HDFC Bank Complaints & Reviews

Dear Sir, I have received a new superia credit card for which neither I made any request nor permit to bank for delivery. I have already had a HDFC credit card and I am more than happy with that. You are requested kindly close/ collect back the said superia card whose no is [protected]. Otherwise to avoid unnecessary usage/ security I will be damaged it forever. Kindly take note as on date I had never use it in any mode. Thanks & regards Sandeep Sharma [protected]

Dear sir, With reference to above proposal no. I have paid amount of policey on 28th august. On 4th sep I received for medical which I completed medical procedure on 5th sep. Again I received the letter stating that for my policy there is rate up OR if I undergo medical test again at my own expense and if report is normal, then there will be no rate up. I have completed re medical on 27 sep at my own expense. Yesterday when I called customer care, to my surprise i came to know that there is no re-medical issued in my proposal. I asked customer care executive mr. Sefal to lodge complaint. He provided me complaint no. I called customr care and I was speaking to mr. Murli, TO MY SURPRISE I CAME TO KNOW THAT THERE IS NO COMPLAINT LODGED YESTERDAY INSPITE OF ME HAVING COMPLAINT NO. Does it mean that executives are providing complaint nos randomly as per their fancy, ??????????????????????? Really pathetic service experiend by me. My policy is not issued even after completing all procedure from my side for more than 17 days (more than 10 working days). And more than 43 days since my a/c got debited. Please help me to me know whether my policey will get issued...??????? I have mailed several times customer care but I am not receiving any revert. I am calling customer care but they are telling me that since my policy is in proposal stage we dont have details n I am s uppose tto contact my agent. Please help. Vishal Dhamsania [protected]

Dear HDFC Representative This may sound offensive to you but your bank sucks... BIG TIME!!! To start off, my customer id is 47377563 and I am fed up of the who work for HDFC. I do not give a damns as to who you are and what you do but I am not letting HDFC get out of this that it has created. First off, I used to be a classic customer for HDFC and some one from your stupid bank pushed me into the preferred status. Full of and lots of headache to get myself back to the classic customer status. Second point of contention - I wanted to purchase a car and applied for a car loan. I was told that I did not need to submit any documents as I was pre approved for a loan of around 8.7 lakhs INR. The stupid loan guy rejected my loan and told me on my face that I would not get any loan authorized if he could help it. Well, I had already put down a deposit and this attitude did not help especially after the classic - preferred issue. That is when I decided to cut off every tie with HDFC. Thereafter, I have tried calling your helpline to pay off my credit card dues and to end this entire relationship but it takes some from your bank to call me and threaten me to really push me off the edge. Now, I do understand that I owe some money which is due on my Credit Card but I refuse to pay anything till such a time that the very employee who thought he could get away with giving me a deadline on the payment as if I owed him money, will call me and apologize to me. Not only that, I am not going to walk into one of your stupid bank branches and fill out some stupid application. Take a bloody cheque and be done with it. No more charges and no more phone calls. Every call that is made to me will be met with choicest of abuses, that I can promise you. I shall wait for a reply for a period of 48 hours from the time of sending this letter and if Mr. Gaurav does not apologise to me, this is what I am going to do... 1.) I am going to post on every online forum e.g. FB (HDFC page and all media pages), twitter, mouthshut, bankbazaar, Complaint board, Consumercourt.in, ComplaintsBoard, Consumer Pain, Complaints Blog, Complaints India, iComplaints, Client Complain, Indian Consumer Forum, Complaint Bolo, Yahoo and not to mention the countless consumer forums all over Internet. 2.) Hire people to distribute pamphlets across all HDFC branches in Delhi NCR to ensure that every HDFC customer and potential customers across the city know about how HDFC deals with its erstwhile customers when they try to leave. 3.) Contact a lawyer to file a case of continued mental harassment against HDFC and seek criminal proceedings against the bank's employees for encouraging such a culture. You could have fooled me once before but not this time round. I am going to screw you and hit you where it hurts. P.S.2 - I have bought the most awesome car. NO THANKS TO YOU THOUGH!!!

