| Address: Chennai, Tamil Nadu |
Hi good afternoon,
Card holder : Bhuvanesh.cv
Credit card no : [protected]
Card type : Platinum plus
Card limit : 20, 000
Note : kindly look up the below mail that ur saying u gonna put me in CIBIL, see I'm ready to make my card limit amount rs 20, 000, I don't want settlement .
Please do get in touch with our Retail Portfolio Management Executive at the following Number for any further clarification.
Officer Name: Mr.naresh/mr.velmurugan
Ph: [protected]/[protected]
I tried whose guys naresh / Vel Murugan totally they r nothing I wasted my time by calling whose peoples. Naresh very rude he don't know how to handle the customer.
I tried customer care & mail support but no response I really feel sad.
Below advocate letter attached.
Thanks,
Bhuvanesh.cv
[protected]Sent from my iPhone
Begin forwarded message:
From: Payment.[protected]@hdfcbank.com
Date: 9 October 2014 10:29:48 pm IST
To: [protected]@YAHOO.COM
Subject: HDFC Bank Credit Card Overdue Status
Dear Customer,
Re: Your HDFC Bank Credit Card # - XXXX-7015
It is observed that we are not in receipt of any payment towards your card account since NA.Owing to non-receipt of regular payment to cover even the minimum amount due, the credit card account has been invalidated from further usage.
We are unable to contact you at the numbers updated in our records to remind you of the outstanding liability and facilitate payment towards the card dues. Please provide your alternate contact number for us to update the same in our records.
Please also note that the the existence of your card account and details of any default/settlement that may occur or have occurred will be shared with a Credit Reference Agency ( Credit Information Bureau India Ltd. [CIBIL] ) and the same will be shared with other lenders and / or credit card issuing entities.
The bank has referred your card account to an authorized outsourced associate, who will initiate payment follow ups to remind you of the outstanding dues towards the credit card account. to avoid invalidation of your card account.
There is an outstanding of Rs.27, 620.63 payable on your card account as on date.
We encourage you to use ATM transfer for making credit card payments or you can avail on-line payment options through our website www.hdfcbank.com including NETBANKING for HDFC Bank Savings account Holders and BILL DESK for Non HDFC bank Savings account holders.
Please ignore this mail if payment made already.
Please do get in touch with our Retail Portfolio Management Executive at the following Number for any further clarification.
Officer Name: Mr.naresh/mr.velmurugan
Ph: [protected]/[protected]
Sincerely,
Officer
HDFC Bank - Retail Portfolio Management
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Regd. Office : HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013. "
Aug 14, 2020
Complaint marked as Resolved
We understand that you wish to replace your ATM / Debit card.
We regret our inability to act upon the instructions you have sent us through e-mail for issuance of a new ATM / Debit card.
We request you to contact the Bank using Phone Banking (available 24 *7), where you can Hotlist your card immediately and simultaneously request for re-issuance of new card.
Alternatively, you may also submit written instructions at the nearest branch for hotlisting and re-issuance of ATM / Debit Card.
Please note there are no charges levied for the re-issuance of a damaged ATM / Debit card.
Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our Phone Banking numbers:
www.hdfcbank.com > Personal > Find your nearest > Branch > All branches
www.hdfcbank.com > Personal > Find your nearest > PhoneBanking
The above URL gives you access to the various contact points to get in touch with us through the Customer Center.
We trust you will appreciate that this is to protect our customers' interests.
- Anay
HDFC Bank customer assistance.