, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 09, 2019 HDFC Bank Customer Care's response Dear Customer, We have reviewed your comments expressed and request you to share your contact number and email id as maintained in the credit card account along with the transaction details to enable us to assist you. -Nadia HDFC Bank Customer Assistance Verified Support Dec 09, 2019 HDFC Bank Customer Care's response Dear Customer, Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Nadia HDFC Bank Customer Assistance | |||
 7 Comments | |||
Comments
Not received my Fastag yet. Applied on 27th November 2019.
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Reply
I have applied for hdfc fastag still am not received the tag
application no::HFR422074
Customer ID :[protected]
application no::HFR422074
Customer ID :[protected]
manjunatha ss's reply, Dec 1, 2019
i am not able contact the customer care .
...
What is this "BRN CASH TXN CHGS INCL GST" an amount of 178.50?? Totally dissatisfied!!!
I had applied online for a fastag through
HDFC Bank on Sunday 24/11/2019 . I paid Rs 500. I received the fastag No. I even registered my details on Fastag site. I am yet to receive the FASTAG. The helpline cannot be reached, I managed to get the email address and sent a mail.
No response till now . HDFC BANK NEEDS TO IMPROVE.
K. C. Scanlon
HDFC Bank on Sunday 24/11/2019 . I paid Rs 500. I received the fastag No. I even registered my details on Fastag site. I am yet to receive the FASTAG. The helpline cannot be reached, I managed to get the email address and sent a mail.
No response till now . HDFC BANK NEEDS TO IMPROVE.
K. C. Scanlon
Applied the fast tag from HDFC online portal and after the payment, it deducted money from my credit card and the portal takes to error screen.
I am not sure if the amount will be refunded or not.
I am not sure if the amount will be refunded or not.
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