Withdrawal 5000 rupees using ICICI bank ATM using HDFC ATM card, but got only 4600 rupees, in between 500 rupees notes got 100 rupees note, immediately contacted security guard of icici ATM, he has given mobile number of icici bank, called to that number, he told me that the money will automatically refunded in 48 hours, but not credited, again call to that person, he told me to contact HDFC bank only, then raised a complaint to HDFC bank, complaint number is 810296, after 10 days again called to HDFC no response. Again telling to contact icici bank, playing with each other without giving my money back. Also HDFC customer care people telling that my transaction is correct one because they got this statement from icici bank, I need one clarification from icici bank, how can you people can tell the transaction is proper and I got my full amount from atm, have you checked the CC CAMERA VISUALS PRESENT IN THE ATM, first check that, without doing that how can you know whether I got 100 rupees note in place of 500 rupees note. need my money back as soon as possible. Both HDFC and ICICI bank people not responding for my questions and telling any thing about complaint and when can they credit my bank to my account. " HDFC customer care people suggesting to raise a complaint in consumer forum. ICICI bank ATM details: Date of withdrawal:[protected] – 11:57:42 ATM ID: 80YSTERSHIMANSHURPARTM Location: Bangalore My Mobile Number: [protected]

Dear sir, my policy no is16264906 classic assure plus plan is traditional i have done cash deposit 12200 mr. devraj upadya he is opration man in vidisha but my policy status is lasped dear sir please do need ful sapport. thanks, jitendra singh dangi mo. -[protected]

Dear sir/madam, Actually i lost my ATM card before some days i am talking many times in customer care no body listen to me hdfc customer care persons always cut phone .. so please resolve my problem as soom as possible this is my salary account.i am working with Ripe component technology noida phase -2 B-37 sector 80 My Account No. : [protected] My name --- girish sharma Father name -- krishan gopal sharma mother name-- gudia sharma mail id-- [protected]@gmail.com Mob- no- [protected]

Dear Sir, I have taken one policy from HDFC life in 2009. I paid 3 premium by direct debit option. In 2012 I missed to keep balance in my account and could not visit any branch as I am settled in abroad since few years. I tried to contact some agent by call or by my relatives in India but no one helped us to provide the status of my policy. So, policy remain unpaid till date and now they replied few days back that we have to pay our three installment with interest amount 23850 if we want to continue. I sent them request to waive the charges so I can pay pending amount. But they are not giving any reply. I sent many reminders but no reply. I also request them to give calculations if I want to surrender but no reply. Kindly note that we are getting very poor service from this company. After selling product, no one is there to help us. My policy number is 13021464 Vijay G

Hi, This is regarding the subject that Rs.561.81 has automatically debited from my account(Ref:[protected] without any intimation by bank. It is direct case of non reliability of bank or against the ethics. Please look into the concern and help me with ASAP. Regards, Rahul Jain [protected] Rahuljain.[protected]@gmail.com

Hi I failed to make my Credit card payment for two months resulting my account on hold. I have been trying to contact the collections department at[protected]/[protected] but no body is able to assist me. I never declined to make the payments and the delay in the payment was because of my medical injury. I have sent multiple emails to [protected]@hdfcbank.com and [protected]@hdfcbank.com to deduct my minimum payment and release rest of the amount promising making future payments on time but no one has reverted so far. The account has been put on hold since Oct 10th. Please help me getting my account unhold. I shall be thankful to you. My Customer ID is 33549114 Regards Ritesh Mahajan Ph# [protected] Mob: [protected] Customer ID: 33549114

