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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 10

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P
premsankarofficial
from Trivandrum, Kerala
Mar 22, 2024
Mar 25, 2024
This thread was updated on Mar 25, 2024
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Address: Thiruvananthapuram, Kerala

Hi,

I just found out that an amount of ₹ 2114.14 was deducted from my account as of today.

And what's with the insane deduction?! As i searched online, i see people with just 40 or 50 ₹ issues, but this is staright up 2k.!

Ref. No. Mir[protected]. Dc intl pos txn markup+st[protected]mir[protected]

Here are my account details:
Account no: [protected]
Name: Premsankar s
Bank: hdfc bank ltd
Ifsc code: hdfc001496

And my no. Is: [protected], [protected]
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Hi Prem,

We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay, Service Manager
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    Nicky_rao_99
    Mar 22, 2024
    Mar 25, 2024
    This thread was updated on Mar 25, 2024
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    Hdfc personal loan account not showing

    [protected] loan account not showing in my hdfc app. I have a saving account and took loan but it doesn't reflect in hdfc app. I need to pay emi of it and it doesn't pull up any details in any app like hdfc, paytm, phonepe, google pay and hence I need this to be updated.
    In my netbanking app, it says no loan taken.
    I have sent multiple emails but I haven't got any response yet. I need this to be fixed. I am not going to pay...
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    T
    tushar raman
    Mar 21, 2024
    Mar 21, 2024
    This thread was updated on Mar 21, 2024
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    There is no debit in my account

    Address: Ramnagar, Roorkee

    I’m Tushar Raman user Id[protected]. There is no debit in my account [protected] because of short address since October 2023. I have submitted all documents regarding address in 18 November 2023 and address updated in 23 November 2023 . So, there is no reason behind for no debit in my account. My account is still on no Debit .I talked to customer care and they registered my complaint 3 times but there is no solution. Also they advised...
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    S
    Sanjew
    from Jammu, Jammu and Kashmir
    Mar 17, 2024
    Mar 18, 2024
    This thread was updated on Mar 18, 2024
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    Aggregator offus emi

    Address: PLOT NO 85 SECTOR NO 03,EWS COLONY LOWER ROOP NAGAR JAMMU,ROOP NAGAR,NEAR PARK,JAMMU,JAMMU AND KASHMIR-180013, Jammu, Jammu and Kashmir

    I ordered a mobile on flipkart online on 6/03/2024 on emi from hdfc credit card for rs 16175.But on 07/03/2024 I cancelled my order on flipkart. The msg received was (the refund processed and will be credited by 13/03/2024)
    On 11/03/2024 an amount of Rs 16175 was credited to my credit card with 3 emi option.mentioned as aggregator emi offus, for which I never applied.
    I want to convey that I don't require such activities and...
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    S
    shm2905
    from Mumbai, Maharashtra
    Mar 17, 2024
    Apr 7, 2024
    This thread was updated on Apr 7, 2024
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    Credit Card offus emi

    I have purchased a product from Amazon for 3349 rupees. through HDFC credit card, 9-month EMI, But before it get delivered, i cancelled the order and got my refund back into my credit card
    but my HDFC Offus EMI is still active. i spoke to HFDC as well to close this EMI, but they said you would have to pay.

    loan number:[protected]
    start date: 13th feb
    amount: 3349
    loan type : OFFUS EMIbr...
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    Alisha Sengupta
    Mar 17, 2024
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    Account blocked due to non delivery of Address change letter

    I changed my account address around almost 20 days ago and all of a sudden i got an email saying my account is blocked as the letter was undelivered, Everyone in my home is working individual. the courier person doesn't even call so that something can be arranged. And due to this, they have placed block into my account, This is absolutely ridiculous. It is my salary account and its connect to my auto debit payments, My UPI is connected with...
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    9
    9805911255
    Mar 16, 2024
    Mar 18, 2024
    This thread was updated on Mar 18, 2024
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    Address: Kotak Mahindra Bank, Vidyadhar Nagar Branch, Jaipur, Rajasthan.

