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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
Resolved
18423
Unresolved
14539
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
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HDFC Bank reviews & complaints page 10

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R
Rahul19992
Feb 12, 2023
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Kyc submitted account still blocked-customer ID 7234754

Address: Indore

Hello, from several months I am trying to get my account unblocked.
I visited branch and told all documents were fine, The rude people made me visit branch several times.

You have got my money, I have the rights to take legal action and I was about to, I was told by your staff that this time forgive us.

I still see "Hey! We regret to inform you that we are unable to process your request. The beneficiary...
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NARRA VENKATA KRISHNA
Feb 8, 2023
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My Account is showing restricted

"Sorry! We have temporarily restricted this transaction. Please note that if you are able to withdraw/add money to your A/c. successfully, then the restriction is on the Beneficiary A/c. to receive money. Else, the restriction is on your A/c., and therefore, kindly contact your nearest branch to regularise your A/c."

Above message i am getting when i try to check balance in my account in netbanking...
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A
appune234
Feb 7, 2023
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Harassment of manager

Address: Nungambakkam

Please find the attachment. For particularly prime channel head chennai Location and CPO and hr managers...
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K
kalusanap
from Manmad, Maharashtra
Feb 5, 2023
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My Account Zero Balance HDFC Bank

Address: Manmad

My account was opened with zero balance but now it says that at least two thousand five hundred rupees have to be kept in the account. But my account was opened with zero balance....
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C
ChandniA23
from Faridabad, Haryana
Jan 31, 2023
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EMI RTN Charges

I have an account with HDFC on which I took a personal loan. There was one EMI bounced in September on that loan just by 1 day for which they charged me 531(450+taxes) Rs as EMI bounce charges in September only. Now, they have deducted another 236Rs from my account as EMI RTN Charges. It is January now, why they are deducting this amount now? And they did not mention this deduction anywhere in the mail when the EMI was bounced. They did not...
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J
jhahim2302
from PUNE, Maharashtra
Jan 30, 2023
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HDFC Bank Account blocked due to Address change intimation letter undelivered

Address: Branch in Pimple Nilakh, Pune- 411027

I got my address updated in my HDFC account. The address for successfully a updated and I received the confirmation mail and message on my registered number.
Post few days, I received a mail from
[protected]@hdfcbank.net on 25th Jan, 2023 stating that the ‘ Address change Initimation Letter has been undelivered and for security reasons UPI, Nebanking and Cards have been temporarily disabled .’
I have been on calls...
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S
ssingh16
Jan 28, 2023
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Multicurrency Forex Card - Unable to login - Invalid user ID or password

Hello,

-Date of Incident : 28th Jan 2023
-Client Number : I can share this later as this is private information
-Full description of the incident : I have a Multicurrency forex card with GBP currency. Had registered online successfully and even was able to login and reload money, view transaction, and use the card in the UK at POS. But starting 28th Jan, suddenly the correct set of credentials on the same login...
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B
Bundel90
from New Delhi, Delhi
Jan 24, 2023
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Credit Card approved then rejected in two days.

I got call from the bank for credit card and I said yes for it. Everything is done. Got message that your application is submitted and in process with application ID., check after four days. Got 2-3 calls for verification. Then application status is approved. Then I got mail that “ We are glad to inform you that we have reviewed and processed your application (reference no. 23AXXXXXXXXN1) towards the HDFC Bank Millennia Credit Card instead...
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P
padmini chaturvedi
from Delhi, Delhi
Jan 23, 2023
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Gap interest charges and higher processing fees

Hi I have taken a personal loan from HDFC bank through paisa bazaar.
Initially when i asked the hdfc person about fee deduction the person said that it would be around 3000 (gst) eveñ though i agree because some one else from hdfc said only 2399 + gst will be deducted only.
But at the time of disbursal around 7000 rupees is deducted which include processing fee of 4719 rupees and other charges as Gap interest charges. I asked...
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J
Joice George @22
Jan 17, 2023
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Fake Recruitment and Stole money

I was sent a message by a lady named Shikha Sharma representing HDFC Bank on a recruitment and asked me to pay an amount of 1500 as a fee to appear the exam and after clearing the exam and interview by a lady named Abhilasha Mahantha who was said as the HR again made me pay rupees 7500. Now they are not responding and the number is shown invalid... please help me get my money back...
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M
Mohammad basit
Jan 16, 2023
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Nach mandate cancellation request

Name : Mohammad Basit

Number : [protected]

Request : Please cancel my nach mandate in HDFC bank.

