HDFC Bank Complaints &amp; Reviews

Address: G99, UPPALS Society, Sector-99

Dear HDFC Customer Care Team,

I hope this email finds you well. I am writing to express my concern regarding the ACH debit return charges that have been deducted from my account without any prior notification. As a loyal member of HDFC Bank for the past 12-13 years, I believe it is essential to address this issue promptly.

Details of the Issue:

Account Number: [protected]
Transaction Date: 21.03.2024 & 27.03.2024
ACH Debit Return Charges: Rs. 5000/- (approx.)

Lack of Communication: I was not informed about these charges beforehand, which has caused inconvenience.

Request:

Reversal of Charges: I kindly request the reversal of the ACH debit return charges.

I appreciate your attention to this matter and look forward to a prompt resolution. If additional information is required, please feel free to contact me at [protected].

Thank you for your assistance.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 3, 2024

Verified Support

Dear Customer,

Our branch official Mr. Davesh Grover tried reaching you on your number, however your number was switched off. Our official Mr. Davesh Grover has emailed you dated April 03, 2024 and addressed your concern. Please refer your email inbox for further assistance.

-Ajay, Service Manager
HDFC Bank Customer Assistance

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Address: BELGAUM, KARNATAKA

Respected sir/Mam,
Myself is Mr. Yograj Kallappa Belkudkar. I was taken the HDFC LIFE INSURANCE agency code 00287901 in 2008. And it was terminated for non fulfillment of minimum business guarantee.
But still my pan number AQUPB1153F is showing in IRDAI PAN LOOKUP.
Kindly remove my pan number from IRDAI pan lookup.
Kindly do the needful.

Thanks & Regards,
Yograj K B
Mobile No- [protected]
E-mail:- [protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

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Address: Thiruvananthapuram, Kerala

Hi,

I just found out that an amount of ₹ 2114.14 was deducted from my account as of today.

And what's with the insane deduction?! As i searched online, i see people with just 40 or 50 ₹ issues, but this is staright up 2k.!

Ref. No. Mir[protected]. Dc intl pos txn markup+st[protected]mir[protected]

Here are my account details:
Account no: [protected]
Name: Premsankar s
Bank: hdfc bank ltd
Ifsc code: hdfc001496

And my no. Is: [protected], [protected]

+1 photos

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Mar 25, 2024

Verified Support

Hi Prem,

We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay, Service Manager

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[protected] loan account not showing in my hdfc app. I have a saving account and took loan but it doesn't reflect in hdfc app. I need to pay emi of it and it doesn't pull up any details in any app like hdfc, paytm, phonepe, google pay and hence I need this to be updated.
In my netbanking app, it says no loan taken.
I have sent multiple emails but I haven't got any response yet. I need this to be fixed. I am not going to pay...

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Address: Ramnagar, Roorkee

I’m Tushar Raman user Id[protected]. There is no debit in my account [protected] because of short address since October 2023. I have submitted all documents regarding address in 18 November 2023 and address updated in 23 November 2023 . So, there is no reason behind for no debit in my account. My account is still on no Debit .I talked to customer care and they registered my complaint 3 times but there is no solution. Also they advised...

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Address: PLOT NO 85 SECTOR NO 03,EWS COLONY LOWER ROOP NAGAR JAMMU,ROOP NAGAR,NEAR PARK,JAMMU,JAMMU AND KASHMIR-180013, Jammu, Jammu and Kashmir

I ordered a mobile on flipkart online on 6/03/2024 on emi from hdfc credit card for rs 16175.But on 07/03/2024 I cancelled my order on flipkart. The msg received was (the refund processed and will be credited by 13/03/2024)
On 11/03/2024 an amount of Rs 16175 was credited to my credit card with 3 emi option.mentioned as aggregator emi offus, for which I never applied.
I want to convey that I don't require such activities and...

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I have purchased a product from Amazon for 3349 rupees. through HDFC credit card, 9-month EMI, But before it get delivered, i cancelled the order and got my refund back into my credit card
but my HDFC Offus EMI is still active. i spoke to HFDC as well to close this EMI, but they said you would have to pay.

loan number:[protected]
start date: 13th feb
amount: 3349
loan type : OFFUS EMIbr...

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I changed my account address around almost 20 days ago and all of a sudden i got an email saying my account is blocked as the letter was undelivered, Everyone in my home is working individual. the courier person doesn't even call so that something can be arranged. And due to this, they have placed block into my account, This is absolutely ridiculous. It is my salary account and its connect to my auto debit payments, My UPI is connected with...

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Address: Kotak Mahindra Bank, Vidyadhar Nagar Branch, Jaipur, Rajasthan.