    Date: 29 June, 2023
    I hold an account in HDFC bank. I entered a wrong UPI id while on a call with friend transferring money to him. I sent Rs.28, 800 (7000+21800) making two transaction on same id. Later when i realized mistake i informed HDFC bank very next day (29 June is holiday and customer care no. is not working). I also submitted these details multiple time on their online complaint portal and end up having multiple reference no. only. I have not even received a single call from HDFC bank till date regarding the matter. By frequent mailing i only got to know the payee bank account no. and IFSC code (not even the name of account holder). While HDFC bank also stated the transaction is complete the dependency of getting money back lies with the Payee bank only. The haven't received my money till now.
    HDFC Bank customer support has been notified about the posted complaint.
    Hi,

    We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Team MobileBanking
    9805911255's [Complaint's author] reply, Mar 22, 2024
    As already mentioned, i have done this multiple time. But of no use. Pls arrange a call back from the concerned team.
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      A
      aravind828282
      Mar 15, 2024
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      I'm complaining about .ach debit return charges

      Hello sir,

      I'm already paid my all loans and credit card bills, Then why you debit return charges taken from my account.
      I need a clear clarification immediately....
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      S
      SanjanaManku
      from Bengaluru, Karnataka
      Mar 15, 2024
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      Hi,
      I noticed a transaction of INR 3, 136 on the 15th of March, 2024. I'm uncertain of what this charge is and why such an amount has been charged without any authorisation.
      HDFC Bank customer support has been notified about the posted complaint.
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        B
        Bhargaviu
        from Bengaluru, Karnataka
        Mar 14, 2024
        Mar 15, 2024
        This thread was updated on Mar 15, 2024
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        Resolved

        Hello sir,

        This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

        Kindly be informed that an amount of rs 826.00/- was deducted from my savings/salary account on 24th Feb 2024 under the name of depository charges Mar-2024

        Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 826. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging. i want my money back please refund it.

        Please do the needful as earliest.
        Apr 17, 2024
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 15, 2024
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the charges details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          Sairam1987
          Mar 14, 2024
          Mar 18, 2024
          This thread was updated on Mar 18, 2024
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          Resolved

          I am going through hard time due to health and personal issue and requested HDFC bank but no proper response for solution
          Apr 19, 2024
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 18, 2024
          HDFC Bank Customer Care's response
          Hi Sairam,

          We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay, Service Manager
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            V
            vikasrori
            Mar 13, 2024
            Mar 19, 2024
            This thread was updated on Mar 19, 2024
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            Credit card data leak fraud

            Address: Sirsa Haryana

            I received my first-ever credit card from HDFC Bank four days ago with a limit of ₹110, 000. Yesterday, I received a call from someone claiming to be from HDFC Bank, asking to activate the card. Thinking it was a legitimate bank process, I followed the instructions provided, which included dialing a code (401) and a phone number. However, I later discovered that my phone was on call forwarding, preventing me from receiving calls. Upon informing...
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            R
            rajbad
            from Nashik, Maharashtra
            Mar 10, 2024
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            While doig transfer on Google or Phonepe the error YC pops up...and not allowing transaction...please guide...telling me to contact my branch...I am traveling out of country...so help solve problem.
            HDFC Bank customer support has been notified about the posted complaint.
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              V
              vishal_2797
              from Coimbatore, Tamil Nadu
              Mar 9, 2024
              Mar 12, 2024
              This thread was updated on Mar 12, 2024
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              Resolved

              Address: Branch Singanallur Address No 356, Trichy Rd Singanallur Coimbatore - 641005 IFSC Code HDFC0003647

              Hi team,
              My mother is a customer of hdfc bank. My mother's HDFC bank account is blocked due to some KYC updation issues, and most importantly, they have not informed us about the same. We contacted the bank and also submitted the required documents to complete the KYC process in nearest branch in Coimbatore and to unblock the account but it has already been around 1 month and there is no communication from the bank via mail/text. What is taking them so long to unblock this account?
              I request you to please unblock this account again as soon as possible.
              Apr 12, 2024
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 11, 2024
              HDFC Bank Customer Care's response
              Hi Vishal, we have noted your concern. We will check the details on this and update you. Request your patience in the interim. -Ajay, Service Manager
              Verified Support
              Mar 12, 2024
              HDFC Bank Customer Care's response
              Hi Vishal, we regret the inconvenience. Please click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Complaint/Index.aspx and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Ajay, Service Manager
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                S
                Sadath Abdulla
                Mar 8, 2024
                Mar 12, 2024
                This thread was updated on Mar 12, 2024
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                Hello,
                I am an NRI customer and my customer id 50475173

                I have uploaded the KYCdocuments 3 times and times it got rejected and the person who is rejecting didnt mention what is missing in the documents. They just reject, sit back and relax.
                SO please resolve AEAP. I called your call centre, they are also not helping me to understand what is missing.

                I am not able to do any transaction in my account.

                SO help me out ASAP.

                Appreciate your support.