I was unware of this service, after all the procedure they inform me that my money will be deducted every month without my consent.

Please cancel it....
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P
Paparao Kurra
Jan 15, 2023
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Reward vouchers not received

My customer id 24969879. I redeemed HDFC rewards, but still not delivered to my address.Finally, I got below message from shipping Team.
The shipment ([protected]) has been marked returned as per the merchant's instructions and is being sent back to them. We request you to contact the merchant/seller (HDFCREWARDS) for further assistance regarding the shipment.

Please check and revert my HDFC points....
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S
sumitthakur1
from Vijayawada, Andhra Pradesh
Jan 14, 2023
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Complaint about cbc amount in emi amount

Address: Tea Board kalu di hatti , PO Maranda Tehs Palampur Distt Kangra

Sir,
I have paid all the dues in emi i.e Rs 5541, in Ccount no [protected] instead I have fined Rs 531 as CBC amount in emi ammount, I have all the emis in time till date .In this month, due to non efficient amount in my account due to my illness, I couldn't be able to maintain minimum balance
Kindly forfeiture my cbc amou of Rs 531 this month consider ing my previously timely scheduled EMIs since last 3 years
Soliciting...
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U
umanga chapagain
Jan 12, 2023
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Prepaid card issued by HDFC Bank does not work

Prepaid card issued by HDFC Bank does not work. When trying to use it online or login to check balance, it says that the pin is invalid. PIn was provided along with the card. Why is it invalid?...
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S
suraksha nakhawa
Jan 7, 2023
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YC code Error

I am getting YC code error while doing payment in Gpay app, also getting issue while using paytm and phonepe.

Unable to make any payment on any of above apps.

Netbankings is working...
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B
Biswaranjan Sethy
Jan 3, 2023
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Hold my amount for reason unrecovered service charge

I have an account in hdfc bank, a few days back my account balance is -590/- because o[censored]nrecovered service charge . so 590/- auto debit in my account on 31st December 2022 . after that in my account shows that 590/- is on hold . so why now its shows that 590/- is hold, i already paid that amount . because of this i cant add money to this account .
please check this issue & solve AsAp....
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K
kirti6969
Dec 31, 2022
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Error code YC

Address: Goa

Since past 2 months I'm getting error code YC on googlepay. I tried doing reset and all other things but still im not able to resolve the issue. i contacted the branch manage even he is unable to solve this issue. Not only Gpay but none of the UPI apps are working. Even hdfc app is showing some honour emmiter error. Help me resolve this issue. ASAP...
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K
Kapilyadav16
from Jhansi, Uttar Pradesh
Dec 27, 2022
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HDFC Bank ADHOC STMT charges debited from my HDFC account

Ad hoc statement charges ₹118 deducted from my account without any information dated on 20/12/2022, when I reach to branch regarding, they can't provide proper solution as well as customer care told same answer. But my point is that if I can't visit at branch on 20/12/2022 and don't take any statement according to my account so why they charge me ₹118. So, I need clarification from bank or reverse my ₹118 to my account....
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B
Balaji kokkalla
Dec 24, 2022
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Account blocked as welcome kit undelivered

Address: Madhapur, Hyderabad

I have resently opened my salary account in hdfc. As my KYC completed, i got a message that i will get welcome kit, but no one called at the time of delivery but i got a message saying undelivered so collect the welcome kit at branch bank. I explained then so they tried sending me back as i dont have I'd proofs. In second time i collected my welcome kit and generated ATM pin too. But now i got message that welcome kit undelivered so your...
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N
Nikita Saraph
Dec 23, 2022
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Rewards Redemption

Hi my redemption order number is [protected] and its been an hour since I have redeemed a Make My Trip e-voucher with 20, 000 points hoping to grab a quick deal but this is getting delayed.

How long does an E voucher take to get sent on email? Thanks...
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