Hi good afternoon, Card holder : Bhuvanesh.cv Credit card no : [protected] Card type : Platinum plus Card limit : 20, 000 Note : kindly look up the below mail that ur saying u gonna put me in CIBIL, see I'm ready to make my card limit amount rs 20, 000, I don't want settlement . Please do get in touch with our Retail Portfolio Management Executive at the following Number for any further clarification. Officer Name: Mr.naresh/mr.velmurugan Ph: [protected]/[protected] I tried whose guys naresh / Vel Murugan totally they r nothing I wasted my time by calling whose peoples. Naresh very rude he don't know how to handle the customer. I tried customer care & mail support but no response I really feel sad. Below advocate letter attached. Thanks, Bhuvanesh.cv [protected]Sent from my iPhone Begin forwarded message: From: Payment.[protected]@hdfcbank.com Date: 9 October 2014 10:29:48 pm IST To: [protected]@YAHOO.COM Subject: HDFC Bank Credit Card Overdue Status Dear Customer, Re: Your HDFC Bank Credit Card # - XXXX-7015 It is observed that we are not in receipt of any payment towards your card account since NA.Owing to non-receipt of regular payment to cover even the minimum amount due, the credit card account has been invalidated from further usage. We are unable to contact you at the numbers updated in our records to remind you of the outstanding liability and facilitate payment towards the card dues. Please provide your alternate contact number for us to update the same in our records. Please also note that the the existence of your card account and details of any default/settlement that may occur or have occurred will be shared with a Credit Reference Agency ( Credit Information Bureau India Ltd. [CIBIL] ) and the same will be shared with other lenders and / or credit card issuing entities. The bank has referred your card account to an authorized outsourced associate, who will initiate payment follow ups to remind you of the outstanding dues towards the credit card account. to avoid invalidation of your card account. There is an outstanding of Rs.27, 620.63 payable on your card account as on date. We encourage you to use ATM transfer for making credit card payments or you can avail on-line payment options through our website www.hdfcbank.com including NETBANKING for HDFC Bank Savings account Holders and BILL DESK for Non HDFC bank Savings account holders. Please ignore this mail if payment made already. Please do get in touch with our Retail Portfolio Management Executive at the following Number for any further clarification. Officer Name: Mr.naresh/mr.velmurugan Ph: [protected]/[protected] Sincerely, Officer HDFC Bank - Retail Portfolio Management THIS IS AN AUTOMATED MESSAGE - PLEASE DO NOT REPLY DIRECTLY TO THIS EMAIL Know more about us on www.hdfcbank.com. Connect with us on Facebook at www.facebook.com/hdfcbank ____________________________________________ Disclaimer: "The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise. Regd. Office : HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013. "

HDFC BANK MEHDIPATNAM BRANCH HYDERABAD HI, MY NAME Is Ramesh Reddy BasBasanthapur. I have opened a salary account in hdfc bank at mehidmehidipatmehdipatnam branch, hyderabad. I have opened it on 31st September. . He said maximum activation period will be 7 workingworking days. It's more than 10 days as of now.. my salary has been stopped just because of this. My details are below: Ramesh Reddy Basanthapur acc number: [protected] mobile number: [protected] Thanks Regards Ramesh Reddy Basanthapur

Hi Sir, I used my HDFC Credit card to withdraw Rs.10000/- at SBI ATM Machine (RLY STN, SOMNA) debited even though I did not get the cash and despite the message (Sorry unable to process) I have already complaint with HDFC helpline on 03/10/14 at time 10:20AM and request to credit the said amount into my account. I am sending ATM SLIP PHOTOS. Please find my attached file for reference. Please resolve this issue urgently. Credit card no.- [protected] Name :- VIPIN CHAUHAN date: 03 OCT 2014 Time : 10:10 AM ATM ID: S10G[protected] TXN NO. 8419 MSG: SORRY UNABLE TO PROCESS Thanks & Regards, Vipin Chauhan MOB No: [protected]

Dear sir, I was visited at your atm of Model colony branch, pune and Guard Not telling me about time to Start atm machine again, as guard says Iss-SDB fullfilling cash in machine, time was 7 Pm date 13oct 2014 and after 1hour again guard said that no idea about time to start atm.many customers Was going on icici bank atm due to hdfc not working, very good services. Why too much time taken to cash fullfill Do something dear Thank you

HDFC CREDIT CARD is totally Unsecured : I have set a pin for my credit card in HDFC atm as instruction by HDFC customer care but the pin is not at all working at the time of swapping or any transaction . I was under impression of that my card was protected with PIN but when I swapped it for a big amount it was not asking for any PIN . Later on I have informed HDFC for the thing happened but I was totally disappointing the way they respond, I was told by their supervisor that the PIN get expire if its not use for two to three months . Instead of any proper solution I was asked to upgrade the card . HDFC always sending payment reminder to their customer if getting delay But they are not at all serious to inform customer about Chip and PIN based credit card . This is totally disappointing Security and Customer service provides by HDFC bank .

