[Resolved]  HDFC Bank Life Insurance — cheating and froud done with me and given the new policy doing wrong commitment against policy no.12277823

Address:Surat, Gujarat

Dear sir, This is to inform you that i had taken a 2 nos. policy from hdfc life one in 2006 having policy no.10113714 another policy no.12277823 in 2007.in june went i went to hdfc athawagate branch, surat.they told that there is a recession in market hence you will have 2 options one is to surrender the policy and one is to getting transfer in new policy. But i had surrendered the policy and i got my amount 112650/- in sept.2014.but on 19 october i received the call from insurance verification dept.delhi how much policy you have and what type of service i am getting from insurance co.but while conversation they informed me that i get the short amount from hdfc life against policy no.12277823.if you will to get another amount before diwali. So, i told that if i will get back my fund value return i will ready to take.so, they informed med that we are forwarding your complaint to hdfc life.so, i received the call from hdfc life. Mr.Subhash jain from hdfc life marketing dept.is says that you had received only 50% fund value from hdfc life which is invsted by hdfc life in market and balance 50% fund valu which is invested by him in another 3 companies that amount is pendins and it is transferred in agent account who had given me the policy. And you will get around 92000/- amount with in 10 to 12 days for that you have to take a new policy for generating the agent code and 18000/-premium which is refundable with to me. Total amount will be refundable around 1, 10, 000/-with in 10 to 12 days. But now mr.subhash jain is not contacting to me from that day and when i calling to hdfc life they are able to connect with mr.subhash jain. Also, i already informed by mail from 1st day itself for all the conversartion but the customare care department is also, not responding . So, I want to lodge the complaint against hdfc life and need your help to taking back my money. Regards, Joginder Singh Rajput cell no.[protected], [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Nov 05, 2014
Updated by joginder singh rajput
awaiting for your reply

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awaiting for your reply

Dear Mr. Joginder Singh Rajput,

We have forwarded your concern to respective department and we will get back to you shortly.

Regards
HDFC Life
There is no use of sending any complain to HDFC life. Their employees are also indulge in these fraudster.Everytime you will get the same auto generated response.

Dear Mr. Mohnish Kumar,
This is with reference to your concern raised towards the aforesaid policy.
We have done a detailed investigation of the facts presented by you and wish to share the following:
We would like to inform you that the policy document provided to policy holder contains a copy of all the documents signed by the policy holder giving us the consent to issue the policy.
The above policy document was delivered to you at your correspondence address after the consent received from you with the signed proposal.
As we have not received your cancellation request within the free-look period, we wish to inform you that we are unable to process a refund of premium paid towards this policy. The provision is also mentioned under ‘Option to Return/withdraw’/’Cancellation in the Free Look Period’ section of your policy document.
As per company policy we had done a welcome call and you have successfully completed the call thereby giving us your consent toward issuance of the captioned policy.

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