Date: 29 June, 2023
I hold an account in HDFC bank. I entered a wrong UPI id while on a call with friend transferring money to him. I sent Rs.28, 800 (7000+21800) making two transaction on same id. Later when i realized mistake i informed HDFC bank very next day (29 June is holiday and customer care no. is not working). I also submitted these details multiple time on their online complaint portal and end up having multiple reference no. only. I have not even received a single call from HDFC bank till date regarding the matter. By frequent mailing i only got to know the payee bank account no. and IFSC code (not even the name of account holder). While HDFC bank also stated the transaction is complete the dependency of getting money back lies with the Payee bank only. The haven't received my money till now.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Mar 18, 2024

Verified Support

Hi,

We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Team MobileBanking

9805911255's [Complaint's author] reply, Mar 22, 2024

As already mentioned, i have done this multiple time. But of no use. Pls arrange a call back from the concerned team.

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Hello sir,

I'm already paid my all loans and credit card bills, Then why you debit return charges taken from my account.
I need a clear clarification immediately....

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Hi,
I noticed a transaction of INR 3, 136 on the 15th of March, 2024. I'm uncertain of what this charge is and why such an amount has been charged without any authorisation.

HDFC Bank customer support has been notified about the posted complaint.

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Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 826.00/- was deducted from my savings/salary account on 24th Feb 2024 under the name of depository charges Mar-2024

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 826. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging. i want my money back please refund it.

Please do the needful as earliest.

Apr 17, 2024

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2024

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the charges details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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I am going through hard time due to health and personal issue and requested HDFC bank but no proper response for solution

Apr 19, 2024

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2024

HDFC Bank Customer Care's response Hi Sairam,

We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay, Service Manager

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Mar 15, 2024

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address: Sirsa Haryana

I received my first-ever credit card from HDFC Bank four days ago with a limit of ₹110, 000. Yesterday, I received a call from someone claiming to be from HDFC Bank, asking to activate the card. Thinking it was a legitimate bank process, I followed the instructions provided, which included dialing a code (401) and a phone number. However, I later discovered that my phone was on call forwarding, preventing me from receiving calls. Upon informing...

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While doig transfer on Google or Phonepe the error YC pops up...and not allowing transaction...please guide...telling me to contact my branch...I am traveling out of country...so help solve problem.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Branch Singanallur Address No 356, Trichy Rd Singanallur Coimbatore - 641005 IFSC Code HDFC0003647

Hi team,
My mother is a customer of hdfc bank. My mother's HDFC bank account is blocked due to some KYC updation issues, and most importantly, they have not informed us about the same. We contacted the bank and also submitted the required documents to complete the KYC process in nearest branch in Coimbatore and to unblock the account but it has already been around 1 month and there is no communication from the bank via mail/text. What is taking them so long to unblock this account?
I request you to please unblock this account again as soon as possible.

Apr 12, 2024

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2024

HDFC Bank Customer Care's response Hi Vishal, we have noted your concern. We will check the details on this and update you. Request your patience in the interim. -Ajay, Service Manager

Verified Support

Mar 12, 2024

HDFC Bank Customer Care's response Hi Vishal, we regret the inconvenience. Please click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Complaint/Index.aspx and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Ajay, Service Manager

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Hello,
I am an NRI customer and my customer id 50475173

I have uploaded the KYCdocuments 3 times and times it got rejected and the person who is rejecting didnt mention what is missing in the documents. They just reject, sit back and relax.
SO please resolve AEAP. I called your call centre, they are also not helping me to understand what is missing.

I am not able to do any transaction in my account.

SO help me out ASAP.

Appreciate your support.

Sadath Mohammed Abdulla

HDFC Bank customer support has been notified about the posted complaint.

Mar 08, 2024

Updated by Sadath Abdulla HDFC Bank — NRI banking
S
Sadath Abdulla
Mar 8, 2024
Mark as Resolved
Account/Customer ID: 50475173
Registered Contact Details/Email ID: [protected]@gmail.com

Hello,
I am an NRI customer and my customer id 50475173

I have uploaded the KYCdocuments 3 times and times it got rejected and the person who is rejecting didnt mention what is missing in the documents. They just reject, sit back and relax.
SO please resolve AEAP. I called your call centre, they are also not helping me to understand what is missing.

I am not able to do any transaction in my account.

SO help me out ASAP.

Appreciate your support.

Sadath Mohammed Abdulla

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Mar 12, 2024

Verified Support

Hi Abdulla, basis your request when checked for the customer id : 5xxx73 observed that NetBanking ReKYC of barcode : DCI[protected] / DCI[protected] / DCI[protected] got rejected for the reason Extended KYC Form(FATCA/CRS Annexure) required / Complete set of documents not provided. / Incomplete Re-KYC form (There is no change opted in REKYC form however overseas and Indian address differs with system). For further changes, fresh instruction is required. Also our team has responded to your query via case reference number with registered email case #[protected] at March 12, 2024 11:55 AM. -Ajay, Service Manager

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Address: Mysore

I brought a home loan and the loan is disbursed on 26 th Feb. They sent message that they are deducting monthly emi amount on 10 March. Actually they should start deducting emi on 10 th April. Before the month complete how come they deduct the entire monthly emi.

HDFC Bank customer support has been notified about the posted complaint.

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