I had closed my HDFC bank account ([protected], MAGARPATTA ­ PUNE) few months ago. That time I was told that as I'm closing my account before march end, there is interest of Rs. 504 which I couldn't receive that time, but DD/check of 504 will be transferred to my address. But still I didn't receive any DD/check. I went the branch 3-4 times after that. Every time the tell me that, I will get the DD/check of 504 Rs in few days. But even after 7 months, I didn't receive anything from them. Regards, Shirish Herwade. [protected].

Dear Sir, I have account on Indra Gandhi statue Hdfc Branch in Pondicherry. Due to emergency I tried to deposit on 45 feet road branch in Pondicherry, but the Teller (shalini Rajendran) forced me to deposit the amount in my Account Branch, but finally she agreed to deposit. As Per policy HDFC account holder can deposit upto 10000 at any branch. Please address this issues. Thanks chandran [protected]

Taken a car loan from HDFC Bank for 36 EMI @ 13% ROI.Already paid 8 EMI's promptly.At the time of availing loan it was informed that no pre closure charges after 6 months.Now they are charging pre payment [protected]@6.75% of outstanding principal. Total Liability was 3 lacs Now after paying 8 EMI's of Rs 10326 each o/s is Rs 268753 including Rs 16966 as prepayment charges. Total libility after 8 months 351361/-

HDFC general insurance involving in cheap tricks to get customers. After paying the full price of policy they have reduced the validiyt from 12 month to 10 months to suit them. There was no confirmation given before doing this. Its shameful for company of such repute to involve in such cheap sales tricks. DO NOT BUY POLICY FROM THEM AND BE ANOTHER SUFFERING CUSTOMER.

I have done online shopping of 15000 on flipkart, and before doing it I have called at HDFC CC regarding the offer of 5% because somewhere I have read that they are giving cashback on snapeal only . So that I have called them and asked them regarding 5% cashback, and he said me yes that I wll be given 5%, so I have done online shopping on flipkart only . And now today I called them, they were just like " hum ne to ye bolo hi nhi tha ", "ye offer to sirf snapdeal pe tha " and all that crap . I have asked them to check my voice recording of call but the customer care executive, named POONAM, denied it saying " hum log voice record nhi karte, only points mention karte hai aur apne jo call kia tha usme aapne snapdeal ka pucha tha flipkart ka nhi " what is this man !!! They are just making us fool. I had make it clear with CC 2 times regarding cashback on flipkart, I have called them on 29th regarding it and in that call I have 2times asked their CC executive and he said me yes for cashback, now they are not ready to give me my cashback. help me with this. attaching the email with this, which I have sent to them regarding todays incident. thanks.

Dear Sir, I had taken loan from Centurian Bank and HDFC Bank back in 2006 & 2007 in Jamngar. Consuquent upon of long leave after that period and my transfer from Jamnagar to Kolkata in 2009, I was not able to pay the loan in total. Honestyly I tried to pay the loan in 2008 but by the time there was merger of both banks and I stayed for 4 days, but bank could not trace the files. I came to kolkata in 2009. In may this year 2014, I started getting calls from [protected], for loan repayment. First of all they pressed me for settlement of Centurion Bank loan. When I said to give some time, they started calling on my office numbers abusing each of my colleagues. Even they did not spare my head of office, Director. To save myself for the harassment I paid 90, 000/- on 20/6/2014. after one month they again called to repay the loan of HDFC Bank, settling the amount at 36, 200/-. Again they pressed me to deposit any amount till 25 Augst and I deposited 10, 000/- . In the month of September 2014 m they raised the rest amount by 5000/- and get me promised to pay the amount till 25 of the september. My mother was ill and I was away from the office and when they did not find my number as I had lost the cell phone on the way to my home town, they again started abusing office colleagues accusing them that they were lyeing, abused my higher officials . Sir I work in Central govt Deparment, when I was repaying the loan on time, this was just nonsense thing done to me, causing me mental harassment. with reagards vijay bahadur singh, [protected]