                Sadath Mohammed Abdulla
                HDFC Bank customer support has been notified about the posted complaint.
                Mar 08, 2024
                Updated by Sadath Abdulla
                HDFC Bank — NRI banking
                S
                Sadath Abdulla
                Mar 8, 2024
                Mark as Resolved
                Account/Customer ID: 50475173
                Registered Contact Details/Email ID: [protected]@gmail.com

                Hello,
                I am an NRI customer and my customer id 50475173

                I have uploaded the KYCdocuments 3 times and times it got rejected and the person who is rejecting didnt mention what is missing in the documents. They just reject, sit back and relax.
                SO please resolve AEAP. I called your call centre, they are also not helping me to understand what is missing.

                I am not able to do any transaction in my account.

                SO help me out ASAP.

                Appreciate your support.

                Sadath Mohammed Abdulla
                Hi Abdulla, basis your request when checked for the customer id : 5xxx73 observed that NetBanking ReKYC of barcode : DCI[protected] / DCI[protected] / DCI[protected] got rejected for the reason Extended KYC Form(FATCA/CRS Annexure) required / Complete set of documents not provided. / Incomplete Re-KYC form (There is no change opted in REKYC form however overseas and Indian address differs with system). For further changes, fresh instruction is required. Also our team has responded to your query via case reference number with registered email case #[protected] at March 12, 2024 11:55 AM. -Ajay, Service Manager
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                  P
                  Puneeth Shivashankara
                  Mar 8, 2024
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                  Address: Mysore

                  I brought a home loan and the loan is disbursed on 26 th Feb. They sent message that they are deducting monthly emi amount on 10 March. Actually they should start deducting emi on 10 th April. Before the month complete how come they deduct the entire monthly emi.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    J
                    Jeethu3012
                    Mar 7, 2024
                    Mar 27, 2024
                    This thread was updated on Mar 27, 2024
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                    I have a personal loan in HDFC Bank and my EMI is 25380 per month and my date of debit is the 7th of every month. On February 07, morning I had 25380 rs in my account. They have debited 649rs for AMB CHRG INCL GST from my EMI amount. The loan EMI is debited and put on hold. Now the bank has charged 649.87rs(manual hold charge) as an overdue charge. I didn't pay the overdue amount as that was not my problem. Again, on March 7th morning, I transferred the same EMI amount. The same problem was faced again. The amount 649 was debited from my EMI amount and now in my account, the amount is 24730.
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 08, 2024
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
                    Mar 27, 2024
                    Updated by Jeethu3012
                    It is asking for reference number. I don't have any reference number.
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                      D
                      dharmthakur96
                      from Gurugram, Haryana
                      Mar 6, 2024
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                      Fraud Payment MCTF/ATW

                      Address: Sector 10A Gurgaon

                      I did not make any payment but I got the messenge for 10000 debited against the MCTF/ATW 526099XXXXXX1075 Gurgaon....
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                      K
                      Kumari Woods and Winds
                      Mar 4, 2024
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                      Address: Channasandra, Whitefield, Bengaluru

                      I am writing to express my growing concern regarding the significant delay in transferring the authority of our society association's bank account, [protected], to the newly appointed signatories. Despite repeated follow-ups and assurances, we have yet to see any progress in this matter.

                      As you are aware, timely access to our association's funds is crucial for the smooth functioning of our operations. The delay in transferring the authority is causing severe disruptions in our financial management and is hindering our ability to carry out essential transactions.

                      We have adhered to all the necessary procedures and submitted all required documentation promptly. However, the lack of action on the bank's part is unacceptable and is putting our association at risk of financial instability.

                      Given the urgency of the situation, I kindly request your immediate attention to expedite the process of transferring the authority to the designated signatories. We expect a clear timeline for resolution and regular updates on the progress until this matter is fully resolved.

                      Failure to address this issue promptly will compel us to explore alternative banking options, as we cannot afford further delays impacting our association's financial operations.

                      I trust in your understanding of the critical nature of this matter and anticipate your swift action to rectify the situation. Should you require any additional information or assistance from our end, please do not hesitate to contact me directly at [protected]

                      Thank you for your prompt attention to this matter.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        Mar 3, 2024
                        Mar 8, 2024
                        This thread was updated on Mar 8, 2024
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                        Address: Hyderabad

                        I had booked a ticket from Vijayawada to secundrabad on 3rd March 2024 through HDFC net banking .my money got deducted showing through PAYTMIRCTCECATERING and ticket is not booked.again I have booked another ticket.please make sure to return my amount of rs 334 as soon as possible
                        +1 photos
                        Apr 10, 2024
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 08, 2024
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] and the transaction details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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